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SOUTH AFRICAN BREWERIES plc<br />
C ORPORATE<br />
C ITIZENSHIP<br />
R EVIEW<br />
<strong>1999</strong>
Contents<br />
SOUTH AFRICAN BREWERIES plc<br />
1 CORPORATE HIGHLIGHTS<br />
Mission Statement<br />
2 CORE OPERATING COMPANY HIGHLIGHTS<br />
4 MESSAGE FROM THE GROUP CHIEF EXECUTIVE<br />
6 LAYING THE FOUNDATIONS<br />
SAB IS AN INTERNATIONAL COMPANY COMMITTED<br />
TO ACHIEVING SUSTAINED COMMERCIAL SUCCESS,<br />
PRINCIPALLY IN BEER AND OTHER BEVERAGES,<br />
12 BUILDING THE BONDS<br />
BUT WITH STRATEGIC INVESTMENTS IN HOTELS AND<br />
28 BUILDING THE BRIDGES<br />
40 LINKING THE PROFITS<br />
42 GROUP CASH VALUE ADDED<br />
GAMING. WE ACHIEVE THIS BY MEETING THE<br />
ASPIRATIONS OF OUR CUSTOMERS THROUGH<br />
QUALITY PRODUCTS AND SERVICES AND BY SHARING<br />
FAIRLY AMONG ALL STAKEHOLDERS THE WEALTH<br />
AND OPPORTUNITIES GENERATED. THEREBY, WE<br />
FULFIL OUR GOALS OF BUSINESS GROWTH AND<br />
MAXIMISED LONG-TERM SHAREHOLDER VALUE,<br />
WHILE BEHAVING IN A SOCIALLY RESPONSIBLE AND<br />
PROGRESSIVE MANNER.<br />
South African Breweries plc<br />
Incorporated in England and Wales under<br />
<strong>the</strong> Companies Act, 1985<br />
Registration number 3528416
<strong>Corporate</strong> Highlights<br />
DURING THE PAST FINANCIAL YEAR:<br />
• Underlying rand operating profits were up 25 per cent,<br />
reflecting real earnings growth and productivity gains<br />
• Lager beer volumes grew 9 per cent to 48 million hectolitres<br />
• The core businesses gained market share and improved<br />
operating margins<br />
• A US$322 million share placement marked entry into <strong>the</strong> FTSE<br />
100 index and broadened our international shareholder base<br />
COMPONENTS OF VALUE ADDED AND DISTRIBUTED<br />
CASH GENERATED<br />
• SALE OF PRODUCTS<br />
• PAYMENT FOR SUPPLIES AND SERVICES<br />
STAKEHOLDERS<br />
• CUSTOMERS/CONSUMERS<br />
• SUPPLIERS<br />
• CASH VALUE ADDED<br />
CASH UTILISED<br />
• REMUNERATION<br />
• STATE TAXES<br />
• SOCIAL INVESTMENT<br />
• INTEREST/FINANCE COSTS<br />
• DIVIDENDS<br />
• EMPLOYEES<br />
• GOVERNMENT<br />
• COMMUNITY/ENVIRONMENT<br />
• LENDERS<br />
• SHAREHOLDERS<br />
• CASH DISBURSED<br />
CASH UTILISED<br />
• FUNDING OF GROWTH AND REPLACEMENT<br />
• MANAGEMENT<br />
PAGE ONE<br />
CORPORATE CITIZENSHIP REVIEW
Core Operating Company Highlights<br />
Beer South Africa<br />
Beer South Africa – one of <strong>the</strong> lowest cost beer producers in <strong>the</strong> world – is <strong>the</strong><br />
major brewer in South Africa, <strong>the</strong> ninth largest beer market in <strong>the</strong> world by<br />
volume. In <strong>the</strong> year ended 31 March <strong>1999</strong>, Beer South Africa sold 25.6 million<br />
hectolitres of beer and increased its liquor market share by some two percentage<br />
points.<br />
UNITED KINGDOM<br />
SAB International<br />
CANARY<br />
ISLANDS<br />
SABI has operations in 19 countries, with 32 breweries, 37 sorghum breweries and<br />
12 soft drink bottling plants. Its focus is on sub-Saharan Africa, China and central and<br />
GHANA<br />
eastern Europe. Sales for <strong>the</strong> 12 months to March <strong>1999</strong> reflect growth in lager beer volumes<br />
of 19 per cent over <strong>the</strong> previous period, as output rose to some 22 million hectolitres.<br />
PAGE TWO
O<strong>the</strong>r Beverages<br />
The O<strong>the</strong>r Beverages interests comprises Amalgamated Beverages Industries, in<br />
which SAB plc has a 65 per cent interest – <strong>the</strong> largest Coca-Cola and Schweppes<br />
bottler and distributor in South Africa – with a market share of approximately<br />
60 per cent; Appletiser SA, a natural, non-alcoholic sparkling fruit juice and<br />
bottled water producer; and <strong>the</strong> Group’s 30 per cent holdings in each of Distillers<br />
Corporation and Stellenbosch Farmers’ Winery, two dominant manufacturers and<br />
distributors in <strong>the</strong> South African wines and spirits sector.<br />
RUSSIAN<br />
FEDERATION<br />
POLAND<br />
SLOVAKIA<br />
HUNGARY<br />
ROMANIA<br />
CHINA<br />
Hotels and Gaming<br />
UGANDA<br />
KENYA<br />
SAB plc owns Sou<strong>the</strong>rn Sun, one of <strong>the</strong> largest hotel operators in<br />
Africa with 75 hotels and 12,600 rooms, which holds <strong>the</strong><br />
exclusive right to <strong>the</strong> Inter-Continental and Holiday Inn brands<br />
ANGOLA<br />
ZAMBIA<br />
TANZANIA<br />
MOZAMBIQUE<br />
SEYCHELLES<br />
in South Africa.<br />
Sou<strong>the</strong>rn Sun has also entered into strategic alliances with<br />
BOTSWANA<br />
SOUTH<br />
AFRICA<br />
ZIMBABWE<br />
SWAZILAND<br />
LESOTHO<br />
influential empowerment consortia and holds a 50 per cent<br />
interest in Tsogo Sun, which currently operates three casinos<br />
in South Africa and is interested in applying for fur<strong>the</strong>r<br />
gaming licences.<br />
PAGE THREE<br />
CORPORATE CITIZENSHIP REVIEW
Message from <strong>the</strong> Group Chief Executive<br />
Last year my report focused on <strong>the</strong> foundations of <strong>the</strong> Company – our proud history of over 100 years, <strong>the</strong> knowledge<br />
and skills of our people and <strong>the</strong> values and principles – which have underpinned our growth.<br />
Building on this heritage, SAB continues to follow a strategy of development, as evidenced last year by<br />
restructuring our core businesses with significant additional investments in beer in emerging markets, and <strong>the</strong><br />
Company’s primary listing on <strong>the</strong> London Stock Exchange (LSE).<br />
These changes have given rise to many challenges, not only in terms of maintaining total shareholder returns,<br />
but also in meeting our responsibilities to all our newly acquired and existing stakeholders, in compliance with <strong>the</strong><br />
LSE Combined Code’s Principles of Good Governance and Code of Best Practice and in our ongoing acceptance of<br />
corporate responsibilities around <strong>the</strong> world.<br />
We consider this second edition of our <strong>Corporate</strong> <strong>Citizenship</strong> <strong>Review</strong> to be transitional, while formal systems are<br />
being developed for monitoring and measuring our ethical, social and environmental performance. It is intended that<br />
in future this process will involve all of our operations, but this year we have only included aspects of each of <strong>the</strong> four<br />
main operating companies in <strong>the</strong> <strong>Review</strong>. Our associated company, Delta Corporation in Zimbabwe, publishes its own<br />
social, health, safety and environmental, as well as employee reports.<br />
Continual attention is being given to central issues, including:<br />
• Managing <strong>the</strong> social aspects of products and services, particularly alcohol and gaming abuses.<br />
• Responding to human rights issues, such as equity in <strong>the</strong> workplace and in community relations.<br />
WEALTH IS NOT CREATED IN A VACUUM.<br />
OUR COMMITMENT TO GENERATING PROFITS<br />
IS MATCHED BY OUR REGARD FOR GOOD<br />
CORPORATE CITIZENSHIP.<br />
• Communicating openly and transparently, utilising strong and trusted in-depth stakeholder relations,<br />
accountability and corporate communication teams to address:<br />
– internal communication,<br />
– external communication, and<br />
– stakeholder inclusivity.<br />
PAGE FOUR
• Providing service excellence in addition to manufacturing safe, quality products.<br />
• Managing <strong>the</strong> Group’s environmental impact in such areas as waste, emissions, discharges and <strong>the</strong> effective use<br />
of energy.<br />
• Maintaining preventative health and safety structures for employees and support for surrounding communities.<br />
• Binding our stakeholders and partners to our ethics.<br />
• Adhering to legislative and regulatory compliance, for example, in our market behaviour, competition policies,<br />
accounting standards and reporting.<br />
• Contributing actively to <strong>the</strong> well-being of <strong>the</strong> communities in which <strong>the</strong> Group operates (in addition to <strong>the</strong> economic<br />
contributions generated by business operations) through, inter alia, sound corporate social investment programmes.<br />
• Identifying, monitoring and managing all known forms of risk.<br />
In line with <strong>the</strong>se concerns, and bearing in mind that <strong>the</strong> fundamental purpose of business is to create wealth, we<br />
have again included a Group Value Added statement, which outlines <strong>the</strong> components of value added and distributed<br />
among our shareholders and various stakeholders – our employees, customers, consumers, suppliers, communities,<br />
lenders of capital and, in terms of <strong>the</strong> environment, future generations.<br />
Wealth is not created in a vacuum. Our commitment to generating profits is matched by our regard for good<br />
corporate citizenship. To give meaning to this, I have established a <strong>Corporate</strong> Accountability Committee which will<br />
oversee <strong>the</strong> work of a dedicated Group accountability department, as a reflection of senior management’s commitment<br />
to <strong>the</strong> development of best practice in ethical, social, economic and<br />
environmental accountability.<br />
Accepting that it will not always be possible to meet our targets, I feel<br />
satisfied that we are making distinct progress in <strong>the</strong> right direction.<br />
GRAHAM MACKAY ● GROUP CHIEF EXECUTIVE<br />
30 September <strong>1999</strong><br />
PAGE FIVE<br />
CORPORATE CITIZENSHIP REVIEW
Laying<br />
<strong>the</strong> Foundations...<br />
<strong>Corporate</strong> Governance<br />
We are committed to an open governance process, through which our shareholders may derive <strong>the</strong> assurance<br />
that, in protecting and adding value to SAB’s financial and human investment, <strong>the</strong> Group is being managed<br />
ethically, according to prudently determined risk<br />
parameters and in compliance with best international<br />
practices.<br />
In South Africa, <strong>the</strong> leading business publication,<br />
Financial Mail, compiles an annual survey that measures<br />
• CORPORATE GOVERNANCE ▪ SAB IS COMMITTED TO AN<br />
OPEN GOVERNANCE PROCESS, WHICH PROTECTS THE VALUE AND<br />
REPUTATION OF THE COMPANY BY MANAGING THE BUSINESS<br />
EFFECTIVELY AND IN COMPLIANCE WITH LEGAL REQUIREMENTS<br />
AND BEST PRACTICE IN GOVERNANCE.<br />
<strong>the</strong> credibility and transparency of listed companies. SAB itself has<br />
featured in <strong>the</strong> top 20 so many times that it now appears permanently<br />
SAB WAS THE WINNER OF THE THIRD ANNUAL CORPORATE<br />
GOVERNANCE AWARD, SPONSORED BY THE AUDITING FIRM<br />
DELOITTE AND TOUCHE AND THE JOHANNESBURG STOCK<br />
EXCHANGE (JSE). THE AWARD RECOGNISES ACHIEVEMENT IN<br />
GOOD GOVERNANCE PRACTICES AMONG PRIVATE AND PUBLIC<br />
SECTOR ORGANISATIONS IN SOUTH AFRICA.<br />
in <strong>the</strong> Roll of Honour. This year’s winner was subsidiary ABI, which<br />
moved up from fourth place in 1998.<br />
The prominent Investment Analysts’ Society in South Africa honoured ABI for its financial reporting and<br />
communications during <strong>the</strong> year, judging it <strong>the</strong> winner of <strong>the</strong> industrial/consumer category in <strong>the</strong> society’s<br />
annual competition.<br />
PAGE SIX
In addition, <strong>the</strong> SAB Group was <strong>the</strong> winner of <strong>the</strong> 1998 South African <strong>Corporate</strong> Governance Award, which is<br />
sponsored annually by a prominent auditing firm and <strong>the</strong> Johannesburg Stock Exchange.<br />
THE BOARD AND BOARD COMMITTEES:<br />
The executive directors generally have responsibility for making and implementing operational decisions on running<br />
<strong>the</strong> Group’s businesses. Non-executive directors support <strong>the</strong> skills and experience of <strong>the</strong> executive directors and<br />
contribute to <strong>the</strong> formulation of policy and decision-making<br />
through <strong>the</strong> knowledge and experience of o<strong>the</strong>r businesses<br />
and sectors. All directors bring independent judgement to <strong>the</strong><br />
issues of strategy, performance, resources, including key<br />
appointments and standards of conduct.<br />
• COMPLIANCE WITH LAW ▪ SAB COMPANIES MUST COMPLY<br />
WITH THE LAWS AND REGULATIONS OF THE COUNTRIES IN WHICH<br />
THEY OPERATE. IN PROTECTING COMMERCIAL INTERESTS AND<br />
INFLUENCING GOVERNMENT POLICIES, SAB COMPANIES MAY NOT<br />
ENGAGE IN PARTY POLITICAL ACTIVITY.<br />
Board Committees:<br />
The principal Board committees are as follows:<br />
The Audit Committee<br />
The committee has <strong>the</strong> power to examine any matter<br />
relating to <strong>the</strong> financial affairs of <strong>the</strong> Group in accordance<br />
with its written terms of reference. This includes<br />
reviewing <strong>the</strong> annual accounts, internal financial<br />
control procedures, accounting policies, compliance<br />
