Primary Health Branch policy and funding guidelines

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32 Primary Health Branch policy and funding guidelines––2006–07 to 2008–09 (2008–09 update) 4.14 Suicide Prevention Program: Suicide Prevention Type and scope of service Funding Target group/ eligibility Fees Integrated health promotion Service coordination This program is run by the Victorian Foundation for Survivors of Torture (VFST) and aims to reduce the incidence of suicide among child and adolescent refugees. State funding committed as part of State’s contribution to the National Suicide Prevention Strategy. The VFST will provide services to child and adolescent refugees, including children who come to Australia as part of the unaccompanied minors program. No fees are charged for this service. For integrated health promotion involving this target group, the priority issue, relevant program objectives and evidence-based health promotion interventions and strategies should be identified in the agency’s organisational health promotion plan. From 2003–04, agencies have been required to plan and report against reach and impact indicators in their organisational health promotion plan. To achieve service integration across the health care continuum, it is expected that the practice of service coordination be embedded into service delivery. 4.15 NURSE-ON-CALL Program: NURSE-ON-CALL Type and scope of service Funding Target group/ eligibility Fees Integrated health promotion NURSE-ON-CALL provides a new 24 hour a day, 7 days per week, telephone-based health advice and information line. Registered nurses answer all calls and use computerised evidence-based clinical decision support software systems to undertake triage and direct callers to the most appropriate level of health care for their symptoms. The software has been customised for the Victorian environment. To ensure a high level of quality and clinical safety, the clinical guidelines are reviewed by the provider on a regular basis and by an expert clinical group established by the department NURSE-ON-CALL is provided under a three-year contract arrangement with McKesson Asia-Pacific. There is provision in the contract for an additional 2 x 1 optional years. The Victorian community is able to call directly through the widely publicised 1300 60 60 24 number. NURSE-ON-CALL also has access to interpreting services and the National Relay Service to assist the hearing or speech impaired. Fees are not charged for this service. For NURSE-ON-CALL, nurses provide health promotion with a focus on individuals. The interventions used include screening, individual risk factor assessment, health information and health education.
Primary Health Branch policy and funding guidelines––2006–07 to 2008–09 (2008–09 update) 33 4.16 General Practitioners in Community Health Services Strategy Program: General Practice Strategy Type and scope of service Funding Target group/ eligibility Fees Service coordination Integrated health promotion The strategy will support system and service development as well as the implementation of models that can achieve: • improved access to general practice services, particularly for those from disadvantaged communities in areas of high need • provision of high quality multidisciplinary care and care coordination for those with chronic and complex conditions. Refer to funding guidelines to be developed The strategy will focus on improving access to general practice services for disadvantaged communities in areas of high need and the provision of coordinated, multidisciplinary care to those with chronic and complex conditions. Agency discretion should be used in determining whether fees are charged for GP services. To achieve health service integration across the health care continuum, it is expected that the practice of service coordination is embedded into service delivery. Quality health promotion practice (as outlined in the Integrated Health Promotion Framework) is to be embedded within health promotion planning, implementation and evaluation.
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Primary Health Branch policy and funding guidelines

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