Qlikview @ Pharma Business Intelligence for Sales and ... - fme US
Qlikview @ Pharma Business Intelligence for Sales and ... - fme US
Qlikview @ Pharma Business Intelligence for Sales and ... - fme US
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In the pharmaceutical market<br />
that is changing at an ever increasing<br />
rate, st<strong>and</strong>ard reports<br />
are becoming less important,<br />
<strong>and</strong> preference is being given<br />
to ad-hoc analyses. Real-time<br />
response is the new catchword.<br />
Market launch of drugs<br />
QlikView @ <strong>Pharma</strong><br />
<strong>Business</strong> <strong>Intelligence</strong> <strong>for</strong> <strong>Sales</strong> <strong>and</strong><br />
Marketing Ad-Hoc Analyses<br />
The pharmaceutical industry is changing. Profi table blockbusters are becoming an exception. The future belongs<br />
to increasingly specialized approaches to diagnosis <strong>and</strong> treatment <strong>and</strong> so-called ‘niche busters.’ Marketing is<br />
more <strong>and</strong> more being aimed at small target groups <strong>and</strong> special populations <strong>and</strong> thus needs to rely on a new <strong>and</strong><br />
more fl exible data pool. Traditional business intelligence tools (BI) are not ideally equipped to deal with this<br />
situation, so <strong>fme</strong> is offering a new approach to identifying optimization potential using a BI solution based on<br />
QlikView in-memory technology tailor-made especially <strong>for</strong> the pharmaceutical industry.<br />
In most companies the entire data architecture has<br />
grown historically, <strong>and</strong> the OLAP data cubes (multi-dimensional<br />
matrices) have been optimized <strong>for</strong> the rather<br />
static requirements in the blockbuster market. Many<br />
analysts use in-house, regularly optimized solutions <strong>and</strong>/<br />
or home-grown Access <strong>and</strong> Excel evaluations <strong>for</strong> st<strong>and</strong>ard<br />
reports. This means that most of the time is spent on<br />
data extraction <strong>and</strong> validation instead of on the key<br />
task of analysis. Today’s market, however, requires more<br />
differentiated <strong>and</strong> faster evaluations in the <strong>for</strong>m of<br />
ad-hoc analyses. The BI Survey, a study carried out by<br />
the independent <strong>Business</strong> Application Research Center<br />
(BARC), shows that per<strong>for</strong>mance is considered a particularly<br />
critical factor in terms of business intelligence<br />
success. Dem<strong>and</strong>s on business intelligence <strong>and</strong> data<br />
warehouse systems are constantly growing. The volume<br />
of data is rising exponentially, an increasing number of<br />
users have more extensive in<strong>for</strong>mation needs, <strong>and</strong> at the<br />
same time tolerance with regard to data query response<br />
times is diminishing rapidly.<br />
MARKETING AND SALES UNDERGOING CHANGE<br />
<strong>Sales</strong> <strong>and</strong> marketing in the pharmaceutical industry have<br />
changed fundamentally with the departure of blockbusters.<br />
Radical cuts have been made to budgets <strong>for</strong><br />
advertising, conventions or <strong>for</strong> sales <strong>for</strong>ce capacities <strong>for</strong><br />
presenting products to doctors. The sales <strong>for</strong>ce <strong>and</strong> all<br />
other sales channels are focusing increasingly on smaller<br />
target groups, localized regions <strong>and</strong> treatment approaches.<br />
These sales strategies also need to be reviewed at<br />
short intervals <strong>for</strong> the purpose of fi ne-tuning.<br />
Real-time<br />
analyses with QlikView<br />
Ad-hoc evaluations<br />
<strong>for</strong> business analysts<br />
QlikView is the ideal analysis <strong>and</strong> reporting<br />
tool <strong>for</strong> ad-hoc analyses. Manufacturer<br />
QlikTech <strong>and</strong> technology partner <strong>fme</strong> AG<br />
have developed the ‘Seeing is Believing’<br />
workshop to demonstrate the solution. This<br />
is an on-site workshop where individual<br />
customer data is used to present the options<br />
offered by the tool without the need<br />
to purchase licenses. It’s not a PowerPoint<br />
presentation, but rather about developing<br />
a real solution on the basis of real activity<br />
or sales data <strong>and</strong> individual customer issues.<br />
Partner<br />
SOLUTION<br />
PROVIDER<br />
MOVING AWAY FROM REPORTING TOWARD FUTURE-<br />
ORIENTED ANALYSIS<br />
In order to respond more quickly <strong>and</strong> more fl exibly to the<br />
new market requirements, companies in the pharmaceutical<br />
industry need an intuitive <strong>and</strong> user-managed data<br />
analysis tool. The QlikView analysis <strong>and</strong> reporting tool<br />
meets these requirements. With QlikView, the requisite<br />
aggregation of data sets in the <strong>for</strong>m of OLAP cubes no<br />
longer applies. The creation of such data cubes as part<br />
of a data warehouse often leads to unnecessary project<br />
delays <strong>and</strong> draws on critical IT personnel resources. Qlik-<br />
