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CLV UK Operational Brochure - How We Do It - Campus Living ...

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our teams work<br />

Working in partnership with<br />

universities towards a worldclass<br />

living experience for<br />

residents often means the<br />

transferral of staff. <strong>We</strong> have<br />

wide experience in managing<br />

the transfer of TUPE staff and,<br />

with early communication and<br />

involvement of staff members,<br />

the move is seamless.<br />

In 2011 <strong>CLV</strong> <strong>UK</strong> launched its<br />

V-Star employee recognition<br />

programme. The V-Star<br />

Employee of the Year is awarded<br />

to the member of staff that<br />

has delivered over-and-above<br />

customer service. The first<br />

recipient of the award joined<br />

<strong>CLV</strong> <strong>UK</strong> through a TUPE process<br />

after 10 years’ experience of<br />

working with the university<br />

accommodation department.<br />

The recipient was recognised<br />

for personal development as<br />

well as the development that<br />

he had invested in his own<br />

team. Recognition is a key<br />

factor in staff retention and,<br />

at <strong>Campus</strong> <strong>Living</strong> Villages we<br />

provide opportunities and<br />

encouragement for our staff to<br />

grow with us.

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