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www.practicalfm.co.uk volume 8 issue 5<br />

<strong>Apollo</strong> <strong>Fire</strong><br />

<strong>Detectors</strong><br />

<strong>protect</strong><br />

<strong>Leadenhall</strong><br />

<strong>Market</strong><br />

health & safety p26 security p39 washrooms p28


Sometimes you can't help<br />

feeling a little smug<br />

In life, you know when you've made the right decision. Very often only hindsight brings<br />

this clarity. However, when you choose a Commercial Moving Group (CMG) certified<br />

company to move your business justified wellbeing comes immediately. The CMG is a<br />

specialist unit within the British Association of Removers dedicated to all aspects of<br />

commercial relocation. CMG companies value the importance of working closely with<br />

a client in order to plan, execute and oversee successful business moves. In addition to<br />

this, CMG companies are skilled in maintaining IT infrastructures, provide fully<br />

trained staff and project managers, as well as offering logistical expertise.<br />

Put a smile on your face. Call a CMG member today to help with your business move<br />

and be the cat that got the cream.<br />

If you're moving, look for the badge<br />

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01923 699 480<br />

info@bar.co.uk


we increase your customer flow, you increase your cash flow<br />

queue management, merchandising, signage, electronic q-media<br />

>> tensator, problem solved<br />

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• Integrated Control • Monitoring Systems • ID Systems<br />

• IP Networking • Biometrics • ANPR • Smart Cards<br />

• <strong>Fire</strong> Systems • Parking Systems • Fibre/Copper infrastructure<br />

• Shared facilities usage logging/billing<br />

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contents<br />

Editor: Anne Donald<br />

newsdesk@practicalfm.co.uk<br />

Editorial Contributors:<br />

Toby Jenkinson<br />

Chris Brown-Bolton<br />

info@practicalfm.co.uk<br />

regulars<br />

4 comment<br />

5 news<br />

26 health & safety focus<br />

39 security focus<br />

47 people<br />

48 business news<br />

51 new product directory<br />

features<br />

16 Office Interiors<br />

Welsh Assembly gives A04 its voice of confidence<br />

Project provides turn-key solution for office interior<br />

challenges<br />

Tessera ‘weaves’ new colours into carpet tile collection<br />

22 <strong>Fire</strong> Protection<br />

<strong>Apollo</strong> <strong>Fire</strong> <strong>Detectors</strong> <strong>protect</strong> <strong>Leadenhall</strong> <strong>Market</strong><br />

CPA: Providing a complete asbestos risk management<br />

programme<br />

Firing up the changes: Tony Morris of Casella Winton discusses<br />

the impending changes to UK <strong>Fire</strong> Regulations<br />

28 Washrooms<br />

Twyford Bushboard launch new healthcare range<br />

Further upgrade for Tork Premium folded toilet paper<br />

PHS Washrooms makes smelly urinals a thing of the past<br />

42 IT & Communications<br />

t-mac second generation BMS<br />

Priva load shedding software now available in the UK<br />

New mobile solutions for facilities managers<br />

Features Manager: Julie Sparrow<br />

features@practicalfm.co.uk<br />

Advertising Sales: Gemma White<br />

sales@practicalfm.co.uk<br />

Circulation: Estelle Hope<br />

circulation@practicalfm.co.uk<br />

Publisher:<br />

Practical Facilities Management Ltd<br />

Mead House, The Brambles<br />

St Georges, Weston Super Mare<br />

North Somerset BS22 7SX<br />

tel: 01934 511 566<br />

fax: 01934 511 804<br />

website: www.practicalfm.co.uk<br />

The information contained in this magazine has been obtained from<br />

sources which the Proprietors believe to have been correctly<br />

reproduced but they cannot accept legal liability for any error in it<br />

howsoever caused. Practical Facilities Management Magazine is<br />

distributed at the discretion of the Publishers, Practical Facilities<br />

Management Limited. All advertisements and editorial articles<br />

included within the magazine are subject to the Publishers terms<br />

and conditions which are available upon request. The views<br />

expressed are not necessarily those of the publisher. No part of this<br />

publication may be reproduced without the written consent of the<br />

Publisher.<br />

Copyright Practical Facilities Management Limited 2005 ©<br />

reader reply<br />

Full reader reply contact<br />

information is<br />

available on the Practical<br />

Facilities Management website<br />

www.practicalfm.co.uk.<br />

If you don’t have access to<br />

the internet please enter the<br />

reader enquiry number into<br />

the boxes below and fax<br />

back on 01934 511 804<br />

title: initials: surname:<br />

company:<br />

address:<br />

post code:<br />

tel: fax:<br />

email:<br />

page 26 h & s.<br />

page 39 security<br />

page 28 washrooms


Keep a stock in your van<br />

Holds a whole<br />

bathroom suite and more<br />

They can be collected from<br />

awkward spaces<br />

Whatever the job,<br />

HIPPOBAG is the perfect<br />

waste removal solution…<br />

HIPPOBAGS are ideal for:<br />

● Ground and Building<br />

Maintenance<br />

● Office and Shop Refits<br />

● House Clearance<br />

● Bathroom and Kitchen<br />

Replacements<br />

A MEGABAG is 1.5 cubic yards and<br />

holds up to 1.5 tonnes of waste - that’s<br />

large enough to hold a bath, doors,<br />

radiators and rubble. For those smaller<br />

jobs why not use a 1 cubic yard, 1 tonne<br />

MIDIBAG? Ideal for garden waste, soil<br />

removal and general DIY rubbish.<br />

Find out more about the benefits<br />

HIPPOBAG could bring to your<br />

business by telephoning<br />

0845 850 0 850 or email<br />

sales@hippowaste.co.uk,<br />

www.hippowaste.co.uk/fm<br />

“We were surprised by just how much<br />

could be fitted into the MEGABAG! In fact,<br />

the total job all fitted into one bag… it was<br />

much neater for the client and we didn’t<br />

have to load<br />

any waste<br />

onto the lorry”<br />

www.practicalfm.co.uk 3<br />

RR: 85011<br />

RR: 85108


4<br />

from the editor...<br />

Leader<br />

column<br />

This month’s news form the field is just as exciting as ever. When is the facilities management<br />

sector going to calm down, I ask you? Hopefully it won’t, I hear you cry...<br />

Last week saw the doors open to the country’s first NHS LIFT centre, a project brought<br />

to life by facilities management company Sewell and Hull Citycare. What does LIFT<br />

stand for I hear you ask? Local Improvement Finance Trust - another acronym for us to<br />

contend with!<br />

As well as seeing a doctor, patients will be able to borrow a library book, check their<br />

email and pick up a prescription from the pharmacy - the facilities really are that<br />

good. What I want to know is how long will the waiting list be?<br />

Hull Citycare, the city’s LIFT company (who also manage the building on behalf of<br />

Eastern Hull Primary Care Trust), built the centre at a cost of £2.3m. Apparently, the<br />

scheme is the first of many, with the next scheduled to open in Hull in early 2006.<br />

Sewell, the private sector partner in Hull Citycare, provides services including property<br />

development, maintenance and estates management over a 20-year term.<br />

Elsewhere Initial <strong>Fire</strong> and Security impressed by winning two trophies at the Security<br />

Industry Training Organisation Awards.<br />

The Blackburn-based company won the ‘Outstanding Training Practice within an<br />

Organisation’ and ‘Best Training Professional’ categories for training centre manager<br />

David Millett.<br />

Clive Hayton, managing director at Initial <strong>Fire</strong> and Security, said: “Our apprentice<br />

training programme goes from strength to strength and is now, quite rightly, regarded<br />

as the industry benchmark.”<br />

Keep up the good work Initial, who by the way also won the British Security Industry<br />

Association’s chairman’s award recently.<br />

News also broke this month that multi-disciplinary consultancy Atkins had been<br />

appointed as a framework partner on the Environment Agency National Engineering<br />

and Environmental Consultancy Framework (NEECA).<br />

Under the deal Atkins will help to deliver a £2bn flood defence, waterways and water<br />

resources capital works programme over the next 10-years.<br />

Atkins will provide waste management, biodiversity, landscape design, environmental<br />

planning, fisheries, recreation, navigation and water resources.<br />

Framework director at Atkins, Dermod Sweeney, said: “We expect to build on the successes<br />

of the previous NEECA framework.”<br />

With all this activity in our sector, and no shortage of work, it comes as no surprise to<br />

learn there are recruitment problems in building and construction.<br />

According to a survey by KPMG, the sector is having problems recruiting and retaining<br />

skilled staff.<br />

Nearly half of 142 building and construction HR industry executives said skills shortages<br />

were leading their organisation to squeeze profit margins to pay higher wages.<br />

Shock horror, 63% of respondents also said staff were leaving because competitors were<br />

offering higher wages. Welcome to the real world...<br />

Richard Whittington, head of building and construction at KPMG, said: “Skills shortages<br />

remain a huge issue for the building and construction sector... most said this would<br />

remain the case for at least the next two years.”<br />

On a more serious note, you may be interested to learn that a June 6th retrial date<br />

has been announced for the Barrow council architect Gillian Beckingham.<br />

Beckingham faced manslaughter charges following an outbreak of Legionnaires disease<br />

in 2002, which she escaped, but was charged with an H&S offence.<br />

Beckingham is now preparing appeal against the H&S charge for the second time.<br />

