Annual Report 2005 (60 pages / 1.3MB) - JAL | JAPAN AIRLINES
Annual Report 2005 (60 pages / 1.3MB) - JAL | JAPAN AIRLINES
Annual Report 2005 (60 pages / 1.3MB) - JAL | JAPAN AIRLINES
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Vision:<br />
What <strong>JAL</strong> Group strives to achieve<br />
Conditions affecting <strong>JAL</strong> Group:<br />
Analysis<br />
<strong>JAL</strong> Group Strategy:<br />
Medium-Term Business Plan<br />
Becoming the world’s No. 1 airline in terms<br />
of both service quality and business volume<br />
means reaching the top level in three separate<br />
aspects: service (customer evaluations<br />
and on-time record), profitability (consolidated<br />
operating profit), and corporate value<br />
(market capitalization). To become our<br />
customers’ airline of first choice, we will<br />
endeavor to provide customers with even<br />
more convenience by enhancing human service.<br />
Our goal for market capitalization is to<br />
be the top network carrier in this regard.<br />
International passenger demand is still<br />
recovering, but we have nearly reached<br />
competitiveness with our domestic network,<br />
and growth in international cargo<br />
continues. Negative factors include some<br />
over which we have no control, such as rising<br />
fuel prices, terrorism, war, and natural<br />
disasters, but these are offset by positive<br />
factors including the strong growth in Asia<br />
and China, as well as Haneda Airport’s new<br />
runway No.4.Competition is intensifying,<br />
and at the same time business opportunities<br />
are multiplying.<br />
<strong>JAL</strong> Group has prepared its <strong>2005</strong>–2007<br />
Medium-Term Business Plan laying out<br />
three strategies: restructuring its international<br />
passenger business, revamping cost<br />
structures, and aggressively expanding<br />
growth markets. It sets out how we will win<br />
out over our competition and leverage our<br />
opportunities. The Group is united in its<br />
determination to build a business model<br />
which can be profitable even in the face of<br />
slowing demand or higher fuel prices, while<br />
maintaining our commitment to safety and<br />
CSR.<br />
Vision<br />
Becoming the world’s No. 1 airline group in terms of both service quality and business volume means …<br />
Service perspective<br />
Satisfaction rating<br />
• Human service<br />
• Intent to fly again<br />
• Convenience, etc<br />
Aim to become first among<br />
network carriers<br />
(3rd as of March 9)<br />
Profitability perspective<br />
Consolidated operating profit<br />
Corporate value<br />
perspective<br />
Market capitalization<br />
We are aiming at the top level in all three categories.<br />
9