Introduction to HCAHPS Survey Training Welcome!
Introduction to HCAHPS Survey Training Welcome!
Introduction to HCAHPS Survey Training Welcome!
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<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />
Roles and Responsibilities<br />
(cont’d)<br />
Self-administering hospital’s role in data<br />
collection and submission:<br />
– Develop sampling frame of eligible discharges<br />
– Draw required sample of discharges<br />
– Administer survey<br />
– Submit <strong>HCAHPS</strong> data in standard format via QualityNet (QNet)<br />
Exchange<br />
– Moni<strong>to</strong>r submission reports<br />
– Moni<strong>to</strong>r <strong>HCAHPS</strong> website for updates<br />
January 2008<br />
35<br />
<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />
Roles and Responsibilities<br />
(cont’d)<br />
All Hospitals’ role in Moni<strong>to</strong>ring:<br />
– Moni<strong>to</strong>r QualityNet Exchange feedback reports<br />
– Moni<strong>to</strong>r information from QIO<br />
– Moni<strong>to</strong>r/respond <strong>to</strong> your survey vendor<br />
• Ensure data gets <strong>to</strong> survey vendor on time<br />
– Moni<strong>to</strong>r <strong>HCAHPS</strong> website for updates<br />
January 2008<br />
36
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