Hurricane Katrina: Legal Issues - Columbus School of Law

the connecting parking garage. General inquiries, complaints against insurance companies or agents, and other
matters also may be sent via e-mail at consumer@mid.state.ms.us . Be sure to include your mailing address and
telephone number with any correspondence directed to MID. Complaints filed by e-mail may be returned with
instructions for you to resubmit the claim in writing with your signature in order for MID to be able to take specific
corrective action that may be required.
What should you include in your complaint?
You must include the following information in order for the Mississippi Insurance Department to be able to properly
process your complaint:
· your name and your relationship to the insured.
· telephone number where you can be reached during the day.
· name of insured.
· insured's address name, address, city, zip code, and phone number.
· the name of the insurance company with which the insured is having a problem.
· address of the insurance company with which the insured is having a problem.
· type of insurance, policy number, claim number, and date of loss.
What are the alternative ways of filing a complaint?
There are two alternative ways of filing a complaint:
1. Visit the National Association of Insurance Commissioners' (NAIC) Consumer Information Source
(www.naic.org/cis/) site and click on "File a Consumer Complaint" to file your complaint via email with the
Mississippi Department of Insurance.
2. Download MID's Complaint Reporting Form (www.doi.state.ms/US/consumer/midcmfm.pdf) (Adobe Acrobat
Reader required), complete, then print and mail to MID at P.O. Box 79, Jackson, MS 39205. Once they receive your
correspondence, it will be assigned to one of MID's investigators, who will review it and take the necessary steps to
resolve the matter. Allow MID 20 working days to contact the company or agency that is the subject of your
complaint. They will notify you in writing of their findings.
Retrieved from "http://katrinalegalrelief.com/index.php?title=Hurricane_Katrina:_Legal_Issues"
This page was last modified 14:57, 21 June 2006.