Where are your priorities? - Practical Facilities Management

www.practicalfm.co.uk volume 8 issue 4 

Health and Safety: 

Where are 

your priorities? 

health & safety p28 security p45 refurbishment p16

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ANSI Electric Strikes Electric Strikes Electric Rim Strikes Waterproof Keypads 

Cabinet Locks Deadlocking Bolts Surface Mount Locks Deadlocks 

Reliability & Quality Assured 

T 01202 676262 

F 01202 680101 

E info@iecltd.co.uk 

W www.iecltd.co.uk 

alpro® 

Deadlatches Magnets Concealed Closers Surface Closers 

Lever Handles Paddle Handles Flushbolts Lock Accessories 

Cylinders Armoured Strikes Auto Door Operators Handles 

RR: 84027

contents 

page 128 h & s. 

16 Refurbishment 

Full service for Honda from Tessera 

MSL Retail Property Care: Providing round the clock property maintenance 

The unique coating system for refurbishing suspended ceilings 

22 H.V.A.C 

Top quality draught proofing reduces heating cost 

Velta Floor Heating helps the garden grow 

Trade association calls time on current attitudes 

28 Health & safety 

security 

SAFed launches new safety reference point on the web 

T-Mobile initiates defibrillator programme throughout UK 

OCS Technical’s safe roof walkways 

29 Cover Stroy: Health and Safety: Where are your priorities? 

We’ve all seen those ‘had an accident at work?’ adverts on the TV, 

encouraging employees to take legal action against their employers and 

sue them for thousands of pounds worth of damages. 

42 Total Workplace Management 

Avery Photo ID - The system you’ve been waiting for 

FDS demonstrates Planet FM Enterprise at TWM 2005 

reader reply 

title: initials: surname: 

company: 

address: 

post code: 

tel: 

fax: 

email: 

Editor: Anne Donald 

newsdesk@practicalfm.co.uk 

Editorial Contributors: 

Toby Jenkinson 

Chris Brown-Bolton 

info@practicalfm.co.uk 

Features Manager: Julie Sparrow 

features@practicalfm.co.uk 

Advertising Sales: Ian Alexander 

sales@practicalfm.co.uk 

Circulation: Estelle Hope 

circulation@practicalfm.co.uk 

Publisher: Martin Coomber 

regulars 

4 comment 

5 news 

37 business news 

45 security focus 

55 new product directory 

features 

Practical Facilities Management Ltd 

Mead House, The Brambles 

St Georges, Weston Super Mare 

North Somerset BS22 7SX 

tel: 01934 511 566 

fax: 01934 511 804 

website: www.practicalfm.co.uk 

The information contained in this magazine has been obtained from 

sources which the Proprietors believe to have been correctly 

reproduced but they cannot accept legal liability for any error in it 

howsoever caused. Practical Facilities Management Magazine is 

distributed at the discretion of the Publishers, Practical Facilities 

Management Limited. All advertisements and editorial articles 

included within the magazine are subject to the Publishers terms 

and conditions which are available upon request. The views 

expressed are not necessarily those of the publisher. No part of this 

publication may be reproduced without the written consent of the 

Publisher. 

Full reader reply contact 

information is 

available on the Practical 

Facilities Management website 

www.practicalfm.co.uk. 

If you don’t have access to 

the internet please enter the 

reader enquiry number into 

the boxes below and fax 

back on 01934 511 804 

page 45 

page 16 

refurbishment

Sometimes you can't help 

feeling a little smug 

In life, you know when you've made the right decision. Very often only hindsight brings 

this clarity. However, when you choose a Commercial Moving Group (CMG) certified 

company to move your business justified wellbeing comes immediately. The CMG is a 

specialist unit within the British Association of Removers dedicated to all aspects of 

commercial relocation. CMG companies value the importance of working closely with 

a client in order to plan, execute and oversee successful business moves. In addition to 

this, CMG companies are skilled in maintaining IT infrastructures, provide fully 

trained staff and project managers, as well as offering logistical expertise. 

Put a smile on your face. Call a CMG member today to help with your business move 

and be the cat that got the cream. 

If you're moving, look for the badge 

www.bar.co.uk 

01923 699 480 

info@bar.co.uk 

RR: 84063

from the editor... 