and regulatory matters, recommending <strong>the</strong> appointment of <strong>the</strong> external auditors and o<strong>the</strong>r related issues.<br />
The audit committee reviews at least annually, with management, that adequate and appropriate internal<br />
financial controls are in place and are appropriate to meet future needs; that significant business, statutory and<br />
financial risks have been identified and are being monitored and managed; that appropriate standards of governance,<br />
PAGE SEVEN<br />
CORPORATE CITIZENSHIP REVIEW
Laying <strong>the</strong> Foundations<br />
(CONTINUED)<br />
reporting and compliance are in operation; and it advises <strong>the</strong> Board on issues relating to <strong>the</strong> application of accounting<br />
standards to published financial information.<br />
The primary mandate of <strong>the</strong> Group’s internal auditors is to examine and evaluate <strong>the</strong> effectiveness of <strong>the</strong><br />
applicable operational activities, <strong>the</strong> attendant business risks (including Year 2000) and <strong>the</strong> systems of internal<br />
financial control, so as to bring material deficiencies, instances of non-compliance and development needs to <strong>the</strong><br />
attention of <strong>the</strong> applicable audit committee, external auditors and operational management for resolution.<br />
The Nomination Committee<br />
The committee considers <strong>the</strong> composition of <strong>the</strong> Board, retirements and appointments of additional and replacement<br />
directors, and makes appropriate recommendations to <strong>the</strong> Board. Executive directors are considered for appointment<br />
to <strong>the</strong> Board on <strong>the</strong> basis of <strong>the</strong>ir experience, skills and level of contribution to and impact on <strong>the</strong> Group. Non-executive<br />
directors are selected for recommendation on <strong>the</strong> basis of industry knowledge, professional skills and experience.<br />
Where appropriate, <strong>the</strong> directors believe that significant shareholders in <strong>the</strong> Company should be represented<br />
on <strong>the</strong> Board.<br />
The latter are not “independent” for <strong>the</strong> purposes of <strong>the</strong> strict interpretation of<br />
<strong>the</strong> Combined Code – but, in practice, all directors exercise a strong independent<br />
approach to Board responsibilities.<br />
The Remuneration Committee<br />
The remuneration committee’s overall strategy is to ensure that employees are<br />
rewarded for <strong>the</strong>ir contribution to<br />
SINCE THE INCEPTION OF SAB’S<br />
YEAR 2000 COMPLIANCE PROGRAMME<br />
THREE YEARS AGO, THIS BUSINESS ISSUE<br />
HAS RECEIVED FOCUSED ATTENTION<br />
FROM GRASS ROOTS TO BOARD LEVEL,<br />
TO REVIEW THE STATE OF COMPLIANCE<br />
OF INFORMATION TECHNOLOGY,<br />
GENERAL BUSINESS PROCESSES<br />
AND THOSE OF THE CUSTOMERS<br />
AND SUPPLIERS OF THE GROUP.<br />
<strong>the</strong> Group’s operating and financial performance at levels which take<br />
account of industry, market and country benchmarks, as well as <strong>the</strong> requirements of collective<br />
bargaining. In order to promote an identity of interests with shareholders, share incentives are considered to be critical<br />
elements of executive incentive pay.<br />
PAGE EIGHT
ACCOUNTABILITY AND AUDIT<br />
Internal Financial Controls<br />
The Board of Directors has overall responsibility for <strong>the</strong> Group’s systems of internal financial control. The directors<br />
consider that <strong>the</strong> systems are appropriately designed to provide reasonable, but not absolute, assurance that assets are<br />
safeguarded against material loss or unauthorised use, transactions are authorised and recorded properly and that<br />
material errors and irregularities are ei<strong>the</strong>r prevented or detected within a timely period. The key elements of <strong>the</strong><br />
Group’s internal financial control systems are:<br />
• Risk management;<br />
• Financial and treasury controls;<br />
• Operational and compliance controls; and<br />
• Monitoring process.<br />
• BRIBERY AND CORRUPTION ▪ SAB BEHAVES WITH<br />
INTEGRITY IN ITS BUSINESS CONDUCT AND WILL NOT ENGAGE IN,<br />
OR TOLERATE, ANY CORRUPT PRACTICE.<br />
Non-financial controls<br />
Following SAB’s proactive decision to report externally on<br />
<strong>the</strong> ethical, social and environmental aspects of<br />
<strong>the</strong> Company’s performance – albeit that<br />
progress has been slower than desired –<br />
we have to date formalised our activities by<br />
<strong>the</strong> appointment of a dedicated Group<br />
THE FIRST SAB PLC BOARD MEETING.<br />
<strong>Corporate</strong> Accountability Department, which is streng<strong>the</strong>ned by a <strong>Corporate</strong> Accountability<br />
Committee comprising senior executive management. Representatives of <strong>the</strong> Committee<br />
include <strong>the</strong> Group Chief Executive and core business CEOs, and, by invitation, an<br />
independent non-executive director.<br />
PAGE NINE<br />
CORPORATE CITIZENSHIP REVIEW
Laying <strong>the</strong> Foundations<br />
(CONTINUED)<br />
It is <strong>the</strong> responsibility of <strong>the</strong> <strong>Corporate</strong> Accountability Committee to ensure that:<br />
• ethical, social and environmental accountability is an integral part of <strong>the</strong> business by means of encouraging and<br />
monitoring progress across <strong>the</strong> Group;<br />
• <strong>the</strong> internal control and compliance environment in this arena is adequate and effective; and<br />
• that <strong>the</strong> principles, policies and practices adopted in <strong>the</strong> preparation of <strong>the</strong> Group’s accountability function and communication<br />
to stakeholders complies with all statutory requirements and strives to meet international best practice.<br />
In addition, <strong>the</strong> <strong>Corporate</strong> Accountability Committee shall examine any matters that are referred to it by <strong>the</strong> Board or<br />
that may appear necessary.<br />
Given that social accounting is a younger and more disparate discipline than financial accounting, SAB<br />
has adopted a flexible approach that will evolve over time. In <strong>the</strong> absence of international consensus on social<br />
accounting, <strong>the</strong> Group will none<strong>the</strong>less monitor progress, moving towards what is generally accepted as good practice.<br />
During calendar <strong>1999</strong>, phase one of <strong>the</strong> corporate accountability strategy is being introduced to <strong>the</strong> operating<br />
companies where SAB has management control. Within an agreed framework – based on <strong>the</strong> company values and<br />
business principles – ethical, social and environmental issues have been identified for future measurement,<br />
monitoring and reporting.<br />
In this initial phase <strong>the</strong> Group Values and Principles were reviewed, taking into account <strong>the</strong> standards already<br />
set by our operating companies. The Group has designated an inner core of non-negotiable values with regard to<br />
integrity, honesty and our responsibilities to society, while <strong>the</strong> subsidiary companies may specify additional standards<br />
relating to <strong>the</strong>ir specific circumstances.<br />
Through this process, SAB has ensured that <strong>the</strong>re is consistency across <strong>the</strong> Group. The Group’s values and<br />
principles are stated, and treated, as <strong>the</strong> reality ra<strong>the</strong>r than a distant ideal, but we recognise <strong>the</strong> inevitability of lapses<br />
and shortcomings. We commit ourselves to learning from mistakes and to continual improvement.<br />
PAGE TEN
Our Company Values, as listed below, guide us in our relations with all those who have a direct interest in<br />
<strong>the</strong> business – our stakeholders – and inform <strong>the</strong> Business Principles (highlighted throughout this <strong>Review</strong>) which<br />
govern those relationships.<br />
• WE CONDUCT OUR BUSINESS WITH INTEGRITY, RESPECTING ALL APPLICABLE LAWS.<br />
• WE ARE STRAIGHTFORWARD AND HONEST IN THE COMMITMENTS WE MAKE: SEEKING MUTUALLY<br />
BENEFICIAL AND ENDURING RELATIONSHIPS; AND BEING OPEN AND ACCURATE IN OUR COMMUNICATION.<br />
• WE RESPECT THE RIGHTS AND DIGNITY OF INDIVIDUALS. WE VALUE CULTURAL DIVERSITY AND PROMOTE<br />
INCLUSIVITY THROUGH EMPLOYEE PARTICIPATION AND EMPOWERMENT.<br />
• WE OPTIMISE THE CREATION OF WEALTH TO PROVIDE FAIR REWARD, AND RECOGNITION, FOR THE<br />
CONTRIBUTIONS OF ALL OUR STAKEHOLDERS.<br />
• WE CREATE AND SUSTAIN A SAFE AND HEALTHY WORKING ENVIRONMENT THAT, IN ADDITION,<br />
PROVIDES JOB SATISFACTION AND THE DEVELOPMENT OF EACH EMPLOYEE’S POTENTIAL.<br />
• WE PROVIDE PRODUCTS AND SERVICES OF UNCOMPROMISING QUALITY TO MEET THE NEEDS OF<br />
OUR CUSTOMERS.<br />
• WE ARE A RESPONSIBLE CORPORATE CITIZEN AND FULFIL OUR RESPONSIBILITIES AS AN INTEGRAL<br />
MEMBER OF SOCIETY. IN OUR BUSINESS DECISIONS, WHILE ASSERTING OUR RIGHT TO TRADE FREELY,<br />
WE GIVE APPROPRIATE CONSIDERATION TO SOCIAL AND ENVIRONMENTAL IMPACTS.<br />
• WE EXPECT THESE COMPANY VALUES TO BE UPHELD BY ALL EMPLOYEES AND BY THE THIRD PARTIES<br />
WE ENGAGE TO ACT ON OUR BEHALF, SUCH AS OUR SUPPLIERS, CONTRACTORS AND OTHER AGENTS.<br />
IN JOINT VENTURES, WE SEEK TO ENSURE THAT OUR BUSINESS PARTNERS APPLY THESE VALUES.<br />
AS A RESPONSIBLE<br />
CORPORATE CITIZEN,<br />
SAB GIVES APPROPRIATE<br />
CONSIDERATION TO<br />
ETHICAL, SOCIAL<br />
AND HEALTH, SAFETY<br />
AND ENVIRONMENTAL<br />
IMPACTS.<br />
PAGE ELEVEN<br />
CORPORATE CITIZENSHIP REVIEW
Building<br />
<strong>the</strong> Bonds...<br />
Our People<br />
• E MPLOYEES<br />
• B RAND<br />
• I NDUSTRY<br />
• S UPPLIERS<br />
C ONSUMERS<br />
C USTOMERS<br />
SAB recognises that its commercial success depends on <strong>the</strong> full commitment of – and loyalty to – all employees,<br />
customers, consumers and suppliers.<br />
EMPLOYEE BALANCE SHEET<br />
The loyalty and dedication of our people have been key factors in <strong>the</strong><br />
prosperity of SAB since 1895. During <strong>the</strong> 1998/99 year under review,<br />
SAB had some 49,000 people working in 19 countries around<br />
<strong>the</strong> world. Of this total, 59 per cent have been with <strong>the</strong> Group<br />
for five years or more. During <strong>the</strong> review period, <strong>the</strong>se people<br />
BOBBY MALABIE IS THE NEW<br />
DISTRICT WEST DISTRICT MANAGER<br />
AT BEER SOUTH AFRICA AND<br />
RECENTLY ATTENDED A MARKETING<br />
MANAGEMENT COURSE AT HARVARD<br />
UNIVERSITY AS PART OF SAB’S KEY<br />
MANAGERS’ DEVELOPMENT<br />
PROGRAMME.<br />
received 33 per cent of <strong>the</strong> wealth created by <strong>the</strong> Group as direct remuneration and, since<br />
<strong>the</strong> inception of <strong>the</strong> Employee Share Plan in 1998, some 680 employees have exercised <strong>the</strong><br />
option to participate in this scheme. Over <strong>the</strong> past seven years, <strong>the</strong> price of SAB shares has recorded a compound<br />
growth rate of 15.1 per cent on <strong>the</strong> Johannesburg Stock Exchange and members of <strong>the</strong> share plan enjoy <strong>the</strong> benefit<br />
of a superior track record.<br />
PAGE TWELVE
REMUNERATION POLICY<br />
SAB evaluates jobs at all levels and pays competitive remuneration rates for agreed tasks. These are benchmarked<br />
against <strong>the</strong> respective markets. Employees receive various retirement, accident, medical, death and welfare<br />
benefits, including support for housing, education and<br />
training. In South Africa, SAB’s wages remain at <strong>the</strong> top<br />
end of <strong>the</strong> market. In Poland, for example, <strong>the</strong>y are<br />
approximately double <strong>the</strong> national standard. Throughout<br />
<strong>the</strong> Group, employees are encouraged to add value by<br />
• SALARY AND BENEFITS ▪ SAB REMUNERATES ITS<br />
EMPLOYEES FAIRLY, ACCORDING TO SKILLS AND PERFORMANCE, BY<br />
REFERENCE TO COMPETITIVE INDUSTRY AND COUNTRY CONDITIONS<br />
AND WITHIN A REWARDING WORK ENVIRONMENT.<br />
meeting agreed targets in productivity enhancement, cost savings and o<strong>the</strong>r specific objectives.<br />
Nile Breweries, in Uganda, has made an important contribution to <strong>the</strong> quality of life of its workforce. In 1992 and<br />
prior to SAB’s acquisition in 1997, <strong>the</strong> workforce was around 400 and <strong>the</strong> average wage NUsh40,000 per month (US$39).<br />
Now over 700 people are employed, and <strong>the</strong> average monthly wage has quadrupled to NUsh170,000 (US$122).<br />
LABOUR<br />
Labour relations in <strong>the</strong> Group were stable during <strong>the</strong> past year, with divisions reporting minimal disruption and<br />
successful negotiations.<br />
In Poland, significant restructuring of<br />
<strong>the</strong> Lech and Tyskie breweries – forming one<br />
brewing group, Kompania Piwowarska –<br />
resulted in some retrenchment, which was<br />
