Tackling Troubling Employee Behavior

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Case Studies • Joe Employee (JE) seemed really angry when he came into work; he slammed doors and was extremely gruff with several coworkers. Although what he was saying couldn’t be clearly understood, JE was observed talking to himself in an aggravated manner. What should JE’s manager do? • For the past two weeks, Sydney Employee (SE) has refrained from joining her team’s internal meetings as well as her extracurricular work softball team games. She avoids conversation and has been withdrawn. When approached, she “doesn’t feel like talking.” Her work assignments have shown lack of effort. What should SE’s manager do? • Kathy Employee (KE) has been voicing concerns to her manager that she fears she’s being followed at work and at home and that her phone line is tapped. What should KE’s manager do?
The EAP Can Help! Anything from anger management to EFT techniques to conflict coaching, to management skill-building…the EAP can improve productivity and profits, help build relationships and repair them, and enhance employee morale.
Page 1 and 2: Tackling Troubling Employee Behavio
Page 3 and 4: How might you rate your emotional s
Page 5 and 6: Emotion Principles • Our emotiona
Page 7 and 8: The Emotion Effect If left unresolv
Page 9 and 10: Why might your employee be troubled
Page 11 and 12: From Expectations to Responses EMOT
Page 13 and 14: Keep in mind… Persistent or exces
Page 15 and 16: DEFENSE OR TRAP DESCRIPTION OR EXAM
Page 17 and 18: How to Counsel Troubled Employee St
Page 19 and 20: What to look for and document in jo
Page 21 and 22: What to look for and document in jo
Page 23 and 24: How to Counsel Troubled Employee Co
Page 25 and 26: How to Counsel Troubled Employees C
Page 31: Employee Assistance Program (EASE)

Tackling Troubling Employee Behavior

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