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47<br />

News<br />

Advancing consumers' controls and right to notification<br />

is central to the OTA's core objectives, which include<br />

providing consumers a concise and comparative view to<br />

how Web sites will use their data, an understanding <strong>of</strong><br />

the value and assurances consumers are receiving when<br />

doing business with any given site, and the ability to<br />

manage the data they submit or which may have been<br />

previously collected.<br />

"<strong>The</strong> problem today is that many browsers <strong>of</strong>fer some sort<br />

<strong>of</strong> controls, but unfortunately all too <strong>of</strong>ten they are not<br />

intuitive, and in some cases not discoverable, due to the<br />

conflicting priorities <strong>of</strong> the companies that develop them,"<br />

Spiezle said.<br />

"And currently over 60 percent <strong>of</strong> Internet users are using<br />

an outdated version <strong>of</strong> their current browser.<br />

"All leading browsers are provided free <strong>of</strong> charge, but<br />

consumers <strong>of</strong>ten do not know or understand the need to<br />

upgrade their systems and assume that if it's not broken,<br />

don't fix it.<br />

Consumers simply need to visit their browser sites<br />

and download updated security s<strong>of</strong>tware, which provides<br />

added protection from phishing, malware and online<br />

threats."<br />

Critical <strong>issue</strong>s<br />

OTA <strong>of</strong>ficials encourage browser vendors to continuously<br />

innovate for the benefit <strong>of</strong> consumers, while allowing<br />

Web sites to know when new browser features are<br />

enabled. To maximize consumer controls, the OTA recommends<br />

features be integrated into browsers, which helps<br />

all segments <strong>of</strong> users to easily benefit from them.<br />

Spiezle added that outdated browsers are fine for protection<br />

from last year's threats but not today's. While<br />

upgrades are not a silver bullet, updated browsers,<br />

patched application s<strong>of</strong>tware, and virus and malware<br />

s<strong>of</strong>tware are all critical components to help protect<br />

both consumers and their business/employer data, he<br />

said. "Consumer protection needs to be accelerated, and<br />

the OTA is calling on all commerce, financial services<br />

and government sites to support users when it comes<br />

to upgrading their outdated and insecure browsers,"<br />

Spiezle said.<br />

"So through a combination <strong>of</strong> standardized notice, integrated<br />

browser controls and teachable moments, the<br />

OTA's recommendations support the FTC's goals, while<br />

helping to maximize online trust and confidence and the<br />

long-term vitality <strong>of</strong> online marketing, advertising and<br />

consumer services."

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