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Where are your priorities? - Practical Facilities Management

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www.practicalfm.co.uk volume 8 issue 4<br />

Health and Safety:<br />

<strong>Where</strong> <strong>are</strong><br />

<strong>your</strong> <strong>priorities</strong>?<br />

health & safety p28 security p45 refurbishment p16


Automated Document<br />

Solutions<br />

Creative Services<br />

Document<br />

<strong>Management</strong><br />

Document<br />

Solution Centres<br />

Fleet/Asset<br />

<strong>Management</strong><br />

Mailing and<br />

Distribution Services<br />

Print <strong>Management</strong><br />

Reception and<br />

Switchboard Services<br />

Reprographics<br />

<strong>Management</strong><br />

Scanning and<br />

Imaging Services<br />

Make sure you have the complete solution<br />

Before you make the jump to outsource <strong>your</strong> document<br />

support systems, make sure you select a business<br />

partner who you can rely on.<br />

Pitney Bowes <strong>Management</strong> Services’ credentials <strong>are</strong> second to none and<br />

our range of capabilities unrivalled. With on and off-site capabilities,<br />

including secure mail solutions, records management, desktop<br />

publishing, shipping management, digital print-on-demand, transitional<br />

billing statements and critical communications, through to high end<br />

print output management and secure internet delivery systems, PBMS<br />

provides you with the ultimate in document management solutions.<br />

Pitney Bowes <strong>Management</strong> Services<br />

Brindley House<br />

Corner Hall<br />

Hemel Hempstead<br />

Herts HP3 9YT<br />

Tel: +44 (0) 1442 416000<br />

Fax: +44 (0) 1442 416016<br />

Email: pbms.uk.marketing@pb.com<br />

Website: www.pbms.co.uk<br />

Visit the case study pages of our web site to find out why Abbey,<br />

Britannia Building Society, BP, Eversheds and Legal & General partner<br />

with Pitney Bowes <strong>Management</strong> Services.


ANSI Electric Strikes Electric Strikes Electric Rim Strikes Waterproof Keypads<br />

Cabinet Locks Deadlocking Bolts Surface Mount Locks Deadlocks<br />

Reliability & Quality Assured<br />

T 01202 676262<br />

F 01202 680101<br />

E info@iecltd.co.uk<br />

W www.iecltd.co.uk<br />

alpro®<br />

Deadlatches Magnets Concealed Closers Surface Closers<br />

Lever Handles Paddle Handles Flushbolts Lock Accessories<br />

Cylinders Armoured Strikes Auto Door Operators Handles<br />

RR: 84027


contents<br />

page 128 h & s.<br />

16 Refurbishment<br />

Full service for Honda from Tessera<br />

MSL Retail Property C<strong>are</strong>: Providing round the clock property maintenance<br />

The unique coating system for refurbishing suspended ceilings<br />

22 H.V.A.C<br />

Top quality draught proofing reduces heating cost<br />

Velta Floor Heating helps the garden grow<br />

Trade association calls time on current attitudes<br />

28 Health & safety<br />

security<br />

SAFed launches new safety reference point on the web<br />

T-Mobile initiates defibrillator programme throughout UK<br />

OCS Technical’s safe roof walkways<br />

29 Cover Stroy: Health and Safety: <strong>Where</strong> <strong>are</strong> <strong>your</strong> <strong>priorities</strong>?<br />

We’ve all seen those ‘had an accident at work?’ adverts on the TV,<br />

encouraging employees to take legal action against their employers and<br />

sue them for thousands of pounds worth of damages.<br />

42 Total Workplace <strong>Management</strong><br />

Avery Photo ID - The system you’ve been waiting for<br />

FDS demonstrates Planet FM Enterprise at TWM 2005<br />

reader reply<br />

title: initials: surname:<br />

company:<br />

address:<br />

post code:<br />

tel:<br />

fax:<br />

email:<br />

Editor: Anne Donald<br />

newsdesk@practicalfm.co.uk<br />

Editorial Contributors:<br />

Toby Jenkinson<br />

Chris Brown-Bolton<br />

info@practicalfm.co.uk<br />

Features Manager: Julie Sparrow<br />

features@practicalfm.co.uk<br />

Advertising Sales: Ian Alexander<br />

sales@practicalfm.co.uk<br />

Circulation: Estelle Hope<br />

circulation@practicalfm.co.uk<br />

Publisher: Martin Coomber<br />

regulars<br />

4 comment<br />

5 news<br />

37 business news<br />

45 security focus<br />

55 new product directory<br />

features<br />

<strong>Practical</strong> <strong>Facilities</strong> <strong>Management</strong> Ltd<br />

Mead House, The Brambles<br />

St Georges, Weston Super M<strong>are</strong><br />

North Somerset BS22 7SX<br />

tel: 01934 511 566<br />

fax: 01934 511 804<br />

website: www.practicalfm.co.uk<br />

The information contained in this magazine has been obtained from<br />

sources which the Proprietors believe to have been correctly<br />

reproduced but they cannot accept legal liability for any error in it<br />

howsoever caused. <strong>Practical</strong> <strong>Facilities</strong> <strong>Management</strong> Magazine is<br />

distributed at the discretion of the Publishers, <strong>Practical</strong> <strong>Facilities</strong><br />

<strong>Management</strong> Limited. All advertisements and editorial articles<br />

included within the magazine <strong>are</strong> subject to the Publishers terms<br />

and conditions which <strong>are</strong> available upon request. The views<br />

expressed <strong>are</strong> not necessarily those of the publisher. No part of this<br />

publication may be reproduced without the written consent of the<br />

Publisher.<br />

Full reader reply contact<br />

information is<br />

available on the <strong>Practical</strong><br />

<strong>Facilities</strong> <strong>Management</strong> website<br />

www.practicalfm.co.uk.<br />

If you don’t have access to<br />

the internet please enter the<br />

reader enquiry number into<br />

the boxes below and fax<br />

back on 01934 511 804<br />

page 45<br />

page 16<br />

refurbishment


Sometimes you can't help<br />

feeling a little smug<br />

In life, you know when you've made the right decision. Very often only hindsight brings<br />

this clarity. However, when you choose a Commercial Moving Group (CMG) certified<br />

company to move <strong>your</strong> business justified wellbeing comes immediately. The CMG is a<br />

specialist unit within the British Association of Removers dedicated to all aspects of<br />

commercial relocation. CMG companies value the importance of working closely with<br />

a client in order to plan, execute and oversee successful business moves. In addition to<br />

this, CMG companies <strong>are</strong> skilled in maintaining IT infrastructures, provide fully<br />

trained staff and project managers, as well as offering logistical expertise.<br />

Put a smile on <strong>your</strong> face. Call a CMG member today to help with <strong>your</strong> business move<br />

and be the cat that got the cream.<br />

If you're moving, look for the badge<br />

www.bar.co.uk<br />

01923 699 480<br />

info@bar.co.uk<br />

RR: 84063


from the editor...<br />

Leader<br />

column<br />

It's that time of year again, a time when the big guns in FM issue their trading statements<br />

and results. Judging by the ones I've seen, FM is going from strength to strength.<br />

Year-end results for construction and services company HBG were impressive, showing<br />

a 15% increase in profit before tax to £18.7m, and turnover up 28% to £809.5m.<br />

App<strong>are</strong>ntly facilities management and property development now represent nearly<br />

£200m of the £1bn of work HBG secured entering into 2005.<br />

HBG's PFI and facilities management businesses performed well, completing a £15.4m<br />

PFI project at Wharfedale Locality Hospital in Otley and phase 1 of the £60m Crawley<br />

Schools PFI. It also achieved financial close on the £57m Bristol Schools and the £53m<br />

East Renfrewshire Schools projects, and was selected as preferred bidder for the £60m<br />

five Bromsgrove Schools project, near Birmingham. Turnover at HBG <strong>Facilities</strong><br />

<strong>Management</strong> doubled over the year to £8m and the division now employs over 250 people,<br />

with an order book in excess of £300m.<br />

Elsewhere, interim results at international project management and services company<br />

AMEC showed a 7.1% rise in underlying pre-tax profit, to £40.9m, and an order book up<br />

20%, to £2.9bn. The value of AMEC's PPP portfolio also increased - to £99m. The book<br />

value of AMEC's eleven ongoing PPP projects increased from £42m to £56m, mainly<br />

thanks to the Docklands Light Railway Woolwich Arsenal extension in London, and a<br />

23% interest in the Incheon Bridge project in South Korea.<br />

While AMEC and HBG were reporting substantial profits in their results, another of the<br />

big players was announcing a move designed to ensure its profits would keep travelling<br />

in the right direction.<br />

According to reports, Land Securities Trillium now intends to dispose of its 50% sh<strong>are</strong> in<br />

Telereal to subsidiaries of its joint venture partners. Pears Trusts Group and William<br />

Pears Family Holdings Limited will pay £300m for the stake in Telereal, which was<br />

formed in 2001 when LST and Pears purchased the BT property portfolio for £146m<br />

each.<br />

Ian Ellis, chief executive of LST, said: "This deal enables us to benefit from an ongoing<br />

income stream from Telereal while realising the value of our sh<strong>are</strong>holding and thereby<br />

enabling us to demonstrate the value inherent in LS Trillium."<br />

In its 2005 annual report, Land Securities said it did not expect profits from Telereal to<br />

continue at the same levels as in previous years.<br />

While the afore mentioned big three hit the headlines for profit related reasons,<br />

another key player was making news for a different reason entirely.<br />

Caxton <strong>Facilities</strong> <strong>Management</strong>, the Cardiff-based subsidiary of Kier Group, announced it<br />

had changed its name to Kier Managed Services Ltd. A spokesman for Caxton said the<br />

name change better reflected the company's status as Kier's national facilities management<br />

provider.<br />

And finally, my month just wouldn't be complete without a mega-money deal to report<br />

and last month ran true to form. News broke that property-based support services<br />

business Inspace had won an £80m, 10-year responsive repairs contract with the<br />

London Borough of Hammersmith and Fulham. Under the deal Inspace will repair<br />

around 6,000 properties in the south of the borough and manage all the<br />

empty properties in the 13,000-unit portfolio.<br />

4 www.practicalfm.co.uk


news...<br />

Blade servers with underfloor<br />

cooling solution from AET<br />

Computer room cooling specialist, Advanced<br />

Ergonomic Technologies (AET), has introduced<br />

a new high output fan tile unit as a component<br />

part of its Flexible Space System, incorporating<br />

Hiross underfloor air conditioning. The TU<br />

EXTREME, (or TUX for short), is a specially<br />

developed solution designed to keep blade<br />

server temperatures under control, eliminating<br />

problems with heat dissipation, hot spots,<br />

equipment overheating and thermal shut<br />

down.<br />

“Today, a fully loaded 42 unit blade chassis produces<br />

roughly 12 Kilowatts of heat, about 50%<br />

more than a typical household oven” says AET’s<br />

Managing Director, Glan Blake Thomas. “Aircooling<br />

systems must move 140 cubic feet of air<br />

for every I Kilowatt generated, to maintain temperatures<br />

below the 25-27 0 C point, at which system<br />

performance dips and component life-span<br />

is reduced. <strong>Where</strong> data centres upgrade to<br />

blade servers, IT managers <strong>are</strong> finding that<br />

existing close control cooling technology is<br />

unable to cope with such demanding cooling<br />

loads. Flexible Space featuring the TUX fan tile<br />

units is the answer.”<br />

AET’s TUX units can be recessed into most kinds<br />

of computer floor as an integral part of the<br />

company’s Flexible Space System. These coolers<br />

draw the cool air from the floor void to the<br />

<strong>are</strong>as where it is needed, delivering it directly<br />

into the front and back of the server units. Each<br />

TUX is located within a standard 600mm squ<strong>are</strong><br />

floor tile. These individually controlled units<br />

have the capacity to provide 5 Kilowatts of cooling,<br />

moving air at a rate of 1400 m3/hr. This<br />

performance is unrivalled by any comparable,<br />

close control air-conditioning solution.<br />

In tests at Hewlett Packard in Germany, TUX<br />

units have been found to reduce blade server<br />

temperature down to an average of around 23-<br />

24 0 C, the right temperature to allow effective<br />

and reliable operation. The units may stand<br />

alone or be linked by data cable for remote<br />

monitoring and control.<br />

AET’s Flexible Space System is also a cost-effective<br />

approach to data centre cooling should the<br />

room layout change in the future. Since they <strong>are</strong><br />

not restricted by duct or pipe connections, the<br />

TUX units in a system <strong>are</strong> easily interchangeable<br />

with floor panels. Reader Reply No.: 84023<br />

Floors <strong>are</strong> fun for<br />

Ward 8 patients<br />

Colourful inlaid motifs - including pirates, galleons and<br />

marine life - <strong>are</strong> featured in new sheet vinyl flooring<br />

in Ward 8 at Pontefract General Infirmary.<br />

Using a selection of colours from low maintenance<br />

Polyflor 2000 PUR heavy duty sheet vinyl flooring - from<br />

commercial flooring specialists and Contract Flooring<br />

Association Manufacturer of the Year Polyflor Ltd - the<br />

inset designs were created via the Polyflor Expressions<br />

Design Service, which uses computerised water jet cutting<br />

techniques to produce a variety of precise shapes<br />

and styles for inlaid decoration.<br />

Leeds-based flooring contractor Fresco installed the<br />

flooring.<br />

Polyflor 2000 PUR offers a choice of 25 bright shades and<br />

features a high quality polyurethane reinforcement<br />

which, combined with a superior closed surface finish,<br />

can cut maintenance costs by up to 48% by facilitating a<br />

low cost, polish-free maintenance regime for the lifetime<br />

of the floorcovering.<br />

Available in a choice of three gauges - 2mm, 2.5mm and<br />

3mm - to suit differing traffic levels, Polyflor 2000 PUR<br />

meets the general performance requirements of EN 649<br />

and, fully tested to fire safety standard EN 13501-1, is<br />

certified as Class Bfl-Sl, achieving the criteria EN ISO<br />

9239-1 ≥8kw/in2 and the mandatory requirement of EN<br />

ISO 11925-2 pass. Reader Reply No.: 84002<br />

Whatever the job,<br />

HIPPOBAG is the perfect<br />

waste removal solution…<br />

Keep a stock in <strong>your</strong> van<br />

Holds a whole<br />

bathroom suite and more<br />

They can be collected from<br />

awkward spaces<br />

HIPPOBAGS <strong>are</strong> ideal for:<br />

● Ground and Building<br />

Maintenance<br />

● Office and Shop Refits<br />

● House Clearance<br />

● Bathroom and Kitchen<br />

Replacements<br />

A MEGABAG is 1.5 cubic yards and<br />

holds up to 1.5 tonnes of waste - that’s<br />

large enough to hold a bath, doors,<br />

radiators and rubble. For those smaller<br />

jobs why not use a 1 cubic yard, 1 tonne<br />

MIDIBAG? Ideal for garden waste, soil<br />

removal and general DIY rubbish.<br />

Find out more about the benefits<br />

HIPPOBAG could bring to <strong>your</strong><br />

business by telephoning<br />

0845 850 0 850 or email<br />

sales@hippowaste.co.uk,<br />

www.hippowaste.co.uk/fm<br />

“We were surprised by just how much<br />

could be fitted into the MEGABAG! In fact,<br />

the total job all fitted into one bag… it was<br />

much neater for the client and we didn’t<br />

have to load<br />

any waste<br />

onto the lorry”<br />

RR: 84016<br />

www.practicalfm.co.uk 5


news...<br />

Customers stick with<br />

Cannon Pest Control<br />

Cannon Pest Control is offering a full and comprehensive<br />

range of electric fly control units<br />

to enhance its large range of pest prevention<br />

products and services.<br />

Eight different electric fly control units <strong>are</strong><br />

available by sale or rental, in a range of sizes<br />

and styles to suit Cannon’s wide customer base<br />

and their different working environments. The<br />

latest of these offer glue board backgrounds,<br />

increasingly popular in today’s health and safety<br />

conscious society.<br />

High tension killing grid machines, which were<br />

previously the most popular model of fly control<br />

unit, can lead to fly debris being scattered in<br />

the <strong>are</strong>a around the unit. In draughty <strong>are</strong>as the<br />

problem can be made worse.<br />

Oliver Weisflog, managing director of Cannon,<br />

says: “I firmly believe in looking to different<br />

markets to provide solutions to our customer’s<br />

requirements. In Europe fly control units with<br />

glue board backgrounds, when serviced efficiently<br />

by companies such as Cannon Pest<br />

Control, <strong>are</strong> demanded in most environments.<br />

Leading companies in the UK <strong>are</strong> now following<br />

this trend. Reader Reply No.: 84009<br />

Cannon recognised by<br />

the Prince of Wales for<br />

supporting reservists<br />

Cannon Hygiene has received<br />

recognition for its support of<br />

Reservist employees at a reception<br />

hosted by HRH The Prince of<br />

Wales at his Highgrove Residence.<br />

Cannon has been supporting the<br />

scheme for several years and<br />

employs one Reservist, who has<br />

experienced mobilisation in the<br />

past with another reservist going<br />

shortly.<br />

Thanking employers for their ongoing<br />

support of Reservist employees,<br />

particularly those who have been<br />

mobilised, The Prince of Wales<br />

said: “”The role played by the<br />

Reserve Forces is so important in<br />

today’s world. They make an<br />

incredible contribution in so many<br />

VMC on the road to more<br />

success with Volkswagen Group<br />

HQ cashless payment system<br />

The Volkswagen Group is renowned throughout<br />

the world for producing innovative and<br />

extremely reliable vehicles - so when a new<br />

cashless payment system was introduced at<br />

the company’s UK headquarters, it had to<br />

reflect the motor giant’s acclaimed international<br />

reputation - and perform to the highest<br />

standards.<br />

Over 1600 staff across four sites in Milton<br />

Keynes use a cashless card - also combined with<br />

access control - to make food and refreshment<br />

purchases at various locations, such as restaurants<br />

and vending machines.<br />

They build up an electronic purse, after adding<br />

credit to their cards from conveniently located<br />

cash value loaders, as part of an upgraded system<br />

introduced by leading cashless technology<br />

specialist, VMC.<br />

The Volkswagen Group chose VMC’s flagship<br />

Metro system after c<strong>are</strong>ful market research to<br />

replace outdated technology.<br />

Volkswagen Group Health and Safety’ Manager,<br />

Marcus Pereira, played a key role in implementing<br />

the new system and commented: “The<br />

Volkswagen Group is renowned for the reliability<br />

of it’s products so it was vital we introduced<br />

a new cashless system that reflected this. We<br />

had to get it right.”<br />

The cashless functionality which operates seamlessly<br />

at the group’s main headquarters, two<br />

Financial Services buildings and also a state of<br />

the art National Learning Centre, went live at<br />

the start of 2005. Restaurants, a deli bar, shop,<br />

different parts of the world. I<br />

know how difficult it is for<br />

employers to release<br />

Reservists for service and I<br />

would like to thank you for<br />

the tremendous contribution<br />

you have made.”<br />

Oliver Weisflog, managing<br />

director of Cannon, was one<br />

of more than 120 employers<br />

from across the UK who<br />

attended the reception.<br />

Oliver commented: “I believe it is<br />

important to support our<br />

Reservists. They perform an important<br />

role for the nation and the<br />

skills, experience and confidence<br />

they gain makes them valuable to<br />

the employers. We <strong>are</strong> pleased that<br />

our support has been so publicly<br />

recognised”<br />

SaBRE (Supporting Britain’s<br />

Reservists and Employers) is<br />

responsible for informing employers<br />

about the benefits of employing<br />

Reservists, and seeking their support<br />

for the Volunteer Reserve<br />

Forces. It provides support for both<br />

employers and Reservists by offering<br />

information about their rights<br />

and commitments. RR No.: 84033<br />

High pressure boost from<br />

Nilfisk-Alto’s Irish first<br />

Ireland’s first Nilfisk-ALTO MOBILE<br />

CLEANING SYSTEM is providing a<br />

high pressure business boost for<br />

cleaning contractor Michael<br />

Greene of County Galway.<br />

The trailer-mounted self-contained<br />

professional cleaning system is<br />

built around a heavy duty Nilfisk-<br />

ALTO CONTRACTOR SILENT dieselpowered<br />

hot water pressure washer.<br />

It is an efficient and flexible<br />

mobile system independent of<br />

electrical and water supplies.<br />

Michael Greene, an army-trained<br />

decontamination expert, picked<br />

the system as a key investment to<br />

expand his cleaning company,<br />

Aquajet Ireland. After researching<br />

top end pressure washers, he was<br />

attracted by the clear business<br />

potential of the Nilfisk-ALTO<br />

MOBILE CLEANING<br />

SYSTEM.<br />

He says: “There <strong>are</strong><br />

endless opportunities<br />

for using this<br />

system, so it will<br />

extend my market<br />

considerably across<br />

urban and rural<br />

<strong>are</strong>as. It’s a tidy system,<br />

which builds a<br />

professional image<br />

for the business. This<br />

will be a great asset<br />

coffee bar and express check out form part of<br />

the many food and refreshment services available.<br />

“Cashless is simply more convenient and smooth<br />

running than cash, both for our staff and also<br />

the service providers such as the caterers. The<br />

one card does it all, is also very beneficial and<br />

easier to manage.”<br />

He continued: “Our old cashless system had<br />

been in place for years. It became unmaintainable<br />

really, so we had to have a complete new<br />

system.<br />

“The early information provided by VMC was<br />

very good, we felt confident that what they<br />

were saying they would deliver, and in reality<br />

that has definitely been the case. They were<br />

also very flexible and willing to work with our<br />

access control company.”<br />

Reader Reply No.: 84028<br />

in securing additional work from<br />

the public and private sectors.”<br />

In its first few weeks at Aquajet<br />

Ireland, the system proved itself<br />

removing graffiti and cleaning<br />

houses, driveways, and headstones<br />

in a graveyard.<br />

The Nilfisk-ALTO MOBILE CLEANING<br />

SYSTEM is built on a specially<br />

designed and easily manoeuvred<br />

double axle trailer, built of galvanised<br />

steel. It has glass fibre<br />

water tanks for onboard storage of<br />

700 litres, reels for high and low<br />

pressure hoses, and space for<br />

cleaning tools, accessories and<br />

detergent supplies. The glass fibre<br />

cabinet can be opened from front<br />

and rear, while a shutter door on<br />

the side gives access to the control<br />

panel. RR No.: 84044<br />

6 www.practicalfm.co.uk


news...<br />

Woodwood shows<br />

its strength<br />

Woodwood Door Controls have<br />

provided efficient, safe and userfriendly<br />

controls for exceptionally<br />

large and heavy external doors<br />

installed at the re-developed<br />

Treasury building in Whitehall<br />

(designed by Sir Norman Foster &<br />

Partners). The impressive bronzeeffect<br />

doors, which open onto a<br />

large internal courtyard, measure<br />

3 .6m by 1 .2m and weigh 250kg.<br />

Powerful controls were necessary<br />

to ensure that they could not be<br />

inadvertently slammed or caught<br />

by strong winds.<br />

The formerly unused courtyard has<br />

been landscaped to create an<br />

internal garden and is a key feature<br />

of the new building, with the doors<br />

in constant use by Treasury personnel.<br />

Ease of use was therefore also<br />

an important requirement, as was<br />

DDA compliance.<br />

Cannon Textile C<strong>are</strong><br />

supports fitness trends<br />

With recent trends in healthy living<br />

and fitness programmes,<br />

experts predict that workouts and<br />

exercise programs that incorporate<br />

mind and body techniques<br />

will be among the top fitness<br />

trends for the next few years.<br />

Together with an increasing focus<br />

on Britain’s issue of obesity, these<br />

trends <strong>are</strong> set to change the way<br />

we look at exercise.<br />

One company to take this change in<br />

culture to heart is Cannon Textile<br />

C<strong>are</strong>, previously known as Smarts.<br />

Cannon Textile C<strong>are</strong> is one of the<br />

leading companies in this field, and<br />

is expanding its existing client base<br />

in the leisure market by providing<br />

Woodwood Door Controls, a leading<br />

designer and manufacturer of<br />

Macwood lowenergy, air-powered<br />

door controls, designed a concealed,<br />

floor-mounted operator<br />

which successfully achieves all<br />

these requirements without<br />

impacting on the aesthetics of the<br />

entrance.<br />

The operator incorporates a powerful,<br />

fully-adjustable backcheck<br />

which prevents the doors from<br />

slamming should they be pushed<br />

violently or be caught by a powerful<br />

gust of wind. The operator also<br />

incorporates independent closing<br />

and latching speed controls which<br />

ensure that the doors will always<br />

close slowly and safely. Powerassisted<br />

opening, initiated by contact<br />

with the door handle, allows<br />

the doors to be opened with minimal<br />

effort. Reader Reply No.: 84034<br />

high-quality gym towels and robes.<br />

Supplied on a rental basis Cannon<br />

Textile C<strong>are</strong> launder towels and<br />

ensure that stocks <strong>are</strong> maintained<br />

at client’s locations.<br />

In London and increasingly in other<br />

<strong>are</strong>as of the UK, gym and leisure<br />

club goers now expect towels to be<br />

provided at their gyms, adding<br />

extra benefits to their membership<br />

and avoiding the problem of having<br />

to take wet towels home with<br />

them.<br />

Oliver Weisflog, Cannon’s managing<br />

director says “The further development<br />

of our leisure sector packages<br />

has received a boost in the last few<br />

years; and this is set to expand further<br />

with trends evolving continuously,<br />

giving customer’s confidence<br />

in what we offer.<br />

“The services that we provide take<br />

away the hassle when going to the<br />

gym and give customers peace of<br />

mind by providing clean towels on a<br />

regular basis.”<br />

With accommodating packages<br />

Cannon Textile C<strong>are</strong> offers customers<br />

peace of mind by working<br />

on the basis of quality and consistency,<br />

giving the flexibility to order<br />

stock at very short notice and<br />

building up working relationships<br />

that <strong>are</strong> made to last.<br />

Reader Reply No.: 84041<br />

Yorkshire firms team<br />

up to keep Black<br />

Sheep cool<br />

Two well-known<br />

Yorkshire businesses<br />

have<br />

teamed up to keep<br />

one of the country’s<br />

most famous<br />

beers cool.<br />

Leeds-based Union<br />

Industries has<br />

installed a Bulldoor,<br />

from their<br />

Matadoor range of<br />

Hi Speed Doors, at<br />

the Black Sheep<br />

B r e w e r y ’ s<br />

Distribution Centre<br />

near Masham,<br />

North Yorkshire<br />

where its fast-acting<br />

operation is<br />

helping to maintain<br />

a constant temperature in its store<br />

<strong>are</strong>a.<br />

The door’s 1.5 metre per second<br />

opening and closing speed prevents<br />

outside elements affecting the<br />

building’s interior despite being in<br />

constant use from vehicles and<br />

employees.<br />

Black Sheep Brewery is particularly<br />

keen on the Bulldoor’s quick action<br />

to increase hygiene control by preventing<br />

the ingress of airborne particles<br />

and vermin as well as bol-<br />

Tensator Innovations<br />

take off at Inter<br />

airport EUROPE 2005<br />

stering its security<br />

measures by lessening<br />

the opportunity for<br />

people to see inside<br />

the store <strong>are</strong>a.<br />

Union, which designs,<br />

builds, installs and<br />

maintains the<br />

Matadoor range of Hi<br />

Speed Doors, has built<br />

up a considerable reputation<br />

as an innovative<br />

manufacturer,<br />

able to provide<br />

bespoke solutions to its<br />

customers.<br />

The Bulldoor, which is<br />

from the Matadoor<br />

range, boasts the<br />

unique Crash-out and<br />

Auto-reset facility,<br />

which is one of the factors responsible<br />

for Union’s enviable reputation<br />

of producing the most reliable,<br />

trouble free and easily maintained<br />

Hi Speed Doors in the world.<br />

Apart from its simplicity of design<br />

and excellence of manufacture,<br />

the Matadoor range benefits from<br />

fire retardant and anti-static door<br />

blades and <strong>are</strong> supplied as standard<br />

with no fewer than twelve safety<br />

devices and five Food and Hygiene<br />

features. Reader Reply No.: 84132<br />

Tensator, the world’s leading customer<br />

guidance specialist, will be<br />

exhibiting a range of it’s very latest<br />

product innovations at Inter<br />

Airport Munich 11-14 October<br />

2005.<br />

On Stand P40 Hall 4A, amongst the<br />

highlights will be the company’s<br />

newly expanded Tensaguide(tm)<br />

plus system - a complete queuing,<br />

space division and furniture solution<br />

for airport terminals and all<br />

types of interior public space.<br />

Amongst the products of special<br />

interest to the buyers and specifiers<br />

in the airport sector will be<br />

the company’s range of alarmed<br />

Tensabarrier(r) posts and alarmed<br />

wall units. These alarmed security<br />

units <strong>are</strong> visual and physical<br />

reminders not to enter a restricted<br />

<strong>are</strong>a; if the unit is moved, the<br />

webbing activates the alarm and<br />

alerts staff of an intruder. Ideal for<br />

temporarily closing an <strong>are</strong>a or<br />

keeping people clear of equipment<br />

or cleaning work in progress.<br />

Also on show will be Tensator’s<br />

state-of-the-art electronic queue<br />

management and information display<br />

system eQ which has been<br />

completely re-designed and<br />

upgraded. Now featuring larger and<br />

cle<strong>are</strong>r display units. Screens <strong>are</strong><br />

available in LED or LCD versions for<br />

full, multimedia presentations. The<br />

system effectively communicates<br />

information and instructions to<br />

waiting customers and is particularly<br />

suitable for busy environments<br />

such as crowded airport<br />

check-in desks. RR No.: 84039<br />

www.practicalfm.co.uk 7


news...<br />

Touch Control<br />

Socomec Sicon UPS has expanded<br />

its ground-breaking Delphys MX<br />

range of UPS systems to include a<br />

version with a graphic touch<br />

screen that gives users access the<br />

full range of functions for effortless<br />

operation.<br />

The Delphys MX colour graphic<br />

touch screen provides a user<br />

friendly interface that gives safe<br />

operation of the UPS as well as a<br />

global overview of the system.<br />

Direct access to the UPS’s main<br />

functions is through the mimic<br />

menu and includes: status and control<br />

measurements, battery testing<br />

and UPS operation, interactive processes<br />

for automatic startup and<br />

transfer to the maintenance by<br />

pass, event logs and battery discharges,<br />

UPS operation statistics<br />

and battery charge duration, the<br />

configuration menu for the<br />

JBUS/MODBUS connection, language,<br />

date and time as well as<br />

access code to controls and configurations.<br />

The MX is a user friendly, three<br />

phase UPS developed specifically<br />

for applications demanding higher<br />

reliability power protection.<br />

Available in sizes from 25OkVA to<br />

500kVA (up to 3MVA in parallel),<br />

this compact new system has an<br />

extremely small footprint, operates<br />

without downgrading actual<br />

power and ha&been designed to<br />

supply applications with a capacitive<br />

power factor up to 0.9.<br />

Its input power factor of close to 1<br />

reduces input power consumption<br />

by 20% - giving considerable cost<br />

savings and increased battery service<br />

life. An innovative charging<br />

regime, that uses an automatic<br />

self-adapting algorithm to respond<br />

to a battery’s environmental conditions,<br />

reduces phenomena causing<br />

corrosion of the positive plates.<br />

Like all models in the Delphys<br />

range, the MX utilises a ‘clean”<br />

rectifier to ensure an extremely<br />

low harmonic re-injection. It has a<br />

smaller footprint and integrates<br />

the latest generation of Digital<br />

Signal Processor (DSP), micro-controller<br />

and SMD electronic<br />

boards, reducing<br />

the number of<br />

components and<br />

improving Mean Time<br />

Between Failure<br />

(MTBF).<br />

Reader Reply<br />

No.: 84054<br />

RIDI adds surface version<br />

to Miela-SG range<br />

RIDI Lighting is pleased to announce a new<br />

surface version of the hugely successful<br />

MIELA-SG recessed series. The new addition<br />

offers the same level of performance, build<br />

quality and aesthetic theme as the current<br />

range, but can be surface-mounted on all<br />

types of ceiling.<br />

As an all-new feature, the complete range is<br />

now fitted with a variable internal baffle system<br />

to vary the vertical light control and tune the<br />

photometric performance. Easy to adjust on<br />

site, the baffle system significantly improves<br />

the overall photometric performance of the<br />

luminaire whilst ensuring cut-off compliance.<br />

The MIELA-SG range is designed for the lighting<br />

specifier who requires a fully compliant onestop<br />

LG3a or LG7 lighting solution. Only previously<br />

available as a recessed luminaire, the new<br />

surface direct/indirect option will broaden the<br />

application possibilities for any suitable commercial<br />

office and public sector environments.<br />

Manufactured in Germany to a UK design, the<br />

MIELA-SG is specifically developed to liberate<br />

the office environment from poor light distribution<br />

and oppressive shadow patterns, the<br />

direct/indirect design incorporates a punchy<br />

parabolic micro-louvre set in the perforated primary<br />

reflector. This creates a balance of direct<br />

light combined with a wide spread uplight element.<br />

The design also includes an attractive,<br />

low gl<strong>are</strong> reeded matt aluminium gull-wing<br />

reflector for excellent vertical light control.<br />

Lamp options <strong>are</strong> available for various T5 and<br />

TC-L fluorescent lamps. The range is available<br />

with a new range of integral 3-hour self-test<br />

emergency conversions available for the UK. In<br />

Lanes takes laser<br />

profiling technology<br />

nationwide<br />

Lanes for Drains, the<br />

UK’s largest independent<br />

drainage specialist,<br />

has invested £85,000 in<br />

laser profiling equipment.<br />

Fifteen ClearLine<br />

Profilers have been distributed<br />

to all its depots<br />

and technical and sales<br />

teams fully trained in<br />

the use and application<br />

of this award-winning<br />

technology from Cleanflow<br />

Systems of New Zealand. Profiling<br />

is now available anywhere in the<br />

country through the Lanes’ network.<br />

This latest investment provides<br />

clients with precise data on the<br />

ovality, capacity and other conditions<br />

in new and existing pipelines,<br />

adding a further dimension to<br />

Lanes’ already extensive CCTV survey<br />

services.<br />

The ClearLine Profiler allows the<br />

true condition of a pipe to be<br />

established before and after rehabilitation,<br />

and gives accuracy up to<br />

1mm for measuring pipe size,<br />

deformation, erosion, encrustation,<br />

debris, grease, flows, lateral<br />

addition, all UK versions <strong>are</strong> fitted with HF control<br />

gear as standard with a wide range of<br />

dimmable gear and systems available to order.<br />

RIDI UK is part of the RIDI Group, which last has<br />

celebrated 50 years as one of Europe’s leading<br />

manufacturers of affordable architectural luminaires<br />

for commercial building applications.<br />

Based in Germany, the RIDI Group range extends<br />

from simple b<strong>are</strong> batten fittings through to<br />

complex luminaire systems.<br />

Reader Reply No.: 84144<br />

protrusion, surface damage, holes<br />

and so on.<br />

Each unit is battery-powered and<br />

easily attached to any of Lanes’<br />

fleet of IPEK Rovver-600/900<br />

remote control cameras. Whilst the<br />

camera records the visual images,<br />

the ClearLine Profiler projects a<br />

laser light onto the internal pipe<br />

surface which is analysed using<br />

special softw<strong>are</strong> to build a digital<br />

pipe profile. It digitises the laser<br />

ring into 180 radial points between<br />

25 and 30 times per second to give<br />

accurate information about the<br />

pipe’s dimension and shape. The<br />

data can be used live or prerecorded<br />

to video (tape, CD, or<br />

DVD). Reader Reply No.: 84067<br />

Firm links with<br />

Macmillan Cancer<br />

relief<br />

Thanks to Home Counties vending machine<br />

company Vendesent, every morning can now<br />

be a charity coffee morning in support of<br />

Macmillan Cancer Relief which aims to<br />

improve the quality of life of people affected<br />

by cancer.<br />

Around 1,800 hosts in Hertfordshire,<br />

Bedfordshire and Buckinghamshire last year<br />

helped to raise £240,000 in support of Macmillan<br />

Cancer Relief’s annual “World’s Biggest Coffee<br />

Morning” fundraising event, knowing that<br />

income was going to help Macmillan continue to<br />

develop cancer services for local patients and<br />

their families.<br />

Now offices and businesses throughout the three<br />

counties can also help support Macmillan each<br />

and every time someone buys coffee by<br />

installing one of Vendesent’s range of specially<br />

designed hot drink vending machines.<br />

Adam Fahn, 24, the founder of Vendesent said<br />

“Offices and public places with a large footfall<br />

can have a machine from us knowing that 5% of<br />

the machine turnover goes straight to Macmillan<br />

so they can continue their good work. I am<br />

thrilled we can use a vending machine that so<br />

many offices already have and at the same time<br />

raise money for this cause.”<br />

Vendesent is now actively seeking companies to<br />

take on the machines. Companies pay a rental<br />

and in addition to the 5% going to Macmillan, a<br />

rebate will be offered to balance out the rental<br />

fee. Machines <strong>are</strong> ideal for companies with<br />

around 35 plus staff and also retailers, leisure<br />

centres and other public places with a high footfall.<br />

Reader Reply No.: 84151<br />

8 www.practicalfm.co.uk


news...<br />

Portakabin has proved that convenience is key<br />

to success in today’s ever-competitive housing<br />

market with the sale of its 100th modular<br />

marketing suite.<br />

Launched less than two years ago, Portakabin<br />

Marketing Suites were developed to provide<br />

house builders, such as Redrow Homes, with<br />

high quality, bespoke buildings that provide a<br />

better environment to showcase new developments.<br />

Providing spacious, stylish environments with<br />

the flexibility to reflect whatever image is<br />

required - from the hustle and bustle of city living<br />

to quieter rural developments - the marketing<br />

suites can be configured to the individual<br />

needs of the project.<br />

One of the UK’s most successful residential and<br />

commercial property developers, Redrow<br />

Homes was the first customer to purchase a<br />

Portakabin Marketing Suite and has now become<br />

the proud owner of the 100th.<br />

Situated at the company’s new Platform One<br />

development in Staffordshire, Redrow bought<br />

this marketing suite, as well as the others it now<br />

owns, to reflect its reputation for quality.<br />

Chris Pitt, Redrow Homes’ Plant Manager, said:<br />

“More often than not the marketing suite is the<br />

first building to be put in place on any new site.<br />

Honeywell valves at brewery<br />

protect public water supplies<br />

from contamination<br />

Coors’ Burton Brewery - the<br />

biggest brewery in the UK - has<br />

installed 15 RPZ (reduced<br />

pressure zone) valves from<br />

Honeywell to ensure water<br />

cannot flow back into the<br />

mains in the unlikely event<br />

that the supply pressure falls.<br />

Each Honeywell RPZ valve discharges<br />

water automatically<br />

from the process side if the<br />

mains water supply pressure<br />

should drop, rather than allowing<br />

it to enter the mains. Coors<br />

explains that while a physical<br />

break tank costs about the same<br />

to install as an RPZ valve and its<br />

filter, the tank requires regular<br />

chemical dosing and cleaning to protect against<br />

legionella, which makes it a far more expensive<br />

and time-consuming option than an RPZ valve.<br />

The brewery takes safety and environmental<br />

concerns very seriously. “We took early action<br />

to ensure compliance with the Water Supply<br />

(Water Fittings) Regulations” explained Troy<br />

Lee, <strong>Facilities</strong> Manager. “Our team comprised<br />

experts from British Steam Specialists,<br />

Honeywell’s Water Controls business, our water<br />

supplier South Staffordshire Water and Coors.<br />

“The team examined each possible violation<br />

where backflow into the mains was possible and<br />

Celebrating<br />

suite success<br />

They <strong>are</strong> crucial to the success of a development<br />

as potential buyers have to be able to<br />

visualise what the properties will be like when<br />

they <strong>are</strong> finished.”<br />

“Before Portakabin introduced its new marketing<br />

suite range, we used to site our marketing<br />

offices in the space allocated for a double<br />

garage, which meant it could take several<br />

weeks before it was up and running. It also<br />

meant we had to design them to fit in with the<br />

physical constraints of the space on offer, rather<br />

than what we really needed in terms of shape<br />

and size.<br />

“Portakabin has provided us with high quality<br />

site accommodation for many years so we<br />

decided to look at what it could offer us for<br />

marketing purposes, which could be easily<br />

moved from site to site and constructed quickly.”<br />

Marketing suites need to make use of as much<br />

natural light as possible, as well as being spacious<br />

and airy for sales staff and customers. The<br />

exterior of the buildings also needs to be modern<br />

and smart to reflect the high standard of<br />

homes being built.<br />

Portakabin Marketing Suites can be up and running<br />

within two weeks, comp<strong>are</strong>d to the average<br />

12 weeks it takes to construct one by traditional<br />

means, allowing housebuilders to begin<br />

marketing new developments much more quickly.<br />

Chris continued: “The team at Portakabin<br />

worked closely with us to design and develop a<br />

bespoke building that incorporated all the features<br />

we required and we’re very pleased with<br />

the results. That’s why we’ve bought so many!”<br />

Reader Reply No.: 84047<br />

how we would prevent it.<br />

These ranged from hose pipes<br />

and hose reels to physical crossconnections.<br />

We decided to<br />

separate water supplies across<br />

the site into departmental<br />

zones, each supplied via a<br />

Honeywell RPZ valve.”<br />

Each Honeywell RPZ valve is<br />

inspected, set up and certified<br />

annually to comply with regulations.<br />

The Honeywell valves<br />

feature triple security to provide<br />

optimum protection<br />

against back pressure and back<br />

siphonage: two check valves<br />

and a discharge valve divide the<br />

unit into three chambers, each<br />

providing a separate pressure zone.<br />

Maintenance is simple, as there is unrestricted<br />

access to all internal components and the discharge<br />

valve is mounted on the underside. The<br />

work is carried out by a Burton-based sub-contractor,<br />

Smiths International, and certification<br />

is provided to South Staffordshire Water.<br />

The only routine maintenance is to back-flush a<br />

Honeywell filter, which protects each valve,<br />

every eight weeks to remove residues. Any RPZ<br />

valve seen to be dumping would be checked to<br />

ensure correct operation.<br />

Reader Reply No.: 84051<br />

CIOB supports<br />

construction code of<br />

world class standards<br />

for building Crossrail<br />

Contractors employed in building Crossrail will<br />

be required to employ ‘an appropriately qualified<br />

workforce’.<br />

This will be a requirement of the Crossrail<br />

Construction Code, a draft of which was made<br />

public after the Second Reading of the Bill in the<br />

House of Commons. It is clear from the large<br />

number of topics covered in the code that the<br />

Government wants to establish world class standards<br />

for building on what may prove to be one<br />

of the most significant railway projects to be<br />

undertaken in the United Kingdom.<br />

The qualification for people to be employed on<br />

site may include holding a card from a recognised<br />

scheme such as the Construction Skills<br />

Certification Scheme (CSCS) or the Personal<br />

Track Safety scheme for railways. The ‘nominated<br />

undertaker’ - the organisation appointed<br />

by the Secretary of State for Transport to manage<br />

construction of the new railway - will<br />

require contractors to run induction schemes for<br />

all personnel to ensure they <strong>are</strong> aw<strong>are</strong> of their<br />

