Beyond purchasing

| Appendix 55
17a. How much has the procurement
function changed your organization’s procurement ent cost base in each of the last
three years, on average?
Don’t know
9%
Increased
greatly Increased moderately (5-30%)
(More than 30%) 25%
10%
Decreased greatly
(More than 30%)
Stayed about the same
3% (Down 5% - up 5%)
Decreased moderately (5-30%)
27%
26%
587 respondents
17b. What goal does
it have for each of the next three years, on average?
Increased greatly
(More Than 30%)
7%
Increased moderately
(5-30%)
22%
Don’t know
11%
Stayed about the same
(Down 5% - up 5%)
22%
Decreased greatly
(More than 30%)
6%
Decreased moderately
(5-30%)
33%
582 respondents
18. How would you describe the relationship of your organization's central procurement function with
its internal customers?
Cooperative but needs some
improvement
Very cooperative, with good mutual
understanding 62%
13%
Not applicable; we do not have a
central procurement function/
Don't know
Inadequate and needing
8% a lot of work
Poor, with very little cooperation
14%
or mutual understanding
3% 590 respondents
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