The ABCs of systemic healthcare reform - Cerner Corporation
The ABCs of systemic healthcare reform - Cerner Corporation
The ABCs of systemic healthcare reform - Cerner Corporation
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<strong>The</strong> Company also provides implementation and consulting services, which include consulting activities that fall outside <strong>of</strong> the<br />
scope <strong>of</strong> the standard installation services. <strong>The</strong>se services vary depending on the scope and complexity requested by the client.<br />
Examples <strong>of</strong> such services may include additional database consulting, system configuration, project management, testing<br />
assistance, network consulting, post conversion review and application management services. Implementation and consulting<br />
services generally are not deemed to be essential to the functionality <strong>of</strong> the s<strong>of</strong>tware, and thus do not impact the timing <strong>of</strong> the<br />
s<strong>of</strong>tware license recognition, unless s<strong>of</strong>tware license fees are tied to implementation milestones. In those instances, the<br />
portion <strong>of</strong> the s<strong>of</strong>tware license fee tied to implementation milestones is deferred until the related milestone is accomplished<br />
and related fees become billable and non-forfeitable. Implementation fees are recognized over the service period, which may<br />
extend from nine months to three years for multi-phased projects.<br />
Remote hosting and managed services are marketed under long-term arrangements generally over periods <strong>of</strong> five to 10 years.<br />
<strong>The</strong>se services are typically provided to clients that have acquired a perpetual license for licensed s<strong>of</strong>tware and have contracted<br />
with the Company to host the s<strong>of</strong>tware in its data center. Under these arrangements, the client generally has the contractual<br />
right to take possession <strong>of</strong> the licensed s<strong>of</strong>tware at any time during the hosting period without significant penalty and it is<br />
feasible for the client to either run the s<strong>of</strong>tware on its own equipment or contract with another party unrelated to the Company<br />
to host the s<strong>of</strong>tware. <strong>The</strong>se services are not deemed to be essential to the functionality <strong>of</strong> the licensed s<strong>of</strong>tware or other<br />
elements <strong>of</strong> the arrangement and as such, the Company accounts for these arrangements under SOP 97-2, as prescribed by<br />
EITF Issue No. 00-3, “Application <strong>of</strong> AICPA Statement <strong>of</strong> Position 97-2 to Arrangements That Include the Right to Use S<strong>of</strong>tware<br />
Stored on Another Entity’s Hardware”. For those arrangements where the client does not have the contractual right or the<br />
ability to take possession <strong>of</strong> the s<strong>of</strong>tware at any time, the Company accounts for the arrangement as a service contract and<br />
thereby recognizes revenues for the arrangement over the hosting service period. <strong>The</strong> hosting and managed services are<br />
recognized as the services are performed.<br />
<strong>The</strong> Company also <strong>of</strong>fers its solutions on an application service provider (“ASP”) model, making available time based licenses<br />
for the Company’s s<strong>of</strong>tware functionality and providing the s<strong>of</strong>tware solutions on a remote processing basis from the Company’s<br />
data centers. <strong>The</strong> data centers provide system and administrative support as well as processing services. Revenue on s<strong>of</strong>tware<br />
and services provided on an ASP or term license basis is combined and recognized on a monthly basis over the term <strong>of</strong> the<br />
contract. <strong>The</strong> Company capitalizes related direct costs consisting <strong>of</strong> third party costs and direct s<strong>of</strong>tware installation and<br />
implementation costs associated with the initial set up <strong>of</strong> the client on the ASP service. <strong>The</strong>se costs are amortized over the<br />
term <strong>of</strong> the arrangement.<br />
S<strong>of</strong>tware support fees are marketed under annual and multi-year arrangements and are recognized as revenue ratably over the<br />
contracted support term. Hardware and sublicensed s<strong>of</strong>tware maintenance revenues are recognized ratably over the<br />
contracted maintenance term.<br />
Subscription and content fees are generally marketed under annual and multi-year agreements and are recognized ratably over<br />
the contracted terms.<br />
Hardware and sublicensed s<strong>of</strong>tware sales are generally recognized when delivered to the client, assuming title and risk <strong>of</strong> loss<br />
have transferred to the client.<br />
Where the Company has contractually agreed to develop new or customized s<strong>of</strong>tware code for a client as a single element<br />
arrangement, the Company utilizes percentage <strong>of</strong> completion accounting, labor-hours method, in accordance with SOP 81-1.<br />
In England, the Company has contracted with third parties to customize s<strong>of</strong>tware and provide implementation and support<br />
services under long term arrangements (nine years). Prior to 2008 the Company accounted for the arrangements as single<br />
units <strong>of</strong> accounting under SOP 81-1 because the arrangements require customization and development <strong>of</strong> s<strong>of</strong>tware, and fair<br />
value for the support services had not been established. Also prior to 2008 the Company believed it was reasonably assured<br />
that no loss would be incurred under these arrangements and therefore it utilized the zero margin approach <strong>of</strong> applying<br />
percentage-<strong>of</strong>-completion accounting. During 2008 the Company established fair value <strong>of</strong> the undelivered elements <strong>of</strong> the<br />
arrangement that are not subject to percentage <strong>of</strong> completion accounting. Also, during the fourth quarter <strong>of</strong> 2008 the Company<br />
realized a significant milestone in London which significantly enhances the Company’s ability to reliably estimate work effort for<br />
the remainder <strong>of</strong> the contract and estimate a minimum level <strong>of</strong> pr<strong>of</strong>it on the arrangement. <strong>The</strong>se events, combined with the<br />
Company’s experience since the contract signed in 2006 and the experience gained in the South, allowed the Company to<br />
conclude that reasonably dependable work effort estimates could be produced and allow for margin recognition. As a result,<br />
the Company’s fourth quarter 2008 revenues included a cumulative catch-up adjustment, resulting from the significant change<br />
in accounting estimate, in the amount <strong>of</strong> $28,640,000 which represents the margin on the contract which had been previously<br />
deferred as a result <strong>of</strong> the zero margin approach <strong>of</strong> applying percentage <strong>of</strong> completion accounting. Greater than a majority <strong>of</strong><br />
the catch-up adjustment revenue was included in support, maintenance and services. <strong>The</strong> remaining margin attributed to the<br />
services subject to SOP 81-1 will be recognized over the remaining service period until the services are complete and amounts<br />
allocated to the other support services subject to SOP 97-2 will be recognized over the relevant support periods. <strong>The</strong> contract<br />
expires in 2014.<br />
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