The first appeal failed when a deadline for action was missed.<br />

www.practicalfm.co.uk


Nilfisk-Advance keeps<br />

runways clean and safe<br />

The latest road sweepers from Nilfisk-<br />

Advance are helping to keep runways clean<br />

and safe at BAE SYSTEMS’ facilities at<br />

Samlesbury and Warton, which includes the<br />

Eurofighter Typhoon flight line. Regular<br />

sweeping of car parks and internal roadways is<br />

vital to prevent foreign objects and debris<br />

blowing on to runways and causing a hazard to<br />

aircraft. Leading support services company,<br />

Sodexho, has invested in an RS 500 and an RS<br />

850 from Nilfisk’s new road sweeper range to<br />

ensure fast and efficient outdoor cleaning at<br />

the sites.<br />

Stuart Charlton, Sodexho’s Project Development<br />

Executive comments: “NilfiskAdvance conducted<br />

a detailed assessment of BAE SYSTEMS’<br />

requirements, including on site visits, before<br />

recommending the compact RS 500 for<br />

Samlesbury and the larger capacity RS 850 for<br />

Warton. Both machines are proving highly effective,<br />

and Nilfisk’s service and support have been<br />

excellent.”<br />

Are you at risk from UV -<br />

even when you’re inside?<br />

With skin cancer now the most common form<br />

of cancer, research now shows that glass provides<br />

little <strong>protect</strong>ion from UVA ultraviolet<br />

rays - the wavelength thought responsible for<br />

non-melanomas and malignant melanomas.<br />

So if glass affords little <strong>protect</strong>ion from the dangerous<br />

effects of the sun, what measures can be<br />

taken to <strong>protect</strong> staff and customers by those<br />

responsible for offices, schools, hospitals and<br />

shops? There is a simple, cost-effective - and<br />

proven - answer. The application of a LLumar”<br />

solar control performance window film from<br />

CPFilms will block out 99% of ultraviolet radiation.<br />

It’s as simple as that.<br />

Cancer Research UK has warned that cases of<br />

skin cancer have doubled in<br />

the last 25 years, and more<br />

and more people are likely to<br />

get malignant melanomas in<br />

the next few years. For the<br />

first time, people in their 30s<br />

are as likely now to be diagnosed<br />

with both nonmelanoma<br />

and malignant<br />

melanoma as people in their<br />

50s. Sarah Hiom, head of<br />

health information at Cancer<br />

Research UK comments: “Skin<br />

cancers are rising at an alarming<br />

rate. The most effective<br />

way for people to reduce skin<br />

cancer risk is to <strong>protect</strong> their<br />

skin from burning in the sun.”<br />

But while the emphasis is<br />

being put on wearing sun-<br />

Comprehensive training on the selected<br />

RS road sweepers was provided by<br />

NilfiskAdvance prior to the start of the<br />

contract. This ensured Sodhexho’s<br />

cleaning team would be able to operate<br />

the machines safely and achieve optimum<br />

productivity. Sweeping of outdoor<br />

areas is carried out during day and<br />

evening shifts to meet individual site<br />

requirements.<br />

Fast and highly manoeuvrable, the RS<br />

range of road sweepers from Nilfisk-<br />

Advance is designed for tackling all<br />

kinds of outdoor cleaning demands. The<br />

RS 500 used by Sodexho at Samlesbury<br />

has a 500 litre hopper and weighs just 1,500 kg,<br />

making it easy to transport. Its powerful 34 HP<br />

diesel engine provides strong suction for picking<br />

up bottles, stones and other debris.<br />

The versatile Nilfisk RS 850 specified for Warton<br />

has an 850 litre hopper. It has a low noise level<br />

and can climb 18% slopes and overcome 17cm<br />

kerbs and steps. The RS collection also includes<br />

the RS 1300 with a high capacity 1300 litre hopper,<br />

which is ideal for city cleaning. An optional<br />

third brush, and a snow roller brush and salt<br />

spreader are available for the RS 850 and RS<br />

1300. All RS outdoor sweepers can be supplied<br />

with a high pressure cleaning accessory if<br />

required.<br />

With the world’s largest selection of equipment<br />

for cleaning professionals, service contracts, on<br />

site training and finance agreements, Nilfisk-<br />

Advance offers complete, affordable solutions<br />

tailored to individual customer requirements,<br />

from hospitals and schools to airports and shopping<br />

malls. Reader Reply No.: 85016<br />

screen, <strong>protect</strong>ive clothing and staying out of<br />

the midday sun, new research has shown that<br />

being indoors is not as safe as previously<br />

thought.<br />

UVB radiation - which causes sunburn - is<br />

screened by glass, but UVA radiation passes<br />

straight through. Studies at the MD Anderson<br />

Cancer Centre in Texas indicate that while sunscreens<br />

do prevent non-melanoma skin cancers,<br />

they had no effect on preventing malignant<br />

melanoma - the most deadly form of skin cancer.<br />

And it’s not just melanomas that people are<br />

at risk from: photo-ageing (which causes premature<br />

ageing and wrinkles), photosensitivity<br />

(‘heat rash’) and damage to the eye (such as<br />

cataracts and retinal damage)<br />

are all caused by UVA radiation.<br />

But <strong>protect</strong>ing yourself and<br />

those around you with LLumar”<br />

is easy. Installed quickly and<br />

with minimal disruption by a<br />

CPFilms Accredited Installer,<br />

LLumar” is a cost effective<br />

solution - and a small price to<br />

pay for total peace of mind.<br />

Offering unrivalled performance<br />

and <strong>protect</strong>ion, LLumar”<br />

films offer a number of other<br />

benefits to the user, including<br />

reducing glare by 94% and<br />

rejecting up to 85% of solar<br />

heat gain, helping your property<br />

maintain a stable and reasonable<br />

temperature.<br />

Reader Reply No.: 85019<br />

news...<br />

Law firm’s mine of<br />

information<br />

Newcastle based solicitors Hacking Ashton<br />

today revealed that they are keeping their<br />

important archive documents relating to previous<br />

cases 500 feet below ground in a unique<br />

location. DeepStore is an underground document<br />

storage and records management facility<br />

situated deep below the Cheshire countryside.<br />

It is the only secure storage facility of its<br />

kind in the UK.<br />

The law firm keeps its 15000 files at DeepStore,<br />

retrieving between one and ten documents a<br />

week. Previously the firm were storing files in<br />

a warehouse on an industrial estate but Partner<br />

Lewis Griffiths explains the reasons behind their<br />

move, “I’d heard about DeepStore and was very<br />

intrigued about the facility. Our paper files are<br />

immensely important and we have to be sure<br />

that they are stored in the best place possible.<br />

We have also saved money both by relinquishing<br />

the lease on the old warehouse and the better<br />

use of staff time.”<br />

The facility is ideal for storing documents and<br />

sensitive or fragile materials due to its naturally<br />

stable atmospheric conditions: there is no UV<br />

light, no risk of flooding or lightning strikes, no<br />

moisture and no pests or vermin. The temperature<br />

remains at a constant 14°C all year round<br />

together with a relative humidity band of 60-<br />

70%. Hacking Ashton is one of many private<br />

businesses and public organisations storing documents<br />

at DeepStore. Reader Reply No.: 85137<br />

GB Nationwide Crate<br />

Hire launches new<br />

line of collateral<br />

GB Nationwide Crate Hire, part of the SIRVA<br />

Group of Companies, is launching a brand new<br />

line of collateral.<br />

The brochures, which cover the complete range<br />

of GB Nationwide’s products, include crate hire,<br />

moving equipment and consumables. Also<br />

included are flyers aimed at specific vertical<br />

markets: removal companies, librarians and<br />

facility management personnel as well as key<br />

Health and Safety Information.<br />

A new website is also planned for 2006 to match<br />

this new line.<br />

GB Nationwide has been operating in the UK for<br />

more than 25 years and has a wealth of knowledge<br />

in crate hire as well as an excellent reputation<br />

amongst its customers. The new collateral<br />

is designed to reflect GB’s progressive<br />

nature and their honest and informative way of<br />

doing business.<br />

Reader Reply No.: 85048<br />

www.practicalfm.co.uk 5


6<br />

news...<br />

High temperature wash cycles<br />

recommended by an NHS guideline<br />

to process infected laundry<br />

do not kill the lethal bug<br />

Clostridium difficile, scientific<br />

tests have revealed.<br />

Clostridium difficile infections in<br />

healthcare environments have<br />

soared in recent years. Although<br />

reporting cases has only recently<br />

been made mandatory, voluntary<br />

reporting by laboratories showed<br />

there were 43,000 in 2004 - an<br />

increase of 23 per cent.<br />

Earlier this year, it was reported<br />

that the bug had killed a number<br />

of patients in several hospitals,<br />

including 12 people at Stoke<br />

Mandeville Hospital.<br />

Despite the prevalence of the bug,<br />

the NHS still relies on a laundry<br />

guideline last updated a decade<br />

ago. The guideline, HSG (95) 18,<br />

states that infected or foul laundry<br />

should be thermally disinfected.<br />

This means that items should be<br />

washed at no less than 65 degrees<br />

centigrade for at least 10 minutes<br />

of preferably at 71 degrees for a<br />

minimum of three minutes.<br />

But tests by independent microbiologists<br />

have shown that the high temperature<br />

cycles are completely ineffective against<br />

Clostridium difficile.<br />

The microbiologists, from highly respected<br />

Microsearch Laboratories, followed the guide-<br />

Circles theme for<br />

scanner suite<br />

Colourful concentric circles and<br />

solid spheres are featured in the<br />

flooring of the reception and<br />

waiting areas at North Devon<br />

District Hospital’s new MRI scanner<br />

suite.<br />

Using a selection of non-directional<br />

shades from low maintenance<br />

Polyflor Prestige PUR heavy duty<br />

sheet vinyl flooring - from commercial<br />

flooring specialist and Contract<br />

Flooring Association Manufacturer<br />

of the Year Polyflor Ltd - the inset<br />

decoration was created via the<br />

Polyflor Expressions Design Service,<br />

which uses computerised water jet<br />

cutting techniques to produce a<br />

variety of precise shapes and<br />

styles.<br />

Barnstaple-based North Devon<br />

‘Disinfected’ mop had 150,000<br />

Clostridium difficile colonies<br />

line by washing a mop<br />

head which had been<br />

used on an NHS hospital<br />

ward at 71 degrees for<br />

three minutes.<br />

When they subsequently<br />

examined the mop<br />

head, they found it was<br />

still teeming with a<br />

staggering 150,000<br />

colonies of Clostridium<br />

difficile.<br />

Senior Microsearch<br />

microbiologist Mr R D<br />

O’Connor said:<br />

‘Contract cleaners are<br />

doing the best they possibly<br />

can by embracing<br />

developments such as<br />

microfibre mop heads<br />

that literally attract<br />

dust and bacteria like a<br />

magnet.<br />

‘But all their efforts are<br />

wasted because the NHS<br />

guideline on disinfection<br />

just doesn’t work,<br />

as our tests have<br />

proved.<br />

‘After mops have been<br />

washed in accordance<br />

with the guideline, they<br />

then go back out to be used again and spread<br />

bacteria everywhere.’<br />

Microsearch conducted the test on behalf of<br />

leading commercial laundry equipment distributor<br />

JLA, which has developed the revolutionary<br />

Flooring installed the<br />

flooring.<br />

Featuring an innovative<br />

decorative appearance<br />

created by combining duotone<br />

base chips with two<br />

tonal highlight chips for a<br />

brighter, cleaner, fresher<br />

appearance, Polyflor<br />

Prestige PUR is ideally<br />

suited to busy health care,<br />

educational and commercial<br />

environments.<br />

Polyflor Prestige PUR<br />

offers a choice of 16<br />

bright, modem shades and features<br />

a high quality polyurethane reinforcement<br />

which, combined with a<br />

superior closed surface finish, can<br />

cut maintenance costs by up to 48<br />

% by facilitating a low cost, polishfree<br />

cleaning regime for the lifetime<br />

of the flooring.<br />

Polyflor Prestige PUR meets the<br />

general performance requirements<br />

of EN 649 and, fully tested to fire<br />

safety standard EN 13501 - 1, is<br />

certified as Class Bfl-S 1, achieving<br />

the criteria EN ISO 9239-1 ≥<br />

8kw/in2 and the mandatory<br />

requirement of EN ISO 11925-2<br />

pass. The flooring also features<br />

homogeneous monolayer construction<br />

for even wear and 100% useful<br />

life. Reader Reply No.: 85005<br />

AiAX, the UK distributor for<br />

Aermec air conditioning products,<br />

is now able to offer close control<br />

units suitable for computer<br />

rooms, laboratories,<br />

telecom<br />

exchanges and<br />

other environments<br />

where the<br />

temperature and<br />

humidity has to be<br />

closely maintained.<br />

These products are<br />

manufactured by<br />

Tecnair LB in Italy.<br />

They carry out specific<br />

air conditioning<br />

functions primarily<br />

high sensible<br />

heat ratio cooling<br />

together with<br />

heating, humidification,dehumidification,<br />

high efficiency<br />

filtration and ventilation.<br />

The Tecnair LB range of close control<br />

air conditioners is made up of<br />

the K (up to 45kW) and R (from 40<br />

to 90kW) series and offers a complete<br />

range of accessories in order<br />

to meet any system design requirements.<br />

There are units, designated OK and<br />

OR, with upflow air discharge and<br />

OTEX laundry system.<br />

OTEX uses mostly cold water and injects ozone<br />

into the wash process. It kills Clostridium difficile<br />

and other highly dangerous bugs such as<br />

MRSA on all wash cycles.<br />

In another test, Microsearch analysed water<br />

containing Clostridium difficile which had been<br />

held at a temperature of 80 degrees centigrade<br />

for 15 minutes. They found the reduction of<br />

Clostridium difficile spores to be ‘insignificant’.<br />

By comparison, a similar test on OTEX water<br />

found no viable trace of spores after only twoand-a-half<br />

minutes.<br />

OTEX is widely used in care homes throughout<br />

the UK and the Commission for Social Care<br />

Inspection has confirmed that the system complies<br />

with the National Minimum Care<br />

Standards.<br />

Following a recommendation by the Health<br />

Protection Agency’s rapid review panel, the system<br />

is now due to be evaluated by the NHS.<br />

JLA director Dick Cardis said: ‘The NHS guideline<br />

covering laundry needs to be reassessed as<br />

a matter of urgency. It is based on research carried<br />

out over 35 years ago when superbugs were<br />

unheard of.<br />

‘It needs to be changed for two reasons. On the<br />

one hand, its recommendations have been<br />

proven to be ineffective against Clostridium difficile.<br />

On the other hand, it is so outdated that<br />

it takes no account of new innovations.’<br />

As well as guaranteeing total peace of mind,<br />

OTEX also achieves substantial financial savings<br />

due to its use of cold water and the fact that it<br />

disinfects faster than high temperature cycles.<br />

Utility, detergent and labour costs are all cut<br />

dramatically. Reader Reply No.: 85070<br />

Close control<br />

from AiAx<br />

inlet either from the front or from<br />

the bottom, and units designated<br />

UK and UR, with downflow air discharge<br />

and inlet from the top. All<br />

units can work<br />

independently or<br />

be linked in a<br />

local network to<br />

cope with load<br />

peaks efficiently.<br />

There is a choice<br />

of direct expansion<br />

coil units or<br />

chilled water<br />

units. All direct<br />

expansion models<br />

are available<br />

using ozone<br />

friendly R407C.<br />

Free cooling and<br />

two season models<br />

of K and R<br />

series units are<br />

also available in<br />

order to achieve<br />

the maximum energy saving and<br />

security level possible.<br />

These strategies contribute positively<br />

to the environmental impact<br />

of the units during the operation.<br />

The units are quiet, energy efficient,<br />

factory tested before<br />

despatch and come with a wide<br />

range of accessories and options.<br />

Reader Reply No.: 85006<br />

www.practicalfm.co.uk


Kee Klamp Ltd is playing an integral part in<br />

the construction of one of the world’s most<br />

ambitious and inventive seating systems,<br />

‘stretch’, designed by the renowned designer<br />

and Creative Director of Habitat, Tom Dixon<br />

and constructed in Trafalgar Square for the<br />

London Design Festival (19th-22nd September<br />

2005).<br />

Kee Klamp has provided over 600 Kee Klamp(r)<br />

fittings from its market leading range for the<br />

project, together with all the required steel<br />

tube, and the design and installation services<br />

necessary to assemble this extraordinary structure.<br />

The only other elements in the seating system’s<br />

construction are thousands of blue rubber<br />

bands. Rapidly assembled overnight on Sunday<br />

18th September, the complex and innovative<br />

structure was unveiled to the general public at<br />

8am on Monday 19th September, snaking around<br />

Trafalgar Square for a total length of 80 metres.<br />

“When we found out about this fantastic opportunity<br />

to get involved with Tom and the London<br />

Design Festival, we jumped at it,” said John<br />

Thelwell, <strong>Market</strong>ing Manager, Kee Klamp Ltd.<br />

“Not only is it staggeringly original, but this project<br />

also gets the British public up close and<br />

personal with cutting edge design whilst showing<br />

off just how incredibly versatile Kee<br />

Klamp(r) fittings are - the only limit is your<br />

imagination”.<br />

‘Stretch’ is part of Tom Dixon’s ongoing passion<br />

to bring quality contemporary design to everybody’s<br />

lives. Since being awarded an OBE for his<br />

Ventilation hygiene -<br />

read this first<br />

New from the Heating and<br />

Ventilating Contractors’<br />

Association (HVCA) is their ‘Guide<br />

to Good Practice. Internal<br />

Cleanliness and Ventilation<br />

Systems’ now available from the<br />

publications division of HVCA.<br />

Released at a time when the air<br />

quality expectations of building<br />

occupiers is higher than ever,<br />

this comprehensive<br />

guide to ventilation<br />

hygiene<br />

should be essential<br />

reading for<br />

anyone working<br />

with building ventilation,<br />

and therefore<br />

an invaluable aid to<br />

specifiers, consultants<br />

and legislators to<br />

ensure that ventilation<br />

systems are properly<br />

maintained.<br />

Adherence to the standards<br />

contained in the guide will<br />

provide clear and detailed<br />

proof that the ventilation system in<br />

a building is safe and well maintained,<br />

which, in turn, is vital for<br />

securing adequate insurance cover.<br />

The guide details further improvements<br />

that can be made to best<br />

practice standards, with particular<br />

reference to kitchen extract systems.<br />

It will be especially valuable,<br />

therefore, in relation to kitchen<br />

ventilation, due to the elevated<br />

risk of grease deposits in extract<br />

services to British design in 2000, Tom Dixon has<br />

achieved world recognition for his extraordinary<br />

design vision. Tom continues to run his prestigious<br />

furniture and product design label whilst<br />

remaining the creative director for Habitat.<br />

“Kee Klamp Ltd have been fantastic with their<br />

support for the project; we came up with an<br />

systems, which can cause fires.<br />

“As the bar for air quality standards<br />

is raised, the industry is seeking<br />

guidance,” commented Gareth<br />

Keller, HVCA head of specialist<br />

group services.<br />

“This new guide draws on the very<br />

extensive experience of HVCA<br />

members, and has been<br />

written to meet the need<br />

for in-depth best practice<br />

advice.”<br />

Keller added that,<br />

“Lower work performance<br />

is often symptomatic<br />

of poor<br />

indoor air quality in<br />

offices and schools,<br />

and asthma and<br />

allergies are more<br />

prevalent than<br />

ever.<br />

“Everyone has<br />

the right to healthy<br />

indoor air, so it is vital<br />

that we do everything in our<br />

power to ensure optimum indoor<br />

air quality.<br />

“Apart from the health benefits<br />

and improved productivity from<br />

more comfortable staff, it’s also<br />

worth bearing in mind that energy<br />

bills are also much lower with properly<br />

cleaned ventilation.<br />

“We feel certain that this guide will<br />

provide a crucial resource for anyone<br />

concerned with building ventilation<br />

hygiene.”<br />

Reader Reply No.: 85022<br />

Leeds City Council has purchased<br />

a fleet of five Ransomes Spider<br />

mowers for maintaining steep<br />

banks around the city. The<br />

unique, remotely controlled<br />

rotary mowers were delivered<br />

recently following a 30-week trial<br />

period with a machine hired in<br />

from Swan Plant.<br />

Chris Simpson, Transport and Fleet<br />

Manager at Leeds City Council, was<br />

stopped in his tracks by a demonstration<br />

on the Ransomes Jacobsen<br />

stand at SALTEX in 2004. He immediately<br />

recognised its potential and<br />

how it could benefit his Parks &<br />

Countryside team.<br />

A demonstration was duly arranged<br />

by Palmers Groundcare, Ransomes<br />

Jacobsen’s local dealer at Selby,<br />

which took place on a particularly<br />

difficult site in Leeds. It confirmed<br />

that the Spider could do what was<br />

being claimed and that it had other<br />

benefits too, especially with regard<br />

to Health and Safety.<br />

news...<br />

Kee Klamp and Tom Dixon ‘stretch’ the boundaries<br />

of seating design for the London Festival<br />

idea which could only be transformed into a<br />

product due to the versatility of Kee Klamp fittings<br />

and the support and vision of the technical<br />

team and management of Kee Klamp Ltd.” said<br />

Tom Dixon. “I hope that everybody who visits<br />

‘stretch’ gets as much enjoyment from it as the<br />

project team has had in designing the concept<br />

and creating the final structure.”<br />

The market leading Kee Klamp(r) fittings range<br />

includes a wide variety of easy to use, galvanised<br />

cast iron fittings for the quick and simple<br />

connection of pre-cut lengths of standard<br />

tubing to form any type of tubular framework<br />

structure. All fittings within this versatile and<br />

extensive product range incorporate an integral<br />

socket set screw which locks the fitting securely<br />

onto its tube, eliminating the need for time<br />

consuming welding or specialist installation<br />

skills. A standard hex ratchet and tube cutters<br />

are the only tools required to create strong,<br />

rigid structures. This approach helps keep structure<br />

assembly time down to an absolute minimum,<br />

as with ‘stretch’, and reduce costs whilst<br />

giving excellent strength and stability.<br />

With over 100 million units sold, Kee Klamp Ltd<br />

produces the world’s leading structural tube fittings.<br />

Kee Klamp Ltd also provides tubular solutions<br />

for roof edge <strong>protect</strong>ion with its popular<br />

KeeGuard system, and for interior or exterior<br />

balustrading applications with its Keenect system.<br />

Kee Klamp Ltd is certified to BS EN ISO<br />

9001 and is recognised as an Investor In People.<br />

Reader Reply No.: 85024<br />

5 Ransomes Spiders<br />

weave web across Leeds<br />

“This was relatively new technology<br />

and we wanted to test the<br />

water, so to speak”, Chris Simpson<br />

said. “I contacted David Curwell at<br />

Swan and he agreed to purchase<br />

the machine, which we then hired<br />

for a 30 week contract period. We<br />

used it throughout the winter on<br />

steeper embankments where we<br />

had carried out site specific risk<br />

assessments. Four operators were<br />

trained to use it at the various<br />

locations. The 30-week hire was a<br />

really good way to understand how<br />

the machine operated; its numerous<br />

plus points, its limitations and<br />

the benefits that it offers. As<br />

responsible employers we have a<br />

duty to pursue all avenues with<br />

regard to the health and safety of<br />

our operators. Hand and arm vibration<br />

is a particularly important<br />

issue and the Spider, being remotely<br />

operated, alleviates this at a<br />

stroke.”<br />

Reader Reply No.: 85026<br />

www.practicalfm.co.uk 7


8<br />

news...<br />

CentraLine’s allows<br />

HVAC management<br />

from anywhere<br />

The Arena web-based workstation<br />

package has been introduced as<br />

the standard interface to<br />

CentraLine building management<br />

systems, for energy-efficient networked<br />

automation of heating,<br />

ventilation and air conditioning<br />

(HVAC) systems in small and medium<br />

sized buildings. Buildings can<br />

be managed easily via a browser -<br />

locally or from anywhere in the<br />

world. Typical premises include<br />

offices, schools, health centres,<br />

public and apartment buildings,<br />

health centres and retail premises.<br />

MacLellan scores<br />

with Niketown<br />

Nike, the largest sports and fitness<br />

company in the world, has<br />

appointed MacLellan<br />

International to deliver specialist<br />

services at its UK flagship store,<br />

Niketown, Regent Street, London.<br />

MacLellan’s 17-strong team are<br />

responsible for a full time programme<br />

of cleaning 69,000 sq. ft<br />

of retail and office space spread<br />

over three floors. The store<br />

opened in summer 1999 and is<br />

one of 14 Niketowns globally.<br />

London’s is the largest Niketown<br />

in the world and one of only two<br />

in Europe.<br />

MacLellan tendered in November<br />

2004 and was appointed in March<br />

2005. The contract started on 1st<br />

April and includes morning, day and<br />

evening cleaning of office accom-<br />

Arena is easy to use,<br />

being based on Internet<br />

Explorer.<br />

Time programmes for<br />

individual rooms, areas<br />

or the entire building<br />

can be changed with a<br />

few mouse clicks, making<br />

it quick and easy to<br />

react to changing holiday<br />

periods or business<br />

hours.<br />

Arena minimises engineering<br />

effort through<br />

plug and play functionality<br />

and automatic<br />

identification of all<br />

devices on the network.<br />

Workstations can be given their<br />

own IP address and can be accessed<br />

from anywhere in the world without<br />

buying additional licenses.<br />

Arena is available through a network<br />

of CentraLine “Partner” companies<br />

- experienced, independent<br />

control system specialists with a<br />

high level of expertise. CentraLine<br />

employs proven technologies from<br />

a global HVAC leader, tailored precisely<br />

to individual requirements of<br />

commercial, public or mixed-use<br />

premises.<br />

Reader Reply No.: 85007<br />

modation, retail areas, washrooms<br />

and feminine hygiene.<br />

MacLellan’s Divisional Director,<br />

Greg Doherty said, ‘We are delighted<br />

to have been awarded this contract<br />

by Nike. The tender was challenging<br />

and we are enjoying working<br />

in such an exciting environment<br />

as Niketown.”<br />

Jimmy Holmes, Nike’s Head of<br />

Facilities for UK and Ireland commented,<br />

“The tender to provide<br />

specialist services at our flagship<br />

store, Niketown, was highly competitive.<br />

It’s important to us that<br />

we work with partners that share<br />

our values; in MacLellan we are<br />

confident we have found a service<br />

provider that we can work closely<br />

with to achieve our common<br />

goals.” Reader Reply No.: 85017<br />

Frontrunner<br />

fronts finance<br />

Fortis is a major commercial<br />

finance company in Turhout<br />

Belgium enjoying pristine offices<br />

<strong>protect</strong>ed by Frontrunner Brush<br />

entrance matting. Plastex distributor<br />

Sanimat supplied the matting.<br />

The company needed to find an<br />

effective way of maximising the<br />

removal of dirt from entering their<br />

new building. The original idea of<br />

using an aluminium-framed<br />

entrance system was rejected<br />

because of the unevenness of the<br />

external paving and the fact that<br />

heavy traffic and trolleys would<br />

damage the system unless it was<br />

expensively retrofitted into a new<br />

mat-well. A further complication<br />

was the revolving door area.<br />

If only doctors could<br />

guarantee their patients<br />

for 15 years...<br />

A GP surgery and pharmacy<br />

features roofline<br />

products that come with<br />

an automatic 15-year<br />

guarantee against<br />

defects and discolouration.<br />

Low-maintenance PVC-ue<br />

fascia and soffit boards<br />

were specified for the<br />

new development in<br />

Forton Road, Gosport, Hampshire.<br />

The colour chosen, Expresso<br />

Brown, is available across a broad<br />

selection of Celuform cellular plastic<br />

roofline and cladding products.<br />

Celuform are so confident about<br />

the product’s quality and stability<br />

that they recently increased the<br />

guarantee from 10 to 15 years. The<br />

Expresso Brown colour is created<br />

by bonding a colour stable PVF foil<br />

onto the profile surface. It is available<br />

on a large selection of<br />

Celuform’s best selling roofline and<br />

cladding profiles, including Open V-<br />

Joint, Elite, Conquest and multipurpose<br />

board.<br />

Developed by Dupont for the<br />

aerospace industry, the foil is<br />

designed to withstand extremes of<br />

After looking at other applications,<br />

Fortis found that the Frontrunner<br />

Entrance flooring system would<br />

provide the perfect solution. This<br />

comprises various options based on<br />

a vinyl grid with absorbent parallel<br />

insets which clean, scrape and dry<br />

shoes effectively.<br />

Here however, the more aggressive<br />

version of Frontrunner Brush was<br />

chosen where the normal<br />

absorbent insets are replaced with<br />

high quality nylon brushes. Because<br />

of its flexibility, the matting contours<br />

perfectly over the paving,<br />

whilst remaining stable underfoot.<br />

Chamfered edges, on three sides of<br />

the 1.22 x 3.2m matting, facilitate<br />

easy access, particularly for the<br />

disabled and trolleys.<br />

It was also simple to<br />

install the matting<br />

on site to fit perfectly<br />

with the awkward<br />

curved shape<br />

around the revolving<br />

door. When<br />

required, the matting<br />

can be lifted<br />

easily to clean up<br />

shoe dirt which has<br />

been shed through<br />

the grid instead of<br />

being transferred<br />

inside.<br />

Reader Reply<br />

No.: 85038<br />

temperature variation and ultra<br />

violet light exposure. These properties<br />

are vital where large areas of<br />

PVC are subjected to heat buildup.<br />

The foil is exclusive to<br />

Celuform and is the highest specification<br />

product of its kind available<br />

in the UK.<br />

Because Expresso Brown is available<br />

for the Conquest fascia system,<br />

as well as Open V-Joint<br />

cladding, the whole frontage of a<br />

property can be clad in matching<br />

dark brown roofline and weatherboarding.<br />

Celuform offers a wide range of<br />

foiled and coloured profiles that<br />

are guaranteed against fading and<br />

changes in colour.<br />

Reader Reply No.: 85020<br />

www.practicalfm.co.uk


Lanes for Drains<br />

has claimed a<br />

record-breaking<br />

reline. The UK’s<br />

largest independent<br />

drainage<br />

specialist has<br />

broken its own<br />

and the UK<br />

record for the<br />

longest reline,<br />

with the installation<br />

of a single<br />

liner measuring<br />

over half a kilometre<br />

and<br />

weighing in at<br />

more than 10<br />

tonnes.<br />

The reline was part of a 727-metre renovation<br />

of 450 diameter mainline sewer along the banks<br />

of the River Tweed in Peebles, Scotland. And<br />

Lanes did it in just two sections: firstly relining<br />

a massive 509-metres with one liner before<br />

installing a second 218-metre length to complete<br />

the run.<br />

Lanes’ previous reline record was 489 metres.<br />

Lanes had been contracted to carry out the<br />

Peebles renovation as part of a multi million<br />

pound flood alleviation scheme for Scottish<br />

Water Solutions being undertaken by Morrison<br />

Construction Services.<br />

Lanes decided to install the two liners - the<br />

Kee Klamp helps drive home<br />

the success of new TopGolf<br />

<strong>Market</strong> leading Kee Klamp(® fittings from Kee<br />

Klamp Ltd have carded an impressive score<br />

for versatility in the construction of 48 new<br />

driving range bays at the TopGolf Game Centre<br />

in Addlestone, Surrey.<br />

The new TopGolf Game Centre is a recent redevelopment<br />

of the former Surrey Golf &<br />

Fitness site, which has seen the creation of a<br />

new hi-tech driving range, 9-hole golf course<br />

and fitness centre. Building owners Baydrive,<br />

working in partnership with Project Managers,<br />

Jeff Mason Design Associates (JMDA) and architects,<br />

Limbrick Limited, specified the Kee<br />

Klamp® fittings for use in the new driving range<br />

bays. Providing a more versatile alternative to<br />

pre-fabricated framing, the fittings help create<br />

tubular structures which divide up the internal<br />

driving bay areas and provide support for seating,<br />

poster frames and signage.<br />

The wide variety of fitting types and their com-<br />

Lanes breaks reline<br />

record by 20 metres<br />

Game Centre<br />

longest upstream and the other downstream -<br />

from the same inversion point. But it wasn’t just<br />

the length of the liner which made this contract<br />

such an achievement, according to Simon Bull,<br />

Lanes’ Reline Operations Manager.<br />

“The proximity of the drains to the river - about<br />

3-metres in some places - was causing severe<br />

water ingress so we pre-lined the sewer first.<br />

We also set out 2.3Km of 200 diameter overpumping<br />

in three lines along the river bank. And<br />

we built a 780-metre temporary roadway with a<br />

12 x 12-metre working platform.<br />

“Overhead power cables meant that we couldn’t<br />

operate in the normal way. Instead of lifting<br />

equipment we had to hand hoist the 10-tonne<br />

liner up the 5-metre high staging we had built<br />

and install it by hand.<br />

“The installation process took 4 days which was<br />

quite risky because the uncharacteristically<br />

warm weather could have accelerated the curing<br />

process. The £70,000 worth of reline materials<br />

had been delivered in a refrigerated vehicle<br />

because temperature is so crucial.”<br />

Curing the liner required 2 four and a half million<br />

BTU boilers - a process which took another<br />

two days, followed by a further 48 hours for<br />

trimming and cutting.<br />

Simon adds “Despite the obstacles, the post<br />

installation survey showed a perfect reline and<br />

since we completed the second 218-metre section<br />

without a hitch too, Morrison Construction<br />

Services was more than happy with our recordbreaking<br />

reline!” Reader Reply No.: 85037<br />

patibility with different tube sizes ensured that<br />

the precise arrangement of framing required for<br />

the functionality of the scheme could be easily<br />

achieved. After a mock-up using size 8 tube and<br />

fittings, the project team decided appearance<br />

would be improved if the tube diameter was<br />

reduced to size 7. Also, the versatility of the<br />

Kee Klamp® fittings range, incorporating special<br />

crank and end fittings, proved significant, eliminating<br />

the need for any costly one-off fabrications.<br />

All fittings and tube were powder coated<br />

to create a high quality, aesthetically attractive<br />

appearance with no on-site finishing required.<br />

“We felt that using Kee Klamp® fittings, effectively<br />

a sectional off-the-shelf system of components,<br />

would give us better quality control<br />

and enable more flexibility on site than if we<br />

opted for a pre-fabricated framing solution”<br />

says Ian Green of JMDA. “This supposition was<br />

entirely justified by the end result”.<br />

The whole construction was quickly and efficiently<br />

completed by the main contractor,<br />

Phelan Construction, without the need for any<br />

specialist help. All fittings within the versatile<br />

and extensive Kee Klamp® product range incorporate<br />

an integral socket set screw which locks<br />

the fitting securely onto its tube, eliminating<br />

the need for time consuming welding or specialist<br />

installation skills. A standard hex ratchet and<br />

tube cutters are the only tools required to create<br />

strong, rigid structures. This approach helps<br />

keep structure assembly time down to an absolute<br />

minimum and reduce costs whilst giving an<br />

excellent slip load performance.<br />

Reader Reply No.: 85039<br />

The Greenest<br />

Olympics Ever?<br />

news...<br />

A very strong aspect of London’s successful<br />

bid to host the 2012 Olympics was the teams<br />

pledge that these would be the first ever sustainable<br />

Games.<br />

The plans, which will transform one of the city’s<br />

most underdeveloped areas into a model for<br />

sustainable urban development, will have a positive<br />

impact on the local and broader community<br />

not only in the short term but also in the<br />

medium and long term.<br />

Such far sightedness will need strategic partnerships<br />

from companies who share both the vision<br />

and ability to meet the most strenuous requirements.<br />

Grundfos pumps were the first manufacturers to<br />

integrate speed control into their pumps and<br />

have been doggedly promoting variable speed<br />

technology ever since.<br />

With a range of pumps that will answer the<br />

questions posed by the various applications that<br />

the Olympics will demand, plus the ability to<br />

save up to 76% energy over their fixed speed<br />

counterparts, Grundfos are well positioned to<br />

supply the pumps for all facets of the Games.<br />

Add to this their track record in having supplied<br />

66% of the pumps to Athens and 88% of the<br />

pumps to Euro 2004 and they are sure that UK<br />

consultants and contractors will recognise their<br />

ability to make an outstanding environmental<br />

contribution. Reader Reply No.: 85040<br />

Pickfords Records<br />

Management goes green<br />

Pickfords<br />

R e c o r d s<br />

Management, a<br />

member of the<br />

SIRVA Group of<br />

Companies, is<br />

currently trialing<br />

the super green<br />

E-Mercury electric<br />

delivery<br />

vehicle.<br />

Supplied by<br />

Modec Vehicles<br />

Limited the van<br />

has a top speed of<br />

50mph, a range of<br />

150 miles, a payload of 2 tonnes and a 12 cubic<br />

metre load volume, making it an excellent, cost<br />

effective and environmentally friendly option<br />

for the regular deliveries and collections that<br />

Pickfords makes every day in towns and cities<br />

across the UK.<br />

Currently being trialed at Pickfords’ Bow depot<br />

for deliveries in and around the London<br />

Financial and City sector, the vehicle is proving<br />

a big hit with the drivers. Not least as being so<br />

environmentally friendly it is exempt from the<br />

Congestion Charge and parking fines.<br />

An added bonus for Pickfords are the security<br />

systems that come as standard. The vehicle<br />

automatically switches itself off 30 seconds<br />

after the driver leaves his seat but, more crucially,<br />

at this stage the vehicle controls are also<br />

locked making it impossible to steal the vehicle<br />

whilst the driver is making his delivery.<br />

Reader Reply No.: 85046<br />

www.practicalfm.co.uk 9


10<br />

news...<br />

Tensaguide ® allows<br />

access for all<br />

As part of a recent refurbishment<br />

to its reception area and improvements<br />

to disabled access to its<br />

building, Basildon Council has<br />

called upon Tensator (the world’s<br />

leading customer guidance specialist)<br />

to upgrade its existing visitor<br />

queue system. It is now<br />

equipped with a new Tensaguide ®<br />

solid beam queue management<br />

solution, so that visitors to the<br />

offices can easily locate and navigate<br />

the queuing path to the main<br />

reception and cash desk - a big<br />

improvement over the old dispersed<br />

queue system.<br />

Located in the centre of Basildon,<br />

the busy Council offices cater for<br />

large numbers of people visiting<br />

the building for many different reasons.<br />

Following the refurbishment,<br />

an organised queue system was<br />

imperative to maximise the benefit<br />

“Our Honeywell air<br />

cleaners are brilliant”<br />

National-award-winning licensees<br />

David and Gillian Heyes are using<br />

clean air technology to strike an<br />

ideal balance between smoking<br />

and non-smoking at the Garsdale<br />

Country Inn and Restaurant, near<br />

Bury, Lancs.<br />

“Our two Honeywell high-tech air<br />

cleaners are brilliant - you can’t<br />

smell smoke even though people<br />

are smoking,” said Gillian. “Nonsmokers<br />

never complain about<br />

smoke and can socialise with their<br />

smoking friends without discomfort.”<br />

Husband and wife, David and<br />

Gillian jointly won the British<br />

Institute of Innkeeping’s “Licensee<br />

for visitors. The Council<br />

specified Tensator’s Dual-<br />

Beam Tensaguide ® system in<br />

bright pink. The colour<br />

matches the building’s<br />

colour scheme, whilst also<br />

enabling visually impaired<br />

visitors to easily locate the<br />

entrance to, and path<br />

through, the queuing system.<br />

The Tensaguide ® system<br />

also features frosted infill<br />

panels which incorporate<br />

large queue directional arrows to<br />

further help visitor flow. The posts<br />

are socket mounted and have been<br />

installed on a raised floor, with<br />

floor screw locators that enable<br />

correct positioning of the posts<br />

after floor cleaning or maintenance.<br />

The post and cross beams<br />

are linked to form a sturdy, but also<br />

adaptable, queue guidance system.<br />

In addition to this, the width of the<br />

queuing channels has been<br />

increased to provide unobstructed<br />

wheelchair access.<br />

Tensaguide ® from Tensator is the<br />

solid beam version of the popular<br />

Tensabarrier ® system. It is available<br />

in single or dual beam styles and<br />

can stand alone or be easily integrated<br />

with retractable webbing<br />

systems its solid beam design<br />

allows for a more robust system.<br />

Reader Reply No.: 85056<br />

of the Year” in 2004, so are experts<br />

in satisfying their customers.<br />

These include regulars for whom<br />

the Garsdale is their “local” to diners<br />

from a wide area who travel to<br />

enjoy the highly-acclaimed restaurant.<br />

“We don’t want to ban smoking and<br />

concentrate on food because we’d<br />

lose our ‘local’ customers, most of<br />

whom smoke,” revealed Gillian.<br />

“With the Honeywell air cleaners<br />

no-one suffers.<br />

“One air cleaner ensures a healthy<br />

and clean, smoke-free atmosphere<br />

in the bar area, where we allow<br />

smoking. The second ensures the<br />

lounge near the restaurant also<br />

remains pollution-free, not only<br />

between the dining hours of 12-<br />

2pm and 6-9pm, when we don’t<br />

allow smoking there, but also at<br />

other times when it can be full of<br />

drinkers including the local football<br />

team and football fans, most of<br />

whom smoke. We don’t allow<br />

smoking in the restaurant, which is<br />

a separate room.<br />

Honeywell air cleaners actively<br />

remove pollutants and supply the<br />

clean air over a large area, unlike<br />

ventilators which only move air and<br />

unlike air conditioners which only<br />

cool air and adjust humidity.<br />

Reader Reply No.: 85068<br />

PHS Waterlogic makes its<br />

mark, with Watermarques<br />

Leading mains-fed water dispenser<br />

provider PHS Waterlogic<br />

has just added a flexible, new<br />

product range to its portfolio -<br />

Watermarques.<br />

The Watermarques system delivers<br />

great quality purified drinking<br />

water through ice-bank technology<br />

and is designed to meet the needs<br />

of three specific customer niches -<br />

those requiring high volume dispensing,<br />

dispensing in tight spaces<br />

and multi-floor dispensing.<br />

Correspondingly, there are three<br />

distinct product lines in the<br />

Watermarques range - Conference<br />

and Banqueting, Space Saver and<br />

Multi-Point.<br />

The Watermarques Conference and<br />

Banqueting system has been<br />

designed specifically for high volume<br />

consumption in the hospitality<br />

trade. It dispenses top quality<br />

chilled still and sparkling water<br />

into bottles for table use at a fraction<br />

of the cost of buying in branded<br />

product. In fact, savings of up to<br />

90% have been recorded with<br />

Watermarques, compared to prebottled<br />

hospitality water. The system<br />

comes complete with smart,<br />

dishwasher-safe, reusable swingtop<br />

glass bottles, which can be<br />

branded with the client’s own logo,<br />

enabling them to promote their<br />

own brand to delegates and guests,<br />

rather than that of a bottled water<br />

A moving message<br />

from MFI<br />

As part of its ongoing program to<br />

inform and enlighten customers<br />

of special event, offers and sales,<br />

MFI have installed a moving message<br />

display at its store next to<br />

the company’s London HQ.<br />

However, being that the store has<br />

an aesthetically designed front<br />

made of glass; the integration of<br />

an LED display had to be carefully<br />

considered before installation<br />

The task of providing a solution<br />

that would meet both design and<br />

planning requirements was given to<br />

Messagemaker Displays, one of<br />

Europe’s leading suppliers of intelligent<br />

messaging systems. Jim<br />

Francis, of Messagemaker takes up<br />

the story, “As a company<br />

Messagemaker are continually challenged<br />

by customers to provide<br />

bespoke solutions to what are considered<br />

difficult situations. Here<br />

manufacturer.<br />

Where space is at a premium - in<br />

smaller tea-point areas, for example<br />

- the same chilled water quality<br />

can be enjoyed using the<br />

Watermarques Space Saver system.<br />

With Space Saver, the bulk of the<br />

product - the filtration system - is<br />

snugly tucked away in a cupboard<br />

while water is piped to a drinking<br />

water faucet. This can be added to<br />

an existing sink or worktop, or can<br />

be installed with its own drip-tray,<br />

which self-empties into the waste<br />

outflow. Either way, it’s a compact<br />

and convenient way to provide top<br />

quality drinking water - direct or<br />

into bottles - in tight spaces.<br />

Reader Reply No.: 85058WM01<br />

we have a furniture retailer with a<br />

reputation for leading edge design,<br />

who wished to provide its customers<br />

with regularly updated<br />

information at a location outside of<br />

its Flagship store”<br />

Positioning the display was not a<br />

particular problem as there was<br />

already in position a flag pole sign<br />

to which the new display could be<br />

attached. Here we had power and<br />

fixing positions, but no way of communication<br />

with a display that<br />

would need constant updating. Jim<br />

continues “Once we had decided<br />

upon the actual customers requirements<br />

we designed and built a tailor-made<br />

solution, the dimensions<br />

of which would enhance the existing<br />

static display. The paint finish<br />

was to a specific RAL to ensure it<br />

matched the existing colour-ways.<br />

We incorporated sunlight readable<br />

LED’s which provided a viewing distance<br />

up to 150 meters. Finally we<br />

overcame the communications<br />

problem through the use of Blue<br />

Tooth wireless connectivity. This<br />

was done by installing a modem<br />

within the body of the display<br />

which would connect directly to a<br />

remote PC within the building. The<br />

display can be pre-programmed<br />

and updated infinitum”<br />

Reader Reply No.: 85033<br />

www.practicalfm.co.uk


IDentilam create a dynamic<br />

new customer website<br />

IDentilam Plc systems provide web-based<br />

solutions for the Corporate and Event<br />

<strong>Market</strong>s. They are shaping ID Card production<br />

and management for the twenty first century<br />

from a base at Faygate, near Gatwick off the<br />

M25.<br />

Owing to the growing numbers of web users<br />

worldwide and with a longstanding ability to<br />

provide shared and disseminated information<br />

online, IDentilam are pioneering a range of<br />

ported solutions that run securely over the<br />

internet or intranets.<br />

The marketing team has also overhauled an<br />

extensive customer website @<br />

www.identilam.co.uk. Its’ new clear style<br />

means that overlapping products are more easily<br />

navigated, and can be fully accessed through<br />

just one screen. ‘This site promotes the online<br />

nature of our solutions very much better, particularly<br />

the end-to-end solutions which form<br />

the very basis of our success’ says Graham<br />

Ripley, Managing Director at<br />

IDentilam.<br />

Intuitive, clear displays about a<br />

wide range of accessories and<br />

lanyards mean that users waste<br />

no time in searching, and are<br />

more able find the best products<br />

for their needs. Various crosslinks<br />

also provide access to<br />

online demonstrations for key<br />

products - including animations<br />

of the popular ‘visitorsonline’,<br />

‘badge and track’ and ‘conference<br />

card creator’ software.<br />

Graham adds that ‘Clients can<br />

now apply online for user access<br />

rights that will enable some “trialling”<br />

of our ‘idcardsonline’<br />

solutions’.<br />

And because a personal service is<br />

always paramount, additional<br />

dedicated support is available<br />

from the friendly customer sales team on +44<br />

(0)1293 854700. As source code developers who<br />

sell to end-users only, IDentilam take full<br />

responsibility for customers’ end-to-end solutions.<br />

All of the development, manufacture and<br />

administration operate under a regulated ISO<br />

9000 environment and they also offer a variety<br />

of ongoing service contracts.<br />

To meet rising demands for instant access to<br />

information, IDentilam are continuously making<br />

personnel facts more easily available for all<br />

management purposes. idcardsonline have an<br />

interactive interface, and can be customised to<br />

suit clients through all manner of business rules<br />

and controls. These are built-in to ensure both<br />

the security and flexibility of the solution.<br />

As a long established developer of Photo ID Card<br />

software, the firms ‘ComPic’ programme<br />

(Computer Photo ID Card) has been in use in<br />

over fifty countries since 1986.<br />

Reader Reply No.: 85051<br />

B.I.G breakthrough<br />

for visitor ID badges<br />

B.I.G, the badging solution specialist, has<br />

launched in the UK an innovative ID badging<br />

system that visually changes its appearance to<br />

ensure that visitors don't outstay their welcome.<br />

TIMEbadge changes colour when a<br />

visitor's badge is no longer valid,<br />

eliminating the risk of unauthorised<br />

badge use and the need to<br />

collect used badges. Even if a visitor<br />

fails to hand in their badge at<br />

the end of their visit, they won't<br />

be able to re-use the badge to<br />

regain access without being<br />

noticed.<br />

Each TIMEbadge consists of a specially<br />

coated white adhesive front<br />

part and a back part that's preprinted<br />

with time-release ink.<br />

Once the front part is applied to<br />

the back part, the TIMEbadge is<br />

activated.<br />

The rate of TIMEbadge expiration<br />

ranges from half a day to one<br />

month. Depending on the expiration<br />

period chosen, the TIMEbadge will remain<br />

white for the majority of that time before the<br />

change begins. For example, a One-Day Expiring<br />

TIMEbadge issued in the morning will reveal<br />

light pink bars by late afternoon, and darker<br />

pink bars within one day, clearly signalling that<br />

the badge has expired.<br />

Once an Expiring TIMEbadge is activated, the<br />

expiration process cannot<br />

be reversed as it is impossible<br />

to separate the<br />

front part from the back<br />

part without visibly damaging<br />

the badge. The<br />

Expiring TIMEbadge is not<br />

affected by light, so the<br />

expiration process works<br />

indoors and outdoors, day<br />

or night.<br />

Different badges are<br />

available for heavy or<br />

moderate visitor traffic<br />

and can be colour-coded<br />

to distinguish between<br />

different types of visitor<br />

or different days of the<br />

week. TIMEbadges can<br />

be used with any visitor<br />

management software.<br />

B.I.G has already received an order from a<br />

major investment bank for 200,000 customised<br />

Expiring TIMEbadges - an early sign that the<br />

badges will prove to be a huge hit in the UK.<br />

news...<br />

SmartTrack is no<br />

longer a secret<br />

There has been a marked increase in the level<br />

of interest in the SmartTrack mobile robotic<br />

surveillance system following its appearance<br />

on a recently broadcast documentary on shop<br />

theft, reports Noel Verbruggen, Managing<br />

Director of Intrepid Security Solutions.<br />

Dispatches: Secrets of the Shoplifters examined<br />

the staggering scale of shop theft which costs<br />

retailers and ultimately consumers billions of<br />

pounds every year. While the general public<br />

largely consider shoplifting a trivial and 'victimless'<br />

crime, the program made the point that<br />

theft from stores is increasingly lining the pockets<br />

of drug addicts and gangs of organised criminals<br />

who are stealing to order.<br />

“The producers as part of their research for the<br />

program visited our stand at IFSEC 2005. This<br />

gave us an opportunity to demonstrate to them<br />

the benefits of SmartTrack not the least of<br />

which is its powerful deterrent effect. Would be<br />

