The Fitzwilliam Museum - University of Cambridge

36 include images of objects, with more than 94,000
actual images on the system. Not all records
currently meet the exacting standards for public
records that the Fitzwilliam is committed to, but
ongoing work in both digitisation and cataloguing
projects will continue to build on the 119,000
records available through OPAC (mid 2006).
Information Technology
Collections screen
from the Museum’s
website providing
access to database
and catalogue records
The Fitzwilliam has shrewdly invested resources in
developing a catalogue which enables a whole range
of audiences to perform simple, but rewarding,
searches. In the last quarter of 2005 the virtual
visitor searched for and accessed over 98,000
OPAC pages. Without this considered approach
the catalogue would not be adaptable to new
expectations and able to withstand a 5-year
maximum lifecycle of web design and upgrade.
The Fitzwilliam Museum’s research recognises two
other types of user: the focused user, who they
identify as ‘task orientated’, and the specialist
researcher, who has ‘high expectations of depth,
accuracy and completeness’. Both require a very
different visit to the website, and every effort has been
made to offer these users a rewarding experience.
So what of the future? With these projects come the
questions of storing and accessing the data. Huge
amounts of data already exist and the issues
surrounding long-term storage, preservation and public
access in the rapidly evolving ICT industry need to be
re-evaluated and cost effective solutions sought.
Whether this is in-house or outsourced needs careful
consideration. The Fitzwilliam has a reputation built on
extensive knowledge in developing standards for digital
resources. This will guarantee innovative solutions, and
further raise its status in leading the use of ICT in the
museum sector.
The new website aims to enthral visitors with the
Museum and entice them to explore both the
website and its contents and to come and visit the
Museum, but without constant investment the
standards already achieved cannot be sustained. The
Fitzwilliam continues to monitor the impact of the
website, and evaluate feedback from users, but
without the support of partners and funding
opportunities it will struggle to create leading edge,
innovative experiences for the virtual visitor.
Increasingly these ‘front-end’ developments are rooted
in the wider organisational and professional disciplines
and work programmes of the whole Museum, but
innovation often needs financial stimulation, and
projects must now be converted to sustainable services.
Jo Freeman
Project Officer at the Museums, Libraries and Archives
Council (MLA) East of England
The Fitzwilliam Museum is grateful to MLA for funding
under the Designation Challenge Fund and Renaissance
in the Regions, and to the Joint Information Systems
Committee (JISC) of the Higher Education Funding
Council for England (HEFCE) for project grants to
enable ICT developments to date.