CLV UK Operational Brochure - How We Do It - Campus Living ...

We tailor-make our operational
packages. We know that some
of what we offer, universities do
as well themselves , so we can
integrate our services into a
university’s existing operations.
We therefore offer options:
> Operations and management
> Facilities management
> Asset and risk management
> Construction and
development, including
refurbishments
> Finance, budgeting and
administration
> Human resources and legal
expertise
> Compliance
> Residential life programming
> Sales and marketing
> Information Technology
and Resident Management
Systems
> Business planning and
strategy development
> Customer service
Once options and operations
are agreed, continual dialogue
with our university partners
is essential. A typical regime
of formal and informal
relationships with university
partners is outlined opposite
and would allow all parties to
share best practice, compare
notes and discuss operations
to ensure the smooth running
of the student village:
Student Village
Advisory Board
Student Welfare and
Security review
FM and Technical Services
Accommodation Operations
Students’ Union
Conference Co-ordination
We believe in innovation
and know that this key
strength sets Campus Living
Villages apart from other
accommodation providers. As
an example of this innovation,
we have established a UK
Advisory Board.
Chaired by a senior university
professional with over 35
years in the field, our Advisory
Board’s aim is to listen,
interpret and draw on the
experience of members to
further develop our services
and deliver on the objectives
of our university partnerships.
The board meets quarterly and
invites university colleagues
to attend to discuss matters
affecting the sector.
Partnership working teamed
with innovation: a powerful
combination.