responsibilities in complying with the construction<br />

code. This will include provision for on-site<br />

training on health, safety and environmental<br />

topics, and for keeping employees informed of<br />

changing circumstances as the work progresses.<br />

Michael Brown CIOB deputy chief executive<br />

commented, “There is a clear link between<br />

using a fully qualified workforce, quality site<br />

conditions and the standard of health and safety<br />

on site. Raising the bar and employing a<br />

totally qualified workforce on what is considered<br />

an ‘exemplar project’ is exactly what the<br />

government should be aiming for.<br />

“We would urge all exemplar projects, especially<br />

the London Olympics 2012, to commit to this<br />

same ethos and apply the same importance on<br />

the process of building these large projects as<br />

they do on the final presentation.”<br />

As to site management, the Crossrail construction<br />

code expects that contractual arrangements<br />

will require all Crossrail contractors ‘to<br />

provide suitably qualified staff to manage and<br />

execute the works in which they <strong>are</strong> involved.’<br />

The nominated undertaker will be operating<br />

under a requirement to ensure the health, safety<br />

and welf<strong>are</strong> of everyone employed in building<br />

Crossrail, as well as others who may be affected<br />

by the work. The construction manager will<br />

therefore be obliged to establish ‘appropriate<br />

industry standards’ for health and safety, and to<br />

seek continuous improvement in safety performance.<br />

There will also be a demand for ‘community<br />

consultation’.<br />

Reader Reply No.: 84074<br />

www.practicalfm.co.uk 9


news...<br />

Major investment in Tork<br />

toilet tissue systems<br />

SCA Tissue Europe has invested<br />

heavily in toilet tissue products to<br />

bring them more firmly in line<br />

with the manufacturer’s top class<br />

hand towel range.<br />

New machinery and production<br />

techniques have been used to make<br />

the Tork folded paper bulk pack<br />

system and conventional toilet rolls<br />

softer and whiter than ever. These<br />

moves, together with this year’s<br />

launch of the Tork Twin mini jumbo<br />

roll system, represent a major<br />

investment by SCA Tissue Europe.<br />

Tork Premium Folded Soft is now<br />

being made on a new Bretting converting<br />

machine, which has been<br />

installed at the company’s UK manufacturing<br />

headquarters at<br />

Skelmersdale, Lancashire, at a cost<br />

of 10 million Euros. Skelmersdale<br />

has become Europe’s central manufacturing<br />

site for Tork Premium<br />

Folded Soft.<br />

“New Tork Premium Folded Soft is<br />

both brighter and softer than<br />

before,” said SCA Tissue Europe’s<br />

product and market manager Peter<br />

Broom. “The packaging of this bulk<br />

pack system has also been vastly<br />

improved. The paper now fits more<br />

tightly into the packaging, allowing<br />

the product to be transported more<br />

successfully and arrive at the end<br />

user’s premises in better shape.”<br />

Tork Premium Folded Soft is<br />

designed for use in small, luxury<br />

environments such as the washrooms<br />

of hotels, upmarket bars and<br />

en suite bathrooms. It is refilled<br />

using the “Tork Top and Go” concept,<br />

which allows the dispenser to<br />

be topped up at any time. The<br />

smart, slimline dispenser is available<br />

in white, jade and quartz<br />

options. Each pack of 2-ply Tork<br />

Premium Folded Soft contains 252<br />

sheets.<br />

Meanwhile, improvements have<br />

been made to Tork Advanced Toilet<br />

Rolls by using a higher quality base<br />

sheet. “This has resulted conventional<br />

toilet rolls that <strong>are</strong> both<br />

whiter and softer, and that have a<br />

brighter appearance and a better<br />

‘hand-feel’,” said Peter.<br />

Reader Reply No.: 84052<br />

Protect <strong>your</strong> business<br />

with LLumar® bomb<br />

blast window film<br />

Recent events have shown that<br />

terrorists <strong>are</strong> prep<strong>are</strong>d to strike<br />

anywhere. Those with responsibility<br />

for businesses should consider<br />

the likely impact a terrorist<br />

bomb could have on their staff,<br />

customers and premises.<br />

The protection and security of customers<br />

and employees is the priority<br />

- they expect the security of the<br />

premises to be appropriate to the<br />

risk profile of the business.<br />

Secondly, recovering quickly from<br />

the effects of a terrorist<br />

attack is vital for every<br />

company. In the event of<br />

an explosion, <strong>your</strong> windows,<br />

displays, stock and<br />

equipment could be damaged<br />

or destroyed. The<br />

biggest single cause of<br />

this destruction and<br />

injury to people is flying<br />

glass -but if windows <strong>are</strong><br />

better protected, the<br />

impact of a bomb blast<br />

can be mitigated. The Home Office<br />

recommends safety film, such as<br />

LLumar(r), in its advice to business<br />

managers in its publication Bombs:<br />

Protecting People and Property. Not<br />

only does bomb blast window film<br />

maximise resilience to terrorist<br />

bombings, it is also a proven and<br />

cost-effective method of protecting<br />

people and property. Applied to<br />

the inside of windows, it holds<br />

shattered glass in place in the<br />

event of an explosion - saving lives,<br />

preventing injury and protecting<br />

premises and equipment.<br />

CPFilms is the world’s largest manufacturer<br />

of window film. All films<br />

<strong>are</strong> produced to the toughest quality<br />

standards in the UK and the USA<br />

to give scratch-resistant, guaranteed<br />

performance year after year.<br />

Accredited Installers <strong>are</strong> qualified<br />

to advise which is the best film for<br />

each installation and to ensure that<br />

the highest standard is achieved.<br />

The entire range is backed by a<br />

CPFilms warranty against cracking,<br />

peeling and delamination.<br />

Reader Reply No.: 84055<br />

Club solves cig<strong>are</strong>tte<br />

smoke problem<br />

Steward says there is no need for smoking ban: people can<br />

be allowed to smoke, and no-one suffers. “Politicians should<br />

get out and see what’s possible”, he says.<br />

One of the South West’s largest social clubs<br />

has solved all its cig<strong>are</strong>tte smoke pollution<br />

problems by installing high-tech electrostatic<br />

Honeywell air cleaners. The clean air is good<br />

news for the health and comfort of the<br />

Patchway Sports and Social Club’s 3000 members<br />

and staff, and also ensures walls and fittings<br />

<strong>are</strong> no longer yellowed by smoke.<br />

Club steward, Shaun Mullan, believes there is no<br />

need to impose a smoking ban anywhere. “Our<br />

air cleaners and extractors <strong>are</strong> highly effective<br />

in removing pollution. Politicians should get out<br />

and see what’s possible, because the effect of<br />

the air cleaners here has been really dramatic.<br />

There’s no smoke. It proves there’s room for<br />

compromise: people can be allowed to smoke<br />

yet no-one suffers from pollution. Perhaps air<br />

cleaners should be compulsory in pubs: ‘fit air<br />

cleaners if you want to keep <strong>your</strong> licence’.”<br />

Over three quarters of the club’s members<br />

smoke and most of those <strong>are</strong> heavy smokers,<br />

revealed Mullan. “I don’t smoke, but smoking<br />

doesn’t bother me - it’s a fact of life in this<br />

industry. Although members hadn’t complained<br />

about the smell and haze, we asked Wessex<br />

Products to install Honeywell air cleaners. The<br />

difference has been very noticeable, especially<br />

during evenings when we <strong>are</strong> very busy. It’s<br />

cleaner and the smells have gone. It’s a much<br />

happier and healthier environment for our<br />

cleaners, too: they say it is much fresher in the<br />

mornings, which has enhanced their work.”<br />

The club has a total of fourteen Honeywell air<br />

cleaners in its main lounge, games room, quiet<br />

lounge and function room. They <strong>are</strong> all<br />

Honeywell’s F57 model, which fits neatly into<br />

false ceiling voids. “The cleaners run all the<br />

time the club’s open, usually on a medium setting,”<br />

said Mullan. “They <strong>are</strong> maintained regularly<br />

by Wessex Products, an authorised<br />

Honeywell Full-Service Distributor, which provides<br />

a superb service.”<br />

Honeywell electrostatic air cleaners work in two<br />

ways. First, larger particles <strong>are</strong> trapped by a<br />

mesh filter. Tiny particles remaining receive an<br />

electrostatic charge and <strong>are</strong> attracted onto aluminium<br />

plates, like iron filings onto a magnet.<br />

Honeywell air cleaners <strong>are</strong> available in various<br />

sizes and designs to suit the room size, layout<br />

and decor, in surface-mounted, recessed and<br />

even portable types that can be wheeled from<br />

room to room. All have high efficiency fans for<br />

exceptional performance and <strong>are</strong> designed to<br />

provide an effective air distribution pattern<br />

whilst minimising draughts.<br />

Reader Reply No.: 84072<br />

10 www.practicalfm.co.uk


news...<br />

Maximum energy control<br />

A Compri HX4 intelligent controller from<br />

PRIVA Building Intelligence has been installed<br />

within Georgian premises at 10 Queen Squ<strong>are</strong>,<br />

Bristol by Alpha Control Services. Queen<br />

Squ<strong>are</strong> is fast becoming a popular business<br />

address and No. 10 has benefited from a £1<br />

.6M refurbishment investment delivering<br />

some 1,530 m2 (17,000 sq ft) of office space<br />

to the Bristol market. The HVAC services have<br />

been designed to a high energy efficient specification<br />

utilizing thermal wheel, face and<br />

bypass damper control, electric re-heat, and<br />

night purge.<br />

Air conditioning for the refurbished building was<br />

installed by JCW Air Conditioning and comprises<br />

an air handling unit (AHU) supplying fresh air to<br />

a Mitsubishi VRF (variable refrigerant flow) system,<br />

plus a second AHU providing heated fresh<br />

air to the common toilet <strong>are</strong>as.<br />

New, enhanced Touch<br />

Plates from Coastform<br />

Sheffield, South<br />

Yorshire: The range<br />

of touch sensitive<br />

products initially<br />

launched by<br />

Coastform Systems<br />

last year has proved<br />

so popular that the<br />

company has now<br />

added to the product<br />

range with the<br />

launch of three<br />

enhanced touch<br />

plates.<br />

Touch-to-Enter and Touch-to-Exit <strong>are</strong> both<br />

brushed stainless steel faceplates with a<br />

green hand infill mounted into a standard,<br />

single gang electrical housing. This makes<br />

them suitable for either surface or flush<br />

mounting in a wall mounted situation, and<br />

their ability to operate through glass brings<br />

important flexibility to many installations.<br />

The entire touch plate is touch sensitive, and<br />

the lightest of touches will activate the unit and<br />

open the door.<br />

The latest additions to the product range feature<br />

an LED, providing a visual confirmation for<br />

users with hearing difficulties that their touch<br />

has activated the unit and, for those users who<br />

have difficulties with sight, a built in sounder<br />

with three delay soundings (0, 10 and 20 seconds)<br />

provides great reassurance.<br />

The Touch-for-Assistance product, which features<br />

a blue disabled symbol on the touch plate,<br />

has been similarly enhanced. This product is<br />

The VRF system utilizes thermal wheel technology<br />

to reclaim extract heat or cooling,<br />

comparing the outside air temperature with<br />

the demand of the supply air. The AHU serving<br />

the toilet <strong>are</strong>as employs face and bypass<br />

damper control in a similar manner, reclaiming<br />

heat or cooling, dependent on the outside<br />

air temperature and the requirement of<br />

the supply air.<br />

Night time purge on both AHUs capitalizes on<br />

free cooling by purging the building of its<br />

warm, stale air and replacing it with cool,<br />

fresh air when it is unoccupied. The demand<br />

for morning cooling is further supported by<br />

an optimum start program on the cooling<br />

only VRF air conditioner.<br />

A cost effective solution to central monitoring<br />

of the air conditioning services was<br />

resolved by loading PRIVA TC Vision softw<strong>are</strong><br />

onto the Mitsubishi PC. TC Vision is the PC<br />

application for local and remote control<br />

comprising graphics, event and data logging,<br />

energy and runtime tables, documentation, and<br />

alarm message overview. This configuration<br />

allows the user to interrogate both the VRF and<br />

the AHUs from a single PC. Adjustments to time<br />

schedules and temperature setpoints can be<br />

carried out from one station, together with, for<br />

example, monitoring of runtime hours, building<br />

status and alarm reporting. Furthermore, with<br />

the installation of a modem, the building also<br />

has the facility to be monitored remotely.<br />

When PRIVA Building Intelligence developed its<br />

range of building controls, a major objective<br />

was to enable interoperability with other manufacturers’<br />

systems. This has been successfully<br />

demonstrated by the ease with which the<br />

Mitsubishi management PC has integrated<br />

PRIVA’s TC Vision softw<strong>are</strong>.<br />

Reader Reply No.: 84076<br />

designed to be used by less able members of<br />

the community, where’ a touch’ can summon<br />

assistance to enter or leave a building or fulfil<br />

a task such as topping-up with fuel at a<br />

filling station. In this case the built in<br />

sounder can act as a local audible warning<br />

that assistance is required and, again, the<br />

LED provides visual re-assurance that help<br />

has been summoned.<br />

The products <strong>are</strong> all<br />

designed to be used in<br />

conjunction with a wide<br />

range of access control<br />

systems, and <strong>are</strong> the perfect<br />

alternatives to pushbuttons<br />

and other door<br />

release mechanisms.<br />

They <strong>are</strong> based around<br />

Coastform’s ProxiTouch<br />

‘fit and forget’ technology,<br />

which is self calibrating,<br />

has no moving parts<br />

and requires no maintenance.<br />

Coastform’s Managing Director Tim Ingersoll<br />

believes these products will enjoy great sales<br />

success, commenting:<br />

“Feedback from our distributors suggests that<br />

the Implementation of the DDA legislation which<br />

came into effect in October 2004 has been gathering<br />

momentum over the last six months. I<br />

believe the additional features we have now<br />

added to the touch plate products will be well<br />

received by distributors, access control specialists<br />

and members of the general public alike.”<br />

Reader Reply No.: 84079<br />

Kidde Graviner the<br />

chance to use Twyford<br />

Bushboard!<br />

Stevens Services Ltd based in Surrey, a recognised<br />

Twyford Bushboard installer, have<br />

worked in conjunction with the company on a<br />

number of high profile projects. A recently<br />

completed project included the staff toilets of<br />

Fire Protection Company Kidde Graviner.<br />

The most prestigious of Twyford Bushboard’s<br />

cubicle ranges Aero, was chosen for the installation<br />

at Kidde, “due to its strong classic feel<br />

and great choice of colours” says Ian Stevens<br />

Director at Stevens Services Ltd, he comments<br />

further, “The client opted for Storm in both the<br />

male and female cubicles as they felt it represented<br />

the look they wanted to create within<br />

the building.” This high quality washroom system<br />

is achieved using smooth full height aluminium<br />

pilasters which <strong>are</strong> further enhanced by<br />

the detailing of the moulded column shoes and<br />

caps and finishing touches include sculpted door<br />

hardw<strong>are</strong> available in 4 finishes.<br />

The Aero range also includes a full range of vanity<br />

options<br />

including the<br />

unique flushfit,<br />

countertop<br />

and semirecess<br />

basins,<br />

as well as<br />

complementary<br />

solutions<br />

for under<br />

panels and<br />

pelmets.<br />

Reader Reply<br />

No.: 84078<br />

Vigilant go to Xstream<br />

Vigilant who have built a reputation for delivering<br />

sophisticated enterprise digital recording<br />

solutions has introduced an entry level<br />

DVR. To refer to Xstream as an entry level DVR<br />

is perhaps however doing a serious disservice<br />

to this high performance albeit competitively<br />

priced DVR.<br />

Xstream which has 16 camera inputs, delivers<br />

up to 25 frames per second of high-quality video<br />

from each camera. Xstream also has the capability<br />

to offer 16 channels of synchronised FM<br />

quality audio and is therefore an ideal solution<br />

as a stand alone solution for applications such as<br />

banks, and retail environments.<br />

With on board Raid-0, Xstream can store a massive<br />

2.4Gbyt of video.<br />

Additional features including video motion<br />

detection and Sherlock(tm), Vigilant’s activity<br />

and object tracking softw<strong>are</strong>, provide customers<br />

with the ability to efficiently retrieve<br />

and analyse record video.<br />

Xstream’s intuitive graphical user interface<br />

utilises the same platform as Vigilant’s<br />

Enterprise series, which is widely regarded as<br />

one of the easiest to operate and most intuitive<br />

user interface available.<br />

Reader Reply No.: 84085<br />

www.practicalfm.co.uk 11


news...<br />

Environmental Biotech<br />

to hold UK Grease Summit<br />

Following the success of Environmental<br />

Biotech’s first UK Grease Summit, an educational<br />

programme, highlighting the impact of<br />

FOG (fats, oils and greases) on drainage infrastructures<br />

and the environment, a second summit<br />

will be held on 4th and 6th October 2005<br />

at The Holiday Inn Brentwood, Essex.<br />

The focus of the seminar will centre on the<br />

causes and effects of FOG accumulation within<br />

sewerage systems, with the key factors being<br />

identified as location, regional and socio-economic<br />

conditions, pre-treatment methods, attitudes<br />

and disposal regulations.<br />

It will take a look at grease separation technology,<br />

treatments available for grease extraction,<br />

grease trap design and pumping procedures,<br />

unravelling the myths and setting the record<br />

straight on grease trap design.<br />

Delegates from across a range of industries,<br />

including Thames Water, BAA, United Utilities,<br />

Food Processing Faraday and representatives<br />

Boosting business<br />

This year Grundfos Pumps in the UK have<br />

taken the leading position within the<br />

Grundfos Group with the highest unit sales of<br />

packaged pressure boosting sets in the world.<br />

A result that is all the more surprising given<br />

that they were ranked 25th in 1995.<br />

There <strong>are</strong> various reasons for this, including an<br />

increasing number of taller buildings, more condensed<br />

living accommodation, unequal site<br />

pressure and an increasing demand for high<br />

water pressure requirements during industrial<br />

processing - whilst we have seen mains pressure<br />

decreasing to reduce leakage in the system.<br />

Over the years Grundfos booster sets have continued<br />

to develop and evolve and now provide<br />

customers with a sophisticated range of pressure<br />

boosting solutions that combine excellence<br />

in engineering with their extremely reliable<br />

range of pumps. Additionally, selecting variable<br />

speed pump(s) for these sets will offer significant<br />

energy savings over fixed speed alternatives.<br />

2005 is also proving to be another record year<br />

for booster sales as figures show an increase of<br />

35% over the same period last year. This is a<br />

testament to the product range, quality and the<br />

overall reliability of the booster set range from<br />

Grundfos.<br />

Reader Reply No.: 84115<br />

from Anglia Water, have all attended the internationally<br />

acclaimed one-day seminar.<br />

Commenting on the usefulness of the seminar,<br />

Debbie Caton, Retail Manager at BAA said: “It’s<br />

a very good seminar. There was a lot to take<br />

away and get the ball rolling at BAA, and implement<br />

Best <strong>Management</strong> practice.”<br />

Commenting on the opportunity afforded by the<br />

seminar to sh<strong>are</strong> experiences with other delegates,<br />

Jeff McDowell, Pre-treatment Co-ordinator<br />

at the City of Fort Walton Beach added: “I<br />

would highly recommend that others in the<br />

environmental field consider attending future<br />

summits to sh<strong>are</strong> and gain knowledge about this<br />

problem.”<br />

Aziz Tejpar, Managing Director of Environmental<br />

Biotech UK explained: “The seminars have been<br />

running outside the UK for just over 12 years<br />

now and have been very successful for a plethora<br />

of companies and local authorities. The aim<br />

of the Grease Summit is to create a forum for<br />

Wyboston Lakes, the largest privately-owned<br />

training and conference centre in Europe, has<br />

found a way to add drama and beauty to its<br />

setting by installing a range of Otterbine<br />

water fountains and aerators on its lake.<br />

Based near St Neots, in Cambridgeshire,<br />

Wyboston’s 350-acre site includes a hotel, conference<br />

centre and 18-hole golf course. Leisure<br />

services manager David Little explains the<br />

thinking behind bringing in the Otterbines.<br />

‘Wyboston is a busy, thriving operation and<br />

we’re always looking to improve our offering to<br />

customers in terms of the experience they have<br />

when they come here. This includes enhancing<br />

the aesthetics of the surroundings.<br />

‘We work very closely with Otterbine’s UK distributor<br />

Lely UK, in St Neots, who bring customers<br />

and staff here for training and business<br />

meetings. They were looking for the perfect<br />

location to set up a range of Otterbine fountains<br />

and aerators so they could show customers the<br />

products in a picturesque working environment.<br />

So it’s a joint venture, really - a permanent display<br />

for Lely, and at the same time Wyboston<br />

discussion and highlight the impact that fats,<br />

oils and greases have on the environment and<br />

bottom-line profitability.<br />

We provide sound and realistic advice on key<br />

drainage issues relevant to each delegate and<br />

provide them with the background knowledge to<br />

make an informed decision when it comes to<br />

drain line management.”<br />

Environmental Biotech UK 08702 406154, where<br />

more information on the seminar can be<br />

obtained. There is a summit fee of £150 plus VAT<br />

per delegate.<br />

Reader Reply No.: 84087<br />

Otterbine Fountains add<br />

drama to lakes<br />

and its visitors get the benefit of a beautiful<br />

water display.”<br />

The range of Otterbine fountains at the site<br />

include a 15hp Polaris Giant Fountain - which<br />

shoots a thick, powerful column of water up to<br />

30ft high - two Concept 3 Gemini aerators,<br />

which deliver a lovely trumpet spray, and a 3hp<br />

Concept 3 Tristar aerator, which can reach 16ft<br />

in height. Reader Reply No.: 84084<br />

BT extend contract with<br />

Steljes Managed Services<br />

BT has extended its<br />

contract with Steljes<br />

Managed Services for<br />

the supply, and support<br />

of LCD projectors<br />

throughout the<br />

UK. The existing contract<br />

which was due<br />

to expire 31st March<br />

2006 will now run on<br />

a further two years to<br />

2008. The extended<br />

contract follows on<br />

from the existing supply<br />

agreement<br />

between the companies, and was first implemented<br />

in 1999. Steljes Managed Service operates<br />

the most comprehensive rental fleet of<br />

electronic presentation equipment in the UK<br />

and as such is the market leader.<br />

With the majority of their staff based in the UK,<br />

BT is one of the UK’s largest employers. In 1999<br />

BT made an astute business decision to hire LCD<br />

projectors rather than purchase them, and in<br />

doing so, availing themselves to best in class<br />

product, minimising the true cost of ownership<br />

and safeguarding themselves from obsolescence<br />

issues. Steljes Managed Services provided BT<br />

with an efficient, flexible and cost effective<br />

alternative to a straight purchase of product.<br />

BT ensured that the contract encompassed a set<br />

known price, including insurance for loss and<br />

damage, delivery and collection, and a guaranteed<br />

delivery time.<br />

Steljes Managed Services is proud to claim that<br />

they have never had to refuse an order because<br />

of availability issues. Steljes is accustomed to<br />

working with its resellers to service the largest<br />

and most demanding Blue Chip companies<br />

throughout the UK. Reader Reply No.: 84146<br />

12 www.practicalfm.co.uk


news...<br />

Quiet and efficient electric vehicle<br />

proves ideal for caravan park<br />

Contacta launches new,<br />

lighter Clipboard InfoLoop<br />

Contacta, manufacturers of InfoLoop systems,<br />

the UK’s leading range of induction<br />

loops, has introduced a new, enhanced version<br />

of its successful Clipboard InfoLoop(tm)<br />

portable induction loop.<br />

The new model is lighter,<br />

slimmer, and has 50% extra<br />

operating time when fully<br />

charged. These improvements<br />

have been made possible by<br />

using a 1200mA capacity nickel<br />

metal hydride battery in place of<br />

the sealed lead acid type employed<br />

in previous models. In addition to<br />

offering greater power-to-weight ratio,<br />

nickel metal hydride batteries <strong>are</strong><br />

proven to be more environmentally friendly and<br />

<strong>are</strong> easier to dispose of at the end of their useful<br />

life than traditional lead acid batteries.<br />

As a hand-held unit incorporating microphone,<br />

amplifier and aerial, as well as providing a solid<br />

surface for note-taking, Clipboard InfoLoop<br />

Islawrffordd Caravan Park, the family run luxury<br />

caravan park situated on the coast of<br />

North Wales between Barmouth and Harlech,<br />

has recently purchased a bespoke electric<br />

powered vehicle for general duties around the<br />

park.<br />

The new vehicle, a Cushman Diabline manufactured<br />

and supplied by Suffolk-based Ransomes<br />

Jacobsen, is being used primarily for early<br />

morning refuse collection around the complex.<br />

Traditionally, refuse was collected using a van or<br />

tractor with a trailer attached and this obviously<br />

created a noise issue as collections begin at<br />

7.30am. The new vehicle is ultra-quiet and highly<br />

efficient as well as being environmentally<br />

friendly at the point of use.<br />

Commenting recently when Nigel Mansell officially<br />

opened the complex following a £500,000<br />

refurbishment, Dylan Evans, a director of<br />

Islawrffordd Caravan Park said, “The park has<br />

been in the family for the past 52 years and we<br />

have always been aw<strong>are</strong> of the special environment<br />

in the Snowdonia National Park in which<br />

we <strong>are</strong> situated. Our policy is to protect this<br />

environment at all times, wherever practicable,<br />

and some year’s ago we purchased a small electric<br />

utility vehicle for general duties around the<br />

site.<br />

“Last year, while visiting the Saltex Show at<br />

Windsor, I came across the Diabline on the<br />

Ransomes Jacobsen stand and made an enquiry.<br />

This was promptly followed up with a demonstration<br />

and it proved to meet our requirements<br />

exactly.<br />

“For years our regular customers have been<br />

aw<strong>are</strong> of our early morning collections, but now<br />

most of them, apart from the early risers, <strong>are</strong><br />

totally unaw<strong>are</strong> that the collections have taken<br />

place.” Reader Reply No.: 84088<br />

Philips is proud to be official<br />

World Cup partner<br />

As such, Philips Lighting is offering its trade<br />

customers a unique opportunity to be a World<br />

Cup winner. Simply spend £250 on Philips<br />

Lighting products at any participating wholesale<br />

stockist and customers will receive a<br />

World Cup Scratchcard.<br />

Each scratchcard allows the purchaser the<br />

opportunity to enter into the biggest Philips’<br />

World Cup lamp and luminaire trade promotion<br />

ever. A host of prizes <strong>are</strong> up for grabs including<br />

skillballs, TV/DVD combis, Micro Juke Boxes,<br />

and of course much coveted World Cup tickets.<br />

Once there, instant prizes can be won by<br />

answering a simple question correctly. Each<br />

£250 spent, qualifies for a further scratchcard.<br />

Multiple entrants increase the chances of winning.<br />

Entering 4 new card numbers in any calendar<br />

month and correctly answering a further<br />

multiple-choice question, allows customers<br />

automatic entry into that month’s World Cup<br />

ticket draw. Lucky World Cup VIP winners will<br />

have match seats, complimentary drinks and<br />

flights. The prize even includes a hotel stay for<br />

1 or 2 nights at a World Cup venue. No need to<br />

wait to enter the fun. Philips will give the first<br />

10 reader enquiries a Philips World Cup Trade Up<br />

scratchcard. Second 10 reader enquiries will<br />

each receive a promotional item from the FIFA<br />

approved merchandise collection.<br />

www.philipswc06.co.uk Reader Reply No.: 84147<br />

makes it easier and quicker to provide all types<br />

of service when on the move - from emergency<br />

or roadside assistance and home visits by nursing<br />

staff to street polling, staff-customer contact<br />

in major stores, and customer liaison on<br />

exhibition stands. This versatile unit enables<br />

all service providers to improve their level<br />

of service for hearing aid users, and comply<br />

with the terms of the Disability<br />

Discrimination Act (DDA) 1995 in relation<br />

to staff and members of the<br />

public with hearing impairment.<br />

The new lighter, slimmer<br />

Clipboard InfoLoop is better balanced<br />

than its predecessor and, say<br />

Contacta, this makes it even easier to use.<br />

The unit also incorporates a number of additional<br />

features to assist the user, including integrated<br />

finger grips, a sturdy nylon clip to hold<br />

multiple sheets, and sockets for charger and<br />

extension microphone in the base of the unit.<br />

RR No.: 84100<br />

Fulleon announce CPD<br />

compliance for core<br />

products<br />

Leading manufacturer of alarm signalling<br />

devices, Fulleon, is pleased to announce that<br />

the company’s core product range has successfully<br />

met the requirements of the<br />

Construction Products Directive (CPD).<br />

The CPD came into force on 1 July, 2005, requiring<br />

that fire alarm sounders must be certified as<br />

compliant with EN54-3. Following an 18 month<br />

intensive programme (which is ongoing to<br />

encompass other products within the Fulleon<br />

range) the company’s core products have passed<br />

the stringent test requirements to comply with<br />

the Directive.<br />

Fulleon worked closely with BRE’s Centre for<br />

Electronics Testing utilising their extensive laboratory<br />

and test facilities at Garston, near<br />

Watford.<br />

A specific CE mark, complete with a licence<br />

number is now carried on the product - this is<br />

not to be confused with CE marks for other<br />

directives such as that relating to Electro<br />

Magnetic Compatibility. The mark demonstrates<br />

to specifiers and end users that the products<br />

have been independently tested and certified<br />

by an independent Certification Body and comply<br />

with the CPD requirements.<br />

Steve Martin, Product Manager with Fulleon,<br />

commented -”We have worked extremely hard<br />

to get the products through the testing process<br />

so that our products <strong>are</strong> compliant with the<br />

Construction Products Directive. Given that CE<br />

Marking is mandatory in the majority of EU<br />

countries, it is an important development which<br />

has far reaching implications for all of our customers,<br />

both in the UK and beyond.”<br />

Angela Richards, Customer Services Manager,<br />

Centre for Electronics Testing, BRE, said -<br />

“Fulleon has taken a leading role in getting their<br />

products CE Marked, an attitude which demonstrates<br />

the company s commitment to putting<br />

quality at the core of the manufacturing process.”<br />

Reader Reply No.: 84105<br />

www.practicalfm.co.uk 13


news...<br />

Total smoking ban is not a<br />

workable option, says ACMA<br />

The Air Cleaner Manufacturers Association<br />

(ACMA) has stated its support for government’s<br />

efforts to reduce smoking but does not believe a<br />

total smoking ban is workable. In its dossier submitted<br />

to the DoH (Department of Health)<br />

Smokefree Legislation Team, ACMA points out<br />

that air cleaning provides a “middle way” that<br />

affords comfort and clean air provision for both<br />

smokers and non-smokers alike.<br />

“The industry recognises that a total ban on<br />

smoking is unlikely, as is the status quo, so regulation<br />

is likely, commented Honeywell, the<br />

leading air cleaner manufacturer and an ACMA<br />

member. “Air cleaners can minimise the practical<br />

difficulties and allow smokers and non-smokers<br />

alike the opportunity to enjoy clean air. As<br />

we state in the ACMA dossier, an air cleaner<br />

costs only about £1 per day to run.”<br />

ACMA proposes that premises be exempted from<br />

Olympic Challenge<br />

Staging the Olympics will be a challenge to all<br />

those involved. The behind the scenes logistics<br />

necessary to deliver a successful Games<br />

between now and the opening ceremony on<br />

27th July 2012 will have challenged an army<br />

of thousands of suppliers from a diverse range<br />

of background like no other project has<br />

before.<br />

Hoping to be part of this elite band is Grundfos<br />

Pumps. With an impressive national and international<br />

track record for delivering a wide<br />

range of pump solutions to sporting venues and<br />

large commercial projects over many years both<br />

in the UK and worldwide - this is one challenge<br />

they <strong>are</strong> really looking forward to being<br />

involved in.<br />

With an unbeatable portfolio of pump products<br />

covering the broadest range of applications<br />

including HVAC requirements, water supply,<br />

wastewater and packaged sets for pressurisation<br />

and fire fighting - Grundfos have the correct<br />

pump solutions to deliver water - where it’s<br />

needed, when it’s needed. Reply No.: 84116<br />

any ban on smoking in enclosed public places<br />

and workplaces if either the whole room is<br />

treated by air cleaners or self-contained smoking<br />

booths <strong>are</strong> provided.<br />

ACMA stresses that air cleaners remove pollutants,<br />

unlike ventilation which merely displaces<br />

them elsewhere. It points out that a correctly<br />

maintained and operated air cleaner, used alone<br />

or with ventilation, will reduce particulate pollution<br />

from tobacco smoke in all kinds of indoor<br />

environments such as bars, clubs, restaurants<br />

and casinos. Cleaners fitted with additional filters<br />

can also reduce gaseous and odour pollution.<br />

“It is very well proven technology,” stressed<br />

Honeywell. “Millions of Honeywell air cleaners<br />

alone <strong>are</strong> already in daily use worldwide, in<br />

cafés, bars, restaurants, offices, hotels, leisure<br />

centres and other venues. They allow smokers<br />

and non-smokers to socialise without discomfort<br />

or embarrassment. Staffs <strong>are</strong> happier and less<br />

prone to illness and hay fever, and enjoy a<br />

smoke-free workplace. Customers <strong>are</strong> more<br />

comfortable, so stay longer and spend more.”<br />

The effectiveness of air cleaners for smoke<br />

removal has been proven in independent tests<br />

conducted by BSRIA (Building Services Research<br />

and Information Association) and quoted in the<br />

ACMA dossier. In addition to smoke removal,<br />

the tests proved the ability of the air cleaner to<br />

reduce general particulate pollution.<br />

While air cleaners actively remove pollutants<br />

and supply the clean air over a large <strong>are</strong>a, ventilators<br />

simply move air but do not clean it,<br />

while air conditioners cool air and adjust humidity<br />

without cleaning.<br />

ACMA’s dossier explains that if normal air conditioning<br />

filters <strong>are</strong> fitted, they do not remove the<br />

very small particles found in smoke, and recycled<br />

air from an air conditioning system can<br />

spread smoke and odour throughout the building.<br />

Reader Reply No.: 84093<br />

Nilfisk-Advance cleans up<br />

supermarket sweep<br />

Nilfisk-Advance has seen off stiff competition<br />

in the tender to provide an all-inclusive floor<br />

cleaning package for the Somerfield supermarket<br />

chain, which also includes Kwik Save<br />

stores. Nilfisk-Advance has been awarded a<br />

four-year supply and service contract on a<br />

sole supplier basis valued in excess of £4 million.<br />

Each store in the Somerfield group has been<br />

equipped with one pedestrian scrubber/dryer,<br />

rotary machine and tub vacuum from Nilfisk’s<br />

commercial range. The machines <strong>are</strong> wholly<br />

owned by Somerfield and operated by the chosen<br />

cleaning contractor in the region or the inhouse<br />

cleaning team. Somerfield is the first<br />

major retail player to remove equipment supply<br />

from contractors on such a wide scale.<br />

The prestigious floor cleaning contract covers a<br />

Junior Cricket<br />

supported by OCS<br />

OCS, the largest privately owned property<br />

support services company, has once again<br />

sponsored the Surrey round of the BBC Sport<br />

Kwik Cricket Competition.<br />

Over 300 schools and 300 children entered into<br />

the competition, which was held at the redeveloped<br />

Brit Oval cricket ground in Kennington.<br />

Chris Cracknell, chief executive of OCS said:<br />

“Through the Kwik Cricket tournament we <strong>are</strong><br />

able to support children at grass root level; I see<br />

this as an important part of our corporate social<br />

responsibility programme, as a company we <strong>are</strong><br />

