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Introduction to HCAHPS Survey Training Welcome!

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<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />

Example: Sample Size<br />

Calculation<br />

Assumptions:<br />

• ≈17% of discharged patients will be ineligible for<br />

the survey<br />

– Source: National Hospital Discharge <strong>Survey</strong><br />

• ≈40% of eligible patients will respond <strong>to</strong> the<br />

survey<br />

– Source: CMS Three State Pilot<br />

• Ineligible rates and response rates should be<br />

adjusted based on each hospital’s experience<br />

January 2008<br />

91<br />

<strong>Introduction</strong> <strong>to</strong> <strong>HCAHPS</strong> <strong>Survey</strong> <strong>Training</strong><br />

Example: Sample Size Calculation<br />

(cont’d)<br />

• Therefore,<br />

P = (1 - I) x R<br />

= (1 - .17) x .40<br />

= .33<br />

300 / P = 300 / .33 = 909 discharged patients should be surveyed<br />

• Twelve-month public reporting period:<br />

• Number of discharges needed per month<br />

= 909 / 12 = 76<br />

January 2008<br />

92

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