thieves cannot see where the camera is positioned<br />

on the track as it is hidden behind a tinted<br />

or mirrored enclosure”, said Noel<br />

Verbruggen.<br />

Intrepid have already received significant orders<br />

for SmartTrack from a number of well known<br />

retailers including ASDA, B&Q and CO-OP and<br />

following the publicity on the Dispatches program<br />

are confident that they will be able to<br />

report other large orders for the product in the<br />

near future.<br />

Portable boiler plant<br />

helps construction<br />

continue at Walsgrave<br />

Hospital<br />

When leading PFI/PPP service provider<br />

Skanska wanted help to maintain temperature<br />

so that floor laying processes could<br />

continue during the construction of<br />

Walsgrave hospital in Coventry, the company<br />

turned to Andrews Sykes for a complete<br />

hire solution that included 500kW<br />

Hotmobil mobile packaged boiler plant.<br />

The process to lay vinyl flooring was scheduled<br />

for January-March 2005 and there was<br />

no time for procrastination. "Unfortunately it<br />

was a cold time of year but we couldn't let<br />

the weather delay construction," explains<br />

Skanska project manager, Nigel Lewis. "To be<br />

able to continue with the floor laying process<br />

we had to maintain an ambient temperature<br />

of 17ºC around the clock - 24 hours a day."<br />

At first Skanska asked hire solutions specialist<br />

Andrews Sykes to provide small KH500<br />

propane powered heaters but following a site<br />

survey it was recognised that the quantity of<br />

heaters required would not be economical to<br />

run because of gas usage and the labour<br />

required to repeatedly change cylinders.<br />

The alternative solution proposed by<br />

Andrews Sykes was to install two 500kW<br />

Hotmobil mobile packaged boiler plant connected<br />

to 16, 50kW internal air-handling<br />

units, distributed equally around the four<br />

floor areas of the building. The installation<br />

took approximately two weeks to complete,<br />

with much of the heating hose placed in<br />

trays above head height. In total approximately<br />

3km of hose was used. Andrews Sykes<br />

also had to provide step-up power transformers<br />

with RCD <strong>protect</strong>ion to suit the 230V airhandling<br />

units; the only power available on<br />

site was 110V. Other equipment supplied by<br />

Andrews Sykes included two 4700 litre bunded<br />

fuel tanks and two high specification<br />

pumps.<br />

www.practicalfm.co.uk 11


12<br />

news...<br />

ABB drive saves<br />

energy at the FA<br />

A 22kW variable speed drive from<br />

ABB is helping staff keep their<br />

cool at the Football Association’s<br />

headquarters in London. By varying<br />

the speed of the building’s air<br />

handling fan to match the changing<br />

pressure in the air ducts precisely,<br />

the drive is also helping<br />

the FA save energy.<br />

The drive, supplied by ABB HVAC<br />

partner DH Drives via air movement<br />

equipment manufacturer Flakt<br />

Woods, was part of a wider upgrade<br />

of the Soho Square building’s systems.<br />

This was spurred by the need<br />

to include humidification in the air<br />

conditioning system for the first<br />

time. Building engineer David Bane<br />

Somfy control puts<br />

new school in shade<br />

Somfy, a world leader in blind<br />

control systems, has played a significant<br />

part in making a College<br />

assembly hall capable of transformation<br />

into a performance theatre<br />

with full blackout facilities.<br />

The distinctive design of Bishops<br />

Park College in Essex, a £15m PFI<br />

project for Wates Construction,<br />

created a number of shading challenges<br />

for blinds contractor<br />

Nantmor Blinds.<br />

Inspired by an example in Boston,<br />

USA, the college is organised into<br />

three separate ‘self contained’<br />

schools, the focal point of which is<br />

an imposing multi-purpose shared<br />

hall.<br />

Used primarily as an assembly hall<br />

and refectory, the spacious double<br />

volume hall is top-lit with natural<br />

light by a 49 square metre pyramid<br />

explains: Without humidification<br />

the relative humidity of the air was<br />

dropping below healthy levels,<br />

especially in the winter. Now the<br />

upgraded system is saving energy<br />

and is making everyone feel more<br />

comfortable.’<br />

The air in the building is filtered<br />

and the pressure drop across the<br />

filters changes as they gradually<br />

become clogged with dust. In the<br />

old system, the air handling unit<br />

constandy pushed air through the<br />

ducts as if it was working against<br />

the maximum back pressure from<br />

the filters. We used to use loads<br />

more energy and we’d also find<br />

unstable pressure conditions within<br />

the air ducts,’ says Bane. ‘Now the<br />

ABB drive is connected to the building<br />

automation system and varies<br />

the fan speed to maintain a constant<br />

duct pressure. It saves energy<br />

and makes the whole system more<br />

stable.’<br />

According to Bane, the FA is still in<br />

the process of quantifying the<br />

energy savings from the drive. Any<br />

quantitative assessment is complicated<br />

by the fact that the addition<br />

of the humidification unit is also<br />

saving energy, because passing the<br />

air over the water cools it down<br />

and makes the air conditioning less<br />

reliant on electrical cooling.<br />

Reader Reply No.: 85073<br />

rooflight 15 metres above floor<br />

level. The building also incorporates<br />

68 metres of clerestory windows<br />

positioned five metres above<br />

a first floor balcony walkway.<br />

Nantmor Blinds’ task was to provide<br />

the hall with a blackout capability,<br />

necessary for its third main<br />

role as a performance theatre.<br />

Working closely with Wates’ project<br />

design manager, project architects<br />

ACP Architects and the college’s<br />

headteacher, Nantmor specified<br />

and installed eight triangular<br />

Techtonic AV88 non-retractable<br />

overhead dimout blinds with side<br />

masking in the rooflight. Powered<br />

by Somfy motors, the blinds are<br />

hard-wired to a wall-mounted key<br />

operated switch.<br />

“In such a situation, where access<br />

is difficult, it is imperative that<br />

only the most reliable, low-maintenance<br />

product is used, in the interests<br />

of the supplier, end-user and<br />

facilities management team,” said<br />

Nantmor’s Terry Feek. “We carry<br />

out a significant number of installations<br />

throughout the education sector<br />

and have always found the<br />

Techtonic range of roof blinds to be<br />

extremely cost-effective and reliable.<br />

They all feature Somfy<br />

motors, which are maintenance<br />

free and the industry standard.”<br />

Reader Reply No.: 85089<br />

Truvox launches low<br />

moisture carpet<br />

cleaning system<br />

Increased productivity gains,<br />

reduced cleaning costs and cleaner,<br />

better looking carpets are just<br />

some of the major benefits<br />

offered by the new Cimex-Encap<br />

Low Moisture Carpet Cleaning system<br />

from Truvox.<br />

Based on a simple yet effective<br />

process, the system involves scrubbing<br />

a specialised polymeric cleaning<br />

solution deep into the carpets<br />

fibres to emulsify then encapsulate<br />

all soil particles, before their simple<br />

removal by vacuum. Ideal for<br />

highly trafficked or heavily soiled<br />

commercial carpets this deep<br />

Excel Web controller<br />

for buildings ensures<br />

free vendor choice<br />

Honeywell has introduced Excel<br />

Web, an IP-enabled controller for<br />

building automation that ensures<br />

a free choice in selecting HVAC<br />

plant vendors - now and in the<br />

future - and secures investments<br />

in plant.<br />

Excel Web reduces costs enormously,<br />

as an existing IP network infrastructure<br />

(Ethernet LAN/WAN) can<br />

be used for the plant controllers;<br />

there is no need to run an additional<br />

bus through the whole building,<br />

as communication between Excel<br />

Web controllers in different buildings<br />

can use existing network<br />

cabling.<br />

Excel Web is license-free and offers<br />

the highest level of independence<br />

and network security in the marketplace,<br />

with the combination of<br />

BACnet ® and LonWorks ® open protocols,<br />

easy operation and remote<br />

services via Standard Browsers<br />

including Internet Explorer and<br />

Mozilla <strong>Fire</strong>fox, plus increased networking<br />

security using LINUX.<br />

Excel Web provides direct access<br />

via Intranet or Internet; there is no<br />

need for additional routers. It is<br />

completely independent of proprietary<br />

operator interfaces. Any<br />

standard notebook, laptop panel or<br />

cleaning technique effectively<br />

removes both dry and sticky soils to<br />

ensure there is no future soil<br />

attraction, so carpets stay cleaner<br />

for longer. In addition, as it is a low<br />

moisture process carpets dry faster<br />

and can be put back into use soon<br />

after cleaning.<br />

For best results simply pre-vacuum<br />

the carpet to remove as much dry<br />

soil as possible. Next apply correctly<br />

diluted Cimex-Encap solution to<br />

the carpet using a 3-brush<br />

machine. The Cimex machine provides<br />

the necessary agitation needed<br />

to reach and loosen even the<br />

most toughest and<br />

stubborn deep set<br />

soils, immediately<br />

making the carpet<br />

look brighter and<br />

cleaner. As the<br />

Cimex-Encap solution<br />

dries it encapsulates<br />

the soil in a<br />

crystal. Once dry,<br />

normal, routine vacuuming<br />

will remove<br />

all of the encapsulated<br />

soils.<br />

Read Reply<br />

No.: 85084<br />

touch-panel PC with an Internet<br />

Browser can be used. It has a builtin<br />

web server and is completely<br />

independent of external web<br />

servers.<br />

It also features built-in remote service<br />

capability, including firmware<br />

and application download, readout<br />

of online trend buffer, and<br />

trend and read-out of LON communication<br />

statistics.<br />

Excel Web integrates into every<br />

network security concept and is<br />

firewall friendly: it requires only<br />

two ports, HTTP and BACnet, and<br />

does not use ActiveX. The web<br />

server can be disabled for critical<br />

applications, such as on military or<br />

pharmaceutical sites.<br />

Reader Reply No.: 85092<br />

www.practicalfm.co.uk


PHS Waterlogic to support<br />

West-African WaterAid project<br />

PHS Waterlogic, the<br />

UK’s leading supplier<br />

of mains-fed drinking<br />

water dispensers, has teamed up<br />

with the charity WaterAid to help fund their<br />

vital work in providing water and sanitation to<br />

some of the world’s poorest people. Over the<br />

next few months PHS Waterlogic will be raising<br />

money for one of WaterAid’s key projects<br />

in Burkina Faso, West Africa.<br />

Over a billion people in the world do not have<br />

access to clean, safe water, and more than two<br />

million people die every year from preventable<br />

diseases related to the lack of safe, accessible<br />

drinking water. WaterAid has been working to<br />

alleviate these problems since 1981 for the<br />

world’s poorest people across Africa and Asia.<br />

PHS Waterlogic will be making a substantial<br />

donation towards helping to set up a WaterAid<br />

project in Burkina Faso, which is one of the ten<br />

poorest countries in the world, where average<br />

life expectancy is just 43 years. Less than 45%<br />

of the population has access to clean water and<br />

just 29% to sanitation.<br />

The project will establish water and sanitation<br />

infrastructure in six urban areas, and aims to<br />

Pilkington cleans up with<br />

Activ at its Liverpool branch<br />

When it came to re-glazing more than 30 windows<br />

at its Liverpool branch as part of a<br />

£75,000 refurbishment project, Pilkington<br />

wanted a cost effective product that would<br />

not only reduce the need for cleaning, but<br />

would also provide clearer, smarter-looking<br />

windows, and where better to look than to its<br />

revolutionary self-cleaning glass Pilkington<br />

Activ.<br />

With its worldwide success and excellent customer<br />

satisfaction testimonials, Pilkington<br />

Activ is becoming the first choice glazing product<br />

for many residential and commercial developments;<br />

and using its own proven self-cleaning<br />

system to revamp its commercial office further<br />

underlines the confidence Pilkington has in its<br />

products.<br />

Pilkington Activ has a unique dual-action coating<br />

that reacts with ultra-violet rays and rainwater.<br />

The ultra-violet rays present in natural<br />

help over 40,000 people<br />

gain access to water, sanitation and hygiene<br />

education in Burkina Faso by 2009. Working<br />

with local partners and community groups, the<br />

WaterAid project will build and manage communal<br />

tap stands, toilets and washing facilities.<br />

David Matthews, Managing Director of PHS<br />

Waterlogic, said “We are proud to be supporting<br />

WaterAid’s vital work in providing water and<br />

sanitation to those most in need. PHS<br />

Waterlogic will be raising money for WaterAid<br />

through a number of routes, including direct<br />

donation, sales promotions and activities with<br />

partners, and we are hopeful that these activities<br />

will make a big difference to people’s lives<br />

in Burkina Faso.”<br />

Duncan Wilbur, Corporate & Events Officer from<br />

WaterAid said “We are delighted that PHS<br />

Waterlogic will be supporting WaterAid’s work<br />

as a corporate partner. Their donation will<br />

make a significant contribution to successfully<br />

establishing the project in Burkina Faso. Thanks<br />

to PHS Waterlogic’s support the people in the<br />

project area will have a lasting supply of water<br />

and access to safe sanitation. The first steps in<br />

alleviating poverty .” RR No.: 85059WA05<br />

daylight react with the coating to<br />

start a photocatalytic process,<br />

which breaks down and disintegrates<br />

organic dirt. To further<br />

minimise the need for maintenance,<br />

Pilkington Activ(tm) is<br />

hydrophilic which means that<br />

when rainwater hits the surface,<br />

it is spread evenly over the pane<br />

and, as it runs off, takes the dirt<br />

with it. Compared with conventional<br />

glass, the water also dries<br />

off very quickly without leaving<br />

unsightly drying spots.<br />

All of the windows were replaced<br />

with double glazed units comprising<br />

Pilkington Activ and<br />

Pilkington K Glass, which reduce<br />

noise penetration and increase energy efficiency,<br />

in addition to maintaining a ‘just cleaned’<br />

appearance.<br />

Commenting on the project, General Manager<br />

George Davis said: “Pilkington has occupied the<br />

building since 1976 and this is its first major<br />

refurbishment. We are in a regeneration area<br />

and there are a lot of improvements going on<br />

locally in anticipation of Liverpool being the<br />

European City of Culture in 2008. Using<br />

Pilkington Activ for our windows has not only<br />

saved on maintenance costs but is also the best<br />

possible way of proving to our customers that<br />

the product works and that we believe in it<br />

totally.”<br />

The project also included the installation of a<br />

refurbished cutting bench and renovation of the<br />

kitchen and washroom areas. Further redecorating<br />

is planned for later in the year.<br />

Reader Reply No.: 85105/0418<br />

news...<br />

Intelligent<br />

lighting<br />

controls for<br />

new hospital<br />

Simmtronic Ltd has provided an intelligent<br />

digital lighting control system for the new hospital<br />

at Romford. The £260m PFI hospital is<br />

being built by Bovis Lend Lease for Barking,<br />

Havering & Redbridge Hospitals NHS Trust and<br />

the use of this technology represents a new<br />

approach to lighting control within hospitals,<br />

providing an opportunity for significant energy<br />

saving.<br />

Commissioned by contractor T. Clarke Plc to<br />

provide an intelligent digital lighting control<br />

system for this large new hospital, Simmtronic<br />

has taken on some design responsibility for engineering<br />

a high-reliability system capable of<br />

delivering this complex project whilst providing<br />

the energy efficiency demanded.<br />

As part of the lighting control scheme, dimming<br />

functions have been widely employed throughout<br />

the hospital - in both wards and consulting<br />

rooms. Simmtronic has also designed and supplied<br />

a special lighting control interface with<br />

the nurse call system to provide patients with a<br />

personal bedhead control featuring on/off and<br />

dimming functions.<br />

The extensive use of presence detection in nonclinical<br />

areas will deliver energy savings by<br />

ensuring lights are automatically switched off<br />

when these locations are unoccupied.<br />

Romford’s new state-of-the art healthcare facility<br />

will have a large cancer and renal dialysis<br />

unit and comprise over 4800 rooms in a 1million<br />

sq. ft. building with a footprint the size of 12<br />

football pitches. The ground and first floors are<br />

being dedicated to outpatient services and A &<br />

E. Inpatient accommodation will be provided in<br />

circular towers with a total of 939 beds in 4-bed<br />

wards and single rooms. This circular design<br />

shortens movement distances for both staff and<br />

patients.<br />

Simmtronic has provided T. Clarke with a highly<br />

effective lighting control system which combined<br />

with the modular power distribution system<br />

has made installation and commissioning<br />

quick and simple.<br />

Reader Reply No.: 85087<br />

www.practicalfm.co.uk 13


14<br />

news...<br />

Pure hydration<br />

for optimum health:<br />

How healthy is<br />

your drinking water?<br />

We all need to drink more water. Almost every<br />

magazine you pick up or television programme<br />

you watch is giving advice about how<br />

to be fit and healthy, eating more fruit & vegetables<br />

and drinking 8 glasses of water a day.<br />

But what kind of water should we be drinking?<br />

Most of us probably are not too sure about tap<br />

water anymore and have filtered or bottled<br />

water of some variety instead.<br />

Caring employers spend a lot of time and effort<br />

in providing the best drinking water facilities for<br />

a healthy workforce, but how do you find the<br />

best?<br />

Pure Eau provides a revolutionary water supply<br />

solution which is simple to install and cost<br />

effective. It has long term health benefits and is<br />

able to provide a purity of water unmatched by<br />

bottled, mineral, spring and filtered waters.<br />

The state of the art water dispensers supplied<br />

by Pure Eau work by a process using a technology<br />

developed by NASA and used by the military,<br />

whereby impurities such as lead, mercury, copper,<br />

fluoride, chlorine, bacteria, pesticides and<br />

herbicides are removed by a filtering process<br />

more effective than the in line filter systems<br />

currently available. This technology is now economically<br />

viable for installation in the workplace<br />

because it is simple to install, works using<br />

existing water supplies and provides a constant<br />

water supply which is 20 to 40 times purer than<br />

any other water.<br />

Says Ian Coulson, of Virgin Wines, “As Human<br />

Resources Manager at Virgin Wines, / am<br />

extremely concerned about the health and wellbeing<br />

of our staff Virgin is all about providing<br />

exceptional quality at an affordable price, and<br />

when it came time to review the provision of<br />

drinking water for our staff, that was where I<br />

www.practicalfm.co.uk


wanted to start. Pure Eau’s Reverse Osmosis system<br />

provided the right balance of exceptional<br />

water quality (no one else could match it)<br />

together with a cost that did not break the<br />

bank! We decided to go for a system that provided<br />

hot water as well as chilled, as the health<br />

benefits of using a filtered system for hot as<br />

well as cold drinks were obvious. Apart from the<br />

benefit to health, one of the unexpected<br />

upsides to using Pure Eau’s system has been simply<br />

that the tea and coffee tastes so much better!!”<br />

“The health benefits of having pure water in the<br />

workplace are obvious” states Nicki Douglas of<br />

Pure Eau. “It is however the taste and cost benefits<br />

which really impress our clients. Having<br />

become accustomed to drinking water in its<br />

purest form, I now find the difference in the<br />

taste of bottled water staggeringly unpleasant.<br />

Also with this new technology the thought of<br />

Water which has had a<br />

small electrical current<br />

passed through, solidifying<br />

the disolved solids and<br />

impurites including chlorine,<br />

lead, coper, barium,<br />

mercury, sodium, managnese,<br />

flouride....<br />

providing in-line filters for the work place is synonymous<br />

with using fax machines as opposed to<br />

emails.”<br />

Pure Eau provides water dispensers to suit all<br />

work places from the small business to large<br />

corporate premises. Compact units are available<br />

from £799, Classic units providing hot, ambient<br />

and chilled water are available from £1,200 and<br />

VIP units with the largest capacity, providing hot<br />

and chilled water, are available from £1,400.<br />

news...<br />

The units are also available to lease on a monthly<br />

basis from just £11.99 a week.<br />

Reader Reply No.: 85129<br />

www.pure-eau.co.uk<br />

For a free no obligation water audit telephone 0870 760 6111<br />

www.practicalfm.co.uk 15


16<br />

Romec’s appliance<br />

of safety science<br />

One of the UK’s leading facilities<br />

management companies is using<br />

the latest test technology as part<br />

of a service to verify the safety of<br />

electrical equipment used in the<br />

workplace.<br />

As part of its building maintenance<br />

FM service, Romec provides specialist<br />

in-service electrical safety testing<br />

to help clients comply with their<br />

health and safety responsibilities<br />

and the Electricity At Work<br />

Regulations in particular.<br />

To provide this service, Romec’s test<br />

engineers use an integrated portable<br />

appliance testing system developed<br />

by Seaward Electronic that links<br />

advance test technology with specialist<br />

appliance tester modems and<br />

software-based records keeping systems.<br />

The Romec team of service engineers<br />

is equipped with the latest<br />

Seaward Supernova testers to carry<br />

out safety tests on all types of 110v<br />

and 240v electrical equipment including IT, business<br />

and office machines, power tools and appliances.<br />

In total around 500,000 appliances are<br />

now tested each year to check for electrical<br />

faults and damage, which might otherwise go<br />

Lone workers no longer<br />

need to be an obvious<br />

target of crime<br />

Lone workers such as Security<br />

Guards, Taxi & Bus Drivers and<br />

Sales Reps, are amongst those<br />

most at threat from both opportunist<br />

and planned crime during<br />

their working hours, however a<br />

new innovation in security clothing<br />

- known as the ‘Lock-Top’ is<br />

set to change all of that.<br />

undetected.<br />

This comprehensive system enables the fast and<br />

accurate testing of appliances and the direct<br />

printing of test records on-site. The modem<br />

allows the downloading of results from remote<br />

The professions, well known to<br />

have a lone worker that carries<br />

either substantial amounts of<br />

money or keys and security passes,<br />

has made them an unfortunate target<br />

of crime; however a company<br />

that manufacturers a Police-styled<br />

security garment for the consumer<br />

market has today launched its<br />

product into the corporate arena.<br />

KDT Corporate Wear Limited has<br />

unveiled a new undergarment,<br />

made from the highly breathable<br />

Dupont Coolmax material, called<br />

the ‘Lock-Top’.<br />

“The Lock-Top is unique in its<br />

design and is the only undergarment<br />

of its kind available in the<br />

UK. It has two zip pockets located<br />

around the ribs, making them completely<br />

invisible to anyone else,”<br />

said Tony Tuck, Managing Director<br />

of KDT Corporate Wear Limited.<br />

“We are well placed to understand<br />

the problems of lone workers as we<br />

manufacture clothing for Police<br />

Forces around the UK. Utilising this<br />

experience, we have adapted the<br />

design of a Police vest and tailored<br />

it to this market. Money, security<br />

passes and other valuables can be<br />

carried in the two pockets, making<br />

the worker less of an obvious target.”<br />

Reader Reply No.: 85112<br />

International Paper, the world’s<br />

largest paper and forest products<br />

company, today announced the<br />

launch of four new colours in its<br />

Adagio range of tinted papers for<br />

office and graphic use.<br />

Lemon yellow, coral pink, lime<br />

green and grass green are the<br />

four new colours enriching<br />

the range of Adagio papers,<br />

which already consists of<br />

twenty-four colours,<br />

classified in four categories:<br />

pastel, bright,<br />

intense and flash.<br />

The Adagio range is<br />

well-known in the<br />

corporate environment<br />

for its<br />

wide ranging<br />

office applications.<br />

The<br />

innovative<br />

use of colours<br />

enables structuring<br />

of reports, differentiating<br />

between recipients<br />

and strengthening the<br />

impact of a message. Adagio<br />

ensures quality printing with lightstable<br />

colours and good doublesided<br />

opacity. Its packaging is<br />

transparent to <strong>protect</strong> the paper<br />

and to allow for immediate identification<br />

of the colours. The reams<br />

test locations to a central off-site<br />

database.<br />

The customer retains a full copy of<br />

all test results and a central archive<br />

of all test records is maintained in<br />

line with Romec’s ISO9000 quality<br />

assurance systems.<br />

In this way the portable appliance<br />

service provided by Romec forms an<br />

important part of the company’s<br />

‘one stop shop’ philosophy to providing<br />

FM solutions.<br />

Ian Cuss, general manager for Romec<br />

in the North East of England, said:<br />

“Portable appliance testing has<br />

grown in importance and we have<br />

responded by developing a service<br />

that combines fast and effective<br />

testing with full record keeping features.<br />

“Traceability of results and unambiguous<br />

test records are vital to<br />

demonstrate compliance to the<br />

statutory bodies. Technological innovations<br />

of the type introduced by<br />

Seaward have enabled us to respond to these<br />

market demands and offer a highly efficient and<br />

professional appliance testing service for the<br />

benefit of our customers.”<br />

Reader Reply No.: 85101<br />

International Paper<br />

enriches Adagio range<br />

with 4 new colours<br />

are recyclable and heat-sealed to<br />

<strong>protect</strong> the paper from damp.<br />

Adagio papers are available in various<br />

weights (80, 120 and 160g/m_)<br />

to offer real versatility: A4 mailings<br />

with the 80g/ m_ quality, stiffer<br />

covers, separators, cards and<br />

menus with the heavier<br />

160g/ m_ quality.<br />

This first class<br />

tinted<br />

paper<br />

can be<br />

used in<br />

photocopiers<br />

and<br />

both laser<br />

and inkjet<br />

printers and it is<br />

available in both<br />

A4 and A3 formats.<br />

For graphic<br />

design applications,<br />

Adagio is available in<br />

45x64cm and 65x92cm<br />

formats.<br />

Adagio papers are produced<br />

in France, on a ISO<br />

9001-2000 and 14001 certified<br />

production site, from wood<br />

managed according to the principles<br />

of sustainable development.<br />

The product is certified under ISO<br />

9706 for archival guarantee.<br />

Reader Reply No.: 85109


All systems go:<br />

NORDPLAN’s NEW electronically<br />

powered mobile storage systems<br />

SHADE E9000, NORDPLAN's new<br />

electronically powered high-density<br />

mobile storage system, offers<br />

considerable advantages to users.<br />

Whether it is for offices, archives or<br />

public-access environments like<br />

libraries, SHADE E9000 enables users<br />

to maximise storage capacity while<br />

allowing effortless access to material.<br />

High-density mobile systems are<br />

extremely space efficient and cost<br />

effective, particularly where the<br />

demands for<br />

document storage<br />

have to compete with<br />

other requirements.<br />

They can be manually<br />

operated or<br />

electronically powered.<br />

NORDPLAN’s<br />

mechanical units are<br />

uniquely geared so<br />

they can be moved<br />

with minimal effort,<br />

while its electronic<br />

systems incorporate purpose-built motors that enable aisles<br />

to be accessed by simply touching a control screen.<br />

So what are the advantages of electronically powered<br />

mobile storage systems?<br />

Intuitive, touch-sensitive control<br />

NORDPLAN’s SHADE E9000 has intuitive touch-sensitive<br />

screens on the end panel of each unit. An arrow lights up to<br />

indicate where to touch the screen to open a closed aisle –<br />

especially important in areas with occasional users.<br />

Easy for disabled users to operate<br />

The Disability Discrimination Act (DDA) requires employers<br />

to anticipate needs and make reasonable provision when<br />

designing workplace schemes. This is more than allowing<br />

easy access to buildings: staff can also be disadvantaged if<br />

antiquated or physically demanding filing systems mean<br />

they can’t get to the documents they need to do their job.<br />

NORDPLAN systems can be configured to allow easy<br />

Frequently asked questions about<br />

electronic mobile systems<br />

1. Are they safe to install?<br />

Yes. Our electronically powered systems have been<br />

installed in UK records offices, libraries and major archives<br />

holding important records and priceless collections.<br />

2. Are they complicated to operate?<br />

No. Our systems are easy to use, even for occasional and<br />

first-time users. Just touch the highlighted control by the<br />

aisle you want to open.<br />

3. Are they safe to use?<br />

Yes, our electronic systems have more safety features than<br />

any other on the market. For example, infrared sensors<br />

stop units if a low-level beam is broken and the gearing is<br />

pressure sensitive so aisles won’t close if there is any<br />

resistance.<br />

wheelchair access and they take virtually no physical effort to<br />

use, which is also beneficial for anyone with Repetitive Strain<br />

Injury.<br />

Air circulation parking to eliminate stale air pockets<br />

Systems can be programmed to park themselves at equally<br />

spaced intervals out of office hours, usually overnight. This<br />

improves air circulation and eliminates stale air pockets,<br />

providing optimum long-term storage conditions.<br />

Adjustable stopping distances to <strong>protect</strong> over-sized material<br />

Where units hold oversize material, stopping distances can be<br />

easily adjusted so that the adjacent units come to rest before<br />

touching the overhanging item. This ensures that material is<br />

not damaged as aisles close.<br />

Cost and energy efficiencies using optional built-in lighting<br />

NORDPLAN units can be installed with built-in lights that switch<br />

on when an aisle is opened and off when it is closed. As well<br />

being designed specifically to illuminate shelving, there are<br />

considerable energy and cost savings compared with using<br />

ceiling lights.<br />

Restricted access to selected units with key card transponders<br />

Access to some or all units in a system can be controlled by the<br />

use of security codes. This allows sensitive, confidential or<br />

fragile items to be held alongside generally available material,<br />

but with access restricted to those with permission to open the<br />

controlled aisles. Individually programmed key card<br />

transponders can be used in place of PIN codes to allow access<br />

to some or all aisles.<br />

Contact NORDPLAN for a free, no obligation site visit or to<br />

arrange to see one of NORDPLAN’s many electronic system<br />

installations in operation.<br />

NORDPLAN LTD, Sheddingdean Business Park, Marchants Way, Burgess Hill,<br />

West Sussex RH15 8QY. T: 01444 237220 E: sales@nord-plan.co.uk<br />

RR: 85061


18<br />

office interiors<br />

Welsh Assembly gives<br />

A04 its voice of confidence<br />

The Welsh Assembly Government has<br />

given Asher’s new design-led A04 range<br />

its vote of confidence in selecting it for<br />

the new premises of Cadw - pronounced<br />

cad-oo - the historic environment agency<br />

within the National Assembly.<br />

The Assembly’s brief to Asher was to provide<br />

the new two-storey facility with contemporary,<br />

stylish furniture that would<br />

reflect both the prestige and function of<br />

the Wigley Fox Partnership designed building.<br />

A priority was to retain a common<br />

style throughout the building, so it was<br />

considered essential to opt for a system<br />

that would be equally suitable for cellular,<br />

executive offices and team working areas.<br />

Asher supplied 117 1800mm by 1800mm<br />

A04 radial workstations that accommodate<br />

flat-screen monitors to make the most space<br />

efficient use of the desktop footprint; seven<br />

management offices have bow-fronted A04<br />

workstations, while the three senior executive<br />

suites have A04 Ethic desking. To retain a common<br />

aesthetic platform throughout the building,<br />

the A04 desktop finish at Cadw is cherry MFC,<br />

with natural cherry veneer for the management<br />

and executive workstations and meeting tables.<br />

The legs and support framework, drawer units<br />

and low-level screen framework are all painted<br />

platinum.<br />

The contract is the second major Asher installation<br />

for the Welsh Assembly. Asher was also used<br />

to furnish the Assembly’s headquarters at<br />

Cardiff Bay; the Assembly’s debating chamber;<br />

Gopak launches<br />

lightest folding<br />

Gopak, the UK’s market leader in<br />

the design, manufacture and supplier<br />

of versatile lightweight furniture<br />

has launched their lightest<br />

folding chair ever!<br />

Weighing in at an amazing 4.2 kilograms,<br />

the new Magnus folding<br />

chair has been designed to provide<br />

a strong and flexible seating solution<br />

for any seating environment.<br />

The Magnus has a cleverly designed<br />

seat and back detail designed to<br />

maximise comfort and give<br />

increased levels of support where it<br />

chair ever<br />

committee rooms; administration offices; private<br />

offices and library, demonstrating the ability<br />

to create impressive interiors with Asher furniture,<br />

the hallmarks of which are design<br />

integrity, style and versatility. In total, 800<br />

Asher workstations were installed throughout<br />

the headquarters building that, like the Cadw<br />

installation, was project managed by Richard<br />

Powell and Partners, the Asher business partner<br />

in Wales.<br />

A04 has quickly established itself as the country’s<br />

benchmark office furniture system, due to<br />

the ease with which it can be adapted to meet<br />

each customer’s precise demands. Such is the<br />

system’s versatility that it successfully can fulfil<br />

the need for linear desking, cluster workstations<br />

is needed the most.<br />

The chair comes with a black<br />

plastic seat and back, with a complimentary<br />

grey textured frame<br />

that makes it look very futuristic.<br />

The chair is extremely easy to<br />

clean with wipe down plastic and<br />

metal surfaces. Optional extras can<br />

also be specified and include<br />

upholstered seat and back pads and<br />

a linking device.<br />

It can be folded flat and stored<br />

upright in the minimum amount of<br />

space. For those that require a<br />

more effective storage solution<br />

there is also an efficient storage<br />

trolley available designed specifically<br />

for the Magnus and can safely<br />

accommodate up to 48 chairs.<br />

The chair is at home in schools,<br />

colleges and universities. Whether<br />

for canteen, staff room, conference<br />

or theatre-style use, the<br />

Magnus chairs from Gopak, provide<br />

a comfortable and practical alternative<br />

to traditional old-fashioned<br />

seating at value for money prices.<br />

Based in Hythe, Kent, Gopak was<br />

established in 1954 and offers a<br />

five-year guarantee on all its own<br />

designed and manufactured<br />

products. Reader Reply No.: 85009<br />

Wire shelving from<br />

Bedfords will enhance<br />

any office environment<br />

As part of their on-going product<br />

development policy Bedfords<br />

have now introduced Livewire.<br />

Livewire is a shelving system<br />

based on the ‘wiggly wire’ principal<br />

and is ideal for numerous display<br />

and storage applications<br />

throughout the office environment.<br />

The open structure gives<br />

good visibility and easy access<br />

and the contemporary styling will<br />

look attractive in any location.<br />

Designed for maximum flexibility,<br />

Livewire is based on a<br />

25mm post in a variety of<br />

lengths and seven different<br />

shelf sizes that cover most<br />

anticipated requirements.<br />

Livewire is available in a<br />

quality chrome finish or with<br />

a thick, clear epoxy seal,<br />

allowing shelves to be<br />

washed - the smooth epoxy<br />

coating is also kind to delicate<br />

stock. Livewire utilises<br />

the same shelf support<br />

design as Bedfords recently<br />

upgraded Quartermaster system,<br />

so that solid and stainless<br />

steel shelf options are<br />

also available. With just the<br />

addition of wheels Livewire<br />

and individual desking. Described as<br />

being one system that offers an infinite<br />

number of solutions, A04 is seen as a<br />

“European” office furniture solution<br />

based on an ingenious and sustainable<br />

engineering concept. This enables the<br />

furniture to be remodelled time and<br />

again without the need for the Assembly<br />

to invest in new components, so reducing<br />

the cost of ownership over the lifetime<br />

of the installation.<br />

Cadw - which is a Welsh word meaning<br />

“to keep” is responsible for <strong>protect</strong>ing,<br />

conserving and promoting the principality’s<br />

rich and diverse historic environment.<br />

The task, which is undertaken by a<br />

dedicated team of conservation specialists,<br />

architects, archaeologists, engineers<br />

and administrators, necessitates the careful<br />

archiving of a vast quantity of documentation<br />

relating to 250,000 years of Welsh history.<br />

So, while stimulating and full of interest, the<br />

work requires painstaking attention to detail,<br />

calling for an ultra-efficient working environment<br />

that allows concentrated individual effort,<br />

easy communication and provides for effective<br />

team working.<br />

A04 is the latest design-led solution from Asher,<br />

one of a number of prominent brands in the UK<br />

office furniture market that are manufactured<br />

by Haverhill-based Workspace Office Solutions<br />

Limited, the others being Project, Elect and<br />

Solutions@Work.<br />

Reader Reply No.: 85012<br />

can be used to construct versatile<br />

mobile units.<br />

Managing Director, David<br />

Duckworth comments: ‘the ‘wiggly<br />

wire’ style has become a design<br />

icon but not widely available in the<br />

past through cost. We can now<br />

offer that same innovative styling<br />

as a quality product, at a realistic<br />

cost, into the office premises market<br />

in general.’<br />

Reader Reply No.: 85053<br />

www.practicalfm.co.uk


Project provides turn-key solution<br />

for office interior challenges<br />

Project: has capitalised on its unique<br />

and extensive experience and understanding<br />

of how offices work by extending<br />

its offering to embrace every aspect<br />

of the office or workspace environment.<br />

Already well established as one of the<br />

country’s premier office furniture<br />

brands, Project: is now increasingly<br />

using its knowledge, working in partnership<br />

with private and public sector<br />

clients to deliver turn-key interior solutions<br />

that embody creativity and fitness<br />

for purpose, efficiency and an excellent<br />

return on the investment.<br />

The Project: service empowers clients to<br />

make the best possible use of their available<br />

budget, while reducing contract<br />

timescales and removing cost uncertainty.<br />

It also ensures that every aspect of the<br />

new interior fully complies with the latest<br />

ergonomic and safety standards. The service<br />

is geared to facilitate efficient<br />

change processes, minimise disruption<br />

and boost employee morale and motivation.<br />

The service is process-driven at every<br />

stage from concept to completion, with<br />

particular attention being paid to consultation<br />

and communication. Frequently,<br />

this will necessitate Project: personnel<br />

conducting a detailed Project: Insights<br />

office analysis to gain a full appreciation<br />

of the issues and challenges of the existing<br />

workspace before any recommendations<br />

are formulated.<br />

When construction and property<br />

consultants AYH plc moved to<br />

their new London offices, their<br />

decision to select Interface to<br />

provide flooring was an easy one.<br />

AYH plc provides project management,<br />

cost consultancy, facilities<br />

consultancy and move management<br />

- so they already had considerable<br />

knowledge of lnterface<br />

products.<br />

Choosing 3,000m2 of Heuga<br />

Transformation, AYH plc were<br />

attracted to the impressive choice<br />

of colours available and the product’s<br />

environmental credentials -<br />

not to mention the great service<br />

that Interface had provided in the<br />

past. The company’s new offices<br />

occupy three floors of 10 Furnival<br />

Street, London E04, a listed building<br />

dating from around 1900. The<br />

floorcovering had to suit the refur-<br />

The process also enables Project: to identify<br />

and recommend key criteria and performance<br />

standards that will form the<br />

basis for the ongoing measurement of the<br />

success of the new working environment.<br />

These measured benefits of the Project:<br />

solution empower the client’s project<br />

team to justify the cost of the project on<br />

an ongoing basis.<br />

Proposals for these single-source, single<br />

responsibility Project: contracts often<br />

take the form of 3D images and an electronically-generated<br />

3D “walk through” of<br />

a virtual image of the new offices. These<br />

are accompanied by a detailed review of<br />

the Project: Insights process and findings,<br />

the rationale behind the design brief, the<br />

design proposals, costings, and the<br />

planned implementation procedure.<br />

Throughout, Project: team members work<br />

closely with relevant departments in the<br />

client organisation to address, for example,<br />

any IT challenges or HR initiatives.<br />

This cooperation also extends to agents or<br />

specialists nominated by the client to<br />

ensure that everyone involved in the contract<br />

is working to a shared agenda. At<br />

every stage, management and users of the<br />

new environment are kept fully informed.<br />

Project: is one of a number prominent<br />

brands in the UK office furniture market<br />

that are manufactured by Haverhill-based<br />

Workspace Office Solutions Limited, the<br />

others being Arc, Asher, Caplan and Elect.<br />

Reader Reply No.:85069<br />

AYH plc<br />

selects<br />

Interface<br />

bished, largely open plan interior<br />

where original fireplaces, joinery<br />

and doors contrast with the overall<br />

contemporary design.<br />

Heuga Transformation is a highly<br />

textured tip sheared loop pile carpet<br />

tile. It was selected because it<br />

is designed for random installation,<br />

is made from recycled solution<br />

dyed nylon and offers design inspiration<br />

through a choice of 12<br />

colours. The random concept<br />

means that no two tiles are the<br />

same so installation waste is minimised<br />

and tiles can easily be<br />

replaced with no incompatibility<br />

issues, moreover the replacement<br />

tiles may be laid in any direction.<br />

Single-dye-lot manufacturing<br />

ensures batch-to-batch consistency<br />

making large stock-holding of spare<br />

tiles unnecessary.<br />

Within the modern working environment<br />

of the AYH plc offices,<br />

Transformation Fern has been laid<br />

in the main open plan areas while<br />

Transformation Wildflower has<br />

been employed for the meeting<br />

rooms and directors offices occupying<br />

the cellular space.<br />

Reader Reply No.: 85035<br />

Welconstruct provides<br />

space measures for<br />

the Sheffield College<br />

When space became an issue at<br />

The Sheffield College’s<br />

Engineering Centre, moving to<br />

new premises within the city centre<br />

just wasn’t an option. The<br />

central location of the existing<br />

building was ideal for the purpose,<br />

but with growing numbers<br />

of students wishing to take engineering<br />

courses, it became apparent<br />

that the facilities needed to<br />

grow.<br />

The College employed Price<br />

Tomlinson Architecture (PTA) to<br />

find a solution, which could be<br />

invoked as soon as possible and<br />

cause the least disruption to ongoing<br />

classes. An extension to the<br />

existing mezzanine floor undertaken<br />

by Welconstruct Customer<br />

Solutions proved to be the answer.<br />

Barry Price of Price Tomlinson<br />

Architecture says: “There was no<br />

space to extend the building outwards<br />

so we looked upwards and to<br />

extending the existing mezzanine<br />

floor at the Olive Grove Road site.<br />

However, this route had its own<br />

challenges as the floor of the structure<br />

had a Superlux board fire rating<br />

to stop students puncturing the<br />

office interiors<br />

ceiling whilst handling engineering<br />

material such as copper piping.”<br />

Welconstruct Customer Solutions’<br />

was selected to manufacture and<br />

install the new extension based on<br />

its expertise, ability to meet the<br />

specification and the needs of the<br />

non-standard fire rating. The mezzanine<br />

floor extension had an<br />

8.5knIm2 loading to meet the<br />

architect’s specification, with a<br />

9mm Superlux board 1200mm x<br />

600mm to adhere to the fire rating.<br />

Reader Reply No.: 85076<br />

www.practicalfm.co.uk 19


20<br />

office interiors<br />

RIDI Lighting was seen as the perfect luminaire<br />

manufacturer for the newly designed<br />

lighting scheme at Christian Aid’s London<br />

office. RIDI’s combination of functional design<br />

and high-performance, supported by its outstanding<br />

value made it a clear choice for<br />

building specifiers M Moser Associates, when<br />

it came to choosing a manufacturer.<br />

RIDI lights were chosen for installation in<br />

almost every area of the 45,000 sq ft building,<br />

which is spread over six floors and includes a<br />

basement area. RIDI was used in important<br />

Tessera ‘weaves’ new<br />

colours into carpet<br />

tile collection<br />

Tessera has introduced eleven<br />

new contemporary colourways for<br />

Weave, one of the most widely<br />

specified of Tessera’s ‘high end’<br />

G2 Collection of carpet tile<br />

ranges. A brand new shadecard<br />

shows this richly textured loop<br />

pile tile in a total of eighteen commercially<br />

appealing colour options<br />

- twice as many as its predecessor.<br />

Manufactured on an advanced FRS<br />

machine to build in distinctive texture,<br />

Weave features a tightly<br />

packed mixture of high and low<br />

twisted loops which result in a<br />

strong directional grain and an<br />

organic appearance. The tiles have<br />

been primarily designed for tessellated<br />

or ‘quarter turn’ installation.<br />

A very different aesthetic can also<br />

be achieved by laying Weave in<br />

monolithic fashion.<br />

Appearance is matched by performance<br />

as Weave carpet tiles are<br />

made from 100% solution dyed<br />

Antron® Excel SC. This yarn has<br />

areas where first<br />

impressions count,<br />

including the reception<br />

and in meeting rooms.<br />

London-based M Moser<br />

Associates had specified<br />

RIDI’s lights for<br />

previous projects, and<br />

used the company again<br />

for the Christian Aid<br />

project.<br />

“The RIDI range offers<br />

the client a complete<br />

range of high-quality<br />

lighting at an affordable<br />

price,” comments Anton Jeanes, M Moser<br />

Associates. “Working with RIDI also allowed us<br />

to offer the client a complete lighting solution<br />

with a multitude of options for different areas<br />

of the building, for example complying with the<br />

LG3a requirements in employee work areas.”<br />

The RIDI lights used by M Moser Associates in<br />

the Christian Aid project included examples of<br />

the recessed luminaire series EMML K and<br />

EBIMML, the mirror luminaire series SP, the suspended<br />

luminaire series SM-TI-EVG, the AEBR<br />

SG specular parabolic louvre range, and the<br />

been specified for its<br />

‘Environmentally Preferable<br />

Product’ (EPP) status and for its<br />

renowned resilience, colour fastness,<br />

stain resistance and longlasting<br />

appearance retention, even in<br />

the most demanding commercial<br />

environments.<br />

Sarah Ludlam Senior Designer at<br />

Tessera said: “In order to keep our<br />

collection inspirational and at the<br />

forefront of design trends in commercial<br />

interiors, we’ve boosted<br />

our colour offer in the blue-grey<br />

spectrum with intriguing new<br />

shades and have introduced a new<br />

range of rich warm neutrals which<br />

perfectly complement the natural<br />

organic feel of this textured tile.<br />

“Architects and interior designers<br />

have given us excellent feedback on<br />

the new palette and have told us<br />

we can expect to see Weave specified<br />

on a much wider range of projects<br />

as a direct result.”<br />

Reader Reply No.: 85120<br />

RIDI comes to<br />

charity’s aid<br />

HRL display light ranges. All are ideal for modern<br />

commercial lighting applications. The<br />

recently revised range of EBD downlighters was<br />

also selected, which is now fully compliant with<br />

the latest UK and European regulations and has<br />

been completely redesigned and upgraded to<br />

provide an affordable, versatile and attractive<br />

downlighter solution for any type of commercial<br />

office lighting application.<br />

Product selection was made to provide an economic<br />

blend of compact fluorescent down<br />

lights, fluorescent modular fitting display lights<br />

in low voltage, as well as emergency lighting.<br />

As well as this, simple surface-mounted light<br />

fittings were used in areas with concrete ceilings.<br />

Care was taken to provide lighting for<br />

open plan office areas, without damaging glare<br />

to users of VDUs. Lux levels vary from 300 to<br />

500 throughout the office.<br />

RIDI UK is part of the RIDI Group, which recently<br />

celebrated 50 years as one of Europe’s leading<br />

manufacturers of affordable architectural<br />

luminaires for commercial building applications.<br />

Based in Germany, the RIDI Group range<br />

extends from simple bare batten fittings<br />

through to complex luminaire systems.<br />

Reader Reply No.: 85100<br />

The effects of noise<br />

on staff efficiency<br />

Studies show disruptive noise and<br />

lack of speech privacy are leading<br />

problems in today's buildings. The<br />

plethora of photocopiers, faxes,<br />

keyboards and printers greatly<br />

increase the background level of<br />

noise, often resulting in people<br />

having to shout in order to be<br />

heard. It's easy to see how multiple<br />

sources of unmanaged sound<br />

can create a cacophony of<br />

unwanted noise!<br />

Open plan offices, speakerphones<br />

and more concentrated work stations<br />

all contribute to making noise<br />

the number one problem in office<br />

buildings. It significantly reduces<br />

work output and leads to declining<br />

job satisfaction. Additionally, over-<br />

heard conversations can lead to<br />

unintentional confidentiality<br />

breaches in sensitive areas.<br />

Some distractions are little more<br />

than momentarily alarming - for<br />

example a door slamming. These<br />

type of impulse noises are unlikely<br />

to cause prolonged distraction.<br />

Impact noise, which goes on for<br />

longer or occurs regularly - for<br />

example footsteps on a hard floor -<br />

can be reduced by laying carpet.<br />

Whilst such token gestures help a<br />

little, what's really needed is a<br />

complete, pro-active approach to<br />

noise management. We call this the<br />

ABC of acoustics.<br />

The LogiSon Acoustic Network is<br />

the first networked sound masking,<br />

paging and music system. With its<br />

exclusive technology, the Network<br />

ensures that clients obtain the best<br />

possible results with the speed,<br />

ease and versatility expected in the<br />

digital age.<br />

Rockfon Ltd is the UK Ceiling<br />

Systems division of Rockwool<br />

International - the worlds largest<br />

producer of stone wool. Rockfon<br />

markets a wide range of durable,<br />

quickly installed, stone wool and<br />

resin bonded mineral wool ceilings.<br />

Environment Acoustics is an acoustical<br />

consultant specialising in<br />

office acoustics in open/closed<br />

offices, meeting/conference<br />

rooms, call centres, banks and<br />

restaurants. It provides services for<br />

clients based in Europe, North<br />

America and the Gulf.<br />

Reader Reply No.: 85083<br />

www.practicalfm.co.uk


<strong>Apollo</strong> <strong>Fire</strong><br />

<strong>Detectors</strong> <strong>protect</strong><br />

<strong>Leadenhall</strong> <strong>Market</strong><br />

An intelligent fire detection system based on<br />

<strong>Apollo</strong> Discovery intelligent fire detectors and<br />

Kentec control technology has been installed<br />

to <strong>protect</strong> <strong>Leadenhall</strong> <strong>Market</strong> in the City of<br />

