Standard Operating Procedures for Container Terminals ... - Transnet

9.6. The Customer alone is responsible for ensuring that all information provided in
the Pre-Advice is correct as the Terminal will not be accountable for any
incorrect information submitted to it and any delays and/or denial of entry to the
Customer or its agents into the Terminal as a result thereof.
9.7. Any information submitted by or on behalf of the Customer, or in respect of the
Customer’s cargo, by its employees, agents or contractors (such as the
Customer’s depots, packers and authorised third parties), is deemed to have
been provided by the Customer itself, unless the Customer can prove
otherwise, and the Terminal Operator is absolved from any liability for the
consequences of any act or omissions which may have occurred as a result of
reliance having been placed on such information.
10. OPERATIONS
10.1. The Terminal Operator must conduct all services rendered by it expeditiously in
accordance with the Customer’s last timeous notification, and in a proper and
workmanlike manner with good and sufficient cranes, labour, handling and other
necessary equipment.
10.2. The relevant computer system generated discharge and load lists or EDIFACT
messages will constitute the Customer’s receipt for any container that is
discharged or loaded onto a vessel.
10.3. The tracking data (daily gate moves) supplied to the Customer in the Terminal
Operating System constitutes the Customer’s receipt for any containers which
enter or leave the Terminal by road or rail.
10.4. Any person or entity, and its employees or agents, who enters the Terminal at
the request and/or instruction of the Customer for any purpose is deemed to be
the duly authorised agent of the Customer and any information provided by
such person or entity, its employees or agents, whether in writing or by means
of data captured electronically, and whether the device or system for capturing
such information is provided by the Terminal Operator or not, is deemed to be
information provided by the Customer.
10.5. The Terminal Operator must ensure that the Customer’s vessels are loaded and
stowed in accordance with the Customer’s written or electronic instructions and
the agreed stow plan timeously provided by the Customer or its agent.
10.6. Within twelve (12) hours after the completion of all container working on a
vessel during a call at the Port at which the Terminal is situated, the Terminal
Operator must confirm to the Customer electronically all containers discharged
SOPCT 01/04/2013 – 31/03/2014
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