Leader 

column 

It's that time of year again, a time when the big guns in FM issue their trading statements 

and results. Judging by the ones I've seen, FM is going from strength to strength. 

Year-end results for construction and services company HBG were impressive, showing 

a 15% increase in profit before tax to £18.7m, and turnover up 28% to £809.5m. 

Apparently facilities management and property development now represent nearly 

£200m of the £1bn of work HBG secured entering into 2005. 

HBG's PFI and facilities management businesses performed well, completing a £15.4m 

PFI project at Wharfedale Locality Hospital in Otley and phase 1 of the £60m Crawley 

Schools PFI. It also achieved financial close on the £57m Bristol Schools and the £53m 

East Renfrewshire Schools projects, and was selected as preferred bidder for the £60m 

five Bromsgrove Schools project, near Birmingham. Turnover at HBG Facilities 

Management doubled over the year to £8m and the division now employs over 250 people, 

with an order book in excess of £300m. 

Elsewhere, interim results at international project management and services company 

AMEC showed a 7.1% rise in underlying pre-tax profit, to £40.9m, and an order book up 

20%, to £2.9bn. The value of AMEC's PPP portfolio also increased - to £99m. The book 

value of AMEC's eleven ongoing PPP projects increased from £42m to £56m, mainly 

thanks to the Docklands Light Railway Woolwich Arsenal extension in London, and a 

23% interest in the Incheon Bridge project in South Korea. 

While AMEC and HBG were reporting substantial profits in their results, another of the 

big players was announcing a move designed to ensure its profits would keep travelling 

in the right direction. 

According to reports, Land Securities Trillium now intends to dispose of its 50% share in 

Telereal to subsidiaries of its joint venture partners. Pears Trusts Group and William 

Pears Family Holdings Limited will pay £300m for the stake in Telereal, which was 

formed in 2001 when LST and Pears purchased the BT property portfolio for £146m 

each. 

Ian Ellis, chief executive of LST, said: "This deal enables us to benefit from an ongoing 

income stream from Telereal while realising the value of our shareholding and thereby 

enabling us to demonstrate the value inherent in LS Trillium." 

In its 2005 annual report, Land Securities said it did not expect profits from Telereal to 

continue at the same levels as in previous years. 

While the afore mentioned big three hit the headlines for profit related reasons, 

another key player was making news for a different reason entirely. 

Caxton Facilities Management, the Cardiff-based subsidiary of Kier Group, announced it 

had changed its name to Kier Managed Services Ltd. A spokesman for Caxton said the 

name change better reflected the company's status as Kier's national facilities management 

provider. 

And finally, my month just wouldn't be complete without a mega-money deal to report 

and last month ran true to form. News broke that property-based support services 

business Inspace had won an £80m, 10-year responsive repairs contract with the 

London Borough of Hammersmith and Fulham. Under the deal Inspace will repair 

around 6,000 properties in the south of the borough and manage all the 

empty properties in the 13,000-unit portfolio. 

4 www.practicalfm.co.uk

news... 

Blade servers with underfloor 

cooling solution from AET 

Computer room cooling specialist, Advanced 

Ergonomic Technologies (AET), has introduced 

a new high output fan tile unit as a component 

part of its Flexible Space System, incorporating 

Hiross underfloor air conditioning. The TU 

EXTREME, (or TUX for short), is a specially 

developed solution designed to keep blade 

server temperatures under control, eliminating 

problems with heat dissipation, hot spots, 

equipment overheating and thermal shut 

down. 

“Today, a fully loaded 42 unit blade chassis produces 

roughly 12 Kilowatts of heat, about 50% 

more than a typical household oven” says AET’s 

Managing Director, Glan Blake Thomas. “Aircooling 

systems must move 140 cubic feet of air 

for every I Kilowatt generated, to maintain temperatures 

below the 25-27 0 C point, at which system 

performance dips and component life-span 

is reduced. Where data centres upgrade to 

blade servers, IT managers are finding that 

existing close control cooling technology is 

unable to cope with such demanding cooling 

loads. Flexible Space featuring the TUX fan tile 

units is the answer.” 