keen to encourage participation in sporting<br />

activities by children of all ages which is also<br />

one of the reasons behind our annual OCS Young<br />

Sportsperson of the Year Awards.<br />

“Kwik Cricket, now in its eleventh year, has<br />

become more and more popular amongst<br />

schools. We <strong>are</strong> pleased to be able to encourage<br />

the involvement of children who may not<br />

normally take part in the sport.”<br />

Reader Reply No.: 84140<br />

total of 1337 Somerfield and Kwik Save sites,<br />

including 112 ‘self clean’ former Safeway supermarkets<br />

recently acquired by Somerfield. The<br />

selection process included an online reverse<br />

electronic tender auction managed by Nisa<br />

Today’s - a co-operative for independent retailers<br />

which provides its members with collective<br />

buying power when negotiating with suppliers.<br />

“The initial 10 bidders were quickly reduced to<br />

two or three serious players,” comments K<strong>are</strong>n<br />

James, Sales and Marketing Director of Nilfisk-<br />

Advance. “And as all bidders were anonymous<br />

we could only guess who we were up against.”<br />

In a series of post auction negotiations the<br />

remaining potential suppliers had to demonstrate<br />

they could cope with ongoing support at<br />

each site, and also the roll out of new equipment<br />

with all the necessary training and installation<br />

services.<br />

Marisa Taylor, Central Procurement, Somerfield<br />

Stores Ltd comments: “NilfiskAdvance was<br />

selected after a comprehensive tender process,<br />

which was based on a number of factors including<br />

the all-inclusive price, quality of equipment,<br />

service delivery, training and reporting. We <strong>are</strong><br />

confident that the new cleaning equipment will<br />

help to enable our store staff and cleaning contractors<br />

to deliver even higher standards of<br />

cleaning and improve the customer experience<br />

accordingly.” Reader Reply No.: 84118<br />

14 www.practicalfm.co.uk


news...<br />

Out of hours flooring keeps<br />

engines turning over<br />

Doors open for new<br />

Prologis supplier<br />

ProLogis Developments has<br />

awarded single source supply contract<br />

worth approx £2.4 million<br />

per year to a Midlands industrial<br />

door manufacturer, which<br />

includes an exclusive maintenance<br />

deal for tenants.<br />

Coalville based Hormann UK will<br />

supply the loading bay equipment<br />

and level access doors for all or<br />

ProLogis distribution centres<br />

around the country.<br />

The agreement includes a threeyear,<br />

free maintenance period for<br />

tenants, which will not be offered<br />

to any other developer by Hormann<br />

for at least two years.<br />

Fergie Taylor, First Vice-President<br />

with ProLogis, says: This is an<br />

excellent deal, both for ProLogis<br />

The development of a new diesel engine<br />

meant a need to refurbish the 7,000 squ<strong>are</strong><br />

metre production <strong>are</strong>a floors at Honda’s<br />

Engine Plant, to create a far cleaner environment<br />

than that necessary for petrol engines.<br />

Respol, one of three contractors tendering for<br />

the work, won the contract not only because of<br />

their 20 year association with Honda, but<br />

because they agreed to complete the work<br />

entirely on weekends to minimise impact on<br />

production. After removing the existing epoxy<br />

coated and then prep<strong>are</strong> to b<strong>are</strong> concrete (dust<br />

free) the finished system primer EP550 followed<br />

by trowel application of Reeflor EL002SF in grey<br />

with blue gangways and yellow lines, one of a<br />

number of combinations which had been presented<br />

to the team at Honda. The Reefor system<br />

is covered by a 10 year performance warranty,<br />

which gives indication to its hardwearing characteristics<br />

and long term appearance.<br />

With the completion of this latest project,<br />

Respol have now laid over<br />

150,000 squ<strong>are</strong> metres of flooring for<br />

Honda in the UK.<br />

David Procter, Honda engineer commented,<br />

“After 20 years, we know we<br />

can rely on Respol to exceed our<br />

expectations. They always provide a<br />

high quality flooring service and go<br />

one step further than most, providing<br />

us with the best, most cost effective<br />

solution. From director level to floor<br />

layer, their staff <strong>are</strong> very helpful and<br />

have on many occasions worked outside<br />

of their contractual requirements<br />

to assist us”.<br />

Winner of the prestigious FERFA ‘Contractor of<br />

the Year Award’ 2004, RESPOL’s services and systems<br />

<strong>are</strong> accredited to ISO9001:2000, which is<br />

testament to their commitment to quality standards<br />

and peace of mind for their customers.<br />

A flexible, single source supplier of flooring systems,<br />

designed to perform to the highest standards,<br />

providing years of cost-effective service<br />

in the most demanding environments.<br />

All work carried out by Respol is guaranteed by<br />

a single source warranty, covering not only<br />

workmanship but also material, whether developed<br />

by an outside manufacturer or by Respol’s<br />

own plant. Coupled with the company’s ability<br />

to develop problem-solving solutions to customer’s<br />

requirements, it becomes easy to<br />

understand why 80% of Respol’s orders come<br />

from repeat business.<br />

Reader Reply No.: 84131<br />

and our customers.<br />

We<br />

believe Hormann<br />

provide the best<br />

quality product<br />

available in the<br />

market and since<br />

the loading facility<br />

is at the sharp end<br />

of our customers<br />

operations it is<br />

essential that we<br />

provide the best<br />

equipment. The<br />

three year free maintenance is an<br />

added benefit and proves the confidence<br />

that Hormann have in the<br />

quality of their product.<br />

The agreement is also flexible and<br />

should any prospective customer,<br />

have their own preferred supplier<br />

of loading equipment we <strong>are</strong> more<br />

than happy to incorporate their<br />

supply chain into our development.<br />

ProLogis Property <strong>Management</strong><br />

team will take an active role in the<br />

handover procedure with tenants,<br />

to ensure the relevant maintenance<br />

agreement is put in place,<br />

while pro-active management of<br />

the ongoing work load and supply<br />

by Hormann will ensure on time<br />

delivery to our customers.<br />

Reader Reply No.: 84126<br />

The Pigeons Say ‘It’s<br />

Just Not Cricket!’<br />

After 160 years, the Oval cricket ground’s residential<br />

pigeon population has been made<br />

homeless to make way for the fifth and deciding<br />

Ashes Test Match against the Australians,<br />

thanks to West Country firm Pigeonoff.<br />

Pigeonoff has just supplied 32,000 pieces of<br />

anti-roosting pigeon spikes for installation on<br />

the Oval. The spikes, which resemble up-turned<br />

hairbrushes, have been installed all around the<br />

cricket ground. To date, their deployment has<br />

seen over 500 pigeons run out.<br />

Last week, the curious pigeons were amused if<br />

not a little stumped to see 20 legs dangling from<br />

the rafters of the new Oval’s OCS stand. On closer<br />

inspection, the legs were those of a team of<br />

pest control officers, installing pigeon deterrents<br />

in the form of anti-pigeon spikes on to the<br />

ledges of the Oval’s Great New Arch.<br />

While thousands of cricket-goers <strong>are</strong> packed<br />

into the Oval for the final match of what many<br />

<strong>are</strong> calling the “greatest test series of all time”,<br />

the pigeons have<br />

been forced to join<br />

the flocks of people<br />

outside without a<br />

ticket. Yesterday,<br />

one of the pigeons<br />

was heard to say:<br />

“Since 1845, we’ve<br />

had 160 years of<br />

uninterrupted free<br />

cricket from the<br />

best seats in the<br />

ground - now we’re<br />

faced with a corridor<br />

of uncertainty.<br />

It’s just not cricket!”<br />

RR No.: 84125<br />

A good cleaning service<br />

shouldn’t be noticed<br />

Discover the services company that can put<br />

<strong>your</strong> premises head and shoulders above<br />

the rest without getting under <strong>your</strong> feet.<br />

Daily office cleaning Industrial cleaning Window cleaning<br />

Carpet & upholstery cleaning Hard floor maintenance/renovation<br />

Building maintenance (CIS6 cardholders) Graffiti & chewing gum removal<br />

Cleaning & <strong>Facilities</strong> <strong>Management</strong><br />

Tel: 0800 917 5911 www.cresswellservices.co.uk<br />

www.practicalfm.co.uk 15<br />

RR: 84097


efurbishment<br />

Honda car dealerships throughout the UK <strong>are</strong><br />

now being fitted with heavy contract carpet<br />

tiles designed and manufactured to a bespoke<br />

specification by Tessera, as part of a rolling<br />

showroom refurbishment programme.<br />

First to be fitted with new Tessera floorcoverings<br />

was the Stuart Graham dealership, a purpose<br />

built, 1400m 2 , two-storey showroom on<br />

the outskirts of Crewe, designed and built by<br />

showroom specialists Chiltern Design of High<br />

Wycombe.<br />

Transcend broadloom<br />

pitfalls!<br />

Full service for<br />

Honda from Tessera<br />

In this ‘flagship’ dealership over 450m 2 of cut<br />

pile tiles in Honda Green were fitted, providing<br />

a soft floor finish in offices and customer <strong>are</strong>as,<br />

and walkways through the ceramic tiled floors<br />

where the latest Honda models <strong>are</strong> displayed.<br />

Additional cut pile tiles in Honda Red have been<br />

added to provide visual contrast, and movable<br />

oval shaped green rugs have been supplied to<br />

give the dealer more flexibility over the use of<br />

the floorspace. Grey barrier matting has also<br />

been supplied in the entrance <strong>are</strong>as.<br />

Retail <strong>Facilities</strong> Manager for Honda Motor<br />

Europe, Paul Alston,<br />

explained why he and<br />

his team elected to<br />

source their floorcoverings<br />

from Tessera:<br />

“Because of the complex<br />

nature of this programme<br />

we wanted to<br />

deal with a manufacturer<br />

based here in the UK<br />

that was prep<strong>are</strong>d to<br />

work really closely with<br />

us in order to give us<br />

the level of service we<br />

required. We were also<br />

impressed by the superior<br />

quality of carpet<br />

tiles and value for<br />

money offered by<br />

Tessera and by switching<br />

suppliers we were<br />

able to improve product<br />

Designed to suit the most<br />

demanding office environments,<br />

the new Transcendent Collection<br />

of modular flooring from Interface<br />

is designed for nondirectional<br />

installation thus achieving nearzero<br />

installation waste. At the<br />

same time, the floorcovering lifecycle<br />

is extended since the tiles<br />

may easily be moved and reused.<br />

The Transcendent Collection of<br />

random designs - Approximations,<br />

Congruence and Sequences together<br />

with the existing Fluctuations -<br />

means that tiles may be swapped<br />

with no colour incompatibility even<br />

when excessively worn <strong>are</strong>as <strong>are</strong><br />

replaced. In addition, single-dyelot<br />

manufacturing<br />

ensures batch-tobatch<br />

consistency so<br />

large stocks of sp<strong>are</strong><br />

‘same batch’ tiles <strong>are</strong><br />

unnecessary.<br />

Individual tiles <strong>are</strong><br />

easily taken up or laid<br />

by in-house staff so<br />

<strong>are</strong> ideal where<br />

‘churn’ is an issue<br />

with fast changing<br />

and flexible<br />

workspaces; disruption<br />

is minimised. In<br />

a d d i t i o n ,<br />

Transcendent perfectly complements<br />

Interface’s raised access<br />

flooring solutions as tiles may be<br />

lifted to reach utilities and then<br />

replaced in any position.<br />

Staining, damage and deterioration<br />

is minimised through the use of<br />

premium solution dyed yarns where<br />

the fibre is coloured right through,<br />

ensuring it will not fade or bleach.<br />

Interface’s Glasbac backing incorporates<br />

Intersept, a patented antimicrobial<br />

for the control of mildew<br />

and the prevention of odours which<br />

is useful in any <strong>are</strong>a where spillages<br />

might occur such as around coffee<br />

machines and in restaurant <strong>are</strong>as.<br />

Reader Reply No.: 84082<br />

The latest addition to Clarke<br />

Rendall’s Evolution collection, the<br />

exclusive Elite range, takes custom-built<br />

reception furniture to<br />

new heights of quality and design.<br />

Beautifully designed, robustly engineered<br />

and yet also very affordable,<br />

the Elite range offers a<br />

choice of nine reception desk configurations.<br />

Each of these is available<br />

in any one of nine subtlytoned<br />

laminates or three real wood<br />

veneers - maple, cherry or beech.<br />

Stainless steel upstands supporting<br />

curved, etched glass counter caps<br />

can be specified in either polished<br />

or brushed finish. Complementing<br />

these, all Elite models offer metal<br />

inlay bands and plinths that can be<br />

supplied with a polished, brushed<br />

or black finish. LED feature lights<br />

<strong>are</strong> incorporated in the upstands to<br />

provide an attractive wash of light.<br />

To add the finishing touch, Clarke<br />

Rendall offers a range of matching<br />

accessories including squ<strong>are</strong> and<br />

rectangular coffee tables, three<br />

drawer mobile pedestals and credenzas.<br />

As Clarke Rendall’s Managing<br />

Director Martin Clarke explains,<br />

quality and make considerable cost savings.”<br />

To date, seventeen Honda showrooms have<br />

already had a makeover using Tessera’s floorcoverings.<br />

Paul Alston is delighted with the way<br />

the project is being managed: “We have a dedicated<br />

team of Tessera sales people servicing our<br />

account and the support they provide is excellent.<br />

We have asked Tessera to manufacture a<br />

bespoke product for us and the way they manage<br />

stock levels and liaise with our contractors<br />

to predict workload is absolutely first class.”<br />

Reader Reply No.: 84099<br />

Contemporary reception<br />

desks <strong>are</strong> the last word<br />

in quality and design<br />

“The Elite range blends the highest<br />

standards of traditional craftsmanship<br />

with cutting edge modern<br />

design to create the ultimate in<br />

hand-finished, made-to-order<br />

reception furniture.”<br />

One Evolution Elite desk is the centrepiece<br />

of stylish new reception<br />

<strong>are</strong>a at Symmetry Medical<br />

Thornton, designed and project<br />

managed by Arc Design. Arc Design<br />

Director, Tom Beesley, said: “The<br />

Evolution Elite reception desk was<br />

of a really excellent quality and<br />

was delivered to a very tight deadline.”<br />

Reader Reply No.: 84036<br />

16 www.practicalfm.co.uk


efurbishment<br />

MSL Retail Property<br />

C<strong>are</strong>: Providing<br />

round the clock<br />

property maintenance<br />

Over the past seven years, MSL Retail Property<br />

C<strong>are</strong> has become one of the major national players<br />

in reactive maintenance and general property<br />

maintenance works. The company provides all<br />

tradesmen from plumbers, electricians, roofers,<br />

joiners and decorators through to glaziers, pest<br />

control and locksmiths with many trades being<br />

available on a two hour emergency response.<br />

MSL have an extensive portfolio of customers<br />

which span high street towns and cities across<br />

the whole of the UK who have been drawn to<br />

MSL because of the round-the-clock service for<br />

all types of building maintenance works.<br />

MSL’s Executive Director, Simon Thomson,<br />

explains that “National Retail Companies and<br />

businesses with many properties or stores<br />

nationwide appreciate the benefits of dealing<br />

with one company to resolve their building<br />

maintenance problems. Many of our clients<br />

have properties from the South Coast to<br />

Scotland and using MSL for their maintenance<br />

works creates consistency in terms of both quality<br />

and price.”<br />

MSL’s customer base<br />

has also been diversifying<br />

over the past<br />

two years and using<br />

their experience, values<br />

and customer service<br />

from maintenance works<br />

within the high<br />

street retail industry,<br />

they have expanded<br />

into property maintenance<br />

for industry sectors including License,<br />

Leisure, Retail and Office Parks, Bookmakers<br />

and Housing Associations.<br />

Having recently secured a number of contracts<br />

for nationwide property maintenance, MSL<br />

needed to expand their operations capacity to<br />

handle the existing and increasing volumes of<br />

maintenance works.<br />

Traditionally, MSL have operated using a combination<br />

of directly employed labour, operating<br />

from their head office in Halifax and covering<br />

the North of England, and key subcontractors<br />

who have worked with MSL for many years. MSL<br />

realised that it was important to increase the<br />

number of direct labour maintenance engineers<br />

in order to provide more centralised management<br />

and allow for both current and future<br />

increases in workload.<br />

Neil Bonsor, Sales Manager, comments “The<br />

requirement for MSL’s one-stop-shop building<br />

maintenance service has grown rapidly over<br />

recent years and therefore we have decided to<br />

expand the number of our operational bases to<br />

provide the capacity to increase staff, improve<br />

provisioning and enhance customer service.”<br />

MSL have recently opened a new branch office<br />

which is located within the Stevenage <strong>are</strong>a in a<br />

3,500 sq. ft<br />

premises housing<br />

both offices and<br />

storage facility. The<br />

premises were completely<br />

stripped and<br />

refitted using MSL’s own<br />

maintenance engineers.<br />

The location<br />

offers straightforward<br />

access to both<br />

the A1 and M25 with the base covering London<br />

and the surrounding <strong>are</strong>as.<br />

Additionally, MSL have created an additional<br />

satellite operation in Birmingham to cover the<br />

Midlands <strong>are</strong>as. All of the four current bases of<br />

maintenance engineers <strong>are</strong> controlled from<br />

MSL’s operations departments located in Halifax<br />

and Stevenage.<br />

A three year expansion plan for additional<br />

branch and satellite operations <strong>are</strong> currently<br />

being evaluated with an additional six bases<br />

proposed by the end of 2008 to increase working<br />

capacity in higher workload <strong>are</strong>as.<br />

With additional regional offices, MSL’s IT department<br />

have created a connected network of<br />

computers allowing all offices access into the<br />

custom in-house dataflow database ensuring upto-date<br />

information is available for all offices<br />

and remote workers.<br />

The ability to update the database in real-time<br />

from any location is very important for MSL<br />

aligned with their strategy to have the most upto-date<br />

information available for the client at<br />

any time, the information is also available to<br />

the client via a secure login system within which<br />

the progress of their works can be tracked from<br />

any computer with internet access 24 hours a<br />

day.<br />

MSL had previously evaluated a number of<br />

helpdesk softw<strong>are</strong> products although concluded<br />

that these did not offer the same flexibility as<br />

an in-house custom developed package. Craig<br />

Lorimer, Commercial Director, observes “In the<br />

event that a customer requires a custom report<br />

or add on to our system in order that MSL can<br />

better provide maintenance services to them,<br />

our programmers can incorporate the additional<br />

facilities to the system.”<br />

With their commitment to being responsive to<br />

customer requirements, MSL set up a dedicated<br />

quotations team to accelerate the turn around<br />

to the client, and has a team of dedicated estimators<br />

based at their offices in both Halifax and<br />

Stevenage who also provide quality control<br />

reporting back to Head Office. Furthermore<br />

Helpdesk, Operations Staff and Customer C<strong>are</strong><br />

personnel have been increased, growing their<br />

capacity for both current and future works.<br />

MSL also offer small works services including<br />

new roofs, new fire break walls, store remodelling,<br />

office remodelling, w<strong>are</strong>house renovations,<br />

car park resurfacing, car park marking,<br />

dilapidations, remedial works, recabling and<br />

more.<br />

Whether works <strong>are</strong> carried out by their own<br />

tradesmen, or fully vetted and approved subcontractors,<br />

MSL management remain in total<br />

control of all works to ensure health & safety<br />

regulations <strong>are</strong> upheld. MSL <strong>are</strong> CHAS<br />

(Contractors Health & Safety Assessment<br />

Scheme) approved (see www.chas.gov.uk) and<br />

<strong>are</strong> fully committed to health and safety practices<br />

and procedures.<br />

Reader Reply No.: 84024<br />

www.practicalfm.co.uk 17


efurbishment<br />

Royal Mail delivers<br />

single-source contract<br />

Two of Workspace Office Solutions’<br />

premier brands, Project: and<br />

Solutions@Work have jointly landed<br />

one of the industry’s most prestigious<br />

term contracts. The two brands have<br />

secured the contract from Royal Mail<br />

to provide all of its furniture and<br />

shoulder responsibility for the repair<br />

and maintenance of its existing furniture<br />

stock for the next three years.<br />

This is the first time that Royal Mail has<br />

let the entire contract to one company.<br />

Previously it was split three ways, with<br />

desking and storage as one part - a contract<br />

already held by Project: - seating<br />

and other furniture as a second, and<br />

repair and maintenance as a third contract.<br />

The new deal will see Project:<br />

providing Royal Mail with workstations;<br />

storage; screening and office seating. It<br />

will also be meeting Royal Mail’s occasional<br />

seating and furniture needs for dining <strong>are</strong>as,<br />

break-out zones and reception <strong>are</strong>as.<br />

The winning of the repair and maintenance part<br />

of the contract has meant that the<br />

Solutions@Work team is implementing a meticulously-planned<br />

logistics and service package for<br />

Royal Mail. Much of any repair work will be carried<br />

out on site, with only major repairs being<br />

Improve <strong>your</strong><br />

shelf life<br />

Free standing shelving in the office is very useful<br />

but often looks more at home in the basement<br />

than in the working environment. Now<br />

steel storage experts Bisley have designed a<br />

new range of modular shelving systems specifically<br />

designed to be both attractive and practical.<br />

Bisley shelving comes in easy-to-assemble and<br />

transport, one metre wide, flat-packed kits, in<br />

either three or six shelf units. The basic shelving<br />

can be added to at any time to meet growing<br />

needs using simple extension’ kits and no<br />

tools <strong>are</strong> needed for assembly as handy shelf<br />

clips and push-fasteners <strong>are</strong> provided. With<br />

300mm and 400mm deep versions, the shelves<br />

have a robust load capacity of 90kg, more than<br />

enough to meet the most demanding office<br />

needs and require the minimum of cross bracing.<br />

Though packaged as three or six storage levels<br />

units, the shelves <strong>are</strong> adjustable in 20mm increments<br />

and can be manipulated to suit all the<br />

common office requirements with extra shelves<br />

available if required. All shelves, clips and<br />

frames <strong>are</strong> designed and manufactured to high<br />

standards ensuring no sharp edges and a safe<br />

storage environment for people and matedals.<br />

Reader Reply No.: 84022<br />

undertaken at Workspace Office Solutions’ factory<br />

in Suffolk.<br />

“This is precisely the type of work for which<br />

Solutions@Work was created,” said Steve<br />

Cuthbertson, who is responsible for the brand.<br />

“It places the burden of responsibility for every<br />

aspect of the supply and management of Royal<br />

Mail’s furniture in experienced hands, freeingup<br />

Royal Mail personnel to devote their time to<br />

When fitness equipment company, Precor<br />

Products, needed to expand its UK headquarters<br />

following the purchase of the company by<br />

the AMA Corporation, Precor Products turned<br />

to Spaceway South to reconfigure its existing<br />

head office to provide it with an additional<br />

office space. A continuation of a long-term<br />

relationship that began in 2003, Spaceway<br />

South has provided Precor Products with 200<br />

squ<strong>are</strong> metres of extra offices.<br />

Precor Products is a fast expanding company<br />

that supplies complete fitness packages to private<br />

gyms, leisure centres, hotels, education<br />

establishments, corporations and the MOD. In<br />

late 2003 the company was acquired by the AMA<br />

Corporation, a European competitor that has<br />

invested in Precor’s site at Finchampstead to<br />

help centralise the Group’s operation.<br />

Having already successfully carried out a major<br />

project for Precor Products in 2002, Company<br />

Secretary, Gill Scrutton, had no hesitation in<br />

asking Spaceway South to draw up designs for<br />

expansion.<br />

“Spaceway had managed the redesign of our<br />

building so well in 2002 that we had no hesitation<br />

in choosing them again for the new development”,<br />

says Gill Scrutton. “The company<br />

always gives attention to detail and comes up<br />

with helpful suggestions. In addition they<br />

employ excellent staff who know exactly what<br />

they have to do and <strong>are</strong> always courteous”.<br />

Spaceway South submitted designs to Precor<br />

Products, that provided them with the additional<br />

space required by installing a FlooriTall(tm)<br />

mezzanine floor, moving existing partitioning,<br />

fitting new Komfort Kameo partitioning and suspended<br />

ceilings. Finally, Spaceway installed all<br />

electrics, lighting, floor covering and air conditioning.<br />

other tasks.” Within the first month of<br />

the contract, Solutions@Work completed<br />

between 80 and 90 assignments.<br />

Commenting on the furniture supply element<br />

of the new contract, Jeff Osborne,<br />

Project:’s Southern Region Sales<br />

Director, believes that Project:’s performance<br />

throughout the previous Royal<br />

Mail contract played a major part in<br />

securing the new deal. He said: “While<br />

our remit then was limited to desking<br />

and storage, we were able to demonstrate<br />

our ability to perform on time and<br />

within agreed budgets.”<br />

He continued: “We were also able to<br />

convincingly demonstrate our design,<br />

space planning and project management<br />

skills on such schemes as the 4,000<br />

squ<strong>are</strong> metre Customer Contact Centre<br />

in Stoke-on-Trent, Staffordshire, where<br />

Project: space planned and furnished three<br />

floors of the new building with a total of 419<br />

workstations.”<br />

Project: and Solutions@Work <strong>are</strong> prominent<br />

brands in the UK office furniture market that<br />

<strong>are</strong> owned by Haverhill-based Workspace Office<br />

Solutions Limited, the others being Asher Arc<br />

and Elect. Showroom facilities <strong>are</strong> located<br />

throughout the country. Reader Reply No.: 84013<br />

Spaceway’s designs beefs up<br />

Precor’s headquarters<br />

Originally established in Seattle, USA in 1980,<br />

Precor Products first opened in the UK in 1993.<br />

The company retails a wide range of gym equipment<br />

including elliptical fitness cross-trainers,<br />

treadmills, cycles, climbers, stretch trains and<br />

strength training systems. Its world leading<br />

brands of Wilson, Atomic, Suunto and Precor <strong>are</strong><br />

supplied to both domestic and commercial customers<br />

through its dealership network.<br />

Established in 1976, Spaceway is recognised as<br />

one of the UK’s leading providers of integrated<br />

interior space solutions for private sector businesses<br />

and public organisations. Located in<br />

Hampshire but serving customers across the<br />

South and Midlands, the company provides an<br />

integrated approach to space solutions that<br />

includes mezzanine floors, partitioning, suspended<br />

ceilings, storage systems, special structures<br />

as well as furniture and small parts storage.<br />

Reader Reply No.: 84135<br />

18 www.practicalfm.co.uk


efurbishment<br />

The unique coating system for<br />

refurbishing suspended ceilings<br />

Suspended ceilings <strong>are</strong> ideal for both the<br />

appearance and practical requirements of a<br />

modern business environment. Whilst providing<br />

sound absorption, light reflection and protection<br />

from spread of flame they also conceal<br />

unsightly cabling and pipe work.<br />

However, as with ceilings of all types, over a<br />

period of time damage, dirt, stains and age discoloration<br />

have an effect on their appearance.<br />

To clean a suspended ceiling can produce an<br />

inconsistent finish without restoring original<br />

brightness and also adversely effect its original<br />

properties.<br />

Painting with emulsion or similar covering can<br />

fill in the fissures & tile pattern, damage the<br />

acoustics, stick the tiles to the grid but most<br />

importantly invalidate a ceiling’s fire rating.<br />

Replacement, which is a valid option, is expensive,<br />

time consuming and very disruptive.<br />

There is an alternative: -<br />

Innovative technology has developed the<br />

Artcote re-coating process. Marketed throughout<br />

the UK by Artcote PLC this revolutionary<br />

process enables suspended ceilings to be<br />

restored to their original uniform bright appearance<br />

whilst maintaining all acoustic properties.<br />

The coating is 100% non-bridging therefore<br />

retains and enhances the tile fissures and fascia<br />

whilst ceiling void access is continued.<br />

Most importantly the Artcote re-coating process<br />

has a category 0 fire classification allowing the<br />

rating of a ceiling to be maintained.<br />

As well as the substantial cost benefit the<br />

Artcote re-coating process has comp<strong>are</strong>d to<br />

replacement, the clean, quick and non disruptive<br />

nature of the process highlight its advantages<br />

over alternative methods.<br />

The Artcote re-coating process is performed<br />

outside working hours, allowing business activity<br />

to continue as normal. Staff remain undisrupted,<br />

as there is no requirement to remove<br />

office equipment and furnishing.<br />

Reader Reply No.: 84138<br />

New Expona - widens<br />

the design horizons<br />

Combining stunning new designs with quality<br />

materials and proven functionality, the new<br />

Expona art & design collection of luxury vinyl<br />

tiles - from commercial flooring specialist and<br />

Contract Flooring Association Manufacturer of<br />

the Year Polyflor Ltd - is set to further widen<br />

the horizons of creative interior design.<br />

Radically restyled and rationalised, new Expona<br />

provides a balanced choice of 30 timber and 30<br />

stone/design effects - all available ex-stock.<br />

Eleven exciting new woods include rustic/distressed<br />

styles and realistic fruit tree effects,<br />

ranging from Wild Cherry and Walnut to French<br />

Nut Tree and Appletree. Nine clean, up-to-the<br />

minute stone/design effects <strong>are</strong> also introduced,<br />

including subtle shades of Sandstone,<br />

Limestone and Wet Concrete plus dramatically<br />

authentic Rusted Metal and Treadplate.<br />

“Expona is an excellent product - with fantastic<br />

designs and superior quality - which continues<br />

to be competitively priced. Expona is already<br />

known, trusted and widely used, providing a<br />

sound platform for the continued healthy<br />

growth of the new collection,” says Polyflor<br />

marketing manager Simon James.<br />

And creative freedom remains at the heart of<br />

new Expona art & design, emphasised by the<br />

inclusion of innovative border design options,<br />

including a “multi-border system” which provides<br />

the facility to create unique floor designs<br />

for every installation.<br />

Suitable for very heavy commercial use, new<br />

Expona also features a polyurethane surface<br />

treatment, aiding maintenance and removing<br />

traditional restrictions on freedom of design<br />

choice.<br />

“New Expona offers solutions for virtually every<br />

creative and practical challenge and is ideally<br />

suited for retail, hotel and leisure installations,”<br />

says Simon James.<br />

Reader Reply No.: 84030<br />

GIVE YOUR SUSPENDED<br />

CEILING A NEW<br />

LOOK FOR A FRACTION<br />

OF THE COST OF<br />

REPLACEMENT TILES!<br />

REVOLUTIONARY COATING PROCESS<br />

•<br />

Refurbishes discoloured,<br />

stained and smoke<br />

damaged tiles<br />

•<br />

Preserves acoustic<br />

properties<br />

•<br />

•<br />

•<br />

• Retains Class 0 fire Rating<br />

to BS 476 parts 6 & 7<br />

Retains original tile<br />

patterns and textures<br />

• Provides longer-lasting<br />

colour-fastness than<br />

new tiles<br />

BEFORE RE-COATING<br />

TREATMENT<br />

FOR A FINISH THAT’S BRIGHTER THAN NEW<br />

To discuss <strong>your</strong> individual requirements<br />

ask for Simon Jones on<br />

AFTER RE-COATING<br />

TREATMENT<br />

TELEPHONE 0800 243 577<br />

www.practicalfm.co.uk 19<br />

TM<br />

RR: 84138


efurbishment<br />

In a corner of Cheshire hidden from view is a<br />

records management company unique in the<br />

UK. DeepStore is located 150 meters below<br />

the Cheshire countryside. The natural environmental<br />

conditions <strong>are</strong> ideal for storing documents<br />

and sensitive or fragile materials due<br />

to its naturally stable atmospheric conditions:<br />

there is no UV light, no risk of flooding or<br />

lightning strikes, no moisture and no pests or<br />

vermin. The temperature remains at a constant<br />

14ºC all year round together with a relative<br />

humidity band of 60-70%. This is a natural<br />

atmospheric state and cannot be affected<br />

by power cuts or air conditioning breakdowns.<br />

DeepStore also has the advantage of being<br />

incredibly secure. The nature of its physical<br />

location underground means it is not easily<br />

Cubicle and washroom manufacturer Twyford<br />

Bushboard now have a clear presence in the<br />

popular seaside town of Southsea, thanks to<br />

contractor Stevens Services Ltd who recommended<br />

them for the large project near<br />

Cl<strong>are</strong>nce Pier, visited by many British holiday<br />

makers every year.<br />

The Paraline range chosen for the project is one<br />

of Twyford Bushboard’s new generation of cubicle<br />

and washroom systems. It features slender<br />

Deepstore:<br />

A unique records<br />

management company<br />

identifiable to potential intruders. To enter the<br />

facility visitors have to go through two different<br />

security checks, one to access the mine and<br />

Be beside the seaside with<br />

Twyford Bushboard!<br />

aluminium pilasters for an elegant finish and the<br />

continuous head rail maximises the integral<br />

strength of the system. Ian Stevens, Director at<br />

Stevens Services Ltd comments ‘The dated<br />

1920’s toilet block is in a prime location on the<br />

seafront and was in desperate need of an<br />

update. We regularly recommend Twyford<br />

Bushboard as they provide an excellent service<br />

from placing the order through to completion.<br />

We felt the Paraline range represented the<br />

clients needs best as the cubicles <strong>are</strong> appealing<br />

to the eye as well as hard wearing, a key<br />

requirement due to the amount of usage the toilet<br />

block will get.’<br />

Paraline can also be supplied as Ready Plumbed<br />

Modules (RPM) which were used in half of the<br />

female toilets at Southsea. RMP <strong>are</strong> fast becoming<br />

extremely popular within the construction<br />

industry as the rigid factory built frames <strong>are</strong><br />

assembled complete with access panels, sanitaryw<strong>are</strong>,<br />

cisterns and pipe work delivering<br />

many time and cost saving benefits.<br />

Reader Reply No.: 84077<br />

another to enter the DeepStore <strong>are</strong>a. Some<br />

clients also have separate secure rooms as a further<br />

level of protection.<br />

Steve Holmes is the General Manager of<br />

DeepStore and he is very aw<strong>are</strong> of the natural<br />

advantage the location affords them, “We all<br />

feel privileged to work in such a unique environment<br />

and there is no doubt that we have a<br />

number of benefits purely by virtue of our location<br />

and the atmosphere. We provide tours of<br />

DeepStore to those clients who <strong>are</strong> considering<br />

placing their business with us and they <strong>are</strong><br />

always amazed at the place.” Steve is also clear<br />

about the financial benefits that come naturally<br />

to DeepStore, “Essentially we have a vast<br />

amount of ever expanding space. We don’t have<br />

to build new w<strong>are</strong>houses when one gets full, or<br />

worry about rental or building costs. We’re able<br />

to pass on these savings to customers, which is<br />

one of the reasons our charges <strong>are</strong> so competitive<br />

and we’re seeing a big increase in interest<br />

from organisations across all sectors in London<br />

because of the significant cost savings they can<br />

achieve”<br />

DeepStore works offers both long-term and<br />

‘active’ storage for which they provide a next<br />

day retrieval and delivery service across the UK.<br />

Clients include The National Archives, The<br />

Bodleian library plus numerous small and large<br />

private business, hospitals, police forces and<br />

local government bodies.<br />

Reader Reply<br />

No.: 84127<br />

20 www.practicalfm.co.uk


efurbishment<br />

A Health and Safety Executive report states<br />

that the familiar four-drawer filing cabinet is<br />

one of the most dangerous methods of storing<br />

office filing. It is therefore not surprising that<br />

they <strong>are</strong> a common cause of office accidents<br />

and injuries.<br />

How aw<strong>are</strong> <strong>are</strong> <strong>Facilities</strong> Managers and<br />

