June/July 2007 - London Borough of Hillingdon


June/July 2007 - London Borough of Hillingdon

Council magazine of the year


News from your council

June/July 2007


Summer Fiesta

Events and activities

for all the family

Hillingdon goes


Could you be

a volunteer?

Extra help

for pensioners


Environment Day


question time

organised by Hillingdon Council’s children’s information

service and Sunshine Magazine (Hillingdon’s free local

community magazine for families)

Saturday 30 June

1.30pm – 4.30pm

Fassnidge Park


Please use public transport

or town centre car parks

Free community event

for families with young children

all children must be

accompanied by and adult

Come along and join in the fun

For more details call the council’s children’s

information service on 0800 073 4800

2 •

June/July 2007

June/July 2007

6 Council question time

Your chance to have your say

7 Extra help for pensioners

The council announces council tax discounts

for the over 65s and its priorities for the next

three years

9 World Environment Day

Hillingdon’s Green Roadshow

12 Hillingdon goes smokefree

From 1 July the whole of the UK

will be smokefree

16 Hillingdon’s summer Fiesta

A summer full of fun activities

for young people

27 Could you be a volunteer?

Volunteer opportunities in Hillingdon for

you to choose from


4 News

7 Your council

29 Useful information

31 What’s on?

In the last few weeks,

you will have read

many stories in the

national newspapers and

seen news reports about

rubbish, recycling and

waste collection. The

focus of that attention has

largely been on the arguments for and against

fortnightly waste collections. In Hillingdon we

have no plans to introduce fortnightly collections.

We have been quite clear - we listened to our

residents and what you have told us is that you

want a simple to use, weekly collection service.

That is why we introduced the mixed collection

service, so we do all the sorting for you. This

means that you don’t have to worry about which

bag to use for which type of rubbish and should

help us all to increase the amount we recycle.

This will help to improve Hillingdon’s

environment, not just for us but also for our

children and future generations.

Delivering value for money services is also

important to us. We have put in place a programme

of efficiencies, known as the Hillingdon

Improvement Programme, which is helping us to

improve our services and reduce costs. Last year,

this helped us to save nearly £15m in the costs of

running the council, and we have similar targets for

the next two years. We have been able to reinvest

this money in the areas that are a priority for our

residents. As well as investing more in the

environment, we are also putting more money

into community safety, education and services for

young people. These are all things that you told

us will contribute to making Hillingdon a better

place to live, work and study in and to visit.

Inside this edition of Hillingdon People, there are

many examples of how we are providing value for

money and improving the services we deliver, as

well as news and information about a range of

activities of interest to people who live in Hillingdon.


After reading, please recycle this magazine

Editorial enquiries

Katie Williams 01895 277834


Advertising enquiries

Lynette Jones 01895 250575


Published by London Borough of Hillingdon © 2007

Design Phil Burton 01895 250670 Printed by The Print Factory

Hillingdon People, 3E/07 Civic Centre,

High Street, Uxbridge, UB8 1UW.

Products and services advertised in this magazine

are not necessarily endorsed by the council.

Hillingdon People is printed on environmentally friendly paper from

managed forests. After reading, please recycle this magazine.

Cllr Ray Puddifoot

Leader of the Council

For a copy in large print or on

tape call 01895 277834

June/July 2007 • 3



Log on for housing


A new DVD recently

launched by the West

London Housing


homelessness group can

now be watched online

by logging on to a new

broadband TV service

called ITV Local London.

The DVD covers the

full range of housing

options available including

renting in the private

sector, renting social

housing through Locata,

hostel accommodation

for young people, low

cost home ownership,

and housing options for

older people.

You can watch the

DVD at


by clicking on ‘London

Life’. Free copies of the

DVD are already available

from the council’s

reception at the Civic

Centre, libraries, voluntary

agencies and community

partners or by calling the

council’s contact centre

on 01895 250147.

Council clamps

down on tax


Hillingdon Council is

confronting persistent

council tax dodgers in a

pilot exercise aimed at

recovering around

£81,000 in unpaid council

tax bills. Initial work will

target the most prolific tax

evaders in the borough

and, if successful, will be

extended to other cases

on the council’s records.

BIG Charter

Mark Award

Following a rigorous

independent evaluation

and assessment, Barnhill

Independence Group

(BIG), a Hillingdon

Council day service for

people with physical

and/or sensory

disabilities, has been

awarded the Charter


The Charter Mark is

the government’s national

standard for customer

service in the public

sector and recognises

high quality services.

Cllr Philip Corthorne,

cabinet member for

adult social care, health

and housing said: “We’ve

been working hard to

More eyes

and ears for


Hayes and Harlington is

the latest ward to benefit

from extra eyes and ears

to help tackle

environmental problems

in Hillingdon, following

the launch of the latest

street champions group

early this month.

Street champions act as

the ‘eyes and ears’ of the

public and are recruited

to report residents’

concerns and

environmental problems

to the council.These

include things such as

graffiti, abandoned cars,

noise, damaged

pavements, litter and

other anti social


The volunteers can

report problems they

find using the council

website, by email, phone,

fax, text message and

through paid check cards

provided by the council.

make sure that our

services meet the needs

of Hillingdon’s

community. We’re

especially proud of BIG,

which has engaged

effectively with service

users in developing its

service, resulting in

customer service

standards which reach

Charter Mark standard.”

Cllr Sandra Jenkins,

cabinet member for

environment, said: “Street

champions play an

important role in our

community and I am

delighted that residents

are taking pride in their

local environment. We’d

like to carry on the good

work we have already

undertaken in other areas

and hope that people will

continue to take part to

help make Hillingdon

cleaner and greener.”

If you live in Hayes and

Harlington and are

interested in becoming a

street champion, or don’t

live in the area but want

your details to be held

on our pre-register

database, then please call

01895 556247 or email



Stop means


The council launched

‘Stop Means Stop’ last

month, a campaign to

warn drivers that it is

against the law if they fail

to stop when ordered to

do so by school crossing

patrols (SCP).

The London-wide

campaign is supported by

Transport for London

(TfL), working in

partnership with the

police to ensure that

drivers who fail to stop

are prosecuted.

Cllr Keith Burrows,

cabinet member for

planning and

transportation, said:

“School crossing patrols

play an integral role in

the community and are

vital in ensuring children

cross safely when they

travel to and from school.

Those who don’t stop

are putting the lives of

children, parents and our

patrols in danger. We

hope that this campaign

will help to remind

drivers in our borough,

that stop really does

mean stop.”

Drivers who fail to stop

face a £1,000 fine, three

penalty points on their

licence or disqualification.

For further information

about the Stop Means

Stop campaign, or if you

are interested in joining

the school cross patrol

please call 01895 250003

or email


4 •

June/July 2007

Help up the ladder

More than 1,000 Hillingdon

residents interested in

getting their first step on

the property ladder

attended the council’s low

cost home ownership day

last month. Residents on

low incomes or who are

key workers were able to

get a wealth of information

and advice from a variety

of housing experts and

financial advisors.

Cllr Philip Corthorne,

cabinet member for adult

social care, health and

housing said “Large

numbers of Hillingdon

residents have told us that

they would most like to

own their own homes,

rather than rent privately

Wild times

Hillingdon’s libraries will

be encouraging children

to take up a reading

challenge with a difference

this summer.The Big Wild

Read, which is taking place

The future

borough plan

Hillingdon residents will

get another chance to

have their say on the

future development of

the borough in a six

week consultation,

starting at the end of July.

The council wants your

views to help shape a

development plan known

as the Local


Framework (LDF) – a

document that will guide

development in the

borough over the next

ten years.

or from a social landlord.

As a result, the council has

made this a priority and is

looking at ways to

maximise the

opportunities that are

available for getting people

into their own homes.

“Low cost home

ownership day has been

between 16 June and 21

September, challenges

children to pick up a

book and help change

the world for the better.

Call 01895 250703 for

more information and

event details.

In past consultation

about the introduction of

the LDF, residents

commented on a range of

issues including community

cohesion and Hillingdon’s

natural environment.These

representations have now

been used to shape the

final LDF documents that

will be sent to the

Secretary of State.

Copies of the

consultation documents

will be available from

libraries, the council’s

planning reception at the

Civic Centre and on the

council’s website;


a huge success and we

will be looking for other

opportunities to tell

people about our work

in this area in the future.”

Missed it? For further

information, please

contact Jody Hawley on

01895 277446, or email:


Bright future

for the Beck

The council has awarded a

new contract for the

management of the Beck

Theatre. From July 2, H&Q

Theatres will take over

from the current operator

Live Nation, who has

come to the end of their

contract with the council.

Cllr Henry Higgins,

cabinet member for

culture, sport and leisure

said:“This is an exciting

time for the arts in

Hillingdon and the Beck

Theatre is crucial to our

aim of making arts

accessible for everyone

and contributing to the

thriving cultural

opportunities in Hillingdon.

