REFERENCE GUIDE - Hitachi Kokusai Electric America, Ltd.
REFERENCE GUIDE - Hitachi Kokusai Electric America, Ltd.
REFERENCE GUIDE - Hitachi Kokusai Electric America, Ltd.
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Chapter 1: Introduction<br />
Contact Information<br />
BMS Customer Services<br />
Support Services<br />
Warranty<br />
Our primary objective is to provide first class customer care that is tailored<br />
to your specific business and operational requirements. All levels are supported<br />
by one or more service performance reviews to ensure the perfect<br />
partnership between Broadcast Microwave Services and your business.<br />
All BMS Products and Systems are designed and built to the highest standards<br />
and are covered under a comprehensive 12 month warranty.<br />
Levels of Continuing BMS Service Support<br />
For stand-alone equipment, then Broadcast Microwave Services BASIC<br />
Advantage is the value for money choice for you. BASIC provides you<br />
with year-by-year Service long after the warranty has expired.<br />
For systems support you can choose either GOLD or SILVER Advantage.<br />
These packages are designed to save you costs and protect your income<br />
through enlisting the help of BMS support specialists.<br />
VOYAGER Advantage is the truly mobile service solution. This provides a<br />
package specifically designed to keep you mobile and operational.<br />
Call BMS Sales for more details.<br />
Where to Find Us<br />
Europe: Tel: + 49-6124-7239-0<br />
Fax: + 49-6124-7239-29<br />
saleseurope@bms-inc.com<br />
<strong>America</strong>s: Tel: +1-858-391-3050<br />
Fax: +1-858-391-3049<br />
sales@bms-inc.com<br />
Internet Address:<br />
http://www.bms-inc.com<br />
Reference Guide: HITACHI Wireless Camera (HITACHI OEM Version) Page 1<br />
March 2010