Architects of this problem? It is often the case<br />

that the office planning process is over simplified<br />

with only the simple ratio of storage space<br />

to floor space being considered. This simplification<br />

ignores important factors such as accessibility<br />

and ease of document retrieval, factors<br />

that should be of high priority when you consider<br />

the large amounts of weight that workers<br />

handle throughout a working day. Workers have<br />

to twist, turn, reach and stoop to retrieve,<br />

often heavy, files; it is in adopting these complex<br />

postures that injuries can occur.<br />

Tremco’s start to<br />

finish roofing service<br />

With over 75 years and millions of squ<strong>are</strong><br />

metres experience in built-up flat roofing,<br />

Tremco offers a start-to-finish service for<br />

specifiers and building occupiers.<br />

The service ranges from initial consultation, onsite<br />

survey and analysis through development of<br />

a specification and a single point warranty for<br />

installation and materials.<br />

A new edition of Tremco Roofing Systems Guide<br />

to New Build, Repair and Refurbishment is now<br />

available. It details all aspects of the company’s<br />

service, including its infra-red investigation<br />

technology for identifying flat roof problems<br />

and an introduction to a wide range of products<br />

for new build and repair projects.<br />

Reader Reply No.: 84128<br />

Vertical carousels help make the<br />

workplace safer and more secure<br />

Vertical carousel systems can immediately overcome<br />

this problem. Files stored on the vertical<br />

carousel <strong>are</strong> brought to the worker at an<br />

ergonomically positioned retrieval point in seconds<br />

at the touch of a button. Workers no<br />

longer have to bend, stretch (or even search) for<br />

a document - thus, the risk of injury is diminished.<br />

This is a problem that SELEX Sensors and<br />

Airborne Systems (SELEX S&AS) successfully<br />

overcame when they recently embarked on an<br />

ambitious modernisation and expansion programme.<br />

This involved building a new state of<br />

the art facility adjacent to their existing building;<br />

whilst the existing building itself was completely<br />

refurbished. The <strong>Facilities</strong> <strong>Management</strong><br />

team at SELEX S&AS, having given priority to the<br />

storage and management of documents, recognised<br />

how vertical carousels could benefit their<br />

business. They decided to install 20 Hänel<br />

Whilst cold liquid-applied waterproofing may<br />

now be the most reliable method of choice for<br />

both new-build or refurbishment of flat roofs,<br />

without the risks of torch-applied processes,<br />

the introduction of a solvent-free application<br />

from Kemper now makes this an even more<br />

attractive proposition for commercial, practical<br />

and environmental reasons.<br />

The Kemperol range of specially formulated<br />

resins, which use a<br />

polyester fleecebased<br />

system to give<br />

exceptional performance<br />

and longevity,<br />

now includes a solvent<br />

free option, 2K-<br />

PUR, which retains<br />

all of the strength<br />

and durability of<br />

Kemper’s traditional<br />

products but, being<br />

odourless, can be<br />

applied without the<br />

need for buildings to<br />

be evacuated. Quite<br />

apart from the environmental<br />

benefits,<br />

this is particularly<br />

attractive when<br />

refurbishing buildings<br />

such as schools, hospitals<br />

and hotels, or<br />

manufacturing plants<br />

Office Rotomat carousels supplied and serviced<br />

by IAS Industore.<br />

Furthermore, in looking beyond the simple ratio<br />

of storage space to floor space the <strong>Facilities</strong><br />

<strong>Management</strong> team at SELEX S&AS were also able<br />

to save 80% of their floor space. Such a saving<br />

is highly relevant at a time when space is at<br />

such a premium. This saving was possible<br />

because a Rotomat greatly reduces the required<br />

footprint; SELEX S&AS were therefore able to<br />

store the same amount of filing and documentation<br />

in one Rotomat as in 24 four-drawer filing<br />

cabinets.<br />

Just as standard four-drawer filing cabinets do<br />

nothing to alleviate the Health of Safety issues<br />

within an office, neither can they offer any form<br />

of security over the documents they store. A<br />

vertical carousel tracks the location of all files<br />

it stores through its file management system<br />

which is controlled by a simple user interface so<br />

a user has knowledge of what documents <strong>are</strong><br />

stored at any one time.<br />

One of the innovative decision makers on the<br />

SELEX S&AS project was Information Services<br />

Manager Brian Cuthbertson. He says, “We specified<br />

exactly what we wanted to achieve and IAS<br />

Industore worked with us to make it happen.<br />

Good result.”<br />

Vertical carousels make the office workplace a<br />

safer, more secure place and one in which space<br />

optimisation is achieved. This should stand as<br />

conclusive evidence that the office planning<br />

process should never be sidelined or trivialised<br />

with the conservative subscription of four-drawer<br />

filing cabinets becoming the ‘done thing’ -<br />

the alternative offers too much.<br />

Reader Reply No.: 84119<br />

Solvent-free waterproofing -<br />

a breath of fresh air<br />

in the food and pharmaceutical<br />

industries,<br />

where the option of continued occupancy<br />

makes project scheduling far more easy and<br />

convenient, and avoids costly shutdowns.<br />

Further information on Kemper’s solvent-free<br />

waterproofing is contained in a new specifier<br />

handbook and technical datasheet, which can<br />

be obtained by using the reader-reply service<br />

below.<br />

Reader Reply No.: 84049<br />

www.practicalfm.co.uk 21


h.v.a.c.<br />

Top quality draught proofing<br />

reduces heating costs<br />

By Gillian AIlder, Director,<br />

Draught Proofing Advisory Association<br />

22<br />

Heat loss through unnecessary draughts can be very expensive in<br />

terms of fuel wastage. However, cost-effective top quality draughtproofing<br />

of windows and external doors provides worthwhile energy<br />

saving, plus increased comfort. To gain maximum benefit heating must<br />

be addressed in conjunction with draught proofing.<br />

Airtight buildings consume less energy and building maintenance and life<br />

cycle costs can be lower, as they <strong>are</strong> less susceptible to internal moisture<br />

deterioration. Less heat is lost at entrance points, and costs for space<br />

heating and associated plant <strong>are</strong> lower. Tests carried out by the Building<br />

Research Establishment (BRE) revealed that advanced draught proofing<br />

methods <strong>are</strong> shown to be one of the most profitable ways of reducing<br />

heating costs in nondomestic buildings, with payback on investment as<br />

low as 1.2 years, with reduction in heating bills of 22%.<br />

In respect of draughtproofing, before the 2002 Building Regulations, Part<br />

L only applied to new build and did not include existing buildings or<br />

change of use. The Regulations now include substantially improving fabric<br />

insulation standards for solid elements and glazing and introduce new<br />

efficiency requirements for air-conditioning and mechanical ventilation<br />

systems for light fittings in both non-domestic and domestic buildings; the<br />

introduction of requirements for testing building air tightness and the<br />

commissioning of building compliance; registering the energy performance<br />

of buildings in use by actual consumers and making consumption<br />

data publicly available for comparison against benchmarks.<br />

Since draught proofing was included in the Building Regulations, many<br />

specifiers <strong>are</strong> implementing it in their energy efficiency programmes to<br />

bring buildings in line with current new build standards. Indeed Building<br />

Regulations <strong>are</strong> set to increase in April 2006 and will include refurbishment.<br />

A further review in 2012 is anticipated. The draughtproofing of<br />

Keston heats<br />

Teaching Primary<br />

C<strong>are</strong> NHS trust<br />

As part of Portsmouth City<br />

Teaching Primary C<strong>are</strong> Trust<br />

Estates and <strong>Facilities</strong> Services’<br />

efforts to reduce fuel bills for a<br />

wide selection of sites, including<br />

special needs c<strong>are</strong> homes, day<br />

hospitals and health centres,<br />

Keston Boilers was the first<br />

choice to satisfy its heating and<br />

hot water requirements.<br />

The most recent installation is a<br />

five-boiler prefabricated rig,<br />

designed specifically with adapted<br />

controls and wiring to interface<br />

with the Trust’s linked BMS softw<strong>are</strong><br />

system. Keston configured a<br />

fully pre-assembled and preplumbed<br />

‘plug ‘n’ play’ engineered<br />

plant to the Trust’s exact<br />

specification to simplify<br />

fitting and reduce site<br />

time.<br />

Other Keston units specified<br />

by the Trust include<br />

a large Duet system with<br />

55kW output, composed<br />

of the Keston C55 commercial<br />

condensing boiler<br />

and a hot water storage<br />

tank for maximum<br />

performance and minimum<br />

power usage. Portsmouth City<br />

Teaching PCT Estates and <strong>Facilities</strong><br />

Services selected Keston’s products<br />

for its boiler room replacement<br />

rollout, with a special request for a<br />

quick turnaround.<br />

All Keston’s domestic and commercial<br />

condensing boilers <strong>are</strong> highly<br />

energy efficient, SEDBUK A-rated<br />

and fully reliable. Products have<br />

minimal NOx combustion, which, in<br />

turn, provides the user with greatly<br />

reduced running costs and virtually<br />

no atmospheric pollution. A<br />

distinctive small diameter muPVC<br />

flue pipe allows for increased flexibility<br />

and easy installation.<br />

Reader Reply No.: 84043<br />

windows and external doors will undoubtedly play a significant role in<br />

meeting the Part L 2 (non domestic buildings) criteria for refurbishment.<br />

Whilst energy efficiency in relation to climate change is vital, it is important<br />

for industry and commerce to recognise the need to c<strong>are</strong> for its staff<br />

and ensure a better working environment. This is all part of corporate<br />

social responsibility. There is often a misconception that installing carbon<br />

saving measures means higher costs. This is certainly not the case with<br />

cost effective draughtproofing with top quality materials approved to<br />

British Standards. In the overall energy efficiency strategy the draught<br />

proofing of windows and external doors is seen as a key elements in<br />

achieving lower energy consumption and CO2 emissions. This in turn may<br />

well result in the need for smaller boilers and fewer radiators to maintain<br />

the required temperature.<br />

The process is now recognised as an essential part of energy efficient<br />

design if optimum performance of other energy efficiency measures is to<br />

be achieved. It is a simple and economical method of reducing energy loss<br />

and controlling air flow, with the added benefit of greatly increasing the<br />

comfort levels of the occupants.<br />

The Draught Proofing Advisory Association, recognised by Government as<br />

the national trade association for this industry, contends that top quality<br />

draught proofing should become a basic requirement for all retrofit energy<br />

efficiency work to bring all types of building in line with current new<br />

build standards.<br />

Whilst the Government is constantly tightening Building Regulations for<br />

new properties with a view to reducing the UK’s reliance on fossil fuel<br />

resources, research has found that these provisions have improved energy<br />

efficiency but <strong>are</strong> often compromised by poor building envelope airtightness.<br />

For example, in office buildings tested by the Building Research<br />

Establishment (BRE) it was found that up to 30% of the heating/cooling<br />

energy was being lost through uncontrolled infiltration leading to<br />

draughts, discomfort and poor energy efficiency. In addition, moistureladen<br />

air entering the building structure has serious detrimental affects<br />

on the building fabric.<br />

Once draughts <strong>are</strong> eliminated, constant climates can be provided:<br />

draught proofing keeps the integrity of air conditioned buildings.<br />

Airtightness is environmental ‘best practice’ and demonstrates a company’s<br />

commitment to conserving energy and reducing CO2 emissions. ln<br />

addition to excluding draughts and extremes of weather, draught proofing<br />

products keep out dirt, dust and light, together with noise penetration.<br />

By reducing airflow, weatherseals can cut down general traffic noise<br />

through street facing doors and windows. Additionally sound levels in<br />

offices near noisy production lines or factory units can be reduced.<br />

Draught proofing products credited with BS 7386 will also control and contain<br />

hazardous airborne substances or pollution. Brush seals, in particular,<br />

can prevent the ingress of foreign bodies.<br />

In an effort to crack down on pollution, tough EU wide targets for industry<br />

to cut carbon dioxide emission-s into the atmosphere by 2010 <strong>are</strong> to<br />

be introduced.<br />

To provide specifiers with a simple reference to properties, applications<br />

and standards of individual products recognised by the Association and to<br />

aid selection, a Register of Approved Products has been produced by the<br />

Association.<br />

This is the first register to list quality draught proofing products suited to<br />

the commercial industrial and architectural markets. This independent<br />

document offers considerable assistance to architects and designers,<br />

builders and others preparing specifications which incorporate draught<br />

proofing products.<br />

The DPAA has now established a register of installers with the skills to<br />

draught-proof commercial and industrial premises. They have agreed to<br />

ensure that they only use appropriately skilled and trained staff to carry<br />

out any commercial or industrial draught proofing project accepted by<br />

them, to the specification.<br />

This follows the recent introduction of a 20-year guarantee by manufacturer<br />

members of the Draught Proofing Advisory Association. This covers<br />

only products made or supplied by members to British Standard. These<br />

moves <strong>are</strong> made to help ensure quality products <strong>are</strong> installed in the commercial<br />

field by experienced installers.<br />

Literature on draught proofing applications, and a list of commercial contractors<br />

