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Children’s Services Scrutiny Forum – 31 January 2010<br />

7.3(a)<br />

additional information<br />

(b) Useful having <strong>services</strong> all in one place. All workers made me feel<br />

welcome;<br />

(c) Confidence boost attending parenting courses, helped me deal with<br />

problems;<br />

(d) Was explained well;<br />

(e) Everyone should have opportunity to do parenting course;<br />

(f) Improves communication s kills / confidence;<br />

(g) Helps other relationships; and<br />

(h) Gave me strategies to talk properly together to teenager and husband –<br />

has improved all our family life<br />

(2) What would have made the service you received better?<br />

(a) Deliver service earlier;<br />

(b) If done early helps with other children;<br />

(c) Involve teenagers in courses to help with anger management, choices and<br />

consequences;<br />

(d) Funding for crèche - reduced attendance;<br />

(e) Word of mouth improves attendance;<br />

(f) Stigma – must be a bad parent if attend parenting course – needs name<br />

changing; and<br />

(g) Inform ation should be handed out by m idwives<br />

(3) What would have happened if you had not received a service?<br />

(a) Would have been depressed;<br />

(b) Things would have got worse, family situation;<br />

(c) I would not have started college;<br />

(d) I would not have started work; and<br />

11. 01. 31 - 7.3(a) - CSSF - Feedbac k from C h & YP - A dditi onal Inf ormation<br />

5 HARTLEPOOL BOROUGH COUNCIL

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