necessary in <strong>the</strong> short term to ensure future<br />
• PARTICIPATION AND COMMUNICATION ▪ SAB IS COMMITTED TO TIMELY,<br />
HONEST AND RESPECTFUL COMMUNICATION AND TO FREEDOM OF EXPRESSION. SAB<br />
RECOGNISES THE RIGHT TO FREEDOM OF ASSOCIATION OF EMPLOYEES AND FURTHER<br />
RECOGNISES THAT TRADE UNIONS AND COLLECTIVE BARGAINING FORM A NORMAL<br />
PART OF LABOUR/MANAGEMENT RELATIONS. EMPLOYEE PARTICIPATION IN PROBLEM-<br />
SOLVING AND DECISION-MAKING IS ENCOURAGED.<br />
SAB EMPLOYEES ON OUR<br />
PRODUCTION LINES AT<br />
NILE BREWERY IN UGANDA<br />
AND AT LECH BREWERY<br />
IN POLAND.<br />
growth. Negotiations were successfully resolved according<br />
to a social contract between <strong>the</strong> state, SAB and its partners,<br />
and <strong>the</strong> trade unions. Fur<strong>the</strong>r positions were, however, created<br />
in o<strong>the</strong>r divisions, which resulted in a minimum number of<br />
jobs lost.<br />
PAGE THIRTEEN<br />
CORPORATE CITIZENSHIP REVIEW
Building <strong>the</strong> Bonds<br />
(CONTINUED)<br />
DEVELOPING OUR PEOPLE<br />
SAB seeks to create <strong>the</strong> environment for all individuals and teams to develop <strong>the</strong>ir full potential for <strong>the</strong> benefit of<br />
<strong>the</strong>mselves and <strong>the</strong> Group.<br />
Employee benefits<br />
In <strong>the</strong> past year, over 34,000 employees in <strong>the</strong> SAB Group took advantage of education and training opportunities<br />
offered by <strong>the</strong> Company, an investment in skills enhancement of some US$17 million (R97 million). The primary<br />
focus remained on upgrading management and technical<br />
skills, although <strong>the</strong> number of employees enrolling for adult<br />
basic education and training and life-skills courses increased<br />
significantly.<br />
• EMPLOYEE DEVELOPMENT ▪ SAB SEEKS TO CREATE<br />
AN ENVIRONMENT IN WHICH ALL INDIVIDUALS AND TEAMS MAY<br />
DEVELOP THEIR FULL POTENTIAL FOR THE BENEFIT OF<br />
THEMSELVES AND THE GROUP.<br />
Beer South Africa consolidated its “corporate university”<br />
approach to education, offering qualifying employees <strong>the</strong> best available opportunities at home and abroad. During <strong>the</strong><br />
year, 36 in-house bursars progressed with studies for degrees at various universities.<br />
The Heriot-Watt University postgraduate course in brewing and malting<br />
entered its second year with seven employees. Ten employees are enrolled for<br />
<strong>the</strong> MSc at Brunel University’s postgraduate course in advanced packaging.<br />
Customised economic value added (EVA) and sales and distribution training<br />
programmes were run in conjunction with Insead<br />
University of Fontainebleau.<br />
TSOGO SUN ESTABLISHED<br />
A DEDICATED CASINO<br />
TRAINING SCHOOL, WHERE SKILLS AND DEVELOPMENT TRAINING ARE<br />
PROVIDED FOR EMPLOYEES.<br />
Each year, some eight executives are given <strong>the</strong> opportunity to attend an executive development<br />
programme at leading international business schools.<br />
During <strong>the</strong> year under review, Beer South Africa sent 1,991 delegates on 133 formal education programmes, and<br />
19 delegates were enrolled in <strong>the</strong> Natal Technikon’s diploma in packaging management. Over 4,800 delegates received<br />
technical training, and 970 delegates are enrolled for adult basic education training.<br />
PAGE FOURTEEN
Training Institute<br />
During <strong>the</strong> year, 2,639 delegates attended 187 formal courses at Beer South Africa’s Training Institute. In total, <strong>the</strong> institute<br />
trained 6,170 delegates over 11,500 training days, covering 380 workshops or courses. Technology upgrades during <strong>the</strong><br />
year amounting to US$700,000 (R4.2 million) will reinforce video conferencing and technical training workshops.<br />
The Training Institute has been appointed to <strong>the</strong> judging panel of <strong>the</strong> International Benchmark Forum, <strong>the</strong><br />
world’s foremost judge of world-class training practices.<br />
Beer South Africa has designed and implemented a competency acquisition process (CAP), in line with <strong>the</strong><br />
SA Quality Assurance Act, 1995 and Skills Development Bill, 1998. Australian accreditors, from <strong>the</strong> University of<br />
Technology in Sydney, rated 45 people to develop competency standards, 58 to develop workplace assessment<br />
documents, 373 as workplace assessors and 18 trainers as master trainers.<br />
Specialised training is a priority and Beer South Africa successfully established a Sales Academy at <strong>the</strong> Training<br />
Institute. Representatives now receive three weeks’ intensive training, preparing <strong>the</strong>m for challenges in <strong>the</strong><br />
marketplace and giving <strong>the</strong>m <strong>the</strong> skills to deliver world-class service.<br />
The company’s intranet – BEERNet – includes a comprehensive human resource development course catalogue,<br />
highlighting <strong>the</strong> 132 training programmes offered.<br />
In addition, a learning resource guide on <strong>the</strong> intranet<br />
contains over 800 items, ranging from internal and external<br />
courses, key magazines, journals, reports and books,<br />
websites, videos, seminars and conferences. These initiatives<br />
make self-development far more accessible to employees.<br />
SKILLS DEVELOPMENT<br />
PROGRAMMES ACROSS THE<br />
GROUP ENABLE EMPLOYEES<br />
TO IMPROVE THEIR CAREER<br />
OPPORTUNITIES.<br />
Beer South Africa participates in <strong>the</strong> annual American Society for<br />
Training and Development’s Benchmarking Forum survey. The forum is limited to some 50 international companies,<br />
whose training function meets its criteria for functional excellence. Beer South Africa’s figures and training spend of<br />
4.6 per cent of payroll compare very favourably with top international companies’ training statistics as reflected in <strong>the</strong><br />
survey findings.<br />
PAGE FIFTEEN<br />
CORPORATE CITIZENSHIP REVIEW
Building <strong>the</strong> Bonds<br />
(CONTINUED)<br />
Sou<strong>the</strong>rn Sun currently has 14 per cent of <strong>the</strong> hospitality industry’s payroll and does 25 per cent of <strong>the</strong><br />
industry’s training – well above <strong>the</strong> 15 per cent of <strong>the</strong> next best competitor. In <strong>the</strong> past year, <strong>the</strong> company achieved<br />
over 500 national qualifications for its staff, almost a quarter of all qualifications achieved in <strong>the</strong> industry. Over <strong>the</strong><br />
last three years, <strong>the</strong> company’s spend on training has ranged between 5.1 per cent and 6.8 per cent of its payroll.<br />
Importantly, in <strong>the</strong> South African environment, 83 per cent of its training budget was spent on people of colour, and<br />
44 per cent on females. Tsogo Sun has an equally impressive record. In its three operating casinos, an average of<br />
43 per cent of its current employees were previously unemployed or had never worked before. Training was intensive<br />
and constructive, with numerous training sites accommodating up to 600 people at any time. The total training time to<br />
start <strong>the</strong> commercial operations was over 15,000 working days.<br />
In addition, over <strong>the</strong> last six years, Sou<strong>the</strong>rn Sun has made available some US$2.3 million (R14 million) for<br />
housing and family education, extending <strong>the</strong> reach of <strong>the</strong> group’s employee benefits.<br />
Project Noah<br />
Project Noah, a trailblazing initiative launched by Beer South Africa and <strong>the</strong> Food and Allied Workers’ Union in 1997,<br />
continues to play a leading role in developing sustainable<br />
business alternatives for employees, whose jobs have<br />
been modified or who have been retrenched. Examples of<br />
businesses started under <strong>the</strong> Project Noah banner include<br />
panel beating, fast food take-away, micro loans, crate<br />
washing, printing and transport.<br />
SOUTHERN SUN EMPLOYEES RECEIVED NATIONAL QUALIFICATION<br />
CERTIFICATES IN APRIL <strong>1999</strong> FOR ACHIEVEMENT IN HOSPITALITY<br />
TRAINING PROGRAMMES.<br />
PRESIDENT THABO MBEKI OPENED THE GCUWA TRAINING CENTRE,<br />
ESTABLISHED BY PROJECT NOAH IN CONJUNCTION WITH THE PRESIDENTIAL<br />
PROJECT TEAM, THE DEPARTMENT OF LABOUR AND THE EASTERN CAPE<br />
DEVELOPMENT AGENCY IN THE EASTERN CAPE LAST YEAR.<br />
The Gcuwa Training Centre at Butterworth, Eastern Cape,<br />
was opened in 1998. By March <strong>1999</strong>, some 335 people had received hands-on training at this thriving centre. O<strong>the</strong>r<br />
significant initiatives included <strong>the</strong> launch of <strong>the</strong> Welkom-based (Free State) beer distributor – Kopanelo Transport<br />
Company – and <strong>the</strong> inception of <strong>the</strong> Isando-based (Gauteng) small business “incubator”.<br />
PAGE SIXTEEN
GROUP INITIATIVES<br />
In South Africa, all divisions focus on <strong>the</strong> advancement of black and female persons in managerial positions, and<br />
encourage dealings with black-owned businesses. With full management commitment, progress is measured across <strong>the</strong><br />
Group against stated qualitative and quantitative targets.<br />
During <strong>the</strong> 1998 financial year, <strong>the</strong> proportion of<br />
black executives in Beer South Africa rose to 22 per cent,<br />
and black senior managers to 35 per cent. The Equity III<br />
programme launched in <strong>the</strong> previous financial year made<br />
• DIVERSITY ▪ SAB COMPANIES UNDERSTAND AND RESPECT THE<br />
WIDE RANGE OF HUMAN DIVERSITY IN WHICH THEY OPERATE<br />
AND ENCOURAGE INCLUSIVENESS WITH REGARD TO HUMAN<br />
RESOURCE PRACTICES, IRRESPECTIVE OF NATIONALITY, RACE,<br />
GENDER AND PHYSICAL DISABILITIES.<br />
good progress in creating an environment in which<br />
employees learn to make <strong>the</strong> most of people’s diversity and, in so doing, compete more effectively.<br />
At ABI, progress was made in achieving equity targets. However, greater focus is needed in this area in <strong>the</strong> future<br />
and <strong>the</strong> business is currently reviewing its equity strategy.<br />
In Hungary, where fierce competition and a declining beer market resulted in some retrenchments, employees<br />
received life skills training and equitable retrenchment packages, while fur<strong>the</strong>r positions are created in o<strong>the</strong>r divisions,<br />
which minimises <strong>the</strong> total number of jobs lost.<br />
At Sou<strong>the</strong>rn Sun, people of colour account for 34 per cent of management, 70 per cent of supervisory staff,<br />
93 per cent of skilled staff and 100 per cent of general staff. In terms of new legislation in South Africa – <strong>the</strong> Employment<br />
Equity Act – Sou<strong>the</strong>rn Sun was <strong>the</strong> first company in<br />
any industry to lodge its employment equity plan<br />
with <strong>the</strong> Department of Labour on 31 March <strong>1999</strong>.<br />
BLACK EMPLOYEES –<br />
BEER SOUTH AFRICA<br />
(ACTUAL AND TARGETS)<br />
F98<br />
Percent<br />
40<br />
F99<br />
ACTUAL<br />
F99<br />
TARGET<br />
35<br />
30<br />
25<br />
20<br />
GEORGE N’GAN’GA, QUALITY CONTROL TECHNICIAN<br />
AT CASTLE BREWING IN KENYA.<br />
15<br />
10<br />
In 1998, Sou<strong>the</strong>rn Sun made a significant contribution to job creation, primarily<br />
5<br />
through <strong>the</strong> activities of Tsogo Sun, which was awarded three casino licences during <strong>the</strong><br />
0<br />
Executives<br />
Senior<br />
management<br />
year. As a stated policy, Tsogo Sun has allocated 30 per cent of all jobs created to <strong>the</strong><br />
unemployed, and reserved a minimum of 60 per cent for historically disadvantaged people.<br />
PAGE SEVENTEEN<br />
CORPORATE CITIZENSHIP REVIEW
Building <strong>the</strong> Bonds<br />
(CONTINUED)<br />
OCCUPATIONAL SAFETY<br />
Productivity is directly related to <strong>the</strong> health and safety and welfare of employees. SAB companies promote continual<br />
improvement in health and safety performance, involve employees and <strong>the</strong>ir representatives, and audit compliance<br />
with health and safety legislation and industry safety standards.<br />
Our Training Institute retained its five-star National Occupational Safety Association (NOSA) status, with a<br />
grading of 98.8 per cent, believed to be a record for an operation of this size. It achieved <strong>the</strong> five-star rating at its first<br />
attempt last year with a score of 90.5 per cent. The grading<br />
reflects an uncompromising attitude towards safety, good<br />
• HEALTH AND SAFETY ▪ SAB RECOGNISES THAT<br />
housekeeping and environmental issues.<br />
PRODUCTIVITY IS DIRECTLY RELATED TO THE HEALTH, SAFETY<br />
AND WELFARE OF ITS EMPLOYEES. SAB COMPANIES PROMOTE<br />
At March <strong>1999</strong>, Beer South Africa had five NOSCAR sites<br />
CONTINUAL IMPROVEMENT IN HEALTH AND SAFETY PERFORMANCE,<br />