We look forward to

working with H&Q

Theatres who not only

share our vision for the

future but who will bring

necessary investment.”The

contract is for a fifteenyear

period, under which

the Beck will operate

under the subsidiary name

of Beck Theatre Ltd.


Benefit fraud

– no excuse

An investigation by

officers from Hillingdon

Council’s benefit fraud

investigation team in

partnership with the

Department for Work

and Pensions, has led to a

successful prosecution

after a Hillingdon resident

was sentenced for

obtaining benefits

by deception.

At the sentencing, the

Judge said “Every week

you had received the

benefits over the period

of four years. You knew

you were receiving these

by deception.You have

taken the benefits with

no regards to misuse of

public funds. There is no

excuse for it.”

The Judge also

confirmed 31 August

2007 as the date for

hearing a confiscation

order application against

the resident. The order

is being sought for the

recovery of benefits paid

amounting to

£47,212.19 of which

£32,075.46 is housing

and council tax benefit.

Painless planning


Hillingdon residents are

being encouraged to

take the pain out of

planning and log on to

the council’s online

planning pages.

Planning applications

can be made online and

a range of searches are

available to enable you to

locate planning

information and see

drawings. More

information on

e-planning services will

be in the next edition of

Hillingdon People.




June/July 2007 • 5




ParkMark inspectors have

been so impressed by

some of Hillingdon’s car

parks that they have

renewed the council’s 15

ParkMark awards for two

years, instead of the

normal one.

The ParkMark scheme

is run by the Association

of Chief Police Officers

and managed by the

British Parking

Association.The scheme

aims to provide secure

and safe places for

people to park and

awards car parks that

meet these standards.

Cllr Douglas Mills,

cabinet member for

community safety, said:

“Providing safe places to

park in Hillingdon is

important to us all. As a

result of the work we

have been doing,

Hillingdon car parks are

getting safer. Last year

saw a reduction in crime

in the Cedars and

Grainges car parks by

more than a third.”

New Mayor

of Hillingdon

Hillingdon has welcomed

a new Mayor to the

borough, Cllr Catherine

Dann (cons). Cllr Dann

has taken over the

position from Cllr

Routledge, to become

Mayor for the second

time. She will be

supported in her role by

Cllr Brian Crowe (cons)

as Deputy Mayor.

Council question time

Hillingdon is set to get its

very own version of

Question Time as the

council launches a series

of council question time

events to enable residents

to have their say on

concerns in their area.

As part of these events,

residents will be able to

find out the latest

information from the

council and hear about

the council’s priorities for

delivering excellent local

services. Local people can

put their questions to

council decision makers,

including council leader

Cllr Ray Puddifoot.

The first event will take

place on Thursday 12 July

at Ruislip High School,

Sidmouth Drive, Ruislip

Manor. A further two will

take place in September

and October in Hayes

and Uxbridge.

Before Question Time

begins, residents will have

the opportunity to visit

the information fayre to

find out more about local

services and how to

access them. Information

from the council, police,

Pupil power

bags a path

A new cycle path will be

introduced in Eastcote

after pupils from Field

End School presented a

petition to the council

asking for the path to be

introduced so that they

could cycle to school.

Council officers and the

cabinet member for

planning and

transportation Cllr Keith

Burrows, met with the

pupils at their school to

hold the first ever junior

petition hearing after

pupils had collected

signatures in support of

the path.

Cllr Burrows said: “The

pupils presented a very

health and voluntary

services will be available,

as well as the chance to

get your problems solved

by reporting issues directly

to the council’s customer

contact centre.

Community safety will also

be high on the agenda

with a presentation from

the borough commander

and the opportunity to

meet your Police Safer

Neighbourhood teams to

find out what they are

doing to tackle crime and

anti-social behaviour in

your area.

Invitations to attend

Question Time will be

sent to residents selected

at random and they will

be available at your local

library. Leader of the

council Cllr Ray Puddifoot

strong and worthwhile

case for the path, which

will help them to travel to

school safely. As a result of

their actions, we are

supporting their

suggestions and will be

making a bid for funding

from Transport for

London (TfL) to install the

path as soon as possible.

commented:“The council

question time events

provide an opportunity

for local residents to

engage with the council

and get answers to the

questions that matter to

them.We hope that local

people will take the

opportunity to come

along to a session near

them and get involved

with helping to shape the

services we provide.”

If you require further

information about the

events contact the

council on 01895 250612

or email


gov.uk. Further

information is also

available via the council’s

website at


“It was great to see

young people using their

democratic rights to get

involved in their

communities and make a

difference to their

borough and we are

pleased to have

supported them through

this process.”

6 •

June/July 2007

As part of the launch of the

Council Plan, Hillingdon’s priorities

for the next three years, Cllr Ray

Puddifoot, Leader of the Council

announced that for the next three

years, the council will not increase

Hillingdon’s council tax at all for

residents over 65 years of age.

This long-term commitment to

not increasing council tax for the

borough’s older people is believed

to be the first in the UK and

follows the announcement last

December when Hillingdon

became the first London council

to announce a council tax

discount for older residents.


your council

Leader announces more

help for pensioners

Leader of the Council, Cllr Ray

Puddifoot said: “As the council’s

older people’s champion I am

making these moves to make sure

we do what we can to ensure that

pensioners have sufficient means to

keep up with the rising costs of

living. Ultimately, this is the

responsibility of central government

but we are addressing these issues

at a local level as far as we can.”


your priorities

The council plan sets out the

council’s priorities and includes:

• Make Hillingdon a cleaner,

greener borough

• Increase our recycling rate to

40% by 2010

• Reduce anti–social behaviour

• Create a safe environment,

making Hillingdon amongst the

safest boroughs in London

• Reduce burglary, vehicle crime,

assault and hate crime

• Continue our programme of road

safety initiatives, pedestrian

crossings and school travel plans

• Ensure Hillingdon is a place

where people enjoy living, by

balancing the need for jobs,

homes and the environment

• Develop and improve education

in our schools

• Support adult and community


• Expand cultural and sports activities

• Maintain our local heritage

• Provide modern libraries and

encourage people to use them

• Provide three more youth

centres for youth activities

• Support our children to be healthy

• Provide 11 new children’s

centres, which will provide

services for the under 5s

• Provide three new extended school

hubs, which will join up a range of

services across schools and

neighbourhoods in the borough

• Improve road safety by ensuring

all of the borough’s 91 schools

have school travel plans in place

by March 2009

• Protect local health services

• Improve quality of life,

independence, choice and access

to good quality health, housing

and social care

• Deliver the decent homes targets

• Reduce the number of people in

temporary accommodation by

50% by 2010

• Maintain excellent benefit and

housing services, demonstrating

value for money, increase benefit

take up, and improve the speed

and accuracy of applications

• Deliver excellent value for money

adult social services

• Improve and promote the health

and well being of adults

• Make it easier for small local

companies to provide services to

the council, so that where it is

financially expedient, we buy

services from them

• Improve skills training for local


• Increase the number of adults

with disabilities accessing

education, employment and

training opportunities

• Increase the number of lone

parents supported into


• Explore the possibility of Hillingdon

becoming a ‘wireless’ authority

• Improve access to services and

employment for the elderly

disabled and minority groups

• Encourage community

development, engagement and

social cohesion in the knowledge

that services are provided fairly

and based solely on need

• Continue the Leader’s Initiative to

support our older residents

• Support partner organisations to

extend opportunities for staff to

engage in volunteering activities.

Hillingdon’s Council Plan is

published on 30 June.To get

your copy telephone Tracey

Waters on 01895 277694.

June/July 2007 • 7


Don’t miss the chance to

have your say on Heathrow

The council and NoTRAG, the group

supported by the council which was set up

to oppose the third runway at Heathrow,

are urging residents to have their say in the

government’s consultation later this year.

The consultation, which is likely to

be published in the autumn, will ask

for views on four main issues:

• the third runway and sixth


• the abolition of westerly


• the abolition of runway


• the abolition of the Cranford

agreement (this protects

Cranford during easterly winds

because Cranford is just yards

from the eastern end of the

northern runway.)

It is likely to only give residents 12

weeks to respond.

Christine Shilling, Press

Secretary for NoTRAG said:

“NoTRAG is very concerned that

this consultation does not include

the road system, as any changes to

local roads will mean that more

people will be affected.”

She added: “These plans will

mean that the constraints which

protect people living around the

airport will be removed so it is vital

that residents and anyone else with

an interest in the environment and

in protecting the villages around the

airport have their say during the

consultation. As we don’t know

exactly when the consultation will

be published, I would urge

everyone with an interest in the

future of the environment around

Heathrow to look out for

information on websites and in the

local papers.”

Once the consultation dates are

announced, NoTRAG will arrange

public meetings to discuss the

consultation and give more advice to

residents on how they can respond.