is readily available from the Draught Proofing Advisory<br />

Association. Reader Reply No.: 84150<br />

www.practicalfm.co.uk


h.v.a.c.<br />

Sheffield’s impressive and popular Winter<br />

Garden, an indoor park in the heart of the City<br />

Centre, is one of the largest temperate<br />

glasshouses in a European city centre. Built<br />

into the very core of the Winter Garden, and<br />

playing a vital role in keeping its collection of<br />

unusual and exotic plants healthy, is an industrial<br />

floor heating system from velta.<br />

The award-winning Winter Garden measures 70<br />

metres long by 22 metres wide and features<br />

wooden arches that <strong>are</strong> nearly 21 metres high.<br />

It houses around 2,500 plants, mainly from the<br />

Antony Worrall Thompson’s<br />

Kew Grill restaurant solves<br />

cig<strong>are</strong>tte smoke problem<br />

using Honeywell air cleaners<br />

Chef Antony Worrall Thompson’s Kew Grill<br />

restaurant in Kew Green, London, has been<br />

equipped with a high-tech Honeywell air<br />

cleaner by clean air specialists Inn-House<br />

Technology of Colchester, Essex.<br />

The Honeywell air cleaner removes airborne<br />

pollutants including dust, tobacco smoke, allergens<br />

and viruses, leaving a healthier environment<br />

for everyone - especially those who dislike<br />

cig<strong>are</strong>tte smoke or suffer from hay fever.<br />

Antony Worrall Thompson says: “It is reported<br />

that the air inside a venue where people <strong>are</strong><br />

smoking can be cleaner and healthier than the<br />

air outdoors, when Honeywell air cleaners <strong>are</strong><br />

fitted.”<br />

“I believe in giving smokers and non-smokers<br />

freedom of choice,” he says. “But while my<br />

Velta Floor Heating<br />

helps the garden grow<br />

southern hemisphere, including palms from<br />

Central America, tree ferns from Australia, and<br />

spectacular Norfolk Island Pines.<br />

Keeping these semi-tropical specimens in peak<br />

condition was a key part of the brief for consulting<br />

engineers, Buro Happold - and velta’s<br />

industrial floor heating system provided the<br />

ideal solution.<br />

Because the piping for the velta industrial system<br />

is cast into the concrete floor of the structure<br />

the whole of the floor <strong>are</strong>a becomes the<br />

heating unit. This means that it can be operated<br />

at lower temperature than other “afterthought”<br />

systems and requires less energy to<br />

run, but can still provide heat outputs of up to<br />

250 Watts per squ<strong>are</strong> metre. The system is specified<br />

as part of the floor construction; it can<br />

accommodate the most demanding floor loadings<br />

and is straightforward to install. The robust<br />

25mm diameter velta PE-Xa piping for the system<br />

is simply clipped to the steel reinforcing<br />

bars of the structure before the concrete is<br />

poured.<br />

Installed by velta on behalf of the electrical and<br />

mechanical contractor, Powerminster, the<br />

Winter Garden’s system covers 1200 squ<strong>are</strong><br />

metres of floor. This whole <strong>are</strong>a is controlled<br />

from just four manifolds that <strong>are</strong> located in the<br />

car park below the garden floor, with the heat<br />

provided by hot water from Sheffield’s district<br />

heating system.<br />

Notting Grill restaurant has separate smoking<br />

and non-smoking rooms, each with Honeywell<br />

electrostatic air cleaners so non-smokers dine<br />

in a smoke-free atmosphere even when seated<br />

with smokers, the Kew Grill is a much smaller<br />

venue with one long dining room. Therefore<br />

smoking is allowed only after 10pm, when the<br />

Honeywell unit removes smoke and other pollutants.<br />

“The cleaner is located at one end of the room,<br />

so we try to seat smokers towards that end.”<br />

The Honeywell units actively remove pollutants<br />

and supply the clean air over a large <strong>are</strong>a,<br />

unlike ventilators which only move air and<br />

unlike air conditioners which only cool air and<br />

adjust humidity. Millions of Honeywell air<br />

cleaners <strong>are</strong> in daily use worldwide, in cafes,<br />

bars, restaurants, offices, hotels, leisure centres<br />

and other venues. By providing clean air,<br />

staffs <strong>are</strong> happier, less prone to illness and hay<br />

fever, and enjoy a smoke-free workplace.<br />

Customers <strong>are</strong> more comfortable, so stay longer<br />

and spend more.<br />

The air cleaners work in two ways. First, larger<br />

particles <strong>are</strong> trapped by a mesh filter. Tiny<br />

particles remaining receive an electrostatic<br />

charge and <strong>are</strong> attracted onto aluminium<br />

plates, like iron filings onto a magnet.<br />

Honeywell air cleaners <strong>are</strong> available in various<br />

sizes and designs to suit the room size, layout<br />

and decor, in surface-mounted, recessed and<br />

even portable types that can be wheeled from<br />

room to room. Reader Reply No.: 84133<br />

The Winter Garden was designed by architects<br />

Pringle Richards Sharratt with Interserve<br />

Building as the main contractor, and has won<br />

recognition from the Concrete Society and the<br />

Institution of Civil Engineers. Since its opening<br />

in 2003 the Winter Garden has won several accolades<br />

recognising the quality of its maintenance<br />

and management, including three European<br />

Federation of Interior Landscaping Groups<br />

(eFIG) awards, and the coveted Civic Trust<br />

Green Flag award.<br />

Peter Johnson of velta said, “We <strong>are</strong> very<br />

pleased to have been associated with the prestigious<br />

building, not least because it demonstrates<br />

very clearly that the velta industrial system<br />

is an exceptionally efficient and economical<br />

way of heating large open spaces.”<br />

After 700,000 installations, and nearly 40 years<br />

of innovation and development in the floor<br />

heating market, velta has established leadership<br />

with the widest range of floor heating and cooling<br />

systems for domestic, commercial and large<br />

industrial projects. The velta portfolio also<br />

includes solutions for sports halls, including<br />

sprung floor installations, and exterior systems<br />

to prevent snow and ice build-up.<br />

The company offers a complete design, supply,<br />

installation (system and screed) and warranty<br />

service - a true one-stop-shop for any size of<br />

floor heating or cooling project.<br />

Reader Reply No.: 84129<br />

ICS to work<br />

round DEFRA<br />

staff<br />

A two-year project to refurbish the London<br />

headquarters of the Department for<br />

Environment, Food and Rural Affairs includes<br />

a £300,000 contract to update its building<br />

management system and associated controls.<br />

Integrated Control Systems, of Wokingham, has<br />

already started work on the first of eight phases<br />

of the redevelopment at Nobel House, Smith<br />

Squ<strong>are</strong>, all to be undertaken while the building<br />

remains occupied and operational.<br />

The contract calls for the provision of controls<br />

for new plant such as boilers, chillers and some<br />

air handling units together with the refurbishment<br />

and upgrade of other existing items that<br />

<strong>are</strong> to be retained and integrated into the new<br />

BMS.<br />

The system will also monitor and control the<br />

operation of more than 100 fan coil units and<br />

associated perimeter radiators to be installed<br />

across the 39 zones that have been created<br />

within the eight floors of open plan and cellular<br />

offices, a mezzanine level and atrium.<br />

Tridium technology is to be employed to ensure<br />

the maximum benefits <strong>are</strong> obtained from the<br />

totally open system, including remote access<br />

through the Internet.<br />

ICS will be required to strictly schedule their<br />

operations to guarantee minimum disruption to<br />

the Defra staff as the work progresses around<br />

them.<br />

The contract was awarded by Skanska<br />

Rashleigh Weatherfoil.<br />

Reader Reply No.: 84143<br />

www.practicalfm.co.uk 23


h.v.a.c.<br />

Aermec’s extended<br />

chiller range<br />

Aermec’s NRC range of air cooled water<br />

chillers, designed for siting in internal plantrooms,<br />

has been extended with nominal cooling<br />

capacities from 46kW up to 264kW, previously<br />

97kW. Aermec products <strong>are</strong> distributed<br />

in the UK by AiAX.<br />

The NRC features didw centrifugal fans which<br />

enable the air to be ducted in and out of the<br />

plantroom. It is available in cooling only, heat<br />

pump and air cooled condensing versions. The<br />

cooling only models have the option of partial or<br />

total heat recovery capability.<br />

The chillers all use environmentally friendly<br />

R407C and deliver good efficiency using low<br />

power consumption scroll compressors and high<br />

efficiency plate type heat exchangers.<br />

All models have any number of standard features<br />

such as water strainers, evaporator heat<br />

protection, and modular microprocessor control<br />

system. As an option there <strong>are</strong> run and standby<br />

pumps, storage tank and expansion tank modules.<br />

Aermec is Europe’s largest manufacturer of<br />

chillers producing in excess of 8,000 per year.<br />

Reader Reply No.: 84004<br />

New TSI model 8375<br />

AccuBalance® modular<br />

air balancing tool<br />

TSI announces the new TSI Model<br />

8375 Modular Air<br />

Balancing Tool.<br />

This exceptionally<br />

versatile testing<br />

device for the HVAC<br />

test and balance and<br />

the industrial<br />

hygiene professional<br />

features a multi-purpose<br />

digital manometer<br />

that can be used<br />

with a variety of common<br />

test and balance<br />

tools.<br />

Available tools include a<br />

capture hood, a relative<br />

humidity and temperature<br />

probe, an air flow probe,<br />

a pitot probe, static<br />

pressure probes, and a<br />

velocity matrix. The<br />

optional velocity matrix provides<br />

fast readings of 16 measuring<br />

points simultaneously, making it<br />

ideal for a wide variety of measurements<br />

in fume hoods,<br />

Biological Safety Cabinets, and<br />

HVAC systems.<br />

Technicians will appreciate the<br />

light weight (3.5 kg) and ergonomic<br />

design of the AccuBalance capture<br />

hood base<br />

assembly,<br />

especially<br />

when making<br />

over-the-head<br />

measurements -<br />

as well as the<br />

fact it can be<br />

powered by AC<br />

mains or just 4 AA<br />

rechargeable or<br />

alkaline batteries.<br />

The Model 8375’s<br />

meter is easily<br />

attached/detached<br />

from the AccuBalance<br />

base assembly to use<br />

with various accessories<br />

to perform a<br />

wide variety of measurements:<br />

air temperature,<br />

relative<br />

humidity, differential pressure,<br />

static pressure, air velocity or volume,<br />

and lab hood face velocities.<br />

Data logging allows test data to be<br />

downloaded to a PC using the<br />

included TSI LogDat(tm) softw<strong>are</strong><br />

program.<br />

Reader Reply No.: 84029<br />

Trade association calls<br />

time on current attitudes<br />

Sanyo launches the<br />

highest efficiency<br />

mini VRF<br />

In its continuous effort to provide<br />

the all round air conditioning<br />

solution, SANYO - the Japanese<br />

global air conditioning manufacturer<br />

- has<br />

announced the<br />

launch of the latest<br />

addition to its comprehensive<br />

product<br />

range: the ECOi MINI<br />

range of small capacity<br />

VRF systems.<br />

Specifically developed<br />

for the<br />

European market,<br />

this small, 2-pipe<br />

heat pump VRF system<br />

offers premium<br />

quality air conditioning<br />

for small to medium sized projects.<br />

Bob Cowlard, General Manager UK<br />

& Ireland, SANYO Air Conditioning<br />

explains: “The ECOi Mini Range<br />

will enable us to further grow and<br />

strengthen our position in the UK<br />

by entering the rapidly expanding<br />

sector for small VRF systems which<br />

now accounts for approximately<br />

20% of the total VRF market. In line<br />

with SANYO’s corporate policy of<br />

The Heating and Ventilating Contractors<br />

‘Association (HVCA) calls for a change in current<br />

attitudes and a common approach to a<br />

‘qualified industry’<br />

Warning that the construction and building services<br />

industries could undermine their recent<br />

years of progress, the Heating and Ventilating<br />

Contractors’ Association (HVCA) has called for a<br />

complete review of the multitude of workforce<br />

registrations schemes along with changes in attitudes<br />

to quality.<br />

At recent industry meetings Robert Higgs,<br />

Director of HVCA, has taken the opportunity to<br />

talk about the fundamental issue of a ‘qualified<br />

workforce’. Higgs has said, “We must accept<br />

that the plethora of standalone registration<br />

schemes had created confusion throughout the<br />

construction industry and among its clients. We<br />

need to rationalise these schemes and it is vital<br />

that we get this right.<br />

“Organisations like the HVCA have a duty to,<br />

and a vested interest in, making sure that<br />

clients <strong>are</strong> able to differentiate between qualified<br />

and unqualified finns.<br />

“We accept that we must provide a workforce<br />

that is competent and able to provide independent<br />

verification of its credentials. This is why<br />

we have already called for a set of principles<br />

common to all registration schemes to be drawn<br />

up and agreed, allowing qualified firms to register<br />

only once.<br />

“We also want clients to recognise the importance<br />

and value of schemes that independently<br />

verify the technical competence and commercial<br />

capability of contractors and the skills of<br />

their workforce - schemes like the HVCA’s own<br />

independent member inspection and assessment.<br />

“There will be little point in the industry spending<br />

time and resources putting its house in order<br />

if clients <strong>are</strong> going to continue specifying on<br />

lowest price. It is vital therefore that we have<br />

active client support, otherwise there is a danger<br />

of the industry slipping back into its bad<br />

habits and adversarial ways”.<br />

The HVCA has also called for the Government to<br />

take a lead on these issues. It points out that as<br />

a major construction client it needed to clear up<br />

the uncertainty caused by different departments<br />

adopting different approaches to the<br />

establishment of contractor competence.<br />

Reader Reply No.: 84026<br />

only producing products that support<br />

sustainability, the range offers<br />

the highest efficiency ratings on<br />

the market -and they <strong>are</strong> also the<br />

quietest!”<br />

“The 3 models within<br />

the range, which provide<br />

between 11 and<br />

15.5kW of cooling<br />

capacity, offer an<br />

incredibly flexible<br />

solution, as up to a<br />

class-leading 10 indoor<br />

units can be connected<br />

to one, single phase<br />

condensing unit. With<br />

an indoor diversity<br />

ratio of 130% and a<br />

maximum pipe separation<br />

of 150m, this means<br />

just one 6HP ECOi Mini could condition,<br />

for example, 10 hotel bedrooms<br />

with a 2kW load”.<br />

The ECOi Mini range features the<br />

latest DC inverter technology<br />

which, combined with R410A<br />

refrigerant, provide EEL Category A<br />

efficiency, with the 4HP model<br />

offering a market-leading COP of<br />

4.06 in cooling and 4.34 in heating.<br />

Reader Reply No.: 84037<br />

24<br />

www.practicalfm.co.uk


h.v.a.c.<br />

Delivery, installation<br />

and removal with<br />

PowerMate powered<br />

stairclimbers<br />

PowerMate powered stairclimber,<br />

mobile tail lift and general<br />

transporter is one simple<br />

step to safe, fast, professional<br />

delivery and installation of heavy<br />

and awkward loads to 680kg.<br />

PowerMate moves loads on and off<br />

vehicles without a tail lift up and<br />

down stairs, along narrow corridors<br />

and around tight landings<br />

(often with difficult access) to<br />

their final position, also enabling<br />

removal of an old unit if necessary.<br />

Compact enough to travel onboard<br />

vehicle, it is also ideal for<br />

on/off site delivery and one-man<br />

operation also makes it a very economic<br />

handling option.<br />

No more reliance on third-party<br />

deliveries, with our powered stairclimbers<br />

you can keep close control<br />

over <strong>your</strong> deliveries - direct to<br />

<strong>your</strong> customer - offering complete<br />

control of the sales cycle. It eliminates<br />

product and premises damage<br />

and reduces costs with greater<br />

efficiency and increased professionalism.<br />

STAIRCLIMBERS<br />

Takes the strain out<br />

of moving tanks,<br />

motors & pumps,<br />

refrigeration units<br />

and a whole lot<br />

more ...<br />

A wide range of accessories have<br />

been specifically designed for<br />

HVAC users to make delivery even<br />

easier, these include :-<br />

Spacer Box - to lift load up the<br />

frame and achieve load balance<br />

position<br />

Metal skid plate - to help slide<br />

loads along frame with space<br />

box<br />

Support stands - to lay load<br />

and PowerMate horizontal in<br />

transit<br />

PTFE slip sheet - to help<br />

manoeuvre loads in small<br />

spaces<br />

Extended width & depth toe<br />

plates - to carry wider and<br />

deeper loads<br />

More than 1,000 PowerMates <strong>are</strong><br />

currently in operation in the UK in<br />

the HVAC industry moving loads<br />

such as boilers, furnaces, air-conditioning<br />

units, motors and pumps,<br />

hot water tanks, gas cylinders and<br />

drums.<br />

Reader Reply<br />

No.: 84005<br />

PowerMate<br />

NEW!<br />

Get ready for the future!<br />

Introducing Testo’s innovative new range of<br />

affordable measurement instruments for<br />

facilities management.<br />

Airflow Measurement<br />

Compact Vane Anemometer - testo 416<br />

Easy to use anemometer with an attached 16 mm vane probe on a<br />

telescopic handle (maximum length 890 mm)<br />

Large Area Vane Anemometer - testo 417<br />

Features a fixed omni-directional flow-temperature vane (Ø 100 mm)<br />

to measure flow, volume flow and temperature<br />

Compact Thermal Anemometer - testo 425<br />

Attached thermal probe on a telescopic handle for measurements of<br />

volume-flow, air velocity and temperature (maximum length 820 mm)<br />

Temperature Measurement<br />

With optional wireless temperature probes and<br />

printing facility<br />

Fast Action Thermometer - testo 925<br />

Single channel Type K thermocouple thermometer with a wide<br />

measuring range of -50 to +1,000 °C<br />

Differential Thermometer - testo 922<br />

Offering a broad measuring range of -50 to +1,000 °C and a 2-line<br />

display for easy temperature comparisons<br />

STAIRCLIMBER<br />

MOBILE<br />

TAIL LIFT<br />

GENERAL<br />

TRANSPORTER<br />

RR: 84005<br />

Please call 01582 767711<br />

www.stanleyhandling.co.uk<br />

Tel: 01420 566 815 Fax: 01420 566 813<br />

Email: te0138@testo.co.uk Website: www.testo.co.uk<br />

RR: 84003<br />

www.practicalfm.co.uk 25


h.v.a.c.<br />

Testo launches new multi-function<br />

instrument for ventilation and air<br />

conditioning engineers<br />

The new Testo 435 has been designed to provide<br />

air conditioning engineers with a single<br />

instrument that can measure all of the key<br />

parameters needed to determine Indoor Air<br />

Quality (IAQ) and the efficient installation and<br />

maintenance of Ventilation & Air Conditioning<br />

(VAC) systems.<br />

In addition to air velocity, the Testo 435 can be<br />

used to measure CO2, relative humidity and air<br />

temperature to ensure conditions <strong>are</strong> at the correct<br />

level and to indicate whether air conditioning<br />

systems <strong>are</strong> working at optimum levels. A<br />

range of thermal probes, vane probes and Pitot<br />

tubes <strong>are</strong> available for the Testo 435 to allow<br />

engineers to take measurements of air flow at<br />

various points in a building. Also available <strong>are</strong> a<br />

range of probes to measure absolute pressure,<br />

comfort level, lux and surface temperature -<br />

making the Testo 435 a truly multi-functional<br />

instrument.<br />

As well as cable connected probes, the Testo<br />

435 can also be used with a range of wireless<br />

probe that remove problems such as hindrance<br />

during measurement and potential damage to<br />

Jasun Filtration’s<br />

range of Filbox<br />

housings hold any<br />

configuration of filter<br />

probe cables. The instrument is easily upgraded<br />

with an optional module and can then be used<br />

with wire probes to measure temperature and<br />

(in some models) humidity.<br />

The Testo 435 is designed for ease of use, with<br />

easy to follow menus. The 2 advanced models<br />

(Testo 435-2 and Testo 435-4) offer users the<br />

ability to allocate measured values to measurement<br />

locations. These instruments also offer the<br />

ability to switch between 2 User Profiles: Duct<br />

Measurement and IAQ.<br />

The Testo 435 is a robust instrument that is both<br />

easy to use and of robust construction. For<br />

example, the housing material (IP 54) offers<br />

built-in protection against knocks and jars and<br />

the large illuminated display is set back in the<br />

housing to offer protection. To assist everyday<br />

use the instrument features a carrying strap and<br />

magnets on the back panel for attachment at<br />

the measuring location.<br />

The Testo 435 offers users 2 convenient documentation<br />

options; print out on-site to the<br />

optional Testo printer or analysis and documentation<br />

on a PC. The Testo 435-2 and 435-4 mod-<br />

The UK’s oldest independent filter<br />

manufacturer, Jasun<br />

Filtration, is producing a state-ofthe-art<br />

range of Filbox housings<br />

able to hold all air filters, in any<br />

configuration. Designed for both<br />

internal and external siting the<br />

housings <strong>are</strong> manufactured using<br />

30mm extruded, anodised, low<br />

weight aluminium framework<br />

with plastic coated steel panels<br />

making them light but strong. Also<br />

included <strong>are</strong> vice action flush<br />

locks, which ensure a 100% air<br />

seal; plastic grab handles and an<br />

internal flange supplied and fitted<br />

with insert nuts, pre-drilled to<br />

match with mezz flanges.<br />

The Filbox filter housings <strong>are</strong> available<br />

in various models in a wide<br />

range of sizes and dimensions.<br />

They <strong>are</strong> capable of holding a single<br />

row of bag filters of varying<br />

thickness ranging from 95mm to<br />

750mm and can be purchased prefiltered<br />

with a row of panel filters.<br />

Jasun Filtration also manufactures<br />

a range of Filbox housings that <strong>are</strong><br />

designed to hold discarb units up to<br />

600mm and a fine RP rigid bag filter,<br />

which acts as a smoke filter for<br />

catering applications.<br />

The filbox can be supplied as bolt<br />

together modules if access to the<br />

installation space is limited, and<br />

Jasun Filtration can even assemble<br />

these boxes onsite if needed.<br />

For buildings requiring high efficiency<br />

filtration in a very compact<br />

space, Jasun Filtration’s EcoBox<br />

incorporates three advanced filter<br />

technologies for outstandingly high<br />

efficient filtration performance.<br />

These <strong>are</strong> pre-filters, fine filters<br />

and absorbers (for odours and<br />

fumes). The EcoBox is appropriate<br />

for external and internal installation<br />

and is capable of handling air<br />

volumes ranging from 850m3/hr to<br />

60,000m3/hr. Suitable for a range<br />

of applications requiring protection<br />

from soot, dust, oil mists and bacteria,<br />

the Ecobox is ideal for commercial<br />

Kitchen Exhausts, and for<br />

use in the air conditioning of clean<br />

rooms, museums, archives, computer<br />

rooms, medical and food<br />

preparation applications.<br />

Reader Reply No.: 84071<br />

els offers users<br />

the option to<br />

store both single<br />

measurements<br />

and measurement<br />

series (up<br />

to 10,000 measurement<br />

values).<br />

Data can<br />

then be analysed<br />

and documented<br />

on<br />

PC using<br />

Testo’s<br />

ComSoft<br />

softw<strong>are</strong>.<br />

The Maxxflo stainless<br />

steel condensing<br />

storage water heater<br />

from Andrews<br />

Reader Reply No.: 84065<br />

Andrews Water Heaters introduced<br />

for 2005 the Maxxflo stainless<br />

steel, high efficiency condensing<br />

storage water heater,<br />

designed to meet the requirements<br />

of today’s energy efficient<br />

market. This latest addition to<br />

the Andrews product portfolio is<br />

in line with the demands of the<br />

new Building Regulations Part L2.<br />

It is expected to take its place<br />

alongside the Andrews R300 condensing<br />

non-storage water heater<br />

range in the Government’s<br />

Enhanced Capital Allowance (ECA)<br />

scheme.<br />

With the heating industry’s move to<br />

condensing boilers it is obvious that<br />

clients will expect water heating<br />

equipment to also be condensing.<br />

Andrews has therefore taken steps<br />

to extend their range of products<br />

utilising this technology.<br />

The new Maxxflo range of condensing<br />

storage water heaters has tank<br />

options of 200 and 300 litres capacity<br />

each with four output sizes from<br />

30 to 120kW. The high efficiency<br />

stainless steel heat exchangers,<br />

numbering up to 4 depending on<br />

output, pre-mix modulating gas<br />

burners and stainless steel tank<br />

design allow the heater to generate<br />

hot water in the condensing mode<br />

up to 80% of the tank volume, producing<br />

a nett efficiency of 109%.<br />

This will provide numerous solutions<br />

in commercial and industrial<br />

applications where the storage<br />

type of condensing water<br />

heater is preferred. Furthermore,<br />

the small footprint of the Maxxflo<br />

and its multiple flue options enable<br />

installation in unusually problematical<br />

locations.<br />

The stainless steel tank has a single<br />

bottom drain, large clean out opening<br />

and a built-in anti-legionella<br />

feature. The cold water from the<br />

base of the tank is fed into the<br />

externally mounted heat exchangers<br />

and fed to the top of the tank.<br />

Therefore, hot water is available<br />

instantaneously. The Maxxflo<br />

heater temperature can be set<br />

between 40 and 70ºC. A digital<br />

electronic controller operates the<br />

pre-mix fully modulating gas burners<br />

fitted to each of the heater<br />

modules. Reader Reply No.: 84064<br />

26<br />

www.practicalfm.co.uk


h.v.a.c.<br />

Creda Heating welcomes<br />

new Part L regulations<br />

Creda heating, the space heating brand by<br />

Applied Energy Products, has welcomed<br />

changes to Part L of the Building Regulations<br />

that aim to conserve fuel and power and<br />

improve levels of thermal insulation in the<br />

home.<br />

Richard Scott, Business Manager at Applied<br />

Energy with responsibility for Part L said, “The<br />

changes set out tougher minimum standards for<br />

heat loss and air tightness; ensuring that 100%<br />

efficient electric heating and hot water will<br />

continue to be installed across the country”<br />

Designed to lessen the emissions of carbon dioxide<br />

from UK homes and thereby reduce the<br />

impact on climate change, the revisions <strong>are</strong> due<br />

to come into force in April 2006.<br />

The new regulations will require all new homes<br />

to achieve a Target Carbon Emission Rate and it<br />

is expected that the improved standards will be<br />

Six Andrews new Maxxflo condensing storage<br />

water heaters have been installed in various<br />

locations on the Streatham Campus of the<br />

University of Exeter. They join numerous<br />

other Andrews water heating and boiler<br />

installations already operational on-site,<br />

selected from this leading specialist’s comprehensive<br />

range. These include R300 Supa-<br />

Heat boilers, R300 Supa-Flo instantaneous<br />

high efficiency water heaters, CSC storage<br />

water heaters with fan assisted balanced flue<br />

and the WSC compact wall-mounted continuous<br />

flow water heater.<br />

This institution places great importance on<br />

environmental considerations when allocating<br />

these investment resources. Hence, when the<br />

first services plant was replaced under this programme<br />

approximately five years ago, well<br />

reflected and strengthened by best-practice<br />

endorsing bodies in the building trade. Creda<br />

have developed solutions to support specifiers<br />

in meeting this target.<br />

Mr Scott added “We welcome these amendments<br />

because they raise the bar. We only<br />

endorse best practice design and combined with<br />

our range of advanced electric heating products<br />

we <strong>are</strong> already providing levels of efficiency<br />

and responsiveness not demanded by Part L<br />

until next year.”<br />

Extensive consultation with the Government has<br />

confirmed that specifiers can carry on recommending<br />

modern electric heating and hot water<br />

services under the revised Part L. Electric still<br />

provides the best solution for millions of homes<br />

across the UK. At the point of use it’s 100% efficient,<br />

simple to design and quick to install.<br />

Products such as modern electric storage<br />

heaters utilise low-cost night-time energy production.<br />

Combined with panel heaters and the<br />

advanced ‘mains borne’ Credanet central heating<br />

system, they exploit the benefits of 100%<br />

efficient electric heating to provide clean, safe<br />

and low maintenance heating and hot water.<br />

The company noted that the Governments aim<br />

of increasing electricity generation from renewable<br />

sources ensured a vibrant future for electric<br />

heating & hot water.<br />

Creda is developing a range of products which<br />

would far exceed minimum standards, and go<br />

further towards achieving the Government’s<br />

emission targets. The company highlighted the<br />

already available Creda ‘Digitemp’ air-source<br />

heat pump as another route to Part L compliance;<br />

whilst also providing heating, cooling and<br />

dehumidification Reader Reply No.: 84089<br />

Savings at University with<br />

Andrews condensing units<br />

ahead of the last revisions to Part L2 of<br />

the Building Regulations, the University<br />

Estates Department adopted the energy<br />

saving principles of separating and<br />

decentralising the heating and hot<br />

water loads.<br />

Andrews R300 Series boilers and direct<br />

gas-fired instantaneous water heaters<br />

or storage water heaters can fully<br />

exploit the savings potential of a<br />

decentralised system. Using condensing<br />

technology, the R300 and MaxxFlo<br />

units recoup the energy from combustion<br />

gases, which conventional systems<br />

release into the atmosphere.<br />

R300 Supa-Heat boilers were specified<br />

in the sports hall and five accommodation<br />

blocks, together with Supa-Flo instantaneous<br />

water heaters in the largest building,<br />

replacing traditional space heating boilers<br />

linked to large hot water calorifiers. In three of<br />

the other four residential buildings and the<br />

sports hall, the new Maxxflo condensing storage<br />

water heaters were used. The one-off non-condensing<br />

CSC balanced flue storage water heater<br />

was a straight replacement for a malfunctioning<br />

unit of another make. In the laundry, the compact<br />

WSC44 is mounted on an internal wall, saving<br />

floor space and minimising running costs by<br />

supplying a constant flow of hot water only as<br />

needed.<br />

The R300 units fire only on demand, saving on<br />

fuel consumption and energy losses <strong>are</strong> further<br />

minimised by a rapid response premix modulating<br />

burner. Reader Reply No.: 84096<br />

The essential guide to<br />

air conditioning from<br />

Powrmatic<br />

A completely new technical manual has been<br />

published by Powrmatic covering its heat<br />

pump based range of air conditioning equipment.<br />

Designed to provide customers with<br />

comprehensive information on specification,<br />

installation and commissioning, Powrmatic<br />

believe its new manual will become ‘the<br />

bible’ for heating engineers wishing to develop<br />

into air conditioning.<br />

Running to some 40 page in total and designed<br />

primarily for use amongst Powrmatic’s customer<br />

base of registered installers, the manual<br />

provides a technical overview of each<br />

Powrmatic model in the range, its cooling and<br />

heating performance, technical specification,<br />

plus a highly detailed and illustrated step-bystep<br />

guide to product installation, testing and<br />

commissioning.<br />

Throughout the manual, schematic illustrations<br />

<strong>are</strong> used extensively to guide the reader<br />

through all installation procedures, in an easy<br />

to follow, step-by-step format.<br />

Specific sections cover installation layouts,<br />

installing indoor and outdoor units, circuit diagrams,<br />

pipe work connections, pressure testing,<br />

charging of refrigerant, commissioning the<br />

system and recovery of refrigerant.<br />

Powrmatic believe this is the most comprehensive<br />

document of its type currently available<br />

and, when used in conjunction with the company’s<br />

own air conditioning training courses,<br />

will enable engineers to install products efficiently,<br />

safely and of course profitability!<br />

Powrmatic run a range of residential training<br />

courses (2 and 5 day) from their purpose<br />

designed training centre at Ilminster,<br />

Somerset. Under the direction of course tutor,<br />

Martin Hook, all courses <strong>are</strong> CITB approved and<br />

<strong>are</strong> split into a series of modules. The 2 day<br />

modules costs just £250.00, whilst the full 5<br />

day multiple course is £625.00 (excluding<br />

accommodation).<br />

Powrmatic <strong>are</strong> now in the unique position of<br />

being able to provide a total programme to<br />

heating engineers wishing to benefit from the<br />

increasing demand for air conditioning. From<br />

their highly efficient product range, which represents<br />

remarkable value for money, through<br />

specialist training to on-going customer support<br />

and technical back up, Powrmatic can now<br />

provide the total solution and copies of the<br />

new technical manual <strong>are</strong> freely available from<br />

Powrmatic direct. Reader Reply No.: 84075<br />

www.practicalfm.co.uk 27


health & safety<br />

Health<br />

and<br />

Safety:<br />

<strong>Where</strong> <strong>are</strong> <strong>your</strong> <strong>priorities</strong>?<br />

28<br />

We’ve all seen those ‘had an accident at<br />

work?’ adverts on the TV, encouraging<br />

employees to take legal action against their<br />

employers and sue them for thousands of<br />

pounds worth of damages. Often their claims<br />

<strong>are</strong> substantiated by a company’s lack of<br />

health and safety training initiatives in place<br />

for their workers. The damage to a company’s<br />

image and brand can be immense in<br />

the light of a health and<br />

safety law suite. Large<br />

organisations rely on you<br />

as responsible <strong>Facilities</strong><br />

<strong>Management</strong> and assume<br />

sound health and safety<br />

policies to be implemented<br />

as a fundamental part of the<br />

service.<br />

Many accidents with the<br />

resulting claims and negative<br />

publicity can be easily avoided<br />

by arranging a suitable health<br />

and safety training scheme.<br />

Accredited qualifications from<br />

the Chartered Institute of<br />

Environmental Health (CIEH)<br />

reward both you and <strong>your</strong> employees,<br />

and provide <strong>your</strong> workforce<br />

with the skills to maintain a high<br />

level of safety when serving <strong>your</strong><br />

internal and external customers.<br />

CIEH qualifications can help you<br />

reduce workplace health and safety<br />

incidences, protect/reduce <strong>your</strong><br />

insurance premiums, improve the<br />

working environment and limit staff<br />

absenteeism. Offering CIEH qualifications<br />

can also help you add a sense of<br />

value to employees that boosts both<br />

moral and retention, lowering staff<br />

turnover levels and improving employee<br />

commitment to learning. You can be<br />

reassured that the training <strong>your</strong> employees<br />

receive is approved to national education<br />

standards and covers a detailed<br />

range of information suitable for their<br />

role. Your employees will understand the<br />

importance you place on health and safety<br />

because you have provided them with the<br />

highest quality of training available. CIEH<br />

qualifications will also equip <strong>your</strong> employees<br />

with the knowledge and skills to fulfil their<br />

legislative work duties.<br />

You will be aw<strong>are</strong> that there <strong>are</strong> many issues<br />

addressed with legislation that come under the<br />

umbrella of health and safety, some of which<br />

<strong>are</strong> a greater concern for the consensus employer.<br />

The core health and safety issues <strong>are</strong> covered<br />

in the CIEH Foundation Certificate in<br />

Health & Safety in the Workplace, the CIEH<br />

Level 2 Certificate in Supervising Health and<br />

Safety and the CIEH Advanced Certificate in<br />

Health and Safety in the<br />

Workplace. The<br />

foundation level<br />

qualification is suitable for all<br />

<strong>your</strong> employees and covers all the essential<br />

basics of health and safety, such as what to do<br />

when there is a fire or key risk <strong>are</strong>as associated<br />

with sitting at a work station. The level 2 qualification<br />

is for those who supervise <strong>your</strong><br />

employees in the workplace, providing instruction<br />

and guidance for ensuring health and safety<br />

is implemented correctly and continuously in<br />

<strong>your</strong> workplace. The advanced level certificate<br />

is for you and <strong>your</strong> managers, covering a wide<br />

and detailed spectrum of health and safety<br />

requirements. For more focused training<br />

relating to specific issues the CIEH also provide<br />

certification in the <strong>are</strong>as of stress<br />

aw<strong>are</strong>ness, manual handling, COSHH and<br />

risk assessment.<br />

The CIEH is an international awarding body<br />

with over 6 million people worldwide that<br />

have successfully completed a CIEH<br />

accredited qualification. With over 4,500<br />

accredited training centres and more<br />

than 15,000 registered trainers across<br />

the UK, The Chartered Institute of<br />

Environmental Health, est. 1883, is one<br />

of the largest providers of accredited<br />

qualifications in health and safety,<br />

food safety and environmental protection.<br />

The CIEH is also the charity<br />

membership body for some 10,000<br />

Environmental Health Officers.<br />

Essentially in relation to safety,<br />

what <strong>your</strong> business needs to know is<br />

that the Chartered Institute of<br />

Environmental Health provides<br />

qualifications to enable employers<br />

and employees to understand<br />

environmental safety legislation<br />

and the impact businesses can<br />

have on employees and public<br />

health. Additionally accredited<br />

CIEH qualifications can form<br />

part of in-company training<br />

schemes provided by registered<br />

trainers, or delivered by<br />

registered external training<br />

companies.<br />

Currently under development<br />

by the CIEH <strong>are</strong> eight new<br />

and revised qualifications in<br />

both the health and safety<br />

and food categories, due to<br />

be launched in the first<br />

half of 2006. More information<br />

will become available later this<br />

year, however you can register <strong>your</strong> interest<br />

now to find out more and we will keep you up to<br />

date as the developments progress. To stay in<br />

the loop about the new CIEH qualifications,<br />

email r.ford@chgl.com with the subject heading<br />

‘New qualifications’.<br />

Reader Reply<br />

No.: 84114<br />

www.practicalfm.co.uk


❲❊❏■❳❪<br />

❏▼❱❲❳<br />

ESSENTIAL<br />

WORKPLACE<br />

SKILLS<br />

CIEH QUALIFICATIONS GIVE THE<br />

PREFERRED SKILLS TO ALL<br />

EMPLOYEES IN HEATH AND SAFETY<br />

With CIEH qualifications you can:<br />

• reduce workplace health and safety<br />

incidences<br />

• protect/reduce insurance premiums<br />

• improve the working environment<br />

• limit staff absenteeism<br />

• demonstrate commitment to quality<br />

To find out how you can do all this,<br />

please contact Rebekah on 0207 827 5855*<br />

(email: r.ford@chgl.com)<br />

*Lines <strong>are</strong> open between 9am and 5pm Monday to Friday, except Public Holidays<br />