(<strong>the</strong> highest award that can be achieved by a site under <strong>the</strong><br />
THROUGH THE INVOLVEMENT OF EMPLOYEES AND THE AUDITING<br />
NOSA safety, health and environment grading system), as<br />
OF COMPLIANCE WITH HEALTH AND SAFETY LEGISLATION AND<br />
well as 32 five-star graded sites and five four-star sites<br />
INDUSTRY SAFETY STANDARDS.<br />
compared with 19 and seven in 1998 respectively.<br />
During <strong>the</strong> year, Zambian Breweries secured <strong>the</strong> first NOSA rating in<br />
that country, following an internationally rated audit of <strong>the</strong> state of <strong>the</strong><br />
company’s safety, health and environmental protection.<br />
Appletiser is ISO 9002 accredited and its operations have a five-star rating<br />
from NOSA, reviewed annually and incorporating stringent preventative<br />
health and safety measures. A requirement of <strong>the</strong> NOSA rating is a<br />
disabling injury frequency rate of less than one per cent,<br />
which Appletiser<br />
has met each month since August 1998. The company<br />
was <strong>the</strong> recent recipient of <strong>the</strong> <strong>1999</strong> NOSA Most<br />
APPLETISER’S 5-STAR NOSA RATING.<br />
Improved Company award in <strong>the</strong> field of health, safety and<br />
environment, and its health and safety officer was nominated as <strong>the</strong> most improved safety<br />
practitioner of <strong>the</strong> year.<br />
During <strong>the</strong> year, Prospecton became <strong>the</strong> first Beer South Africa brewery to achieve ISO 9002 certification.<br />
This international conformance standard reviews <strong>the</strong> entire quality system, ensuring satisfactory products and<br />
services. The review was conducted by <strong>the</strong> South African Bureau of Standards (SABS), which noted at <strong>the</strong> time, that<br />
“Prospecton has joined an elite club. Beer South Africa wants to be <strong>the</strong> best and this award proves you understand<br />
quality, that you are a quality company.”<br />
PAGE EIGHTEEN
Healthcare facilities<br />
Occupational health and safety clinics are provided at all major sites for <strong>the</strong> primary and emergency care of staff.<br />
In addition to <strong>the</strong>se basic services, health education programmes covering life-threatening diseases are offered.<br />
In this regard, ABI have identified AIDS, TB and cancer as <strong>the</strong>ir major areas of concern.<br />
In Kenya, medical aid is not a state requirement for employers. Employees at Castle Brewing Kenya received<br />
a welcome benefit when <strong>the</strong> company instituted a self-funded medical aid with a corporate contribution of<br />
40,000 Kenyan shillings (US$733) per annum. This was <strong>the</strong> first scheme of its kind in Kenya. The company also<br />
has a first-aid centre on site, staffed by an occupational health nurse.<br />
SAB GROUP SPORTS AND RECREATION<br />
The SAB Group Soccer League in South Africa turned 21 in 1998, continuing its tradition of being run by employees<br />
for employees, building on a common passion for <strong>the</strong> game among various Group companies. The league is a strong<br />
unifying factor, and participants compete against colleagues across <strong>the</strong> country. More importantly, <strong>the</strong> league is an<br />
important development tool for referees, administrators and coaches. Some 20 referees, trained in <strong>the</strong> SAB league,<br />
now serve in <strong>the</strong> national premier soccer league and <strong>the</strong> National Soccer League (NSL) first division.<br />
Two national tournaments are <strong>the</strong> highlights of <strong>the</strong> fixtures calendar, and winners receive trophies and prizes<br />
totalling some US$8,500 (R50,000). In 1998, <strong>the</strong> budget for <strong>the</strong> soccer league was over US$172,000 (R1 million),<br />
covering administrative and training costs, travel allowances and soccer kits for all teams.<br />
Monthly and annual recognition of achievements and company-sponsored fun days such as indoor cricket and<br />
team-building exercises on <strong>the</strong> Bree River, keep Appletiser staff motivated and enthusiastic.<br />
Internal Communication<br />
Reports to employees, in line with world standards, are published by major subsidiaries and divisions. SAB employee<br />
publications won several major awards in <strong>the</strong> review period. Three publications<br />
received awards from <strong>the</strong> prestigious International Association of Business<br />
AS PART OF THEIR INTERNAL<br />
COMMUNICATIONS PROGRAMME,<br />
DREHER BREWERIES HAS<br />
INSTALLED EMPLOYEE<br />
COMMUNICATION BOXES<br />
THROUGHOUT THE SITE.<br />
Communicators, while <strong>the</strong> Beer South Africa’s annual report to employees was judged best employee report in <strong>the</strong><br />
national competition of <strong>the</strong> South African Institute of Chartered Accountants.<br />
Groupwide, most of our companies have internal communication media such as intranet systems and regular<br />
newsletters and magazines. These publications are used to communicate local events, operational data, strategic<br />
developments and notices to employees.<br />
In addition, some of our sites – such as Dreher Breweries – have suggestion boxes which enable employees to<br />
communicate ideas and complaints to management.<br />
PAGE NINETEEN<br />
CORPORATE CITIZENSHIP REVIEW
Building <strong>the</strong> Bonds<br />
(CONTINUED)<br />
Customers<br />
BUILDING RELATIONSHIPS<br />
SAB provides branded products and services of consistent and uncompromising quality and value, to meet <strong>the</strong> needs<br />
and standards of our consumers and industry customers worldwide.<br />
As an international brewer, SAB prizes its relationships with customers, knowing that <strong>the</strong> Company’s success is<br />
based on identifying and meeting <strong>the</strong>ir needs more efficiently than its competitors. Customer service is enhanced by<br />
infrastructural support in <strong>the</strong> form of merchandising and credit facilities, and alternative bulk distribution facilities.<br />
Across <strong>the</strong> Group, initiatives are in place for fur<strong>the</strong>r improvements in levels of customer service. In South Africa,<br />
<strong>the</strong> overall service rating in our beer operations has improved from 71.6 per cent to 74 per cent. Fifty-eight per cent<br />
of Beer South Africa’s 12,000 customers rated <strong>the</strong> division as <strong>the</strong>ir best supplier, up sharply from 51 per cent <strong>the</strong> previous<br />
year (<strong>the</strong> number of customers who rated SAB as <strong>the</strong>ir worst supplier rose slightly from 5 per cent to 6 per cent).<br />
In Zambia, Mosi Lager retained its status as <strong>the</strong> country’s preferred beer and <strong>the</strong> launch of <strong>the</strong> 340 ml cans has been<br />
well received, with demand exceeding expectations. To extend availability, Zambian Breweries created new distribution<br />
channels and opened a depot in Livingstone. In February <strong>1999</strong>, <strong>the</strong> company acquired Nor<strong>the</strong>rn Breweries plc, located<br />
in <strong>the</strong> Copperbelt city of Ndola. Being <strong>the</strong> only o<strong>the</strong>r brewery of significance in Zambia, this acquisition streng<strong>the</strong>ns<br />
<strong>the</strong> company’s ability to effect fur<strong>the</strong>r distribution synergies and to benefit from <strong>the</strong> eventual economic upturn.<br />
Nile Breweries completed an expansion programme during <strong>the</strong> year to increase capacity from 180,000 crates per<br />
annum to 500,000 crates or 720,000 hectolitres. The programme centred around increasing brewing, storage and<br />
fermenting capacity at a cost of over US$14 million (R82 million).<br />
In Poland, <strong>the</strong> Lech and Tyskie breweries were merged to form a national operation, Kompania Piwowarska,<br />
AS AN INTERNATIONAL BREWER, SAB<br />
PRIZES ITS RELATIONSHIPS WITH ALL<br />
OF ITS CUSTOMERS.<br />
THE CASTLE BREWERY IN KENYA<br />
MAINTAINS CLOSE RELATIONS<br />
WITH ITS DISTRIBUTORS.<br />
in which SAB International holds an effective 67 per cent. The new entity, with<br />
a unified management structure and integrated sales and distribution systems, is well<br />
placed to expand its reach more rapidly, provide quality customer service and<br />
maximise cost synergies. A sophisticated telecommunications call centre, Infoline, for<br />
customers and consumers was recently introduced and has been well utilised.<br />
PAGE TWENTY
Small-drop deliveries play an important role in <strong>the</strong> distribution cycle. A pilot project being undertaken by Beer<br />
South Africa is testing Hackney trucks for this purpose. These three-seater Mercedes-Benz diesel trucks can handle<br />
eight pallets (1,360 cases). As most small-drop customers only need between 30 to 40 cases, <strong>the</strong> Hackneys can make<br />
several deliveries per trip. The truck’s design makes loading and offloading more efficient and less time consuming.<br />
TRAINING<br />
Customer liaison<br />
In South Africa – where <strong>the</strong> informal market continues to grow – Beer South Africa sales representatives now have<br />
sophisticated hand-held computers, which provide important management information for owners of small outlets.<br />
Sou<strong>the</strong>rn Sun spent over US$170,000 (R1 million) on five<br />
different customer service programmes. In addition to ongoing guest<br />
satisfaction surveys, Sou<strong>the</strong>rn Sun has invested in a number of<br />
• INNOVATION ▪ SAB AIMS FOR CONTINUOUS<br />
research initiatives to establish satisfaction levels, market positioning<br />
IMPROVEMENT AT ALL LEVELS IN THE GROUP BY<br />
and usage and attitude studies. In an innovative step, Sou<strong>the</strong>rn Sun<br />
ENCOURAGING EMPLOYEES TO BE CREATIVE, INNOVATIVE<br />
put its commitment to service in <strong>the</strong> spotlight by placing cards in<br />
AND OPEN TO NEW IDEAS.<br />
each of 12,600 rooms advising guests that if <strong>the</strong>y were dissatisfied,<br />
<strong>the</strong>y could contact a Sou<strong>the</strong>rn Sun executive director immediately by<br />
telephone (directors rotate <strong>the</strong> duty). This ensures that guests have<br />
instant access to top management, while management is kept<br />
informed of any issues that need to be addressed at individual hotels.<br />
Sou<strong>the</strong>rn Sun’s attention to <strong>the</strong> quality of its hotels and services<br />
is reflected in a number of global awards received during <strong>the</strong> year.<br />
The Bass Hotels & Resorts Worldwide Quality Excellence Award,<br />
IN ITS COMMITMENT TO SERVICE EXCELLENCE,<br />
SOUTHERN SUN PROVIDES THEIR GUESTS<br />
WITH TELEPHONE ACCESS TO TOP<br />
EXECUTIVE MANAGEMENT.<br />
BEER SOUTH AFRICA IMPLEMENTED THE USE OF<br />
HAND-HELD COMPUTERS THAT ENABLE DRIVERS<br />
TO INVOICE CUSTOMERS ON SITE.<br />
which evaluates all aspects of operations, premises and<br />
customer service, was given to Holiday Inn Johannesburg<br />
International Airport, Holiday Inn Garden Court Wilderness and Holiday Inn Garden Court Sandton City. The airport<br />
hotel also received a Modernisation Award following its US$4.3 million (R25 million) upgrade. Sou<strong>the</strong>rn Sun received<br />
an award for outstanding service from <strong>the</strong> Association of South African Travel Agents for <strong>the</strong> ninth consecutive year.<br />
PAGE TWENTY-ONE<br />
CORPORATE CITIZENSHIP REVIEW
Building <strong>the</strong> Bonds<br />
(CONTINUED)<br />
Consumers<br />
SAB is committed to providing products of uncompromising quality to meet <strong>the</strong> needs of our brand consumers worldwide.<br />
At <strong>the</strong> same time, <strong>the</strong> Company believes its products should be advertised and promoted in an honest and<br />
ethical manner, that respects <strong>the</strong> values of our consumers’<br />
societies.<br />
• VALUE, PRICE AND QUALITY ▪ SAB PROVIDES BRANDS<br />
In our beer operations in South Africa, trade quality<br />
AND SERVICES OF CONSISTENT AND UNCOMPROMISING QUALITY AND<br />
assessments are done on a regular monthly basis.<br />
VALUE, TO MEET THE NEEDS AND STANDARDS OF OUR CONSUMERS<br />
AND INDUSTRY CUSTOMERS WORLDWIDE.<br />
The assessment looks at <strong>the</strong> beer’s outer packaging<br />
(<strong>the</strong> bottles, trays and multipacks), <strong>the</strong> container (<strong>the</strong> volume<br />
to which it has been filled, <strong>the</strong> opening, labels and appearance), <strong>the</strong> appearance of <strong>the</strong> beer itself (colour, foam clarity,<br />
etc.) and its drinkability (taste, smell and carbonation). Each of <strong>the</strong>se is weighted according to importance; drinkability<br />
40 per cent, product appearance 30 per cent, container 20 per cent, and outer packaging 10 per cent.<br />
The measured scores topped Beer South Africa’s target of 70 per cent every month against every test. Product<br />
