The Five Conflict Handling Modes - Direction Service
The Five Conflict Handling Modes - Direction Service
The Five Conflict Handling Modes - Direction Service
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CADRE/IDEA Partnerships<br />
Reflective Listening<br />
<strong>The</strong> HEART of listening is:<br />
EMPATHY, CARING & RESPECT<br />
Main rule:<br />
KEEP THE FOCUS ON THE OTHER