Cllr Ray Puddifoot, Leader of the

Council, said: “The council has

already expressed grave concerns

about the length of time that

people will have to respond to the

consultation. For something that

will have such a major impact on

the local environment and on

people’s lives, 12 weeks is nowhere

near enough time.”

Councillor Puddifoot has

announced further support for

NoTRAG by providing an extra

£10,000 to help during the

consultation process.

The NoTRAG annual AGM is to

be held on 21 June at 7.30pm at

Heathrow Primary School.

The council is also part of the 2M

Group, a coalition of local

authorities that represents more

than 2 million people in areas

affected by aircraft noise.The group

has also




about the

length of the




For more information about

NoTRAG go to www.notrag.org

For more information about the

2M Group go to


8 •

June/July 2007

Council celebrates World

Environment day in style


The borough’s first ever Green

Roadshow was held last month.

Organised by the council as part

of World Environment Day

celebrations, the event was aimed

at inspiring Hillingdon residents to

‘do their bit’ for the environment.

The fun packed two day event

took place at Manor Farm, Ruislip

over the May bank holiday and

attracted thousands of visitors.The

event showcased an exciting range

of environmentally friendly

entertainment and awarenessraising

activities from green-themed

clown shows, circus workshops,

recycling exhibitions, solar and wind

powered rides to displays of

Top tips to be green

• Switch off all electrical appliances when not in use,

don’t leave them on standby.

• Swap at least two light bulbs in your home for energy

efficient ones.

• Have a shower instead of a bath.

• Walk, cycle or use public transport instead of taking

the car.

• Recycle and reuse as much you can and buy products

with little or no packaging.

• Turn down your central heating by 1°C in winter, and

wear a jumper if you’re cold.

• Set your washing machine to 30 degrees instead of

40 degrees.

• Use re-chargeable batteries.

electric cars and a scrapstore made

up of incredible creations of junk.

Those who attended didn’t go

away emptied handed either.There

was a fantastic children’s bike

competition, free garden compost

giveaways and the opportunity to

buy subsidised compost bins for

your home.

Cllr Sandra Jenkins, cabinet

member for environment, said: “As

well as being a great day out for all

the family, the Green Roadshow

was a really fun way of showing

people how easy it is to make

small, positive changes to their lives

Did you know?

that will benefit the environment.

Each one of us should be thinking

about adjusting the way we live our

lives, even if we start by changing

the smallest things.”

World Environment Day is

celebrated worldwide on 5 June to

raise awareness of the

environment and this year’s focus

was on the effects of climate

change on polar ecosystems.To

mark the day, the Leader of the

Council, Cllr Ray Puddifoot, signed

the Nottingham Declaration, a

pledge to take steps to tackle

climate change.

• The northern polar ice cap is expected to completely

melt within 50 years.

• 1998 was the hottest year on record, followed by

2002, 2003 and 2004.

• 100 million more people will be flooded by the end

of the century.

• The economic costs of global warming are doubling

every decade.

• Up to a third of land-based species could face

extinction by the middle of the century.

• 30 million more people may be hungry because of

climate change by 2050.

• Lighting an average office overnight wastes enough

energy to heat water for 1,000 cups of tea.

• Two photocopiers and three printers switched off

saves around five tones of CO 2 per year.

June/July 2007 • 9

safer hillingdon

Helping to resolve disputes

What happens when

you think someone

is behaving

unreasonably by

parking outside your

house? What do

you do if your

neighbour plays

loud music and

ignores you when

you ask them to turn

the volume down?

The Hillingdon Community

Mediation service can help you in

such situations and maybe

transform your day-to-day life.

Mediation supports people and

can help to resolve conflicts or

disputes before they get to a more

serious stage, such as having to take

legal action. In extreme cases, it

can even help to reduce crime by

stopping people taking the law into

their own hands.

Dealing with disputes through

mediation people work together to

find a resolution to their problem. It

does this by taking into account

people’s fears and anger towards

each other and gives them a ‘safe

space’ to work out their differences.

Cllr Douglas Mills, cabinet

member for improvement,

partnerships and community safety

said: “This is an important and

valuable service as conflict affects a

person’s quality of life. In some

cases, this can also impact on the

wider community so anything that

helps to resolve disputes is valuable

in helping to improve the quality of

life for our residents.”

Mr Hill* and Mr Allen*, both

Hillingdon residents, were always

arguing about parking and a hedge.

The disputes had gone on for three

years.They had even called the

police about the parking problem,

but no one was breaking the law as

they were parking on the public

highway so the police or the council

had no powers to take action.

Mr Allen had threatened legal

action over the hedge, but apart

from a couple of solicitors letters,

not much had happened. Mr Hill

was now thinking of setting up a

CCTV camera to monitor Mr

Allen’s activities, while Mr Allen had

been advised to keep a diary of any

activities by Mr Hill that disturbed

him. Instead of enjoying their

homes and their families, the

dispute was taking over their lives.

Hillingdon Council suggested

mediation which, although they

accepted, they were dubious about

what it could do for them.

Two mediators from Hillingdon

Community Mediation visited both

men. In this case, Mr Hill and Mr

Allen decided not to meet face-toface,

but the visit helped them to

see how much the dispute was

affecting their lives and how they’d

like to stop things getting worse. Mr

Hill decided to speak to Mr Allen

about the parking.The mediators

had helped him think about how he

would approach Mr Allen in a way

that might lead to a resolution. Mr

Allen was sceptical at first but

eventually was relieved that they

were doing something together to

improve the situation.They agreed

to stop arguing over the parking

outside their homes and try to

share the space as equally as

possible. Mr Hill also agreed to

have his hedge cut back.

This is just one example of how

mediation can help to resolve

disputes. Both men were able to

get back to their own lives and save

themselves money by not having to

pay expensive legal bills.

If this sounds familiar, mediation

may be able to help you. We don’t

solve the problem for you - we

help you solve it for yourself.

Community Mediation can help

with conflicts over a range of things

such as noise, rubbish, high hedges,

parking, verbal abuse, boundaries

and much more.

*Names have been changed


For more information about

Hillingdon Community Mediation,

call 01895 446611 or visit



10 •

June/July 2007

Make your

home ‘safe

as houses’

safer hillingdon

The sunny weather and rising

temperatures are great for

getting out in the garden and

opening up doors and windows.

However, it can also give

criminals an easy route into

your home.

Summertime often sees an increase in burglary with

many burglars entering homes through doors and

windows that have been left open to get a “breeze”.

As many as a quarter of all burglaries happen as a

result of someone leaving a window open and



sometimes, burglaries even take place when the

householder is at home.

Taking a few simple precautions can help reduce the

chances of you becoming a summer victim:

• if you do not have locks on your windows, consider

investing in some - locks are quite cheap and these

days, they are available at a wide range of DIY shops.

You should also make sure you have good locks on

your main and patio doors. Always secure the most

vulnerable windows first, particularly ground floor

windows, windows that cannot be seen from the

street and those that can be reached from drainpipes

or a flat roof.

• when you go out - even if it’s only for a few minutes -

make sure ALL doors and windows are securely

closed and locked.

• even when you are at home, close and lock all

accessible windows - unless you are in the same


• if you need a cooling breeze, consider buying a fan



For more information about

securing your home contact the

Hillingdon crime prevention office

on 020 8246 1778

June/July 2007 • 11


Stub out or get out!

Very soon, England will step into line with its neighbours and the

whole of the UK will be smokefree. Non-smokers may be looking

forward to 1 July, but what will the move mean for smokers?

Offence Who is liable? Fixed penalty

notice (if paid

in 15 days)

Smoking in a smokefree place

Failing to display required no

smoking signs

Failing to prevent smoking in a

smokefree place

Anyone who smokes in a

smokefree place

Anyone who manages or

occupies the smokefree

premises or vehicle

Anyone who manages or

controls the smokefree

premises or vehicle

The changes

From 1 July 2007, it will be against

the law to smoke in virtually all

enclosed public places and

workplaces, as well as public and

work vehicles. Indoor smoking

rooms will also become a thing of

the past. It is estimated that

thousands of lives will be saved

over the next decade as a result.

The law applies to anything that

can be smoked – so pipes, cigars

and herbal cigarettes will be out

too. Failure to abide by the new

laws will be a criminal offence.

Local councils will enforce the law

and anyone caught will be given a

fixed penalty notice.

Make it your


There are certain things managers

of businesses need to do to

prevent people from smoking in

enclosed (or substantially enclosed)

areas.These include ensuring staff

know the law, removing ashtrays

and displaying correct no-smoking

signs. If you had a smoking room,

you’ll obviously need to think of a

new use for it!

Businesses are welcome to build

outdoor shelters for staff and

customers, although planning

permission will usually need to be

sought. Martine Baxter-Parsons is

the landlady of the Abrook Arms in

Fixed penalty

notice (if paid

in 29 days)



awarded fine

£30 £50 Up to £200

£150 £200 Up to £1,000

N/A N/A Up to £2,500

Uxbridge. She has been preparing

for 1 July for some time and has

erected outdoor shelters for

customers who smoke. “I’m both

pleased and concerned about the

impact of England going

smokefree”, she says. “My child lives

above the pub, so it will obviously

benefit her health when smoke is

no longer wafting up the stairs.

