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Annual Report 2004 - HL Display

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the company’s products. This means that these products can be<br />

produced at higher speeds which creates cost reductions.<br />

Quality and reliability<br />

<strong>HL</strong> <strong>Display</strong> operates an ambitious quality programme at all production<br />

facilities. Detailed quality targets are set for each factory,<br />

production process and product, and these are followed up on an<br />

ongoing basis. All production facilities now maintain a high level<br />

of quality, and work focuses mainly on continuously implementing<br />

further improvements.<br />

At present there are quality assurance systems at all production<br />

facilities, structured in accordance with the international quality<br />

standard ISO 9001. In due course all production facilities will also<br />

be certified in accordance with this standard. The plants in Sundsvall<br />

and Falun were already certified in accordance with ISO 9001.<br />

In <strong>2004</strong> the Karlskoga factory was also ISO 9001-certified.<br />

Delivery performance, lead times and the percentage of claimed<br />

items are important quality yardsticks for <strong>HL</strong> <strong>Display</strong>. The average<br />

delivery performance in <strong>2004</strong> for <strong>HL</strong> <strong>Display</strong>’s two largest production<br />

plants, Sundsvall and Falun, was 97.6 and 92.8 respectively.<br />

This is in line with the company’s targets of 98 per cent in Sundsvall<br />

and 93 in Falun. The target for Falun is lower, due to the fact<br />

that the production process there is more complex. The average<br />

lead time for the Sundsvall plant was 9.75 days in <strong>2004</strong>, which is<br />

slightly above the target of 9 days. The average lead time for the<br />

Falun plant was 14 days. Falun now also has a lead time target<br />

of 9 days. The successful lead time project conducted in Falun<br />

during the year enabled the company to meet its target of 9 days<br />

in September.<br />

The number of claimed items in proportion to total orders was<br />

on average 0.7 per cent in Sundsvall and 0.9 per cent in Falun.<br />

<strong>HL</strong> <strong>Display</strong> believes that there is potential for improvement in this<br />

area, and initiatives are underway to reduce the number of claimed<br />

items in 2005.<br />

<strong>HL</strong> DISPLAY’S PRODUCTION FACILITIES<br />

Sundsvall, Sweden <strong>HL</strong> <strong>Display</strong>’s biggest production facility, specialising in<br />

the extrusion and injection-moulding of medium-sized products such as<br />

the <strong>HL</strong> Datastrip and components for the Optimal shelf divider system.<br />

Karlskoga, Sweden Specialises in the injection-moulding of <strong>HL</strong> <strong>Display</strong>’s<br />

biggest and smallest products, such as floor stands and coupon spears.<br />

Falun, Sweden Specialises in cold-bending and hot-bending of plastic as<br />

well as screen-printing. Shelf talkers are one example of products manufactured<br />

in Falun.<br />

Falkenberg, Sweden Specialises in panel-bending and wire-bending,<br />

punching and the assembly of aluminium profiles. Poster frames are one<br />

example of a product manufactured in Falkenberg.<br />

Shipley, UK Specialises in cold-bending and hot-bending of plastic.<br />

Lesjöfors, Sweden and Wilkes Barre, Pennsylvania, USA Factories owned<br />

jointly with Trion Industries. The Lesjöfors factory specialises in wire-bending,<br />

while the one in Wilkes Barre specialises in the extrusion of products<br />

intended for the North American market.<br />

23<br />

Nozzle used for extrusion of datastrips.<br />

Yield per machine is an important measure of operational reliability<br />

for <strong>HL</strong> <strong>Display</strong>. This means the time a machine is effectively<br />

in production. The remaining time includes time when production<br />

results in scrap, changeover times between batches and when<br />

the machine is not running for other reasons. The average yield in<br />

the two most important production techniques, injection moulding<br />

and extrusion, was 90 per cent and 89 per cent respectively. <strong>HL</strong><br />

<strong>Display</strong>’s objective is to increase the yield in injection moulding to<br />

93 per cent and in extrusion to 91 per cent.<br />

PRODUCTION TECHNIQUE FACTS<br />

Extrusion A production technique that involves molten plastic being forced<br />

through a nozzle. The nozzle’s profile determines the form of the product’s<br />

cross-section. Products are manufactured in strips that are cooled in a<br />

water bath and then cut to the required length. The Datastrip is one example<br />

of a product that is manufactured using this production technique.<br />

Injection-moulding A production technique that involves molten plastic<br />

being injected into a hollow mould. The form of the hollow determines<br />

the product’s shape. Frames and shelf dividers are examples of products<br />

manufactured using this production technique.<br />

Cold-bending and hot-bending A production technique that involves a sheet<br />

of plastic being bent into the desired shape with the aid of a bending tool.<br />

Shelf talkers are one of the products manufactured in this way. In hot-bending<br />

a hot bending tool is used, and a cold one for cold-bending.<br />

Vacuum forming A production technique that involves a sheet of plastic<br />

being heated and moulded around a tool by means of a vacuum process.<br />

Shelf trays are examples of products manufactured using this production<br />

technique.<br />

Screen printing A flexible printing method for printing on surfaces made of<br />

various materials, formats and thicknesses. This method combines high<br />

capacity, high quality and strong colours in both four-colour printing and<br />

PMS printing. Shelf talkers and dividers for open freezers are examples of<br />

products for which screen-printing is used.<br />

PRODUKTION<br />

<strong>HL</strong> DISPLAY ANNUAL REPORT <strong>2004</strong>

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