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FINAL REPORT - FSD Kenya

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8. If you were to use certain institutions to send<br />

or receive money, which one would you prefer?<br />

Why?<br />

20<br />

• Probe on whether they would open bank<br />

accounts if provided with opportunity.<br />

• If they keep money on their person, probe how<br />

safe it is.<br />

• If they use financial institutions or mechanisms<br />

to send or receive money, probe on the relative<br />

preference on factors such as image, accessibility<br />

and quality of service, trust etc.<br />

• What features should an account have? (such as<br />

running costs, ledger fees, interest, minimum<br />

balances, accessibility/outlets) Which are the<br />

most important?<br />

Closure<br />

Thank you your answers and discussion have been very helpful and informative. We are very grateful for the<br />

information you have provided. Do you have any questions or suggestions for us?<br />

2.6.3 ANNEX 3: TOOLS USED IN KWALE DISTRICT<br />

(A) TOOLS USED<br />

Life Cycle Analysis<br />

The Life-Cycle Profile seeks to identify the phases of a typical individual’s life-cycle and the key<br />

milestones in it. It determines which of the events require lump-sums of cash; to examine the<br />

implications of these for household income/expenditure; to establish current coping mechanisms; and<br />

then finally to discuss how access to MFI financial services can help the household respond to these.<br />

The information gathered can be useful in terms of designing financial product that match the various<br />

needs expressed at different milestones during a person’s life-cycle.<br />

Cash Mobility Mapping<br />

Cash Mobility Mapping was useful in identifying key sources of cash and their uses. The tool also<br />

allows for discussion for directions of cash movement and elicits indications of the volumes involved.<br />

Time Series of Crisis<br />

The time series can be used for both market research and impact assessment. Time series will help the<br />

PRA team:<br />

• Learn from the community how it views change overtime in various areas related to a series of<br />

crisis.<br />

• Integrate key changes into the community profile, which will simplify problem identification; and<br />

• Begin to organize the range of opportunities for improved financial services delivery.<br />

Seasonality of Income, Expenditure, Credit and Savings<br />

This tool was used to obtain information on seasonal flows of income, expenditure and demand for<br />

credit and savings services. A chart was drawn on a manila paper and participants were asked to place<br />

bottle tops to indicate the relative magnitude of income, expenditure, savings and credit variables<br />

resulting to an annual seasonality calendar. The calendar gave an insight into the income, expenditure,<br />

savings and credit patterns of the communities within the branches. The calendar can be interpreted in<br />

terms of financial intermediation needs of the community and their timings.<br />

Relative Preference Ranking

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