However, I am concerned it will

affect business, as many of my

regulars are smokers.”

If you run a local business, we

have advice to help you meet your

legal obligations, as well as

information on stop-smoking

services in the borough. Please call

01895 556000. Alternatively, for

more detailed guidance visit


All smokefree


including vehicles,

should display a

no-smoking sign

showing the

international nosmoking

symbol of a cigarette, in a

red circle with a red line through it,

and should have the words, ‘No

smoking. It is against the law to

smoke in these premises.’ (Posters

can be downloaded for free from


12 •

June/July 2007



The council is urging Hillingdon

residents to take care when parking

in the borough to ensure they

don’t fall foul of the new parking

law coming into force from 1 July.

The new scheme will mean

drivers will face different fines based

on the seriousness of the parking

offence.The initiative is being rolled

out by the government in an effort

to improve road safety and keep

London moving by reducing traffic

congestion and cutting the number

of illegal parking acts.

The two tier system will mean

motorists in Hillingdon will now

be fined up to £100 for more

serious parking contraventions,

such as parking in places like bus

stops, pedestrian crossings, safety

zones outside schools or where

loading is prohibited, compared to

lower fines of £60 for overstaying

at a parking meter or failing to

display a valid ticket. Penalties for

moving traffic contraventions, such

as being in a bus lane, entering a

yellow box junction and ignoring

no entry signs will also increase

to £120.

There will still be a 50% discount

for all fines which are paid within

14 days.

Cllr Keith Burrows, cabinet

member for planning and

transportation, says: “We

understand that no one likes to

receive a parking ticket and want to

ensure that as few people as

possible get them. However, the

new laws will enable more safe and

efficient journeys in Hillingdon.”

How to avoid getting a

parking ticket:

• always observe road markings

and read the signs

• make sure you park within the

parking bays

• display your parking pay and

display ticket, residents permit or

visitor’s voucher clearly.

If you do get a ticket whilst in

Hillingdon you can now pay quickly

and easily online by visiting the

online services section of the

council website



For more information on parking

related services in Hillingdon visit


June/July 2007 • 13

young people


for our



For most,

childhood is a

carefree time

when someone

is there to feed

us, take care

of us and

nurse us back

to health

when we’re


Around 700 young people in Hillingdon care for a family member,

but 500 of these have never come forward for support.

Sadly this is not the case for around

700 young people in Hillingdon,

who are the primary carers of

family members struck down by

serious health problems.

A Young Carers’ Strategy, just

launched by the council with the

support of The Children’s Society,

addresses the fact that sadly, a huge

number of these exceptional

youngsters don’t realise they are

entitled to support. The

organisation, Hillingdon Carers,

helps around 200 young people

aged under 18, but from the 2001

census it is clear there are up to

500 others yet to be identified.

Young carers face the challenge

of achieving in education, as school

or college work can often take a

backseat when there are such huge

obligations at home. But as Cllr

David Simmonds, cabinet member

for education and children’s

services explains, the strategy aims

to address problems such as these.

“Young people shouldn’t be

expected to carry out the same

caring responsibilities as adults”, he

says. “We are working to support

them in minimising the impact of

these responsibilities, so that they

have the same opportunities in life

as other young people.”

From now on, young carers will be

included in developing new services.

Since the plan brings together all

existing organisations on hand to

14 year-old Sam

and 16 year-old

Louisa Baker from

West Drayton

share the

responsibility of

caring for their


along with two

younger siblings.

Terri is now a

wheelchair user,

having suffered

a serious illness

last September.

Sam and Louisa’s time is divided between

help young carers and their families,

their support will be vastly improved

and crucially, should lead to an

increase in referrals to the service.

schoolwork and looking after Mum, and they admit it can be a struggle. But

Louisa is keen to go to college in September, and Hillingdon Carers are

supporting the whole family to help make sure this happens, and that her

brother and sisters fulfil their potentials too.


Left to right, Jo Brill, project manager at Young Carers,

Sarah Reese, Sam Baker, Louisa Baker and Joanne

Venn, who are all young carers themselves, and Paul

Coventry, project leader at Hillingdon Carers.

If you are a young carer or know someone that is please call Hillingdon

Young Carers on 01895 811206, or email office@hillingdoncarers.org.uk

Alternatively visit www.hillingdoncarers.org.uk

14 •

June/July 2007

Ryan Harding

Vikki Millar, Cllr David Simmonds,

Darren Davies and Amy Morgan

Laura Turner and Tom Murphy, head of

the council’s youth and connexions service

Young people from Hillingdon were

awarded for their achievements in May at

the annual Young Achievers Awards,

organised by the council’s youth and

connexions service.

In all 255 young people aged

between 11 and 25 received

awards at a ceremony held at the

Beck Theatre, Hayes.

Any young person living or

attending school in the borough

was eligible to be nominated by a

member of Hillingdon’s education

and children’s services or by

organisations working in

partnership with them.

This year young people were

nominated for, amongst other

things, volunteering, commitment to

education, overcoming difficulties in

their lives, sporting achievements

and for achieving gold, silver or

bronze standards in the Duke of

Edinburgh Award. All nominees

received an award.

Cllr David Simmonds, cabinet

member for education and

children’s services commented:

“The young achievers awards are a

real celebration of the talent,

determination and commitment of

young people from the borough of

Hillingdon.Their achievements

should inspire others to work hard

to attain their goals and to

overcome any obstacles that they

come up against.”

The awards also featured live

music and entertainment by young

people from the borough and a


special guest speaker, Laura Turner,

Commonwealth Games silver

medallist and UK 60m indoor

champion, who studied at Brunel

University. She spoke passionately

about the young people's

achievements and their dedication

to overcoming the obstacles they

had been faced with in their lives.

young people



June/July 2007 • 15

young people

A summ

FIESTA is back by popular demand, replacing the long lazy days

of summer with opportunities to burn some energy, let creative

juices flow or simply stop you getting bored!

Dettie Quirke is FIESTA 07

programme manager, and

personally chose many of the

courses herself – so Hillingdon

People met with her to find out


HP: In a nutshell, what exactly is

FIESTA, Dettie?

Dettie: It’s a programme of

informal learning and personal

development opportunities for

young people living or in education

within Hillingdon, aged 11-19…

HP: That sounds very much like

council jargon…

Dettie: Yes I suppose it is, but its

also true! FIESTA 07 is all about

unleashing young peoples’ potential

– its about them having fun, whilst

also learning.The choice is vast as

always – so whether they would

rather put on their trainers, overalls

or DJ headphones, we should have

something to satisfy everybody.

Programmes take place all over the

borough; in colleges, young people’s

centres and sports grounds.

HP: So what’s new for 2007?

Dettie: Aqua Extreme is in the

mix, as well as a week-long cycling

course that includes a chance to try

out Hawks BMX track. Something

I’m particularly excited about is the

football camp – Queens Park

Rangers coaches will be teaching

the Brazilian philosophy of football,

so there could be a chance to pick

up some of Pele and Ronaldo’s

legendary tricks.

HP: Sounds like you’ll be having a

go yourself?!

Dettie: I’d love to but as you can

imagine with so many programmes

going on it’s a really busy time for

me. We’ll have all the old

favourites too - like Summer

Action, where for just £30 young

people can spend an entire week

trying their hands at things like

dance, urban arts and music

production, and not only that but

the cost includes a trip to either

Thorpe Park or Chessington on

the last day. All FIESTA 07 courses

are affordable in fact - and none

more than £30.The council has

subsidised everything.

HP: So did you say something

about career-based courses?

Dettie: Yes – call them tasters of

what’s to come if you like! But it

won’t be like real work at all.

Young people can have a go at car

maintenance, web design, cookery

or food hygiene and there’s also

something called Stage Combat –

a brilliant workshop revealing the

secrets of special effects and

stunts used in filmmaking.There’s

much more as well, as you will see

in the brochure…

HP: What brochure? How

can people get one? And

how do they book?

Dettie: It’s simple – by

phoning 01895 250453

for a brochure or

downloading one from


Everything they need to

know is contained in it.

Oh, and there’s a 20%

discount if more than

one family member living

at the same address

attends FIESTA.

HP: Cheers then, I’m off

to get one… see you


16 •

June/July 2007

er Fiesta

young people

Don’t just take

Dettie’s word for it

– look what FIESTA

2006 participants

had to say:

“Staff were helpful, friendly and


“If I hadn’t have done it, I would

have been bored stiff at home!”

“I’ve learnt kayaking and rock

climbing – plus how to

communicate better”

“Thank you for the additional

support for the Chessington visit,

without it my son would have

missed out.”