BE CERTAIN<br />

BE QUALIFIED WITH CIEH<br />

www.CIEH-Coursefinder.com<br />

RR: 84114


health & safety<br />

RR: 84134<br />

SAFed launches new safety<br />

reference point on the web<br />

The Safety Assessment<br />

Federation (SAFed), the UK’s<br />

leading trade body for the<br />

independent engineering<br />

inspection and certification<br />

industry, has launched its new<br />

website. Located at<br />

www.safed.co.uk, the site is<br />

aimed at all of those concerned<br />

with health and safety,<br />

particularly within the workplace.<br />

Richard Hulmes, SAFed’s Chief<br />

Executive commented. “The<br />

new website represents a complete<br />

overhaul of the structure,<br />

content and navigation of the<br />

previous site to create an<br />

invaluable and user friendly<br />

safety reference resource. As<br />

SAFed’s member companies<br />

operate across all industry sectors,<br />

this site will be of particular<br />

interest to all those responsible<br />

for health and safety within the workplace.<br />

Senior <strong>Management</strong>, Risk Managers, Health &<br />

Safety Offices, Duty Holders, Plant Managers,<br />

Engineers, Finance Directors and Regulators will<br />

all benefit from regularly visiting the site”<br />

New to the site is a public information page with<br />

free guidance documents, on topics as diverse<br />

as lifting equipment and cafe boilers, along with<br />

a useful FAQ page. The Publications page has<br />

been updated with the latest SAFed publications<br />

BY LAW *<br />

You MUST<br />

Prevent<br />

Ladder Accidents<br />

Contact Ladder Safety Supplies for the<br />

UK’s very best range of ladder safety<br />

equipment, including Rojak Stopper,<br />

Ankalad Stabiliser,<br />

Ladder M8RIX.<br />

We also supply<br />

staging, restraints<br />

& harnesses.<br />

Tel/Fax<br />

01273 220363<br />

on industry guidance and best practice. For the<br />

first time the complete range of British<br />

Standards Institution’s 38,500 publications can<br />

also be ordered alongside SAFed’s own publications.<br />

Those interested in joining SAFed can find<br />

advice on the benefits of becoming a SAFed<br />

member, and explanation of the types of membership<br />

available, along with a list of current<br />

membership criteria and fees. Further advice<br />

www.laddersafetysupplies.co.uk<br />

*New work at Height regs<br />

New Slingsby<br />

catalogue meets all<br />

<strong>your</strong> workplace needs<br />

The brand new Autumn / Winter<br />

catalogue from leading industrial<br />

and commercial equipment specialists,<br />

Slingsby, is out now. With<br />

over 30,000 essential workplace<br />

items, it’s their biggest edition to<br />

date and includes three brand<br />

new sections devoted<br />

to flooring,<br />

environmental<br />

and waste management<br />

and retail<br />

supplies alongside<br />

more established<br />

ranges such as handling,<br />

storage and<br />

premises equipment.<br />

Containing 200 extra<br />

pages, over 2000 brand<br />

new products and<br />

stacks of advice and<br />

information the Slingsby<br />

catalogue is the complete<br />

single source solution<br />

for all workplace<br />

needs.<br />

The new look catalogue<br />

has a contemporary new design and<br />

fresh clean layout, products <strong>are</strong><br />

now even easier to locate and the<br />

colour-coded catalogue sections<br />

on inspection services can be<br />

sought from SAFed member<br />

companies, whose contact<br />

details and websites <strong>are</strong> listed<br />

on the site. The website also<br />

provides useful links to recognised<br />

organisations such as HSE,<br />

BSi, dti, RoSPA and UKAS, as well<br />

as links to view the relevant legislation.<br />

An improved interface<br />

has made it quicker and easier<br />

to locate the relevant page,<br />

despite the site containing significantly<br />

more information.<br />

Richard concluded. “The SAFed<br />

website can be used as a focal<br />

point for all issues and concerns<br />

relating to the inspection and<br />

certification, safe use and operation<br />

of plant, machinery and<br />

equipment. SAFed aims to build<br />

on this and provide updates on<br />

relevant standards, guidance,<br />

best practice as well as domestic<br />

and European legislation so that the safety<br />

message can be delivered as widely as possible.<br />

Through the site, any individual or organisation<br />

involved with setting, maintaining or complying<br />

with standards for equipment inspection or<br />

safety in the workplace can get access to the<br />

relevant advice, guidance and information provided<br />

by a reputable source.”<br />

Reader Reply<br />

No.: 84109<br />

and clear cross-references aid navigation<br />

around the comprehensive<br />

product range.<br />

Marketing Director, Lee Wright says<br />

“Our catalogue and product range<br />

just keeps getting<br />

bigger and better,<br />

we have improved<br />

the design of the<br />

new catalogue with<br />

our customers in<br />

mind, and the<br />

result offers even<br />

more choice and<br />

value than ever<br />

before.”<br />

Slingsby have a<br />

unique “no<br />

quibble guarantee”<br />

to<br />

ensure complete<br />

peace<br />

of mind, and<br />

together<br />

with a 12-<br />

month warranty scheme on all<br />

products, an impressive customer<br />

loyalty scheme, free delivery and<br />

no minimum order, Slingsby certainly<br />

<strong>are</strong> a hard package to beat.<br />

Reader Reply No.: 84122<br />

30<br />

www.practicalfm.co.uk


health & safety<br />

Drugs related litter (DRL) looms large as a<br />

security issue in public-facing organisations,<br />

says PHS facilities survey<br />

In the eighth PHS Quarterly <strong>Facilities</strong><br />

<strong>Management</strong> Survey, which investigated some<br />

of the security issues faced by organisations<br />

with public access, drugs related litter (DRL)<br />

stood out as a widespread and significant<br />

problem for facilities managers working in<br />

those <strong>are</strong>as. While the problem<br />

might be reduced, considerably,<br />

by consultation<br />

with external resources like<br />

the police, local authorities<br />

and government agencies,<br />

most organisations take a DIY<br />

approach to DRL, drawing up<br />

their policies and procedures<br />

‘by internal staff only’, and with<br />

DRL findings often left to FMs to<br />

manage, with equipment but<br />

without much training or<br />

informed guidance.<br />

The Survey - which conducted telephone<br />

interviews with 200 facilities<br />

professionals in public-facing sectors<br />

in May 2005 - looked at security in<br />

general, and at public demonstrations<br />

and DRL in particular.<br />

DRL findings were as follows: There<br />

was high recognition of the term ‘drugs<br />

related litter’ (66%) amongst survey<br />

respondents, with nearly two thirds<br />

(61%) of those who knew, having also found DRL<br />

on their premises at some time or another.<br />

Nearly half reported that such findings were<br />

r<strong>are</strong>, however, although it was still unsettling to<br />

discover that 17% found DRL on their premises<br />

on a weekly basis, with 13% reporting monthly<br />

findings.<br />

Most respondents who had found DRL, also had<br />

policies and procedures in<br />

place to deal with it (87%).<br />

The majority, however,<br />

were drawn up ‘by internal<br />

staff only’ (42%),<br />

without reference to any<br />

form of external guidance<br />

and reflecting a<br />

degree of ignorance or<br />

confusion over available<br />

and accessible<br />

resources.<br />

Echoing this outcome,<br />

most organisations<br />

(59%) will deal with<br />

any DRL found on<br />

their premises<br />

themselves, rather<br />

than seek advice<br />

from the police,<br />

local authorities<br />

or government<br />

agencies.<br />

Although the majority of<br />

organisations (77%) have invested in some<br />

sort of dedicated equipment, such as specialist<br />

containers and protective clothing, to help them<br />

handle DRL, less than a third (32%) had invested<br />

in training, to support the safe and effective use<br />

of their equipment, or the safe and effective<br />

handling of DRL in general.<br />

Furthermore, 40% of organisations accessible by<br />

the public have no dedicated person on site to<br />

deal with DRL, although FMs came top of the list<br />

of job titles that do, bearing responsibility for<br />

DRL management in 36% of organisations.<br />

Other findings: As a general security issue, most<br />

surveyed organisations reported unauthorised<br />

access of restricted <strong>are</strong>as at some time or<br />

another, with a hefty 26% reporting that this<br />

happened weekly or more frequently.<br />

Encouragingly, FMs do appear to be properly<br />

involved in developing access control measures,<br />

the vast majority having specified requirements<br />

or been consulted during system development<br />

(70%), as well as managing day to day operation<br />

(80%).<br />

Public demonstrations don’t appear of<br />

widespread concern, experienced by just 28% of<br />

respondents, which may explain why less than<br />

half had policies and procedures in place to deal<br />

with them.<br />

Peter Cohen, Chief Executive of the PHS Group<br />

plc, comments: “The PHS Quarterly FM Survey<br />

was launched for the benefit of our customers,<br />

to reveal interesting and relevant facts for<br />

<strong>Facilities</strong> Managers about their industry and<br />

about the practices and opinions of their peers.<br />

“The Survey is of wider interest, however, as<br />

FMs <strong>are</strong> an unseen barometer of business confidence,<br />

being managers of company re-organisation,<br />

departmental investments and other grassroots<br />

indicators of business health.”<br />

Reader Reply No.: 84053/189<br />

Wedging open fire doors is illegal and dangerous.<br />

Dorgard is the safe, legal and cost effective solution<br />

for any environment.<br />

Dorgard features<br />

• Wire-free technology<br />

• Installs in minutes<br />

• Automatically releases<br />

fire doors when the fire<br />

alarm sounds<br />

• Holds a fire door open<br />

in any position<br />

• Accepted by the Fire<br />

Brigade<br />

Tel 0870 850 0085<br />

www.firecoltd.com<br />

sales@firecoltd.com<br />

RR: 84112<br />

www.practicalfm.co.uk<br />

31


health & safety<br />

Fireco’s dedicated<br />

fire alarm listening<br />

technology...<br />

Responding to important new legislation<br />

On Stand F7 at this year’s Total<br />

Workplace <strong>Management</strong> Show<br />

(TWM 05) Fireco, the UK’s experts<br />

in dedicated fire alarm listening<br />

technology, will be showing a host<br />

of exciting new innovative products<br />

and services developed in<br />

direct response to important market<br />

and legislative changes.<br />

Visitors will be able to see product<br />

demonstrations and talk to Fireco’s<br />

experts about products and services<br />

including: DORGARD SERIES<br />

OCS Technical tests<br />

AstraZeneca<br />

The Safety division of OCS Technical has been<br />

awarded a contract to test fall arrest systems,<br />

eyebolts and guard railings with pharmaceutical<br />

giant AstraZeneca.<br />

Engineers and surveyors from OCS Technical will<br />

test current systems, make suggestions for<br />

improvements and provide advice on the most<br />

appropriate safety systems to use. Engineers<br />

will maintain and test each eyebolt over the<br />

coming years in compliance with British<br />

Standard 7883:1997.<br />

The OCS eyebolts, formerly known as Centuryan<br />

eyebolts, <strong>are</strong> used with full body safety harnesses<br />

and lanyards up to 2 metres long that<br />

incorporate energy absorbing devices.<br />

On winning the contract Chris Cracknell, Chief<br />

Executive of OCS, said: “OCS Technical was<br />

awarded this contract because we <strong>are</strong> able to<br />

provide one complete contract to a client who<br />

previously had two separate suppliers in place.<br />

“With our industry experience<br />

we <strong>are</strong> able to provide<br />

AstraZeneca with<br />

peace of mind by thoroughly<br />

testing their safety access<br />

systems once a year. In this way<br />

we can help our client comply<br />

with all health and<br />

safety<br />

legislation.<br />

“<br />

which now provides a wire-free<br />

solution for legally holding open<br />

fire doors in any position for all<br />

environments; DEAFGARD SERIES a<br />

wire-free solution for communicating<br />

the sound of the fire alarm to<br />

deaf and hard of hearing people;<br />

and TRAINING AND CONSULTANCY<br />

with fully qualified fire safety consultants<br />

providing a comprehensive<br />

range of training and consultancy<br />

services.<br />

Reader Reply No.: 84112<br />

Reader<br />

Reply<br />

No.:<br />

84011<br />

ARK Leisure<br />

<strong>Management</strong> has<br />

launched 5 different<br />

Wellness<br />

Programmes covering<br />

healthy eating,<br />

stress, work-life<br />

balance and ways to<br />

work more exercise<br />

into the daily workplace<br />

routine.<br />

These programmes<br />

have been specifically<br />

designed to<br />

work within a corporate<br />

environment,<br />

and engage<br />

all staff, including<br />

those who don’t<br />

habitually pay<br />

attention to their<br />

health.<br />

Studies have demonstrated the link<br />

between fit, well staff and gains in<br />

productivity and performance<br />

many times. Corporate fitness<br />

provider ARK manages in-house fitness<br />

facilities for some leading corporations<br />

including British Airways<br />

plc, MDonald’s and Rolls-Royce.<br />

ARK director Andy Kay says ‘Real<br />

wellness programming means<br />

reaching as many staff as possible<br />

T-Mobile initiates defibrillator<br />

programme throughout UK<br />

One of the world’s leading mobile telephony<br />

providers, T-Mobile, has initiated a health and<br />

safety programme in the UK through which<br />

approximately 65 first aid trained employees<br />

have recently been trained to administer<br />

early defibrillation. Six Laerdal Heartstart<br />

First Aid Defibrillators have been installed at<br />

T-Mobile UK’s head office in<br />

Hatfield, Hertfordshire, with a<br />

further ten distributed<br />

throughout the company’s<br />

other offices across the UK.<br />

Over 270,000 people in the<br />

UK suffer a heart attack<br />

each year - that’s one<br />

heart attack every two<br />

minutes. Thirty percent<br />

of sudden cardiac arrest<br />

victims die before they<br />

even reach hospital. If<br />

defibrillated within<br />

two to three minutes<br />

of collapse, the<br />

chances of the victim’s<br />

survival <strong>are</strong> increased by up to 50%.<br />

Around 6,500 people <strong>are</strong> employed by T-Mobile<br />

in the UK. Through regular campaigns, the company<br />

promotes the importance of healthy<br />

lifestyles to its staff in an effort to minimise<br />

stress and ill health. It also strives to provide<br />

the best health and safety facilities possible,<br />

having won a number of external accolades in<br />

recent years. The facilities include statutory<br />

first aid training, additional training in early<br />

defibrillation and the provision of a defibrillator<br />

New wellness<br />

programmes take<br />

fitness out of the Gym<br />

through engaging initiatives that<br />

involve people at the level they<br />

feel is right for them, and address<br />

a whole range of issues including<br />

diet, exercise, relaxation, aw<strong>are</strong>ness<br />

and mental health.’<br />

The ARK Weliness Programmes<br />

include Eat Well Week, Take Time<br />

Out Day, Make a Small Change<br />

Week, the mission and MOT Your<br />

Life. Reader Reply No.: 84137<br />

for use before the arrival of an ambulance. In<br />

most cases of sudden cardiac arrest, the rate of<br />

successful recovery decreases by 10% per<br />

minute if defibrillation is not administered. The<br />

T-Mobile UK defibrillator programme has been<br />

initiated so that if a member of staff or a visitor<br />

should collapse from sudden cardiac arrest,<br />

trained staff can administer life-saving<br />

treatment within the crucial<br />

first few minutes. Laerdal<br />

Medical advised the most<br />

appropriate defibrillator for T-<br />

Mobile UK’s needs, and also carried<br />

out some initial training.<br />

Tony Kemp, Product<br />

Development Manager at<br />

Laerdal Medical Ltd, comments,<br />

“Each year, over 12,000 people<br />

suffer a cardiac arrest in a public<br />

place.1 The government scheme<br />

to install defibrillators in public places<br />

has highlighted the importance of early defibrillation<br />

within health and safety departments in<br />

many private sectors. The HeartStart First Aid<br />

Defibrillator is small, robust and surprisingly<br />

easy to use, and is the preferred defibrillator of<br />

many first responder organisations in the UK.<br />

Since the installation of Heartstart defibrillators<br />

in leisure centres, stadiums, health centres,<br />

shopping centres, public transport stations,<br />

hotels, office buildings and other public places,<br />

we <strong>are</strong> getting increasing reports of community<br />

first aider defibrillator saves, which is fantastic<br />

news.”<br />

Reader Reply No.: 84001<br />

32<br />

www.practicalfm.co.uk


health & safety<br />

Kee Klamp wins case<br />

in Woking for DDA<br />

compliant 500 Series<br />

Vimpex’s Fire-Cryer(r) multi-message<br />

voice enhanced sounders <strong>are</strong><br />

being used by Odeon Cinemas<br />

nationwide to ensure that members<br />

of the public <strong>are</strong> not confused<br />

by conventional alarm<br />

sounders in the event of an evacuation.<br />

Standard, Midi and Maxi Fire-<br />

Cryers(r) have been installed by<br />

Essex Electrical plc in 34 of Odeon’s<br />

Cinema complexes throughout the<br />

UK. The wide product range available<br />

within the Fire-Cryer(r) family<br />

is ideally suited to the different<br />

www.practicalfm.co.uk<br />

Reading-based Kee Klamp Ltd is<br />

helping Woking Magistrates Court<br />

meet the requirements of the<br />

Disability Discrimination Act<br />

(DDA) and Building Regulations<br />

Pt.M:2004 with its latest innovation<br />

in tubular fitting design.<br />

Fittings from the company’s specially<br />

developed 500 Series have<br />

been used to construct five new<br />

handrailing structures at the main<br />

entrance to the Court, ensuring<br />

safe and easy access for all visitors.<br />

By installing the handrailing, the<br />

Magistrates Court is ensuring compliance<br />

with the latest health,<br />

safety and legislative guidelines.<br />

Under the terms of the DDA, all<br />

commercial and public building<br />

owners <strong>are</strong> obliged to provide nondiscriminatory<br />

balustrading and<br />

handrailing on stairways and<br />

ramps. Meanwhile, the Building<br />

Regulations recommend an outside<br />

diameter tube size for such installations<br />

of between 40mm-<br />

45mm. Improvements to<br />

the key walkway points at<br />

Woking Magistrates Court<br />

have involved the installation<br />

of over 35 linear<br />

metres of new handrailing,<br />

assembled using the<br />

500 Series of fittings from<br />

Kee Klamp Ltd which satisfies<br />

these demanding<br />

specification criteria.<br />

The new 500 Series of Kee<br />

Klamp® fittings is specifically<br />

designed to give a smooth<br />

handrail with size 7 tube (outside<br />

diameter 42.4mm). It is therefore<br />

compatible with the DDA recommenaations,<br />

unlike many other fitting<br />

ranges currently on the market.<br />

The new series of structures, which<br />

extends up the steps to the<br />

Magistrates Court, can thus provide<br />

optimum safety, guidance and<br />

accessibility for all users.<br />

The new fittings can also be powder<br />

coated in a choice of RAL<br />

colours to meet the visibility and<br />

“not cold to the touch” requirements<br />

of the DDA. At Woking<br />

Magistrates Court, they <strong>are</strong> finished<br />

in a light ivory colour which<br />

gives an attractive appearance and<br />

benefits the sight-impaired Court<br />

visitor.<br />

The new Kee Klamp® 500 Series<br />

incorporates a total of nine new fittings<br />

and is supplied with versatility,<br />

ease and speed of installation in<br />

mind. Reader Reply No.: 84020<br />

Clear message for<br />

film goers”<br />

environments found in a typical<br />

cinema. Maxi Fire-Cryers(r), with<br />

their high-power 116dBA output,<br />

<strong>are</strong> typically positioned behind the<br />

screens providing wide coverage<br />

for the seating <strong>are</strong>as. In other<br />

<strong>are</strong>as of the cinema complexes,<br />

standard and Midi Fire-Cryers(r)<br />

have been seamlessly integrated<br />

with the fire alarm system.<br />

Available with user selectable messages,<br />

Fire-Cryer(r) requires no<br />

special wiring and can be<br />

retrofitted to existing installations.<br />

The units can be fully synchronised<br />

and have a low current<br />

consumption allowing<br />

simple replacement of<br />

existing sounders and<br />

bells. The Fire-<br />

Cryer’s(r) multi-message<br />

capability also<br />

ensures that system<br />

test and all clear messages<br />

can be easily<br />

transmitted avoiding<br />

confusion with the<br />

fire/evacuation alarm.<br />

Reader Reply No.: 84025<br />

www.safetylearning.co.uk<br />

Health & Safety<br />

E-Learning<br />

Now with Group Training<br />

• Single User Training<br />

• New and Unique Group Training<br />

Option with interactive Handsets<br />

• Cost Effective Training<br />

• 16 Fully Customisable Modules<br />

• Bespoke Modules Available<br />

• Printable Certificates<br />

Save up to 90%<br />

on <strong>your</strong> current<br />

Health & Safety<br />

Training<br />

PFM1<br />

Phone 0845 345 1703<br />

Fax 01745 536195<br />

Email sales@safetymedia.co.uk<br />

FREE £100 Trial Account<br />

www.safetylearning.co.uk<br />

RR: 84094<br />

33


health & safety<br />

New directory<br />

available on first<br />

aid and fire<br />

fighting equipment<br />

A new directory has been published by the<br />

Fire Extinguishing Trades Association (FETA)<br />

containing invaluable information on the use<br />

of fire extinguishers, along with contact<br />

details for all members of the association.<br />

The Directory is one of the most popular items<br />

produced by FETA, providing at a glance a list of<br />

companies who supply, install and maintain first<br />

aid fire fighting equipment.<br />

At the back of the directory there is also a guide<br />

to the range of extinguishers available, including<br />

the applications to which they <strong>are</strong> suited.<br />

Reader Reply No.: 84032<br />

Maritime history<br />

benefits from wire<br />

free fire protection<br />

Brunel’s steam ship, the ss Great<br />

Britain, was an engineering marvel,<br />

way ahead of it’s time, so it is<br />

fitting that today’s latest technology<br />

is being used to provide new<br />

levels of fire detection for this<br />

historic ship. As part of a £11 m<br />

project to restore the ss Great<br />

Britain as a major tourist attraction,<br />

EMS<br />

Group’s 5000 FirePoint radio analogue<br />

addressable fire detection<br />

system is providing wire-free fire<br />

detection for the<br />

ship itself, dry<br />

dock and the associated<br />

complex.<br />

The system consists<br />

of 5 control<br />

panels and 190<br />

devices, the control<br />

panels being<br />

networked by<br />

radio ensuring<br />

seamless communications<br />

between<br />

each of the buildings<br />

and <strong>are</strong>as of<br />

protection without<br />

Health & Safety management<br />

at the click of a button<br />

having to install<br />

expensive sitewide<br />

cabling.<br />

The project was developed with a<br />

local approved installer in co-operation<br />

with the main project managers,<br />

Capita Symonds and the<br />

Bristol office of consultants WSP.<br />

WSP have successfully collaborated<br />

with EMS on a number of fire<br />

detection projects and so already<br />

knew the many benefits a wire-free<br />

solution would bring to the project.<br />

5000 FirePoint eliminates costly<br />

fire rated cable and the damaging<br />

works associated<br />

with installing<br />

wired systems - an<br />

important issue<br />

when restoring a<br />

historic landmark<br />

such as the ss<br />

Great Britain. As<br />

wiring is eliminated<br />

the field<br />

devices can easily<br />

be moved or<br />

upgraded in the<br />

future if the fire<br />

protection for the<br />

ship and buildings<br />

needs to change.<br />

RR No.: 84048<br />

New catalogue from<br />

Signs & Labels<br />

Signs & Labels has just launched<br />

its brand new Safetyshop catalogue<br />

for Autumn/ Winter 2005<br />

containing a brand new 24 page<br />

section filled with 100’s of exciting<br />

new products.<br />

Their 608 page catalogue is packed<br />

with over 21,000 health and safety<br />

products and up to date health and<br />

safety legislation advice. Inside you<br />

will find:<br />

• The UK’s Leading Range of<br />

Safety Signs. Signs meet the<br />

requirements of B55499 Part 5,<br />

which satisfies all current UK<br />

legislation and communicates<br />

best practice for meeting the<br />

management of health and<br />

safety in the workplace.<br />

• Safetyshop now offers<br />

a range of first<br />

aid/fire marshal<br />

update signs.<br />

This allows you<br />

to update <strong>your</strong><br />

personnel signage<br />

easily when the<br />

nominated persons<br />

change.<br />

• A comprehensive<br />

new range of ramps<br />

and accessories to<br />

help you comply with<br />

the Disability<br />

Discrimination Act<br />

Recognising the importance of a<br />

safe working environment and<br />

the emphasis currently placed<br />

on the management of Health<br />

and Safety at every organisational<br />

level, ESS-UK, the total support<br />

services division of Compass<br />

Group, has introduced an innovative<br />

on-line Health and Safety<br />

reporting structure to its already<br />

comprehensive web-based and<br />

award winning Health, Safety,<br />

Quality and Environmental system,<br />

creating a common platform<br />

that reduces administration<br />

time and improves business efficiency.<br />

ESS-UK’ s resourceful on-line<br />

reporting system captures Health and Safety<br />

data at source, consolidating information into a<br />

central information store, ensuring the effective<br />

management of legal requirements in<br />

respect of accident record information.<br />

Reliance on distributed spread-sheets, faxes, e-<br />

mails and the traditional ‘accident report book’<br />

has been significantly reduced with the introduction<br />

of the web-based system, which provides<br />

employees at every level and location with<br />

a single source infrastructure that offers security<br />

and flexibility in the management of Health<br />

and Safety reporting requirements.<br />

At present ESS-UK has approximately fifty business<br />

locations throughout the UK, employing<br />

around 1500 staff, all of whom benefit from this<br />

unique web-based system, enabling the capture<br />

of data on individual accidents, incidents, hours<br />

worked and events at source. This offers significant<br />

benefits in terms of consistency and<br />

streamlining the reporting process and providing<br />

a central information store and instant reporting<br />

options.<br />

Rowena Edwards, MD of ESS-UK commented:<br />

“The introduction of our on-line Health and<br />

Safety reporting system further demonstrates<br />

our commitment to good working practices and<br />

our efforts to create an environment of self<br />

driven continuous improvement. The new system<br />

also communicates a positive attitude<br />

towards Health and Safety data management to<br />

all our employees.<br />

“This is a significant endorsement of the unique<br />

approach we take in creating a safe and efficient<br />

working environment and also demonstrates<br />

our commitment towards long-term<br />

business efficiency.<br />

Reader Reply No.: 84050<br />

Part 3.<br />

• A new range of hand washing<br />

and food safety<br />

booklets/posters designed for<br />

employees to understand the<br />

importance of reducing the<br />

spread of infections such as<br />

MRSA in the workplace.<br />

• The new HandiMark portable<br />

label maker, which allows you<br />

to create custom safety and<br />

facility labels when you need<br />

them, at the touch of a button.<br />

• WEEE regulation labels to<br />

encourage the re-use and recycling<br />

of electrical and electronic<br />

equipment.<br />

• Noise at Work Regulations <strong>are</strong><br />

proposing new action<br />

levels as from February<br />

2006 and Safetyshop<br />

have introduced a<br />

new range of signs to<br />

help you comply.<br />

Next day delivery,<br />

competitive prices,<br />

no minimum order<br />

charges and a 14<br />

day no risk trial <strong>are</strong><br />

all part of the<br />

exceptional customer<br />

service<br />

offered by<br />

Safetyshop.<br />

Reader Reply No.: 84104<br />

34<br />

www.practicalfm.co.uk


health & safety<br />

OCS Technical’s<br />

safe roof<br />

walkways<br />

The Safety division of OCS<br />

Technical has added a walkway<br />

system to their already wide<br />

range of products to provide designated<br />

walkway facilities to customers.<br />

Installed by OCS Technical’s Safety<br />

division, the Suregrip System is<br />

produced from recycled UPVC and,<br />

in most circumstances, can be<br />

installed without penetrating the<br />

roof membrane. This allows property<br />

managers to establish a safe<br />

walkway, providing access to roofs<br />

and exteriors, without compromising<br />

the roof’s guarantees or risking<br />

leaks. During the extrusion process,<br />

a unique safety tread is incorporated<br />

onto the top plank, ensuring<br />

that the surface remains non-slip,<br />

even when wet.<br />

The Suregrip Walkway System helps<br />

provide the means of safe access to<br />

the requirements of the<br />

Construction (Health Safety &<br />

Welf<strong>are</strong>) Regulations 1996 and the<br />

Construction Design and<br />

<strong>Management</strong> (CDM). The system<br />

also conforms to the Health Safety<br />

Executive’s guidelines in the<br />

HS(G)33 booklet on Health and<br />

Safety in Roof Work.<br />

Commenting on this latest product<br />

Chris Cracknell, Chief Executive of<br />

OCS said: “We have introduced this<br />

new walkway system, produced<br />

from recycled materials to protect<br />

the environment, to ensure that<br />

our customers can rely on us for<br />

their complete safety requirements.<br />

In line with evermore stringent<br />

health and safety regulations<br />

this system will improve customers’<br />

working environments and ensure<br />

the safety of their employees.”<br />

OCS Technical offers cost-effective<br />

solutions where fall prevention is<br />

required. Up to one third of all<br />

accidents <strong>are</strong> falls from height, and<br />

half of these relate to maintenance<br />

operations, so correct advice and<br />

long-term solutions <strong>are</strong> a necessity.<br />

OCS Technical considers risks at an<br />

early stage, and offers equipment<br />

that is suitable for the location,<br />

nature and frequency of the works.<br />

Technical looks to remove the hazard<br />

altogether or at least what is<br />

reasonably practicable, to control<br />

potentially dangerous situations<br />

and provide collective and individual<br />

protection.<br />

Through three divisions - Safety,<br />

Access and Mechanical & Electrical<br />

- OCS Technical surveys premises<br />

and recommends, installs and<br />

maintains safety and access systems.<br />

OCS ensures that installations<br />

comply with legislation and<br />

offer long lasting, cost effective<br />

solutions.<br />

Reader Reply No.: 84142<br />

MAKE THE<br />

WORKPLACE A<br />

SAFER PLACE<br />

With stringent legislation and guidelines for<br />

safe working, protecting <strong>your</strong> maintenance<br />

employees from accidents or injury is vital.<br />

OCS provides a range of safety systems<br />

designed to aid safe working and make<br />

compliance both easy and cost-effective:<br />

• Latchway Mansafe<br />

• Eyebolts<br />

• Ladder Ties<br />

• Installation, Inspection & Testing<br />

• Pushlocks<br />

• Roofanka<br />

• Access Walkways<br />

• Roof Edge Barriers<br />

• Vertical Safety Ladders<br />

TRANSPORT // CATERING // CLEANING // TECHNICAL //<br />

HYGIENE // SECURITY // INTEGRATED SERVICES<br />

To speak to one of our safety specialists call<br />

www.ocs.co.uk<br />

0800 028 0718<br />

RR: 84142<br />

www.practicalfm.co.uk<br />

35


health & safety<br />

36<br />

The answer<br />

to asbestos<br />

As many thousands of commercial buildings still do not comply with<br />

the Control of Asbestos at Work Regulations 2002, demand for external<br />

expertise and assistance is soaring. New to the marketplace,<br />

Tersus Group is one of the largest, UKAS accredited asbestos consultancies<br />

in the UK. Launched with considerable financial backing in<br />

November 2004, the Group has offices in London, Brighton and<br />

Sheffield, directly employing over 70 surveyors and analysts as well as<br />

operating a dedicated asbestos testing laboratory. Capable of undertaking<br />

the entire asbestos risk management issue from survey through<br />

to on-going assessment, Tersus delivers a unique and comprehensive<br />

solution offering procurement efficiencies to organisations with<br />

nationwide property portfolios.<br />

Tersus Group is the result of a merger between two leading niche asbestos<br />

management companies, Argus Laboratories and Fibrecount. Operating<br />

successfully within their own localities since the early 1990’s, these wellmanaged<br />

and strategically placed companies have provided a solid platform<br />

for national growth. In addition to gaining UKAS accreditation, with<br />

quality and operating systems being assessed against internationally<br />

recognised standards over a period of 18 months, a new corporate culture<br />

and management structure have been created with a strong vision and<br />

the identification of goals and short-term objectives.<br />

“We <strong>are</strong> wholly dedicated to managing asbestos,” comments Adrian<br />

Campbell, Managing Director for the Company. “It is our specialism. We<br />

have over 20 years combined experience in property surveying, air testing<br />

and asbestos identification and the assessment of the risk it poses<br />

depending on location and condition.” By remaining focused in this one<br />

<strong>are</strong>a and not diversifying into DDA consultancy or pressurised gas audits<br />

for example, Tersus Group is able to deliver an integrated, effective service.<br />

Going one-step further, Tersus has developed an impressive user-friendly<br />

web-enabled database for asbestos found on clients’ properties. This<br />

information is available 24hrs a day and provides a cost-efficient and<br />

highly effective method of managing operations internally, as well as having<br />

historical value should future legislation dictate changes.<br />

New product<br />

catalogue from<br />

Fulleon<br />

Alarm signalling device specialist<br />

Fulleon has introduced a new<br />

124-page full colour catalogue for<br />

its wide range of products.<br />

The catalogue, which is available in<br />

hard copy and electronic formats,<br />

provides details on the comprehensive<br />

range manufactured by Fulleon<br />

from its purpose-built factory<br />

in South Wales.<br />

The<br />

products featured<br />

include sounders, from Bells to<br />

the industry standard Roshni,<br />

Squashni, Symphoni and Clarifire<br />

multi-message voice sounders.<br />

Beacons, featuring both Inergi<br />

xenon and Solista LED options;<br />

while the CX manual callpoints provide<br />

various models to satisfy a<br />

number of varied applications.<br />

Industrial environments <strong>are</strong><br />

catered for with the Asserta<br />

sounders and WB beacons as well<br />

as both Explosion-proof and<br />

Intrinsically Safe products for<br />

hazardous environments.<br />

Specification details<br />

for each of<br />

t h e<br />

products<br />

is provided,<br />

a l o n g<br />

with information<br />

on<br />

Fulleons<br />

capability<br />

to manufacture<br />

to customer<br />

specific<br />

requirements,<br />

from<br />

simple brand<br />

labelling right<br />

through to complete design of new<br />

addressable products.<br />

Reader Reply No.: 84120<br />

Peace of mind and a lighter workload <strong>are</strong> invaluable. Tersus Group offer<br />

a long-term proposition, working in synergy with organisations to forge<br />

partnerships that ensures asbestos risk management is comprehensive yet<br />

streamlined - and above all fully compliant with current regulations.<br />

Reader Reply No.: 84117<br />

Fibreglass grating<br />

cures slippery decks<br />

The Irish Sea Pioneer is a self-propelled<br />

jack-up mobile offshore<br />

unit, owned and operated by<br />

Halliburton in Liverpool Bay, providing<br />

offshore support services<br />

to BHP Billiton.<br />

The Irish Sea Pioneer’s problem was<br />

the raised cargo rail system - whilst<br />

essential to operations - it created<br />

a trip hazard to persons working on<br />

the aft deck.<br />

Understandably, Halliburton was<br />

concerned about the Health and<br />

Safety issue. They needed a strong,<br />

load-bearing non-slip surface that<br />

would allow crew to move around<br />

the ship’s deck in safety. They set<br />

about finding a walking surface<br />

that could cope with oil and water,<br />

and provide a strong, robust selfsupporting<br />

surface whilst at sea.<br />

After a workforce consultation, and<br />

a formal Hazard Assessment, a<br />

solution was identified. Fibreglass<br />

Grating Ltd supplied 50mm thickness<br />

Fibreglass Grating panels cut<br />

into specific shapes, which fitted<br />

around the cargo rail system, to<br />

provide a flush-fitting working<br />

<strong>are</strong>a. As strong as steel, yet only a<br />

quarter of the weight, the<br />

Fibreglass Grating could be fitted<br />

using small hand tools.<br />

This had the effect of making all<br />

the deck <strong>are</strong>a one level, with the<br />

gritted top surface further enhancing<br />

safety<br />

standards.<br />

With the trip<br />

hazard eliminated,<br />

the<br />

crew can now<br />

work safely<br />

over the<br />

entire deck<br />

<strong>are</strong>a, even<br />

when the<br />

ship is at sea<br />

in severe<br />

weather conditions.<br />

Reader Reply<br />

No.: 84145<br />

www.practicalfm.co.uk


Fresh faces at<br />

Lotus Professional<br />

Lotus Professional, one of<br />

Europe’s leading brands of ‘Away<br />

From Home’ tissue products, has<br />

strengthened its senior UK team<br />

with two new appointments.<br />

Based in Oughtibridge, Sheffield,<br />

David Carley is Lotus Professional’s<br />

new General Manager. Previously<br />

the company’s Sales Director, David<br />

will utilise his extensive industry<br />

experience to further enhance the<br />

Lotus Professional brand in the UK.<br />

Commenting on his new role David<br />

said: “Over the last two years,<br />

Lotus Professional has grown significantly,<br />

increasing its market sh<strong>are</strong><br />

and customer base. I am looking<br />

forward to working with the<br />

Oughtibridge team to further<br />

develop the business and ensure<br />

our customers continue to receive<br />

an industry-leading service.”<br />

With over 10 years experience in<br />

the Away From Home market, Paul<br />

Wilkes has been appointed as Sales<br />

Director, responsible for managing<br />

Lotus Professional’s 40 strong sales<br />

force and increasing market sh<strong>are</strong>.<br />

Speaking about his appointment<br />

Paul said: “This is an exciting time<br />

to move into this new role. My<br />

focus will be on further developing<br />

Lotus Professional’s reputation for<br />

offering innovative, differentiated<br />

products. Working closely with our<br />

European Sales Director, I will also<br />

play a part in strengthening our<br />

position in Europe and enhancing<br />

our strategy.<br />

“I will be working with customers<br />

across a wide range of industries,<br />

demonstrating the variety of benefits<br />

which can be achieved by working<br />

with us such as reduced costs,<br />

improved hygiene and less waste.”<br />

Reader Reply No.: 84069<br />

GSH broadcasts<br />

Channel Four success<br />

Leading independent FM<br />

provider, GSH has renewed its<br />

prestigious new three year contract<br />

with Channel 4, based at the<br />

broadcaster’s London HQ. The<br />

strong partnership is focused on<br />

maintaining high standards of<br />

www.practicalfm.co.uk<br />

contract management round the<br />

clock to ensure uninterrupted<br />

programme transmission.<br />

GSH’s role focuses on future-proofing,<br />

risk management and disaster<br />

recovery to maintain the integrity<br />

of business critical operational systems.<br />

A series of engineering-based<br />

initiatives have been introduced<br />

with energy savings resulting from<br />

intelligent plant management and<br />

efficient maintenance. This conservation-based<br />

approach will continue<br />

to be prioritised in the new contract.<br />

David Simons, GSH’s Chief Financial<br />

Officer, commented: “The dynamic<br />

and positive attitude of our inhouse<br />

team is ideally suited to<br />

Channel 4’s fast-moving media<br />

environment. We <strong>are</strong> absolutely<br />

delighted to renew this contract<br />

and will continue to adopt a ‘best<br />

practice’ approach to meet<br />

Channel Four’s high quality and service<br />

criteria.”<br />

Reader Reply No.: 84070<br />

OCS Transport Services, part of<br />

property services giant OCS, has<br />

been awarded a prestigious contract<br />

to undertake the aircraft<br />

grooming for the entire British<br />

Airways fleet at London Gatwick<br />

Airport.<br />

Historically, BA had split its aircraft<br />

cleaning contracts between two<br />

suppliers for many years but, following<br />

a tender process and on the<br />

back of consistent service excellence<br />

from OCS, BA has now awarded<br />

its entire work, consisting of<br />

more than 100 flights a day, to the<br />

company.<br />

OCS’ association with BA goes back<br />

for many years and, to enable OCS<br />

to handle this additional business,<br />

the company has made significant<br />

investment in new equipment,<br />

including new aircraft provision hilifts,<br />

a new potable water bowser,<br />

and toilet servicing vehicles. In<br />

addition, OCS has invested in the<br />

latest technology for aircraft carpet<br />

cleaning machines and additional<br />

crew buses to transport its<br />

employees from one aircraft to<br />

another.<br />

Chris Cracknell, chief executive of<br />

OCS, said: “OCS Transport has been<br />

working with BA for the past 25<br />

years and the awarding of this<br />

exclusive contract portrays again<br />

our strength and ability in the<br />

industry. OCS’ continued innovation<br />

Cannon Pest Control<br />

acquires PCT<br />

Environmental Services<br />

In a significant move to firmly<br />

establish the third largest pest<br />

control company in the UK,<br />

Cannon Pest Control, a division of<br />

hygiene specialist Cannon, has<br />

acquired Pest Control Techniques<br />

(PCT) Environmental Services.<br />

A recognised business, trading for<br />

more than 10 years, PCT<br />

Environmental Services offers top<br />

quality, high specification pest control<br />

across the UK.<br />

Established in 1995 PCT will enable<br />

Cannon Pest Control to improve the<br />

density of its service portfolio and<br />

brings its turnover to more than<br />

£8M.<br />

David Mawer, one of the founders<br />

of PCT, said: “By merging with<br />

business news...<br />

BA appoints<br />

OCS Transport<br />

within the aviation sector ensures<br />

that we <strong>are</strong> at the forefront of the<br />

market place.<br />

“We will be providing computerised<br />

handheld units for OCS staff to<br />

record all work completed.<br />

Accessed via the Internet, this can<br />

be used by both OCS and BA to<br />

monitor the quality and speed of<br />

cleaning, and the current state of<br />

any aircraft at Gatwick.”<br />

OCS offers a complete package for<br />

airline and airport clients nationwide,<br />

including aircraft grooming,<br />

meet and assist, VIP passenger handling,<br />

left luggage, lost property,<br />

chauffeur services, PRM handling,<br />

baggage delivery, repair and<br />

replacement and laundry services.<br />

Reader Reply No.: 84046<br />

Cannon Pest Control our vision for<br />

the future is firmly secured.<br />

Joining forces with Cannon will<br />

enhance the quality of service we<br />

will be able to provide and new<br />

opportunities for our staff.”<br />

David Mawer and his business partner<br />

David Cooper, experienced professionals<br />

within the industry, will<br />

remain with the company and will<br />

head up business development.<br />

Their experience will strengthen<br />

and support the future success of<br />

the business.<br />

“The quality of staff within the<br />

company was instrumental in our<br />

decision to acquire PCT and the<br />

background and sh<strong>are</strong>d vision for<br />

the future of both companies<br />

makes it a perfect partnership. It is<br />

yet another step forward for<br />

Cannon in enlarging its portfolio of<br />

services,” said Oliver Weisflog,<br />

managing director of Cannon.<br />

“I am confident that the merger<br />

will prove beneficial to customers<br />

and staff alike. This is an extremely<br />

exciting time for Cannon Pest<br />

Control; the move adds additional<br />

trained pest control technicians to<br />

our national workforce.”<br />

Reader Reply No.: 84017<br />

37


usiness news...<br />

Canon award<br />

contract to<br />

MailSource<br />

MailSource has been awarded the<br />

contract to provide mail, switchboard<br />

and reception services to<br />

Canon UK’s Head Office in<br />

Reigate.<br />

Following a review of the services,<br />

MailSource’s proposal involved<br />

maximising synergies between the<br />

service <strong>are</strong>as and introducing<br />

bespoke technology. The suggested<br />

improvements will achieve savings<br />

of up to £200k for Canon UK<br />

over the term of the three year<br />

contract.<br />

To deliver the services 15 staff<br />

transferred their employment to<br />

MailSource ready for the contract<br />

to begin. Reader Reply No.: 84136<br />

GSH appoints Jamie<br />

to drive US growth<br />

In a move designed to target the<br />

$13 billion US FM market, GSH has<br />

promoted National Commercial<br />

Director, Jamie Reynolds to<br />

Senior Vice-President of its US<br />

operation. His role will be to further<br />

develop its growing US market<br />

sh<strong>are</strong> and promote its integrated<br />

service proposition and<br />

innovative IT offering.<br />

OCS secure<br />

contract win<br />

OCS Technical has won a three-year contract with<br />

The University of Manchester, to provide a safety<br />

testing and inspection service for the eyebolts and<br />

roof wire systems on the university’s entire property<br />

portfolio.<br />

OCS Safety eyebolts <strong>are</strong> designed so that external<br />

workers, like window cleaners, have safe access to the<br />

roof and outer building via the windows.<br />

They <strong>are</strong> needed wherever employees <strong>are</strong> required to<br />