AET’s TUX units can be recessed into most kinds 

of computer floor as an integral part of the 

company’s Flexible Space System. These coolers 

draw the cool air from the floor void to the 

areas where it is needed, delivering it directly 

into the front and back of the server units. Each 

TUX is located within a standard 600mm square 

floor tile. These individually controlled units 

have the capacity to provide 5 Kilowatts of cooling, 

moving air at a rate of 1400 m3/hr. This 

performance is unrivalled by any comparable, 

close control air-conditioning solution. 

In tests at Hewlett Packard in Germany, TUX 

units have been found to reduce blade server 

temperature down to an average of around 23- 

24 0 C, the right temperature to allow effective 

and reliable operation. The units may stand 

alone or be linked by data cable for remote 

monitoring and control. 

AET’s Flexible Space System is also a cost-effective 

approach to data centre cooling should the 

room layout change in the future. Since they are 

not restricted by duct or pipe connections, the 

TUX units in a system are easily interchangeable 

with floor panels. Reader Reply No.: 84023 

Floors are fun for 

Ward 8 patients 

Colourful inlaid motifs - including pirates, galleons and 

marine life - are featured in new sheet vinyl flooring 

in Ward 8 at Pontefract General Infirmary. 

Using a selection of colours from low maintenance 

Polyflor 2000 PUR heavy duty sheet vinyl flooring - from 

commercial flooring specialists and Contract Flooring 

Association Manufacturer of the Year Polyflor Ltd - the 

inset designs were created via the Polyflor Expressions 

Design Service, which uses computerised water jet cutting 

techniques to produce a variety of precise shapes 

and styles for inlaid decoration. 

Leeds-based flooring contractor Fresco installed the 

flooring. 

Polyflor 2000 PUR offers a choice of 25 bright shades and 

features a high quality polyurethane reinforcement 

which, combined with a superior closed surface finish, 

can cut maintenance costs by up to 48% by facilitating a 

low cost, polish-free maintenance regime for the lifetime 

of the floorcovering. 

Available in a choice of three gauges - 2mm, 2.5mm and 

3mm - to suit differing traffic levels, Polyflor 2000 PUR 

meets the general performance requirements of EN 649 

and, fully tested to fire safety standard EN 13501-1, is 

certified as Class Bfl-Sl, achieving the criteria EN ISO 

9239-1 ≥8kw/in2 and the mandatory requirement of EN 

ISO 11925-2 pass. Reader Reply No.: 84002 

Whatever the job, 

HIPPOBAG is the perfect 

waste removal solution… 

Keep a stock in your van 

Holds a whole 

bathroom suite and more 

They can be collected from 

awkward spaces 

HIPPOBAGS are ideal for: 

● Ground and Building 

Maintenance 

● Office and Shop Refits 

● House Clearance 

● Bathroom and Kitchen 

Replacements 

A MEGABAG is 1.5 cubic yards and 

holds up to 1.5 tonnes of waste - that’s 

large enough to hold a bath, doors, 

radiators and rubble. For those smaller 

jobs why not use a 1 cubic yard, 1 tonne 

MIDIBAG? Ideal for garden waste, soil 

removal and general DIY rubbish. 

Find out more about the benefits 

HIPPOBAG could bring to your 

business by telephoning 

0845 850 0 850 or email 

sales@hippowaste.co.uk, 

www.hippowaste.co.uk/fm 

“We were surprised by just how much 

could be fitted into the MEGABAG! In fact, 

the total job all fitted into one bag… it was 

much neater for the client and we didn’t 

have to load 

any waste 

onto the lorry” 

RR: 84016 

www.practicalfm.co.uk 5

news... 

Customers stick with 

Cannon Pest Control 

Cannon Pest Control is offering a full and comprehensive 

range of electric fly control units 

to enhance its large range of pest prevention 

products and services. 

Eight different electric fly control units are 

available by sale or rental, in a range of sizes 

and styles to suit Cannon’s wide customer base 

and their different working environments. The 

latest of these offer glue board backgrounds, 

increasingly popular in today’s health and safety 

conscious society. 

High tension killing grid machines, which were 

previously the most popular model of fly control 

unit, can lead to fly debris being scattered in 

the area around the unit. In draughty areas the 

problem can be made worse. 