Fiesta 07 runs from 23rd July to 31st August 2007

June/July 2007 • 17


More recycling

services for Hillingdon

Hillingdon council is committed to extending its recycling services to suit

our residents’ needs. In December last year the council introduced glass

recycling and in January free recycling for charity and non-profit

organisations was rolled out across the borough.

The council is now taking another step forward by introducing street litter

recycling bins.This means you will now be able to recycle rubbish such as

paper, cardboard, cartons, newspapers, tins, glass bottles and jars that would

have once been thrown away.

Where does

your can go?

6. The liquid

metal is then put

into moulds and

cooled and turned into

blocks of aluminium

which are then re-used

to make new cans.

1. Once you place your

cans in a clear plastic

recycling bag ready to be

collected by Hillingdon

council refuse collectors,

the 8.5 tonne fully

loaded lorry is

transported to a

recycling plant in

Colnbrook owned

by Grundons.

Did you know?

Thanks to our residents’ efforts, in

Hillingdon we have reduced the

amount of household waste going to

landfill by 5,900 tonnes, that is the

equivalent of 23kgs per person per year.

5. The flattened cans

are then melted in a

750 degrees celsius


It is estimated that

every household in the

UK throws away

around 200 aluminium

drink cans every year.

2. All the materials

are then sorted and

separated here and

sent to various

locations across

the country.

4. Once at the recycling

plant, mechanical hammers

flattened the cans into

small pieces, about the

size of a 50p piece.

3. Aluminium cans are

recycled in the UK by

Alcan, Europe’s

dedicated aluminium

can recycling plant.


If you require more information

on recycling email

dmjones@hillingdon.gov.uk or visit


18 •

June/July 2007

Hillingdon is...


Following a successful pilot in

Townfield, over 193 people and 56

teams of council workers and local

partners descended onto the

streets of Yiewsley last month, to

launch the start of a twelve month

programme called ‘Streets Ahead’.

The new scheme, which is being

led by the council, focuses on

engagement, education and

enforcement and aims to improve

local areas, ensuring closer

community working with

Hillingdon residents.

Streets Ahead coming to you soon:

Barnhill Thursday 24 May 2007

Northwood Hills Thursday 28 June 2007

Brunel Thursday 26 July 2007

Botwell Thursday 23 August 2007

Manor Thursday 27 September 2007

West Drayton Thursday 25 October 2007

Pinkwell Thursday 22 November 2007

South Ruislip Thursday 20 December 2007

Uxbridge North Thursday 24 January 2008

Heathrow Villages Thursday 28 February 2008

Cavendish Thursday 27 March 2008


For more information on Streets

Ahead visit


or email


Alternatively telephone:

01895 556247 or 01895 556792

Adopt an allotment

Unlike other parts of London where

there is a shortage of allotments, in

Hillingdon we have a number of

available plots across the borough.

There’s no cheaper, healthier, more

satisfying way to make sure you get

your five a day than by growing

them on your very own allotment.

The exercise and fresh air will do

you the world of good and if you

have children, get them involved in

the whole enjoyable experience too.

From easy peasy sweet peas to more

challenging vegetables like asparagus

and celery, an allotment can be

kept by gardeners of all abilities.

Prices for plots range from only

£16.00 to £62.20 per year and all

new allotment holders will be given

a pack to get started.



If you already have an allotment and

are interested in winning a cash

prize, get digging now, the annual

allotments competition is on its way.

Cash prizes will be awarded to

the top three allotment holders of

the best quality plots, with three

trophies also awarded for the best

kept allotment sites.


If you or a friend is interested in

renting an allotment or to find out

about the competition please call

01895 277 765 or email


June/July 2007 • 19

older people

Lady Craig Court

new homes for older people

Hillingdon People meets one of the

new residents of Lady Craig Court,

Hillingdon’s new, high quality

council homes for older people.

Lady Craig Court provides

housing that Hillingdon’s older

people told us they want – well

located, high quality homes like

those more often found in private

developments. Lady Craig Court’s

new residents started to move in

to the £4.8 million council-funded

development in May.

Lady Craig Court adds to the

community of older people in

Harlington, with Michael Shersby

House (a sheltered unit for older

people) and Hooper Drive’s

independent retirement homes

nearby. This has advantages for

residents in terms of social

networks, safety and security. All

Lady Craig Court’s new residents

are leaving larger family size homes,

which are in heavy demand

throughout Hillingdon.

Cllr Philip Corthorne, cabinet

member for adult social care,

health and housing said: “Lady

Craig Court works on so many

levels. It offers older people the

homes they want in sustainable

communities, while freeing up larger

council homes for families who

need them.”

Meet Donald Pascoe

“Ilived in Glebe Avenue, Ickenham

for 38 years. My wife and Ibrought

up our three children there and the

house was a great family home. I’m a

widower now and my children have

long since flown the nest so the

house got too big for me – a family

home needs a family to live in it.

“I’m no spring chicken. I’m 73

years old now, and the garden was

getting too much for me too. I

didn’t have the interest or

enthusiasm for it any more.

“I’m looking forward to having a

nice new home in a community of

older people. It’s hard to move

though, so many of my memories

happened in the old house and it’s

been really hard to make the

decision to leave that behind.”

Hillingdon Council is seeking to

add-on to Mr Pascoe’s former

three-bedroom home, making it a

six-bedroom home, to increase the

number of council homes available

for larger families.



better communities

Hillingdon has an ongoing

redevelopment programme for

sites that are under-utilised or

outdated. We also support housing

associations and community

partners to develop more modern

facilities using central government


The council aims to maximise

opportunities for building new

developments such as Lady Craig

Court in locations that are

attractive to older people, as well

as new low cost homes for sale to

first time buyers.

We recently redeveloped four

former garage sites to provide 19

new council homes, which received

hundreds of bids each when

advertised for letting. We are

looking for new opportunities to

redevelop under-utilised council

land, including garage sites, parking

and public amenity areas,

particularly where they attract antisocial

behaviour like graffiti, fly

tipping or vandalism.


For more information contact

Julie Marshall on 01895 277593

20 •

June/July 2007

Adult abuse

it happens,

safer hillingdon

it hurts

The council remains serious about tackling

adult abuse, so during June and July we’re

campaigning to keep ‘no secrets’ about this

serious issue.


Daisy’s story

Daisy (not her real name) is

85 years old and lives alone.

She receives support from her

neighbours and a care worker

employed through an agency

visits daily. One day she told

her neighbours that money

was going missing from her

purse.The neighbours, through

a process of elimination,

thought the most likely

suspect was the care worker

but couldn’t prove it. One of

the neighbours worked for

the BBC and borrowed a mini

camera, which he put into

Daisy’s video recorder with

her handbag in front of the

camera. One particular day

the carer’s visit was cancelled

yet mid-morning the carer still

called saying he needed to call

his agency about another

vulnerable adult who was not

answering the door.

While Daisy was in the

kitchen, the worker was filmed

pretending to make a phone

call and then bending over and

stealing money from Daisy’s

handbag.The evidence was

handed to the police.The care

worker was convicted of theft.

Daisy’s story is just one of many

investigated each year by Hillingdon

Council, working with the

Metropolitan Police, private and

voluntary service providers, and

health trusts. Last year we

investigated 128 allegations of adult

abuse. Adult abuse doesn’t only

happen to older people. Adult

abuse can happen to any vulnerable

adult, such as people with mental

illness, learning disability and

physical disability.

No secrets about

adult abuse

Adult abuse can be physical,

psychological, sexual or financial. It

can include violent or threatening

behaviour, verbal abuse, neglect,

unwanted touching or kissing, theft

or being pressured into giving

things away.

During June and July, we will be

joining with organisations in the UK

and worldwide to raise awareness

about adult abuse, to coincide with

World Elder Abuse Awareness Day

on 15 June. As well as taking part in

a number of local events, we will be

running a ‘no secrets’ campaign so

watch out for information

throughout the borough including

billboards, leaflets and posters.

It is important that people in

Hillingdon know that vulnerable

adults may be abused, so they can

report it. We can then investigate

the allegations and better protect

people unable to protect

themselves.The abuse that Daisy

suffered was stopped by the

prompt action of her good

neighbours.Vulnerable adults need

your help to protect them from

harm and abuse.

Report it

If you suspect that somebody you

know with a physical disability,

learning disability, mental health

problem, or aged over age 65 is

being abused, please contact the

council. If the matter is criminal, call

the police straight away.

Cllr Philip Corthorne, cabinet

member for adult social care,

health and housing, said:“We owe it

to people who can’t look out for

themselves to report any signs of

adult abuse. We believe that adult

abuse often remains hidden, so it’s

important that we bring it in to the

light and keep ‘no secrets’.

With your help

vulnerable adults will

be safer.


Hillingdon Council Contact

Centre 01895 250111

Metropolitan Police (Uxbridge

Police Station) 01895 251212

June/July 2007 • 21


picture posed by models

Could you

Foster or Adopt

a child for Hillingdon?

We need people like you to help make

a real difference to a child or young

person’s life.