appearance scored above 95 per cent every month, containers were 90 per cent or more in all but two months, and<br />
drinkability consistently scored around 90 per cent. The overall consumer rating was slightly more than 90 per cent.<br />
VALUE FOR MONEY<br />
Innovation<br />
In line with top-end evolving consumer needs for healthy moderation,<br />
Dakota Ice Beer was launched in October 1998. This is <strong>the</strong> first ice<br />
FROM END 2000 WHEN<br />
RENOVATIONS HAVE<br />
BEEN COMPLETED,<br />
VISITORS TO GAUTENG MAY ENJOY THE CONVENIENCE OF A LUXURY<br />
SOUTHERN SUN HOTEL AT THE JOHANNESBURG INTERNATIONAL AIRPORT.<br />
beer<br />
in South Africa, using <strong>the</strong> ice filtration process to produce a smoo<strong>the</strong>r, easy-drinking alternative for consumers. The<br />
brand’s alcohol content of just 2.8 per cent makes it ideal when a full-strength beer may not be <strong>the</strong> beer of choice.<br />
Launched with a major supporting promotional and advertising campaign, <strong>the</strong> brand has received a very positive<br />
PAGE TWENTY-TWO
esponse from <strong>the</strong> market.<br />
Beer South Africa launched a small-scale development brewery, <strong>the</strong> US$2.7 million (R16 million) Fransen Street<br />
Brewery, dedicated to developing and testing potential new products and brewing processes. Three trial beers – <strong>the</strong><br />
alcoholic Ginger Beer, Winter Ale and Wheat Beer – were launched during August 1998 into 28 outlets in <strong>the</strong> regions of<br />
Isando and Chamdor. Seasonally, <strong>the</strong> Winter Ale was replaced with an India Pale Ale in November. The objectives of<br />
<strong>the</strong> brewery were to broaden <strong>the</strong> beer drinking experience for consumers, to educate and build up a stronger beer<br />
culture and to explore <strong>the</strong> potential for new, alternate beers produced by Beer South Africa.<br />
The overall consumer response to <strong>the</strong> concept was extremely positive, as it was seen to offer beer drinkers a greater<br />
choice of beers. The majority of consumers reported that <strong>the</strong> beers were “good value for money”. However, <strong>the</strong> test<br />
market highlighted <strong>the</strong> fact that managing small-scale brewing and distribution within <strong>the</strong> current infrastructure takes a<br />
lot of resource away from o<strong>the</strong>r areas of focus for <strong>the</strong> business. Slow sales, logistics and operational issues have led to<br />
<strong>the</strong> decision to review <strong>the</strong> manner in which Beer South Africa markets Fransen Street Brewery. Taps in <strong>the</strong> participating<br />
outlets will be taken out in consultation with <strong>the</strong> outlets, with immediate effect, leaving Fransen Street Brewery in full<br />
operation for research and new product development, as well as forming <strong>the</strong> nucleus for brewery tours at Chamdor.<br />
At Kompania Piwowarska in Poland, a two-year project, was recently completed to change <strong>the</strong> packaging and <strong>the</strong><br />
crates for <strong>the</strong> breweries.<br />
Both <strong>the</strong> new bottles and <strong>the</strong> new crates used for <strong>the</strong> product range, including Lech, Tyskie and “10,5”<br />
are fully returnable. The crates are durable and resistant to extreme wea<strong>the</strong>r conditions such as temperature<br />
and humidity, as well as damage incurred from everyday use. During <strong>the</strong> selection, development and<br />
manufacture of <strong>the</strong> new crates, extensive quality control measures were introduced.<br />
The new crates were supplied by two Polish companies and carry a ten-year guarantee. The size of<br />
<strong>the</strong> new crate offers a fur<strong>the</strong>r advantage, which allows for 50 instead of 45 crates to be loaded per pallet.<br />
BEER SOUTH<br />
AFRICA’S FRANSEN<br />
STREET BREWERY<br />
DEVELOPS AND TESTS<br />
NEW PRODUCTS<br />
AND BREWING<br />
PROCESSES.<br />
NEW CRATES<br />
AND BOTTLES WERE SUCCESSFULLY<br />
INTRODUCED BY KOMPANIA PIWOWARSKA IN POLAND.<br />
This has resulted in increasing distribution effectiveness by 10 per cent.<br />
The beer bottle was changed from <strong>the</strong> old “Euro” style to a slim, modern bottle with a long neck and a larger area<br />
for labels. The bottle weighs 10 per cent less than before and is 20 per cent more resistant to internal pressure, thus<br />
making it safer. Record sales and significant increase in market share have proved <strong>the</strong> new bottle and labels to be well<br />
accepted by consumers.<br />
PAGE TWENTY-THREE<br />
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Building <strong>the</strong> Bonds<br />
(CONTINUED)<br />
QUALITY ASSURANCE<br />
During <strong>the</strong> review period, Beer South Africa spent over US$950,000 (R5.6 million) on brewing research and<br />
development. The focal areas were flavour stability, fermentation, malt quality and new product development.<br />
The division’s scientists have developed novel technology<br />
to improve <strong>the</strong> quality of beer fur<strong>the</strong>r, particularly in<br />
• PRODUCT SAFETY ▪ SAB IS COMMITTED TO PROVIDING<br />
terms of flavour stability. Research has been undertaken<br />
PRODUCTS WHICH ARE SAFE FOR THEIR INTENDED USE.<br />
in Beer South Africa’s laboratories to measure <strong>the</strong> vitality<br />
of yeast, and papers on <strong>the</strong> subject have been delivered at major international brewing conventions.<br />
A constant focus on brewing standards and consistent production has resulted in Beer South Africa’s products<br />
winning many international accolades, including <strong>the</strong><br />
• COMPETITION ▪ SAB BELIEVES IN FREE MARKET<br />
Grand Champion award for <strong>the</strong> second time at <strong>the</strong><br />
COMPETITION AND GROUP EMPLOYEES MAY NOT COMMENT<br />
Australian International Beer Tasting Competition, and<br />
UNFAVOURABLY ON THE PRODUCTS, MANAGEMENT OR OPERATIONS<br />
gold medals at <strong>the</strong> prestigious Burton-on-Trent Beer<br />
OF COMPETITORS. GROUP COMPANIES WILL NOT SEEK TO PREVENT<br />
OTHERS FROM COMPETING FREELY WITH THEM, WITHIN THE<br />
Tasting Competition in <strong>the</strong> United Kingdom. Castle Lager<br />
FRAMEWORK OF APPLICABLE COMPETITION LAWS.<br />
is <strong>the</strong> 13th biggest-selling beer brand in <strong>the</strong> world with over<br />
15 million hectolitres sold last year.<br />
RANGE<br />
Beer South Africa’s brands continue to gain market share. In both <strong>the</strong> off- and<br />
on-premise markets, Beer South Africa has six brands in <strong>the</strong> top-selling<br />
eight alcohol products.<br />
SKILLED TECHNICIANS IN MODERN LABORATORIES<br />
ENSURE QUALITY CONTROL OF OUR PRODUCTS.<br />
THREE OF DREHER<br />
BREWERY’S PRODUCTS<br />
WON GOLD AND SILVER<br />
MEDALS AT THE MONDE<br />
SELECTION.<br />
In <strong>the</strong> highly competitive UK market, volume targets for Castle for <strong>the</strong> year were exceeded, capitalising on major<br />
sporting events including <strong>the</strong> ’99 Cricket World Cup.<br />
During <strong>the</strong> year, SAB successfully entered <strong>the</strong> Kenyan market, with a greenfield brewery constructed at Thika.<br />
Brands such as Castle Lager, Ranger, Hansa Pilsener and Castle Milk Stout were well accepted.<br />
Appletiser is a unique product. It was developed in South Africa in <strong>the</strong> 1960s as a constructive way to use apples<br />
considered unsuitable for “<strong>the</strong> table” market, but o<strong>the</strong>rwise perfectly good. The product was such a success that, within<br />
PAGE TWENTY-FOUR
two years, it was being widely exported and subsequently produced in <strong>the</strong> UK. Using apple juice as a base, <strong>the</strong><br />
company went on to develop o<strong>the</strong>r juices, launching Apple Mist in 1972, LiquiFruit in 1975, Grapetiser in 1981 and <strong>the</strong><br />
hugely popular Just Juice in 1988. The importance of <strong>the</strong> Appletiser enterprise cannot be overestimated, as it provides<br />
local apple growers with a firm market in good years and bad, and eliminates much of <strong>the</strong> danger of over-production.<br />
Today, some 120,000 tons of apples a year are used in <strong>the</strong> South African pure fruit juice industry.<br />
During <strong>the</strong> year, Sou<strong>the</strong>rn Sun introduced “Stayforless Stan” price-break specials. These highly competitive<br />
packages are aimed at cash-strapped South Africans, and cover <strong>the</strong> spectrum of <strong>the</strong> Group’s portfolio of hotels.<br />
The packages are enhanced with special airfare and car hire options from all major centres. In many instances,<br />
children under 12 years fly, eat and stay free.<br />
Suppliers<br />
BUILDING CAPACITY<br />
As a major player in many communities around <strong>the</strong> world, SAB is closely involved in creating jobs through<br />
establishing new and sustainable businesses.<br />
Beer South Africa’s formal commercial equity<br />
programmes place an ever-increasing proportion of<br />
company business with organisations of all sizes, owned<br />
• SUPPLIES AND SERVICES ▪ SAB ALWAYS ENDEAVOURS TO<br />
MEET ITS LEGAL AND CONTRACTUAL OBLIGATIONS TO SUPPLIERS<br />
INCLUDING THE TIMEOUS SETTLEMENT OF ACCOUNTS. WE SEEK<br />
TO WORK TOGETHER TO ACHIEVE THE HIGHEST STANDARDS IN<br />
MATERIALS AND SERVICES SUPPLIED.<br />
OUTSOURCING<br />
TO CONTRACT<br />
WORKERS<br />
SUSTAINS<br />
EMPLOYMENT<br />
RANGING FROM<br />
OWNER-DRIVERS<br />
TO SEASONAL<br />
FRUIT<br />
PICKERS.<br />
and controlled by people from historically disadvantaged<br />
backgrounds. The Group’s policy is generating real empowerment through wealth creation.<br />
SAB is committed to fair terms of trade with all suppliers, including adhering strictly to contracted payment<br />
terms and always considering <strong>the</strong> well-being of our smaller suppliers. At 31 March <strong>1999</strong>, <strong>the</strong> amount owed to trade<br />
creditors was equivalent to 57 days of purchases from suppliers.<br />
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Building <strong>the</strong> Bonds<br />
(CONTINUED)<br />
COMMERCIAL EQUITY<br />
Beer South Africa now has over 2,200 active commercial equity suppliers, worth over US$55 million (R323 million).<br />
Commercial equity suppliers account for 13 per cent of <strong>the</strong> total number, providing 10 per cent of total supplier costs.<br />
Beer South Africa’s tender for its travel business – which<br />
stipulated that <strong>the</strong> company be at least 50 per cent black<br />
• DIVERSITY ▪ SAB ENCOURAGES DIVERSITY WITHIN ALL<br />
THE GROUP’S COMMERCIAL ASSOCIATIONS, PARTICULARLY THE<br />
managed and owned – was won by Seekers-Lesedi Travel.<br />
INVOLVEMENT OF THOSE PREVIOUSLY DISADVANTAGED,<br />
Managing director, David Malakalaka, has a solid background<br />
MINORITIES AND LOCAL BUSINESSES AROUND THE WORLD.<br />
in travel and his partnership with one of <strong>the</strong> leading South<br />
African travel agencies is off to a good start. Seekers-Lesedi operates in-house from Beer South Africa’s head office,<br />
and employs seven consultants.<br />
Thuthuka Packaging is an example of <strong>the</strong> benefits of combining skills and making commercial equity a lucrative<br />
reality. With active support from Beer South Africa, this packaging company has successfully tendered for <strong>the</strong> contract<br />
to print some one billion labels for <strong>the</strong> company during <strong>the</strong> current year, meeting <strong>the</strong> high-quality workmanship<br />
demanded by <strong>the</strong> division. This initial success has led to contracts from o<strong>the</strong>r SAB African operations, including those<br />
in Tanzania, Mozambique and Zambia.<br />
Beer South Africa has conducted extensive trials in <strong>the</strong> Caledon region to increase <strong>the</strong> variety of barley crops<br />
and supply base, and reduce dependence on imports. Initial trial farming has led to established commercial farming<br />
activities for tribal farmers in <strong>the</strong> region, generating much-needed cash flow and, more importantly, jobs in a poor<br />
area. The value of farm produce from <strong>the</strong>se lands exceeded US$370,000 (R2.2 million) in <strong>the</strong> review period.<br />
The farmers receive ongoing technical and training support from extension officers<br />
to ensure <strong>the</strong> sustainability of <strong>the</strong> project.<br />
SEEKERS-LESEDI TRAVEL WON THE<br />
COMMERCIAL EQUITY BARLEY FARMING.<br />
TENDER FOR BEER SOUTH AFRICA’S<br />
TRAVEL BUSINESS.<br />
In Poland, annual supplier agreements contribute to keeping quality standards in place and controlling costs.<br />
Local sources are given preference, providing <strong>the</strong>y meet quality levels. The breweries have an active policy of adding<br />
value to supplier relationships by transferring skills and knowledge, and involving suppliers in new product design.<br />
The yeast beneficiation project in South Africa is based on recovering excess yeast formed during <strong>the</strong> brew<br />
