23.04.2014 Views

AccuRev Online Help

AccuRev Online Help

AccuRev Online Help

SHOW MORE
SHOW LESS

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

Chapter<br />

Miscellaneous Error Displays<br />

Support andTroubleshooting<br />

Description<br />

Explains the messages that provide help buttons for more<br />

detailed information.<br />

Explains how to contact <strong>AccuRev</strong> Customer Support,<br />

provides discussions of some commonly-encountered issues,<br />

and also describes how to configure various web browsers to<br />

work with <strong>AccuRev</strong> on-line help.<br />

Typographical Conventions<br />

This book uses the following typographical conventions:<br />

Convention<br />

blue sanserif<br />

red monospace<br />

bold<br />

light italic<br />

blue italic<br />

Used for sample code or output.<br />

Used for examples.<br />

Description<br />

Used for command names, and button names in the<br />

AccuSync Web user interface<br />

Used for emphasis, book titles, and for first use of important terms<br />

Identifies a hyperlink (to a page or Web URL, for example)<br />

Contacting Technical Support<br />

<strong>AccuRev</strong> offers a variety of options to meet your technical support needs. For complete information<br />

about <strong>AccuRev</strong> technical support services, visit our Web site:<br />

http://www.accurev.com/support.html<br />

License Issues<br />

If you are having trouble with a license for your <strong>AccuRev</strong> product, visit the License Self <strong>Help</strong> page<br />

first to see if there is a solution for your problem:<br />

http://www.accurev.com/support/license-self-help.html<br />

Other Support Issues<br />

To obtain technical support for an <strong>AccuRev</strong> product:<br />

• Go to http://support.accurev.com/<br />

• Or write <strong>AccuRev</strong> technical support at support@accurev.com<br />

When you contact <strong>AccuRev</strong> technical support, please include the following information:<br />

• The <strong>AccuRev</strong> version<br />

• The operating system<br />

• If you are using an AccuBridge product:<br />

iv<br />

<strong>AccuRev</strong> ® On-Line <strong>Help</strong> Guide

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!