London. The Corporation of London, which<br />

owns the site, awarded the project to FFE <strong>Fire</strong><br />

& Security Limited.<br />

The project posed a number of challenges: the<br />

fire detection needed to take into account the<br />

site’s Victorian architecture and its function as<br />

a busy modern shopping arcade. In addition the<br />

<strong>Market</strong> is not a single structure, but comprises a<br />

collection of separate buildings with a common<br />

causeway between that is covered with a glazed<br />

roof.<br />

Site history<br />

<strong>Leadenhall</strong> <strong>Market</strong> takes its name from the<br />

manor house around which the original market<br />

was established in the early 14th century. It<br />

quickly became one of the best places in London<br />

to buy meat, game, poultry, cheese and fish. In<br />

1408 the occupational leasehold title of the<br />

Manor of <strong>Leadenhall</strong> was passed to the Lord<br />

Mayor - one Richard (Dick) Whittington - and the<br />

citizens of London. The freehold was conveyed<br />

to the Corporation, which continues to own the<br />

site, in 1411.<br />

Other notable events include the partial<br />

destruction of the market in the Great <strong>Fire</strong> of<br />

London in 1666. The current wrought iron and<br />

glass structure was designed and constructed in<br />

1881 by city architect Horace Jones.<br />

Today, <strong>Leadenhall</strong> <strong>Market</strong> offers a perfect balance<br />

between conservation and contemporary<br />

commercial needs. The Corporation of London<br />

has retained the original structure and Victorian<br />

detailing, whilst encouraging retail diversity.<br />

Although quality meat and fish traders continue<br />

to thrive, the market also offers fashionable<br />

shops and modern cafés.<br />

<strong>Fire</strong> detection requirements<br />

The fire detection system is required to provide<br />

<strong>protect</strong>ion for all the retail outlets, offices and<br />

communal covered walkways in the market. The<br />

Corporation specified the use of <strong>Apollo</strong> intelligent<br />

fire detection technology. FFE supplied and<br />

installed a fire detection system designed<br />

around a Kentec Syncro four-loop central con-<br />

fire & hazard <strong>protect</strong>ion<br />

Colin Reely, Corporation of London<br />

(centre) with Richard Hackett of<br />

Kentec (left) and Ian Munns of FFE (right)<br />

trol panel, complete with a 90 LED mimic panel<br />

to aid the <strong>Fire</strong> Brigade with alarm location.<br />

The communal walkways with their glass roof<br />

were a particular challenge. The glazing is highly<br />

reflective and therefore the environment is<br />

not suitable for beam detectors, which would<br />

otherwise have been an obvious choice for <strong>protect</strong>ing<br />

these open spaces. In addition,<br />

<strong>Leadenhall</strong> <strong>Market</strong> is equipped with ornate lighting<br />

suspended from the roof at intervals, which<br />

made the location even more hostile for beam<br />

detectors. The Corporation therefore decided<br />

that <strong>Apollo</strong> flame detectors were the best solution.<br />

The fire detection system is designed so that<br />

each building can be evacuated individually or<br />

in sections (footprints), which ensures minimum<br />

disruption to other buildings not affected by a<br />

fire alert. However, a fire alert in the communal<br />

walkway triggers a general evacuation of the<br />

site.<br />

An intelligent fire detection system based on<br />

<strong>Apollo</strong> Discovery fire detectors has been<br />

installed to <strong>protect</strong> <strong>Leadenhall</strong> <strong>Market</strong> in the<br />

