children's services scrutiny forum agenda - Hartlepool Borough ...
children's services scrutiny forum agenda - Hartlepool Borough ...
children's services scrutiny forum agenda - Hartlepool Borough ...
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Children’s Services Scrutiny Forum – 31 January 2011<br />
(h) Care co-ordination;<br />
7.3 (b)<br />
(i)<br />
(j)<br />
(k)<br />
(l)<br />
(m)<br />
(n)<br />
(o)<br />
(p)<br />
(q)<br />
(r)<br />
More volunteers needed;<br />
Key worker system;<br />
The individual as the expert;<br />
Need to change culture – start doing with parents;<br />
Improve links between <strong>services</strong>;<br />
Not hard to reach families but hard to reach <strong>services</strong>;<br />
Poor experiences of statutory <strong>services</strong> – ineffective provision;<br />
School website / parent groups – texts for information;<br />
Raising awareness of the self-referral process is an issue and needs<br />
further development / advertising;<br />
School assemblies for information on <strong>services</strong> to explain to young<br />
people<br />
(3) In what ways can the Council / partner organisations maintain contact<br />
with families who have accessed Think Family <strong>services</strong> and may need to<br />
access them again in the future?<br />
(a)<br />
(b)<br />
(c)<br />
(d)<br />
(e)<br />
(f)<br />
(g)<br />
(h)<br />
(i)<br />
(j)<br />
Introduce a help-line number, drop in sessions, catch up meetings and/<br />
or text messages to keep in touch with families who access Think<br />
Family <strong>services</strong>;<br />
emails / telephone calls / texts / social networks / person to check;<br />
Three month review post closure;<br />
More awareness of the Common Assessment Framework;<br />
Need to know someone is there should you need support in the future;<br />
What are Think Family <strong>services</strong>? Is it an ethos or <strong>services</strong>?;<br />
News letters for families that have had previous contact;<br />
Feed back forms to gather views to inform future work;<br />
Covering letters could help with follow on support;<br />
Parents who have received support through Team around the Schools<br />
– contact, speak to parents that may require this service;<br />
11. 01. 31 - 7.3 (b)- CSSF - Feedbac k from Think F amil y Wor kshop<br />
3 HARTLEPOOL BOROUGH COUNCIL