Hillingdon Council’s fostering and adoption

service would love to hear from you if you feel

you have time in your life to give a child or

young person real hope for the future.

Currently we are looking for:

Short and long term

foster carers

to provide safe homes for children of all ages

who cannot live with their birth families

Respite carers

able to help out a family of a child with disability

Adoptive families

wanting to make a family come true especially

for older children and sibling groups

Call us now on freephone

0800 783 1298



Which date

will you choose?

Paying by direct debit is the easiest and most

convenient way to pay your council tax

• Choose from four payment dates

• Your bill is paid automatically

• There’s no paperwork

• One call is all it takes


Tel: 01895 250000

(9am to 5pm)

First Aid at Work and

Paediatric First Aid

courses for 2007

+Hillingdon Council’s safety services

now offer First Aid at Work courses

one day a week, on Saturdays or in

the evenings.

We also offer evening and weekend

courses in Paediatric First Aid.

Information and booking details for

these or our other courses, can be

found at: www.hillingdon.gov.uk

(under Business/health & safety).

For times and dates

please contact

the training team

on 01895 250866

22 •

June/July 2007

A popular local tourist attraction

celebrated its one-millionth

customer in May. Ruislip Lido

Railway, based at the council run

Ruislip Lido, in Reservoir Road has

been running since it first opened

to the public in 1945.

Barbara and Ed Zammit, visiting

the railway with their grandson,

Jamie were identified as the one

millionth customers and were

given a year-long family pass to

mark the occasion.

Mrs Zammit said: “We were

delighted, it’s a wonderful local

resource and I just think we are so

lucky having a grandson of three to

have as many rides as he wants.”

The family had been walking in

the woods near Northwood and

had happened upon the railway by

chance, just as a train was


The Zammits, from Harrow, were

given the prize ticket by Brian

Boreham, president of the

railway, and Matthew Streeton,

the director.

Other passengers on the

railway were treated to glasses of

champagne or orange juice after

the family were presented with

the tickets.


Ruislip Lido Railway is operated by

the Ruislip Lido Railway Society. For

more information and opening times

visit www.ruisliplidorailway.org


A growing


A garden centre is seeking volunteers

to continue its excellent work helping

people with learning difficulties.The

Rural Activities Garden Centre on

the West Drayton Road is run by

Hillingdon Council and has been a

flourishing success since it was set up

nearly 20 years ago.

The plant nursery provides

essential alternative day care for

adults with learning difficulties

within the borough. Not only does

the centre offer plants for sale to

the public but it also allows the

adults using the centre to learn

specific horticultural techniques

such as seed sowing, pricking out,

potting up and watering.

Sue Williams, centre manager

commented:“Learning in a work

related commercial environment

offers stability, friendship and a great

sense of achievement.The centre

also offers a framework for

developing interpersonal skills

through working together and

serving the general public.The Rural

Activities Garden Centre is a truly

unique place to work and support.

“Volunteers with horticultural

experience are always welcome to

come and join the team, although

applicants need not necessarily have

gardening experience as some tasks

on the site simply only require

commitment to enjoy working with

this dedicated group.”

The centre is open from 9am to

4pm, Monday to Friday and offers a

varied display of annuals, perennials,

herbs and shrubs, many of which

are ideal for the drought conditions

expected with another long, hot,

dry summer forecast.

To visit the site

The Rural Activities Centre,

West Drayton Road,

Hillingdon UB8 3JZ

Opening Times

Week days 9am-4pm all year

Commencing mid-May and until the

end of the bedding season

Saturdays 9 – 1pm

Geraniums from 90p each,

Petunias from £1 each and shrubs

from £4 each.


To contact the site:

Tel: 01895 443445

Fax 01895 448204

June/July 2007 • 23


Refugees have made

a massive cultural,

social and economic

contribution to life

in the UK in the

last 450 years.

Refugee week

This year Refugee Week, which

runs from 18 – 24 June, will be

celebrating the significant role that

people who flee to the UK to

escape persecution have made to


The British tradition of welcoming

genuine refugees to this country is

a great one, through a culture of

open-mindedness, mutual respect

and appreciation of shared learning.

Since it began in 1998, the

national Refugee Week multiagency

project has developed into

a high profile event that challenges

negative stereotypes of refugees

and asylum seekers and brings

people together on a national scale.

Hillingdon has participated with

the national celebrations of Refugee

Week since 2002.

This year the focus is on

‘Celebrating Cultures in Hillingdon.’

The celebration day will show the

positive contribution that our

communities bring to Hillingdon

through culture, music and art.

Many events are being held

throughout Hillingdon including

displays and events in all of

Hillingdon’s 17 libraries. Events and

activities are also taking place at the

Hayes town centre bandstand and

in the Hayes Methodist Church on

23 June from 11am until 3pm.



For more information about

Refugee Week please log on to

www.refugeeweek.org.uk or

contact Priscilla Simpson, Healthy

Hillingdon on 01895 277140 or




24 •

June/July 2007

Fun for all the family

Across the borough this summer, you will find all sorts

activities and events to keep the whole family occupied.


Party in the


This years annual

‘Party in the Park’,

organised by

Hillingdon Council’s

children’s information

service and local community magazine, Sunshine, is

being held on Saturday 30 June between 1.30pm and


Taking place in Fassnidge Park, Uxbridge, this popular

community event is full of free activities to keep you

busy all afternoon. Geared towards children, the event

offers something for all ages especially the under 5s

with free activities from local groups, such as Hillingdon

Council’s libraries and leisure services, National

Childbirth Trust and Hillingdon Home Start. Older

children can enjoy activities, such as the free hands-on

crafts, tours of the local fire engine and a go on the

giant Scalextric.

To keep you going, there will be free drinking water

and pieces of fruit on offer, thanks to the 2nd West

Drayton Scouts as well as goody bags and balloons,

sponsored by the council’s children’s information service.

For more details call the council’s children’s

information service on 0800 073 4800.

When: Saturday 30 June, 1.30pm – 4.30pm

Where: Fassnidge Park, Uxbridge

Information: A free community event for local families



Hillingdon is

celebrating refugee

week with a day

packed full of

activities and events,

including traditional

Albanian,Tamil and

Afghani dances,

poetry readings,

displays and

presentations, Hayes

Methodist Choir

and much more...

When: Saturday 23 June, 11am – 3pm

Where: Hayes town centre bandstand and Hayes

Methodist Church

Information: A free event, open to everyone

Tour de Hillingdon

As part of the Minet Country

Park Festival, Hillingdon Council’s

sports development’s ‘Tour de

Hillingdon’ will involve a huge

range of activities and events for

all the family.

These include some spectacular

mountain bike stunts performed

by Rich Johnson; Extreme Wheels

and Hawks BMX coaching and

racing, the Family and Leisure

Cycling Roadshow offering you a

range of bikes to try (conventional and less

conventional), go-ride coaching for beginners with

British Cycling and spinning ‘taster sessions’ with the

London Borough of Hillingdon leisure service. Alongside

this there is a full programme of fun and competitive

races on Hillingdon Cycle Circuit.

Everyone is welcome to join in. Bikes will be available

for those who do not have one to bring along.

When: Saturday 16 June, 12noon – 5pm

Where: Minet Country Park, Springfield Way, Hayes

Information: An afternoon of free activities

Fun days

As part of a

month long

celebration of

childcare, both

of Hillingdon’s


centres will be

holding fun days.

Come along

and meet the team, find out more about children

centres and let the children enjoy the entertainment.

For more information on both fun days call the

council’s children’s information service on 0800 073


When: Friday 22 June, 10am – 3pm

Where: McMillan Early Childhood Centre, Judge Heath

Lane, Hayes

Information: Free to local families with children under 5

When: Tuesday 26 June, 10am – 12noon

Where: Nestles Avenue Children’s Centre, Nestles

Avenue, Hayes

Information: Free to local families with children under 5

June/July 2007 • 25


Does your voluntary group

work with young people?

Is your group based

in Hillingdon?

Do you work mainly

with young people

resident in



If yes, you may be eligible for affiliation to Hillingdon Council’s

youth service.

Affiliation benefits include eligibility for capacity building assistance to help you

to increase your membership and contact with young people, help with premises

hire for special events and training assistance for your organisers and leaders.

Hillingdon Council’s youth service is now accepting applications for affiliation for 2007.

To apply, you can download an application form and further information from the

Hillingdon Council website www.hillingdon.gov.uk/communityandliving/youthservice

Existing 2006 affiliated groups can apply for capacity assistance now. Application forms

and further information can be downloaded from the website.

Alternatively, call Hillingdon Council’s youth service on telephone number

01895 277252 to request forms to be posted to you.

Please note: organisations affiliated to Hillingdon Council’s youth service for 2006 must

re-apply for affiliation in 2007.

Youth Opportunities Fund and Youth Capital Fund

Hillingdon Council has money available to be spent on projects that are initiated by

young people for the benefit of the community or for the benefit of young people.