Oliver Weisflog, managing director of Cannon, 

says: “I firmly believe in looking to different 

markets to provide solutions to our customer’s 

requirements. In Europe fly control units with 

glue board backgrounds, when serviced efficiently 

by companies such as Cannon Pest 

Control, are demanded in most environments. 

Leading companies in the UK are now following 

this trend. Reader Reply No.: 84009 

Cannon recognised by 

the Prince of Wales for 

supporting reservists 

Cannon Hygiene has received 

recognition for its support of 

Reservist employees at a reception 

hosted by HRH The Prince of 

Wales at his Highgrove Residence. 

Cannon has been supporting the 

scheme for several years and 

employs one Reservist, who has 

experienced mobilisation in the 

past with another reservist going 

shortly. 

Thanking employers for their ongoing 

support of Reservist employees, 

particularly those who have been 

mobilised, The Prince of Wales 

said: “”The role played by the 

Reserve Forces is so important in 

today’s world. They make an 

incredible contribution in so many 

VMC on the road to more 

success with Volkswagen Group 

HQ cashless payment system 

The Volkswagen Group is renowned throughout 

the world for producing innovative and 

extremely reliable vehicles - so when a new 

cashless payment system was introduced at 

the company’s UK headquarters, it had to 

reflect the motor giant’s acclaimed international 

reputation - and perform to the highest 

standards. 

Over 1600 staff across four sites in Milton 

Keynes use a cashless card - also combined with 

access control - to make food and refreshment 

purchases at various locations, such as restaurants 

and vending machines. 

They build up an electronic purse, after adding 

credit to their cards from conveniently located 

cash value loaders, as part of an upgraded system 

introduced by leading cashless technology 

specialist, VMC. 

The Volkswagen Group chose VMC’s flagship 

Metro system after careful market research to 

replace outdated technology. 

Volkswagen Group Health and Safety’ Manager, 

Marcus Pereira, played a key role in implementing 

the new system and commented: “The 

Volkswagen Group is renowned for the reliability 

of it’s products so it was vital we introduced 

a new cashless system that reflected this. We 

had to get it right.” 

The cashless functionality which operates seamlessly 

at the group’s main headquarters, two 

Financial Services buildings and also a state of 

the art National Learning Centre, went live at 

the start of 2005. Restaurants, a deli bar, shop, 

different parts of the world. I 

know how difficult it is for 

employers to release 

Reservists for service and I 

would like to thank you for 

the tremendous contribution 

you have made.” 

Oliver Weisflog, managing 

director of Cannon, was one 

of more than 120 employers 

from across the UK who 

attended the reception. 

Oliver commented: “I believe it is 

important to support our 

Reservists. They perform an important 

role for the nation and the 

skills, experience and confidence 

they gain makes them valuable to 

the employers. We are pleased that 

our support has been so publicly 

recognised” 

SaBRE (Supporting Britain’s 

Reservists and Employers) is 

responsible for informing employers 

about the benefits of employing 

Reservists, and seeking their support 

for the Volunteer Reserve 

Forces. It provides support for both 

employers and Reservists by offering 

information about their rights 

and commitments. RR No.: 84033 

High pressure boost from 

Nilfisk-Alto’s Irish first 

Ireland’s first Nilfisk-ALTO MOBILE 

CLEANING SYSTEM is providing a 

high pressure business boost for 

cleaning contractor Michael 

Greene of County Galway. 

The trailer-mounted self-contained 

professional cleaning system is 

built around a heavy duty Nilfisk- 

ALTO CONTRACTOR SILENT dieselpowered 

hot water pressure washer. 

It is an efficient and flexible 

mobile system independent of 

electrical and water supplies. 

Michael Greene, an army-trained 

decontamination expert, picked 

the system as a key investment to 

expand his cleaning company, 

Aquajet Ireland. After researching 

top end pressure washers, he was 

attracted by the clear business 

potential of the Nilfisk-ALTO 

MOBILE CLEANING 

SYSTEM. 

He says: “There are 

endless opportunities 

for using this 

system, so it will 

extend my market 

considerably across 

urban and rural 

areas. It’s a tidy system, 

which builds a 

professional image 

for the business. This 

will be a great asset 

coffee bar and express check out form part of 

the many food and refreshment services available. 

