CLV UK Operational Brochure - How We Do It - Campus Living ...

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we know students Resident surveys have helped us to develop student villages that provide quiet and social study areas, to build attractive social facilities and to offer a residential life programme with activities and events, skillbased workshops and much more. But that is not all. As well as students’ views, we value feedback from our global network of customer service staff; those people on the ‘front line’ dealing with residents’ requests and, sometimes, problems. <strong>We</strong> ensure that the planning of any new development involves not only architects and approved building contractors, estates and capital projects teams, but operational team members too. Staff members can ensure that accommodation includes function as well as form and any concerns or practical considerations can be tackled at this key stage. A simple example of this would be the design of multi-bed apartments. All residents have to pass through our reception and communal areas to reach their room ensuring that no resident is isolated - no one is left out in our student villages – by design.
<strong>We</strong> ensure that the planning of any new development involves not only architects and approved building contractors, estates and capital projects teams, but operational team members too.
Page 1 and 2: how we do it our approach
Page 3 and 4: usiness Campus Living Villages is i
Page 5 and 6: erienced
Page 7 and 8: globally experienced We aspire to
Page 9: We make it our business to know stu
Page 13 and 14: Green is what we do; from planning
Page 15 and 16: sure We are flexible; we know that
Page 17 and 18: “The University has been extremel
Page 19 and 20: We tailor-make our operational pack
Page 21: “Only through investment in the d
Page 24 and 25: our teams work Working in partnersh
Page 26 and 27: studentcentric focus
Page 29 and 30: student-centric focus “… it g
Page 31 and 32: Tilly Holton, Interior Architecture
Page 33 and 34: e es Providing support is something
Page 36: contact us to find out more visit e

CLV UK Operational Brochure - How We Do It - Campus Living ...

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