Application forms and guidance notes are available from

the council’s website


or alternatively call Hillingdon Council’s youth service on

01895 277252 to request forms to be posted to you.

26 •

June/July 2007

Time on your hands?



SAMS (Social Activities

for Multiple Sclerosis)

enable people with

Multiple Sclerosis, their

carers and partners to

have access to recreation,

leisure and social

activities, educational

pastimes and other

activities that able bodied

persons take for granted.

A volunteer treasurer,

who can work from

home, is needed to

monitor the accounts and

give a treasurers report

to the committee on a

six weekly basis.

Beauty therapist

Harlington Hospice

Association enhance the

quality of life of those

who use the hospice in

Harlington and aim to

provide the highest

standards of professional

individual care within a

compassionate, safe,

welcoming and

supportive environment.

The association need

volunteer hairdressers,

beauticians and

manicurists to offer

services to all patients.

You will be required to

work within the area and

daycare areas while taking

account of advice on

health from nursing staff.

For more information

on these appeals call the

Volunteer Centre

Hillingdon on

01895 442730

Visitor centre


The Colne Valley Visitors

Centre in Denham helps

to protect and improve

40 square miles of

countryside to the west

of London.The visitors

centre, whose role is to

provide information about

the many walks, parks and

events in their area,

requires a volunteer to

assist the manager in the

information centre and

café in a variety of tasks.

Support for

young people

Hillingdon youth

offending service works

in a supportive way with

young people aged 10 –

17 years old, who have

offended or are at risk of

offending.The service

requires a number of

volunteers, including:

• mentors to provide

positive, nonjudgemental


and encouragement and

assist the young person

through the important

transitions in their lives

• appropriate adults to

safeguard a young

person’s rights, interest

and welfare in the

absence of their parent,

guardian or social

worker at the police

station, to enable the

police interviewing

process to continue

without delay

• youth offender panel

members to help deal

with young people who

commit crime by

exploring the

circumstances and the

cause of their offending


Ruislip Police Station

5 years of successful volunteering

1 – 7 June is Volunteer

Week, a fantastic

opportunity to celebrate

the contribution of

volunteers and to

acknowledge the

contribution they make.

Did you know that

Ruislip Police Station is

successfully supported by

volunteers and has been

for five years now? The

85 volunteers, who run

the front counter and

offer other support at

the station from 10am to

5pm Monday to Saturday,

are aged from 18 to 85

years old. Most are older

people who have retired

but still want to make a

positive contribution to

the community.

Volunteers support the

police station completely

- answering phones,

taking minor crime

reports, dealing with

minor traffic incidents,

dealing with lost and

found and providing

excellent customer

service. More major

incidents are dealt with

by police officers from

Uxbridge, who visit the

Ruislip station often, or at

the larger police stations.

Ruislip Police Station’s

volunteer support saves

many people a trip to

Uxbridge and saves

sworn officer time, leaving

Volunteers, Roger Maxwell and

Moira Punton cut the cake

more police available to

protect the community.

Two Safer

Neighbourhood Teams

operating out of Ruislip

Police Station are very

supportive of the

volunteers and the work

they do.

Roger Maxwell, who

has been volunteering at

Ruislip Police Station

since the beginning, said “I

have found volunteering

interesting, satisfying and

an enjoyable way of

putting something back

into society. I get more

out of it than I could

possibly put in. The

comradeship and the

feeling of belonging to a

great organisation were

the things I missed when

I retired from my full

time occupation. I now

have all these and it is a

good feeling knowing that

I am helping the police in

their difficult job”.

Fact file

• Ruislip Police Station has 85

volunteers, 26 of whom serve the

front counter.

• Over 38,000 people in Hillingdon

say they regularly volunteer for at

least two hours a week.

• If that work were paid at £10 per

hour, that would be a staggering

£39.52million per year.


June/July 2007 • 27

Hillingdon Primary Care Trust Board Meetings

Hillingdon Primary Care

Trust Board Meetings

Kirk House, 97-109 High Street,

West Drayton UB7 7HJ.

All PCT board meetings start at 2pm

and end at 4pm and are held in public

19 June, 17 July and 21 August

2007 at Kirk House

18 September 2007 Annual

General Meeting at the Civic

Centre, High Street, Uxbridge



(Single Opportunity Lodgings scheme)

run by Frays Charitable Housing Association Ltd

Accommodation wanted

Do you have a spare room in your house?

Would you like to earn up to £81.73 per week, tax free?

We need lodgings NOW for our list of clients

We offer personal advice, care and support - FREE!

All clients are interviewed and matched to your


For further information contact Teresa Simmonds

on 01895 678026

Have you made a will?

The Will Group

(established 1991)

offer a comprehensive service

Single will £55 (inc VAT)

Pair of wills £70 (inc VAT)

Home visits at any time

included in the fee.

We also offer:

• Will storage with free updating

• Inheritance tax planning

• Tenancy in common

• Enduring Powers of Attorney

Telephone for a free

brochure or appointment

01895 635490


To advertise in

this magazine


Lynette Jones on

01895 250575.

Please mention

Hillingdon People

when responding

to adverts

ALP Health and Beauty

Bioskinlas skin re-surfacing technology

for men and women

• Acne lesions and scars formation

• Acne rosacea and couperose

• Wrinkles • Open pores

• Ageing skin • Stretch marks

• Pigmentation • Oily skin & acne

• Other treatments available are: electrolysis,

waxing, threading, manicure and pedicures

For more information,

call Neeta on 01895 464140

Bioskinlas clinical cases


Cycle trainers


Keen on cycling?

Earn good money at hours

to suit you

Make a contribution to the

community and become a

cycle trainer

Trainers are needed for:

- Term time

- School holidays

- On Saturdays

- Weekdays and twilight sessions

You should have your own bike

and plenty of enthusiasm.

To apply call the council’s road safety

officer on 01895 250950 or email



an you

ycle Safely?

Your local road

safety team

offers free

cycle training

to all children living or

attending school in the


For more information, visit


(type in ‘cycling’ in the A-Z


Telephone 01895 250950

tretch your child’s imagination

in three directions at once

Here’s a way to spend weekends that’ll have 4-16 year olds buzzing.

Enrol them in your local Stagecoach theatre arts school where they

learn to act, sing and dance. The skills they learn aren’t just for the

stage. They grow in confidence and self-esteem. Stagecoach training is

a training for life. There’s no audition. Enthusiasm is all they need.

Call Principal Rebecca Henry

for a Prospectus on:


Summer Workshop

30th July to 3rd August at Stagecoach Harrow

A week of learning stage craft with a show at the end!

Call Stagecoach Harrow now on 020 8366 8519

28 •

June/July 2007

Useful information

Contacting the council


Civic Centre switchboard & out of hours 01895 250111

Library information desk 01895 250600

To report problems


Advice and support

To report housing benefit fraud and other frauduent

claims including the unauthorised occupation of

council housing 0800 389 8313

Anti-social behaviour 01895 556611

Children’s Information Service 0800 073 4800

Citizens’ advice 0870 126 4021

Hayes One Stop Shop 01895 556004


Industrial or commercial noise 01895 250155

Racial harassment 0800 694 0240

Care services


To request social services for people aged over 65 years

or for younger people who have physical or sensory

disabilities. 01895 556633

Careline 01895 250380

Adoption and fostering 01895 277850

Drugs or sexual health for

young people up to 21 years 01895 257285

Community information

Hillingdon Age Concern 01895 431331

Hillingdon Racial Equality Council 020 8848 1380

London Fire Brigade (Hillingdon team) 020 7587 4402

NoTrag 020 8759 1677

Samaritans 01895 253355

Social Security (Benefits Agency) 020 8426 3000

Three Valley Water 0800 376 5325

Council tax

General enquiries & payments 01895 250000

Council tax benefits 01895 556666

Environment and street scene

To report abandoned cars, flytipping, graffiti, flooding,

grass cutting, parks and open spaces, potholes and

pavements, recycling, refuse collection, trees, street

lighting, parking appeals and request special collections.

01895 556000




For enquiries for people facing homelessness, those who

need advice on housing rights and options, benefits,

Locata, temporary accommodation, energy grants and

private sector housing and to report domestic violence.

