Pantaloon Retail (India) - Careergyaan.org

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� The top 3 modern retailers control over 750,000 sq.ft of retail space. � Over 400,000 shoppers walk through their doors every week. � Growth in organized retailing on par with expectations and projection of the last 5 years: on course to touch Rs. 35,000 crore or more by 2005-06. TABLE1. 2: GROWTH I� RETAIL OUTLETS (MILLIO�S): Year Urban Rural Total 1978 0.58 1.76 2.35 1984 0.75 2.02 2.77 1990 0.94 2.42 3.36 1996 1.80 3.33 5.13 Source: www.indiainfoline.com TABLE 1.3: COMPOSITIO� OF URBA� OUTLETS: Retail outlet Composition Grocers 34.7% Cosmetic stores 4.0% Chemist 6.3% Food stores 6.6% General stores 14.4% Tobacco, pan stores 17.0% Others 17.0% Source: www.indiainfoline.com TABLE 1.4: COMPOSITIO� OF RURAL OUTLETS: Retail outlet Composition Grocers 55.6% General stores 13.5% Chemists 3.3% Others 27.6% Source: www.indiainfoline.com Institute Of Business Studies & Research Pune (Satish P.Goyal) Page 6
Retailing in India � Diversities differentiates itself from the standard development of modern retail anywhere in the world. � Conventionally, retailers focus on homogeneity and continuity in order to derive benefits of scale and efficiency in their system. � Globally, retailers develop two or three major formats which are largely standardized, may not work in India. � Significantly large, truly pan-Indian, multi-format modern retailing model needs to be developed in India. � The Indian market will provide the footsteps to develop a model for globalizing retailing. � This will be the biggest contribution of Indian retailers to the world. � Indian retailers can establish ‘thought leadership’ is in the field of technology. � Unlike in developed countries, Indian retailers do not have ‘legacy systems’ on which they have to build their technology platform. � As retail grows and develops fresh technology-led solutions, India will take a leap and the next generation retail technology solutions may well come out of India. � Usage of RFID and the next practices in technology-based retail solutions may well emerge from Indian retailing. � Indian retailers would do well to develop their own systems and benchmarks that are admired and followed the world over. �ext 3-5 years are tough for retail biggies � The retail sector is expected to grow 40% to $427 billion by 2011. � By 2017, organized retail will be 15-20% of the total retail market. � Total retail market $ 800-billion by 2017. � Impact on rural incomes and urban prices will be real and positive. Institute Of Business Studies & Research Pune (Satish P.Goyal) Page 7
Page 1 and 2: Institute Of Business Studies & Res
Page 3 and 4: 1) K. Raheja Group � Shopper’s
Page 5: RETAIL I� I�DIA The retail indu
Page 9 and 10: TABLE 1.5: Where is the opportunity
Page 11 and 12: PRIMARY OBJECTIVE: 1.2 OBJECTIVES O
Page 13 and 14: diagram: Fig 1.1 There are various
Page 17 and 18: a preferential attitude towards it.
Page 19 and 20: Ten Tips to Build Customer Loyalty
Page 21 and 22: positive & pleasant , the retailer
Page 23 and 24: FACTORS ESSE�TIAL FOR BUILDI�G
Page 25 and 26: Before FUTURE CARD there were CENTR
Page 27 and 28: PENNE 10%-15% off on total bill amo
Page 29 and 30: The Claimed Benefits of Loyalty Pro
Page 33 and 34: Pantaloon Retail (India) Limited Pa
Page 35 and 36: Now we are going to discuss about a
Page 37 and 38: CE�TRAL’S Launched in May'04 at
Page 39 and 40: Feedback Strategic Planning in Reta
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Page 51 and 52: I was the part of 3 events in PU�
Page 53 and 54: • Is signage up to date? • Is d
Page 55 and 56: DATA A�ALYSIS Research 1: Objecti
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Fig 3.5 age of customer 4. Gender o
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22% 8% NORMALLY SPEND ON SHOPPING 1
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FIG 3.11 10. Are you interested to
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Q.1) Which store you find the price
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CENTRAL’S should maintain the ser
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Q.8) Which store has a good store l
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I�TERPRETATIO� & SUGGESTIO�:
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From this above given questionnaire
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Institute Of Business Studies & Res
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1) �AME : 2) AGE: 3) ADRESS: 4) G
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Research 2 : QUESTIO�AIEER Object
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