Proof of Evidence of Mr James Willcock

Document Reference Number OA/13
Proof of Evidence of Mr James Willcock
9 BRT NETWORK OPERATION (MANAGEMENT AND
MAINTENANCE)
9.1 The BRT Network Operation (Management and Maintenance) is the second of two
major work streams for the delivery and on-going operation of the three BRT
schemes. This workstream concerns the on-going operational management and
maintenance of the BRT services, feeder bus services, ITS and infrastructure. It
includes the following components:
The operational governance of the BRT network, setting out the responsibilities
of the bus operators, of WoE BRT Network Management Team and the BCC
Traffic Control and ITS Team;
The adoption and sign off of a BRT infrastructure safety case between the
councils and all bus operators wishing to use BRT infrastructure;
The arrangements for recovery of vehicles in the AVTM guided bus-way;
Technical integration between infrastructure, ITS and operations;
Data sharing and ticket back office arrangements;
Revenue protection systems;
Commissioning and testing infrastructure, ITS and bus operations;
Arrangements for inspection, cleaning and repair of infrastructure & systems;
Arrangements for on-going ITS fault diagnosis and rectification;
Co-ordinate BRT services with the background bus network;
Delivery of Customer Service; and
Joint Communications and Joint Service Marketing.
9.2 This work stream is to be delivered in three phases:
Operational Governance design & scoping July 2012 to Dec 2012
Progression of Operational Work Packages Jan 2013 to Dec 2014
Operational Mobilisation Jan 2015 to June 2015
9.3 The Outline Operational Governance Structure chart is provided as Appendix 5 to
my proof of evidence (OA/13/2).
9.4 The role of the BCC Traffic Control and ITS Team is to:
Track the operation of vehicles and systems;
Ensure operational continuity;
Flag performance issues with BRT Team and Bus Operators;
Instigate Vehicle Recovery (bus-way only); and
Assist with the delivery of customer service.
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