work in <strong>are</strong>as where a fall of more than 2 metres is<br />

possible.<br />

The testing of this equipment is necessary to ensure<br />

that the University meets the requirements of the<br />

Health and Safety at Work Act, and that a safe working<br />

environment is maintained for its maintenance<br />

staff. The Act states that all employers must provide<br />

safe methods of work to people when working on their<br />

premises, including people who <strong>are</strong> not their employees.<br />

Failure to meet with these regulations would<br />

result in the University being liable if an accident happened.<br />

Chris Cracknell, OCS Chief Executive, said, “The testing<br />

and inspection services that we offer for eyebolts<br />

and roof wire systems <strong>are</strong> what we consider to be the<br />

most important part of our service. I believe that<br />

there should not be any compromises when it comes to<br />

people’s safety.<br />

“The requirements for the testing of personal and protective<br />

equipment <strong>are</strong> well documented and our aim is<br />

to always exceed them. Our customers know they can<br />

rely on us and our products to deliver effective safety<br />

solutions for their premises.”<br />

The contract, which expands OCS Technicals’ service<br />

in this <strong>are</strong>a, will entail the removal, inspection,<br />

replacement and testing of the safety eyebolts. The<br />

Established nine years ago, GSH’s<br />

US operation has achieved remarkable<br />

growth with an impressive<br />

portfolio of blue chip clients. In<br />

particular, Jamie will be ideally<br />

placed to leverage the Group’s<br />

international client brands with<br />

leading names like Hewlett<br />

Packard, IKEA and T-Mobile already<br />

working with GSH in Europe and the<br />

US.<br />

After joining the company as an<br />

eighteen year old YTS management<br />

trainee, Jamie was<br />

appointed as a Board Director at<br />

the age of 27. The appointment<br />

will allow him to transfer best<br />

practice in the European FM<br />

market to the US and gain further<br />

management expertise in<br />

an expanding operation.<br />

Colin Tennent, GSH’s Chief<br />

Executive commented: “We<br />

have established a solid platform<br />

for growth in the US and<br />

believe Jamie is the right person<br />

to spearhead the next phase in<br />

its development. He has excellent<br />

team leadership skills and<br />

his proven track record in selling<br />

the complete FM package will be<br />

an asset stateside where to date<br />

there has been less emphasis on<br />

service integration.”<br />

Reader Reply No.: 84106<br />

Select wins RoSPA<br />

Silver Award<br />

Select <strong>Facilities</strong> <strong>Management</strong> Ltd<br />

has picked up the prestigious<br />

RoSPA Silver Award 2005, recognising<br />

and celebrating the<br />

achievement of a very high standard<br />

of Health and Safety at work<br />

over the past three years.<br />

Each year more than 1,000 companies<br />

from the UK and around the<br />

world receive occupational awards<br />

from the Royal Society for the<br />

Prevention of Accidents<br />

(RoSPA) demonstrating their excellence<br />

in managing Health and<br />

Safety at work. RoSPA believes that<br />

the best way to promote safety and<br />

encourage best management practice<br />

is to reward those who head<br />

the field and lead by example.<br />

Graham Walker, managing director<br />

of Select, said: “It is excellent to<br />

hear that we have been presented<br />

testing will take place annually, and includes a series<br />

of inspections and tests. There <strong>are</strong> also a number of<br />

abseiling fixings that will be tested twice annually.<br />

Each fixing is either tagged or has an ID disc confirming<br />

its location, the date tested and standard conformity.<br />

Any fixings not conforming to required standards<br />

<strong>are</strong> red tagged as ‘do not use’, and then reported to<br />

the site contact before completion of the inspection<br />

and a defects sheet is completed.<br />

The bolts, which <strong>are</strong> manufactured from higher tensile<br />

or stainless steel, <strong>are</strong> designed for use by one person<br />

whilst the wire systems can be used by a number of<br />

personnel at the same time. Before sending its<br />

employees out in the field OCS provides 3 months<br />

intensive safety training to ensure their own safety,<br />

and to enable them to perform to OCS’ high standards.<br />

This testing service is one of many provided by OCS<br />

Technical, which has three key divisions -Safety,<br />

Access and Mechanical & Electrical. OCS Technical surveys<br />

premises and recommends, installs and maintains<br />

safety and access systems. OCS ensures that installations<br />

comply with legislation and offer long lasting,<br />

cost effective solutions. Reader Reply No.: 84101<br />

with this award, as it<br />

demonstrates how seriously<br />

we take Health and<br />

Safety in the workplace,<br />

and the FM expertise we<br />

offer.”<br />

“At Select, we recognise<br />

not only the importance<br />

of H&S in general but our<br />

responsibility to both our<br />

own and our customer’s<br />

staff alike. One of the<br />

reasons for our success is<br />

the reassurance we can offer our<br />

clients, particularly in ensuring<br />

compliance with all necessary H&S<br />

legislation to guarantee the highest<br />

standards <strong>are</strong> maintained and<br />

therein providing peace of mind.”<br />

“I believe the award will ensure<br />

that Select continues to be recognised<br />

as a leader in the marketplace<br />

and ahead of much of the<br />

competition.”<br />

Select prides itself on the service it<br />

provides to several large customers<br />

throughout the UK including the<br />

National Archives in Kew, the BBC<br />

in Wales and the Thresher Group,<br />

all of which place high importance<br />

on H&S. With the achievement of<br />

this award the future looks safe<br />

and promising for current and<br />

potential customers.<br />

Reader Reply No.: 84010<br />

38 www.practicalfm.co.uk


usiness news...<br />

Allan McMullen chief executive of the<br />

Construction Industry Training Board in<br />

Northern Ireland (CITBNI) has been elected<br />

President of the CIOB. He is only the second<br />

member from Ireland to become President in<br />

the Institute’s history.<br />

Allan has been chief executive of CITB in<br />

Northern Ireland for ten years. His c<strong>are</strong>er in the<br />

industry began in the family building business,<br />

where he worked his way from site foreman to<br />

managing director.<br />

Speaking at his inauguration Allan said, “I am<br />

truly honoured to become President of the CIOB<br />

and relish the next 12 months of my Presidency.<br />

“As many would expect with my background in<br />

training my focus will be on the people side of<br />

things. One key initiative that I am particularly<br />

keen on is the idea of putting members first.<br />

The concept being, that we harness the skills,<br />

abilities and energies of all of our members to<br />

Top Safety Accreditation<br />

for Saville<br />

Saville Audio Visual is one of the latest successful<br />

companies to join a leading edge<br />

scheme, designed to help industry improve its<br />

safety record. The firm has received accreditation<br />

from SAFEcontractor, a programme<br />

which recognises very high standards of<br />

health and safety practice amongst UK contractors.<br />

With a nationwide network of regional centres,<br />

Saville is the UK’s largest professional<br />

audio visual business. The company<br />

supplies audio visual and videoconferencing<br />

equipment and services<br />

to corporate clients, universities,<br />

hospitals, local authorities<br />

and government departments<br />

including the Ministry of Defence.<br />

Saville’s application for<br />

SAFEcontractor accreditation was<br />

driven by the need for a uniform<br />

standard across the business.<br />

Managing director John Sills said:<br />

“Our systems teams have an<br />

enormous responsibility for<br />

safety, from design and<br />

manufacturing stage<br />

through to the completion<br />

of every installation. Users<br />

include teachers and children<br />

in schools, managers<br />

and executives at all levels<br />

www.practicalfm.co.uk<br />

CIOB elects<br />

new President<br />

promote all aspects of our work as the foremost<br />

professional management body in the construction<br />

industry. Putting members first is about<br />

empowering the members to promote the science<br />

and practice of building and provide leadership,<br />

especially in this rapidly changing world<br />

we live in. Our predecessors founded the<br />

Builders Society during the Industrial<br />

Revolution; now we find ourselves in the<br />

Information Age so our competencies must be<br />

relevant in that context.<br />

“A major initiative with which both the Institute<br />

and my own organisation <strong>are</strong> both closely<br />

involved is the relatively new Sector Skills<br />

Council (SSC) for the Construction Industry,<br />

Construction Skills. What is most significant<br />

about ConstructionSkills from the CIOB’s perspective<br />

is that for the first time the industry’<br />

skills needs <strong>are</strong> being considered from a whole<br />

industry perspective.<br />

“Already ConstructionSkills, as one of the<br />

pathfinder SSCs, has published a sector skills<br />

agreement which sets out the training needs of<br />

the industry as a basis for agreeing with government<br />

the resources needed to ensure that the<br />

UK construction industry is world class. I see this<br />

Sector Skills Agreement as a most important<br />

point of reference, especially for the CIOB.<br />

“We must remember that the primary reason we<br />

exist as a professional body is not to serve our<br />

members but to serve the public. Two of the<br />

CIOB’s key fundamental objectives <strong>are</strong> to promote<br />

the science and practice of building and<br />

the establishment of standards of competence<br />

and conduct. The CIOB must keep its eye on the<br />

ball in this regard. We must embrace change<br />

and we must be relevant. To achieve this we<br />

must be competent.”<br />

Reader Reply No.: 84008<br />

and members of all the armed forces. We<br />

believe SAFEcontractor accreditation gives<br />

them confidence that our safety standards <strong>are</strong><br />

strict and consistent”.<br />

SAFEcontractor accreditation is expected to<br />

enhance the company’s ability to attract new<br />

contracts and its commitment to safety will be<br />

viewed positively by its insurers when the<br />

company liability policy is up for<br />

renewal is operated by risk management<br />

specialists, the<br />

National Britannia Group. The<br />

system is applicable to most<br />

sectors although it is particularly<br />

relevant to the food<br />

manufacture, property, facilities<br />

management, retail and<br />

leisure sectors, all of which<br />

<strong>are</strong> big users of contract services.<br />

Over eighty major nationwide<br />

businesses have signed up to<br />

use the scheme when<br />

selecting contractors<br />

for services such as<br />

building, cleaning,<br />

maintenance, refurbishment<br />

or electrical<br />

and mechanical work.<br />

Reader Reply No.:<br />

84040<br />

Watts up with<br />

Peter McEntee<br />

Peter McEntee has been promoted to sales<br />

director for Watts Industries with the remit to<br />

develop the business throughout the UK and<br />

Ireland. He retains responsibility for marketing<br />

for both Watts Industries and Watts Martin<br />

Orgee.<br />

Watts Industries is the European division of<br />

Watts Water Technologies Inc., a leading, international<br />

manufacturer of valves, controls and<br />

associated products for the plumbing, heating<br />

and air conditioning industries. Peter joined<br />

Watts UK in 2001, following many years’ experience<br />

in the valves industry, originally as product<br />

manager but quickly achieving appointment to<br />

sales and marketing manager.<br />

“Watts Industries has undergone significant<br />

change over the past four years and now offers<br />

a much more diverse range of products, complemented<br />

by a high level of customer service,<br />

efficient delivery and responsive after-sales<br />

support,” said Peter. “We <strong>are</strong> on target for even<br />

greater success in the future and I look forward<br />

to overseeing the company’s development in<br />

the years ahead.” Reader Reply No.: 84095<br />

Pickfords gets a<br />

second GOLD<br />

Pickfords Records <strong>Management</strong> (PRM) is proud<br />

to announce the award of a second GOLD<br />

ROSPA for Occupational Health & Safety.<br />

RoSPA - The Royal Society for the Prevention of<br />

Accidents, is a registered charity that was<br />

established over 80 years ago. Providing information,<br />

advice, resources and training, RoSPA is<br />

actively involved in the promotion of safety in<br />

all <strong>are</strong>as of life - at work, in the home, etc, etc.<br />

The RoSPA Occupational Health & Safety Awards<br />

<strong>are</strong> not just about reducing the number of accidents<br />

and cases of ill-health at work, they <strong>are</strong><br />

also about ensuring that organisations have<br />

good health & safety management systems in<br />

place. They help to reinforce the message that<br />

good health & safety is good business and clearly<br />

demonstrate an organisation’s commitment<br />

to the achievement of high levels of performance<br />

in this crucial <strong>are</strong>a<br />

Pickfords Records <strong>Management</strong> achieved a Silver<br />

Award at its first application in 2003, a GOLD in<br />

2004 - and this year makes it two in a row!<br />

Reader Reply No.: 84006<br />

39


usiness news...<br />

A key alliance for<br />

Cannon Consumables<br />

Cannon Consumables, formerly<br />

known as Cannon Hygiene’s<br />

Disposables Division, has been<br />

appointed by Key Alliance as its<br />

preferred supplier of washroom<br />

and cleaning consumables<br />

throughout the UK and Europe.<br />

The account is a major step forward<br />

for Cannon Consumables in<br />

its drive to become a UK leading<br />

supplier of paper and janitorial<br />

supplies.<br />

Cannon Consumables’ ability to<br />

Triple GOLD for GB<br />

Nationwide Crate Hire<br />

GB Nationwide Crate Hire has received a<br />

GOLD RoSPA Award for Occupational Health &<br />

Safety for the third year in succession.<br />

The RoSPA Occupational Health & Safety Awards<br />

<strong>are</strong> not just about reducing the number of accidents<br />

and cases of ill-health at work, they <strong>are</strong><br />

also about ensuring that organisations have<br />

good health & safety management systems in<br />

place. They help to reinforce the message that<br />

good health & safety is good business and clearly<br />

demonstrate an organisation’s commitment<br />

to the achievement of high levels of performance<br />

in this crucial <strong>are</strong>a.<br />

“Health and Safety is of utmost importance<br />

across all our sites” said Mr Andy Middleton,<br />

Head of Infrastructure & Projects for GBNW in<br />

Europe “the award of a third Gold RoSPA proves<br />

that all of our team have the same views, this is<br />

a great achievement for everyone concerned.”<br />

Andy accepted the GOLD award at a special ceremony<br />

on the 19th May at the Hilton<br />

Birmingham Metropole Hotel.<br />

Reader Reply No.: 84007<br />

provide a flexible service was a key<br />

benefit to the purchasing consortia<br />

- if there is no exact match for the<br />

product required, Consumables will<br />

search for the ‘best fit’ alternative.<br />

In addition, dedicated management<br />

resources, different delivery<br />

options and nationwide coverage<br />

were major factors in the<br />

selection decision.<br />

Oliver Weisflog, managing director<br />

of Cannon, said: “The appointment<br />

of Cannon Consumables to Key<br />

Alliance is yet another example of<br />

our commitment to customers,<br />

suppliers and staff and creates<br />

excellent confidence in Cannon’s<br />

service.<br />

“The Consumables division has<br />

grown from strength to strength<br />

and to be nominated by Key<br />

Alliance as the preferred supplier<br />

confirms our increasing success.<br />

The changes we have recently<br />

implemented within the division<br />

mean we will continue to provide a<br />

high quality management structure<br />

for our customer accounts, with<br />

more precise and up-to-date information<br />

and even more innovative<br />

products.”<br />

Cannon Consumables will shortly be<br />

introducing its new catalogue, featuring<br />

a comprehensive and varied<br />

range of consumables products for<br />

all customers.<br />

Reader Reply No.: 84031<br />

The twin-faced 25-storey glass<br />

facade of Vienna’s Ares Tower<br />

now has the benefit of enhanced<br />

glazing safety with the external<br />

retro-fit application of Pentagon<br />

Filmtek’s FT800 bolted glass containment<br />

system.<br />

Working with project appointed<br />

<strong>Facilities</strong> <strong>Management</strong> Fritsch,<br />

Chiari and Partner ZT Gmb as specialists<br />

in glazing safety, approximately<br />

2,500 panes of toughened<br />

glass weighing between 104 and<br />

157kg each have been treated with<br />

the system as a safety precaution<br />

to unpredictable glass failure. As<br />

principal contractor, Pentagon<br />

Filmtek’s expertise has included<br />

the organisation and carrying out of<br />

everything from access, replacement<br />

of glass where necessary and<br />

application of the FT800 glass containment<br />

film and bolted anchoring<br />

system without the disruption and<br />

extra cost of removal. Fritsch<br />

Chiari’s Herr Tarafa Baghajati commented:<br />

“We <strong>are</strong> more than happy with the<br />

work carried out by Pentagon<br />

Filmtek and their installation<br />

teams, both in terms of the application<br />

of the system and also the<br />

efficient way in which they have<br />

progressed this project<br />

Lorraine Larm an, Project Manager/Training<br />

Officer at LCC Support Services Ltd., is heading<br />

up a new BICSc London and Home Counties<br />

Region as Chairman.<br />

The branch will be launched at 1030am on<br />

October 12th at the five star Cumberland Hotel,<br />

Oxford Street, Marble Arch. Anyone involved in<br />

the cleaning industry is invited to attend.<br />

Already, prior to its inaugural meeting much<br />

interest has been shown by the Region’s 792<br />

individual members and additional corporate<br />

members.<br />

Bunzl Supplies and Victor floor machines <strong>are</strong><br />

helping with sponsorship and the Housekeepers<br />

Association of Great Britain has asked to<br />

become involved too.<br />

BICSc Top Guns will address the first meeting.<br />

Keith Aldis, Chief Executive and Robert Young,<br />

Chairman will be there to start the Region off in<br />

style.<br />

Lorraine has already sent a questionnaire to the<br />

Region’s members asking how the branch can<br />

Pentagon Flimtek win<br />

contract to provide<br />

glazing system<br />

As specialists in glass containment<br />

window film and anchoring solutions,<br />

Pentagon Filmtek have a<br />

range of anchoring solutions suitable<br />

for many types of glazing<br />

including framed, bolted and an<br />

upgrade anchoring profile system,<br />

all of which have been successfully<br />

tested to provide enhanced protection<br />

and glazing safety and have<br />

done so for Eurostar’s Waterloo<br />

International Terminal, Daily Mail<br />

and General Trust’s Western<br />

Morning News site and Singapore’s<br />

Changi Airport. RR No.: 84130<br />

Lorraine leads new<br />

BICSc initiative<br />

help them and the type of activities they would<br />

like. The Region will welcome BICSc members,<br />

their guests and non-members from the profession<br />

to Regional events. She said: “I would like<br />

to thank LCC’s Managing Director, Bob Vincent<br />

for allowing me the time to get this exciting<br />

venture started and BICSc for its support.”<br />

During the year one meeting will be held in each<br />

sector- North, South, East and West London.<br />

Already some activities and events <strong>are</strong> planned<br />

which include:<br />

• January 06- Study Day at West Ham FC<br />

ground where Bunzl and Victor have<br />

promised there support and hopefully there<br />

will be free gifts to every attendee<br />

• June 06- First Annual Golf Day at Upminster<br />

which is already sponsored by LCC Support<br />

Services and the LCC Cup<br />

• October- AGM - venue to be announced<br />

Other meetings will be organised when a full<br />

committee is formed. Lorraine will welcome<br />

volunteers to assist her with planning etc. John<br />

Meritt of Jangro Cleaning Supplies and Dennis<br />

Cross from Mowlem Pall Mall have offered their<br />

services.<br />

LCC has made its board room available for committee<br />

meetings. Lorraine is now looking for<br />

more corporate sponsors - firms that will lend<br />

premises for meetings, give goodies to attendees,<br />

provide cups and trophies etc.<br />

If you would like to assist Lorraine on the first<br />

committee - please call her at LCC Support<br />

Services on 01708225900 or<br />

Lorraine.larman@lccss.co.uk<br />

Reader Reply No.: 84080<br />

40 www.practicalfm.co.uk


Unitek - bringing<br />

power to the UK<br />

Arnaldo Gonzalez Sosa, President<br />

Unitek Power Systems, global<br />

manufacturers and distributors of<br />

UPS systems, announced today<br />

that the company will be opening<br />

its UK headquarters Autumn<br />

2005. This expansion is in<br />

response to increased demand for<br />

the company’s products and services<br />

which has seen an accelerated<br />

growth throughout 2004.<br />

Unitek UK will be introducing its<br />

extensive range of UPS, surge protectors,<br />

rechargeable batteries &<br />

chargers. Based in new offices in<br />

Northampton, Unitek will offer<br />

products via a nationwide sales<br />

team serving its UK distributor and<br />

reseller network as well as key<br />

Pilkington CIO presents prize<br />

to ‘Activ in Architecture’<br />

competition winner<br />

Fittingly The Brunswick Centre in Bloomsbury,<br />

London - the winning project of the 2005<br />

‘Activ in Architecture’ competition organised<br />

by Pilkington - was the scene for a presentation<br />

ceremony at which Pilkington plc Chief<br />

Executive, Stuart Chambers, formally presented<br />

the prize to the winning entrant,<br />

architects for the project Levitt Bernstein<br />

Associates.<br />

Levitt Bernstein managing director, Matthew<br />

Gaulcher, accepted the presentation on behalf<br />

of colleague Peter Sanders who entered the project<br />

into the competition, which was run in<br />

association with RIBA Journal to find the most<br />

innovative and appropriate ‘live’ British projects<br />

for the world’s most innovative glass. As<br />

the winning entry, the extensive stepped ‘winter<br />

garden’ glazing that characterises The<br />

accounts. The UK Division will be<br />

headed by Jerry Hawkins, previously<br />

CEO of JBI Inc, an international<br />

telecommunications consultancy<br />

group founded by him in 1990.<br />

Previously to JBI he spent 20 years<br />

with Motorola Communications<br />

Int’l Inc in various senior level roles<br />

worldwide.<br />

With its worldwide business growing<br />

in excess of 50% annually in the<br />

last five years Arnaldo Gonzalez<br />

says “With our pedigree based on<br />

excellent service and warranty it<br />

only makes sense to have our own<br />

resources in the UK. Revised market<br />

studies indicate an increased<br />

aw<strong>are</strong>ness of the need to protect<br />

systems and data from domestic to<br />

large scale installations. Unitek UK<br />

will have the backing of a global<br />

brand as well as our complete<br />

range of products and services.”<br />

The arrival of Unitek in the UK will<br />

be marked by a launch event in<br />

“The Power Within Gallery” at the<br />

Natural History Museum on 28<br />

September.<br />

Since its inception in 1996, Unitek<br />

has expanded it manufacturing<br />

facilities to 7 countries, established<br />

key regional sales offices in<br />

15 countries around the globe and<br />

has logistics hubs in the USA, Hong<br />

Kong, France, Spain and the<br />

Netherlands.<br />

Reader Reply No.: 84090<br />

The second edition of Total<br />

<strong>Facilities</strong> <strong>Management</strong>, by leading<br />

FM experts Adrian Brooks and<br />

Brian Atkin, has been published.<br />

A more global look at facilities<br />

management is introduced in the<br />

new edition, as well as a strong<br />

focus on customer satisfaction and<br />

best value.<br />

New chapters appear on Change<br />

<strong>Management</strong> and Workplace<br />

Productivity, as well as Innovation,<br />

Research and Development.<br />

The progressive nature of the<br />

industry and the subject matter is<br />

reflected by the fact the new book<br />

has an increase in pagination of<br />

more than 50 pages comp<strong>are</strong>d to<br />

the original.<br />

Published by Blackwell, the first<br />

edition was released in 2000. The<br />

book is aimed at both practitioners<br />

and researchers.<br />

Professor Brian Atkin is active in<br />

research, education and training in<br />

the fields of construction management<br />

and facilities management.<br />

He is the Director of Swedish<br />

national research and development<br />

programme, Competitive Building,<br />

and serves on other international<br />

advisory boards and committees for<br />

innovation and research centres<br />

and programmes.<br />

Adrian Brooks, a chartered quantity<br />

surveyor with an MBA from Cass<br />

Business School, is a director of<br />

Brunswick Centre will now benefit from a free<br />

upgrade to Pilkington Activ(tm) self cleaning<br />

glass.<br />

Neil Carron who represented Allied London,<br />

which owns the development, and representatives<br />

of The London Borough of Camden, which<br />

leases The Brunswick Centre, also attended the<br />

ceremony.<br />

Located between Kings Cross and Russell Squ<strong>are</strong><br />

the grade-II listed Brunswick Centre was judged<br />

the clear winner of the competition due to its<br />

extremely unusual design and the complexity of<br />

its glazing. Originally conceived by architect<br />

Patrick Hodgkinson, the Centre is one of<br />

London’s most recognisable and iconic buildings<br />

from the 1960s, providing low-rise high-density<br />

housing, shops, offices/studios, a cinema and<br />

car parking within a large concrete and glass<br />

mega structure comprising 314 individual winter<br />

gardens.<br />

The winter gardens have long presented a maintenance<br />

problem, with the rolling gantries<br />

installed when the Centre was built seldom<br />

working properly. Cleaning has therefore been<br />

undertaken by operatives clinging precariously<br />

to the guttering beneath each of the gardens.<br />

Some of the 314 properties <strong>are</strong> seven stories<br />

high and others quite inaccessible, which means<br />

that much of the glazing has not been cleaned<br />

properly for years. The project is expected to<br />

be completed by August 2006.<br />

Reader Reply No.: 84068/0402<br />

business news...<br />

Progressive view of<br />

FM in new study<br />

Acuity <strong>Management</strong> Solutions,<br />

which has its headquarters in<br />

Keele, Staffordshire and offices in<br />

London and Cardiff.<br />

Adrian, Acuity’s Director of<br />

Consulting, said: “The success of<br />

the first edition encouraged us to<br />

update and expand the treatment<br />

of the subject and to draw in a<br />

broader appreciation of how facilities<br />

management is practised in<br />

parts of the world other than the<br />

UK and North America.”<br />

Details of the book <strong>are</strong> available at<br />

www.thatconstructionsite.com<br />

Reader Reply No.: 84121<br />

Nikaro receives Investors<br />

in People Award<br />

In April of 2004, Nikaro announced a restructuring<br />

of the business and a move to larger<br />

and more prestigious offices in preparation for<br />

the continued growth of business anticipated<br />

in the future.<br />

When asked to comment on the reasons for the<br />

changes within the company, Bob Shearsmith,<br />

MD, stated that with the imminent arrival of<br />

Regulation, possible changes to the Working<br />

Time Directive, and the innovative technology<br />

available to the security professional, it had<br />

been necessary to re-examine the company<br />

strategy and structure, in readiness for a period<br />

which he believed would see more demand for<br />

keyholding and alarm response, especially from<br />

those companies able to demonstrate a commitment<br />

to service through quality systems, performance<br />

and professionalism. The whole of the<br />

new management team committed itself to the<br />

principles of Investors in People and the<br />

Company is now pleased to announce that they<br />

have now achieved this most coveted award.<br />

Reader Reply No.: 84098<br />

www.practicalfm.co.uk<br />

41


Total Workplace <strong>Management</strong><br />

Avery Photo ID - The system<br />

you’ve been waiting for<br />

Confidential<br />

Destruction Services<br />

Confidential Destruction Services (CDS) is<br />

exhibiting at this year’s TWM show and can be<br />

found at Stand E24, where visitors <strong>are</strong> assured<br />

of a warm welcome and the opportunity to<br />

learn more about the recent developments at<br />

CDS. These include a new range of recycled<br />

products, a wider range of document and<br />

media shredders and some exciting accreditations.<br />

CDS is a dynamic and fast moving company who<br />

can fulfil all security shredding and recycling<br />

requirements to the highest specifications. CDS’<br />

high security depots can be used for the recycling<br />

of all types of sensitive material including<br />

paper, redundant IT equipment and electronic<br />

products, uniforms, discs, videos tapes, counterfeit<br />

goods and general office “waste”.<br />

CDS provide mobile shredding lorries to visit<br />

clients’ premises where secure disposal can be<br />

witnessed: alternatively should this not be<br />

appropriate, clients can witness the destruction<br />

of their confidential materials at CDS’ premises<br />

- either remotely or by web-cam. Offering total<br />

flexibility, security and peace of mind, CDS comply<br />

with all Data Protection legislation, ensuring<br />

that corporate safety is never compromised.<br />

A range of products such as security bins and<br />

containers can be supplied, offering a one-stop<br />

solution for secure destruction requirements.<br />

CDS has developed an excellent team of staff<br />

who <strong>are</strong> able to offer advice that is honest and<br />

practical. Their aim is to protect the corporate<br />

intelligence of their clients by providing tailored<br />

One of the hottest topics of<br />

the moment is security, so<br />

it’s not surprising that so<br />

many people, with responsibility<br />

for Visitor<br />

<strong>Management</strong>, <strong>are</strong> placing a<br />

high priority on evaluating<br />

their current systems.<br />

What is, perhaps, surprising,<br />

is that over 70% of organisations<br />

in the UK have either<br />

no visitor management system,<br />

or still rely on the traditional<br />

paper-based<br />

Visitors’ Books. These <strong>are</strong><br />

notoriously difficult to decipher,<br />

laborious to compile<br />

into any kind of report (for<br />

example in the case of building<br />

evacuation) - and leave<br />

no visual clues as to the<br />

identity of visitors. It can be<br />

difficult enough, from a<br />

handwritten note, to try to<br />

work out the gender of a visitor,<br />

let alone what he or she<br />

might look like! Clearly, this would be no help<br />

whatsoever in the face of some of today’s security<br />

issues.<br />

Whilst many <strong>Facilities</strong> Managers, HR Managers<br />

and Heads of Security <strong>are</strong> aw<strong>are</strong> of the shortcomings<br />

of the handwritten system, they have,<br />

in the past, said they were worried about the<br />

cost of switching to one of the electronic/photographic<br />

alternatives, particularly where more<br />

than one site is involved. In these days of tight<br />

budgetary constraints, the capital outlay<br />

required has often proved daunting - and many<br />

Financial Directors understandably insist on a<br />

good return on investment before considering<br />

investing in any new system.<br />

Now, there is no such excuse, because there’s a<br />

solutions, thus ensuring that objectives <strong>are</strong> met,<br />

on time and to budget.<br />

CDS is proud to have achieved Quality Standard<br />

ISO9001:2000 awarded by the British Standards<br />

Institute and has also been accepted as a<br />

Principal member of the BSIA (the British<br />

Security Industry Association), and now work to<br />

their stringent Code of Practice. Both these<br />

accreditations demonstrate CDS’ commitment<br />

to constantly improve their performance across<br />

system called Avery Photo ID,<br />

which is not only simple to<br />

install - and compatible with<br />

all the mainstream IT systems,<br />

it is also very cost<br />

effective. The set up and<br />

running costs <strong>are</strong> so low that,<br />

over the course of two years,<br />

the total cost comp<strong>are</strong>s very<br />

favourably with leading, traditional,<br />

paper-based<br />

Visitors’ Book systems, over<br />

the same period.<br />

The low cost of Avery Photo ID<br />

is absolutely no reflection on<br />

the quality of either its hardw<strong>are</strong><br />

or softw<strong>are</strong>, it is one of<br />

the most compliant and simple<br />

to use, on the market,<br />

whilst offering some of the<br />

best quality printed badges.<br />

It offers:<br />

* At-a-glance visitor identification,<br />

with photograph<br />

* Electronic tracking and<br />

management of visitors<br />

* Password protected information<br />

* Barcode logging - for added security<br />

* Fast, tailored reporting at <strong>your</strong> fingertips<br />

* Emergency reports - for building evacuation<br />

* Advanced pre-booking, to avoid reception congestion<br />

* Customisable badge<br />

Reader Reply No.: 84113<br />

the board, ensuring that they provide a level of<br />

service that sets the standards for others to follow.<br />

It is important to know that waste items <strong>are</strong><br />

being put to good use: CDS effectively and efficiently<br />

recycle all materials and have invested<br />

in the technology required to separate, store<br />

and convert waste into raw materials which can<br />

then be used again. They have c<strong>are</strong>fully ensured<br />

that by supplying their clients with the right<br />

type of containers, CDS can make recycling simple<br />

and efficient for staff to use: when documents,<br />

toner cartridges, paper cups, cans and<br />

bottles <strong>are</strong> ready to be “binned” they can be<br />

easily “filed” in the right receptacle, ready to<br />

begin a new life cycle.<br />

Reader Reply<br />

No.: 84124<br />

42


Visit us<br />

on Stand E13<br />

at the Total Workplace<br />

<strong>Management</strong> Show<br />

11th to 13th<br />

October<br />

Authorised visitor<br />

or uninvited guest?<br />

With a hand-written Visitors’ Book,<br />

you may never know<br />

Take the guesswork out of<br />

visitor management with Avery ® Photo id<br />

To find out more call 0800 805020<br />

www.avery.co.uk/uk1/photoid<br />

RR: 84113<br />

©2005 Avery Dennison Corporation. Avery is a registered trademark of the Avery Dennison Corporation.


Total Workplace <strong>Management</strong><br />

Total Workplace <strong>Management</strong><br />

The event for <strong>your</strong> working environment<br />

This month sees the launch of Total Workplace<br />

<strong>Management</strong> 2005, a new exhibition aimed at<br />

all those who contribute to making the workplace<br />

deliver. Taking place from 11-13<br />

October 2005 at Earls Court 2, London,<br />

TWM05 will bring buyers responsible<br />

for the maintenance, running<br />

and management of workplaces<br />

together with a variety of leading<br />

suppliers from facilities management,<br />

health & safety and fire prevention<br />

industries. The event will<br />

be divided into four key <strong>are</strong>as:<br />

Boardroom - where strategic decisions<br />

<strong>are</strong> made relating to the performance<br />

and management of an<br />

organisation’s physical assets.<br />

Work - where the core business and day-to-day<br />

activities of the organisation <strong>are</strong> supported and<br />

enabled.<br />

Front of House - the visible side of workplace<br />

management, where service providers interface<br />

with clients, end users and the workforce.<br />

Back of House - the security, infrastructure, networks,<br />

M&E and control rooms of buildings.<br />

TWM05 will feature over 250 leading suppliers<br />

launching and demonstrating the latest products<br />

and services in the market. To whet <strong>your</strong><br />

appetite, here’s just a taster of what you can<br />

expect to see over the two days:<br />

G2 Integrated Solutions, demonstrating its common<br />

facilities smartcard solutions and its extensive<br />

range of applications. G2is’ single smartcard<br />

performs a variety of different tasks,<br />

including access control, ID card production, visitor<br />

management and cashless payment services.<br />

SISYS, leading edge suppliers and developers<br />

of Site Access <strong>Management</strong> systems,<br />

will be demonstrating the market<br />

leading Visitor Express visitor management<br />

system, Pass Express for ID card<br />

production and new for 2005, Visitor<br />

Express Security Edition for organisations<br />

requiring a more security intense<br />

Visitor <strong>Management</strong> system.<br />

Barbour Index, showcasing the latest<br />

edition of <strong>Facilities</strong> <strong>Management</strong> Compendium,<br />

which is being published to coincide with the<br />

start of TWM 05. The 05/06 edition has a<br />

revised look and new expert papers on topical<br />

FM subjects - including ‘risk assessment and fire<br />

safety law’, ‘workplace environmental standards’<br />

and ‘preventing falls from height’.<br />

Connexion2 will be demonstrating Indenticom,<br />

the lone worker protection device, which has<br />

been specifically designed in the form of a normal<br />

identity cardholder that not only enables<br />

staff to raise an alarm covertly if threatened,<br />

but also allows a third party to listen to what is<br />

happening and record events whatever the distance.<br />

International Security & Surveillance, offering<br />

Launched in 2005, Planet FM Enterprise facilities<br />

management softw<strong>are</strong> has already been a<br />

resounding success for FDS Advanced Systems.<br />

Its predecessors have been implemented in over<br />

600 organisations and Planet FM Enterprise looks<br />

set to follow suit. Designed specifically for inhouse<br />

<strong>Facilities</strong> Managers and FM Contractors,<br />

Planet FM Enterprise enables users to manage<br />

buildings, keep track of costs, promote a safe<br />

working environment and develop long-term<br />

maintenance and refurbishment plans.<br />

Whether you <strong>are</strong> responsible for a single large<br />

building or estate, or hundreds of sites across<br />

the country, Planet FM Enterprise can address<br />

the provision of both ‘soft’ and ‘hard’ services.<br />

Extensive functionality includes: help desk,<br />

planned maintenance, space management with<br />

dynamic CAD integration, web-enabled FM,<br />

mobile data solutions, room booking, purchasing,<br />

stores management and a Health & Safety<br />

module with a COSHH register. In addition, the<br />

advanced Projects module enables you to plan,<br />

cost and complete capital projects and minor<br />

works on time and to budget.<br />

If you provide FM or maintenance services on a<br />

commercial basis or simply wish to pass on the<br />

cost of such services to other departments within<br />

<strong>your</strong> organisation,<br />

the Contracts & Billing<br />

module provides comprehensive<br />

functionality.<br />

Any number of customer<br />

contracts can be<br />

stored within Planet and for each contract, you<br />

can specify complex charging rules, the locations<br />

and assets to be covered by the contract<br />

and service level targets. The module is complete<br />

with a fully customisable invoicing facility,<br />

enabling you to charge for services based upon<br />

pre-agreed charge rules.<br />

Planet FM Enterprise is<br />

based on the industrystandard<br />

MS SQL Server<br />

and provides an enterprise<br />

architecture. You<br />

can create separate virtual<br />

“datasets” for each<br />

operational or geographical<br />

unit under <strong>your</strong> control<br />

- all within the same<br />

single database. This is<br />

ideal for contractors<br />

operating multiple<br />

regions and contracts or<br />

in-house FM teams with<br />

multiple locations. Each<br />

database is a separate,<br />

free site surveys and support for businesses<br />

looking to develop multi-disciplinary security<br />

guards both in-house and contracted, on a first<br />

come, first served basis.<br />

Honeywell Building Solutions, displaying its full<br />

portfolio of services, which now includes former<br />

Novar companies Gent Services and Bardic<br />

Services. Visitors to the stand will discover that<br />

as a single-source suppliers, Honeywell Building<br />

Solutions can provide a wide range of services to<br />

improve operational efficiencies within any type<br />

of building, and at the same time, help to lower<br />

operational and other costs.<br />

Rentokil Initial will be showcasing its groundbreaking<br />

Integrated Services Division, which<br />

draws on the extensive capabilities of the<br />

Rentokil Initial group to create bespoke packages<br />

of facilities services, tailored to the individual<br />

customer’s needs. One of the divisions<br />

represented at TWM is Initial Security.<br />

“Initial Security is pleased to be exhibiting at<br />

this year’s TWM show. We will be using the exhibition<br />

to showcase our new range of manned<br />

guarding plus solutions that build on our traditional<br />

service to help customers in creating a<br />

secure working environment,” said Darren<br />

Gamage Marketing Manager at Initial Security.<br />

“We will be using the show to promote and<br />

demonstrate our new Visitor <strong>Management</strong> and<br />

Visitor Badging services that can help organisations<br />

in the managing and auditing of visitors to<br />

their sites.”<br />

FDS demonstrates Planet FM<br />

Enterprise at TWM 2005<br />

PM Job planning chart<br />

self-contained system<br />

but can sh<strong>are</strong> common<br />

resources - staff, suppliers,<br />

etc - for centralised reporting purposes.<br />

Local users only see and access their own data<br />

whilst global users can access all datasets.<br />

To date, Planet FM Enterprise has been implemented<br />

by customers including: Certainty<br />

Group, Girls Day School Trust, Serco Integrated<br />

Transport, SW Yorkshire Mental Health Trust and<br />

the University of East London. The range of<br />

industries demonstrates the broad appeal and<br />

scalability of Planet softw<strong>are</strong> for organisations<br />

across industry, commerce and the public sector.<br />

Reader Reply No.: 84123<br />

44<br />

www.practicalfm.co.uk


security focus<br />

Man Guarding<br />

Services from ISS<br />

International Security and Surveillance (ISS)<br />

provide cost effective man-guarding services<br />

for businesses and residential property. We<br />

have built a reputation for providing the best<br />

security services to businesses based on the<br />

quality of our man-guard operation.<br />

The success of ISS manned guarding division has<br />

been due to our skills in security management<br />

combined by selecting and training the best personnel<br />

for the job. Our people, who <strong>are</strong> often<br />

from military or police backgrounds, must<br />

demonstrate self-discipline, motivation, initiative,<br />

and the ability to resist intimidation.<br />

We recognise the importance of professional<br />

security management on a good security operation,<br />

that’s why we have made sure we <strong>are</strong> compliant<br />

with ISO 9000 as well as the security<br />

industry’s best practice standards.<br />

Alert and responsive security depends on people<br />

who have been highly trained together with<br />

excellence in leadership. We <strong>are</strong> committed to<br />

training and developing our guards for you to<br />

have the best security protection.<br />

Our personnel <strong>are</strong> trained to SITO levels 1 and 2,<br />

and our service is backed up with 24/7 support.<br />

All contracts have a built in schedule of site visits<br />

together with service level agreements you<br />

can trust.<br />

However, we also recognise that <strong>your</strong> security<br />

service must be more than just a man in a uniform<br />

at <strong>your</strong> front gate. We recognise that the<br />

quality of <strong>your</strong> security reflects on the image<br />

and professionalism of <strong>your</strong> company.<br />

ISS personnel <strong>are</strong> smart, courteous and polite to<br />

all who visit and work in <strong>your</strong> company. The<br />

first person that most of <strong>your</strong> clients meet will<br />

be the guard at <strong>your</strong> front desk. A smartly<br />

attired, polite and professional competent<br />

guard will have a positive impact on <strong>your</strong> business<br />

clients that pass through <strong>your</strong> front door.<br />

Our personnel <strong>are</strong> highly motivated, taking<br />

pride in their tasks and their appearance, thereby<br />

attaining the highest possible professional<br />

standards. They <strong>are</strong> able to adapt operational<br />

procedures to suit each individual client<br />

requirement and maintain working relationships<br />

through feedback form our quality management<br />

programme.<br />

ISS Manned Guarding Division is organised into<br />

sections: Static Guarding, Mobile Patrols, Guard<br />

Dogs, and other related contract services. All<br />

staff <strong>are</strong> trained and vetted to the standards BSI<br />

7499 and BSI 7858 respectively, and to Aviation<br />

Security Level 4. They <strong>are</strong> SITO approved as<br />

standard and we <strong>are</strong> committed to having all of<br />

our guards prep<strong>are</strong>d for SIA licensing by<br />

November 2005.<br />

We protect corporate head quarters, manufacturing<br />

plants, Research and Development facilities<br />

and w<strong>are</strong>houses for some of the largest<br />

businesses in the UK, Europe and the Middle<br />

East. Our clients include, Axon, BBC, British<br />

Airways, Hawk Precision Logistics and Xansa.<br />

We also offer a unique manned protection service<br />

for private residential property complexes.<br />

If you want <strong>your</strong> property and key installations<br />

protected by the best security trained professionals<br />

choose International Security and<br />

Surveillance (ISS).<br />

Reader Reply No.: 84014<br />

When the technology<br />

stops our guards<br />

respond<br />

CCTV can help protect <strong>your</strong> business but how do you remain secure in the event<br />

of a power cut or systems crash? What happens when you need to evacuate the<br />

building following a fire or flood or when a terrorist incident occurs?<br />

Our multi-disciplinary guards <strong>are</strong> there to deter and diffuse difficult situations,<br />

to protect <strong>your</strong> people and to raise the alarm when security is breached.<br />

They <strong>are</strong> also qualified to cover other posts such as first aider or fire officer,<br />

saving you further time and money.<br />

At ISS, we work with the technology<br />

… you can depend on us!<br />

For more information on ISS, International Security & Surveillance Ltd,<br />

visit www.issukoffice.com or<br />

For <strong>your</strong> FREE Security Evaluation call now<br />

on 0870 382 1702 or email enquiries@issukoffice.com<br />

www.practicalfm.co.uk<br />

FS88642<br />

RR: 84014<br />

45


security focus<br />

Case Study:<br />

University of East Anglia<br />

University of East Anglia (UEA), located just<br />

outside Norwich city centre, has more than<br />

13,000 students studying on campus, and over<br />

2,000 employees.<br />

The city had donated what was the Earlham<br />

municipal golf course for the site of the campus,<br />

and traces of the fairways can still be seen<br />

around the grounds today. In 1962, Denys Lasdun<br />

was appointed as UEA’s founding architect. It<br />

was Lasdun who designed the University’s core<br />

buildings -the monumental Teaching Wall, the<br />

raised walkways, the central Squ<strong>are</strong> and the<br />

now famous ziggurats. The striking ziggurats <strong>are</strong><br />

like none other - the student accommodation,<br />

lining the embankment, <strong>are</strong> pyramidal in shape.<br />

While the historical buildings remain, new buildings<br />

and residences have also been developed.<br />

These developments and the increasing expectation<br />

of student accommodation acted as key<br />

drivers for a review of access on the campus.<br />

Jonathan Richardson, Access Control Project<br />

Manager & Senior Systems Specialist for<br />

Corporate Information Systems has championed<br />

the roll out of Cardax FT for the University.<br />

From his previous position as editor for an IT<br />

publication, he relished in critiquing a system to<br />

see if it was all it was supposed to be.<br />

We needed a system that would give us the ability<br />

to keep using what we currently have, and<br />

create an infrastructure to be able to develop it<br />

over time to how we envisage the system one<br />

day operating, he says.<br />

The import and export facilities have made the<br />

system ideal for combining data from a range of<br />

student, personnel and accommodation systems.<br />

We already had 42,000 cards in circulation<br />

there was no way we could replace them.<br />

Cardax was chosen for its ability to work with<br />

third party card formats.<br />

Card data is imported/updated using the import<br />

export service with data from the Envision card<br />

production system. We additionally use data<br />

from a student system, accommodation system<br />

and a couple of bespoke databases to automatically<br />

calculate access groups. Changes to access<br />

Seven disparate systems, tens of thousands of existing cards in circulation,<br />

new buildings requiring new systems, budget constraints. There <strong>are</strong> two<br />

approaches going forward: keep making it work, or work on a plan to<br />

centralise the system for some serious long-term efficiencies.<br />

groups <strong>are</strong> again handled via the import export<br />

service. There is no way we could realistically<br />

manage the level of changes with a manual system.<br />

We rely totally on the automatic<br />

Jonathan Richardson, Access Control Project<br />

Manager & Senior Systems Specialist, University<br />

of East Anglia imports to add and remove access<br />

as required.<br />

The integration is massive, and the impact it is<br />

having in terms of pulling different information<br />

sources together is huge.. Jonathan describes<br />

the system as being a catalyst for change on<br />

how security, data storage and management<br />

across a range of systems and databases <strong>are</strong><br />

viewed.<br />

The implementation has been very transp<strong>are</strong>nt,<br />

people <strong>are</strong> unaw<strong>are</strong> of the changeovers that<br />

have taken place. The dynamic updates <strong>are</strong> now<br />

happening, and the system is probably at least<br />

four times more secure now. Jonathan mentions<br />

the difference made by the level of technical<br />

support available from the manufacturer, from<br />

the UK and even head office (based in New<br />

Zealand) dialling in when required.<br />

Cardax FT controls a full range of devices<br />

including doors, automatic swing and slide<br />

doors, car park barriers, turnstiles and elevators.<br />

The system also facilitates electronic<br />

access for disabled flats for residents in<br />

wheelchairs. System Division functionality is<br />

used to give building owners their own portion<br />

of the system for management purposes.<br />

For car parking, times <strong>are</strong> recorded for charging<br />

parking fees. Louis Chisholm, Transport Co-ordinator,<br />

uses the Cardax FT system on a daily<br />

basis. When asked how she finds the system<br />

Louis replies, I love it. I can check all the things<br />

I need to without asking anyone else. She uses<br />

the reporting to check for people tailgating, and<br />

checking any enquiries for specific cards.<br />

From parking to the library: students enter the<br />

library through turnstiles. Reports on usage patterns<br />

have been used to justify access funding to<br />

promote the resource. The audit trail has been<br />

called on for incidents occurring in the library<br />

that have put staff safety at risk, and even disputes<br />

on the return of books.<br />

Research laboratories and chemical stores rely<br />

on the system; previously dangerous chemicals<br />

have gone missing with no knowledge of who<br />

was there at the time.<br />

The University has around 150 doors (30 Cardax<br />

FT Controllers) using third party magstripe readers.<br />

There <strong>are</strong> additionally around 20 Cardax<br />

Prox (125 Series) readers used in secure <strong>are</strong>as<br />

via a dual technology card. We have plans to<br />

change the existing 125 Prox to Mif<strong>are</strong> and then<br />

roll out dual function cards to all cardholders<br />

replacing magstripe readers with Cardax Prox<br />

Mif<strong>are</strong> readers, explains Jonathan. Once converted<br />

this would take into consideration different<br />

facets - from the cafeterias to involving the<br />

local bus companies - in the use of the smart<br />

card technology.<br />

The success of Cardax in centralising access control<br />

and reporting has meant the system is being<br />

expanded rapidly, and introducing new functionality<br />

is ongoing. Jonathan is planning for highlevel<br />

integration with CCTV, and room booking<br />

and timetabling systems.<br />

UEA have opted for a Cardax FT Softw<strong>are</strong><br />

Maintenance Agreement (SMA) to ensure their<br />

system remains current. The situation of the<br />

seven disparate systems we inherited was a<br />

direct result of allowing systems to become outdated,.<br />

says Jonathan.<br />

Reader Reply<br />

No.: 84018<br />

46<br />

www.practicalfm.co.uk


RR: 84018


security focus<br />

ViconNet upgrade<br />

Vicon, one of the world’s leading manufacturers<br />

of CCTV and high quality video systems,<br />

has introduced a new version of their<br />

ViconNet digital video management softw<strong>are</strong>.<br />

ViconNet V3, which takes advantage of<br />

Windows’ dual screen capability, is an upgraded<br />

version of its highly successful predecessor.<br />

The Graphical User Interface, one of<br />

ViconNet’s key strengths, has been enhanced<br />

with a new Site Map GUI facility allowing interlinking<br />

maps of buildings under surveillance to<br />

be used for camera selection. Operators view<br />

video by clicking on camera icons without<br />

needing to know how the cameras <strong>are</strong> physically<br />

connected.<br />

“Before introducing this latest version of<br />

ViconNet we spoke to a large number of our<br />

customers so that we understood how they<br />

wanted to see the product evolved,” said<br />

REUTERS/Jim Young<br />

Rapid deployment<br />

CCTV solutions<br />

protect G8 Summit<br />

Rapid deployment cameras from MEL Secure<br />

Systems played a key role during the recent<br />

annual G8 Summit held at Gleneagles on 6th-<br />

8th July. The Scottish Police and Security<br />

Services deployed the wireless CCTV solutions<br />

to provide perimeter protection at the<br />

main conference and other associated sites.<br />

The Hawk range of cameras was used in both<br />

analogue and COFDM digital formats to provide<br />

a flexible monitoring solution. According to Jon<br />

Bateson of MEL Secure Systems: “We <strong>are</strong> proud<br />

that we were selected for this prestigious, high<br />

security event. It confirms our position as one<br />

of the UK’s leading providers of reliable and<br />

secure rapid deployment CCTV solutions.”<br />

Reader Reply No.: 84035<br />

Chris Wall, Vicon’s<br />

Managing Director. “An<br />

example of this is a feature<br />

that notifies an<br />

operator that a DVR is not<br />

recording, overcoming<br />

one of the biggest problems<br />

in managing a large<br />

digital video system when<br />

recording stops in a<br />

remote, often unmanned,<br />

location. We have also<br />

taken on board the views<br />

of IT managers and built<br />

in a “throttle” to control<br />

bandwidth consumption<br />

over lower capacity networks<br />

using DSL or ISDN<br />

connections.”<br />

ViconNet V3 now supports<br />

Vicon’s new<br />

Kollector DVR range with a built-in 4-output<br />

analogue matrix which provides the option to<br />

switch local video through to conventional<br />

composite monitors. Control room operators<br />

can now observe live full screen analogue<br />

video in addition to multi-screen digital VGA<br />

display. The management softw<strong>are</strong> also has<br />

been integrated with leading access control<br />

and video analysis systems allowing improved<br />

interoperability between different elements<br />

of a security system.<br />

The technical advances introduced in<br />

ViconNet V3 consolidates Vicon’s ability to<br />

provide high performance CCTV solutions<br />

from a simple stand-alone Camera/DVR installation,<br />

through to a networked DVR installation,<br />

to a full IP Video network video system.<br />

ll IP Video network video system.<br />

Reader Reply No.: 84038<br />

Secure key storage<br />

with new Cable Lock<br />

Camlock Systems, one of the World’s leading<br />

designers, manufacturers and suppliers of<br />

industrial locks and locking systems, has introduced<br />

a new Cable Lock that helps prevent<br />

the theft, misuse and loss of keys.<br />

The cable lock will interest all those who use<br />

keys as an integral part of their job and is also<br />

an alternative to the ubiquitous padlock, wherever<br />

a rigid shackle offers insufficient flexibility.<br />

The product is expected to have a particularly<br />

strong appeal for vending and gaming<br />

machine operators and all those with responsibility<br />

for the security of premises. The cable<br />

lock is a secure alternative to the commonly<br />

used ‘jailer’ type key ring but makes it far easier<br />

to carry, remove and replace keys. Highly<br />

versatile, it helps to prevent<br />

unauthorised key<br />

duplication, and can be<br />

quickly locked over a belt<br />

or to any fixed fitting for<br />

extra security.<br />

A benefit of the new product<br />

is that it can sh<strong>are</strong> a<br />

key combination with existing<br />

suites of Camlock products<br />

of the same type, making<br />

one less key to carry<br />

round.<br />

The lock is machined from<br />

solid brass for excellent<br />

durability and reliability,<br />

chrome plated and normally<br />

supplied with two keys. It<br />

is available in a choice of<br />

New IP Impact<br />

Resistant Dome<br />

Vicon continue to build on their position as<br />

one of the leading manufacturers of domes<br />

with the introduction of the Roughneck IP<br />

Camera Dome.<br />

Utilising Vicon's propriety compression based on<br />

MPEG4 to maximise picture quality, the<br />

Roughneck V910 is equipped with a 100 Mbps<br />

LAN interface board and can therefore be<br />

directly connected to a network switch.<br />

Up to 30 frames per second of DVD quality video<br />

can be transmitted across a network. The<br />

images can be displayed, recorded or archived<br />

via any Kollector Elite DVR or PC work station on<br />

the network.<br />

The Roughneck V910 supports museum search,<br />

motion detection, alarm reporting and configuration<br />

and macro operation through the<br />

ViconNet softw<strong>are</strong> interface.<br />

Impact resistant and equipped with vandal resistant<br />

screws, the Roughneck V910 is suitable for<br />

both indoor and outdoor applications and is<br />

available with the option of either a high resolution<br />

colour camera or a day/night camera.<br />

Camlock’s conventional 7 pin radial pin tumbler<br />

mechanism or in the ‘Octagon’ 7 pin format.<br />

The Octagon version offers the additional benefits<br />

of key registration on keyed-alike suites,<br />

patent protection against unauthorised duplicate<br />

keys being cut and over half a million key<br />

differs. The company plans to introduce a<br />

‘Camatic’ changeable combination version at a<br />

later date.<br />

To suit a wide range of different users, the new<br />

cable lock comes with a choice of three cable<br />

lengths: 20cm, 30cm or 46cm. All cables <strong>are</strong><br />

manufactured from aerospace quality steel with<br />

a tensile strength of 115g and have a stainless<br />

steel spring covering.<br />

Reader Reply No.: 84081<br />

48<br />

www.practicalfm.co.uk


security focus<br />

<br />

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Covert CCTV and Audio Equipment? Portable<br />

