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8<br />

A quick summary <strong>of</strong> key articles in <strong>this</strong> <strong>issue</strong> to help keep you<br />

up-to-date on the latest news and hot topics in the payments industry .<br />

Cover Story<br />

1<br />

A new era in digital marketing<br />

Dynamic new marketing platforms are suddenly<br />

generating major interest throughout the payments industry.<br />

Insiders say how, and to what extent, pr<strong>of</strong>essionals use<br />

these platforms in the coming years will substantially influence<br />

their business success. How will these digital tools be<br />

employed, and what lessons can be drawn from trends in<br />

e-mail marketing?<br />

News<br />

42<br />

Heartland settles<br />

some, loses one<br />

In December 2009, Heartland Payment Systems Inc. agreed<br />

to settle the consumer cardholder class-action lawsuits that<br />

emanated from the District Court for the Southern District<br />

<strong>of</strong> Texas. According to the court, <strong>this</strong> settlement resolves all<br />

actions and proceedings that were asserted, or could have<br />

been asserted, against Heartland in relation to the breach.<br />

<strong>View</strong><br />

26<br />

To checklist or not to checklist<br />

<strong>The</strong> merchant level salesperson (MLS) community has<br />

begun 2010 in disaster control mode. For MLSs, <strong>this</strong> is the<br />

ideal time to step back and regroup, take a critical look at<br />

their pr<strong>of</strong>essional and personal lives, and get organized for<br />

the upswing <strong>of</strong> the business cycle – yes, there will be one.<br />

News<br />

43<br />

U.K. checkless by 2018?<br />

It's been 400 years since the first businessman <strong>issue</strong>d a<br />

signed document that eventually became known as a check,<br />

and policymakers and bankers in the United Kingdom<br />

have decided enough is enough. <strong>The</strong> country's Payments<br />

Council's board recently set a sunset date for check clearing.<br />

But will it hold?<br />

Feature<br />

33<br />

Understanding prepaid's<br />

target audience<br />

<strong>The</strong> unbanked and underbanked consumer segments are<br />

under increasing scrutiny to understand what they want<br />

and need in prepaid card products. Why do some consumers<br />

choose prepaid cards while others do not?<br />

News<br />

44<br />

Diners Club:<br />

New brand, new voice<br />

Diners Club International introduced a new global branding<br />

campaign that includes a refreshed logo, redesigned<br />

card art and Web site, and new print and broadcast advertisements.<br />

This is the company's first major rebranding<br />

effort in more than six years.

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