fermentation process, drying it and exporting <strong>the</strong> powder extract to <strong>the</strong> international market. Previously, excess yeast<br />
PAGE TWENTY-SIX
was dumped as waste or inefficiently dried and sold. After Beer South Africa conducted feasibility tests, <strong>the</strong> process<br />
was outsourced. Joint ventures were established with <strong>the</strong> necessary contacts and expertise for exporting end products,<br />
generating valuable foreign exchange for South Africa. Similar joint ventures were established in <strong>the</strong> spent grains<br />
beneficiation project, and results to date are most encouraging.<br />
ABI now has over 100 commercial equity suppliers, managing contracts worth over US$500,000 (R3 million)<br />
per annum. Appletiser’s two major commercial equity suppliers provide company transport for employees and<br />
courier services relating to stores and purchasing, at a total cost of US$200,000 (R1.2 million) each year.<br />
OUTSOURCING<br />
Beer South Africa has a strategic policy of outsourcing services such as distribution. Its pioneering owner-driver<br />
programme increased to 215 vehicles or 58 per cent of beer delivered during <strong>the</strong> year. Outsourcing to former<br />
employees is a key component of sustainable wealth creation, given its important multiplier effect.<br />
Sou<strong>the</strong>rn Sun has 235 outsourcing projects, as well as 29 insourced private companies. Sou<strong>the</strong>rn Sun is<br />
actively involved in building capacity with its suppliers, raising standards to <strong>the</strong> required level and sharing<br />
technical training on specific issues, such as Year 2000 compliance. It also uses organisations for <strong>the</strong> disabled as<br />
suppliers where possible, as reflected by awarding <strong>the</strong> contract for certain guest amenities to a paraplegic<br />
community in Soweto. In recent years, a number of successful joint ventures were formed with suppliers, in some<br />
cases leading to <strong>the</strong> establishment of a permanent new company. At 31 December 1998, Sou<strong>the</strong>rn Sun had<br />
outsourced over 2,500 jobs.<br />
In Kenya, <strong>the</strong> core workforce numbers around 200, as many activities are outsourced. These range from<br />
cleaning and catering to distribution, and provide approximately 500 additional permanent jobs. Castle Brewing<br />
OUTSOURCING<br />
IN OUR<br />
BROADER<br />
AFRICAN<br />
OPERATIONS<br />
INCLUDES<br />
PRODUCT<br />
DISTRIBUTION<br />
AND CATERING.<br />
Kenya sources locally wherever possible, including labels, crowns and o<strong>the</strong>r raw materials. In many instances,<br />
this requires working closely with suppliers to achieve required specifications and quality.<br />
Nile Breweries, Uganda, outsources distribution, using its distributors as sales people in a market where<br />
informal outlets account for 85 per cent of <strong>the</strong> market. Nile assists its distributors in upgrading fleet operations,<br />
increasing storage capacity and certain business functions.<br />
PAGE TWENTY-SEVEN<br />
CORPORATE CITIZENSHIP REVIEW
Building<br />
<strong>the</strong> Bridges...<br />
• C OMMUNITIES<br />
• E NVIRONMENT:<br />
PRESENT AND FUTURE GENERATIONS<br />
Communities<br />
The broader community affords SAB its licence to trade. Through relationships based on trust and mutual<br />
advantage, <strong>the</strong> Group conducts a range of active social investment partnerships, which include non-governmental<br />
organisations, state departments and community groups capable of<br />
sustainable development. Through individual project evaluations,<br />
far greater emphasis is now being placed on <strong>the</strong> impact of our<br />
social investment programmes, which amounted to US$13 million<br />
(R77 million) during <strong>the</strong> review period. The effectiveness of<br />
• CONTRIBUTIONS ▪ SAB SEEKS TO BE ACTIVELY<br />
INVOLVED IN PARTNERSHIPS, WHICH BRING<br />
MEASURABLE BENEFITS TO PEOPLE IN COMMUNITIES<br />
WHERE WE OPERATE, WHILE ALSO HELPING US<br />
TO ACHIEVE OUR LONG-TERM BUSINESS GOALS.<br />
IN PARTICULAR, SAB COMPANIES WILL SUPPORT<br />
THE DEVELOPMENT AND PROTECTION OF CIVIL<br />
SOCIETIES AND ORGANISATIONS, WHICH PROMOTE<br />
ENVIRONMENTAL AWARENESS AND PROTECTION.<br />
SAB’s social investment spend in South Africa is regularly confirmed by its<br />
ranking among <strong>the</strong> top three caring companies as monitored by independent market surveys.<br />
As a major role player in its communities, <strong>the</strong> Company supports a broad range of development activities in <strong>the</strong><br />
fields of education, health, welfare, arts and culture and environmental conservation. In addition, SAB is closely involved<br />
in creating jobs through its support for <strong>the</strong> establishment and maintenance of small, medium and micro enterprises.<br />
PAGE TWENTY-EIGHT
KICK START<br />
The Kick Start programme, which encourages <strong>the</strong> spirit of entrepreneurship among hundreds of youths from<br />
disadvantaged communities, has spent US$1.7 million (R10 million) since its inception in 1996 in providing capital for<br />
young black South Africans to start <strong>the</strong>ir own businesses. Kick Start has also established strategic alliances with local<br />
universities, technical colleges, schools and o<strong>the</strong>r institutions to enhance <strong>the</strong> educational and developmental value of<br />
<strong>the</strong> initiative.<br />
TOWNSHIP AIDS PROJECT (TAP)<br />
For <strong>the</strong> past two years, SAB has supported TAP’S HIV/AIDS awareness and education programmes that target schools<br />
in and around Soweto. TAP also provides counselling for diagnosed people and <strong>the</strong>ir families. In <strong>1999</strong>, <strong>the</strong> project will<br />
introduce a schools competition to increase awareness of <strong>the</strong> disease among primary and secondary learners, and to<br />
generate income for its self-sustenance programme.<br />
ALEXANDRA COMMUNITY POLICING FORUM<br />
SAB’s commitment to eradicating crime in South Africa was reflected during <strong>the</strong> year when <strong>the</strong> Group donated a fifth<br />
vehicle to <strong>the</strong> Alexandra Crime Prevention Unit. SAB will also modify and upgrade <strong>the</strong> police station’s switchboard and<br />
send 20 South African<br />
Police Services (SAPS)<br />
personnel for<br />
advanced driver<br />
training.<br />
SAB’S SOCIAL INVESTMENT<br />
PROGRAMMES PROVIDE RESOURCES<br />
TO SUPPORT VARIOUS COMMUNITY<br />
PROJECTS RANGING FROM CRIME<br />
PREVENTION TO HEALTH<br />
EDUCATION AND ENTREPRENEURIAL<br />
TRAINING.<br />
WOMEN IN RURAL AREAS (WIRA)<br />
Women in rural areas are a severely disenfranchised group in South Africa. The WIRA programme, launched in 1996,<br />
has contributed significantly to turning impoverished villages into developing socio-economic entities. Working with<br />
provincial gender commissions, and <strong>the</strong> Centre for Cognitive Development at Vista University, Beer South Africa has<br />
PAGE TWENTY-NINE<br />
CORPORATE CITIZENSHIP REVIEW
Building <strong>the</strong> Bridges<br />
(CONTINUED)<br />
helped over 1,200 women to complete programmes involving personal empowerment and <strong>the</strong> skills needed to develop<br />
income-generating projects. As many of <strong>the</strong>se women are breadwinners, WIRA has improved <strong>the</strong> quality of life of<br />
some 4,500 people.<br />
WIRA projects include businesses such as bakeries, poultry farming, brickmaking and <strong>the</strong> manufacture of<br />
embroidered linen and mohair jerseys.<br />
• CONSULTATION ▪ SAB SEEKS TO ENHANCE ITS REPUTATION BY<br />
CLEAN AND GREEN<br />
This successful partnership between Beer South Africa and <strong>the</strong><br />
Department of Public Works is inculcating an environmental<br />
ethic in communities and assisting local authorities to<br />
BEING A GOOD NEIGHBOUR IN LOCAL COMMUNITIES. WE WILL<br />
REGULARLY CONSULT PEOPLE AFFECTED BY OUR OPERATIONS, BOTH<br />
FORMALLY AND INFORMALLY, ESPECIALLY ON SOCIAL ISSUES AND<br />
ENVIRONMENTAL IMPACTS, AND GIVE WEIGHT TO THEIR VIEWS.<br />
implement and improve waste management systems. To date, Clean and Green has created over 600 jobs.<br />
Over 140,000 households in 50 communities, including formal townships, informal settlements and rural areas<br />
have benefited from a cleaner, healthier environment.<br />
OTHER COMPANY INITIATIVES<br />
ABI commits 1.5 per cent of after-tax profits to community support,<br />
an amount of over US$340,000 (R2 million) was invested in 1998.<br />
Focal areas include youth, rural development, arts and culture, health<br />
and welfare and environment. The company’s founding sponsorship<br />
of <strong>the</strong> United Schools Basketball League has encouraged much<br />
greater support for this fledgling sport in South Africa, enabling<br />
<strong>the</strong> construction of large basketball centres in predominantly<br />
APPLETISER’S DAY CARE CENTRE FOR CHILDREN.<br />
disadvantaged areas. Starting with just one school and one centre in 1995, <strong>the</strong> programme has grown significantly to over<br />
190 schools and 40 centres. ABI also supports national projects such as AIDS awareness and Business Against Crime.<br />
During <strong>the</strong> year, ABI and <strong>the</strong> Coca-Cola Company donated US$172,000 (R1 million) to <strong>the</strong> National Zoological<br />
Gardens to upgrade Pretoria Zoo’s recreational facilities in its centenary year. The zoo is an educational and leisure<br />
destination, helping children and <strong>the</strong> broader public to discover <strong>the</strong> rewards of interacting with wild animals.<br />
PAGE THIRTY
Appletiser has run <strong>the</strong> Sunnyside Dagsorg (day care) centre at its fruit farms in Grabouw, Western Cape since<br />
1983. The centre enables families to earn dual incomes while knowing <strong>the</strong>ir children receive care. The curriculum is<br />
geared for school readiness, from numeracy to gross and fine motor development, language development and many<br />
o<strong>the</strong>r life skills. The centre also offers after-care facilities for school-going children. Since inception, some 640 children<br />
have benefited from <strong>the</strong> Sunnyside centre. The company also sponsors three local schools, supporting <strong>the</strong> growth of<br />
education in <strong>the</strong> region.<br />
Sou<strong>the</strong>rn Sun’s social focus includes <strong>the</strong> development of its own people, housing for staff, sports development,<br />
support for <strong>the</strong> country’s hotel schools and <strong>the</strong> Reach for a Dream child welfare project.<br />
An important criterion in <strong>the</strong> award of South African casino licences was community development. Tsogo Sun’s<br />
commitment in this respect underpinned its success in winning three licences in two provinces to date. Penryn<br />
School, a rural school in Mpumalanga that fills an extraordinary need in <strong>the</strong> region, will receive US$172,000<br />
(R1 million) from <strong>the</strong> company for development.<br />
In Kenya, <strong>the</strong> construction of <strong>the</strong> greenfield brewery at Thika was designed to maximise <strong>the</strong> benefit to<br />
<strong>the</strong> local community, including underground telephone ducting, an access road, an effluent pipeline and <strong>the</strong><br />
rehabilitation of existing effluent treatment works. Total capital expenditure on <strong>the</strong>se services was US$1,9 million<br />
(R11 million).<br />
Dreher Breweries supports <strong>the</strong> Junior Chamber Hungary’s “Outstanding Young Person” award in <strong>the</strong><br />
environmental category. The programme honours 10 young individuals between <strong>the</strong> ages of 18 to 40 who managed,<br />
created or generated an outstanding achievement in <strong>the</strong> field of environment protection. This programme is playing<br />
a vital role in increasing public awareness for environmental values.<br />
NILE BREWERY HAS SUPPORTED<br />
THE JINJA COMMUNITY SPORTS CENTRE.<br />
As part of its corporate social investment<br />
programme, Nile Breweries has spent<br />
US$50,000 (R300,000) on refurbishing <strong>the</strong> Jinja community sports centre, which had become dilapidated<br />
after years of neglect. The centre now also boasts a public library, and is run by Nile staff for <strong>the</strong> benefit<br />
of <strong>the</strong> community.<br />
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Building <strong>the</strong> Bridges<br />
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CAUSE-RELATED MARKETING<br />
In Uganda, Nile Breweries continued to sponsor soccer development as part of its five-year commitment worth<br />
NUsh100 million (US$72,000), initiated in 1997 as <strong>the</strong> country’s first soccer sponsorship. Since <strong>the</strong>n, o<strong>the</strong>r major<br />
sponsors have joined in, doubling <strong>the</strong> commitment.<br />
The SAB Centenary Centre in South Africa – an unusual and informative venue for various stakeholder<br />