View meets complex requirements, such as the merging<br />
of various data sources into one application, thus returning<br />
results in seconds using in-memory technology.<br />
This enables pharmaceutical companies to analyze which<br />
activities lead to which sales results must faster <strong>and</strong><br />
more fl exibly. <strong>Sales</strong> <strong>and</strong> marketing departments are able<br />
to manage their activities in a more targeted manner<br />
based on sales potential <strong>and</strong> market segments. Analysts<br />
using QlikView confi rm that rapid response times can be<br />
achieved with this tool, even when working with data<br />
volumes in the terabyte range. A large data pool of<br />
socio-demographic data, geo-in<strong>for</strong>mation <strong>and</strong> medical<br />
data can be ‘overlaid’ <strong>and</strong> viewed from the most varied<br />
perspectives. This makes it possible to identify the
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Specialist departments<br />
develop more fl exible <strong>and</strong><br />
more independent reporting<br />
solutions using QlikView.<br />
#217355<br />
potential of commercial exploitation better <strong>and</strong> faster.<br />
Detailed evaluations can be made thanks to the excellent<br />
drill-down functionality.<br />
Time<br />
Analyses from different perspectives<br />
Institutions<br />
<strong>and</strong> people<br />
<strong>Sales</strong> <strong>for</strong>ce<br />
representatives<br />
Product …<br />
St<strong>and</strong>ard Reports Adhoc Reports Dashboards<br />
Analyses<br />
Links to the most important<br />
data sources are st<strong>and</strong>ardized<br />
in QlikView; <strong>for</strong> example, the<br />
SAP certifi ed QlikView Connector<br />
functions as a read-only<br />
ODBC driver <strong>for</strong> SAP systems.<br />
Central Data Store<br />
Insight<br />
SAP IMS CRM<br />
Health<br />
GFD<br />
Extern<br />
Suppliers<br />
Region<br />
FME & QLIKTECH – A STRATEGIC PARTNERSHIP<br />
<strong>fme</strong> has been cooperating with QlikTech as a strategic<br />
BI partner since 2009. <strong>fme</strong> provides advice particularly<br />
on industry-specifi c use <strong>and</strong> optimum integration into<br />
existing processes. Part of the consultation service involves<br />
the integration of existing data sources, analyses<br />
of requirements <strong>and</strong> needs, the production of individual<br />
reports <strong>and</strong> analyses, as well as employee training to<br />
enable optimum use within your company.<br />
In-memory technology (background)<br />
There are primarily three factors accounting <strong>for</strong> the progress<br />
of BI technology: By changing from 32-bit to 64-bit operating<br />
systems, more than four gigabytes of working memory can<br />
be addressed directly in servers. Current devices already have<br />
512 gigabytes of RAM <strong>and</strong> can keep data available directly in<br />
the working memory instead of on the hard disk (in-memory<br />
technology). Secondly, the prevalence of multi-core CPUs<br />
allows parallel evaluations, thus leading to a considerable<br />
increase in processor per<strong>for</strong>mance. Thirdly, there are now<br />
IT applications that can make full use of this more powerful<br />
infrastructure. QlikTech has made a name <strong>for</strong> itself in the<br />
area of BI solutions. Data storage in QlikView is based on a<br />
multi-dimensional database which is executed entirely in the<br />
working memory.<br />
BENEFITS<br />
• Reduced costs due to more effi cient <strong>and</strong> more<br />
effective sales <strong>for</strong>ce supervision<br />
• Identify connections by comparing activities <strong>and</strong><br />
national <strong>and</strong> regional sales fi gures<br />
• Rapidly identify poorly per<strong>for</strong>ming regions <strong>and</strong> areas<br />
using more powerful dashboards<br />
• Integrate various data sources, such as CRM, IMS<br />
Health, GFD, Excel <strong>and</strong> others<br />
• Save time <strong>and</strong> personnel resources in IT since the<br />
specialist departments can evaluate <strong>and</strong> present<br />
analyses on their own<br />
• Simple <strong>and</strong> rapid data model expansion or adjustment<br />
• Increasing user acceptance thanks to intuitive user<br />
interface <strong>and</strong> operation<br />
CONCL<strong>US</strong>ION<br />
QlikView allows pharmaceutical companies to analyze<br />
which activities lead to which sales results much faster<br />
<strong>and</strong> more fl exibly. <strong>Sales</strong> <strong>and</strong> marketing departments<br />
are able to manage their activities in a more targeted<br />
manner based on sales potential <strong>and</strong> market segments.<br />
Would you like to learn more or participate in a<br />
»Seeing is Believing« workshop? Talk to us – we look<br />
<strong>for</strong>ward to accepting your challenge!<br />
<strong>fme</strong> group<br />
Braunschweig | Cologne | Düsseldorf | Frankfurt | Munich (DE)<br />
Cluj-Napoca (ROM) | Danbury, CT (<strong>US</strong>A)<br />
Phone +49 531 238540 | info@<strong>fme</strong>.de<br />
Phone +1 203 6174250 | info@<strong>fme</strong>-us.com