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Full Clinical Guidelines - Community First Health Plans.

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TYPE OF APPOINTMENT<br />

Preventive <strong>Health</strong> Services for Children and Adolescents<br />

Preventive <strong>Health</strong> Services for Adults<br />

Physical Therapy<br />

Radiology<br />

Home <strong>Health</strong>/DME/Supplies (OT, PT, ST SNV, etc)<br />

Provider Office Waiting TIme<br />

Requests for Feedback from Pharmacy Related to<br />

Prescriptions<br />

APPOINTMENT AVAILABILITY<br />

Within 60 days of request in accordance with American<br />

Academy of Pediatrics periodicity schedule.<br />

Within 90 days of request in accordance with US Preventive<br />

Service Task Force recommendations.<br />

Within 24 hours (urgent)<br />

3 days or less (routine)<br />

14 days or less (follow-up)<br />

Within 24 hours (urgent)<br />

7 days or less (MRI/CT Scan)<br />

10 days or less (IVP/UGI)<br />

21 days or less (Mammogram)<br />

Within 2 hours for IV therapy or oxygen therapy.<br />

Within 24 hours for standard nursing care and delivery of nonurgent<br />

equipment.<br />

Significant changes in health status of the patient are to<br />

be relayed to the attending physician within 4 hours of<br />

detection.<br />

Within 30 minutes of scheduled appointment time.<br />

Within 24 business hours.<br />

10 H EALTH PLANS<br />

www.cfhp.com

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