functions and a showcase for beer and SAB – attracted 22,400 visitors during <strong>the</strong> year. These were down from <strong>the</strong><br />
previous year’s figures and <strong>the</strong> Centre is now being extensively re-marketed, and is starting to be used as a <strong>the</strong>med<br />
convention centre.<br />
Stakeholder entertainment in <strong>the</strong> Western Cape is enhanced annually by Appletiser’s continued support<br />
for <strong>the</strong> Kirstenbosch Summer Sunset Concerts, a relaxing outdoor affair where members of <strong>the</strong> public come<br />
and enjoy a rich variety of music, including<br />
performances by <strong>the</strong> Cape Town Philharmonic<br />
Orchestra. Due to <strong>the</strong> substantial publicity, which<br />
Kirstenbosch Botanical Gardens and <strong>the</strong> concerts<br />
have received, Appletiser has renewed <strong>the</strong>ir<br />
sponsorship commitment for a fur<strong>the</strong>r three years.<br />
• SOCIAL ASPECTS OF PRODUCTS AND SERVICES ▪ SAB<br />
ACKNOWLEDGES THAT ALCOHOL PRODUCTS AND GAMING SERVICES<br />
CAN BE ISSUES OF CONCERN FOR SOME PEOPLE IN COMMUNITIES<br />
AROUND THE WORLD. WE ENGAGE THESE CONCERNS BY EDUCATING<br />
CONSUMERS AND OTHERWISE SEEKING TO AVOID THE MISUSE OF<br />
OUR PRODUCTS AND SERVICES.<br />
NILE BREWERY<br />
CONTINUES TO<br />
SPONSOR SOCCER<br />
DEVELOPMENT<br />
IN UGANDA.<br />
KIRSTENBOSCH<br />
SUMMER SUNSET<br />
CONCERTS<br />
SUPPORTED BY<br />
APPLETISER.<br />
RESPONSIBLE GAMING<br />
Tsogo Sun has implemented stringent controls to ensure that casino facilities are not abused by under-age participants<br />
or those few patrons who have an excessive propensity to gamble. These include strict regulation of access to underage<br />
people, imposing a casino entry charge, strict credit control procedures, training casino staff to identify and assist<br />
PAGE THIRTY-TWO
patrons with problem-gambling tendencies, appropriate signage, professional assistance and co-operation with industry<br />
and regulatory bodies dealing with <strong>the</strong> phenomenon. Tsogo Sun also supports research and care programmes<br />
conducted by <strong>the</strong> National Gambling Board.<br />
RESPONSIBLE USE OF ALCOHOL<br />
As a socially-responsible corporate citizen, SAB places heavy emphasis on <strong>the</strong> sensible use of alcohol beverages<br />
by consumers. It is a goal supported by responsible advertising, marketing and promotion, close co-operation with <strong>the</strong><br />
public health community, ongoing educational<br />
campaigns and research, and <strong>the</strong> promotion of a sound<br />
alcohol policy for SAB employees. Beer South Africa is a<br />
founder member and major sponsor of <strong>the</strong> Industry<br />
• ADVERTISING AND PROMOTIONS ▪ SAB ADVERTISES AND<br />
PROMOTES ITS PRODUCTS IN AN HONEST AND ETHICAL MANNER,<br />
WHICH RESPECTS THE VALUES OF OUR CONSUMERS’ SOCIETIES.<br />
Association for Responsible Alcohol Use (ARA).<br />
During 1998, Beer South Africa conducted an extensive drink/drive campaign, representing an investment of<br />
US$700,000 (R4.2 million), which included repeated use of <strong>the</strong> government’s Arrive Alive campaign logo. The division<br />
also donated over US$172,000 (R1 million) to<br />
<strong>the</strong> campaign to fund <strong>the</strong> cost of<br />
communicating <strong>the</strong> issue in all nine provinces<br />
in South Africa. Statistics for <strong>the</strong> 1998 holiday<br />
season (December) show that <strong>the</strong> number of<br />
road deaths declined by 10.9 per cent.<br />
In Poland, Kompania Piwowarska and Heineken have joined forces<br />
to promote a lobby group for responsible use of alcohol. They have drawn<br />
up a voluntary code of conduct for marketing beer, and each partner has<br />
contributed US$500,000 (R2.9 million) to <strong>the</strong> programme.<br />
PAGE THIRTY-THREE<br />
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Building <strong>the</strong> Bridges<br />
(CONTINUED)<br />
Present and Future Society –<br />
Health, Safety and Environment<br />
Beer South Africa is integrating an ISO 14001 environmental management system into its operations. An environmental<br />
policy has been approved, and ISO 14001 certification at all breweries is targeted for mid 2000.<br />
Water management is a key area within Sou<strong>the</strong>rn Africa.<br />
Current use is among <strong>the</strong> lowest in <strong>the</strong> brewing industry<br />
worldwide. Continual improvement towards more effective<br />
management will be achieved through implementing<br />
recommendations from performance and benchmarking<br />
studies. Targets for water use in Beer South Africa by FY2000<br />
are between 4.2 and 4.9 hectolitres per hectolitre of packaged<br />
beer (currently between 4.6hl and 5.7hl per hectolitre of<br />
• SUSTAINABLE DEVELOPMENT ▪ SAB SUPPORTS THE GOAL<br />
OF SUSTAINABLE DEVELOPMENT – TO ENSURE OUR ACTIONS MEET<br />
THE NEEDS OF THE PRESENT, WHILE MINIMISING THE COST TO<br />
FUTURE GENERATIONS. SAB COMPANIES WILL SEEK TO CONDUCT<br />
THEIR ACTIVITIES WITH COMPLETE COMMITMENT TO<br />
INTERNATIONAL BEST ENVIRONMENTAL PRACTICE, ALWAYS<br />
CONFORMING TO APPLICABLE JURISDICTIONAL REGULATION AND<br />
SETTING TARGETS FOR IMPROVEMENTS.<br />
packaged beer).<br />
Electricity optimisation projects are run at most SAB<br />
breweries, with some<br />
achieving consumption<br />
performance of 9.6 kWh/hl,<br />
which is nearing <strong>the</strong><br />
international best practice<br />
• MATERIAL AND ENERGY USE ▪ SAB COMPANIES WILL<br />
CONTINUOUSLY MONITOR AND SEEK TO MINIMISE THE<br />
ENVIRONMENTAL IMPACT OF THE MOVEMENT AND USE OF<br />
MATERIALS, ENERGY, FACILITIES AND OTHER RESOURCES IN THEIR<br />
OPERATIONS. THEY WILL IMPLEMENT NATURAL RESOURCE<br />
CONSERVATION PROGRAMMES, PARTICULARLY WATER USAGE IN<br />
BEVERAGE OPERATIONS.<br />
THE SAFETY<br />
EQUIPMENT ROOM AT<br />
LECH BREWERY.<br />
NILE BREWERY IN<br />
UGANDA IS SITUATED<br />
AT THE SOURCE OF<br />
THE NILE.<br />
target of 8.7 kWh/hl. Beer South Africa is also investigating alternative energy sources to reduce emissions to <strong>the</strong><br />
environment, such as replacing traditional coal-fired boilers with electrode induction boilers.<br />
An effluent treatment plant is currently operating at Beer South Africa’s Prospecton plant, which has reduced <strong>the</strong><br />
organic load in discharged water significantly. The Newlands plant installed a biological filter at <strong>the</strong> effluent handling<br />
facility to reduce considerably odour emissions in <strong>the</strong> nearby residential area.<br />
PAGE THIRTY-FOUR
All breweries have programmes to minimise waste by ensuring recycling of plastics, cardboard, cans, scrap,<br />
paper, scrap metal and glass. Newlands brewery has taken this fur<strong>the</strong>r by establishing an empowerment company<br />
to manage and optimise waste recycling. This operation<br />
generates revenue of around US$8,000 (R45,000) per month.<br />
Kompania Piwowarska has introduced specific<br />
procedures for excessive noise, sewage pollution and waste.<br />
• RE-USE AND RECYCLING ▪ SAB COMPANIES WILL PROMOTE<br />
RE-USE AND RECYCLING INITIATIVES BOTH IN BUSINESS<br />
OPERATIONS AND IN COMMUNITIES, PARTICULARLY OF USED<br />
PACKAGING MATERIALS.<br />
These have substantially restricted or eliminated adverse<br />
influences on <strong>the</strong> environment. As a result, <strong>the</strong> company was <strong>the</strong> first Polish brewer to be granted a certificate of<br />
Cleaner Production in 1997. The company has instituted procedures for ISO 14000 compliance, and is aiming to<br />
achieve this by 2002. In addition to normal health and safety procedures, <strong>the</strong> company fully supports <strong>the</strong> national<br />
safety standard, Koniczyna, and has implemented <strong>the</strong> necessary processes to achieve five-leaf ratings. To comply with<br />
environmental legislation, both Lech and Tyskie breweries will convert <strong>the</strong>ir coal-based steam boilers to gas by June<br />
2002. This will save over 55,000 tons of coal per annum. Water usage by <strong>the</strong> breweries, at 6.9 hectolitres per hectolitre<br />
of beer, compares favourably with o<strong>the</strong>r European brewers. An anaerobic waste water treatment facility is planned at a<br />
cost of some US$4 million (R23 million), with completion scheduled for end 2001.<br />
In Uganda, Nile Breweries is literally metres away from <strong>the</strong> source of <strong>the</strong> Nile River. Its fine waters have been<br />
a direct contributor to Nile brands becoming market leaders. Accordingly, staff at <strong>the</strong> brewery are guided by a powerful<br />
moral and business imperative to conserve <strong>the</strong> environment by implementing cleaner manufacturing techniques.<br />
An environmental impact assessment has confirmed that <strong>the</strong> impact of Nile Breweries’ effluent is negligible.<br />
VARIOUS ENVIRONMENTAL<br />
PROGRAMMES HAVE BEEN<br />
LAUNCHED BY THE GROUP<br />
AND WILL BE USED TO<br />
MONITOR PRESENT AND FUTURE IMPACTS.<br />
South Africa now has <strong>the</strong> third highest beverage can recovery in <strong>the</strong> world, recovering<br />
over 1,8 billion cans in <strong>the</strong> past year. Collect-A-Can, which receives strong support from<br />
Beer South Africa, recovers 62 per cent of all beverage cans in South Africa, a rate<br />
considerably higher than that of o<strong>the</strong>r packaging material (paper 38 per cent, glass 23 per cent). Since its formation in<br />
1993, <strong>the</strong> company has created 20,000 jobs around <strong>the</strong> country and paid out more than US$8.8 million (R52 million) to<br />
PAGE THIRTY-FIVE<br />
CORPORATE CITIZENSHIP REVIEW
Building <strong>the</strong> Bridges<br />
(CONTINUED)<br />
can collectors. Its success in South Africa has led, among o<strong>the</strong>rs, to recycling projects in Lesotho, Namibia, Swaziland,<br />
Botswana, Zimbabwe and Angola.<br />
Waste management and <strong>the</strong> reduction of environmental impacts remain an important issue for Appletiser.<br />
All rejected non-conformance production or production losses and wastage are recycled: cans are pressed and baled<br />
and sold as waste metal; bottles are crushed and returned to <strong>the</strong> supplier; and plastic and board are baled and sold to<br />
<strong>the</strong> suppliers.<br />
Sou<strong>the</strong>rn Sun will shortly introduce a formal environmental management programme, which will include<br />
environmental performance evaluations, life-cycle assessments and full compliance with <strong>the</strong> SAB code of practice.<br />
Meanwhile, Sou<strong>the</strong>rn Sun conforms to <strong>the</strong> international environmental standards of its franchise partners,<br />
Inter-Continental and Holiday Inn, and subscribes to <strong>the</strong> charter of <strong>the</strong> International Hotels Environment Initiative.<br />
Casino projects are being designed in compliance<br />
with good practice – environmentally-protective<br />
stormwater systems, with full water attenuation on<br />
site, including pollution and silt traps. At all construction<br />
sites, environmental management plans are in place<br />
• EFFLUENTS AND EMISSIONS ▪ SAB COMPANIES WILL<br />
ADAPT AND IMPLEMENT TECHNOLOGIES TO LIMIT AND/OR<br />
REPROCESS EFFLUENTS, EMISSIONS AND WASTES, INCLUDING<br />
REFRIGERANTS, AND TO REHABILITATE RESOURCES<br />
WHERE PRACTICAL.<br />
that govern all areas of <strong>the</strong> construction process.<br />
Over US$142,000 (R840,000) was spent during <strong>the</strong> year on environmental impact studies related to casino applications.<br />
Capital amounts specifically related to environmental<br />
design are budgeted at US$1.8 million (R11 million).<br />
COLLECT-A-CAN RECEIVES SUPPORT<br />
FROM BEER SOUTH AFRICA.<br />
Sou<strong>the</strong>rn Sun adopts a recycling process as far as possible in managing waste from <strong>the</strong> hotels. Water and<br />
energy conservation practices are in place throughout <strong>the</strong> chain, and leading technologies are being specified<br />
for all new developments to improve <strong>the</strong> use of water and energy. In <strong>the</strong> Seychelles, where no appropriate<br />
environmental legislation exists, Sou<strong>the</strong>rn Sun pioneered a sewerage treatment process in 1994. In this process,<br />
PAGE THIRTY-SIX
<strong>the</strong> highest South African standards were adopted and have proved successful, resulting in o<strong>the</strong>r developers using<br />
similar plants and systems, where previously effluent was simply allowed to flow out to sea.<br />
ABI is developing an environmental policy that conforms to ISO 14000 standards, although <strong>the</strong> company’s major<br />
activities do not pose a significant threat to <strong>the</strong> environment. Risk management and loss control activities already<br />
comply with key features of existing environmental, health and safety legislation and international standards.<br />
Performance is regularly reviewed against targets within ABI’s conservation initiatives.<br />
