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Dietary supplements: FDA may have opportunities to expand its use

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submit these AERs in hard copy by mail. <strong>FDA</strong>’s requirement that firms<br />

submit manda<strong>to</strong>ry AERs in hard copy form by mail—which must be<br />

entered manually in<strong>to</strong> the CAERS database by CAERS staff—<strong>may</strong><br />

reduce the AER system’s effectiveness by diverting resources <strong>to</strong> data<br />

entry rather than analysis. According <strong>to</strong> CFSAN officials, <strong>FDA</strong> has plans<br />

<strong>to</strong> <strong>expand</strong> electronic reporting <strong>to</strong> manda<strong>to</strong>ry AERs for dietary<br />

<strong>supplements</strong> in mid-2014 as part of <strong>its</strong> Safety Reporting Portal Program.<br />

However, <strong>FDA</strong> had similar plans at the time of our prior report in 2009<br />

that <strong>have</strong> not been realized yet.<br />

Providing Information <strong>to</strong><br />

the Public on <strong>Dietary</strong><br />

Supplement AERs May<br />

Improve Consumer<br />

Understanding<br />

Communicating effectively about risks related <strong>to</strong> dietary <strong>supplements</strong> is a<br />

key part of <strong>FDA</strong>’s mission <strong>to</strong> protect and promote public health, according<br />

<strong>to</strong> <strong>FDA</strong>’s strategic plan. Specifically, helping consumers better understand<br />

the risks and benef<strong>its</strong> of regulated products is a key part of <strong>FDA</strong>’s<br />

responsibilities, as described in the agency’s 2009 Strategic Plan for Risk<br />

Communication. This plan outlines a number of strategies <strong>to</strong> improve<br />

communication, including identifying and filling gaps in key areas of risk<br />

communication and improving the effectiveness of <strong>FDA</strong>’s website and<br />

web <strong>to</strong>ols. In addition, guidance from the Office of Management and<br />

Budget and HHS, as well as our prior work, has emphasized providing<br />

greater transparency and participation of federal agencies in publishing<br />

government information online. 62 However, unlike drugs and certain<br />

biologic products—where <strong>FDA</strong> is required <strong>to</strong> provide information about<br />

identified potential safety concerns by law—little information on potential<br />

safety concerns from dietary supplement AERs is publicly available and<br />

accessible <strong>to</strong> consumers, health care practitioners, and others. 63<br />

Specifically, for dietary supplement AERs, <strong>FDA</strong> generally provides<br />

information on <strong>its</strong> website on the number of manda<strong>to</strong>ry AERs it received<br />

and the number of unique firm names from all manda<strong>to</strong>ry AERs on a<br />

monthly basis. This aggregated information, which is located under <strong>FDA</strong>’s<br />

performance measures for CFSAN and is not directly linked with the<br />

62 OMB, Memorandum for the Heads of Executive Departments and Agencies: Open<br />

Government Directive, M-10-06 (Washing<strong>to</strong>n, D.C.: Dec. 8, 2009); HHS Open<br />

Government Plan Version 2.0 (Washing<strong>to</strong>n, D.C.: Apr. 9, 2012); GAO, Information<br />

Technology: OMB’s Dashboard Has Increased Transparency and Oversight, but<br />

Improvements Needed, GAO-10-701 (Washing<strong>to</strong>n, D.C.: July 16, 2010); and GAO,<br />

Electronic Government Act: Agencies Have Implemented Most Provisions, but Key Areas<br />

of Attention Remain,GAO-12-782 (Washing<strong>to</strong>n, D.C.: Sept. 12, 2012).<br />

63 21 U.S.C. § 355(k)(5).<br />

Page 38<br />

GAO-13-244 <strong>Dietary</strong> Supplements

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