City of London. Reader Reply No.: 85044


22<br />

fire & hazard <strong>protect</strong>ion<br />

No more fires with<br />

OxyReduct ®<br />

All current forms of fire detection<br />

and extinguishing rely on one simple<br />

fact - a fire must have already<br />

started. No matter how good the<br />

fire <strong>protect</strong>ion is, some damage<br />

will occur. In mission critical<br />

applications where any business<br />

interruption is unacceptable or<br />

where the warehouse stock or<br />

archive is invaluable a different<br />

approach to fire prevention is<br />

needed. The ultimate form of fire<br />

<strong>protect</strong>ion is thus to prevent fires<br />

from happening in the first place,<br />

which is how OxyReduct ® differs<br />

from all other traditional systems.<br />

An open fire cannot occur or sustain<br />

itself if there is a lack of oxygen<br />

in the atmosphere. OxyReduct ®<br />

Unique detection for<br />

a unique building<br />

The Sage Gateshead is a stunning<br />

and unique home for live music in<br />

the Northeast. The exciting and<br />

dramatic architecture was<br />

designed by Lord Fosters’ team,<br />

and consists of two performance<br />

spaces of acoustic excellence,<br />

Northern Rock Foundation Hall, a<br />

twenty five room Music Education<br />

Centre, The Barbour Room, a<br />

recording studio, 5 bars, a café<br />

and a brasserie.<br />

Conventional fire detection devices<br />

would be problematical, for a<br />

building of such scale, with a ceiling<br />

height of some 40 Metres, so<br />

the solution for this unique building<br />

was to use <strong>Fire</strong> Fighting<br />

Enterprises’ fire detection product<br />

- FIRERAY.<br />

employs innovative<br />

technology that continuously<br />

reduces the<br />

oxygen level in a<br />

room by adding nitrogen<br />

to the air. The<br />

oxygen is reduced to<br />

a level in which most<br />

combustibles do not<br />

inflame and an open<br />

fire is impossible.<br />

Importantly, people<br />

can enter and work<br />

in the area of risk at<br />

any time.<br />

Over 100 major<br />

organisations<br />

throughout Europe<br />

have already installed OxyReduct ®<br />

systems in a wide range of applications<br />

including IT/comms suites,<br />

archives, museums, cold/freezer<br />

storage and warehousing.<br />

OxyReduct ® has a critical advantage<br />

in areas with both a high concentration<br />

of goods and value and<br />

has proved itself to be cost effective<br />

compared to traditional <strong>protect</strong>ion<br />

systems. OxyReduct ® will be<br />

featured alongside WAGNER UK’s<br />

range of air sampling smoke detection<br />

systems and fixed gas extinguishing<br />

systems on Stand D23 of<br />

the M&E Building Services Event at<br />

Olympia on 23-24 November 2005.<br />

Reader Reply<br />

No.: 85013<br />

FIRERAY is a reflective beam smoke<br />

detector, capable of smoke detection<br />

up to a range of 100 Metres.<br />

Sixteen FIRERAY devices have been<br />

installed as part of the fire detection<br />

system. Their single end<br />

cabling, internal alignment aid,<br />

low level test unit, ability to cope<br />

with building shift, (The Sage<br />

Gateshead can move up to 50 mm),<br />

made them uniquely suitable as the<br />

number one choice for the Sage.<br />

FIRERAY carries all the current<br />

world wide approvals, so is uniquely<br />

suitable for <strong>protect</strong>ing large area<br />

buildings from The Sage Gateshead<br />

to Shopping Malls, from Churches<br />

to Hotel Atria, from Warehouses to<br />

Factories.<br />

Reader Reply No.: 85015<br />

<strong>Fire</strong>-Cryer ® to be the<br />

focus for Vimpex’s at<br />

the M&E Event<br />

The innovative voice-enhanced<br />

sounders are installed on standard<br />

fire alarm sounder circuits<br />

and can broadcast four messages<br />

using just two wires. Easily interfaced<br />

to both new and existing<br />

systems, the five <strong>Fire</strong>-Cryer ®<br />

models in the range meet every<br />

requirement from residential and<br />

light commercial to heavy industrial<br />

applications.<br />

Any four message combination can<br />

be specified and selected, either<br />

The 328 portable fire extinguishers<br />

standing by at the Royal<br />

Albert Hall are visually checked<br />

each evening by the Hall’s team<br />

of fire and security officers.<br />

However this prestigious venue<br />

relies on professional specialists,<br />

<strong>Fire</strong> & Safety Solutions Ltd., a<br />

member of the British <strong>Fire</strong><br />

Consortium, for annual servicing<br />

of the extinguishers and any<br />

emergency maintenance.<br />

The Consortium comprises 250<br />

independent companies, based all<br />

over the UK, which specialise in the<br />

supply and maintenance of<br />

portable extinguishers, dry and wet<br />

risers, fire alarms, domestic and<br />

residential sprinkler systems and<br />

other related fire safety equipment.<br />

Describing his annual service visit<br />

which takes around one week, <strong>Fire</strong><br />

& Safety Solutions MD, Paul<br />

Wilkinson says, “I start from the<br />

top and work down! This means<br />

the first extinguishers I check are<br />

up in the roof where the poppies<br />

are dropped from. Then it takes<br />

about a week for me and my team<br />

to service all the other extinguishers<br />

in the building.” Each extinguisher,<br />

depending upon its type, is<br />

serviced according to British<br />

Standards requirements.<br />

automatically or manually, at the<br />

fire alarm control panel. Foreign<br />

language and multi-lingual units<br />

are also available. The <strong>Fire</strong>-Cryer ®<br />

provides simple, cost-effective<br />

voice annunciation for all forms of<br />

evacuation and information broadcast,<br />

providing unambiguous voice<br />

messages that are both heard and<br />

understood.<br />

<strong>Fire</strong>-Cryer ® requires no special<br />

wiring and can be retrofitted to<br />

existing installations. The units can<br />

be fully synchronised and<br />

have a low current consumption<br />

allowing simple<br />

replacement of existing<br />

sounders and bells. The<br />

<strong>Fire</strong>-Cryer’s ® multi-message<br />

capability also ensures that<br />

system test and all clear<br />

messages can be easily<br />

transmitted avoiding confusion<br />

with the fire/evacuation<br />

alarm.<br />

Also featured on stand A4a<br />

will be Vimpex’s<br />

Hydrosense water detection<br />

system, designed to<br />

<strong>protect</strong> areas where water<br />

leakage could seriously<br />

damage electrical, communication<br />

and computer networks.<br />

RR No.: 85014<br />

Royal performance for<br />

British <strong>Fire</strong> Consortium<br />

Paul continues, “To ensure no<br />

extinguisher is missed and the<br />

client knows exactly what I’ve<br />

done, I work from a location plan of<br />

the building which records every<br />

single extinguisher. We also use a<br />

“site information card” system to<br />

record the history of every extinguisher<br />

in the building so we can<br />

instantly see how many times each<br />

has been serviced or refilled. I also<br />

introduced a policy of keeping 25<br />

or so spare extinguishers on site in<br />

the fire room, so a damaged or discharged<br />

extinguisher can be<br />

replaced instantly by the in-house<br />

team.” Reader Reply No.: 85031<br />

www.practicalfm.co.uk


Following the introduction of Regulation 4<br />

(Duty to manage asbestos in non-domestic<br />

premises) of the Control of Asbestos at Work<br />

Regulations (CAWR) 2002, many facilities<br />

managers of commercial buildings have commissioned<br />

asbestos surveys in order to comply<br />

with the requirements. However, ‘managing<br />

asbestos’ does not solely imply conducting<br />

surveys of the premises.<br />

Checkmate <strong>Fire</strong> Solutions, the UK’s leading<br />

passive fire <strong>protect</strong>ion provider, has entered<br />

into a partnership with Haven <strong>Fire</strong> and Safety<br />

in Dubai. Together Checkmate and Haven can<br />

now offer complete passive and active fire<br />

<strong>protect</strong>ion services to architects, builders,<br />

contractors and premises managers in this<br />

rapidly expanding province.<br />

Checkmate has over 14 years experience of passive<br />

fire <strong>protect</strong>ion of commercial, public and<br />

government buildings; providing secure “means<br />

of escape”, damage limitation and specialist<br />

<strong>protect</strong>ion of IT and Comms Rooms. In addition<br />

to <strong>protect</strong>ing new building works Checkmate<br />

offer full survey and remedial work for existing<br />

buildings and facilities. They are a certified<br />

“competent body” and can ensure fire protec-<br />

It also means formulation of a management plan<br />

accessible to all personnel for each asbestos<br />

containing material (ACM) identified during the<br />

survey and thereafter implementing the prioritised<br />

recommended actions. These may range<br />

from an annual inspection programme to complete<br />

asbestos removal. Failure to implement<br />

appropriate action is a breach of<br />

Regulation 4 of CAWR. Eighteen<br />

months after the regulation came into<br />

force, the Health & Safety Executive<br />

(HSE) is now actively enforcing this by<br />

prosecution of those who are non-compliant.<br />

With 30 years experience in the<br />

asbestos industry, Eurofins CPA<br />

Laboratories is eminently capable of<br />

providing a complete asbestos risk<br />

management programme comprising<br />

asbestos site surveys, subsequent sample<br />

analysis in our asbestos testing laboratory,<br />

followed by project management of<br />

remedial works and site attendance by qualified<br />

analysts.<br />

Eurofins CPA Laboratories is the environmental<br />

division of Eurofins SA in the UK having been a<br />

member of the international Eurofins Scientific<br />

Group since 1998. This has expanded the UK service<br />

to include the analysis of food, pharmaceuticals<br />

and other environmental samples such as<br />

soils and gaseous emissions. With such a long<br />

focus on the asbestos industry, CPA is able to<br />

deliver a specialised and integrated service with<br />

rapid turnaround of results.<br />

Dubai deal offers<br />

complete fire <strong>protect</strong>ion<br />

tion of Comms Rooms and other fire cells is up<br />

to required standards and that such cells have<br />

not been compromised by changes or additions<br />

to installed IT equipment or other building services.<br />

Comms rooms in particular frequently<br />

develop “organically” and fire <strong>protect</strong>ion is<br />

often compromised accidentally. Regular checks<br />

are essential to ensure any fire cell remains<br />

intact and <strong>protect</strong>s from both internal and<br />

external fires.<br />

Haven <strong>Fire</strong> and Safety has been operating since<br />

1997 and is located at Al Quoz in Dubai. Their<br />

services include hydrostatic cylinder testing to<br />

BS 5430, fire extinguisher filling, air purity monitoring<br />

and certification, service of fixed foam<br />

making equipment, inspection, service and<br />

repair of fire detection and alarm systems and<br />

re-certification of all types of fire fighting and<br />

suppression systems.<br />

Haven also offer a special service to remove and<br />

recycle Halon 1211 and 1301 gasses from comms<br />

rooms gas suppression fire <strong>protect</strong>ion systems<br />

and refill them with environmentally friendly<br />

gasses. This service prevents the release of<br />

greenhouse gasses into the atmosphere and<br />

allows them to be disposed of in a safe manner.<br />

“We already have had considerable experience<br />

of working on fire <strong>protect</strong>ion in Hong Kong”<br />

comments Alan Oliver, <strong>Market</strong>ing Director of<br />

Checkmate “ and we are very pleased to have<br />

reached an agreement to work with Haven in<br />

Dubai as this is a very important and growing<br />

market for our fire <strong>protect</strong>ion services”.<br />

Reader Reply No.: 85121<br />

fire & hazard <strong>protect</strong>ion<br />

CPA: Providing a complete asbestos<br />

risk management programme<br />

Based in South West London and with Group<br />

offices in NW England and the Midlands, CPA is<br />

ideally located to undertake works throughout<br />

the United Kingdom. Not only do we operate<br />

successfully within the South East, we offer a<br />

comprehensive UK and international portfolio.<br />

Our team of 25 experienced surveyors and analysts<br />

are Certified<br />

Competent Persons (CCP)<br />

and hold British<br />

Occupational Hygiene<br />

Society (BOHS) competency<br />

certification (P401, P402<br />

and S301).<br />

CPA Laboratories is accredited<br />

by the United Kingdom<br />

Accreditation Service (UKAS)<br />

for all aspects of asbestos<br />

testing. These include<br />

Sampling, Surveys, Bulk<br />

Sample Identification, and<br />

Asbestos Fibre Counting. UKAS accreditation of<br />

the Laboratory for 4-Stage Clearance Testing of<br />

Asbestos Enclosures has been agreed in principle<br />

and will be confirmed for all relevant UKAS laboratories<br />

with effect from December 2005.<br />

Clients can be assured that CPA produces<br />

approved standards of quality of work and that<br />

we demonstrate competence, impartiality and<br />

high performance in all aspects of our work.<br />

This ensures that asbestos risk management for<br />

our clients is both fully comprehensive and compliant<br />

with current statutory obligations.<br />

Reader Reply No.: 85103<br />

Lasers aren’t<br />

just for Discos<br />

With today’s requirement for hi-tech fire<br />

detection for hi-tech facilities, such as Clean<br />

Rooms, Computer Suites, and<br />

Telecommunication Exchanges, the answer is<br />

the new Laser Aspirated Smoke Detector<br />

(LASD) from <strong>Fire</strong> Fighting Enterprises Ltd.<br />

The LASD is the perfect solution when a high<br />

sensitivity smoke detection system is specified<br />

for a wide range of installations. The LASD unit<br />

monitors very large areas using sampling pipes<br />

with specially positioned holes, in place of actual<br />

point smoke detectors.<br />

The LASD units are available, in either a single<br />

or two channel version. A pipe up to 100 metres<br />

in length can be connected to each channel, giving<br />

a maximum area coverage of 1,000 m2 per<br />

channel.<br />

These LASD<br />

units are also<br />

very suitable<br />

for low-tech<br />

locations, such<br />

as Warehouses<br />

to Cathedrals,<br />

Ceiling Voids to<br />

Duct Sampling<br />

and Prison<br />

Cells to Cold<br />

Stores, and as<br />

it’s IP65 rated<br />

the LASD can<br />

be used in<br />

many harsh<br />

environments.<br />

Reader Reply<br />

No.: 85079<br />

www.practicalfm.co.uk 23


RR: 85115<br />

24<br />

fire & hazard <strong>protect</strong>ion<br />

Firing up the changes<br />

Tony Morris of Casella Winton discusses the<br />

impending changes to <strong>Fire</strong> Regulations in the UK<br />

The long awaited review of existing<br />

UK fire legislation comes to a<br />

conclusion next year with the<br />

introduction of “The Regulatory<br />

Reform (<strong>Fire</strong> Safety) Order<br />

2006.” It is anticipated that the<br />

order will come into effect in<br />

early April 2006, initially applying<br />

only to England and Wales, with<br />

Scotland and Northern Ireland following<br />

suit via their own statutes<br />

in due course.<br />

Already out in draft format, it is<br />

proposed that the order will revoke<br />

all existing fire legislation, including<br />

the ‘<strong>Fire</strong> Precautions Act 1971’<br />

and the ‘<strong>Fire</strong> Precautions<br />

(Workplace) Regulations 1997/9,<br />

together with the other hundred or<br />

so odd pieces of local fire enactments,<br />

by-laws, and peripheral<br />

orders.<br />

Subsequently, fire certification will<br />

become a thing of the past, however<br />

bear in mind that the current<br />

requirements remain firmly in<br />

place until revoked by the new<br />

order. Sound advice is therefore to<br />

maintain the building in accordance<br />

with the current fire certificate,<br />

continue to consult with the fire<br />

officer as and when required and to<br />

maintain an up-to-date set of single<br />

line drawings for the workplace<br />

and, where appropriate, relevant<br />

building(s).<br />

Designed to harmonise with the<br />

current framework and format of<br />

Heath & Safety legislation, the<br />

order is similar in every respect to<br />

the existing <strong>Fire</strong> Precautions<br />

(Workplace) Regulations 1997/9<br />

and applies (with the similar exceptions<br />

of domestic premises and outdoor<br />

locations) to all places of<br />

work.<br />

As expected, the order will place a<br />

requirement on the employer as<br />

the ‘Responsible Person’, to<br />

appoint a ‘Competent Person’ to<br />

undertake a meaningful and realistic<br />

fire risk assessment appropriate<br />

to the size and nature of the workplace.<br />

There is renewed emphasis<br />

on the role of the employer as the<br />

‘Responsible Person’ in the workplace,<br />

or on the person who has any<br />

degree of control over all or part of<br />

the building. The ‘Responsible<br />

Person’ will be accountable by law<br />

for compliance with the order and<br />

will be required to appoint one or<br />

more ‘Competent Persons’ to carry<br />

out the risk assessment and implement<br />

the measures within the<br />

workplace.<br />

There is also a proposal to introduce<br />

a third category of person into<br />

the order - namely the ‘Relevant<br />

Person.’ This category has been<br />

introduced deliberately to take<br />

into account those persons who<br />

currently fall outside the immediate<br />

jurisdiction of an ‘Employer’<br />

but who may be affected by (or<br />

may influence by their own activities)<br />

the risk within the workplace.<br />

This category is further extended<br />

to include those persons who may<br />

lawfully be on, under or in the<br />

vicinity of the workplace and/or<br />

relevant building(s), i.e. General<br />

Public, Visitors, Contractors,<br />

Residents, Neighbours, etc.<br />

Emphasis is also made of the need<br />

to undertake specific fire risk<br />

assessments where there is:-<br />

A ‘Child’ employed (being not over<br />

school age as defined i the<br />

Education Act 1996).<br />

‘Dangerous Substances’ present in<br />

the workplace (as defined under<br />

the H&S ‘Approved classification<br />

and labelling guide’)<br />

A possibility of ‘Serious and<br />

Imminent Danger’ arising through<br />

fire or similar event in the workplace.<br />

In such cases the<br />

‘Responsible Person’ must establish<br />

enhanced procedures to pre-warn<br />

staff of the risk, increase safety<br />

training and fire drills, implement<br />

measures to minimise the risk,<br />

install additional means of escape<br />

provisions where necessary, and<br />

take steps as necessary to ensure<br />

an immediate evacuation<br />

before.....<br />

Other ‘Articles’ reiterate the existing<br />

workplace regulations, emphasising<br />

the provision and maintenance<br />

of means of escape facilities,<br />

the maintenance of all fire related<br />

equipment (portable, fixed, and<br />

that provided for fire-fighters use),<br />

staff training, record keeping and<br />

regular reviews of the fire risk<br />

assessment.<br />

There is also an interesting addition<br />

in the draft order regarding ‘<strong>Fire</strong>-<br />

Fighters Switches’ whereby it is<br />

proposed that the ‘Responsible<br />

Person’ should register any existing<br />

switches within 21 days of the<br />

order, or consult with the fire<br />

authority over any proposed installation.<br />

The wording within the<br />

draft order refers specifically to<br />

switches that isolate high voltage<br />

luminous discharge signs, and not<br />

to the more common fluorescent<br />

lighting, used to illuminate modern<br />

facia signs.<br />

One thing that employers should be<br />

aware of is an enhanced policy of<br />

validation and enforcement by the<br />

fire authorities. The <strong>Fire</strong> Service<br />

College has been running (and will<br />

continue to do so for some time)<br />

specific fire risk assessment courses<br />

for both external delegates and<br />

local authority fire officers. The<br />

contents of the courses deliberately<br />

focus on levels of ‘assessor’ competency,<br />

benchmark standards,<br />

contents and compilation, and the<br />

validation and enforcement<br />

aspects. From our own experience,<br />

fire officers around the country<br />

have been looking far more closely<br />

at fire risk assessments to ensure<br />

they are appropriate, meaningful<br />

and realistic, taking into account<br />

the size, nature of activities, number<br />

of persons, and fire risks within<br />

the workplace.<br />

Casella Winton’s ‘<strong>Fire</strong> Risk<br />

Assessment’ policy has been<br />

extended over the last couple of<br />

years in anticipation of the new<br />

order. Any changes or additions to<br />

the proposals will of course be<br />

evaluated when known and circulated<br />

to our clients and website<br />

‘Help Desk’.<br />

Reader Reply No.: 85128<br />

www.practicalfm.co.uk


Sussex University<br />

chooses Dorgard<br />

Sussex University has recently<br />

bought a number of Dorgards to<br />

overcome the practice of illegally<br />

holding open fire doors located in<br />

busy corridors of academic buildings<br />

on the university campus, a<br />

practice that breached the<br />

University’s own fire safety guidelines.<br />

This latest order follows the successful<br />

use of Dorgards in accommodation<br />

areas at the University’s<br />

Institute of Development Studies<br />

where they have proven to be the<br />

easiest and most cost-effective<br />

way of legally holding open fire<br />

doors.<br />

Dorgard offers significant cost<br />

advantages as it can be<br />

retrofitted in minutes,<br />

with no wiring required.<br />

And with more than<br />

125,000 Dorgards<br />

installed across the UK,<br />

<strong>Fire</strong>co’s listening technology<br />

is recognised as<br />

the safe, cost-effective<br />

way of legally holding<br />

open fire doors in busy<br />

environments in any position<br />

and automatically<br />

releasing them when the<br />

fire alarm sounds<br />

The Dorgard range is now<br />

acknowledged as an<br />

established technology<br />

offering a solution over<br />

the widest range of<br />

applications, and complies<br />

fully with all relevant<br />

British Standards,<br />

EC Directives and UK<br />

Workplace <strong>Fire</strong><br />

Regulations.<br />

Reader Reply No.: 85135<br />

fire & hazard <strong>protect</strong>ion<br />

Understanding the burning issues<br />

Demand for fire resistant glass is rising in line<br />

with increasingly stringent fire safety regulations<br />

in both the public and private sectors.<br />

Gary Colliver, National Account Manager at<br />

Float Glass Industries talks to PFM magazine<br />

and offers his view on the latest issues and<br />

developments in this burgeoning market.<br />

As one of the UK's largest glass distributors, the<br />

supply of fire resistant glazing products is an<br />

important part of Float Glass Industries' (FGI's)<br />

offering. Faced with an array of fire glasses and<br />

performance claims many designers and facilities<br />

managers look to their chosen fire door<br />

manufacturer or glazing contractor for advice.<br />

Although wired glass continues to dominate the<br />

fire glazing market it is limited by its dated and<br />

institutional appearance. The glass industry has<br />

developed a wide range of more sophisticated,<br />

clear view glasses, of which multi-layered intumescent<br />

laminates provide the most attractive<br />

performance characteristics. Much is also made<br />

of a product's integrity in a fire situation, that<br />

is the time period the glass will prevent flames<br />

from breaking through, such as 30 minutes or<br />

60 minutes. However, at FGI we strongly recommend<br />

the use of products that are able to<br />

offer in addition a degree of insulation as well<br />

as the specified integrity, for the following reasons.<br />

If there's a fire burning on one side of a<br />

fire resistant glass that offers no insulation<br />

value, the temperature on the non fire side will<br />

rise rapidly. This represents an increased danger<br />

to people passing by and could cut off what<br />

may have been intended as a safe means of<br />

escape.<br />

<strong>Fire</strong> glass that offers the appropriate level of<br />

integrity required with the added benefit of an<br />

insulation value can, therefore, be a real lifesaver<br />

in the event of a fire. At FGI we believe<br />

we have a role to play in raising awareness<br />

amongst architects and facilities managers of<br />

fire glass developments, and, of course, to provide<br />

the products that meet current and future<br />

requirements in this fast moving field. That's<br />

why we have been working closely with<br />

Pilkington, Europe's largest glass manufacturer,<br />

to add products like its Pyrodur range to our<br />

fire glass collection. In fact, we are one of the<br />

few independent stockists of the complete<br />

suite of Pilkington <strong>Fire</strong> Resistant Glass in the<br />

UK.<br />

Let's take a closer look at Pyrodur Plus, which<br />

is an excellent example of a tried, tested and<br />

trusted integrity only glass offering a degree of<br />

insulation. Pilkington's Pyrodur Plus is only 7mm<br />

thick and contains just one specially designed<br />

intumescent layer sandwiched between two<br />

pieces of glass. It offers 30 minutes integrity<br />

and also provides insulation against the heat<br />

generated by a fire being radiated through to<br />

Hochiki selected for<br />

Iceland’s schools system<br />

More and more educational establishments<br />

worldwide are specifying<br />

Hochiki detection devices to<br />

meet increasingly stringent and<br />

demanding safety standards with<br />

reliable cost-effective fire <strong>protect</strong>ion.<br />

In Iceland the schools system has<br />

recently been decentralised. Local<br />

municipalities now manage the<br />

schools and are therefore responsible<br />

for all funding of these facilities.<br />

Hochiki detection devices<br />

answer the demands of the municipalities<br />

for quality and reliability<br />

and also satisfy operational criteria<br />

to ensure the lowest cost of maintenance.<br />

Hochiki detection is the technology<br />

of choice for Ark Security whose<br />

projects include five new Icelandic<br />

schools, like their latest at<br />

the non-fire side. In the event of a fire the<br />

glass cracks allowing the intumescent interlayer<br />

to swell and <strong>protect</strong> both people and property.<br />

It will sustain a very steep temperature<br />

gradient across its thickness and continue to<br />

hold the pieces of glass together even though<br />

they have been broken by the heat. This makes<br />

Pyrodur Plus one of the safest choices in the<br />

market place today. In Addition Pyrodur Plus<br />

also boasts good acoustic qualities, thereby<br />

incorporating privacy and security into what is<br />

primarily a fire safety package. Additionally,<br />

being a clear glass it's especially suited to<br />

installations where visual appeal and fire <strong>protect</strong>ion<br />

are both important considerations. As<br />

such it is an ideal solution for all kinds of internal<br />

glazing applications, such as fire doors,<br />

screens and partitions in offices, schools, hospitals<br />

and other buildings.<br />

Depending on the exact application, fire resistant<br />

glazing can contribute to <strong>protect</strong>ing the<br />

structure of the building from collapse,<br />

restricting the spread of flame across its internal<br />

linings and prevent fire from spreading to<br />

adjoining properties.<br />

Arguably even more important though is the<br />

ability of fire resistant glazing to make a significant<br />

contribution to <strong>protect</strong>ing means of<br />

escape routes, as well as maintaining fire-fighting<br />

access for the emergency services.<br />

With a proven track record in such hostile environments<br />

as oilrigs and chemical works, intumescent<br />

laminates offer architects and facilities<br />

managers a clear conscience and peace of<br />

mind knowing that he/she did everything they<br />

could to provide every possible second in the<br />

event of a fire.<br />

Gardabæ with a fire <strong>protect</strong>ion system<br />

centred on hundreds of<br />

Hochiki ALG-E analogue addressable<br />

photoelectric smoke sensors<br />

(featuring Hochiki’s ‘High<br />

Performance Optical Technology’<br />

which allows the sensor threshold<br />

level to be increased, thus extending<br />

sensitivity to a much wider<br />

range of combustible materials).<br />

This schoolhouse complex covers<br />

8000 square metres and the system<br />

is also supported by Hochiki manual<br />

call points with all devices integrated<br />

to a Kentec Syncro control<br />

panel and Focus+ repeater display.<br />

In addition, Hochiki I/O interface<br />

modules are installed for monitoring<br />

and controlling from the loop<br />

ancillary equipment such as sprinklers<br />

and dampers.<br />

Reader Reply No.: 85134<br />

www.practicalfm.co.uk 25


health & safety<br />

26<br />

Belfast City Airport (BCA) is the second major<br />

airport in the UK to install DeafAlerter(r), the<br />

market leading radio-based fire alarm warning<br />

and messaging system for Deaf and hard of<br />

hearing passengers and staff. The aim of the<br />

introduction of Deaf Alerter is not only to<br />

improve BCA facilities in compliance with the<br />

Disability Discrimination Act (enforced<br />

October 2004) by providing equal access, but<br />

to enhance the travel experience BCA Deaf or<br />

hard of hearing passengers receive.<br />

A hearing person in the airport relies on the<br />

audible alarms for fire alarm or emergency<br />

warnings, however Deaf and hard of hearing<br />

people are excluded from these vital messages<br />

as it is a facility not accessible to them. The<br />

Deaf Alerter system overcomes this barrier by<br />

means of a small hand-held device, known as an<br />

Alerter. Passengers can borrow an Alerter free<br />

of charge from the information desk, at which<br />

point an instruction card will be provided; those<br />

passengers who own their own Alerter will need<br />

to register it with the information desk.<br />

The Deaf Alerter system comprises a VHF radio<br />

transmitter and aerial, which is permanently<br />

connected to the airport’s existing fire alarm<br />

system. This responds instantly to an alarm and<br />

each Alerter in use receives a simultaneous signal,<br />

vibrating and flashing to attract the Alerter<br />

wearer’s attention. This will continue until the<br />

Alerter user is safely out of the building.<br />

Although life safety is the key purpose and priority<br />

of Deaf Alerter it has another great unique<br />

feature called Message Manager(tm), which provides<br />

access to audible public address<br />

announcements. Deaf Alerter’s Message<br />

Manager has an automated link with the flight<br />

information system; when a<br />

message is broadcast audibly<br />

the same message is<br />

sent via the Alerter, for<br />

example ‘Go to Gate’ or<br />

‘Flight Boarding’.<br />

Belfast City<br />

Airport prepares<br />

for DDA takeoff<br />

with Deaf Alerter<br />

Traditionally for most Deaf and hard of hearing<br />

people the departure lounge experience is not<br />

particularly pleasurable. It’s extremely difficult<br />

to hear announcements even when you have full<br />

hearing. With 15% of the UK population experiencing<br />

some form of hearing loss, ranging form<br />

mild hearing loss to profoundly deaf (9 million<br />

people) there is a huge number of potential passengers<br />

who will struggle to hear the messages,<br />

if at all. So the wait in the departure lounge for<br />

Deaf passengers is usually spent sitting next to<br />

an information screen, being too worried to<br />

move in case they miss their flight.<br />

This need not be the case. Deaf Alerter’s<br />

Managing Director Steve Haseldine explains:<br />

“Deaf Alerter makes for an altogether more<br />

pleasurable travelling experience, knowing a<br />

safety provision has been made if a fire was to<br />

occur and that it is virtually impossible to miss<br />

your flight as the Alerter will inform you on its<br />

screen. One of the main things people look forward<br />

to when flying is shopping in duty free;<br />

rest assured, Deaf Alerter will help you get<br />

around the duty free, something we should all<br />

be able to do without worrying. Many organi-<br />

sations are unaware of their obligation to provide<br />

fire safety to all people, which includes<br />

people with disabilities, BCA commitment to<br />

their passengers’ needs has been inspirational,<br />

I’m sure it won’t go unnoticed by the Deaf<br />

community and may even help attract more passengers<br />

as an installation of Deaf Alerter often<br />

does.”<br />

“Whilst assisting a Deaf passenger the other day,<br />

I experienced the barriers Deaf people face and<br />

just how confusing it can be,” said Liz Donnan,<br />

Customer Services Duty Manager at BCA.<br />

“Message Manager will be fantastic for our passengers.<br />

We are in the process of implanting it<br />

so it should be available very soon. We hope it<br />

will enable our Deaf and hard of hearing passengers<br />

to have freedom and independence<br />

throughout the terminal buildings as it has done<br />

at Birmingham International Airport, who<br />

installed the system last year.”<br />

Liz continued, “Deaf Alerter is just one of the<br />

many initiatives BCA has implemented but we<br />

are constantly reviewing ways in which to<br />

improve our facilities for all disabled people.”<br />

Reader Reply No.: 85027<br />

www.practicalfm.co.uk


Hela Mouse wins FIRA<br />

Ergonomics<br />

Excellence Award<br />

The Perific Wireless Dual Mouse<br />

has been awarded FIRA’s<br />

Ergonomic Excellence Award for<br />

“excellent ergonomic features<br />

that improve the health and well<br />

being of visual display terminal<br />

(VDT) users”. Simply, it changes<br />

the way computer<br />

operators use their<br />

mouse, dramatically<br />

i m p r o v i n g<br />

ergonomics at<br />

their workstation<br />

and potentially<br />

eliminating<br />

the risk of upper<br />

limb disorders<br />

(ULD) and repetitive<br />

strain injury<br />

(RSI).<br />

Distributed exclusively<br />

in the UK by Hela<br />

Corporate Wellbeing, the<br />

Perific Mouse is actually<br />

two mice in one! It can be<br />

used like a regular mouse or it can<br />

be held, anyway you want, still<br />

retaining all the operations of a<br />

conventional mouse but enabling<br />

the users to vary their position<br />

whilst operating their computer.<br />

Levent Caglar, Senior Ergonomist,<br />

FIRA explained that “the Perific<br />

affords great freedom and flexibility<br />

at the usually static workstation.<br />

You can lean back in your seat holding<br />

the mouse and use the track<br />

ball to browse the internet or to<br />

continue operating your computer”.<br />

The Perific can also be worn on<br />

the hand, for rapid but strain-free<br />

switching between mouse and keyboard.<br />

To receive this award from FIRA<br />

(Furniture Industry Research<br />

Rising to the challenge<br />

set by the DDA<br />

Configure, the UK’s largest commercial<br />

disability access consultancy,<br />

has launched a short rise<br />

vertical platform lift for providing<br />

access over level changes up to<br />

one metre.<br />

Requiring minimal structural alter-<br />

www.practicalfm.co.uk<br />

Association), the Perific underwent<br />

extensive testing for the ergonomic<br />

requirements of British and<br />

European Standards and FIRA<br />

Specifications. The Ergonomics<br />

Excellence Award identifies and<br />

differentiates those products that<br />

excel in ergonomics from<br />

those that only meet<br />

the minimum<br />

requirement.<br />

Products have to<br />

excel in<br />

ergonomic features,<br />

be manufactured<br />

under quality systems and be<br />

ecologically friendly.<br />

“The standard to receive this<br />

award is extremely high” Levent<br />

explained “and<br />

very few products<br />

tested manage to<br />

pass the trials that<br />

identify whether a<br />

design has been created<br />

specifically with human’s in<br />

mind. The Perific was trialled for<br />

one week by 10 people from different<br />

environments and they were<br />

asked to record their experiences<br />

using the mouse. One person suffers<br />

with RSI and found that whilst<br />

using the Perific all the problems<br />

usually experienced disappeared<br />

completely. As soon as they reverted<br />

to a conventional mouse the RSI<br />

returned.” Levent went on to<br />

explain that “the Perific received<br />

the award not only for its ergonomic<br />

design but also because the trials<br />

clearly identified that it will probably<br />

play an important part in reducing<br />

the ill effects, aches and pains<br />

associated with RSI and ULD.”<br />

Reader Reply No.: 85071<br />

ations, the short rise lift is easy to<br />

install and easy to use. It includes<br />

safety gates, non-slip flooring and<br />

a manual over-ride release in the<br />

event of battery failure. It can<br />

safely carry up to 300kg, and provides<br />

a fixed ramp for easy access.<br />

Configure assists<br />

businesses to meet<br />

their obligations<br />

under the Disability<br />

Discrimination Act. It<br />

offers a comprehensive<br />

range of cost<br />

effective and easy to<br />

implement services<br />

that include access<br />

audits, auxiliary aids,<br />

building adjustments<br />

and staff disability<br />

equality training.<br />

Reader Reply<br />

No.: 85047<br />

health & safety<br />

NEW!<br />

Get ready for the future!<br />

Introducing Testo’s innovative new range of<br />

affordable measurement instruments for<br />

facilities management.<br />

Airflow Measurement<br />

Compact Vane Anemometer - testo 416<br />

Easy to use anemometer with an attached 16 mm vane probe on a<br />

telescopic handle (maximum length 890 mm)<br />

Large Area Vane Anemometer - testo 417<br />

Features a fixed omni-directional flow-temperature vane (Ø 100 mm)<br />

to measure flow, volume flow and temperature<br />

Compact Thermal Anemometer - testo 425<br />

Attached thermal probe on a telescopic handle for measurements of<br />

volume-flow, air velocity and temperature (maximum length 820 mm)<br />

Temperature Measurement<br />

With optional wireless temperature probes and<br />

printing facility<br />

Fast Action Thermometer - testo 925<br />

Single channel Type K thermocouple thermometer with a wide<br />

measuring range of -50 to +1,000 °C<br />

Differential Thermometer - testo 922<br />

Offering a broad measuring range of -50 to +1,000 °C and a 2-line<br />

display for easy temperature comparisons<br />

Tel: 01420 566 815 Fax: 01420 566 813<br />

Email: te0139@testo.co.uk Website: www.testo.co.uk<br />

RR: 85002<br />

27


health & safety<br />

28<br />

Don’t Risk a slip - new<br />

TAKmats keep floors<br />

clean and dry<br />

Fosse Liquitrol is now offering a revolutionary<br />

spill control solution, designed to keep workplace<br />

floors clean and dry. The “TAKmat” is a<br />

very effective and affordable method of keeping<br />

walkways, entrances and work areas clean<br />

and dry. Highly absorbent material coated in<br />

non-transferable resin instantly removes and<br />

retains oil, grease, dirt and moisture from<br />

dirty feet, preventing it being walked into<br />

clean areas.<br />

The TAKmat is made of thirty-six layers of<br />

absorbent material, so when the top layer is<br />

saturated, you simply peel it off to reveal a<br />

new, sparklingly clean layer underneath! As<br />

there are thirty-six layers, the mat remains consistently<br />

clean for longer. And because the individual<br />

layers are so light and flexible, they can<br />

be easily and safely disposed of - eliminating<br />

the need for costly external collection and<br />

removal schemes.<br />

Available in three sizes for walkways and<br />

entrances, free-standing TAKmats promote best<br />

practice in keeping floor areas clean and slipfree.<br />

They are perfect for use in factories, paint<br />

spray booths, laboratories, offices, electronics<br />

or automotive industries and construction sites.<br />

Reader Reply No.: 85097<br />

Worldwide sales since 2000 of the Heartstart<br />

First Aid Defibrillator have exceeded 200,000<br />

and in celebration of this achievement Laerdal<br />

Medical has donated a defibrillator to four different<br />

organisations across the UK. The FR2<br />

Heartstart First Aid Defibrillator has been<br />

donated to Essex <strong>Fire</strong> and Rescue for use by<br />

their International Search and Rescue Division<br />

and Selly Oak Hospital for use with their West<br />

Midlands Care Team and the FRX Heartstart<br />

First Aid Defibrillator has been donated to<br />

Southport Lifeboat an independent lifeboat<br />

station that amongst other operations was<br />

involved in the rescue of the cockle pickers<br />

from Morecombe Bay and the RNLI station at<br />

Tower Pier, London.<br />

“The more defibrillators available the more<br />

lives will be saved,” explained Tony Kemp,<br />

Product Specialist with Laerdal Medical “and to<br />

know that more than 100,000 Heartstart First<br />

Aid Defibrillators are available around the world<br />

now is great news. We decided that this milestone<br />

should be marked by us donating our leading<br />

models to organisations that we felt justly<br />

deserved it, who are widely respected by all and<br />

who, with the donation of a defibrillator, would<br />

only increase the number of lives they already<br />

save every year.”<br />

In around 85% of cardiac arrests, the heart sim-<br />

ESS Toolkit makes<br />

work a safer place<br />

In line with the current Health and Safety<br />

Executive (HSE) Workplace Health and Safety<br />

Survey (WHASS) Programme, ESS - UK, the<br />

total support services division of Compass<br />

Group, is supplying its operating sites with an<br />

‘ESSential Safety Toolkit’, designed to<br />

educate and inform personnel at all<br />

levels in health and safety best practice.<br />

In the UK alone, over 600 people die<br />

each year as a result of work activities<br />

and several hundreds of thousands<br />

more suffer illness and<br />

injury all of which equated to<br />

some nine million lost<br />

working days in<br />

2003/4. The HSE<br />

states that<br />

‘almost all<br />

these incidents<br />

are preventable’<br />

and<br />

over the next<br />

two years is<br />

targeting the<br />

workplace with<br />

its series of<br />

W H A S S<br />

Programme<br />

surveys to gain<br />

information to help design and deliver programmes<br />

to reduce injuries, ill-health and<br />

lost time incidents.<br />

Likewise, ESS - UK’s Toolkit aims to create a safe<br />

work culture at its sites where all personnel are<br />

acutely aware of the possible health and safety<br />

hazards and risks in their environment and work<br />

together to manage them. Each employee is<br />

encouraged to take responsibility for eliminating<br />

hazardous activities and removing unsafe<br />

conditions thus preventing injury or illness.<br />

The Toolkit contains a wide variety of support<br />

materials to ensure that every member of staff,<br />

ply loses its rhythm and goes into ventricular<br />

fibrillation (VF). In this condition, a defibrillator<br />

can safely shock the heart back into a regular<br />

beating pattern. If administered within 2-3 minutes<br />

of collapse, the chances of the victim’s survival<br />

are increased by up to 50%. The defibrillator<br />

must be used within the first 4 - 5<br />

minutes- the sooner the better as the rate of<br />

successful recovery decreases by an alarming<br />

10% per minute. In the absence of a defibrillator,<br />

CPR alone is not enough. Without early<br />

defibrillation, the patient will almost certainly<br />

die. Although Laerdal’s HeartStart First Aid<br />

Defibrillator is a technically<br />

advanced piece<br />

whether office based or elsewhere on site, can<br />

have access to relevant information and health<br />

and safety procedures. Safety awareness<br />

posters, risk assessment and job analysis forms,<br />

hazard spotting stickers, observation cards and<br />

suggestion forms all help to keep issues of<br />

health and safety front of mind at all times.<br />

Rowena Edwards, MD of ESS - UK<br />

commented: “In addition<br />

to giving staff the<br />

tools to reduce and<br />

eliminate risk on<br />

site, the Toolkit also<br />

encourages staff to<br />

take a positive role in<br />

health and safety and<br />

proactively review work<br />

procedures, whether new<br />

or existing, to ensure the<br />

continued safety of<br />

themselves and<br />

their team<br />

members<br />

alike.<br />

“ T h e<br />

ESSential<br />

S a f e t y<br />

Toolkit is part<br />

of ESS - UK’s<br />

long-term<br />

approach to<br />

employee and<br />

client health and<br />

safety. The company<br />

aims to ensure systems<br />

are in place to maintain<br />

improved employee<br />

awareness of health and safety, improved operational<br />

health and safety reporting and<br />

improved management reporting with the ultimate<br />

goal of reducing to an absolute minimum<br />

the number of incidents on site.”<br />

Reader Reply No.: 85034<br />

Laerdal donates Heartstart First Aid defibrillators<br />

to celebrate worldwide sales of 200,000+<br />

of equipment, it is small, very robust and surprisingly<br />

easy to use. Automated voice commands<br />

and comprehensive diagrams take the<br />

operator through each step of the way.<br />

Independent scientific user trials show that the<br />

Laerdal HeartStart First Aid<br />

Defibrillator is the<br />

most simple to<br />

operate AED<br />

(automatic<br />

external defibrillator)<br />

on the<br />

market.<br />

RR No.:<br />

85119<br />

www.practicalfm.co.uk


RR: 85096<br />

www.safetylearning.co.uk<br />

Health & Safety<br />

E-Learning<br />

Now with Group Training<br />

• Single User Training<br />

• New and Unique Group Training<br />

Option with interactive Handsets<br />

• Cost Effective Training<br />

• 16 Fully Customisable Modules<br />

• Bespoke Modules Available<br />

• Printable Certificates<br />

Save up to 90%<br />

on your current<br />

Health & Safety<br />

Training<br />

www.practicalfm.co.uk<br />

PFM1<br />

Phone 0845 345 1703<br />

Fax 01745 536195<br />

Email sales@safetymedia.co.uk<br />

FREE £100 Trial Account<br />

www.safetylearning.co.uk<br />

MAKE YOUR<br />

BUSINESS<br />

A SMOOTH<br />

OPERATOR<br />

OCS Technical provides a range of services<br />

to effectively manage the maintenance<br />

of your business’s property or assist your<br />

maintenance team.<br />

Experienced and reliable, OCS Technical<br />

can make maintenance both effortless<br />

and cost-effective through a broad range<br />

of specialist products and services:<br />

• Bespoke Building Maintenance<br />

• Access Platforms<br />

• Safety Systems<br />

• Surveys & Risk Assessment<br />

TRANSPORT // CATERING // CLEANING // TECHNICAL //<br />

HYGIENE // SECURITY // INTEGRATED SERVICES<br />

To speak to a specialist call<br />

08702 200 914<br />

health & safety<br />

www.ocs.co.uk<br />

RR: 85003<br />

29


health & safety /washrooms<br />

30<br />

Does your company<br />

comply with Part 3<br />

of the DDA?<br />

1st October 2004 was the date by<br />

which all service providers and<br />

owners of buildings with public<br />

access should have made reasonable<br />

adjustments to the physical<br />

features of their premises and<br />

improve access to their service to<br />

disabled persons. The aim of this<br />

legislation is to achieve equality<br />

between the disabled and ablebodied;<br />

it introduces a basic duty<br />

not to treat disabled people less<br />

favourably than others.<br />

New Tork Advanced<br />

Blue, the multi-<br />

purpose hand towel<br />

New Tork Advanced Blue is both<br />

more versatile and more costeffective<br />

than other blue rolls on<br />

the market, claims manufacturer<br />

SCA Tissue Europe.<br />

Two-ply Tork Advanced Blue consists<br />

of one-ply tissue and one-ply<br />

TAD material, making it softer and<br />

more absorbent than other blue<br />

hand towel rolls.<br />

“It makes sense for<br />

food processors<br />

and caterers to<br />

have one blue<br />

