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iPhone - FutureTG.com

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C<br />

Troubleshooting and<br />

Maintenance<br />

The <strong>iPhone</strong> is a <strong>com</strong>puter—and you know what that means: Things<br />

can go wrong. This particular <strong>com</strong>puter, though, is not quite like<br />

a Mac, a PC, or a Treo. It’s brand-new. It runs a spin-off of the Mac<br />

OS X operating system, but that doesn’t mean you can troubleshoot it like<br />

a Mac. There’s very little collective wisdom, few Web sites filled with troubleshooting<br />

tips and anecdotal suggestions.<br />

Until there is, this chapter will have to be your guide when things go<br />

wrong.<br />

First Rule: Install the Updates<br />

There’s an old saying: “Never buy version 1.0 of anything.” In the <strong>iPhone</strong>’s case,<br />

the saying could be: “Never buy version 2.0 of anything.”<br />

The very first version (or major revision) of anything has bugs, glitches, and<br />

things the programmers didn’t have time to finish they way they would have<br />

liked. The <strong>iPhone</strong> is no exception.<br />

The beauty of this phone, though, is that Apple can send it fixes, patches,<br />

and even new features through software updates. One day you’ll connect the<br />

phone to your <strong>com</strong>puter for charging or syncing, and—bam!—there’ll be a<br />

note from iTunes that new <strong>iPhone</strong> software is available.<br />

So the first rule of trouble-free iPhoning is to accept these updates when<br />

they’re offered. With each new software blob, Apple removes another few<br />

dozen tiny glitches.<br />

Remember that within the first 2 months of the original <strong>iPhone</strong>’s life, software<br />

updates 1.0.1 and 1.0.2 came down the pike, offering louder volume, security<br />

fixes, bug fixes, and many other subtle improvements. The big-ticket updates,<br />

bringing more actual features, came tumbling after (1.1.1 through 1.1.4). Now<br />

that 2.0 is here, you can expect a similar flurry of fixes to follow.<br />

Troubleshooting and Maintenance 337

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