“Cashless is simply more convenient and smooth 

running than cash, both for our staff and also 

the service providers such as the caterers. The 

one card does it all, is also very beneficial and 

easier to manage.” 

He continued: “Our old cashless system had 

been in place for years. It became unmaintainable 

really, so we had to have a complete new 

system. 

“The early information provided by VMC was 

very good, we felt confident that what they 

were saying they would deliver, and in reality 

that has definitely been the case. They were 

also very flexible and willing to work with our 

access control company.” 

Reader Reply No.: 84028 

in securing additional work from 

the public and private sectors.” 

In its first few weeks at Aquajet 

Ireland, the system proved itself 

removing graffiti and cleaning 

houses, driveways, and headstones 

in a graveyard. 

The Nilfisk-ALTO MOBILE CLEANING 

SYSTEM is built on a specially 

designed and easily manoeuvred 

double axle trailer, built of galvanised 

steel. It has glass fibre 

water tanks for onboard storage of 

700 litres, reels for high and low 

pressure hoses, and space for 

cleaning tools, accessories and 

detergent supplies. The glass fibre 

cabinet can be opened from front 

and rear, while a shutter door on 

the side gives access to the control 

panel. RR No.: 84044 


news... 

Woodwood shows 

its strength 

Woodwood Door Controls have 

provided efficient, safe and userfriendly 

controls for exceptionally 

large and heavy external doors 

installed at the re-developed 

Treasury building in Whitehall 

(designed by Sir Norman Foster & 

Partners). The impressive bronzeeffect 

doors, which open onto a 

large internal courtyard, measure 

3 .6m by 1 .2m and weigh 250kg. 

Powerful controls were necessary 

to ensure that they could not be 

inadvertently slammed or caught 

by strong winds. 

The formerly unused courtyard has 

been landscaped to create an 

internal garden and is a key feature 

of the new building, with the doors 

in constant use by Treasury personnel. 

Ease of use was therefore also 

an important requirement, as was 

DDA compliance. 

Cannon Textile Care 

supports fitness trends 

With recent trends in healthy living 

and fitness programmes, 

experts predict that workouts and 

exercise programs that incorporate 

mind and body techniques 

will be among the top fitness 

trends for the next few years. 

Together with an increasing focus 

on Britain’s issue of obesity, these 

trends are set to change the way 

we look at exercise. 

One company to take this change in 

culture to heart is Cannon Textile 

Care, previously known as Smarts. 

Cannon Textile Care is one of the 

leading companies in this field, and 

is expanding its existing client base 

in the leisure market by providing 

Woodwood Door Controls, a leading 

designer and manufacturer of 

Macwood lowenergy, air-powered 

door controls, designed a concealed, 

floor-mounted operator 

which successfully achieves all 

these requirements without 

impacting on the aesthetics of the 

entrance. 

The operator incorporates a powerful, 

fully-adjustable backcheck 

which prevents the doors from 

slamming should they be pushed 

violently or be caught by a powerful 

gust of wind. The operator also 

incorporates independent closing 

and latching speed controls which 

ensure that the doors will always 

close slowly and safely. Powerassisted 

opening, initiated by contact 

with the door handle, allows 

the doors to be opened with minimal 

effort. Reader Reply No.: 84034 

high-quality gym towels and robes. 

Supplied on a rental basis Cannon 

Textile Care launder towels and 

ensure that stocks are maintained 

at client’s locations. 

In London and increasingly in other 

areas of the UK, gym and leisure 

club goers now expect towels to be 

provided at their gyms, adding 

extra benefits to their membership 

and avoiding the problem of having 

to take wet towels home with 

them. 

Oliver Weisflog, Cannon’s managing 

director says “The further development 

of our leisure sector packages 

has received a boost in the last few 

years; and this is set to expand further 

with trends evolving continuously, 

giving customer’s confidence 

in what we offer. 

“The services that we provide take 

away the hassle when going to the 

gym and give customers peace of 

mind by providing clean towels on a 

regular basis.” 

With accommodating packages 

Cannon Textile Care offers customers 

peace of mind by working 

on the basis of quality and consistency, 

giving the flexibility to order 

stock at very short notice and 

building up working relationships 

that are made to last. 


