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iPhone - FutureTG.com

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to pile up in your Sent, Drafts, and Trash email folders. And it <strong>com</strong>es set to 25<br />

messages each.<br />

If any more messages go into those three folders, then the earlier ones are<br />

auto-deleted from the <strong>iPhone</strong> (although not from the server on the Internet).<br />

The idea is to keep your email stash on the phone manageable, but if you’re<br />

not prepared, it can be somewhat alarming to discover that messages have<br />

vanished on their own.<br />

To see this setting, tap SettingsÆMail, Contacts, Calendars; under Mail, you<br />

can adjust the Show item to say 25, 50, 75, 100, or 200 Recent Messages. This<br />

feature is intended to keep the number of messages in your Inbox to a reasonable<br />

number; most people don’t realize, however, that it also applies to the<br />

Sent, Drafts, and Trash folders, in all of your POP and IMAP email accounts.<br />

Can’t Send Email<br />

It’s happened to thousands of people. You set up your POP email account<br />

(page 150), and everything looks good. But although you can receive mail, you<br />

can’t send it. You create an outgoing message, you tap Send. The whirlygig “I’m<br />

thinking” cursor spins and spins, but the <strong>iPhone</strong> never sends the message.<br />

The cause is very technical, but here’s a nicely oversimplified explanation.<br />

When you send a piece of postal mail, you might drop it off at the post office.<br />

It’s then sent over to the addressee’s post office in another town, and delivered<br />

from there.<br />

In a high-tech sort of way, the same thing happens with email. When you<br />

send a message, it goes first to your Internet provider’s email server (central<br />

mail <strong>com</strong>puter). It’s then sent to the addressee’s mail server, and the addressee’s<br />

email program picks it up from there.<br />

But spammers and spyware writers became an increasing nuisance, especially<br />

people who wrote zombies—spyware on your <strong>com</strong>puter that churns<br />

out spam without your knowledge. So the big ISPs (Internet service providers)<br />

began fighting back in two ways—both of which can block outgoing mail<br />

from your <strong>iPhone</strong>, too. Here’s the scoop:<br />

• Use port 587. Ports are invisible “channels” from a <strong>com</strong>puter to the<br />

Internet. One conducts email, one conducts Web activity, and so on.<br />

Most <strong>com</strong>puters send email out on port 25.<br />

In an effort to block zombie spam, though, the big ISPs have rigged their<br />

networks so that mail you send from port 25 can go only to one place:<br />

the ISPs’ own mail servers. (Most zombies attempt to send mail directly to<br />

the addressees’ mail servers, so they’re effectively blocked.) Your <strong>iPhone</strong><br />

Troubleshooting and Maintenance 343

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