In Hungary, SAB has invested heavily to modernise <strong>the</strong> Budapest brewery. The plant which has been operating<br />
since 1854 on its original site, has been completely updated and many of <strong>the</strong> buildings restored to be able to produce<br />
efficiently while retaining <strong>the</strong>ir architectural<br />
splendour. Dreher’s Budapest brewery operates a<br />
certified ISO 14001 environmental management<br />
system (EMS) – a first in <strong>the</strong> food and brewing<br />
industries in that country.<br />
Training involves a wide range of staff, who<br />
attend courses aimed at conveying <strong>the</strong> benefits of<br />
<strong>the</strong> ISO 14001 standard, and explain staff<br />
responsibilities in implementing an<br />
environmental policy. Training is focused on<br />
DREHER BREWERIES IN HUNGARY.<br />
promoting understanding of ecological<br />
relationships, reinforcing identification with<br />
nature and explaining <strong>the</strong> long-term sustainable<br />
benefits to <strong>the</strong> company.<br />
PAGE THIRTY-SEVEN<br />
CORPORATE CITIZENSHIP REVIEW
Building <strong>the</strong> Bridges<br />
(CONTINUED)<br />
Dreher aims to use less environmentally harmful materials for washing and disinfecting equipment and<br />
packaging containers. In 1998, it introduced a washing agent preparation, which changed <strong>the</strong> proportions of <strong>the</strong><br />
components for washing bottles, reducing <strong>the</strong> quantity of chemicals used and improving <strong>the</strong> quality of bottling<br />
plant effluent.<br />
Chemical use in <strong>the</strong> boiler house has decreased considerably since <strong>the</strong> commissioning of a reverse-osmosis<br />
water-softener.<br />
The renovated steam pipe system has reduced specific gas consumption and environmental stress. Although <strong>the</strong><br />
value of specific gas consumption is excellent, even by international standards, Dreher aims to reduce this fur<strong>the</strong>r with<br />
technical developments, included in short-term plans.<br />
The water from <strong>the</strong> deep wells of <strong>the</strong> Forrásmajor water-extraction site (some 80 per cent of total water use) is<br />
used primarily for brewing, and <strong>the</strong> water purchased from <strong>the</strong> municipal system is used in <strong>the</strong> energy-recovery plant.<br />
Use Units 1996 1997 1998<br />
New water m 3 1,695,855 1,505,000 1,286,682<br />
Specific water use m 3 /m 3 7.55 7.06 6.40<br />
The main efforts to economise water use have been rationalisation of <strong>the</strong> water supply system to reduce losses,<br />
eliminating or cutting off unused pipe<br />
sections, monthly evaluation and<br />
analysis of water consumption figures,<br />
and effecting corrective measures or<br />
repairs to increase <strong>the</strong> recycling of water.<br />
DREHER’S SPECIFIC<br />
ENERGY CONSUMPTION<br />
PROJECTED ON BEER OUTPUT<br />
WATER<br />
(m 3 /m 3 )<br />
GAS<br />
(m 3 /hl)<br />
ELECTRICITY<br />
(kWh/hl)<br />
14<br />
12<br />
10<br />
8<br />
THE WATER<br />
TESTING PLANT<br />
AT DREHER<br />
BREWERIES.<br />
6<br />
4<br />
2<br />
0<br />
1996<br />
1997<br />
1998<br />
PAGE THIRTY-EIGHT
Dreher has prioritised <strong>the</strong> establishment of proper and efficient waste management. The foremost elements are<br />
identifying more types of waste that can be selectively collected and sold, and continually reducing <strong>the</strong> quantities of<br />
domestic and dangerous wastes.<br />
In 1998, a three-year waste management plan was<br />
introduced and selective waste collection was started in <strong>the</strong><br />
brewery. Central waste collection yards were set up where<br />
containers for separate collection of paper, cardboard, plastic<br />
sheeting, broken glass and metal have been placed.<br />
In <strong>the</strong> last three years, concentration of production has<br />
reduced <strong>the</strong> number of air pollution point sources. Dreher now<br />
has only one emission point. No limits have been exceeded and<br />
emission values are below those permitted for <strong>the</strong> site.<br />
The Budapest brewery set up an effluent pre-treatment<br />
plant in 1997. It removes solid waste and neutralises sewage to<br />
within limit values. In <strong>the</strong> effluent neutralisation plant, <strong>the</strong><br />
sewage pH has been optimised and unpleasant odours eliminated<br />
by rationalising <strong>the</strong> process and installing chemical feed<br />
equipment.<br />
During <strong>the</strong> latter part of this year, Dreher aims to reduce<br />
noise levels emanating from deliveries and brewing house activities.<br />
DREHER’S EFFLUENT PLANT.<br />
REGULAR WATER TESTING AT DREHER BREWERIES FORMS<br />
PART OF ITS ENVIRONMENTAL MANAGEMENT.<br />
PAGE THIRTY-NINE<br />
CORPORATE CITIZENSHIP REVIEW
Linking<br />
<strong>the</strong> Profits...<br />
• S HAREHOLDERS<br />
• PARTNERS<br />
• O THER PROVIDERS OF CAPITAL<br />
Distribution of Cash Value Added<br />
Historically <strong>the</strong> Cash Value Added statement was conceived and developed by SAB to provide more transparent<br />
disclosure for stakeholders. However, we also believe that <strong>the</strong> adoption of this value added approach highlights <strong>the</strong><br />
sharing of wealth from a stakeholder perspective. This statement illustrates <strong>the</strong> activities of SAB in such a manner as to<br />
show clearly <strong>the</strong> cash value<br />
generated and <strong>the</strong> distribution<br />
of <strong>the</strong>se funds.<br />
• FRANCHISORS AND PARTNERS ▪ SAB WILL ONLY DO BUSINESS WITH THOSE PARTNERS<br />
AND FRANCHISORS THAT SUBSCRIBE TO OUR COMPANY VALUES, BUT WILL RESPECT THE VALUES<br />
AND CULTURES OF THE COUNTRIES IN WHICH WE OPERATE.<br />
The cash value added (wealth created) by <strong>the</strong> Group amounted to<br />
US$2,5 billion (R15 billion) after paying US$2,3 billion (R13.5 billion)<br />
VARIOUS PRODUCTS AND SERVICES ARE ENJOYED BY<br />
OUR CUSTOMERS AROUND THE WORLD.<br />
to suppliers of goods and services during <strong>the</strong> past year. We transformed <strong>the</strong>se goods and services, by utilising our<br />
human and technological skills, into our own unique products. Our products and services were sold to our customers<br />
and consumers for US$4,8 billion (R28 billion).<br />
This wealth was distributed among our stakeholders. The 49,000 employees of <strong>the</strong> Group received<br />
US$820 million (R4.8 billion), or 33 per cent of <strong>the</strong> total wealth created, in return for <strong>the</strong>ir skills and effort.<br />
PAGE FORTY
The cash value added per employee amounted to US$51,000 (R300,000) and <strong>the</strong> cash value added per US$100 of<br />
employee remuneration amounted to US$306.<br />
SAB paid US$941 million (R5.5 billion), or 37 per cent of total wealth created, in direct and excise taxes to state<br />
treasuries. Lenders and shareholders received US$78 million (R462 million) and US$230 million (R1.4 billion) in cash<br />
respectively or in total 12 per cent of <strong>the</strong> wealth created, as remuneration for capital provided. The shareholders’<br />
compound annual rate of return – <strong>the</strong> increase in <strong>the</strong> share price and dividends paid to shareholders – as measured on<br />
<strong>the</strong> Johannesburg Stock Exchange (in rand) over <strong>the</strong> past seven years amounted to 15.1 per cent. This compares with<br />
<strong>the</strong> 7.8 per cent achieved by <strong>the</strong> ten largest comparable industrials on <strong>the</strong> JSE over <strong>the</strong> same period.<br />
After providing more than 2 per cent of pre-tax profit on corporate social investment, <strong>the</strong> Group retained<br />
US$431 million (R2.5 billion) in <strong>the</strong> business to fund <strong>the</strong> replacement of assets and facilitate future growth.<br />
This represents 17 per cent of <strong>the</strong> cash value generated,<br />
which is being reinvested in <strong>the</strong> Company to ensure future<br />
wealth creation. These funds were spent on maintaining<br />
and expanding <strong>the</strong> Group’s current infrastructure<br />
(US$545 million) and on <strong>the</strong> acquisition of new businesses<br />
• RETURN ON INVESTMENT ▪ SAB SEEKS TO MAXIMISE TOTAL<br />
SHAREHOLDER RETURN (“TSR”), ACHIEVING A COMPOUND<br />
GROWTH RATE IN DIVIDENDS AND SHARE PRICE WHICH, OVER<br />
TIME, AIMS TO BETTER THAT ACHIEVED ON COMPARABLE<br />
INVESTMENTS.<br />
(US$273 million) – <strong>the</strong> balance being funded by<br />
new capital and loans raised.<br />
• LOCAL ECONOMIC IMPACT ▪ SAB COMPANIES<br />
SEEK TO HAVE A POSITIVE IMPACT ON LOCAL ECONOMIES,<br />
THROUGH PROFITABLE AND SUSTAINABLE COMMERCE.<br />
EXPANSION OF THE GROUP’S CURRENT INFRASTRUCTURE ENSURES FUTURE WEALTH CREATION.<br />
• COMMUNICATION WITH INVESTORS, LENDERS AND ANALYSTS ▪<br />
SAB VALUES THE SUPPORT OF ALL OUR PROVIDERS OF CAPITAL, LARGE AND<br />
SMALL, AND SEEKS TO COMMUNICATE WITH THEM REGULARLY AND OPENLY,<br />
PROVIDING RELIABLE AND TIMELY FINANCIAL AND OTHER INFORMATION.<br />
PAGE FORTY-ONE<br />
CORPORATE CITIZENSHIP REVIEW
Group Cash Value Added<br />
FOR THE YEAR ENDED • 31 MARCH <strong>1999</strong><br />
<strong>1999</strong> <strong>1999</strong><br />
US$m Rm<br />
Cash generated<br />
Customers and consumers<br />
Cash received by SAB for <strong>the</strong> supply of its products and services 4,803 28,243<br />
Suppliers<br />
Cash payments outside <strong>the</strong> Group for materials, facilities<br />
and services purchased (2,290) (13,466)<br />
Group cash value added 2,513 14,777<br />
Distribution of cash value added<br />
Remunerate employees for <strong>the</strong>ir services 820 4,824<br />
Pay direct and excise taxes to state treasuries 941 5,531<br />
Provide lenders with a return on borrowings 78 462<br />
Provide shareholders with cash dividends 230 1,352<br />
<strong>Corporate</strong> social investment (2.2% of pre-tax profit) 13 77<br />
Cash retained in <strong>the</strong> business to fund future growth 431 2,531<br />
2,513 14,777<br />
SAB MAINTAINS AN EQUITABLE AND BALANCED<br />
DISTRIBUTION OF VALUE ADDED AMONG ALL THE<br />
STAKEHOLDERS IN THE BUSINESS<br />
17%<br />
EMPLOYEES<br />
1%<br />
33%<br />
STATE TREASURIES<br />
9%<br />
LENDERS<br />
3%<br />
SHAREHOLDERS*<br />
CORPORATE SOCIAL INVESTMENT<br />
37%<br />
RETENTION FOR FUTURE GROWTH<br />
*This includes in excess of US$170m (R1bn) of dividends paid by SAB Limited to shareholders<br />
before <strong>the</strong> transformation to SAB plc and <strong>the</strong> London listing<br />
PAGE FORTY-TWO
SOUTH AFRICAN BREWERIES plc<br />
C ORPORATE<br />
C ITIZENSHIP<br />
Readers’ Comments<br />
Which stakeholder group is applicable to you/your organisation?<br />
Employees □ Shareowner □<br />
Consumers □ The Environment □<br />
corporate citizenship review<br />
31 march 1998<br />
Suppliers □ Communities □<br />
Customers □ Government □<br />
Lenders of capital □ O<strong>the</strong>r (Please state):<br />
R EVIEW<br />
<strong>1999</strong><br />
Each of <strong>the</strong> sections in <strong>the</strong> <strong>Review</strong> refers to one or more of <strong>the</strong> stakeholder groups.<br />
Please rate this information concerning stakeholders in terms of:<br />
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CORPORATE CITIZENSHIP REVIEW
Your comments on this <strong>Review</strong> should be faxed or mailed to:<br />
Group <strong>Corporate</strong> Accountability Manager<br />
Alison Ramsden<br />
South African Breweries plc<br />
BUSINESS ADDRESS AND REGISTERED OFFICE<br />
2 Jan Smuts Avenue<br />
Braamfontein<br />
South Africa<br />
2017<br />
POSTAL ADDRESS<br />
PO Box 1099<br />
Johannesburg<br />
South Africa<br />
2000<br />
Telephone +27 11 407 1700<br />
Telefax +27 11 339 2389<br />
E-mail aramsden@sab.co.za.<br />
This <strong>Corporate</strong> <strong>Citizenship</strong> <strong>Review</strong> is available on <strong>the</strong> Internet at http://www.sabplc.com
South African Breweries plc<br />
REGISTRATION NUMBER • 3528416<br />
EXECUTIVE DIRECTORS<br />
E A G Mackay (Group Chief Executive)†<br />
N J Adami (Managing Director: Beer South Africa)<br />
N G Cox (Group Financial Director)<br />
G H L Goedhals (Group Managing Director: SABI)<br />
R L Lloyd (Managing Director: SABI Europe)<br />
M H Simms (Chairman: O<strong>the</strong>r Beverage Interests)<br />
R J Stringfellow (Chairman: Hotels and Gaming)<br />
M I Wyman (Group <strong>Corporate</strong> Finance and<br />
Development Director)<br />
*Audit Committee<br />
†Nomination Committee<br />
‡Remuneration Committee<br />
NON-EXECUTIVE DIRECTORS<br />
J M Kahn (Group Chairman)†‡<br />
H R Collum*†‡<br />
The Lord Fellowes<br />
M J Levett*<br />
M Q Morland*†‡<br />
M C Ramaphosa<br />
Lord Renwick of Clifton*†‡<br />
H R Slack*<br />
Dr C B Strauss<br />
COMPANY SECRETARY<br />
A O C Tonkinson<br />
REGISTERED AND HEAD OFFICE<br />
25 Grosvenor Street, London,WIX 9FE<br />
Telephone +44 207 6590100<br />
Telefax +44 207 6590111<br />
BASTION GRAPHICS<br />
CORPORATE CITIZENSHIP REVIEW