01895 556666

Empty properties helpline 01895 277438

Noise 01895 556666

Pest control 01895 250184 / 2772



Advice and guidance (young people) 01895 257855

Enquiries about free school meals, travel,

uniform grants and school admission 01895 556644

Truancy hotline 01895 250858



General leisure enquiries 01895 250453


Hayes Pool 020 8573 2785

Hayes Stadium 020 8573 0093

Highgrove Pool, Ruislip 01895 630753

Queensmead Sports Centre, Sth Ruislip 020 8845 6010

Local democracy


Councillors’ names, addresses and advice surgeries

01895 250600

Council meeting dates and agendas 01895 250636

Conservative group office 01895 250316/250728

Electoral registration 01895 250251


Labour group office 01895 250780/250271

Liberal Democrats group office 01895 277821

Mayor’s Parlour 01895 250764

Planning applications


Aviation applications 01895 277580

Building control enquiries, inspection

requests and dangerous structures 01895 250804


Dangerous structures (out of hours) 01895 250111

Domestic planning applications 01895 250400/250401

Land charges enquiries 01895 250689

Major applications 01895 250404

Planning enforcement 01895 250604

Planning policy and environmental assessment 01895 250844

Planning reception 01895 250574/250834

Registration and fee enquiries 01895 250568

Telecoms applications 01895 250610

Transportation policy and projects 01895 277206


Harefield Hospital 01895 823737

Hillingdon Hospital 01895 238282

Mount Vernon Hospital 01923 826111

Northwick Park Hospital 020 8864 3232

Watford General Hospital 01923 244366

NHS Direct advice line 0845 4647


Hayes 020 8569 1212

Ruislip 01895 251212

Uxbridge 01895 251212

West Drayton 01895 437212


Hillingdon Police Community Advice Line (for non urgent

matters), 10am to 5pm, Mon to Sat 020 8246 1860

section useful information

June/July 2007 • 29

Hillingdon Warm Zone Scheme

Putting in 8 to 10 inches (20-25cm) of

loft insulation can save up to 25% on

your heating bills!

Unfilled cavity walls can be losing up

to 33% of the heat you pay for!

(Houses built after the mid 1930s are likely to have

cavity walls).

For a free no obligation survey for home insulation,

please call: Freephone 0800 587 2251

Or complete your details on the slip below and you will

be contacted.

Example cost:

3 bed semi- Loft insulation Cavity wall insulation

detached house

Approx cost from £105 - £210 from £94.50 - £189.00

If you receive income related benefits, you may be

entitled to free insulation measures.

Please complete and return slip to:

London Borough of Hillingdon, PSH 2E/07, Civic Centre,

Uxbridge, Middlesex, UB8 1UW.


It's back for ‘07

Fiesta is the London Borough of

Hillingdon’s summer activity

programme and

provides informal

learning and




across the

borough for

young people

aged 11-19 yrs

old who live or are educated in

the London Borough of


There is absolutely no way you

will be bored this summer

unless of course you don’t

call the Fiesta hotline on

01895 250453

to request the brochure.



Post code_______________Tel____________________

Please tick box if you receive benefits

Miss it

Miss out!

23rd July - 30th August 2007

30 •

June/July 2007

arts events in Hillingdon

children’s events

Nature Explorers

Organised by A Rocha UK

Sat 9 June, 10am

Sat 14 July, 10am

A nature-oriented fun outing

for families who love nature.

Activities to include wild animal

films, exploring, animal stories,

crafts etc. For children aged 5-

11 with accompanying adult.

More details: 020 8573 0761

Free event

Minet Country Park

Art in the Park

Organised by A Rocha UK

Sat 9 June, 1pm

Sat 14 July, 1pm

Join in with art and craft activities.

More details: 020 8573 0761

Free event

Minet Country Park

Life cycles

Pre-school nature play

with Jill Nicholas

Wed 27 June, 10.30am and 1pm

Bubble painted caterpillars and

big tissue paper butterflies. Frogs

spawn, tadpoles and frogs to

make. Learn about nature’s life

cycles. Suitable for 3 – 4 year

olds accompanied by an adult.

£4 per child

More details: 01895 270730

Iver Nature study Centre

Sensory Adventure

Pre-school nature play

with Jill Nicholas

Wed 18 July, 10.30am and 1pm

Explore nature using your

senses. A nature walk with lots

of activities: prickly tickly, paint

boxes, treasure sacks, feely

bags. Suitable for 3 – 4 year

olds accompanied by an adult.

£4 per child

More details: 01895 270730

Iver Nature study Centre

The Big Wild Read

Organised by A Rocha UK and

Hillingdon Council library service

Tues 24 July, 2pm

Storytime fun, crafts and the

chance to join the summer

reading challenge,The Big Wild

Read.There are stickers and

free gifts to collect.

More details: Liz McMillan on

01895 250703

Free event

Minet Country Park


Flower arranging

Ruislip – Northwood Flower

Arrangement Society

Tues 5 June, 7pm

A night at the movies by

Audrey,Vera and Geoff.

£3 for visitors

More details: 01923 822026

St John’s Church Hall

Life drawing class

Wed 6 June, 3pm – 6pm

As part of Hillingdon Arts

Week, learn to draw, improve

on your drawing skills, or just

practice your drawing with a

life model. Equipment will be


Ticket: £7.50

More details: 07719 013885

Winston Churchill Hall

Art classes

By Chris Hale

Thurs 28 June and Thurs 26

July, 10am

Try your hand at water colour

painting or hone existing skills

in a calm and therapeutic

atmosphere.To suit all levels.

Materials provided.


More details: 01895 270730

Iver Nature study Centre


Something Sixties

Presented by the Ruislip

Operatic Society

Sat 21 July, 2:30pm and 7:30pm

A mixture of music , including

hits from the Beatles and

numbers preformed by the

society during the 10 shows

preformed in the sixties. St

Albans Brass, five professional

musicians, will also be making a

guest appearance.

Tickets: £8

Box office:07905 932366

Winston Churchill Hall

Words and Music

Every Wednesday, 12noon

A varied hour of live, recorded

music, poems and drama.

Refreshments available.

More details: 020 8581 0264

or 01895 231202

St John the Baptist Church


Pearls before Swine

National Trust talk given by

Mrs Jane Kelsal

Mon 18 June

Non members £2

More details: 01895 633091

Winston Churchill Hall


Accidental Death

of an Anarchist

Presented by Proscenium

Wed 6 – Sat 9 June, 7.45pm

A modern classic comedy

based on the true story of a

political anarchist who “fell” to

his death from a 4th floor

window in Italy during police


Tickets: £8.50

Proscenium box office:

020 8866 7075

Compass box office:

01895 673 200

Compass Theatre

outdoor events

A Bird in the Hand

Organised by A Rocha UK

Thur 21 June, 7.30am

Find out about bird ringing;

birds are collected in a special

net, measured, and released

unharmed.The data is used to

see how well birds are doing

nationally. Subject to the

weather, please call 07989

307461 the day before to


More details: 020 8573 0761

Free event

Minet Country Park

Green Team

Make hay while the sun shines

Organised by A Rocha UK

Sat 28 July, 10am and 2pm

Take part in the annual

summer hay cut and help

encourage the wildflower

meadows for next year.

More details: 020 8573 0761

Free event

Minet Country Park


Compass Theatre

Glebe Avenue, Ickenham

Box office: 01895 273200

Connaught recreation ground

Opposite Hayes Area Housing

Office, off Uxbridge Road

Fassnidge Park

Rockingham Parade, Uxbridge

Iver Nature Study Centre

Slough Road, Iver Heath, Bucks

01895 270730

Martin Baker

Sports & Social club


Tilehouse Lane, Denham

family days

Minet Country Park

Community Festival and Tour

de Hillingdon

Sat 16 June, 12noon

Come and spend the day

trying out free activities like

environmental art, wildlife

activities for children, see The

Big Bug Show and take part in

Tour de Hillingdon events. With

live music and refreshments.

More details: 020 8573 0761

Free event

Minet Country Park

St John’s Festival

Sat 16 – 24 June

A dizzying array of local talent

will be on show in June as St

John’s Church (on Hillingdon

Hill) holds a nine day festival.

The festival is made up of over

40 individual events for all the


More details: www.stjohnsfest.org

St Johns Church

Summer Funday

Sat 28 July, 12pm – 3pm

Hillingdon Cherubs, the Parent

Support and Fundraising branch

of the Hillingdon Special Care

Baby Unit are holding their

annual summer funday to raise

money for the unit.

For more details visit:


Martin Baker Sports

and Social Club

Party in the Park

Sat 30 June, 1.30pm – 4.30pm

Come along to this free local

community event for families all

over Hillingdon.There will be

non-stop fun and

entertainment for children

under 11.

Free event

Fassnidge Park

Hillingdon Homes Fun Day

Sat 8 Sept, 11am - 3pm

Come and be part of the fun

with free goodies, giveaways

and plenty of activities. All ages

welcome, picnic area available.

Free admission

Connaught recreation ground

Minet Country Park

Springfield Road, Hayes

020 8573 0761


St John’s Church Hall

Hallowell Road


St John the Baptist Church

Royal Lane, Hillingdon

Winston Churchill Hall

Pinn Way, Ruislip

01895 678800

If you wish to publicise an event, please email details by to hillingdonpeople@hillingdon.gov.uk September 1to hillingdonpeople@hillingdon.gov.uk or send to or send to

Hillingdon People, 3E/07 Civic Centre, High Street, Uxbridge, UB8 1UW. Events are selected at the editor’s discretion.

June/July 2007 31

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