The Five Conflict Handling Modes - Direction Service
The Five Conflict Handling Modes - Direction Service
The Five Conflict Handling Modes - Direction Service
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CADRE/IDEA Partnerships<br />
Positions & Interests<br />
Position<br />
Specific solution proposed to resolve problem - the<br />
“WHAT”<br />
Interest<br />
Underlying real need/desire that gives position its life<br />
(i.e., beliefs, expectations, values, fears, priorities,<br />
hopes, concerns) – the “WHY”