cp 49-055 benefit determinations - Department of Public Social ...

CP 49-015.2
County’s
Responsibilities
What are the county’s responsibilities?
Upon receiving a CAPI application, CAPI Staff must do the following:
• Inform the applicant of his or her rights and responsibilities
regarding their eligibility to CAPI;
• Assist the applicant as needed to establish his her eligibility;
• Determine eligibility and payment amount correctly;
• Issue timely and accurate notices to the applicant in accordance
with the Manual of Policy and Procedures (MPP) Sections 22-071
and 22-072.
How and where does the County accept CAPI applications?
CAPI applications may be filed at any Department of Public Social
Services (DPSS) General Relief (GR) Office. Also, individuals who
are homebound or in residential care may make arrangements for
CAPI applications by calling the toll-free Central Helpline Number
1-877-481-1044. CAPI applications will be processed centrally in the
Wilshire Special District.
Face-to-face interviews are required. The screening process
conducted by the district of application can meet the face-to-face
requirement, provided the applicant presented acceptable permanent
identification at application.
If the applicant did not present acceptable permanent identification at
application, the CAPI EW will arrange for a face-to-face interview
with the applicant.
NOTICE: For an applicant who is homebound or in residential
facilities, the CAPI EW will arrange for a home call
appointment for the face-to-face appointment.
For an applicant who is a minor, mentally incompetent or physically
unable to sign the CAPI application, a court appointed representative
or a person who is responsible for the care of the applicant may sign
the application on behalf of the applicant.
What is the screening process for CAPI applicants and for
those applying for GR and CAPI simultaneously?
CAPI application only
Individuals applying for CAPI only at a GR district office will be
screened for CAPI eligibility by the GR Screener.