“Plug & Play” Cases, Microwave video / audio, Video<br />

/audio over PSTN & GSM, Bespoke build service.<br />

Voice Sounders? For CCTV, Security, Fire and<br />

Health & Safety Applications.<br />

RR: 84042<br />

<br />

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PA Equipment? Amplifiers, speakers, microphones<br />

etc.<br />

Induction Loop Equipment for the hard of<br />

hearing? A legal requirement for all “service providers”<br />

under the Disability Discrimination Act.<br />

Radio Paging Systems? For all on site paging<br />

applications.<br />

LOOK NO FURTHER WE DO IT!<br />

Ken-Tec Products<br />

Tel: 0870 7449968 Fax: 0870 7449969<br />

Email: sales@ken-tec.co.uk<br />

Or visit our web site at: www.ken-tec.co.uk<br />

RR: 84045<br />

RR: 84060<br />

www.practicalfm.co.uk<br />

49


security focus<br />

Surrey with the<br />

dome on top<br />

Farnham Town Council have recently completed<br />

an update programme of their CCTV<br />

cameras in Farnham and as a<br />

result <strong>are</strong> using Vicon’s<br />

Surveyor mini domes<br />

throughout the<br />

town centre.<br />

The town centre<br />

i n c l u d e s<br />

Georgian<br />

frontages and<br />

the aesthetics<br />

<strong>are</strong> guarded<br />

jealously. The<br />

client has therefore<br />

benefited from the<br />

fact that the Vicon<br />

domes <strong>are</strong> only five<br />

inches across and<br />

unobtrusive.<br />

The recent installation<br />

is significant in<br />

that the client has been<br />

employing Vicon domes for<br />

10 years and usage has<br />

evolved with the functionality<br />

of the cameras.<br />

Alec Herd, CCTV Coordinator with<br />

Surrey Police who operate the CCTV system<br />

in partnership with Farnham Town Council,<br />

said: “There <strong>are</strong> features in the Vicon domes<br />

that we appreciate such as the ability to set<br />

STI (Europe) has launched<br />

KeySOLVE, a new single door<br />

proximity access control system.<br />

KeySOLVE provides authorised<br />

access to a door for up to 1500<br />

users, using a simple electronic<br />

key fob. Each key fob contains a<br />

unique code that cannot be<br />

copied or changed. When a key is<br />

presented to the reader, access is<br />

allowed if the key code matches<br />

the same code programmed in the<br />

reader.<br />

KeySOLVE is battery powered, with<br />

a typical 5-year life, providing a<br />

cost-effective and easy to install<br />

access control solution for single<br />

doors, which can be implemented<br />

building-wide. As building use<br />

changes, additional doors can be<br />

easily added and programmed for<br />

all existing users. Different levels<br />

cameras from whichever<br />

keyboard you happen<br />

to be at. It’s possible to<br />

go into each camera’s<br />

memory and reprogramme<br />

it, changing<br />

say iris and shutter<br />

Low cost proximity<br />

access control<br />

of user can be easily<br />

configured to ensure<br />

more secure <strong>are</strong>as <strong>are</strong><br />

only accessed by those<br />

with the correct<br />

authority.<br />

Two types of reader<br />

<strong>are</strong> available, the RL<br />

Series Rim Lock and<br />

the CR Series<br />

Controller Reader. The<br />

rim lock is a self-contained<br />

battery powered<br />

unit that includes<br />

the locking mechanism,<br />

reader and controller. It provides<br />

high quality access control in<br />

a package that can be installed in<br />

less than one hour. Installation is as<br />

a standard rim lock and the unit<br />

will retrofit onto existing mechanical<br />

key based installations. The rim<br />

lock’s in-built buttons and display,<br />

together with the key reader, <strong>are</strong><br />

used for all set up and key administration<br />

functions. <strong>Where</strong> it is<br />

impractical to fit the rim lock the<br />

benefits of keySOLVE can be delivered<br />

by the installation of the CR<br />

controller reader. This device holds<br />

all the intelligence and flexibility<br />

of the keySOLVE system within a<br />

stand-alone control unit which<br />

allows control of a conventional<br />

electric door release or a magnetic<br />

lock.<br />

Reader Reply No.: 84086<br />

Abloy® to become<br />

exclusive Eff Eff UK<br />

distributor<br />

Abloy Security has announced<br />

that with immediate effect it is to<br />

become the exclusive UK distributor<br />

for all Eff Eff electric locks<br />

and locking systems manufactured<br />

in Germany by its sister<br />

company, ASSA ABLOY<br />

SicnPrhpltstprhnik GmbH. The Eff<br />

Eff product range includes electric<br />

strikes, motor bolts, magnets,<br />

door control systems and arrester<br />

devices, designed for use with<br />

timber, metal, glass and plastic<br />

speeds or<br />

implementing<br />

privacy<br />

zones.”<br />

He continued:<br />

“The<br />

Vicon domes <strong>are</strong> logical units<br />

which almost think for you. The<br />

facility where you can “teach” a<br />

dome to perform a certain tour is<br />

valuable. It’s also useful to be<br />

able to mix pre-sets with timeouts<br />

so that after a given period a<br />

dome that has performed a tour<br />

will revert to a predetermined<br />

location.”<br />

Farnham Town first began using Vicon<br />

17-inch domes in 1995. They added<br />

four Surveyor 99 units in 2000 and in<br />

order to take advantage of the very latest<br />

technology have now replaced all of the<br />

domes with VFT2000s.<br />

The installation was performed by Sevenoaksbased<br />

DGH Security Installations who have particular<br />

strengths in the retail sector and education.<br />

Alec Herd added: “The CCTV system has made a<br />

major contribution towards a dramatic reduction<br />

in ram raids and most other forms of<br />

crime.”<br />

While images from Farnham <strong>are</strong> recorded digitally<br />

in the town itself the application is completely<br />

integrated with a neighbouring system at<br />

Guilford where the monitoring is performed.<br />

Vicon’s open protocols have allowed seamless<br />

integration with a 32-channel matrix at Farnham<br />

and in turn with the matrix manager in<br />

Guildford. The Farnham system has BT fibre<br />

optic wiring throughout.<br />

Farnham Town forms part of Waverley Borough<br />

Council which also covers Godalming and<br />

Haslemere. It is envisaged that a similar installation<br />

may be performed at Haslemere.<br />

Reader Reply No.: 84107<br />

doors in domestic, commercial,<br />

industrial and institutional buildings.<br />

Until recently, EFF EFF products<br />

have also been sold and supported<br />

in the UK by Sabre Access Plc.<br />

Abloy Security will be taking over<br />

all distribution activities, with<br />

stock being transferred to the company’s<br />

w<strong>are</strong>house in Watford and<br />

technical, applications and on-site<br />

support services becoming the<br />

responsibility of Abloy’s centralised<br />

and field based customer support<br />

teams.<br />

Managing Director of Abloy<br />

Security, Robin Rice, explains that,<br />

“Sabre Access has carried out an<br />

excellent job of supporting the various<br />

EFF EFF products over many<br />

years and we would like to thank<br />

them for all their efforts and for<br />

the professional and efficient manner<br />

in which they have transferred<br />

the business to Abloy Security”.<br />

He added, “Although EFF EFF was<br />

originally an independent manufacturer<br />

it became part of the ASSA<br />

Abloy Group in 2000 and we have<br />

been steadily working to integrate<br />

the EFF EFF product range fully<br />

into the product offering of Abloy<br />

Security in the UK”.<br />

Reader Reply No.: 84091<br />

50<br />

www.practicalfm.co.uk


RR: 84058


security focus<br />

Better value<br />

security through<br />

technology<br />

by Alan Moss<br />

52<br />

This year marks the 400th anniversary of the<br />

Gunpowder Plot, a timely reminder that our<br />

ancestors also had to deal with terrorism associated<br />

with religious allegiances. Guy Fawkes<br />

gained access to the cellars in Parliament with<br />

a key which was no less than 12 inches long<br />

and one can imagine that his wrist needed<br />

considerable strength when he tried to open<br />

that cellar door. The key used the best technology<br />

of the day, and app<strong>are</strong>ntly had a folding<br />

mechanism for convenience. Nowadays we<br />

still need strong doors, but the locking mechanisms<br />

can be operated much more easily. The<br />

thought of having to carry around a bunch of<br />

17th century keys would fill us with horror!<br />

Parliament may now have lost Guy Fawkes’<br />

famous key, but in the 21st century we sometimes<br />

do not have to worry about losing a “key”.<br />

In fact, the whole process of locking doors does<br />

not necessarily require a conventional key at<br />

all, as we all know from visiting certain hotels.<br />

The hotel locks operate with electronic codes.<br />

This not only saves weight in our pockets; it also<br />

means that when we mislay our hotel’s piece of<br />

plastic, we do not have to worry. The system can<br />

be easily programmed for a replacement and to<br />

invalidate the lost card.<br />

A modern organisation’s security system will<br />

allow its staff to enter the building using personal<br />

passes which <strong>are</strong> electronically enabled to<br />

allow individuals to enter some parts of the<br />

building, but not other, more sensitive, zones.<br />

These systems can also double as a safety record<br />

of how many people <strong>are</strong> in the building in case<br />

of the need for an evacuation.<br />

Speed of transit is of the essence for modern<br />

business, and the challenge for security systems<br />

is to provide an excellent and instant check on<br />

identity for the vast majority. Biometric technology<br />

has advanced to the point where we can<br />

now install systems which check that whoever<br />

produces a pass is the same person to whom<br />

that pass was issued, thereby stopping anybody<br />

using a stolen card and a forged photograph. Iris<br />

technology is advancing rapidly to use the patterns<br />

of the eye to create a unique personal<br />

identifier, but exponents of fingerprint-based<br />

systems, such as Selectamark Sentry, can fairly<br />

claim more reliability, with a 98% success rate.<br />

At one level, a biometric pass system can verify<br />

that the presenter of the pass is the proper person<br />

(ie with the same fingerprint pattern)<br />

authorised to enter, but a latter day Guy Fawkes<br />

might have his fingerprint pattern pre-recorded<br />

in a system to create an alarm regardless of any<br />

false identity he tried to create.<br />

Patrolling security guards <strong>are</strong> also facing a challenge<br />

from technology. These days digital CCTV<br />

cameras can be set up relatively cheaply to<br />

maintain a continuous monitoring surveillance<br />

over business premises. The cameras detect<br />

movement, trigger an alarm and automatically<br />

zoom in to record suspicious activity without<br />

security staff in the control room (which may be<br />

many miles away) even having to be watching<br />

that camera at the time. In town centres or<br />

hotspots for crime and disorder, the image of<br />

CCTV cameras has been transformed from a<br />

threat to civil liberties into a benign safety precaution<br />

enabling a police response to be triggered<br />

and a visual record of an incident to be<br />

made. One local authority near the M25 operates<br />

over 200 CCTV cameras without any need<br />

for long distance cables to transmit the images<br />

to their central control room. The system uses<br />

wireless and mobile phone technology to send<br />

pictures and to operate cameras by using a network<br />

of transmitters installed on high buildings<br />

which <strong>are</strong> each in line of sight of the next unit.<br />

The cameras need not be permanent; lamp<br />

posts can be adapted ready for the installation<br />

of a temporary camera on a quick response basis<br />

for whenever problems of potential crime and<br />

disorder <strong>are</strong> identified at those locations.<br />

The technology which gave us the ability to<br />

change TV channels without leaving our arm<br />

chairs is also advancing. Supermarkets <strong>are</strong><br />

experimenting with radio frequency identification<br />

(RFID) for stock control systems at their<br />

w<strong>are</strong>houses, and it may not be long before electronic<br />

chips <strong>are</strong> used to transform the speed<br />

with which we negotiate the supermarket<br />

check-out desk.<br />

Security applications of RFID technology have<br />

already been in place for some years, triggering<br />

an alarm if we try to leave the store without<br />

having had the tag removed from our bottle of<br />

spirits or leather coat, regardless of whether<br />

the offending item is visible to the eye or not.<br />

Microchips <strong>are</strong> now routinely installed in caravans<br />

boats and cycles by manufacturers, and<br />

property marking has moved on considerably<br />

from the old-fashioned serial number stamped<br />

into metal. The potential is there for many<br />

other manufacturers to follow suit.<br />

Checking of vehicles can now be achieved by e-<br />

plate - a vehicle registration plate with an RFID<br />

chip which records and checks any vehicle passing<br />

a given point. This creates enormous potential<br />

benefits for city centres and large complexes<br />

like airports which need to monitor vehicle<br />

traffic flows. Today, this system is being tested<br />

by the University of Abu Dhabi in conjunction<br />

with FSG, Dubai, and Selectamark.<br />

Microchips <strong>are</strong> one method of identifying property;<br />

another is a specially formatted chemical<br />

like SelectaDNA which can be combined into<br />

paint or a liquid carrier and applied with a small<br />

Alan Moss retired from the Metropolitan<br />

Police as a Chief Superintendent in<br />

1997 and now works as an independent<br />

security consultant<br />

brush to record permanently the unique identity<br />

details of the owner on to the article, or to<br />

validate high value goods against counterfeiting.<br />

The way in which technology can protect businesses<br />

has had a profound effect on the type of<br />

manager now found in security companies, who<br />

<strong>are</strong> now far more likely to have international<br />

and technological expertise. Selectamark’s<br />

Head of Business Development Jason Brown, for<br />

instance, qualified as an accountant with KPMG<br />

in London and Milan, and was involved in business<br />

planning at Wanadoo, the European leader<br />

in broadband internet, before joining<br />

Selectamark. He now spends much of his time<br />

developing the company’s business in the Middle<br />

East and Asia as well as in the United Kingdom.<br />

This brings an international dimension to the<br />

company as well as promoting British exports.<br />

He said “Doing business on an international basis<br />

certainly broadens our horizons, and forces us to<br />

compete with the best in the world.<br />

Fortunately, Selectamark has cutting edge products<br />

which comp<strong>are</strong> very favourably with those<br />

of other countries and Britain still does have an<br />

excellent reputation for quality and innovation<br />

within the security industry.”<br />

Another feature of the developing security<br />

world is the way in which owners of stolen property<br />

<strong>are</strong> identified. Regulated databases of<br />

property owners <strong>are</strong> now increasingly held by<br />

security companies like Selectamark whilst<br />

police forces tend to concentrate only on property<br />

which has been stolen.<br />

The advance of technology changes the number<br />

and the qualifications of the staff we need, and<br />

the way in which our contractors can carry out<br />

their services on our behalf.<br />

It does seem expensive at times to keep up with<br />

technology, but how often <strong>are</strong> we surprised at<br />

how the prices of sophisticated electronic and<br />

scientific apparatus can be bought at far lower<br />

prices than a few years ago? We all need to keep<br />

an eye on this so that we do achieve best value<br />

in the private and public sectors.<br />

Guy Fawkes would be surprised by the number<br />

and types of alarms he would set off if he<br />

repeated his exploits today, but no doubt he<br />

would also be thinking about the potential for<br />

keeping one step ahead of the technology introduced<br />

by the Parliamentary authorities!<br />

Reader Reply<br />

No.: 84058<br />

www.practicalfm.co.uk


PROTECTING<br />

PEOPLE<br />

&<br />

SITES<br />

that matter...<br />

a Securitas company<br />

Bell Security<br />

Limited<br />

London Bristol Leeds Edinburgh Glasgow Aberdeen Belfast Dublin Cork<br />

...to <strong>your</strong><br />

organisation...<br />

Design,<br />

installation<br />

&<br />

ongoing<br />

support<br />

for<br />

major site<br />

&<br />

multi-site<br />

security<br />

systems<br />

• Digital CCTV • Access Control • Intruder/Perimeter Systems<br />

• Integrated Control • Monitoring Systems • ID Systems<br />

• IP Networking • Biometrics • ANPR • Smart Cards<br />

• Fire Systems • Parking Systems • Fibre/Copper infrastructure<br />

• Sh<strong>are</strong>d facilities usage logging/billing<br />

Contact: Steve Steeds<br />

...since<br />

1986<br />

Tel: 0845 601 2775<br />

www.bellsec.com<br />

Fax: 020 8478 8052<br />

info@bellsec.com<br />

RR: 84059


security focus<br />

The need for a professional<br />

Keyholding response<br />

service in the <strong>Facilities</strong><br />

<strong>Management</strong> sector?<br />

Vicon launch IP<br />

Camera/Server<br />

The VN-7551P IP camera /Server has been<br />

launched by Vicon in response to the growing<br />

demand for video over IP solutions.<br />

The VN-755IP is a state-of-the art IP camera<br />

with an integral video server that is equipped<br />

with a 100Mbps LAN interface board for direction<br />

connection to a network. With four video<br />

channels the VN-7551P provides for images from<br />

up to three additional analogue cameras to be<br />

remotely monitored and recorded.<br />

When used as a single channel IP camera the<br />

VN-7551P delivers up to 30 frames per second of<br />

DVD quality video across the network for remote<br />

viewing and recording. With the additional<br />

external analogue cameras connected, the VN-<br />

7551P is able to transmit at 15 frames per second.<br />

The IP camera supports museum search,<br />

motion detection, alarm reporting and configuration<br />

and macro operation through the<br />

ViconNet softw<strong>are</strong> interface. Vicon’s proprietary<br />

compression based on MPEG4 maximises<br />

picture quality at all times.<br />

Reader Reply No.: 84110<br />

The most obvious form of security to the general<br />

public is the front of house security officer<br />

and the inevitable cameras, but in this day<br />

and age, there <strong>are</strong> far more sophisticated systems<br />

in use behind the scenes, providing management<br />

with important data and up to date<br />

‘as it happens’ information and observations<br />

during times when the building is open for<br />

business.<br />

But what happens when the staff go home<br />

and the premises <strong>are</strong> closed?<br />

What happens when the Intruder Alarm activates?<br />

Who is responsible for returning to the<br />

premises to deal with the activations?<br />

Despite the advances in technology, there is still<br />

the necessity for a physical presence. In many<br />

cases, it will be a member of staff (quite often<br />

a lone female) who as the appointed keyholder,<br />

is requested to attend by the Alarm Receiving<br />

Centre, within the ACPO recommended time of<br />

twenty minutes. Quite often the nominated keyholder<br />

(s) will have other keys for the building<br />

eg: safe keys or cabinets which hold high value<br />

items. If the premises enjoy a level of police<br />

response, the keyholder expects to meet the<br />

police on arrival. Regrettably this is not always<br />

the case. The police may have already checked<br />

the location and departed, or their limited<br />

resources do not permit an attendance at that<br />

time. Whichever, the keyholder is then entering<br />

a high risk situation, when attending the premises<br />

alone.<br />

Keyholding is an enormous responsibility to<br />

place on staff, expecting them to be available<br />

24 / 7, interrupting family time and placing<br />

restrictions on their free time.<br />

Unpleasant and disruptive late night call - outs,<br />

along with the uncertainty of what may be<br />

encountered, all cause stress and anxiety to<br />

staff and family alike.<br />

Under the Health & Safety Regulations, many<br />

organisations have recognised their obligation of<br />

a ‘Duty of C<strong>are</strong>’ to their employees and have<br />

introduced an alternative method of protecting<br />

their property, premises and staff in the event<br />

of their intruder alarm activating. The employment<br />

of a professional keyholding and response<br />

organisation which can meet the requirements<br />

of both ACPO and the British Standards in providing<br />

a prompt and quality service.<br />

It is surely preferable to err on the side of caution<br />

when considering the safety of staff, loss of<br />

goods or equipment, or equally as important<br />

perhaps, loss of trading on the following day.<br />

A professional response provides ‘Peace of Mind’<br />

for both staff and employer.<br />

Reader Reply No.: 84098<br />

NIKARO<br />

THE LEADERS IN KEYHOLDING<br />

AND ALARM RESPONSE<br />

The only truly national keyholding company to hold the prestigious NSI Gold Award for the <strong>Management</strong> of Keyholding<br />

and Alarm Response. “NIKARO Ltd” National Keyholding is a flexible, innovative company dedicated to the provision of a<br />

quality service. We offer two types of keyholding and response service, which <strong>are</strong> tailored to meet <strong>your</strong> specific needs.<br />

Full Keyholding Response: We hold a full set of keys and alarm codes for immediate access to <strong>your</strong> premises following an<br />

intruder alarm activation. All routine keyholding service tasks can then be completed without involving <strong>your</strong> staff.<br />

Accompanied Visit Response: When informed of an alarm activation we immediately attend the premises, undertake an<br />

external check, and provide a safe environment for the arrival of <strong>your</strong> staff, accompany them into the building and remain<br />

as long as required. This service is popular for those who prefer supervised entry or wish to retain ownership of keys.<br />

Additional Services for Keyholding Customers: We <strong>are</strong> able to provide additional support, including:<br />

Mobile patrols<br />

Locking and unlocking of premises (including contractor access visits)<br />

Monitoring of empty premises (void property inspections)<br />

Emergency and temporary static guarding and retail services guarding<br />

Escorted lock-up services<br />

Our 200 network companies adhere to British Standards, with over half having attained ISO 9001: 2000. There is a<br />

combined deployment of 750 vehicles 24/7 to meet customer requirements in the keyholding sector, enabling NIKARO<br />

to maintain a 28 minute national average response time.<br />

NIKARO Ltd 9 Darwin House, Corby Gate Business Park, Priors Haw Road, Corby, Northants NN17 5JG<br />

Tel: 01536 406222 Fax: 01536 209209<br />

E-mail: nikaro@nationalkeyholding.co.uk w w w . n a t i o n a l k e y h o l d i n g . c o . u k<br />

54<br />

www.practicalfm.co.uk


Fibreglass grating wins<br />

gold at 2004 Olympic<br />

In August 2004, the eyes of the<br />

world were on Athens and the<br />

Olympic Games Opening<br />

Ceremony, which promised to be<br />

history in the making.<br />

A ten thousand squ<strong>are</strong> foot manmade<br />

lake containing over two million<br />

litres of water covered almost<br />

the entire stadium floor. The show<br />

started with a pyrotechnic comet shooting through the <strong>are</strong>na to ignite<br />

the lake in the shape of the Olympic Rings.<br />

The lake was constructed around a vast submerged platform, which<br />

would enable the opening performers to appear to ‘walk on water’.<br />

When the water drained away, it created the platform on which thousands<br />

of performers and competitors would make their entrance and<br />

mark the start of the Games.<br />

With seventy-two thousand spectators in the stadium and an estimated<br />

four billion people watching worldwide, there could be no room for<br />

accidents or errors, and only one material met and exceeded specifications.<br />

Essex based company Fibreglass Grating Ltd were delighted to<br />

be contracted to supply the floor grating for this project.<br />

Further Information call 01255 423601<br />

<strong>Practical</strong> <strong>Facilities</strong> <strong>Management</strong><br />

RR:84073<br />

New ‘business park’ bollard<br />

from Bollards International<br />

With glass being used as an architectural<br />

feature to an ever greater extent in the<br />

new buildings being built to create business<br />

parks nationwide, Bollards International<br />

has launched a new bollard designed<br />

specifically for use in such environments.<br />

Bollards International manufacturers a<br />

range of polymer based bollards, railings<br />

and street furniture which <strong>are</strong> now being<br />

specified instead of the traditional cast iron<br />

products by a growing number of architects,<br />

development companies and local<br />

authorities.<br />

The first installation of the new silver painted polymer bollards has<br />

been made at the business village (three buildings) being leased by<br />

Fujitsu Services at Central Park in North East Manchester.<br />

The original product specification called for a stainless-steel bollard<br />

with two neoprene rings to protect the glass from accidental impact<br />

damage. 1-lowever, discussions with Bollards International resulted in<br />

the specification being changed to silver painted polymer as this<br />

weathers far better than stainless steel, which can often go dull and<br />

gain a brownish surface tinge. The manufacturer was also able to<br />

demonstrate that a polymer bollard offers a greater impact resistance<br />

than stainless steel. The final amendments to the specification saw the<br />

inclusion of polyurethane protection rings, rather than those originally<br />

specified as neoprene, for reasons of durability and longevity.<br />

Bame Colvin, Managing Director of Bollards International, believes this<br />

new bollard will have particular appeal in the business park environment,<br />

saying:<br />

“Visual impact is of great importance in the business park environment,<br />

and our new silver-coated polymer bollard gives the same overall<br />

impression of quality and design style without the drawbacks associated<br />

with impact performance and long term weathering.”<br />

The three buildings in the Fujitsu business village which <strong>are</strong> now protected<br />

by the new bollards house Fujitsu staff working in the IT services<br />

industry.<br />

Further Information call 011485 601155<br />

RR:84083<br />

Magiboards manufacture quality long lasting<br />

whiteboards and flipcharts<br />

Three quality whiteboard surfaces <strong>are</strong><br />

available to suit all budgets. Vitreous<br />

enamel steel is a high quality magnet/dry<br />

wipe/scratch resistant surface<br />

which provides a twenty five year surface<br />

guarantee. Coated steel is a magnet/dry<br />

wipe surface with a ten year<br />

surface guarantee and laminate is a dry<br />

wipe surface with a five year surface<br />

guarantee. All whiteboards <strong>are</strong> aluminium framed and come complete<br />

with fixing clips and instructions. Whiteboards <strong>are</strong> available in a range<br />

of sizes from 600 x 600mm to a 1200 x 3600mm. Bespoke cut board<br />

sizes <strong>are</strong> available by request. Flipcharts <strong>are</strong> available in a laminate or<br />

coated steel whiteboard surface and come complete with an Al pad.<br />

The frame is a sturdy powder coated steel frame which is height<br />

adjustable - three stops and a further stop for desk top use.<br />

Further Information call 01952 292111<br />

RR:84102<br />

55<br />

new product showcase<br />

Heatrae Sadia’s Supreme<br />

boiling water unit saves time<br />

in busy workplaces<br />

Supreme, Heatrae Sadia’s market leading<br />

instant boiling water unit, is ideal for<br />

busy workplaces with a constant need<br />

for boiling water to make tea, coffee and<br />

other hot drinks and snacks, such as<br />

school staff rooms, factories, large<br />

offices and call centres, prisons, fire stations<br />

and hospitals.<br />

Actually boiling enough water to meet the needs of everyone in the<br />

workplace using a kettle can take up a huge amount of time. This can<br />

infringe on a company’s productivity if employees <strong>are</strong> permitted to<br />

make drinks throughout the day, as well as employees’ own personal<br />

break time if they have allocated rest periods.<br />

Boiling water units provide an immediate and constant supply of boiling<br />

water for tea, coffee and other hot drinks and snacks, eliminating<br />

the need for a kettle and saving vast amounts of time by providing<br />

more boiling water than a kettle ever could.<br />

Available in wall mounted or counter top versions, Heatrae Sadia’s<br />

Supreme is permanently connected to the electricity and the cold<br />

water supply. Compact, neat and modern in design, Supreme heats<br />

water in an insulated storage vessel and features Intelliboil(tm), a<br />

patented electronic temperature management system which regularly<br />

brings water to boiling point in line with user demand.<br />

Supreme is available in various sizes - the three most popular being<br />

2.5 litre, 5.0 litre and 7.5 litre, sufficient for 15, 30 or 45 cups respectively<br />

when the unit is full, and equating to 140, 155 and 170 cups per<br />

hour. Catering sizes <strong>are</strong> also available, and two new larger capacity<br />

Supreme units <strong>are</strong> being introduced to satisfy increased market<br />

demands. The Supreme 310 and 560 offer capacities of 25 litres and<br />

40 litres respectively, delivering 310 and 560 cups per hour.<br />

The Supreme range is supported with a selection of accessories including<br />

stainless steel drip trays designed to be inset into the work surface,<br />

an integral seven day digital programmer, which allows Supreme to be<br />

switched on and off on a daily basis for greater economy, and a water<br />

filter system.<br />

Further Information call 01603 420100<br />

RR:84111<br />

New Ortus Fitness Resistance<br />

range from Physique<br />

Physique now offer the new innovative Ortus<br />

Fitness resistance training equipment which<br />

has undergone a total re-design, providing a<br />

quality durable range that is extremely safe<br />

and user friendly - and can provide the ideal<br />

competitive solution for many hotel gyms,<br />

health and leisure clubs and educational<br />

establishments working to budgets.<br />

The new Ortus bio-mechanics have been<br />

designed in conjunction with the ‘Biomechanical<br />

and Medical Engineering<br />

Department’ from the University of Valencia, studying exercising body<br />

movements and fusing this with leading engineering technology. The<br />

result is outstanding, as the new Ortus Fitness resistance range has<br />

achieved an impressive modern appearance with clean rounded edges.<br />

Further Information call 01282 863300<br />

RR:84012<br />

New V-Press 1160 Mill Sized<br />

Baler from HSM<br />

Recognising that space is at a premium, particularly<br />

inside industrial and commercial<br />

premises, HSM has now weather proofed<br />

their newest baler for external operation.<br />

The new V-Press 1160 produces a large millsized<br />

bale ideal for recycling and improved<br />

returns and is now suitable for exterior use.<br />

An advantage of producing mill size bales is<br />

that, because of the reduced transport costs and more economic handling,<br />

this can result in a higher price being obtained from the processor<br />

or recycler, or even directly from a mill itself, for the waste material.<br />

Therefore, the capital cost of the new V-Press 1160 Baler, which<br />

is very competitively priced, can be recouped that much quicker.<br />

Alternatively, lease purchase and rental options will allow cost savings<br />

to be made on a weekly / monthly basis. The new V-Press 1160 Baler<br />

is weather proofed to IP55 and easy to operate thanks to features that<br />

include: a large feed hopper at a convenient loading height, guide rails<br />

in the chamber for insertion of the strapping tapes or wires from the<br />

front of the machine, and simple selection of the torsion control.<br />

Further Information call 01543 272480<br />

RR:84019


new product showcase<br />

Kee Klamp introduces<br />

new time saving<br />

components<br />

To speed up installation and<br />

reduce labour costs, Kee<br />

Klamp Ltd has developed a<br />

new rail fitting as an integral,<br />

standard component of its<br />

market leading KeeGuard®<br />

roof edge protection system.<br />

The new fitting allows the<br />

KeeGuard® system’s horizontal<br />

guardrail to be placed in<br />

the saddle of the open fitting,<br />

rather than through it before<br />

being secured with a grub screw in the normal fashion. This makes<br />

system assembly up to twice as fast as conventional roof edge protection<br />

systems and reduces on-site installation complexity and cost. With<br />

this new fitting, the KeeGuard® system remains compliant with EN<br />

14122 for permanent barriers and provides “collective” rather than<br />

“personal” protection.<br />

The KeeGuard® system comprises just three principal pre-fabricated<br />

components - a main upright, a main counterbalance and a free end<br />

assembly, where no wall fixing is available. All assemblies <strong>are</strong> designed<br />

for use with 42.4 and 48.3 o/d diameter tubing and standard fittings<br />

from the Kee Klamp® range to provide a complete, easy to assemble<br />

solution in roof edge guardrailing, walkway demarcation, stairwell,<br />

open lift shaft and other fall prevention applications.<br />

The system also allows for integral kickboard fixing saving even<br />

greater time and cost on site.<br />

Options to the standard upright configuration <strong>are</strong> also available providing<br />

a more sympathetic and unobtrusive appearance on buildings,<br />

where required, than is possible using some other systems.<br />

As well as the popular KeeGuard® system, Kee Klamp Ltd also provides<br />

a full range of fittings for tubular structure construction, and<br />

tubular solutions for interior or exterior balustrading applications with<br />

its Keenect(r) system and Keeline systems. Kee Klamp Ltd is certified<br />

to BS EN ISO 9001 and is recognised as an Investor In People.<br />

Further Information call 0118 931 1022<br />

RR:84021<br />

Sontay launches new Thyristors range<br />

Sontay, the market leader in control<br />

peripheral products, has introduced a<br />

new range of controllers for air handling<br />

unit electric heater battery applications.<br />

The feature-rich RE thyristor range<br />

incorporates both DIN rail and panel<br />

mounting options for ease of installation.<br />

Both styles <strong>are</strong> compact in size and<br />

rated at 600 Celsius to reduce panel size<br />

and ventilation needs. The controllers<br />

feature self-monitoring functions and<br />

provide signals to a connected BMS in<br />

the event of phase failure, over-heat or fault. Interlocks for airflow<br />

proving, fan run on and overheat may be configured and all models<br />

feature burst-power firing to minimize electrical noise and RFI disturbance<br />

without additional filtering.<br />

Further Information call 0845 345 7253<br />

RR:84056<br />

New tester also records<br />

conditions of safety equipment<br />

A new hand held instrument not only tests the<br />

safety of workplace electrical equipment appliances<br />

but also enables the condition of other<br />

safety equipment to be recorded quickly and<br />

easily.<br />

The lightweight and battery powered<br />

PrimeTest 300 from Seaward carries out all<br />

appliance safety tests needed for compliance<br />

with the Electricity at Work Regulations and<br />

also checks the condition of the electrical circuit to which they <strong>are</strong> connected.<br />

In addition, the innovative tester enables individual safety<br />

records to be updated for other workplace safety equipment including<br />

the condition of fire extinguishers, emergency lighting, ladders and<br />

other items. Information can be stored in the tester for later download<br />

to PC-based safety management records systems, which <strong>are</strong> important<br />

for traceability and due diligence purposes.<br />

The PrimeTest 300 therefore provides a versatile electrical safety testing<br />

and data collection device for all involved in safety management in<br />

the workplace. The new tester also incorporates Bluetooth technology<br />

to enable electrical test accessories such bar code scanners and safety-labelling<br />

printers to be linked directly to the instrument.<br />

Further Information call 0191 586 3511<br />

RR:84092<br />

The best value for colour ID card printing, the<br />

new Magicard Tempo is now available from DED<br />

13th July 2005. Based on the<br />

popular Magicard Alto, the<br />

new Magicard Tempo is a<br />

simple to use entry level<br />

dye-sublimation plastic card<br />

printer at a great price. The<br />

Tempo features the famous<br />

HoloKote card watermark<br />

and HoloPatch visible security<br />

patch available only with<br />

Magicard plastic card printers.<br />

With incredibly easy to use drop-in dye-film ribbon and hand fed<br />

card loading, the Magicard Tempo is supplied with all the necessary<br />

Windows drivers to run the printer, and a USB connection for ease of<br />

integration.<br />

Compact and light, the Magicard Tempo has a tiny footprint of only 8<br />

squ<strong>are</strong> inches, features edge to edge full colour printing, and is capable<br />

of printing on all quality PVC cards whether blank or pre-printed.<br />

Accessories available for the Magicard Tempo include high quality drop<br />

in colour and monochrome ribbons which feature a higher capacity<br />

than the Magicard Alto. These simple drop-in ribbons come in 250<br />

image colour, and 500 image monochrome (black, red, blue, green,<br />

gold, silver or white). Blank plastic cards for the Tempo <strong>are</strong> available<br />

in plain, magnetic stripe and HoloPatch, printing a full colour card in<br />

40 seconds, monochrome in only 6 seconds.<br />

Recognised as being the best warranty in the ID card printer industry,<br />

the Magicard Tempo has a 2 year no quibble return to base warranty.<br />

This warranty includes the free replacement of any printhead, whatever<br />

the reason for failure.<br />

Formed in 1982, DED Limited based in Lydd, Kent. The ensuing years<br />

have seen the company grow to become a leader in the design, manufacture<br />

and distribution of: ‘Specialist-Kiosk/Receipt/Label/Ticket-<br />

Printers, PoS Equipment, CCD and Barcode Scanners, Magnetic and<br />

Smart Card Readers & Writers, Cash Drawers, Pole Displays, Plastic<br />

Card Printers and Touchscreen Terminals.<br />

Further Information call 01797 320636<br />

RR:84066<br />

Gopak launches new range of stacking chairs<br />

Gopak, the UK’s leading designer and manufacturer of lightweight folding<br />

tables, has launched a new range of multi-purpose stacking chairs<br />

designed to suit any seating environment where immediate seating is<br />

required. Designed with functionality and practicality in mind yet with<br />

a modern and attractive look and feel, the new range has been engineered<br />

to be lightweight and easy to use with the minimum amount of<br />

effort. Ideal for use across a wide range of environments, from places<br />

of worship and schools and universities to hotels and corporate hospitality,<br />

the new range can be set up within the blink of eye and dismantled<br />

and stored quickly and efficiently with its high stacking qualities.<br />

Available in five distinctive styles -<br />

the Rutherford, the Fairfield, the<br />

Oxted, the Blackdown, and the<br />

Cranham - the new range is part of<br />

Gopak’s vast collection of quality<br />

and value for money furniture and<br />

remains in keeping with the company’s<br />

ability to be the ideal choice for<br />

a number of applications.<br />

Further Information see www.gopak.co.uk<br />

RR:84103<br />

EBD downlights <strong>are</strong><br />

on the up with RIDI<br />

RIDI lighting is pleased to announce<br />

the UK launch of the its totally revised<br />

range of EBD downlighters. Now fully<br />

compliant with the latest UK and<br />

European regulations - the range has<br />

been completely redesigned and<br />

upgraded to provide an affordable, versatile<br />

and attractive downlighter solution for any type of commercial<br />

office lighting application. In addition, the new flexible range permutations<br />

allow greater stocking flexibility across Europe.<br />

Produced at their second manufacturing facility in Berlin, the EBD<br />

range benefits from RIDI’s renowned build quality and aesthetics. Now<br />

available with new ultra-shallow profile options and improved trim<br />

designs, the range offers the specifier excellent looks and performance.<br />

Further Information call 01279 450882<br />

56<br />

<strong>Practical</strong> <strong>Facilities</strong> <strong>Management</strong><br />

RR:84141


Total Workplace <strong>Management</strong><br />

The event for <strong>your</strong> working environment<br />

I want to be<br />

a UV-purified<br />

water<br />

dispenser.<br />

What does <strong>your</strong> workplace aspire to be?<br />

If <strong>your</strong> workplace is dreaming of greater things, visit Total Workplace<br />

<strong>Management</strong> 2005 to find out how <strong>your</strong> working environment can evolve.<br />

Total Workplace <strong>Management</strong> is the new event aimed at all those who contribute to making the<br />

workplace deliver. Over 250 companies from the <strong>Facilities</strong> <strong>Management</strong>, Health & Safety, Security<br />

and Fire industries will be exhibiting at TWM 05 between 11-13 October 2005 at Earls Court 2.<br />

For more details on who will be exhibiting and how to register to attend, visit www.twmexpo.com.<br />

Total Workplace <strong>Management</strong> 2005 incorporates:<br />

Sponsors and Supporters:<br />

Boardroom Work Front of House Back of House

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