towel that can be<br />

used both for<br />

their hands and<br />

for surface wiping,”<br />

said SCA<br />

Tissue Europe’s<br />

product and<br />

market manager<br />

Peter Broom. “But<br />

other blue rolls tend<br />

to be made of crepe, which means<br />

they are fairly abrasive on the<br />

hands and are sufficiently<br />

absorbent only for the lightest of<br />

spills.<br />

“By using a layer of soft Through<br />

Air Dried material in the manufacture<br />

of Tork Advanced Blue we<br />

believe we have created the softest,<br />

most effective blue roll on the<br />

market - one that is effective both<br />

on surfaces and on the hands.”<br />

Most food wipers are housed in centrefeed<br />

dispensers that allow the<br />

user to withdraw excessive lengths<br />

of paper. Tork Advanced Blue<br />

comes in a semi-automatic dis-<br />

Safetyshop’s extensive range of<br />

high quality DDA products, are the<br />

essential tools for organisations<br />

such as schools, libraries, hospitals,<br />

doctor’s surgeries and all other<br />

buildings with public access, to<br />

achieve compliance to the DDA.<br />

Safetyshop now has an increased<br />

range of best-selling, durable<br />

Braille signs and labels to suit most<br />

premises. After all, most will have<br />

entrances, toilets, lifts, stairs and<br />

fire exits which can be easily identified<br />

with the signs, making them<br />

suitable for both sighted and partially<br />

sighted or blind people. The<br />

signs are made from a tough, nonreflective<br />

‘fire rated’ plastic with<br />

smooth raised lettering, Grade I<br />

Braille, pictograms and a strong<br />

self-adhesive backing for easy fixing.<br />

The signs may also be housed<br />

in PVC silver anodised aluminium<br />

effect frames for added prestige.<br />

Reader Reply No.: 85114<br />

penser that cuts the roll to size<br />

inside the unit and gives out only<br />

one sheet at a time. This means<br />

users have to make a conscious<br />

effort to take out more.<br />

“We estimate that food processors<br />

and caterers can save up to 50 per<br />

cent of their paper costs by switching<br />

to Tork Advanced Blue due to<br />

this portion control function,”<br />

said Peter.<br />

Another advantage is<br />

that Tork Advanced<br />

Blue’s semi-automatic<br />

dispensing system<br />

ensures that each towel<br />

is touched only by the<br />

user, eliminating the risk<br />

of cross-contamination.<br />

The fact that Tork<br />

Advanced Blue is softer<br />

than most other blue rolls<br />

is an added hygiene benefit<br />

because soft rolls are userfriendly<br />

and therefore help to<br />

encourage good hand hygiene.<br />

Tork Advanced Blue is available in a<br />

high capacity format which avoids<br />

the need for frequent refilling and<br />

keeps down operational costs. Each<br />

150m roll provides 625 individual<br />

sheets.<br />

“With the introduction of new EU<br />

food safety laws, food handlers<br />

have to be even more meticulous<br />

about hygiene standards,” said<br />

Peter. “We are responding to this<br />

need by providing them with a<br />

highly absorbent blue roll in a<br />

hygienic dispensing system.”<br />

Reader Reply No.: 85032<br />

Company washrooms a<br />

disgrace reveals ‘Loo Poll’<br />

Company toilets in the UK leave a<br />

lot to be desired according to a<br />

new “loo poll.” It also reveals that<br />

most people are unaware of their<br />

legal right to decent workplace<br />

washrooms and sanitary disposal<br />

facilities and that most women are<br />

too embarrassed to raise the matter<br />

with their bosses.<br />

Many companies are failing to provide<br />

decent staff toilets and washrooms<br />

according to the survey with<br />

the majority of respondents<br />

describing workplace facilities as<br />

either “disgraceful” or “leaving<br />

room for improvement.”<br />

The poll, conducted by washroom<br />

services management company<br />

Sanity Group, asked respondents to<br />

grade the standards of hygiene and<br />

provision of workplace washrooms<br />

as either outstanding; room for<br />

improvement or disgraceful.<br />

Sanity’s founder and managing<br />

director, Geoff Young, said: “The<br />

poll indicates that many UK<br />

employers need to smarten up their<br />

act when it comes to providing better<br />

washroom facilities.<br />

“It also highlights a high degree of<br />

ignorance among women about<br />

their statutory rights to have sanitary<br />

disposal provided along with a<br />

reluctance to discuss this with their,<br />

mainly male, bosses due to embarrassment.<br />

It’s time for them to<br />

New Unger mop for<br />

cleaning up large spills<br />

West Midlands, UK, 27th October<br />

- Unger UK, a leading manufacturer<br />

of professional cleaning tools,<br />

has announced the introduction<br />

of its new 1 litre SpillMop.<br />

As its name implies, the new Unger<br />

SpillMop has absorbency of 1 litre<br />

or more and is therefore ideal for<br />

picking up dirt and cleaning big<br />

quantities of liquids or fluids that<br />

may be spilled in areas such as<br />

restaurants, canteens, washrooms<br />

and industrial areas.<br />

With a large 47 x 21 cm cleaning<br />

surface, the new SpillMop is produced<br />

from 14mm pile length<br />

microfibre. Colour coding of the<br />

mop’s sewed seams helps prevent<br />

cross contamination.<br />

The new Unger SpillMop is machine<br />

washable and is recommended for<br />

overcome this ‘tampon taboo’ and<br />

speak out for better hygiene services<br />

at work.”<br />

Sanity has previously warned that<br />

more than 80 per cent of small<br />

companies could face prosecution if<br />

they fail to provide appropriate<br />

washroom facilities for their<br />

employees and risk flouting the<br />

Workplace (Health, Safety and<br />

Welfare) Regulations because too<br />

often staff and directors are too<br />

embarrassed to raise the issue.<br />

Under the regulations companies<br />

are required to have suitable means<br />

for the disposal of sanitary dressings<br />

in the case of water closets<br />

used by women. RR No.: 85054<br />

use with Unger’s MopHolder, Press<br />

and Bucket System for best cleaning<br />

results and productivity.<br />

The new 1 litre SpillMops are part<br />

of Unger’s SmartColor Cleaning<br />

System that combines superior<br />

technology with the productivity<br />

and sanitation benefits of visual<br />

coding. Cleaners can use red coded<br />

tools in the restroom, green in the<br />

kitchen and foodservice areas, yellow<br />

in specialty areas and blue for<br />

general and light office cleaning<br />

while cleaning managers can customise<br />

a colour code system to<br />

answer the unique needs of their<br />

facility. In this way, the colour coding<br />

system reduces cross-contamination,<br />

improves performance and<br />

leads to cleaner facilities.<br />

Reader Reply No.: 85098<br />

www.practicalfm.co.uk


Alternative thinking<br />

Joanne Snowden, Senior Product Manager at Lotus Professional,<br />

discusses why certain away-from-home washroom products should<br />

be replaced by more cost-effective alternatives.<br />

The Away From Home paper tissue market is<br />

flooded with products, including a wide range<br />

of different hand-towels and dispensers.<br />

Ensuring customers have a choice is essential<br />

to meet different needs, but are all these<br />

products really necessary?<br />

One of the most commonly used products in the<br />

away-from-home market is the C-fold handtowel.<br />

This continues to be used by a wide range<br />

of customers, particularly in the industrial and<br />

leisure sectors, as it is considered to be the<br />

most cost-effective towel. However, with more<br />

modern manufacturing technologies available,<br />

customers should consider more carefully<br />

whether they are spending too much when less<br />

costly options are available.<br />

Although they may be cheaper to purchase, Cfold<br />

hand-towels will in fact generate extra<br />

costs in the long term. This is because they are<br />

Issy triumphs at the<br />

Issy, 65, was awarded the Cannon<br />

Hygiene Individual Loo Attendant<br />

of the Year Award in Belfast, beating<br />

off competition from across the<br />

UK to secure the prestigious trophy.<br />

Preferring to remain at work than<br />

attend the ceremony, it was Issy’s<br />

dedication to the customers of<br />

Telford Shopping Centre and the<br />

high standards she maintained<br />

throughout the year that won the<br />

judges over.<br />

difficult to dispense and are often used while<br />

still folded. As users have a smaller surface area<br />

to dry their hands, they tend to take more towels<br />

than are needed to compensate. This high<br />

usage leads to excessive waste and consequently<br />

higher costs.<br />

An interleaved Z-fold hand-towel can help to<br />

overcome many of these problems. A much<br />

more effective product, it ensures a single<br />

towel is presented open and ready to use each<br />

time. Users will therefore find that they need to<br />

use fewer towels, so that compared to C-fold,<br />

usage is better controlled and waste reduced.<br />

As a result, companies can use up to 20% less<br />

product over the course of a year leading to significant<br />

cost savings of around 17%.<br />

Alongside cost savings, hygiene is an extremely<br />

important factor in public washrooms, and hand<br />

drying can be essential in improving hygiene levels.<br />

Drying is particularly important as wet<br />

hands collect and transmit bacteria more easily<br />

than dry hands. Drying also helps trap microbes<br />

through friction removal.<br />

Studies over the past 30 years have shown that<br />

by washing and rinsing hands, 88% of transient<br />

bacteria is removed. However washing, rinsing<br />

and drying using a paper hand towel gives optimum<br />

bacteria removal of around 98-99% of transient<br />

bacteria.1<br />

Despite this, C-fold hand towels can create<br />

hygiene issues which should not be overlooked.<br />

Since users are likely to touch the dispenser to<br />

Loo of the Year Awards Metsä Tissue, one of Europe’s<br />

www.practicalfm.co.uk<br />

Says Cannon Hygiene managing<br />

director, Oliver Weisflog, “Issy’s<br />

devotion to providing great customer<br />

service is well known - her<br />

past successes in the Loo Attendant<br />

of the Year awards are testament<br />

to that. With this being the tenth<br />

year of Cannon Hygiene sponsorship<br />

of the awards, it seems fitting<br />

that such a hard-working and popular<br />

character should be rewarded in<br />

this manner. I have every confidence<br />

in Issy’s attitude to customer<br />

care, which mirrors our own dedication<br />

to high standards and service<br />

quality, and it is a pleasure to<br />

be affiliated with her.<br />

“To be recognised as the best loo<br />

attendant in England and also the<br />

United Kingdom overall is a fantastic<br />

achievement and one she can be<br />

extremely proud of. The Loo<br />

Attendant of the Year Awards are a<br />

great stage for too often neglected<br />

workers to receive the recognition<br />

they thoroughly deserve.”<br />

The Loo of the Year Awards, now in<br />

its 18th year, is co-sponsored by<br />

Cannon Hygiene. It encourages the<br />

highest standards in all types of<br />

“away from home” or public toilets.<br />

This year the scheme had over<br />

1000 entries from across the UK,<br />

from entrants as varied as offices,<br />

schools, pubs, shops and, of<br />

course, public toilets.<br />

Reader Reply No.: 85003<br />

leading manufacturers of tissue<br />

paper products, has launched a<br />

new range of Katrin interleaved<br />

hand towels. All towels in the<br />

new range feature a revolutionary<br />

new embossing pattern that helps<br />

to make them softer, stronger and<br />

more absorbent. By offering high<br />

performance hand drying, the<br />

new towels are also designed to<br />

be an even more cost-effective<br />

choice.<br />

Distinguishable at a glance by their<br />

distinctive chequered embossing<br />

pattern, the new towels are softer<br />

and bulkier to touch for a comfortable,<br />

quality feel. Perceptions are<br />

matched by enhanced performance:<br />

as well as absorbing 20%<br />

more than conventional products,<br />

the new towels soak up water 100%<br />

faster, for rapid and effective hand<br />

drying. In fact, a single towel is<br />

able to absorb up to three times<br />

more water than is normally be<br />

found on wet hands.<br />

The embossed towels are designed<br />

for use with the existing range of<br />

Katrin dispensers, which dispense<br />

towels one at a time for controlled<br />

economy and feature touch-free<br />

design to prevent cross contamination.<br />

Independently dermatalogically-tested<br />

for Metsä Tissue, the<br />

new hand towels will not irritate<br />

even the most sensitive skin, mak-<br />

washrooms<br />

take a towel there is always a risk of cross-contamination<br />

with germs being spread via the dispenser<br />

mouth. A Z-fold hand-towel can overcome<br />

this problem: each towel is self-presenting<br />

so there is no need for users to touch the dispenser,<br />

decreasing the risk of bacteria spreading.<br />

There is a trend in the away-from-home market<br />

for companies to use the same product for several<br />

years so there is a reluctance to change.<br />

Advances in technology and design however,<br />

should begin to alter people’s purchasing decisions.<br />

More advanced washroom equipment can<br />

provide significant cost-in-use savings and<br />

improved hygiene. Reader Reply No.: 85131<br />

Metsä Tissue launches<br />

new hand towel range<br />

ing them ideal for frequent-use<br />

applications such as healthcare and<br />

food preparation.<br />

Metsä Tissue’s UK Managing<br />

Director Jouko Ranta said at the<br />

launch: “We are now using the latest<br />

in embossing technology to<br />

offer UK customers superior quality<br />

hand towels that are softer,<br />

stronger and more economical to<br />

use. Every time you wash your<br />

hands properly, you will only need<br />

a single towel to wipe them dry. It<br />

is a perfect embodiment of the<br />

‘Less is More’ concept that defines<br />

the Katrin brand. “<br />

Reader Reply No.: 85082<br />

31


washrooms<br />

32<br />

Twyford Bushboard launch<br />

new healthcare range<br />

Twyford Bushboard has launched a healthcare<br />

range comprehensive in product due to the link<br />

with Europe’s largest producer of sanitaryware,<br />

Twyford. The Ready Plumbed Modules for healthcare,<br />

now in their 4th generation, have been<br />

specifically designed for hospitals and medical<br />

premises and are up to 12 times faster to install<br />

than timber framed solutions. With 10,000 RMP<br />

systems already installed across the country<br />

since 2003, Twyford Bushboard look set to<br />

become the first choice for hospital projects.<br />

The new range consists of four mounting configurations<br />

Boxed Out, Between Wall, Aperture and Semirecessed.<br />

Standing proud of solid or partitioned<br />

walls to conceal services supplied through floors,<br />

ceilings or walls, Boxed Out units provide the ideal<br />

solution for both new build and refurbishment projects.<br />

Between Wall units create an entire wall<br />

duct where more complex configurations are<br />

required, making them perfect for disabled facilities<br />

and assisted areas. The Aperture system fits<br />

within a partition wall, with the frame finishing<br />

flush to the surface and uses services supplied within<br />

the wall whilst Semi -recess are suitable for<br />

areas where there is insufficient space within the<br />

partitioning system for a full boxed out unit. The<br />

sanitaryware available ranges from clinical wash-<br />

New Honeywell TM300<br />

mixing valve prevents<br />

scalding<br />

Honeywell has added the TM300<br />

to its range of thermostatic mixing<br />

valves (TMVs), which prevents<br />

scalding water being delivered<br />

from taps and showers. The<br />

TM300 is certified by BuildCert to<br />

the TMV2 specification and also<br />

by WRAS for use with potable<br />

water. It is one of very few TMV2<br />

valves certified for use with the<br />

full range of bathroom appliances:<br />

showers, washbasins,<br />

bidets and bathtubs.<br />

The TM300 is scale-resistant and<br />

designed for “under-bath” installation<br />

on both high and low pressure<br />

systems, such as in private and<br />

housing association dwellings,<br />

hand basins through to janitorial units and<br />

scrub up troughs. The units are delivered complete,<br />

including rigid aluminium frames, access<br />

panels, pipework and sanitaryware ensuring<br />

significant savings on installation time. The<br />

wipe clean aluminium extrusions provide the<br />

rigid framework that supports sanitaryware<br />

and surface panels. The design reduces joins<br />

to the minimum and ensures all surfaces finish<br />

flush. High precision factory assembly closes<br />

remaining joins far tighter than possible with<br />

onsite construction and robust anodised corner<br />

extrusions <strong>protect</strong> panels from serious damage.<br />

Stuart White, Managing Director, Twyford<br />

Bushboard comments “Our new healthcare<br />

range provides a comprehensive choice of products,<br />

covering configurations suitable for any<br />

environment. The range has been thoroughly<br />

tested for load bearing, acoustics and speed of<br />

assembly in addition to anti-bacterial performance.<br />

It draws on the experience<br />

gained in working with some of the most<br />

talented and professional designers and<br />

construction managers on some of the<br />

largest healthcare projects in the UK over<br />

the last 2 years.”<br />

Reader Reply No.: 85055<br />

hotels, schools and nursery schools.<br />

The Honeywell TM200VP continues<br />

to be available for installations<br />

requiring a higher certified valve<br />

(TMV3), such as in hospitals, NHS<br />

and private nursing homes, and<br />

schools for the severely disabled.<br />

The TM300 employs a highly sensitive<br />

wax element which controls<br />

the hot and cold water inlets to<br />

provide a safe uniform temperature<br />

between 38 and 46 degrees C,<br />

as set by the installer. In addition,<br />

it ensures safety by cutting off the<br />

hot water inlet automatically if the<br />

cold supply fails.<br />

The body and connection parts are<br />

of chrome-plated dezincified resistant<br />

brass (DZR), with a high<br />

impact resistant clear plastic locking<br />

cap. Internal parts are scaleresistant,<br />

manufactured from high<br />

temperature plastic and stainless<br />

steel.<br />

The TM300 has 22mm compression<br />

fittings and flanged connector on<br />

all three ports. Check valves are<br />

also provided on the hot and cold<br />

inlets to prevent cross circulation<br />

when there is a difference in supply<br />

pressure. Reader Reply No.: 85041<br />

Eliminate Run-Out with<br />

the Wagon Wheel<br />

Maintaining washroom facilities is<br />

a never-ending task and made<br />

more difficult in today’s budget<br />

conscious climate. To help make<br />

this task easier, Bay West have<br />

developed a unique system to<br />

help tackle the problems of the<br />

modern washroom as well as<br />

reduce washroom budgets.<br />

The Wagon Wheel toilet tissue dispenser<br />

holds four rolls of toilet tissue,<br />

totalling a capacity of 2,500<br />

sheets. With such a high capacity,<br />

the Wagon Wheel ensures toilet tissue<br />

is always available for the user.<br />

A new roll can only be accessed<br />

when the previous roll is completely<br />

used. The empty cores can then<br />

be replaced individually so<br />

waste is completely eliminated.<br />

Refill requirements can be<br />

checked at a glance without<br />

opening the dispenser so the<br />

Wagon Wheel can dramatically<br />

cut maintenance times, and ultimately<br />

high labour costs, significantly<br />

reducing washroom budgets.<br />

The Bay West Wagon Wheel’s<br />

modern and attractive design<br />

compliments any décor and is<br />

available in smoke translucent,<br />

white and stainless steel effect.<br />

Manufactured from ABS plastic,<br />

the dispenser is hardwearing<br />

and durable and the lockable<br />

system helps guard against pilferage<br />

and abuse.<br />

The Bay West Wagon Wheel<br />

offers the complete solution for<br />

high traffic washrooms.<br />

Reader Reply<br />

No.: 85065<br />

www.practicalfm.co.uk


Further upgrade for Tork<br />

Premium folded toilet paper<br />

A new Extra Soft version of<br />

Tork Premium folded toilet<br />

paper has just been made<br />

available to customers - at no<br />

extra cost.<br />

And this is the second time in<br />

six months that Tork Premium<br />

folded toilet paper has been<br />

upgraded.<br />

New machinery and production<br />

techniques were introduced<br />

in June to make the<br />

product both softer and whiter<br />

than ever. The packaging was<br />

also improved to provide a<br />

tighter fit, allowing the paper<br />

to arrive with the customer in<br />

better shape.<br />

“We have now upgraded Tork<br />

Premium folded toilet paper still<br />

further to make it extra soft,<br />

which means it is the brightest and<br />

softest folded toilet paper on the market,”<br />

said SCA Tissue Europe’s product and market<br />

manager Peter Broom.<br />

“We have made these changes - at no extra cost<br />

to the customer - because we want to heighten<br />

customers’ awareness of the fact that folded<br />

paper is the most hygienic toilet tissue system<br />

there is. The market opportunity for this system<br />

is great and we need to make it even easier for<br />

our distributors to sell.”<br />

Tork Premium Extra Soft is dispensed in single<br />

sheets in a system designed to ensure that each<br />

sheet is touched only by the user.<br />

Tork Premium Extra Soft folded toilet paper is<br />

PHS Washrooms makes smelly<br />

urinals a thing of the past<br />

Unpleasant smells from men’s urinals could<br />

soon be a thing of the past following the addition<br />

of the PHS Sanisleeve<br />

TM to the PHS<br />

Washrooms product<br />

range.<br />

It has long been a<br />

problem for managers<br />

and owners of<br />

buildings with public or<br />

staff toilets that urinals<br />

are notoriously difficult to keep<br />

from smelling. That dilemma has led to the<br />

development of various products, most of which<br />

seek to merely mask the malodours caused by<br />

urine, uric salt and sludge building up in urinal<br />

waste pipes.<br />

The solutions are often chemical based, contributing<br />

to environmental problems and even<br />

making malodours worse in the long term, without<br />

really tackling the root cause of the problem:<br />

blockages and foul gases caused by the<br />

build up of uric salts. PHS Washrooms has been<br />

working on solving the problem outright and has<br />

launched the clever Sani-sleeve.<br />

The PHS Sani-sleeve is a device which is inserted<br />

into the modified waste trap of the urinal. It<br />

uses a patented ‘odour lock’ design combined<br />

with enzymes and friendly bacteria which actually<br />

consume the uric salts before they build up.<br />

Ian Osborne, Managing Director of PHS<br />

www.practicalfm.co.uk<br />

aimed at environments such as the<br />

washrooms of hotels, upmarket bars<br />

and en suite bathrooms. It is<br />

refilled using the “Tork Top and Go”<br />

concept, which allows the dispenser<br />

to be topped up at any time. The<br />

smart, slimline dispenser is available<br />

in white, jade and quartz options. Each<br />

pack of 2-ply Tork Premium folded contains<br />

252 sheets.<br />

The recent upgrades form part of a £20 million<br />

investment in toilet tissue by SCA Tissue Europe.<br />

In the spring, Tork Advanced toilet rolls were<br />

given a higher quality base sheet to give the<br />

rolls a brighter appearance and a better “handfeel”.<br />

This followed the launch of a Tork Twin<br />

mini jumbo system earlier in the year.<br />

“We are investing heavily in Tork toilet tissue<br />

products to bring them firmly in line with our<br />

top class hand towel range,” said Peter. “We<br />

want to get the message across that Tork washroom<br />

systems are the best on the market.”<br />

Reader Reply No.: 85008<br />

Washrooms, the UK’s number one washroom service<br />

provider, explained that the introduction of<br />

the PHS Sani-sleeve would change the standard<br />

that men would accept in their washrooms. He<br />

said:<br />

“Urinals, by their very nature, can be a major<br />

cause of unpleasant smells in washrooms.<br />

“This new product tackles the problem at<br />

source and it is going to cause a stir among<br />

facilities managers, contract cleaners and<br />

anyone responsible for the maintenance<br />

and upkeep of urinals. They will<br />

finally have a solution that really<br />

works and will bring an end to<br />

customer and client complaints<br />

about smelly urinals.”<br />

Nottingham East Midlands<br />

Airport (NEMA) had previously tried a range of<br />

products before discovering the Sani-sleeve.<br />

NEMA Terminal Engineering, Manager David<br />

Howell, explained: “We set about trialling a<br />

number of products on the marketplace but<br />

none effectively tackled the problem of malodours<br />

and blockages.<br />

“The Sani-sleeve system was different. We conducted<br />

a five-month pilot scheme during our<br />

busiest summer period when approximately<br />

three million passengers passed through the terminal.<br />

The installation of the Sani-sleeve<br />

throughout the terminal building has eliminated<br />

urinal malodours and resulted in a significant<br />

reduction in urinal maintenance. We are<br />

delighted with the product.”<br />

Reader Reply No.: 85133/149<br />

washrooms<br />

C-TEC Disabled<br />

toilet alarms now<br />

even better<br />

C-TEC’s market-leading disabled persons toilet<br />

alarm kit is now better than ever.<br />

The kit now features a redesigned call controller<br />

complete with on board volt-free relay,<br />

volume adjustable buzzer and remote reset<br />

point complete with reassurance sounder and<br />

LED.<br />

Containing everything you need to create a<br />

BS8300 clause compliant emergency assistance<br />

alarm (except cables and fixings), the kit trades<br />

at just £102.50. An Elite version (with battery<br />

backup facility) is also available.<br />

Reader Reply No.: 85060<br />

Wireless alarms<br />

for WCS<br />

Configure, the UK’s largest commercial disability<br />

consultancy, has launched a unique<br />

range of battery operated digital wireless WC<br />

alarms, to enable businesses and organisations<br />

to meet their obligations under the<br />

Disability Discrimination Act.<br />

The alarms are simple to install, being based on<br />

the latest digital wireless technology as there is<br />

no wiring between the units. Maintenance is<br />

minimal with a battery life of 5 years for the<br />

key components, and an inbuilt low battery<br />

warning system to alert the user when a battery<br />

change is necessary.<br />

The kit includes a pull cord, a reset button with<br />

tactile sign and a flashing light and siren module.<br />

All the components are IP65 rated and covered<br />

with a hygienic wipe over front membrane<br />

plate. In locations where the WC alarm might<br />

not be heard, the system can be further<br />

enhanced with a central monitor that can be<br />

located on a reception desk as well as the addition<br />

of a pager; ensuring staff are alerted as<br />

soon as the alarm cord is pulled.<br />

Configure is the only company in the UK that<br />

represents a single source for the complete<br />

range of products and services required by<br />

organisations to meet their obligations under<br />

the Act. It offers a comprehensive range of<br />

cost effective and easy to implement services<br />

that include access audits, auxiliary aids, building<br />

adjustments and staff disability equality<br />

training. Reader Reply No.: 85122<br />

33


RR: 85125<br />

washrooms<br />

34<br />

Flooring Masterclass<br />

Mark Holden, of Crewe-based specialist contractor<br />

4m flooring uk Limited, explains the<br />

factors to be considered when looking at resin<br />

flooring installations in washrooms, to ensure<br />

a surface that delivers the ultimate in hygiene<br />

performance and safety.<br />

Floors play a vital role in providing a hygienic,<br />

safe environment but failed systems can have a<br />

catastrophic effect, with operations on site<br />

potentially coming to an end while work is carried<br />

out to rectify the problem.<br />

With this in mind, it is important to choose a<br />

floor that is right for the job from the outset -<br />

whether it is as part of a new construction project<br />

or a refurbishment.<br />

Good planning is the key to a successful flooring<br />

installation. By sitting down and taking the time<br />

to think what the floor will be used for now and<br />

in the future - such as if it will be used in wet<br />

areas associated with washrooms - the right system<br />

will be chosen and costly mistakes avoided.<br />

Serious injuries occur because of inappropriate<br />

flooring, but they could be avoided.<br />

The right floor finish can help limit the risk. A<br />

correctly specified floor can give the appropriate<br />

level of slip resistance for individual environments.<br />

For the best results, before a floor finish is<br />

installed, facilities managers and others in<br />

charge of a flooring project - new build or refurbishment<br />

- should identify exactly what the<br />

building is going to be used for.<br />

Questions which should be asked include<br />

whether the floor will be used in areas subjected<br />

to water or other fluids, such as washrooms.<br />

According to the Health and Safety Executive,<br />

most slip injuries happen on wet floors, therefore<br />

care needs to be taken to reduce the risk of<br />

accident in these areas.<br />

Slip resistance in wet areas is usually achieved<br />

by introducing a coarser finish often aggregate,<br />

to create greater resistance. This gives greater<br />

friction and enhanced grip.<br />

In wet areas, the need for a slip-resistant finish<br />

then needs to be balanced with the cleanability<br />

requirements of the floor. The greater the slipresistance,<br />

the more attention needs to be paid<br />

to the type of cleaning regime underfoot.<br />

A really course floor can be more difficult to<br />

clean, but modern flooring systems allow<br />

designs to be fine tuned to match the appropriate<br />

needs of individual environments, enabling<br />

optimum levels of hygiene and slip-resistance.<br />

Finally, effective use of drainage can also help<br />

alleviate risks in this type of environment by<br />

effectively removing fluid from the surface<br />

quickly and efficiently.<br />

Design will ensure that the floor not only looks<br />

good but also works. This means considerations<br />

such as slip-resistance, cleanability and<br />

drainage are discussed at the specification stage<br />

and built into the overall system.<br />

Fixtures such as coving and kerbing also need to<br />

be looked at during this stage, particularly<br />

where hygiene performance is important.<br />

Flooring products need to be scrutinised and the<br />

right floor for the job identified. Seamless floors<br />

have a range of features, such as the ability to<br />

be steam cleaned, increased slip resistance and<br />

the addition of anti-microbials. By carefully<br />

identifying what the floor will be used for in the<br />

design and planning stage, the right product can<br />

be accurately selected.<br />

Modern products, coupled with innovative<br />

installation techniques, enable floor<br />

finishes to be installed quickly and<br />

Reduce water consumption…<br />

…and save money<br />

with minimal disturbance.<br />

A final point - the presence of water in washrooms<br />

makes preparation work crucial. Whether<br />

a new build or refurbishment project, the floor<br />

slab needs to be carefully primed to receive the<br />

floor finish.<br />

Although sub floor preparation involves treating<br />

an area that is out of sight once the new finish<br />

is installed, if this stage of the process is<br />

neglected, the flooring system could be blighted<br />

by osmosis, become uneven or even not bind<br />

in-situ to the ground.<br />

Furthermore, if a new finish is installed over an<br />

existing system that is already in poor condition<br />

then the new floor will look bad and quite likely<br />

peel before anyone even sets foot on it.<br />

Reader Reply No.: 85127<br />

Half a million products sold,<br />

saving users £100s on their<br />

water bills every year.<br />

Hydraulic<br />

• no power required<br />

• fit it & forget it<br />

Infrared<br />

• battery or mains<br />

• detects occupancy<br />

Direct-flush<br />

• no cistern needed<br />

• flushes after use<br />

call to find out more<br />

0118 969 1611<br />

Unit 1 · Woodley Park Estate<br />

59-69 Reading Road · Woodley · Reading · Berkshire RG5 3AN<br />

sales@cistermiser.co.uk · www.cistermiser.co.uk<br />

IMPORTANT<br />

IMPORTANT<br />

a a legal requirement<br />

requirement<br />

in in new facilities facilities<br />

www.practicalfm.co.uk


t-mac second<br />

generation BMS<br />

On the eve of new legislation being introduced<br />

in the UK governing energy consumption<br />

and efficiencies in buildings, Alan<br />

Wilkinson, Managing Director of t-mac<br />

Technologies and FAW Electronics, one of the<br />

UK’s leading designers and manufacturers of<br />

customised electronic control solutions, voices<br />

his thoughts on the increasing importance<br />

of IT facilitated building control systems in<br />

meeting legislative requirements.<br />

With the impending implementation of the<br />

Energy Performance of Buildings Directive and<br />

the changes to Part L of the Building<br />

Regulations, due to come into force from next<br />

year, the need for facilities managers to provide<br />

tangible proof that buildings under their control<br />

are both energy efficient and managed responsibly<br />

is now firmly on the agenda. Flexible and<br />

interactive building control systems are becoming<br />

increasingly important to delivering optimum<br />

efficiency.<br />

t-mac is one of the new generation of internet<br />

facilitated remote monitoring systems to enter<br />

the market. This discreet ‘second generation’<br />

building management system can remotely monitor,<br />

record and provide critical readings and<br />

historic reports on conditions imperative to the<br />

new regulations, such as heating, cooling, lighting<br />

and associated wastage levels.<br />

Listed on the Carbon Trust’s Energy Technology<br />

List, it is one of the few approved solutions<br />

which meets this building management legislation.<br />

The t-mac device is easily integrated<br />

within or installed close to the HVAC&R equipment,<br />

or independently installed within the<br />

building.<br />

The unit continuously collects data on the<br />

equipment or building via analogue and/or digital<br />

inputs. This data is then automatically<br />

transmitted wirelessly over the Internet by<br />

General Packet Radio Service (GPRS) (or alternatively<br />

via Ethernet or telephone line) at regular<br />

intervals off site, to a central server for<br />

remote viewing and analysis via any Internet<br />

enabled PC.<br />

While data logging is not a new concept, it is tmac’s<br />

ability to allow users to remotely data<br />

log, monitor and control information and gain<br />

access to analyse this data via any Internet<br />

enabled PC anywhere, and at any time, that is<br />

way ahead of other BMS devices. t-mac does not<br />

require dedicated PC/maintenance stations and<br />

associated software. Users log-on from their<br />

PCs through a unique and secure access control<br />

portal (username and password) to view live and<br />

historic data relating to conditions and status of<br />

individual or multiple pieces of equipment,<br />

departments or entire property sites worldwide.<br />

Should the pre-set levels of equipment operation<br />

fluctuate outside the desired limits, which<br />

are imperative for condition critical zones, tmac<br />

acts as an early warning system, sending<br />

accurate, detailed information about the<br />

change and requesting remedial action be<br />

taken. These alert notifications are sent via SMS<br />

and/or email to any number of pre-identified<br />

recipients as soon as a fault occurs, enabling<br />

decision-makers to respond promptly, on many<br />

occasions even in advance of a hazard or equipment<br />

failure occurring. Users can remotely<br />

change any of the programmed settings on the<br />

unit via a secure web page; these are then<br />

downloaded to the device.<br />

For remote control requirements, t-mac can be<br />

pre-set to automatically turn on air conditioning<br />

systems or remotely shut-down machinery<br />

should temperature levels become critical for<br />

example. Via the web page users can also carry<br />

out remote diagnostics on the equipment,<br />

department or site and request, through t-mac,<br />

to trigger a control application.<br />

Some media sources are lauding web based BMS<br />

as the next generation BMS. In my opinion there<br />

are many disadvantages to a web based system,<br />

mainly due to its connections through established<br />

Ethernet links and the requirement for<br />

users to log into the device via a dedicated IP<br />

address. There is no requirement for t-mac to<br />

be linked into a building’s existing IT system as<br />

it communicates via wireless GPRS links - it is<br />

entirely stand-alone, therefore if a building’s IT<br />

systems fail, t-mac won’t - plus there is no additional<br />

network ‘traffic’ potentially slowing<br />

down internal IT systems.<br />

Part L of the Building Regulations requires that<br />

a log of building services, plant and controls is<br />

kept to highlight assets, methods of operation<br />

and maintenance and any other additional<br />

details that enable energy consumption to be<br />

monitored and controlled. t-mac can account<br />

for energy consumption of equipment through<br />

the following techniques:<br />

log meter and sub-meter total gas, electricity<br />

and oil consumed within the building<br />

measure heating or cooling energy supplied to<br />

the building<br />

measure the run-hours of equipment that operate<br />

at a constant load<br />

measure the load of equipment<br />

allow users to estimate energy consumption<br />

from metered water for hot water supply<br />

monitor run efficiency of the water heater<br />

estimate non-constant small power loads<br />

From monitoring and measuring the above con-<br />

IT & communications<br />

Alan Wilkinson,<br />

Managing Director<br />

t-mac Technologies<br />

ditions, t-mac can create necessary reports for<br />

the log book to prove that assets and buildings<br />

are being run in an energy efficient manner.<br />

Part L2 of the regulations is aimed at improving<br />

efficiencies of installed services (HVAC&R, etc)<br />

and their operations to reduce energy consumption.<br />

t-mac can assist with analysis and production<br />

of valuable management information relating<br />

to equipment conditions, associated<br />

wastages, energy and asset inefficiencies and<br />

costs. The system can determine and measure<br />

where and how much energy is being used over<br />

a specific period and compare it to annual targets.<br />

Facilities managers can log on through their<br />

dedicated web page to view this asset information<br />

via interactive graphs, tables and gauges,<br />

which can easily be downloaded into CSV format<br />

for standard database analysis and reporting.<br />

t-mac achieves all of this without additional<br />

costly software, via any Internet enabled PC and<br />

without the requirement for human interaction.<br />

This type of report analysis allows adjustments<br />

to be made to increase efficiencies and, once<br />

made, further tracking reports can be produced<br />

to see how great the level of energy efficiency<br />

improvements are and how much has been<br />

saved over a designated period.<br />

The legislation on meeting building performance<br />

criteria will be enforced no later than April<br />

2006. Meeting new legislation should not be<br />

seen as a difficult or costly process. A t-mac system<br />

can be installed and up and running in a<br />

matter of minutes for under £2,000. Not only<br />

does t-mac’s advanced remote monitoring capabilities<br />

ensure equipment and sites are controlled<br />

and managed 24/7, there is an immediate<br />

return on investment achieved through the<br />

reduction in requirement for service engineers<br />

to undertake site visits to monitor critical conditions<br />

first-hand or employees hired to manually<br />

monitor site-based monitoring systems from a<br />

centralised location/call centre on a 24-hour<br />

basis. In addition, t-mac provides accurate data<br />

for facilities managers’ analysis and reporting<br />

requirements. Through its alerts and 24/7 data<br />

logging facility, t-mac highlights and records<br />

equipment or site inefficiencies allowing facilities<br />

managers to calculate and plan valuable<br />

cost-saving or energy management activities<br />

based on actual evidence.<br />

The t-mac system is listed on the Carbon Trust’s<br />

Energy Technology List for Automatic Monitoring<br />

and Targeting. Companies installing a t-mac system<br />

benefit from 100% capital allowance on<br />

their first year of expenditure.<br />

Reader Reply No.: 85099<br />

www.practicalfm.co.uk 35


36<br />

IT & communications<br />

Interalia’s new SBX delivers XMU+<br />

functionality at an affordable price<br />

Interalia, a leader in the design and manufacture<br />

of call processing and voice<br />

announcement solutions, has launched a<br />

single board version of its highly acclaimed<br />

XMU+ system. Called SBX, it provides all<br />

of the functionality of the powerful XMU+<br />

at an exceptional price. Ideal for companies<br />

requiring small (8 port or under) ACD<br />

announcement, call processing and<br />

music/marketing-on-hold and dial-byname<br />

functionality, the SBX has eight analogue<br />

ports, two MOH outputs and one<br />

MOH input on a single board.<br />

The SBX works seamlessly with all major<br />

telephone systems to provide a multitude of<br />

applications. It can process calls, prompt<br />

callers for information or play a variety of interesting<br />

ACD announcements until an agent is<br />

available. It can transfer calls when operators<br />

are not available, re-directing to ACD queues,<br />

IVR ports, departments, voicemail or information<br />

messages.<br />

The SBX delivers efficient and affordable automated<br />

attendant functionality to outside callers<br />

and internal staff. It prompts callers for the<br />

extension they want, then quickly routes the<br />

call to that location or to the requested audiotext<br />

information. Each of the ports can be configured<br />

as a passive ACD announcement line, or<br />

an interactive line with a menu structure. The<br />

integrated MOH ports help businesses capture<br />

the attention of on-hold callers by playing music<br />

or blending promotional messages with recorded<br />

music.<br />

Although it cannot eliminate on-hold time, the<br />

SBX can make this time more entertaining and<br />

informative. In a single platform it delivers up<br />

to 8 ports of ACD announcements without<br />

requiring a dedicated port for each message.<br />

Each time the caller enters the queue, a different<br />

ACD announcement can be played, informing<br />

and entertaining the caller. These messages<br />

may provide product information, promote services<br />

or educate callers about the company. In<br />

addition the SBX gives call centers the ability to<br />

time and date stamp messages up to one year in<br />

advance.<br />

When offices or stores close the SBX continues<br />

to answer calls and transfer callers to extensions,<br />

provide information, or even transfer<br />

calls to other offices in different parts of the<br />

world. In addition, the SBX enables regular<br />

announcements to be switched to pre-recorded<br />

emergency messages, quickly alerting callers of<br />

problems such as system failures or emergency<br />

situations.<br />

Through its interactive audiotext functionality,<br />

Touch screen solution<br />

for generator giants<br />

Saville Audio Visual has supplied<br />

an interactive digital communications<br />

solution for FG Wilson, a<br />

wholly owned subsidiary of<br />

Caterpillar Inc. and the largest<br />

generator set manufacturer in the<br />

UK. A global leader in diesel and<br />

gas-powered generator sets, the<br />

company is one of the largest<br />

employers in Northern Ireland.<br />

FG Wilson approached Saville with<br />

an internal communication issue,<br />

as a large number of their 2500<br />

workforce spend most of their time<br />

the SBX can provide answers to frequently<br />

asked questions such as opening hours, locations,<br />

services and special promotions. Ideal<br />

for a range of applications including student<br />

information lines, 24-hour health information,<br />

concert and sporting events, human<br />

resources, etc, the interactive audiotext has<br />

many benefits.<br />

The Interalia SBX easily interfaces with hotel<br />

telephone systems to play announcements<br />

for guest wake-up calls. Hotels can inform<br />

guests about dining room specials, tours,<br />

weather forecasts, and hotel facilities.<br />

Using XMUCOM+, a simple “point and click”<br />

windows based administration software<br />

suite, the SBX allows administrators to easily<br />

download message or configuration files to multiple<br />

SBX systems via an RS-232 connection or<br />

networked TCP/IP connection. The system’s<br />

access feature also allows an administrator at a<br />

remote location to access the SBX by a touchtone<br />

phone. Once a connection is made, using<br />

DTMF tones, the administrator can remotely<br />

manage their messages or implement the SBX’s<br />

emergency mode.<br />

Like the XMU+, the SBX also has the optional<br />

facility to extend the systems functionality with<br />

the addition of Message Manager. Users can easily<br />

manage their messages directly from their<br />

desktop without a dedicated telephone line.<br />

Interalia has taken the power of remote telephone<br />

access and created a simplified message<br />

management tool that enables even non-technical<br />

staff to easily record, delete or play messages<br />

remotely from their desktop.<br />

Reader Reply No.: 85028<br />

on the factory floor without regular<br />

access to computers. To be kept up<br />

to date with useful information on<br />

a large range of work-related subjects,<br />

these employees had to<br />

request relevant information or<br />

paperwork from their supervisor. A<br />

project team then came up with<br />

the idea of using touch-screen<br />

information sites to distribute useful<br />

information.<br />

The Saville solution was to create a<br />

network of touch screen kiosks<br />

spread across the company’s three<br />

manufacturing sites in Northern<br />

Ireland. The kiosks are linked to a<br />

main control PC, where the software,<br />

designed by the creative<br />

team at Saville Linx Multimedia,<br />

enables the entire content to be<br />

constantly revised and updated.<br />

The central PC is operated by<br />

trained staff to update files instantaneously<br />

on all the kiosks via a<br />

secure log-in. In addition to content,<br />

the menus, screensaver, message<br />

board and text tickers which<br />

run along the bottom of all the<br />

screens can also be changed.<br />

Since installation, all factory floor<br />

operatives now have access to a<br />

wide variety of information covering<br />

corporate communications,<br />

employee welfare, training, health<br />

and safety. Reader Reply No.: 85088<br />

www.practicalfm.co.uk


“<br />

Is your maintenance<br />

software as agile<br />

as Frank?<br />

Meet Frank.<br />

He’s a Facilities Manager.<br />

He’s fast, hard-working<br />

and agile.<br />

”<br />

Ever wish your maintenance software was like Frank?<br />

Instead, most solutions are hugely complex and very costly.<br />

So meet Agility, the maintenance solution for small-to-medium service<br />

organisations and manufacturers. Agility is user-friendly and highly flexible –<br />

but amazingly powerful. It helps you manage your assets, maintenance<br />

activities and people. In real time. From a simple web browser.<br />

That means you and your engineers are always in complete control.<br />

Scheduling work… tracking orders… streamlining operations… Agility does it all.<br />

