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Los Angeles County<br />

<strong>Department</strong> <strong>of</strong> <strong>Public</strong> <strong>Social</strong> <strong>Services</strong><br />

LEADER Replacement System (LRS)<br />

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A Business-Oriented Foundation for <strong>Services</strong><br />

Improved governance, compliance, and general risk reduction is a different quantifiable<br />

benefit than increased business agility. Compliance and governance <strong>of</strong>fers a reduction<br />

<strong>of</strong> liability, while business agility <strong>of</strong>fers an increase in business opportunity.<br />

Implementing SOA for the purpose <strong>of</strong> improving business processes, establishing statewide<br />

security, privacy, and implementation policies, and providing auditable information<br />

trails, are ways that SOA can reduce several <strong>of</strong> the risks facing departments today.<br />

• Increases Asset Reuse – One <strong>of</strong> the most important benefits <strong>of</strong> SOA is that users can<br />

create new business processes and composite applications from existing services. In<br />

other words, service reuse becomes the mode <strong>of</strong> operation instead <strong>of</strong> application<br />

integration. Over time, as the state builds and reuses services, the ROI will increase.<br />

• Encourages Effective Collaboration – SOA promotes sharing <strong>of</strong> ideas, business<br />

services, solutions, best practices, frameworks, and tools across departments and<br />

agencies. This results in lower overall costs, greater ROI for a given service, and a<br />

higher degree <strong>of</strong> consistency from the user’s perspective.<br />

• Reduces Integration Expenses – SOA provides an opportunity to migrate away from<br />

monolithic, hard to change heavy business applications to light weight, loosely-coupled<br />

business services. Loosely-coupled <strong>system</strong>s can reduce the complexity and hence the<br />

cost <strong>of</strong> integrating and maintaining distributed computing environments. While moving to<br />

standards-based interfaces such as Web <strong>Services</strong> reduces integration and cost<br />

somewhat, the real win with SOA is in replacing multiple fine-grained functions with<br />

coarse-grained, loosely coupled services that can handle a wider range <strong>of</strong> business<br />

interactions in a more flexible manner. This results in less maintenance and upgrade<br />

headaches, fewer customer complaints, and more secure <strong>system</strong>s.<br />

• Reuse <strong>of</strong> Legacy Systems – By Web service enabling legacy <strong>system</strong>s, departments<br />

can extend the life <strong>of</strong> and continue to take advantage <strong>of</strong> their mainframe investments<br />

while allowing legacy applications to participate in a services environment. This is a key<br />

strategy in moving from a predominately legacy applications environment to an SOAenabled<br />

shared services environment.<br />

The following article is a good description <strong>of</strong> how business and IT can become closer aligned. It<br />

advocates that a business architecture is necessary to describe the business capabilities which<br />

define “what” a business does, and SOA is a good mechanism for handling “how” the<br />

capabilities are implemented.<br />

http://msdn.micros<strong>of</strong>t.com/architecture/default.aspx?pull=/library/enus/dnbda/html/ServOrient.asp<br />

.<br />

Ulrich Homann - Micros<strong>of</strong>t Corporation, February 2006.<br />

LRS RFP - Attachment H (Technical Exhibits) Page 21 November 30, 2007

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