Introduction to HCAHPS Survey Training Welcome!
Introduction to HCAHPS Survey Training Welcome!
Introduction to HCAHPS Survey Training Welcome!
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<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />
Making <strong>HCAHPS</strong> Credible<br />
(cont’d)<br />
• NQF endorsement (May 2005)<br />
– “National voluntary consensus standard ”<br />
• Abt Associates’ cost-benefit analysis<br />
(Oc<strong>to</strong>ber 2005)<br />
– For cost information<br />
• Final approval from federal Office of<br />
Management and Budget (December 2005)<br />
January 2008<br />
15<br />
<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />
Making <strong>HCAHPS</strong> Useful<br />
• Qualitative research with consumers<br />
– Focus groups of hospital patients (2004)<br />
• Consumer testing of publicly reported<br />
<strong>HCAHPS</strong> results<br />
– “Look” on Hospital Compare website<br />
– Integration with existing measures<br />
– Ongoing<br />
January 2008<br />
16
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