What’s more, a typical 5-user system is under £5,000.<br />

Agility could save you that in months.<br />

To be frank, you won’t find a better way to boost your productivity.<br />

Try Agility for yourself at www.getagility.com<br />

RR: 85111


38<br />

IT & communications<br />

Priva load shedding software<br />

now available in the UK<br />

Frequently, the maximum electrical peak consumption<br />

of a company determines the type of<br />

utility supply contract; preventing consumption<br />

peaks can result in considerable savings.<br />

Load shedding software from PRIVA Building<br />

Intelligence is the answer to ensuring electrical<br />

consumption remains within agreed limits<br />

- and it is now available in the UK.<br />

The load shedding control software, compatible<br />

with PRIVA’s Compri HX controllers, ensures that<br />

the expected peaks remain within limits. The<br />

synchronisation pulse of the energy supply company<br />

defines the measurement periods, while<br />

the control software records consumption during<br />

those measurement periods. Based on<br />

New mobile solutions<br />

for facilities managers<br />

FMgo! is<br />

a suite<br />

of userfriendlyfacilities<br />

management applications<br />

designed to run on mobile devices<br />

based on Microsoft Pocket PC and<br />

Windows Mobile operating systems.<br />

The new software, available<br />

exclusively from I2 Mobile<br />

Solutions, comprises asset tracking,<br />

appliance testing and condition<br />

surveying modules.<br />

The PC-based back-end of FMgo! is<br />

used by the manager to set up<br />

applications, for instance entering<br />

mobile operative identities and<br />

location data such as<br />

buildings/floors/rooms, which can<br />

be common to all of the modules.<br />

To speed data entry, bar codes can<br />

be applied to these properties. The<br />

software’s modular architecture<br />

agreed consumption levels and the recorded<br />

demand during the measurement periods<br />

(including any excess consumption), a calculation<br />

is made which will predict if a peak will<br />

occur.<br />

Following the user’s specification, the load<br />

shedding control software will decide what<br />

plant and equipment can be shut down without<br />

affecting operation. This is achieved through<br />

the use of sophisticated switching algorithms<br />

based on years of practical experience within a<br />

range of building types. Unavoidable peaks can<br />

be managed using self-generated electricity<br />

with the load shedding control software managing<br />

the back-up generators.<br />

provides an upgrade path for users<br />

and allows for rapid bespoke modification<br />

around the kernel.<br />

Once the applications have<br />

been completed on the host<br />

PC, they can be downloaded<br />

to the mobile device and<br />

deployed immediately. Field<br />

operatives can add, modify<br />

and delete locations on the<br />

fly. Data communications<br />

between the mobile device and the<br />

host can be instigated by the field<br />

operative via standard wired or<br />

wireless networking, GSM dial-up<br />

or GPRS. FM routines can be scheduled<br />

via FMgo!’s back-end to conform<br />

with the user’s safety/quality<br />

standards.<br />

Ian Quint, managing director of I2<br />

Mobile Solutions, comments:<br />

“FMgo! is designed to be an entrylevel<br />

product that automates key<br />

tasks, reducing the time they take<br />

and increasing accuracy.<br />

Additionally, for organisations with<br />

more challenging FM requirements,<br />

I2 Mobile Solutions can build on this<br />

platform to deliver truly sophisticated<br />

custom solutions.” To complete<br />

the solution, the company<br />

also supplies associated hardware<br />

such as rugged hand-held computers<br />

and bar code label printers.<br />

Reader Reply No.: 85085<br />

A fundamental principle when switching off<br />

plant and equipment is to ensure that processes,<br />

such as room temperature, experience minimum<br />

disruption. Constant monitoring can eliminate<br />

building performance degradation by reprioritizing<br />

the operation of plant and equipment.<br />

Furthermore, the load shedding control software<br />

can be fully integrated into a building<br />

management system via Compri HX controllers.<br />

Even when operating in a stand alone mode, the<br />

Compri HX controller can be programmed with<br />

the load shedding control software.<br />

The Compri HX is a modular controller with<br />

extensive equipment connections via inputs and<br />

outputs. In addition, universal connections<br />

allow the Compri HX to interface with other<br />

manufacturers’ building management systems<br />

employing open protocols such as BACnet,<br />

Modbus or M-bus. As a result, meter connection<br />

is easily achieved whether using networked bus<br />

connections or counting pulses via digital<br />

inputs.<br />

Compri HX functionality is enhanced with the<br />

introduction of the load shedding control software.<br />

For example, measurement data, alarms<br />

and other operational information are recorded<br />

in the controller and, with the addition of PRIVA<br />

TO History, permanently recorded; this is indispensable<br />

for energy monitoring. Such data can<br />

be accessed using standard internet or intranet<br />

networks.<br />

Caption: PRIVA load shedding software guards<br />

against costly power peaks.<br />

Reader Reply No.: 85132<br />

LCC Support Service<br />

Managers have control<br />

in their hands<br />

The management and senior customer<br />

relations staff at [CC<br />

Support Services have the control<br />

of its business in the palm of their<br />

hands - quite literally.<br />

Effective in October, all fifteen<br />

senior personnel with client relations/service<br />

management have<br />

transferred all client business monitoring<br />

and management systems<br />

onto specially programmed hand<br />

held Personal Digital Assistants<br />

(PDAs).<br />

The development has major benefits<br />

for a multi-site contract<br />

because the client at each location<br />

can sign off the report on the PDA<br />

on site as it is completed. This<br />

eliminates the need to type up and<br />

post reports for signature.<br />

LCC Client Services Director<br />

Christine Wilson said: “This move is<br />

one of the most important service<br />

developments made by us in many<br />

years. It streamlines our business,<br />

strips paperwork out of the system<br />

and enables us to complete all<br />

Quality Analysis (QA) reports on<br />

site. We then download the information<br />

at the help desk each<br />

evening. Clients can see both indi-<br />

vidual site data and an overall picture<br />

each day on LCC’s client website.<br />

We previously carried four<br />

client files to each site. Now we<br />

have one PDA with everything<br />

stored on it - everyone wins.”<br />

The installation of the QA system<br />

on the PDA has reduced paperwork<br />

at LCC by 10,000 pieces a month<br />

across its two largest clients. Over<br />

a twelve month period the environmental<br />

benefit of this move is substantial.<br />

Reader Reply No.: 85064<br />

www.practicalfm.co.uk


RR: 85080


40<br />

security focus<br />

IIPSEC 2006<br />

24th - 26th January 2006<br />

Stoneleigh Park, Nr Coventry, UK<br />

Europe’s Premier IP Networked Security Event<br />

Dedicated to Innovation in Security & BMS Solutions<br />

Now in its 4th year IIPSEC has evolved in line<br />

with the rapid changes in the marketplace. A<br />

‘technology show’ the event brings together<br />

both digital solutions and services for managing<br />

security and building services. The event<br />

attracts more than 4,000 peers, technologist,<br />

manufacturers, industry leaders, customers<br />

and partners - at one venue at one time<br />

Why visit IIPSEC?<br />

Security has never been so high up the agenda.<br />

Following the recent terror attacks in the UK the<br />

need for sophisticated, high performance<br />

surveillance and access control is clear. IIPSEC<br />

provides the industry with the unique opportunity<br />

to exchange ideas and explore the latest<br />

innovations, as well as giving security practitioners<br />

and end users a chance to experience for<br />

themselves state-of-art products, services and<br />

solutions.<br />

Quality Time with Quality People<br />

In a pre-competitive, fast-emerging market,<br />

industry education is what matters most. IIPSEC<br />

is your gateway to planning, buying, installing<br />

and implementing IP-ready network based security<br />

and building solutions. The show is aimed at<br />

both the industry and end-user and features a<br />

wealth of companies keen to explain and<br />

demonstrate hardware and software solutions<br />

for a range of security and building management<br />

applications.<br />

Convergence or Consolidation<br />

The integration of Security, Surveillance, Access<br />

Control, Intruder & <strong>Fire</strong> Detection and other<br />

Building Management applications onto a single<br />

management technology is the future today.<br />

From a technology view point this is termed<br />

convergence, multiple systems utilising a common<br />

platform, protocol or communication technology.<br />

Adding Value through Networking<br />

There are still some who believe that networked<br />

Security and BMS systems are a fad, that IP will<br />

never catch on or that the status quo is fine, but<br />

sure as eggs are eggs these are not the stake<br />

holders of the enterprises.<br />

In truth the value of bringing together management<br />

systems onto a common platform is clear -<br />

reduced infrastructure cost, shared data, flexibility,<br />

scalability, centralised management and<br />

improved return on investment.<br />

From a user perspective, increased productivity,<br />

improved efficiency, ease of use, automation of<br />

mundane tasks and improved inter-personnel<br />

communication.<br />

Biometrics Centre of Excellence & Information<br />

Centre - New for 2006: The International<br />

Association for Biometrics (or iAfB) will be presenting<br />

@ IIPSEC. The organisation provides a<br />

forum for the European and wider International<br />

Biometrics Community to promote the development<br />

and implementation of Biometric technologies,<br />

standards and applications through<br />

education and awareness programs, meetings<br />

and seminars and the gathering and dissemination<br />

of best practices in the industry.<br />

Cutting edge IP-Ready Solutions<br />

Over 100 exhibitors from across the globe will<br />

be presenting the very latest array of hardware<br />

and software solutions including<br />

● Networked Surveillance (CCTV)<br />

● Digital / Network Video Recording<br />

● Network Products and Solutions<br />

● Image Processing & Management<br />

● Access Control & Monitoring<br />

● Intruder & <strong>Fire</strong> Detection<br />

● Building Management Solutions<br />

● Voice & Video over IP<br />

● Biometrics & Recognition<br />

● Wireless / Satellite Transmission<br />

● Telecommunications<br />

Complementary seminars and workshops<br />

In the future, smart technology will be a prerequisite<br />

for security solutions. Software<br />

advances and other intelligent devices - and the<br />

underlying technology - will play an indispens-<br />

able role. Technical details and specifications<br />

will the success of IIPSEC is attributable in no<br />

small part by the integration of “End-User” presentations.<br />

2006 will see an enhanced program<br />

of 24 separate educational seminars.<br />

● Transportation Applications: Airports, highways,<br />

trains, buses, seaports, logistics<br />

● Commercial Applications: Hotels, shopping<br />

centres, offices, public housing, manufacturing<br />

● Utilities Applications: Power plants, distribution<br />

networks, water treatment, petrochemical<br />

● Education/Health Applications: Schools, colleges,<br />

universities, hospitals, surgeries<br />

● Government Applications: Military, prison,<br />

police, government buildings, town centres<br />

● Entertainment Applications: Casinos, sporting<br />

facilities, gaming, stadiums, theatres<br />

Technical Seminar Programme<br />

These educational seminars looks at the hardware<br />

and software used and how to design, configure<br />

and install network based security and<br />

building management solutions. Each session<br />

focuses on a theme allowing delegates to learn<br />

in a classroom style environment at one venue<br />

and at one time. Ideal for: Installers,<br />

Consultants, Salesman, VAR’s, Business<br />

Development & Project Managers, Facilities<br />

Managers, IT Managers, Channel Partners,<br />

Distributors, Security Practitioners, Business<br />

Owners, Technical Managers... in fact anyone<br />

who sees IP as an important technology in security<br />

and building management.<br />

Summary of what’s on Offer at IIPSEC 2006?<br />

● Live Product Showcase:<br />

● View the latest products and solutions from<br />

the fore-most specialists<br />

● Seek-out business partners and build supplier<br />

relationships<br />

● Gain an insight into the future from the<br />

innovators within the industry.<br />

Educational Seminars & Conference<br />

Build upon your knowledge of the technology<br />

and market requirements<br />

Take a glimpse into the future<br />

Learn from some of the most experienced in the<br />

industry<br />

Learn how to - IP-in-Action Master Classes<br />

Gain direct access to End-User Applications<br />

Understand the true needs of the client via<br />

focused case studies<br />

See how technology has been employed for specific<br />

customers<br />

Hands-on - IP Workshops<br />

An ideal opportunity to handle the latest kit -<br />

first hand with access to front-line technical<br />

knowledge and practical demonstrations will<br />

allay your fears and concerns.<br />

Celebrate - with the IP in Security Innovation<br />

Awards. The ultimate opportunity to stand out<br />

from the crowd with a unique accolade from a<br />

respected independent body. A marketing and<br />

public relations gift. Register online for your<br />

ticket today - www.iipsec.com<br />

www.practicalfm.co.uk


Do you know who<br />

is working for you?<br />

Criminal activity in your business<br />

is more likely to be committed by<br />

your employees. Halifax Bank of<br />

Scotland (HBOS) plc found that<br />

24% of SME’s surveyed have suffered<br />

from staff fraud.<br />

In a survey by Leicester University,<br />

a staggering 70% of the 2,000 people<br />

questioned said they would<br />

commit fraud at work, if they knew<br />

they could get away with it. Time<br />

Out Magazine found that 1 in 3 people<br />

of the people they surveyed<br />

had taken drugs such as ecstasy,<br />

cocaine at work.<br />

Violence at work is also affecting<br />

the operation of staff and companies.<br />

More than 1.3 million people<br />

were attacked last year at work<br />

and assaults have increased by 5%<br />

every two years.<br />

Businesses have relied on video<br />

surveillance to record criminal acts<br />

on their premises; they employ<br />

security officers to respond when a<br />

security breach or criminal activity<br />

is detected. Employee screening<br />

and vetting is there to exclude<br />

those people who will commit<br />

these acts on your premises.<br />

When to screen & when to vet?<br />

Screening is used to verify an<br />

employee’s character, skills, and<br />

their suitability for the role.<br />

However, for a position that<br />

demands responsibility and trust<br />

and, where there is a statutory<br />

safety requirement vetting will<br />

almost certainly be required (i.e.<br />

working with children).<br />

We recommend<br />

that you regularly<br />

ask yourself;-<br />

Who shreds your<br />

documentation?<br />

Who manages<br />

your data?<br />

ISS can assist<br />

those businesses<br />

seeking to<br />

implement<br />

effective<br />

employee<br />

screening<br />

Reader Reply<br />

No.: 85004<br />

The one key house -<br />

No need for a large<br />

bunch of keys!<br />

Mul-T-Lock’s stylish Garrison<br />

Security key eliminates the need<br />

to carry separate keys for your<br />

front door, back door, garage<br />

door, garden gate & garden shed.<br />

For commercial users Garrison<br />

can reduce the number of keys<br />

needed for business use too!<br />

The Garrison Security Range comprises<br />

of a variety of high perfor-<br />

For a security solution<br />

tailored to meet your<br />

individual needs<br />

At ISS, we know that each client is different. That’s why we specialise<br />

in providing professional business security tailored to your needs.<br />

Our manned guarding comes with 24/7 back-up, site visits to meet<br />

your requirements and service level agreements you can trust, all<br />

underpinned by professional security management.<br />

… you can depend on us!<br />

For more information on ISS,<br />

International Security & Surveillance Ltd,<br />

visit www.issukoffice.com or<br />

for your FREE Security Evaluation call now<br />

on 0870 382 1702 or email enquiries@issukoffice.com FS88642<br />

www.practicalfm.co.uk<br />

security focus<br />

mance products, designed for<br />

most applications in your home<br />

or office.<br />

From Rim Cylinder to Euro<br />

Cylinder to Padlocks, this fully<br />

serviceable range of security<br />

products are available in both<br />

polished brass & nickel satin<br />

finishes to complement your<br />

existing door furniture.<br />

Each Garrison product is supplied<br />

with a personal key identification<br />

card which contains<br />

the secure combination for<br />

your lock and unique code for<br />

your key. This enables the locksmith<br />

to cut original keys and<br />

not copies, each and every time<br />

additional keys are required,<br />

prolonging the durability of<br />

your system.<br />

Garrison’s unique and very versatile<br />

7 pin locking mechanism<br />

offers the flexibility to create convenient<br />

locking solutions, without<br />

compromise to security, providing<br />

the reassurance and secure<br />

lifestyle you need to confidently go<br />

about your daily life.<br />

Garrsion: just one key is all you need!<br />

Garrsion: ensures a secure life style!<br />

Garrsion: strong by name, secure by<br />

nature! Reader Reply No.: 85030<br />

RR: 85004<br />

41


42<br />

security focus<br />

Detector Activated<br />

CCTV Systems<br />

CCTV Systems have come a long way over the<br />

last decade particularly in terms of the technological<br />

advances made by the various<br />

equipment manufacturers. However, possibly<br />

the greatest leap foreword in adding value<br />

and raising standards has been the introduction<br />

of BS8418, a code of practice for the<br />

design, installation and monitoring of detector<br />

activated CCTV systems.<br />

BS8418 sets out specific guidelines regarding<br />

the design and installation of the system, paying<br />

attention to the detector and camera positioning<br />

as well as lighting requirements. The<br />

detectors should be of a quality and sophistication<br />

to resist unwanted or ‘false’ alarms, whilst<br />

maintaining optimum capture performance.<br />

This allows for a credible and stable solution to<br />

be offered that will engender the confidence<br />

necessary for end users to adopt the service in<br />

place of other more costly alternatives. Once a<br />

detector is activated, images from the site can<br />

be captured and transmitted to an RVRC<br />

(Remote Video Response Centre) allowing for<br />

the fastest possible reaction to an incident. The<br />

addition of audio facilities onsite allows for<br />

potential intruders to be deterred or warned off<br />

before an incident develops, this has often<br />

proven to be the case, and is now a mandatory<br />

requirement under the ACPO security systems<br />

policy 2004. Providing all of the requirements of<br />

BS8418 and the ACPO policy are met, a URN<br />

(unique reference number) will be issued by the<br />

Police and can attract a priority response to<br />

incidents from emergency services.<br />

Reader Reply No.: 85080<br />

Abloy Security works<br />

to combat crime<br />

Abloy Security Ltd has launched<br />

its latest range of locking solutions<br />

that have been specially<br />

designed to help retailers<br />

improve the level of in-store<br />

security, reduce theft, and perhaps<br />

as importantly, achieve all<br />

this without adversely affecting<br />

the impact of product display or<br />

presentation.<br />

The British Retail Consortium estimates<br />

that retail crime incidents<br />

are costing the industry of around<br />

£2,200 million each year. Securing<br />

a shop floor can be difficult<br />

because it acts as a primary interface<br />

between shopper and product;<br />

therefore, the challenge is to balance<br />

the shop front’s appealing<br />

atmosphere with effective security<br />

Frontier Pitts successfully<br />

crash test new Roadblocker<br />

Frontier Pitts dedicated research and development<br />

team have designed and produced<br />

one of the strongest Roadblockers on the market.<br />

The new product is based upon the Terra<br />

Blocker design (crash tested in the 1970’s)<br />

which has been performing at more than 3000<br />

installation sites worldwide for 30 years.<br />

Following months of in-house design and computer<br />

simulations, the new ATTB-80 was successfully<br />

tested by MIRA independent Crash<br />

Laboratories in January 2005.<br />

The test was conducted to prove the arresting<br />

capability of a Frontier Pitts ATTB-80<br />

Roadblocker when impacted with a 6810kg<br />

(15,000lb) test vehicle at a speed of 50mph<br />

(80km/hour).<br />

Frontier Pitts was confident in selecting the<br />

toughest test for the most difficult standard to<br />

achieve. K12 testing denotes that the vehicle<br />

measures.<br />

The ABLOY® PROTEC and<br />

EXEC mechanisms offer high<br />

security locking solutions suitable<br />

for use within the retail<br />

environment. The ABLOY<br />

EXEC cylinder mechanism is<br />

ideal for applications where<br />

locks of a similar type are<br />

used, and is particularly suited<br />

to cam and furniture locks<br />

due to it key retaining feature.<br />

However, if door cylinders<br />

are to be used as part of<br />

a complete suite of locks, then the<br />

more flexible two-way system<br />

ABLOY PROTEC should be considered.<br />

This also benefits from a new<br />

sealed disc controller and driver<br />

plate, giving smooth entry and<br />

operation.<br />

Also ideal for retail use is the<br />

ABLOY Eff Eff range, which provides<br />

unobtrusive mechanical or<br />

electro-mechanical locking units,<br />

which can be used to secure high<br />

value products, such as jewellery,<br />

within glass display cabinets.<br />

Strong and compact, this low-profile<br />

range of can be controlled individually<br />

or in multiples by a variety<br />

of devices including keys, switches,<br />

keypads, card or proximity readers.<br />

Reader Reply No.: 85062<br />

Security door from<br />

J Durrance secures<br />

Ladbrokes business<br />

J Durrance & Co, market leading<br />

physical security solutions<br />

provider, has been awarded the<br />

contract to refurbish Ladbrokes<br />

shops with their new design security<br />

door system.<br />

Developed in conjunction with<br />

Ladbrokes’ team of security managers<br />

through open forum discussions,<br />

J Durrance has designed and<br />

manufactured a 3-bolt multi-point<br />

locking door, which has yet to be<br />

beaten!<br />

The unique security door developed<br />

and manufactured by J<br />

Durrance, includes some of the following<br />

features:<br />

● Steel encased locking points<br />

● A metal sleeve encasing the<br />

door and locking area <strong>protect</strong>s<br />

from a crowbar attack and prevents<br />

the door from splitting<br />

● Steel hinge <strong>protect</strong>or to prevent<br />

the frame from splitting<br />

● Hinge security locking bar<br />

engages into the frame, nullifying<br />

a hinge attack<br />

● An overlap security strip to prevent<br />

access to the locking area<br />

● A hidden steel angle to prevent<br />

breaking the lock out<br />

must be travelling at a minimum<br />

of 80km/hour on impact. L3<br />

means that the test vehicles’ penetration<br />

must be less than<br />

1metre.<br />

The vehicle was brought to a complete<br />

halt by the blocker with<br />

zero penetration onto site or past<br />

the impacted face of the unit. A<br />

key feature of the design ensured<br />

that all forward energy was<br />

absorbed at the front of the<br />

equipment on impact, unlike<br />

other rising kerbs on the market<br />

which have allowed the vehicle to<br />

ride over the equipment thus penetrating<br />

site.<br />

No other company in the World<br />

can offer a product which can surpass the standards<br />

for Department of State Certification.<br />

This is a major breakthrough in high security,<br />

anti-terrorist barricades.<br />

The ATTB-80s hydraulic mechanism continued to<br />

raise and lower the blocker as normal following<br />

impact. This impressive test result has proved<br />

not only the stopping power of this equipment,<br />

but also the reliability and fortitude of the<br />

design.<br />

Further tests are planned in order to test this<br />

equipment to destruction, using a similar vehicle<br />

of at least 7.5 tonnes travelling at a speed<br />

of 135km/hour. The existing crash-rated<br />

hydraulic bollards will also be tested to the DOS<br />

standards.<br />

The Frontier Pitts crash-rated ATTB-80 is now<br />

available in widths of up to 8000mm and a lifted<br />

height of 810mm. Reader Reply No.: 85110<br />

● Angle steel brick <strong>protect</strong>ion<br />

preventing removal of the<br />

frame<br />

As part of Ladbrokes refurbishment<br />

programme, the J Durrance security<br />

door will be installed throughout<br />

the 2,200 shops across the UK over<br />

the next 3 years.<br />

A spokeman at Ladbrokes, commented,<br />

“Through discussions and<br />

a forum with J Durrance, they were<br />

able to design a tailored solution to<br />

Ladbrokes needs.”<br />

Reader Reply No.: 85102<br />

www.practicalfm.co.uk


visitor or threat?<br />

Your lobby is your first line of defense and your visitor’s<br />

first impression. With increased threats, the traditional<br />

method of using a log book and generic visitor tags leaves<br />

you vulnerable. LobbyWorks is a simple and effective<br />

way to gain better control of your visitor traffic. With<br />

LobbyWorks, visitors are identified, potential threats are<br />

flagged, expected visitors are pre-authorized, badges are<br />

issued, sponsors are notified, and visitors are tracked<br />

while on the premises. Honeywell’s LobbyWorks is a powerful visitor management<br />

system that offers unprecedented control and enforcement of visitor security policies. It is<br />

an enterprise system that leverages your existing infrastructure to offer a flexible and open<br />

solution. It is a simple and effective method to strengthen your security, improve lobby<br />

effectiveness, and enhance service levels and professionalism.<br />

2005 Multi Award Winner for Software<br />

For more information, please call +44 (0)1444 251180 or visit www.honeywellaccess.com.<br />

if you would like to receive our product information updates electronically,<br />

