Tackling Troubling Employee Behavior

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How to Counsel Troubled <strong>Employee</strong>s Continued… If you suspect an employee is under the influence Step 1: Take note of dramatic changes in the employee's performance and on-the-job behavior. • Adequate documentation will assist you in evaluating job performance and confronting an employee when necessary. – Documentation should be: • Specific • Objective • Factual • Thorough • Timely
How to Counsel Troubled <strong>Employee</strong>s Continued… Observations may include: • Odors (smell of alcohol, body odor or urine) • Movement (unsteady, fidgety, dizzy) • Eyes (dilated, constricted, watery, involuntary eye movements) • Face (flushed, sweating, confused) • Speech (slurred, slow, distracted mid-thought) • Emotions (argumentative, agitated, irritable) • Change in performance (errors, failure to follow through, inability to multi-task)
Page 1 and 2: Tackling Troubling Employee Behavio
Page 3 and 4: How might you rate your emotional s
Page 5 and 6: Emotion Principles • Our emotiona
Page 7 and 8: The Emotion Effect If left unresolv
Page 9 and 10: Why might your employee be troubled
Page 11 and 12: From Expectations to Responses EMOT
Page 13 and 14: Keep in mind… Persistent or exces
Page 15 and 16: DEFENSE OR TRAP DESCRIPTION OR EXAM
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Page 19 and 20: What to look for and document in jo
Page 21 and 22: What to look for and document in jo
Page 23 and 24: How to Counsel Troubled Employee Co
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Page 31 and 32: Employee Assistance Program (EASE)
Page 33 and 34: The EAP Can Help! Anything from ang

Tackling Troubling Employee Behavior

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