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Introduction to HCAHPS Survey Training Welcome!

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<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />

Step 4: Data Collection<br />

• Hospitals/<strong>Survey</strong> vendors will:<br />

– Adhere <strong>to</strong> the Quality Assurance Guidelines V3.0<br />

– Submit an Exceptions Request Form for approval for<br />

any variations in survey administration<br />

– Review the accuracy of their data collection processes<br />

– Alert <strong>HCAHPS</strong> Project Team <strong>to</strong> any discrepancies<br />

occurring during survey administration<br />

– Submit data by submission deadline<br />

January 2008<br />

55<br />

<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />

• Dry run<br />

Step 4: Data Collection<br />

(cont’d)<br />

– Participation in a dry run is voluntary for<br />

2008<br />

• Strongly suggested<br />

• Last month in calendar quarter<br />

• Contact the <strong>HCAHPS</strong> Project Team for details<br />

–<strong>HCAHPS</strong>@azqio.sdps.org<br />

January 2008<br />

56

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