please send an email to: accessuk@honeywell.com<br />

© 2005 Honeywell International Inc. All rights reserved.<br />

RR: 85090


44<br />

security focus<br />

Who was<br />

that?<br />

In many facilities, despite significant investment<br />

in physical security, tracking of visitors<br />

is still a manual process. The registration visitors<br />

in a paper logbook and issuing nondescript<br />

VISITOR tags is often the cause of<br />

lobby inefficiencies and is a source security<br />

exposures. The visitor logbook is often inaccurate<br />

and incomplete. It does not consistently<br />

include the host’s name, location, or sign<br />

out time and therefore cannot be reliably<br />

used in cases of emergencies and forensic<br />

investigations. The problem drastically compounded<br />

for facilities with multiple entrances<br />

and with separate logs for different types of<br />

visitors. In addition, VISITOR tags issued to visitors<br />

can be easily abused by impostors. Most<br />

of all, this manual process is recognized by<br />

many companies as a missed opportunity to<br />

collect detailed and accurate information<br />

about visitors, encourage visitor pre-registration,<br />

consistently check for barred visitors,<br />

enforce mandatory visitor sign out policy, and<br />

proactively track visitors while on site.<br />

The LobbyWorks Visitor Management System<br />

New CCTV Webshop<br />

ClearView Communications launch their new<br />

CCTV web shop at www.clearview-cctv.co.uk.<br />

Over 2000 CCTV products can be purchased online.<br />

A wealth of support information is also<br />

available including free training powerpoints,<br />

PDF brochures, CCTV guides, video demos and<br />

photo libraries. Reader Reply No.: 85117<br />

Securikey expand safe range<br />

Following the success of their Euro Graded<br />

Safes (VDS Grades 1-5) offering up to Limillion<br />

in <strong>protect</strong>ion of valuables, Securikey have<br />

now expanded their range to include a smaller<br />

economic Grade 0 model.<br />

Ideal for both domestic and commercial usage,<br />

this safe is available in 2 sizes with multiple<br />

locking options offering an insurance cash rating<br />

of up to £6,000 (10 x valuables) Independently<br />

tested in Germany to standard ENI 143 these<br />

safes now provide the most comprehensive<br />

range of quality lightweight Free Standing Safes<br />

in the UK. Reader Reply No.: 85078<br />

enhances your investment in access<br />

control and perimeter security by<br />

providing simple and effective way<br />

to register, badge, track and<br />

manage your facility’s visitor<br />

traffic. Visitor registration<br />

is quick and simple,<br />

can be performed either<br />

at a guard station or<br />

using an optional selfregistration<br />

kiosk.<br />

LobbyWorks’ power and<br />

flexibility make natural<br />

fit for both simple, standalone<br />

deployments<br />

using the Professional<br />

Edition or multi-site<br />

deployments using the<br />

Standard LobbyWorks scans a<br />

photo ID, business card or<br />

passport ID of arriving visitor,<br />

then instantaneously checks<br />

whether the visitor expected,<br />

has been in the facility<br />

before and makes sure the<br />

visitor is not on a watch list.<br />

These quick and consistent<br />

checks that only the right<br />

people are allowed on site.<br />

After scanning the information,<br />

LobbyWorks takes a<br />

digital photo or captures<br />

visitor's signature.<br />

LobbyWorks can automatically contact the visitor’s<br />

host by phone, email or with real time net-<br />

Security proves a piece of<br />

cake At Laurens Patisseries<br />

UK’s largest cream cake manufacturer has<br />

installed Bewator security equipment to monitor<br />

operations.<br />

Laurens Patisseries Limited, based<br />

in Newark, Nottinghamshire, produces<br />

chilled cream cakes for<br />

many of the country’s leading<br />

supermarkets. With a 100,000<br />

square foot site, Laurens required<br />

a sophisticated IP (Internet<br />

Protocol) CCTV solution that<br />

would help them monitor and control<br />

movement across a very large<br />

area.<br />

The company also wanted<br />

to be able to use the<br />

recorded footage to<br />

assist with staff training<br />

and improve operational<br />

efficiencies.<br />

Laurens Patisseries appointed<br />

Oxford-based Chris Lewis Security<br />

to specify and install a system for them. The<br />

security company’s MD Chris Lewis says:<br />

“Because of the size of the site and the complexity<br />

of the job, we needed to install 45 analogue<br />

CCTV cameras across the perimeter<br />

fence, loading bays, car parks, production lines<br />

and offices to give us the total coverage our<br />

client wanted.<br />

“While such a comprehensive system will provide<br />

a highly detailed picture of movements<br />

into and out of the premises, it also poses its<br />

own problem: monitoring.”<br />

To handle this side of the job, Chris Lewis<br />

Security specified an Eventys Digital Video<br />

Monitoring System and an Eventys RMC (Remote<br />

Monitoring Centre) - both manufactured by<br />

Bewator.<br />

The Eventys Digital Video Monitoring System<br />

(DVMS) is an advanced digital and audio<br />

recorder/server - effectively a hard disk<br />

recorder - and this was connected to support<br />

work messaging to announce.<br />

Once the visitor is registered, an individualized<br />

badge is generated. Specific visit restrictions<br />

may be set, such as:<br />

clearance, access area or<br />

visit expiry time.<br />

At the end of the visit,<br />

LobbyWorks signs out the<br />

visitor. In case the visitor<br />

does not sign out,<br />

LobbyWorks can contact the<br />

check if the visitor has left the<br />

site.<br />

This simple yet powerful visitor<br />

registration process forms the<br />

basis for a very powerful security<br />

platform. Registering all visitors<br />

through LobbyWorks ensures that<br />

you have a centralized and complete<br />

record of your visitor traffic,<br />

strengthens visitor security<br />

improves productivity and service<br />

to your customers.<br />

Features<br />

• Pre-register expected visitors<br />

through a simple web interface<br />

• Scan arriving visitors<br />

Photo ID or business card<br />

• Automatically identify<br />

returning visitors,<br />

expected visitors and<br />

visitors on a watch list<br />

• Capture visitor’s photo and/or signature<br />

• Track assigned visitor access cards<br />

Reader Reply No.: 85090<br />

the cameras, capturing images from each of the<br />

45 installed for future reference.<br />

It has enormous storage capacity (900Gb) and<br />

offers search facilities that allow the user to<br />

graphically search events to pinpoint an incident.<br />

It is even possible to synchronise<br />

all the cameras to the time of an incident<br />

and view the relevant footage and<br />

then watch an incident unfold.<br />

The Eventys RMC (Remote Monitoring<br />

Centre) is a highly flexible and easy to<br />

operate software solution, which<br />

enables Laurens to view real time and<br />

recorded footage simultaneously.<br />

Because the Eventys DVMS is one<br />

of the most advanced digital<br />

recording solutions on the market,<br />

it supports<br />

traditional<br />

a n a -<br />

logue cameras as well as IP cameras.<br />

This enabled Laurens to create a hybrid system<br />

that utilised analogue cameras, but still provided<br />

a highly intuitive security system with superior<br />

motion detection and advanced search<br />

facilities. In effect, if motion is detected by a<br />

camera, those images are prioritised.<br />

Security staff at the factory are now able to<br />

keep close scrutiny on every part of the plant,<br />

knowing that they are recording every camera’s<br />

footage while focussing on key security areas<br />

and - if the occasion occurs - have their attention<br />

drawn immediately to any activity.<br />

“This is a very intelligent system,” concludes<br />

Chris Lewis, “that gives blanket coverage of a<br />

very large and complex site. Furthermore, it<br />

can easily be enhanced or upgraded at any time<br />

in the future - for instance allowing images to<br />

be viewed remotely through the web.<br />

“What’s more, it’s now working extremely<br />

well.”<br />

Reader Reply No.: 85104<br />

www.practicalfm.co.uk


RR: 85123<br />

Are You Looking For:<br />

Covert CCTV and Audio Equipment? Portable<br />

“Plug & Play” Cases, Microwave video / audio, Video<br />

/audio over PSTN & GSM, Bespoke build service.<br />

Voice Sounders? For CCTV, Security, <strong>Fire</strong> and<br />

Health & Safety Applications.<br />

PA Equipment? Amplifiers, speakers, microphones<br />

etc.<br />

Induction Loop Equipment for the hard of<br />

hearing? A legal requirement for all “service providers”<br />

under the Disability Discrimination Act.<br />

Radio Paging Systems? For all on site paging<br />

applications.<br />

LOOK NO FURTHER WE DO IT!<br />

Ken-Tec Products<br />

Tel: 0870 7449968 Fax: 0870 7449969<br />

Email: sales@ken-tec.co.uk<br />

Or visit our web site at: www.ken-tec.co.uk<br />

www.practicalfm.co.uk<br />

security focus<br />

Ring Now On: 01204 384905 / Fax: 01204 384897<br />

For more information on -<br />

n Checkmate Security Kiosks<br />

n Automatic Security Barriers<br />

n Manual Security Barriers<br />

n Automatic Gates<br />

n Manual Access Gates<br />

n Gatehouses & Car Park Kiosks<br />

n Security & Access Gates<br />

n Manual Barriers<br />

n Height Restriction Barriers<br />

n One Way Flowplates & Scorpion<br />

Stinger Plates<br />

n Speed Restrictors<br />

n Smokemate Smoking Shelters<br />

n Cycle Racks<br />

n Car Park & Security Posts<br />

n Anti-Ram Posts<br />

n Bollards<br />

n Road Blockers<br />

n Turnstiles<br />

Brownlow Way Works<br />

Topping Street, Bolton, BLI 3UP<br />

Tel: 01204 384905<br />

Fax: 01204 384897<br />

info@jaymacsecucrityproducts.com<br />

www.jaymacsecurityproducts.com<br />

RR: 85086<br />

RR: 85110<br />

45


M&E<br />

Delegates at the 2005 M&E The Building<br />

Services Event will hear how continuous commissioning<br />

can help them get better long-term<br />

value from their buildings - and the people<br />

who work in them.<br />

Jim Ure, managing director of ABS Consulting,<br />

will be speaking at the M&E Event on November<br />

23/24 at Earls Court. He will explain the principles<br />

of continuous commissioning (ConCom) and<br />

how it can create a more valuable building<br />

asset. “There are tell-tale signs that a building<br />

needs continuous commissioning,” says Ure.<br />

“These include evidence of occupant dissatis-<br />

TVF Exhibiting<br />

at M&E:<br />

stand B3<br />

Ensuring your fire and security systems provide<br />

you with continuous <strong>protect</strong>ion is vital, and that<br />

is why maintenance is so important. The maintenance<br />

support package from TVF will give you<br />

peace of mind in the knowledge that you will<br />

receive the very best support possible. Our<br />

technicians are able to maintain all types of<br />

manufacturer’s equipment and can often service<br />

combined systems during one visit - saving<br />

your budget. TVF hold the prestigious Royal<br />

Warrant and work to the stringent procedures<br />

laid down by Quality Approvals. TVF really can<br />

support your life safety requirements. Tel:<br />

0800 783 2727. TVF are exhibiting at the M & E<br />

Event on the 23rd and 24th November at Earls<br />

Court. Visit us on Stand B3.<br />

Reader Reply No.: 85052<br />

Better buildings<br />

mean better business<br />

faction, high energy costs, high maintenance<br />

costs and repeated system failure.”<br />

The ConCom process starts with information<br />

gathering from operation and maintenance<br />

staff. There should also be an occupant survey.<br />

The main building systems are checked for areas<br />

of inefficiency. This information is then evaluated,<br />

and a plan for action drawn up.<br />

Ure says that this process delivers improved<br />

business performance. “Continuous commissioning<br />

is good for you, your colleagues and your<br />

bank balance because it’s harder to do business<br />

in a bad building. People who like their immediate<br />

environments are happier and more effective.<br />

Also, the capital costs of construction are<br />

very small compared to the cumulative costs of<br />

energy, operation and personnel.”<br />

Continuous commissioning is a process which<br />

New range of water heaters<br />

for the M&E show from<br />

Heizer (stand F21 -Hall 2)<br />

Heizer (UK) Limited will be attending their<br />

first major exhibition in three years at the M<br />

& E Building Services Event in Earls Court on<br />

22nd to 24th November 2005.<br />

Andrew Yates, of Heizer (UK.) Ltd states:<br />

“We are highly focused on this exhibition as it is<br />

the ideal time to launch our new range of<br />

Polaris condensing, gas fired water storage<br />

heaters.<br />

“The Polaris, which is available in four different<br />

sizes, with outputs up to 1230 litres of hot water<br />

per hour, will yield an efficiency of 106%. This<br />

is achieved using a high quality stainless steel<br />

(316) tank and heat exchanger, which will give<br />

years of quiet, trouble free operation and<br />

comes with a 10 year warranty on all stainless<br />

steel parts.<br />

“This technologically advanced heater more<br />

can be applied to new build and existing buildings.<br />

Ure points out: “ConCom does not entail<br />

significant cost if the facilities team undertake<br />

to carry out the process in-house. It will otherwise<br />

entail only minimal investment in the<br />

future well-being of the building and its staff.”<br />

Jim Ure is vice-chairman of the CIBSE FM Group,<br />

and is an experienced trainer and presenter. ABS<br />

has developed its Continuous Commissioning<br />

training package in partnership with CIBSE,<br />

Abbey National, Mid Career College and Dti<br />

Partners in Innovation.<br />

Delegates to the M&E Event can see Jim’s<br />

presentation free of charge. For more<br />

information on the Event, and to register for any<br />

of the seminars, please see www.buildingservicesevent.com<br />

Reader Reply No.: 85136<br />

than meets part L of the building regulations<br />

regarding efficiency and environmental issues.<br />

Polaris is also fully room sealed which eliminates<br />

the need for conventional chimneys or<br />

metal flues. In total we feel we now have a<br />

product that is significantly advanced and that<br />

will give us a considerable advantage over our<br />

competitors.<br />

“I will be at the show, along with my staff to<br />

answer any questions on our complete range<br />

and in particular the new Polaris water<br />

heaters.”<br />

Heizer who have been established in the United<br />

Kingdom for over thirty years will also be<br />

exhibiting a cross section of their Calorifiers,<br />

Buffer Vessels and Chilled Water Vessels from<br />

the company’s product range of 93 different<br />

models. Reader Reply No.: 85057<br />

www.practicalfm.co.uk


New marketing<br />

Chairman for FETA<br />

David Murfitt. Managing Director<br />

of <strong>Fire</strong> Safety Services (UK)<br />

Limited, has been appointed<br />

Chairman of the <strong>Fire</strong><br />

Extinguishing Trades Association<br />

(FETA) <strong>Market</strong>ing Strategy<br />

Sectoral Committee. 44 year old<br />

David has some 20 years experience<br />

in the portable fire extinguisher<br />

market, having worked<br />

for Chubb, Thorn EMI and FPS<br />

before setting up his own company<br />

in 1999.<br />

David has been working on the FETA<br />

marketing committee for 18<br />

months and has therefore seen first<br />

hand many of the issues facing the<br />

association. He recognises that he<br />

takes up the position of <strong>Market</strong>ing<br />

Chairman at an important and chal-<br />

New Account Manager<br />

for Honeywell<br />

Stuart Birkett has joined the<br />

Honeywell Water Products business<br />

as an Account Manager for its<br />

ranges of water control, pressure<br />

reduction, backflow prevention<br />

www.practicalfm.co.uk<br />

lenging time and sees reacting<br />

to change as key to FETA’s continued<br />

success - “I am delighted<br />

to take on what is a very<br />

significant role for FETA as we<br />

seek to communicate not only<br />

with specifiers and users of<br />

first aid fire fighting equipment<br />

but also with the members<br />

that we serve. Having<br />

taken an active role in FETA I<br />

have seen that it is an organisation<br />

which can bring real<br />

benefits to any company, from<br />

the sole trader right through<br />

to the large multi-national.<br />

FETA is perceived as a very<br />

strong brand in the market and it is<br />

up to us in the marketing committee<br />

to ensure that strength remains<br />

and is actually built upon. The fact<br />

that some companies that are not<br />

FETA members are using the logo -<br />

one of the situations we will be<br />

addressing - is testament to that.<br />

We are looking at a number of<br />

areas where we can enhance the<br />

benefits of membership and will be<br />

working on rolling out some of<br />

those ideas in the coming months.<br />

We wish to ensure access to membership,<br />

and its benefits, is available<br />

to every company in our<br />

trade, irrespective of size, and we<br />

will do our utmost to assist companies<br />

in achieving the standards<br />

required.” RR No.: 85018<br />

(RPZ) and thermostatic mixing<br />

(scald prevention) valves.<br />

Birkett has been advising contractors,<br />

consultants and end users<br />

about water products for 17 years.<br />

“I have long admired<br />

the versatile range of<br />

water controls from<br />

Honeywell, which<br />

deliver high quality<br />

backed by technical<br />

know-how,” he says.<br />

“Having achieved one<br />

ambition - to join<br />

Honeywell so I can<br />

advise customers in<br />

applying these superb<br />

products - my next<br />

aim is to help secure<br />

Honeywell recognition<br />

as UK market leader<br />

in water controls, just<br />

as it is in other markets<br />

such as comfort<br />

and HVAC controls.<br />

Its high status reflects<br />

that Honeywell<br />

responds to customers’<br />

needs and<br />

maintains the highest<br />

product quality while<br />

providing excellent<br />

value.”<br />

Reader Reply<br />

No.: 85091<br />

Expanding FM and energy services<br />

provider, GSH has appointed Neil<br />

Murray as its new UK Managing<br />

Director. Formerly President of<br />

George S Hall Inc, GSH’s US subsidiary,<br />

Neil takes up the post<br />

after three years heading up<br />

overseas operations. His role<br />

will be to lead continued<br />

development in the UK based<br />

on a proven track record of<br />

managing growth for the<br />

Group in Eire and the US.<br />

Neil was instrumental in establishing<br />

GSH’s presence in the<br />

Republic of Ireland after opening<br />

its operations in Dublin in 1999.<br />

Three years later, he took charge in<br />

the US where he has spearheaded<br />

unprecedented growth, more than<br />

doubling turnover while significantly<br />

expanding geographical coverage.<br />

This included a<br />

major business development<br />

breakthrough<br />

with GSH establishing<br />

its presence in New<br />

York City for the<br />

first time.<br />

Colin Tennent,<br />

GSH’s Chief<br />

Executive commented:<br />

“We<br />

are delighted<br />

to welcome<br />

Neil back to<br />

the UK and<br />

Ex-BA Director joins<br />

Certainty Facilities Board<br />

Certainty Facilities is delighted to<br />

announce the appointment of<br />

Mike Street, the retiring<br />

Customer Service and Operations<br />

Director of British Airways, to its<br />

Board.<br />

For the past five years Mike has<br />

been BA Chief Executive Rod<br />

Eddington’s deputy and a member<br />

of the main British Airways Board.<br />

He was a member of Eddington’s<br />

top team, responsible for transforming<br />

the airline into one of the<br />

most profitable carriers in the<br />

world.<br />

Mike joined BA forty-two years ago<br />

starting in the post room, working<br />

his way to the Boardroom. He had<br />

responsibility for 24,000 people<br />

worldwide and the global management<br />

of the British Airways operations,<br />

airports and property portfolio<br />

including Terminal 5.<br />

His wealth of experience in managing<br />

and delivering cost effective,<br />

punctual operations ensured the<br />

airline’s customers received the<br />

highest level of service and was<br />

fundamental in changing BA’s fortunes.<br />

Mike joins Certainty Facilities at a<br />

time when the company is embarking<br />

on an ambitious transformation<br />

and growth programme.<br />

Remarking on this opportunity Mike<br />

people news...<br />

GHS appoints Neil<br />

Murray as UK MD<br />

utilise his extensive experience<br />

gained in leading operations overseas.<br />

He joins us at a time when<br />

the FM outsourcing market is in flux<br />

with significant opportunities<br />

to make further<br />

inroads<br />

with our businessproposition<br />

based on<br />

innovation<br />

and customerservice.”<br />

Reader Reply<br />

No.: 85043<br />

said “Certainty is a really ambitious<br />

company with clear focus and<br />

direction. My objective will be to<br />

work with the existing team to<br />

guide them through the next stages<br />

of growth so they emerge as a<br />

stronger, fitter company. I’m excited<br />

at the prospect of working in a<br />

completely different environment<br />

and am looking forward to helping<br />

them design the future and deliver<br />

it. I fully believe Certainty can<br />

become a major force in the marketplace.”<br />

Reader Reply No.: 85106<br />

47


48<br />

business news...<br />

Mike Boyce opens<br />

GSH London office<br />

Fast-expanding FM and energy services<br />

provider, GSH has appointed well-known<br />

industry figure, Mike Boyce, as its Sales &<br />

<strong>Market</strong>ing Director responsible for heading up<br />

its new office in the West End. GSH already<br />

operates a number of major contracts in the<br />

capital and Mike’s role will be to strengthen<br />

its presence by targeting the financial, legal,<br />

media and pharmaceutical sectors, amongst<br />

others.<br />

Mike joins after fourteen years as Group Sales &<br />

<strong>Market</strong>ing Director with building services and<br />

maintenance company, Planned Maintenance<br />

Engineering (PME), during which time the company’s<br />

turnover increased fourfold. He was<br />

attracted by GSH’s innovative approach to<br />

client management and advances in service provision<br />

in areas like ICT, energy services and regulatory<br />

conformance.<br />

Colin Tennent, GSH’s Chief Executive commented:<br />

“We are delighted to have a man of Mike’s<br />

calibre and experience to lead our new operation<br />

in the capital. He shares our forward-looking<br />

philosophy and commitment to best practice<br />

and is ideally placed to exploit our growth<br />

potential in London and the South East.”<br />

Reader Reply No.: 85010<br />

Pickfords Records<br />

Management achieves<br />

excellent customer<br />

satisfaction rating<br />

Pickfords Records Management, a member of<br />

the SIRVA Group of Companies, has announced<br />

the results for its 2005 Customer Satisfaction<br />

Survey.<br />

The survey, which was carried out by The<br />

Leadership Factor an independent market<br />

research agency based in Yorkshire, involved a<br />

sample of customers from across the UK and<br />

Republic of Ireland. The overall Satisfaction<br />

Score for Pickfords Records Management was<br />

83.9% (+/- 2.0 accuracy). This represents a<br />

0.5% increase on their 2004 result of 83.4%.<br />

“I am delighted with our results,” said Mr Frank<br />

Hopping - Managing Director of SIRVA Business<br />

Europe, “the increase was in line with our predictions<br />

and the recommendations on The<br />

Leadership Factor. We are obviously operating<br />

at the top end of the satisfaction ratings and<br />

large increases are not realistic, we are very<br />

happy with a steady improvement year on<br />

year.”<br />

The score of 83.9% places Pickfords Records<br />

Management in the top 18% of UK based service<br />

companies - based on independent research and<br />

analysis carried out by The Leadership Factor.<br />

Reader Reply No.: 85049<br />

OCS extends contract<br />

OCS Resolution Security has extended its contract<br />

with Rotherham General Hospital NHS<br />

Trust, in an agreement to provide security and<br />

car park management solutions to the site.<br />

For the past two years OCS has been working at<br />

Rotherham as part of a progressive partnership<br />

focusing on change and meeting objectives to<br />

provide a secure and safe environment for staff,<br />

patients and visitors. The good work by the OCS<br />

team has led to the agreement of a long-term<br />

contract through to 2011.<br />

OCS is working with the Trust to offer alternative<br />

solutions to its on-site car parking issues,<br />

including the provision of barriers, advice on<br />

pay-by-foot and revenue collection. In addition,<br />

the company is providing a full portfolio of security<br />

systems, including CCTV, access control and<br />

communication.<br />

OCS chief executive, Chris Cracknell, said: “I am<br />

extremely pleased to see that this diverse security<br />

contract has been extended, especially as<br />

we have built an excellent working relationship<br />

with the Trust over the past two years.<br />

“With the acquisition of Resolution Security<br />

Services last year, we have broadened our security<br />

service offering to include corporate investigation,<br />

VIP <strong>protect</strong>ion and electronic de-bugging.<br />

We are securing an increasing number of<br />

contracts offering integrated security solutions<br />

across the UK.”<br />

Several training measures have been introduced<br />

to the Trust by OCS, including a conflict resolution<br />

training course, and the security manager’s<br />

qualification - Local Security Management<br />

Simmtronic opens regional office<br />

for ‘Our friends in the North’<br />

To offer a ‘local’ service to its<br />

growing customer base in the<br />

north, lighting controls specialist,<br />

Simmtronic Ltd, has recently<br />

opened a Northern Regional<br />

Office in two units at Express<br />

Networks, part of the former<br />

Express Building newspaper<br />

printworks in Manchester.<br />

Headed up by Northern Regional<br />

Manager, Gavin Scott, this 1300<br />

sq ft facility is equipped with a<br />

full CAD design capability and<br />

provides an operating base for<br />

sales, engineering and commissioning<br />

support.<br />

Simmtronic is one of the country’s<br />

leading manufacturers and<br />

Specialist - which will allow OCS to implement<br />

and deliver the National Counter Fraud Security<br />

Management policies.<br />

The new training measures, in particular the<br />

conflict resolution training, will deliver the NHS<br />

national syllabus training to all staff, ensuring<br />

reporting procedures for violence against<br />

employees is simplified and professionalism is<br />

upheld.<br />

OCS Resolution Security provides a complete<br />

range of services from security systems and<br />

manned guarding to VIP <strong>protect</strong>ion and bug<br />

sweeps. Through research and training this market<br />

leader is committed to remaining at the<br />

forefront of the developing professional security<br />

industry, delivering services in line with best<br />

practice and legislative requirements.<br />

Reader Reply No.: 85029<br />

suppliers of lighting control systems.<br />

It has completed more<br />

than 500 commercial projects,<br />

supplying future-proof, fully<br />

addressable lighting control systems<br />

for many of the UK’s largest<br />

and most prestigious corporate<br />

developments<br />

Sales Director, Mario Costanzo<br />

commented:<br />

“Now as we become a truly<br />

national company we need to<br />

ensure our customers in the<br />

north enjoy the same high level<br />

of customer service and that<br />

requires a dedicated regional<br />

operation.”<br />

Reader Reply No.: 85066<br />

Watts acquires insulated Pex<br />

Pipe producer Microflex<br />

Watts Industries, a leading manufacturer<br />

of valves and associated<br />

products for the plumbing,<br />

heating and air conditioning<br />

industries, has acquired<br />

Microflex to provide its wide<br />

customer base with access to<br />

reliable and safe transportation<br />

of water for heating and cooling<br />

applications.<br />

Microflex produces and distributes<br />

flexible, pre-insulated<br />

PEX pipes for hot and cold water<br />

transport and a range of accessories.<br />

Products include pipework<br />

for underground heat supply and<br />

insulated PE cold water pipes. Its<br />

production technology is one of<br />

the strengths of the company and<br />

its plant has been designed<br />

specifically for Microflex’s manufacturing<br />

activities.<br />

“The acquisition of Microflex will<br />

allow us to expand our wide product<br />

offering in the HVAC and<br />

water <strong>protect</strong>ion markets<br />

throughout Europe and it is a very<br />

welcome member to the Watts<br />

Industries Group,” said Peter<br />

McEntee, UK sales director for<br />

Watts Industries.<br />

Reader Reply No.: 85077<br />

www.practicalfm.co.uk


PHS survey reveals good organisers and<br />

communicators amongst FMs managing office moves<br />

Office moves are complex projects to manage,<br />

involving tight schedules, staff liaison and<br />

supplier control, to name but a few of their<br />

myriad components. And yet the results of<br />

the 9th PHS Quarterly Facilities Management<br />

Survey show that the majority of FMs (68%)<br />

manage their moves with no documented process<br />

to guide them, and 71% are given less<br />

than 3 months notice to plan and prepare.<br />

Despite such drawbacks, more than half the<br />

surveyed FMs completed their last moves<br />

quickly - in less than 20 man-days. How?<br />

PHS’s sample revealed that the key to smooth,<br />

successful moves - even with short notice -<br />

lies in a combination of meticulous planning<br />

and organisation (39% of responses) and<br />

excellent communication (36% of responses).<br />

The Survey - which conducted telephone interviews<br />

with 200 facilities professionals in August<br />

2005 - extracted ‘top tips’ for optimising the<br />

moves process and minimising disruption,<br />

including the following:<br />

Plan ahead, test your plan (have a dummy run)<br />

and keep to your time schedule - don’t overrun<br />

Partner with major suppliers, like removal companies,<br />

early on, so the work is done to your<br />

time-schedule, not theirs.<br />

Consult with affected departments and other<br />

interested parties in advance, involve everyone<br />

up front as early as possible.<br />

Issue a ‘move guideline’ to all staff affected.<br />

Establish a ‘user group’ and nominate ‘move<br />

champions’ in every department (pick positive<br />

people who are good communicators). Delegate<br />

to them - don’t try to do everything yourself.<br />

Send out a weekly bulletin and have regular<br />

team meetings to keep everyone up to date - as<br />

long as everyone’s aware, the move should run<br />

smoothly. Shed as much furniture and equipment<br />

as possible beforehand. Label everything.<br />

The ECS Group, the company that has been<br />

developing solutions for the property industry<br />

for over 25 years, has acquired Fraser<br />

Williams Commercial Systems, including their<br />

North American subsidiary, Fraser Williams<br />

Americas, from Lloyds Development Capital<br />

and other shareholders to create one of the<br />

largest global suppliers of property systems<br />

and related services.<br />

ECS and FWCS have both realised great corporate<br />

successes over the past 25 years and have<br />

been at the vanguard in developing the property<br />

software industry. FWCS is a quality supplier<br />

of software packages and services to property,<br />

consumer response and property mall owners<br />

with products including Horizon, CRS and Daily<br />

Move out of hours, when nobody or just a few<br />

people are there.<br />

Always assume a new move will be different to<br />

all the others - plan for each one individually.<br />

Amongst other Survey results, it was revealed<br />

that most of the sample’s most recent moves<br />

were internal or departmental ones<br />

(67% of respondents), followed<br />

by new premises moves<br />

(23%).<br />

Smooth moves require<br />

consultation with a<br />

number of people and<br />

departments from across<br />

the business. IT was the<br />

department FMs had<br />

involved most in recent<br />

moves (76% of respondents),<br />

followed by occupants of the<br />

department being moved<br />

(60%), operations (41%), property<br />

(34%) and finance (32%).<br />

Removal companies topped the<br />

list of external suppliers used in<br />

the last move (52% of respondents),<br />

followed by builders, refitters<br />

and decorators (50%) and cratehire,<br />

box and stationery companies<br />

(35%). A hefty 20% of FMs said they<br />

hadn’t used any external suppliers at all,<br />

although this could reflect the fact that two<br />

thirds of respondents’ recent moves were the<br />

‘simpler’ internal ones.<br />

Interestingly, aspects of move management considered<br />

most arduous and time consuming<br />

include the very necessary planning (59% of<br />

respondents) and staff liaison (31%)!<br />

Finally, there appeared to be a distinct difference<br />

between the responses of FMs working in<br />

the public and private sectors. Public sector<br />

Estates Computer Systems<br />

acquisition of Fraser Williams<br />

creates major global supplier<br />

www.practicalfm.co.uk<br />

Sales Advantage.<br />

The shareholders of FWCS, were advised<br />

throughout the sale process by London corporate<br />

finance boutique Livingstone Guarantee,<br />

whose partner Gordon Blair, says: “We<br />

approached a number of potential purchasers<br />

and received keen interest from international<br />

players but ECS demonstrated that an acquisition<br />

by them would represent an excellent<br />

strategic fit.”<br />

The ECS Group includes Estate Computer<br />

Systems (ECS), Landmaster and FDS Advanced<br />

Systems. The combination of ECS and FWCS,<br />

brings together the industry’s most comprehensive<br />

portfolio of applications, technologies and<br />

expertise which will enable customers to deploy<br />

innovative property and portfolio management<br />

solutions effectively.<br />

“We feel that ECS and Fraser Williams<br />

Commercial Systems are a logical fit, both in<br />

terms of products and customers” comments<br />

John Cuppello, Managing Director. “We can<br />

offer best of breed, end to end solutions for<br />

every kind of property investor, property manager<br />

or estate department executive”<br />

“We are grateful that Livingstone Guarantee<br />

handled the whole process very professionally<br />

and their voice of reason helped bring the deal<br />

to fruition.” Reader Reply No.: 85074<br />

business news...<br />

FMs tend to be more frequent movers (23%<br />

organised new premises moves every 6-12<br />

months, compared to just 11% in the private<br />

sector) and they also appear more collaborative<br />

over the process (just 6% of them organised<br />

their last move without consulting<br />

any other departments, compared to<br />

17% of private sector FMs; and just<br />

10% of public sector FMs had involved<br />

no external suppliers, compared to<br />

29%of private sector FMs). Perhaps<br />

because of this less isolated<br />

approach, however, public sector<br />

FMs also take more time to complete<br />

the moves process (45%<br />

completed their last move in<br />

under 20 man-days, compared<br />

to 60% of private sector<br />

FMs).<br />

Peter Cohen, Chief<br />

Executive of the PHS<br />

Group plc, comments:<br />

“The PHS Quarterly FM<br />

Survey was launched<br />

for the benefit of our customers,<br />

to reveal interesting and<br />

relevant facts for Facilities Managers<br />

about their industry and about the practices and<br />

opinions of their peers.<br />

“The Survey is of wider interest, however, as<br />

FMs are an unseen barometer of business confidence,<br />

being managers of company re-organisation,<br />

departmental investments and other grassroots<br />

indicators of business health. To tap into<br />

this, the PHS Quarterly FM Survey includes a<br />

section we call the FM Industry Tracker, which<br />

repeats key questions quarterly in order to<br />

reveal trend information of value and relevance,<br />

both within and beyond the facilities<br />

management profession.” RR No.: 85075/189<br />

GB Nationwide Crate<br />

Hire achieves excellent<br />

customer satisfaction<br />

GB Nationwide Crate Hire, a member of the<br />

SIRVA Group of Companies, today announced<br />

the first quarter results for its 2005 Customer<br />

Satisfaction Survey.<br />

The survey, which was carried out by The<br />

Leadership Factor an independent market<br />

research agency based in Yorkshire, involved a<br />

sample of recent GB Customers all of whom had<br />

used the services or products of GB in the month<br />

preceding their interview.<br />

The overall Satisfaction Score for GB Nationwide<br />

for the period from April to June 2005 was 85.1%<br />

(+/-2.6 accuracy). This represents a 1.5%<br />

increase over the 2004 annual result of 83.6%.<br />

“I am delighted with our latest results,” said Mr<br />

Frank Hopping - Managing Director of SIRVA<br />

Business Europe. “We must now ensure that we<br />

build on this excellent level of service and work<br />

to offer even higher quality to our customers.”<br />

The score of 85.1% places GB Nationwide within<br />

the top 15% of UK based service companies -<br />

based on independent research and analysis carried<br />

out by The Leadership Factor.<br />

Reader Reply No.: 85050<br />

49


50<br />

business news...<br />

GSH wins FM contract<br />

at Amsterdam Airport<br />

GSH has won a prestigious three<br />

year FM contract with Schiphol<br />

Nederland B.V. which operates<br />

Amsterdam Airport. The contract<br />

covers ‘hard services’ at Terminal<br />

3, Schiphol Plaza and piers E, F &<br />

G totalling 275,000m2 of floor<br />

space. Twin priorities are to maximise<br />

plant operating efficiency<br />

via technical engineering excellence<br />

and maintain a comfortable<br />

passenger environment at this<br />

leading airport complex.<br />

Commencing on October 1, 2005,<br />

the contract covers round-theclock<br />

maintenance and management<br />

of m & e and fire <strong>protect</strong>ion<br />

installations and will be undertaken<br />

by an on-site FM team. A<br />

planned preventative maintenance<br />

programme will be implemented to<br />

OCS sweeps up<br />

at the BBC<br />

OCS Cleaning & Support Services<br />

has won a Golden Service Award<br />

for its work at the BBC Media<br />

Village.<br />

Winner in the Best Cleaned<br />

Premises: Offices Over 15,000m2<br />

category, the OCS team picked up<br />

their award at the Royal Lancaster<br />

Hotel, London, beating off competition<br />

from seven other contract<br />

cleaning companies to secure the<br />

coveted prize.<br />

Says OCS chief executive, Chris<br />

Cracknell “Winning this award is a<br />

great tribute to the hard work and<br />

dedication of all our staff at the<br />

BBC Media Village. We pride ourselves<br />

on the quality of service provided<br />

by our teams, and it is pleas-<br />

enhance reliability<br />

and create long-term<br />

value. This will be<br />

based on a series of<br />

Whole Life Costing<br />

criteria including<br />

improved plant life<br />

and lower average<br />

running costs.<br />

R Leegwater,<br />

Manager Terminal<br />

Control of Schiphol<br />

Nederland B.V., commented:<br />

“Amsterdam<br />

Airport is a dynamic<br />

‘airportcity’, a multi-modal transport<br />

hub integrating people, business,<br />

information, shops and entertainment.<br />

It has a great social<br />

responsibility requiring the highest<br />

standards of safety, continuity and<br />

cost control and GSH was selected<br />

as it could best meet our FM<br />

requirements for this contract.”<br />

Frank Bosch, Managing Director of<br />

GSH Europe, commented, “This<br />

decision reinforces our reputation<br />

as an innovating market leader in<br />

the field of technical FM with a service-orientated<br />

mentality. Our<br />

team of service engineers located<br />

on-site have the experience and<br />

expertise to provide the high performance<br />

standards needed in a<br />

fast-moving airport environment.”<br />

Reader Reply No.: 85045<br />

ing to see their<br />

efforts rewarded<br />

in such a well<br />

respected<br />

awards ceremony.<br />

“Our 126 cleaners<br />

at the Media<br />

Village form a<br />

highly motivated<br />

and well trained<br />

part of the OCS<br />

family. Their<br />

excellent standard<br />

of care has<br />

been fostered by<br />

the comprehensive training of all<br />

our staff, many of whom have<br />

taken up NVQ schemes at a local<br />

college. Working together with<br />

Land Securities Trillium, they have<br />

always ensured that all our customer<br />

needs are met to the<br />

fullest.”<br />

The Kimberley Clark Golden Service<br />

Awards are open to all contract<br />

cleaning companies and in-house<br />

cleaning operations. Quality of service<br />

is the main criterion by which<br />

entries are judged, with innovation,<br />

staff management, training<br />

and client relationship playing<br />

important roles if the overall<br />

assessment.<br />

Reader Reply No.: 85116<br />

Pentagon Flimtek win<br />

contract to provide<br />

glazing system<br />

The twin-faced 25-storey glass<br />

facade of Vienna’s Ares Tower<br />

now has the benefit of enhanced<br />

glazing safety with the external<br />

retro-fit application of Pentagon<br />

Filmtek’s FT800 bolted glass containment<br />

system.<br />

Working with project appointed<br />

Facilities Management Fritsch,<br />

Chiari and Partner ZT Gmb as specialists<br />

in glazing safety, approximately<br />

2,500 panes of toughened<br />

glass weighing between 104 and<br />

157kg each have been treated with<br />

the system as a safety precaution<br />

to unpredictable glass failure. As<br />

principal contractor, Pentagon<br />

Filmtek’s expertise has included<br />

the organisation and carrying out of<br />

everything from access, replacement<br />

of glass where necessary and<br />

application of the FT800 glass containment<br />

film and bolted anchoring<br />

system without the disruption and<br />

extra cost of removal. Fritsch<br />

Chiari’s Herr Tarafa Baghajati commented:<br />

“We are more than happy with the<br />

work carried out by Pentagon<br />

Filmtek and their installation<br />

teams, both in terms of the application<br />

of the system and also the<br />

efficient way in which they have<br />

progressed this project<br />

Sir Robert McAlpine wins<br />

2005 Construction<br />

Manager of the Year<br />

This year’s Construction Manager<br />

of the Year Award has been won<br />

by Sir Robert McAlpine construction<br />

manager John Roper. He won<br />

the Award for his outstanding<br />

work leading the team who bid<br />

for and built the Paul O’Gorman<br />

building for the Northern Institute<br />

of Cancer Research at Newcastle<br />

University.<br />

The design and quality of construction<br />

of this landmark building has<br />

played a major part in creating<br />

world-class facilities for cancer<br />

drug discovery and application,<br />

designed to attract research scientists<br />

from around the world. The<br />

new state-of-the-art laboratory<br />

houses contemporary bioscience<br />

equipment and provides facilities<br />

for 150 staff, promoting multi-disciplinary,<br />

integrated research.<br />

The award was presented at a gala<br />

dinner at London’s Grosvenor<br />

House Hotel on Tuesday 25th<br />

October. According to the judges<br />

he “demonstrated an excellent<br />

understanding of how the project<br />

could be successfully delivered<br />

within a challenging, live, inner<br />

city environment”.<br />

Chris Blythe, Chief Executive of the<br />

As specialists in glass containment<br />

window film and anchoring solutions,<br />

Pentagon Filmtek have a<br />

range of anchoring solutions suitable<br />

for many types of glazing<br />

including framed, bolted and an<br />

upgrade anchoring profile system,<br />

all of which have been successfully<br />

tested to provide enhanced <strong>protect</strong>ion<br />

and glazing safety and have<br />

done so for Eurostar’s Waterloo<br />

International Terminal, Daily Mail<br />

and General Trust’s Western<br />

Morning News site and Singapore’s<br />

Changi Airport. RR No.: 84130<br />

Chartered Institute of Building<br />

(CIOB) commented: “John’s work<br />

on the successful bid was so<br />

impressive that his employer, and<br />

the client, gave him the job of<br />

building it. His total dedication to<br />

the project resulted in a world<br />

class building that exudes quality<br />

at every level. Winning a medal,<br />

and in particular being named as<br />

the overall ‘Construction Manager<br />

of the Year’, is a major achievement;<br />

John now joins the industry’s<br />

elite - an outstanding group of construction<br />

managers who have previously<br />

won the title.”<br />

Reader Reply No.: 85093<br />

www.practicalfm.co.uk


New low cost demarcation<br />

system from Kee Klamp<br />

Kee Mark is a new, cost-effective<br />

demarcation system from Kee Klamp<br />

Ltd purpose-designed for interior or<br />

exterior temporary barrier applications.<br />

The system is a fully modular,<br />

completely free-standing solution,<br />

making it especially quick and easy to<br />

assemble, move and store.<br />

The new Kee Mark system incorporates<br />

durable galvanized steel uprights designed for insertion into<br />

heavy duty, rubber base weights. At the top of each 1m upright is a<br />

special Kee Klamp® fitting which allows for either single or a continuous<br />

chain length to be hung between posts to form inter-connected<br />

demarcation bays, each up to 2.5m in size. The uprights come preassembled<br />

with a choice of top, single chain or top and middle, double<br />

chain connectors. The 600mm x 600mm base weights provide a stable<br />

solution yet are simple to move into the required position, ensuring<br />

that Kee Mark system is effective in operation, whilst remaining<br />

quick to set up, adjust and take down. This modular approach also<br />

means that system components take up the minimum amount of storage<br />

space when not in use.<br />

Further Information call 0118931 1022 RR: 85001<br />

Solray Panels are<br />

just what the<br />

doctor ordered<br />

for Royal Preston<br />

Hospital<br />

Sotray Radiant Panels<br />

from Comyn Ching & Co -<br />

the market leader in radiant<br />

heating - have been<br />

installed in a recently<br />

opened £40 million extension<br />

to the Royal Preston<br />

Hospital, part of Lancashire Teaching Hospitals Trust<br />

The Royal Preston Hospital provides acute and general hospital services<br />

to a catchment population of some 380,000 people within the<br />

Central Lancashire area. The project involved the construction of three<br />

new buildings to enhance and complement the existing hospital. A<br />

threestorey block has been linked to the first floor via a corridor to the<br />

main hospital complex and provides patient accommodation for<br />

obstetrics, gynaecology and elective orthopaedics. The second building<br />

is a predominantly single storey block, which is being utilised for elderly<br />

rehabilitation; whilst a third building houses a new two-storey education<br />

unit.<br />

Solray Panels are installed within the ceiling perimeters of all three<br />

new buildings, ensuring that every inch of wall and floor space is made<br />

available within the hospital. This approach is a much more popular<br />

alternative to traditional wall mounted radiators in such a busy, high<br />

traffic environment Radiant Panels have the added advantage for hospitals<br />

that they are hygienically superior too. There are no nooks and<br />

crannies where dust, dirt or harmful bacteria can accumulate. Each<br />

Panel simply offers a smooth, wipe clean surface, making it far easier<br />

and cheaper to maintain.<br />

Radiant Panels are designed to heat the space with optimum efficiency,<br />

running on the new building’s low temperature hot water heating<br />

circuit They are also quick and easy to install and help minimise the<br />

cost of components and time of installation required for pipework runs,<br />

boxing, ceiling panels, controls and other components that would normally<br />

be required for other types of heating system.<br />

Further Information call 020 7987 8787 RR: 85021<br />

Altro website offers new<br />

way to choose products<br />

Altro has re-launched its award winning<br />

web site to make choosing the<br />

right interior surface even easier.<br />

The new altro.com site has been totally<br />

redesigned to include a host of<br />

brand new features that will give<br />

specifiers a quicker and more effective<br />

search. The site introduces new, intuitive ways to direct visitors to the<br />

right floor, wall or ceiling surface for their project. Altro’s product portfolio<br />

can also be searched using a number of different criteria - including<br />

texture, slip resistance and durability. The search facility also offers<br />

a state-of-the-art, full spectrum colour search to match specific colour<br />

requirements. Once the right product has been found, visitors can discover<br />

how certain lighting conditions affect the colour of the product<br />

as well as view a full description of the product and its properties.<br />

Further Information call 0800 018 2960 RR: 85023<br />

Practical Facilities Management<br />

51<br />

new product showcase<br />

Pole position: Tensator’s Totems<br />

A recent product innovation from Tensator is<br />

the ‘Totems’ range - an inexpensive, highly<br />

visual display tool that is perfect for the retail<br />

environment. Easily incorporated into a queue<br />

system, they can be used as a freestanding<br />

display, brand communication tool or as a simple<br />

signage solution.<br />

Totems are lightweight, and with easy-tochange<br />

graphics it is simple to keep displays<br />

fresh and eye-catching - plus, no tools are<br />

required!<br />

Standing up to 2.4 metres in height, the visual<br />

impact of these high-quality Totems ensures<br />

highly visible in-store presence. Custom sizes<br />

are available to suit.<br />

Further Information call 01908 684600 RR: 85025<br />

Keston Combis perfect for<br />

new housing development<br />

Keston Boilers Limited is delighted to<br />

announce the scheduled installation of<br />

its C36 Combi boilers into a new housing<br />

development at the Nicholas King<br />

site in Guildford. This project further<br />

reinforces the success of the range<br />

since its introduction to market in March. The first of the wall-mounted<br />

gas boilers will be operational in September, with the entire job due<br />

for completion before Christmas. The boilers are to be installed into<br />

both flats and houses. They are being fitted to Keston’s specifications,<br />

including the system design and pipe sizing. Some of the flues are<br />

already in and the boilers will follow shortly.<br />

Steve Day, project contractor from D.P. Plumbing and Heating, said:<br />

“The boilers are well-designed, expertly engineered, light and compact.”<br />

Further Information call 020 8462 0262 RR: 85036<br />

Nilfisk-Advance<br />

goes bagless<br />

Now there’s one less cost to worry about<br />

with the new GD 910 bagless vacuum<br />

cleaner from Nilfisk-Advance. This latest<br />

addition to Nilfisk’s professional cleaning<br />

range can be used with or without a dust<br />

bag as preferred. An efficient sack filter<br />

ensures that bagless cleaning is always<br />

adequately filtered. And until the end of<br />

December the GD 910 is available at a special introductory price of just<br />

£79.99 excluding VAT. The Nilfisk-Advance GD 910 bagless vac is<br />

designed to handle a wide range of commercial cleaning applications,<br />

from hotels and offices to the varied demands of the contract cleaner.<br />

The machine’s high quality specification includes 1100W rated power,<br />

23kPa vacuum at the nozzle and 1P20 <strong>protect</strong>ion as standard, which<br />

puts its performance ahead of many similar vacs on the market.<br />

Further Information call 01284 763163 RR: 85042<br />

Applied Energy Products<br />

extends range<br />

Heating, ventilation and water management<br />

specialist Applied Energy Products<br />

Ltd has announced it has entered into<br />

an exclusive UK and Eire distributor<br />

agreement with Stiebel Eltron, a leading<br />

manufacturer of electrical appliances for<br />

water and space heating, as well as low<br />

to zero carbon heating technologies.<br />

The new agreement, which came into<br />

effect from 1 October 2005, will enable Applied Energy Products to<br />

extend substantially the portfolio provided by its established brands,<br />

Creda, Xpelair and Redring, and to offer a wider range of solutions to<br />

help meet future requirements of Part L of the Building Regulations.<br />

Both companies have extensive research and development programmes<br />

aimed at designing new products to reduce running costs<br />

and improve operating efficiency. The combined resources of the companies<br />

will result in a greater selection of products capable of delivering<br />

more environmentally friendly heating, air and water management<br />

solutions.<br />

Further Information call 08709 000540 RR: 85063


new product showcase<br />

Nilfisk-Alto gives builders a<br />

powerful new cleaning range<br />

Powerful performance, low running costs,<br />

modular design and easy maintenance<br />

make Nilfisk-ALTO’s new range of 110V<br />

mobile pressure washers the ideal choice<br />

for cleaning on building sites - and in manufacturing.<br />

The range - spearheading Nilfisk-ALTO’s<br />

new thrust into the construction and hire<br />

sectors - includes 110V variants of the<br />

popular NEPTUNE 5 hot water machine<br />

and the compact MAXXI cold water washer.<br />

Nilfisk-ALTO’s new pressure washers complement its range of 1l0V professional<br />

vacuums which include wet and dry as well as health and<br />

safety models for building and general applications.<br />

Further Information call 01786 868995 RR: 85067<br />

New Lapauw washer extractors for<br />

Wormwood Scrubs<br />

Her Majesty’s Prison Service has installed<br />

three new Lapauw Combi C1000 washer<br />

extractors supplied by Armstrong<br />

Commercial Laundry Systems. Wormwood<br />

Scrubs is a prison that has its own inhouse<br />

laundry. The 90 kg machines are a<br />

key element of the laundry which serves a<br />

prison population of 2,500 and employs<br />

25 prisoners. In addition to the prisoner’s personal clothing and bedding,<br />

the laundry processes general work including kitchen linen.<br />

The Combi Cl000 has a 3-compartment cylinder entirely welded in<br />

18/8 stainless steel and supported by a continuous shaft on heavy<br />

double SKF roller bearings. The system gives maximum access to the<br />

drum, which requires two doors to be unlocked when the machine is<br />

at a standstill.<br />

Further Information call 01635 263410 RR: 85072<br />

Office2Office launches<br />

eCreate<br />

Wouldn’t it be great to be able to<br />

take control of your print needs online,<br />

and manage changes and<br />

orders directly without the need for<br />

using a third party designer and producing<br />

and biking expensive proofs?<br />

Well, now you can - image2office,<br />

part of office2office plc group, has<br />

just launched e-Create, designed to<br />

make the changing, personalisation<br />

and printing of business cards,<br />

reports, in-store promotion material<br />

and office stationery - in fact any<br />

printed goods - easier, simpler and<br />

more cost efficient for all businesses.<br />

e-Create is the perfect answer to<br />

business printing solutions, giving<br />

businesses the power and the control to easily amend documents<br />

internally without the need to print out proofs & / or use further expensive<br />

Designer / Agency time. Multiple users can access their own individual<br />

files for checking and personalising - making life far simpler for<br />

everyone.<br />

So how does it all work? Your business document is uploaded by<br />

image2office and is securely stored on its webhost. Log in via the web,<br />

intranet, extranet or any third party procurement platform, and your<br />

choice of document will be shown. Once logged on, you are able to<br />

amend any text or graphics, select quantities and quality of paper.<br />

Once changes and selections have been made, simply proceed to confirm<br />

your order.<br />

There is also the facility to run an authorisation check on the system -<br />

to ensure that corporate guidelines and expenditure are controlled.<br />

Once changes and quantities have been authorised, the document is<br />

sent directly to image2office’s production department, negating the<br />

need for expensive and time-consuming production of proofs.<br />

This innovative system also allows its users to attach Excel spreadsheets<br />

containing personalised details, in order to produce highly personalised<br />

different versions of the same product, all within a single<br />

print run.<br />

image2office clients currently benefiting from this innovative flexible<br />

service include retailers, leading financial organisations, and healthcare<br />

businesses.<br />

Further Information call 0207 540 9950 RR: 85081<br />

CPFilms launches new<br />

LLumar® window film<br />

website for facilities<br />

managers<br />

CPFilms has launched a new website<br />

for its LLumar® performance window<br />

film at www.llumar.co.uk.<br />

Created for architects, facilities<br />

managers and installers, the new<br />

site has been designed to be easy to<br />

navigate so that visitors can quickly<br />

and easily find the information they require.<br />

With its mix of comprehensive product information, case studies and<br />

regularly updated industry news, the LLumar® website is expected to<br />

become the one and only destination for information on window film<br />

and glass related problems.<br />

In the dedicated architects’ area of the website, specifiers can find all<br />

the product information they need to specify the correct window film,<br />

as well recent, relevant case studies and the opportunity to download<br />

technical specification information, and an electronic version of the<br />

LLumar® Specifier’s Guide. Facilities managers will find the solution to<br />

any glass-related problem, from excessive solar heat gain to graffiti<br />

<strong>protect</strong>ion or safety and security issues.<br />

Further Information call 023 9221 9112 RR: 85094<br />

Latest HVAC control products presented<br />

at conference for CentraLine Partners<br />

Seventy building control system specialists representing CentraLine<br />

“Partner” companies from across Europe attended a two-day conference<br />

and workshops in Lisbon, hosted by CentraLine, the Europe-wide<br />

brand for energy-efficient networked automation of heating, ventilation<br />

and air conditioning (HVAC) systems in small and medium sized<br />

buildings. The event is good news for managers and planners of small<br />

to medium sized buildings - such as offices, schools, health centres,<br />

public buildings and apartment blocks - who can rely on knowledgeable<br />

CentraLine Partners to provide HVAC control systems that are<br />

easy to operate, function reliably and employ future-safe technology<br />

standards. The CentraLine Partners in Lisbon were unanimous in their<br />

enthusiasm for the latest products and technologies, available exclusively<br />

to them. A series of workshops allowed Partners to share knowledge<br />

and successes, network with other Partners and interact with<br />

CentraLine senior management, marketing and engineering professionals.<br />

Over 120 CentraLine Partner companies have been appointed<br />

in a dozen countries across Europe. Each is an independent control<br />

system specialist with a high level of expertise and able to tailor the<br />

products and technologies precisely to individual requirements of commercial,<br />

public or mixed-use premises.<br />

Further Information call 01344 656565 RR: 85095<br />

New digital I/O modules<br />

from Sontay<br />

Sontay, the market leader in control peripheral<br />

products, has announced details of its<br />

new range of I/O control modules which<br />

incorporate state of the art digital electronics<br />

for maximum simplicity, efficiency and<br />

accuracy in set up, commissioning and performance.<br />

Unlike ordinary analogue control<br />

modules, this new breed of device eliminates<br />

the need for frequent re-setting and<br />

adjustment to off-set problems with volt<br />

drop and component ageing.<br />

The new digital I/O controls modules are capable of carrying out a<br />

broad range of HVAC control functions including alarm integration,<br />

step control, binary output driving, multiplexing and raise/lower control<br />

from a range of control signals.<br />

Further Information call 0845 345 7253 RR: 85113<br />

52<br />

Practical Facilities Management

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