Yorkshire firms team 

up to keep Black 

Sheep cool 

Two well-known 

Yorkshire businesses 

have 

teamed up to keep 

one of the country’s 

most famous 

beers cool. 

Leeds-based Union 

Industries has 

installed a Bulldoor, 

from their 

Matadoor range of 

Hi Speed Doors, at 

the Black Sheep 

B r e w e r y ’ s 

Distribution Centre 

near Masham, 

North Yorkshire 

where its fast-acting 

operation is 

helping to maintain 

a constant temperature in its store 

area. 

The door’s 1.5 metre per second 

opening and closing speed prevents 

outside elements affecting the 

building’s interior despite being in 

constant use from vehicles and 

employees. 

Black Sheep Brewery is particularly 

keen on the Bulldoor’s quick action 

to increase hygiene control by preventing 

the ingress of airborne particles 

and vermin as well as bol- 

Tensator Innovations 

take off at Inter 

airport EUROPE 2005 

stering its security 

measures by lessening 

the opportunity for 

people to see inside 

the store area. 

Union, which designs, 

builds, installs and 

maintains the 

Matadoor range of Hi 

Speed Doors, has built 

up a considerable reputation 

as an innovative 

manufacturer, 

able to provide 

bespoke solutions to its 

customers. 

The Bulldoor, which is 

from the Matadoor 

range, boasts the 

unique Crash-out and 

Auto-reset facility, 

which is one of the factors responsible 

for Union’s enviable reputation 

of producing the most reliable, 

trouble free and easily maintained 

Hi Speed Doors in the world. 

Apart from its simplicity of design 

and excellence of manufacture, 

the Matadoor range benefits from 

fire retardant and anti-static door 

blades and are supplied as standard 

with no fewer than twelve safety 

devices and five Food and Hygiene 

features. Reader Reply No.: 84132 

Tensator, the world’s leading customer 

guidance specialist, will be 

exhibiting a range of it’s very latest 

product innovations at Inter 

Airport Munich 11-14 October 

2005. 

On Stand P40 Hall 4A, amongst the 

highlights will be the company’s 

newly expanded Tensaguide(tm) 

plus system - a complete queuing, 

space division and furniture solution 

for airport terminals and all 

types of interior public space. 

Amongst the products of special 

interest to the buyers and specifiers 

in the airport sector will be 

the company’s range of alarmed 

Tensabarrier(r) posts and alarmed 

wall units. These alarmed security 

units are visual and physical 

reminders not to enter a restricted 

area; if the unit is moved, the 

webbing activates the alarm and 

alerts staff of an intruder. Ideal for 

temporarily closing an area or 

keeping people clear of equipment 

or cleaning work in progress. 

Also on show will be Tensator’s 

state-of-the-art electronic queue 

management and information display 

system eQ which has been 

completely re-designed and 

upgraded. Now featuring larger and 

clearer display units. Screens are 

available in LED or LCD versions for 

full, multimedia presentations. The 

system effectively communicates 

information and instructions to 

waiting customers and is particularly 

suitable for busy environments 

such as crowded airport 

check-in desks. RR No.: 84039 


news... 

Touch Control 

Socomec Sicon UPS has expanded 

its ground-breaking Delphys MX 

range of UPS systems to include a 

version with a graphic touch 

screen that gives users access the 

full range of functions for effortless 

operation. 

The Delphys MX colour graphic 

touch screen provides a user 

friendly interface that gives safe 

operation of the UPS as well as a 

global overview of the system. 

Direct access to the UPS’s main 

functions is through the mimic 

menu and includes: status and control 

measurements, battery testing 

and UPS operation, interactive processes 

for automatic startup and 

transfer to the maintenance by 

pass, event logs and battery discharges, 

UPS operation statistics 

and battery charge duration, the 

configuration menu for the 

JBUS/MODBUS connection, language, 

date and time as well as 

access code to controls and configurations. 

The MX is a user friendly, three 

phase UPS developed specifically 

for applications demanding higher 

reliability power protection. 

Available in sizes from 25OkVA to 

500kVA (up to 3MVA in parallel), 

this compact new system has an 

extremely small footprint, operates 

without downgrading actual 

power and ha&been designed to 

supply applications with a capacitive 

power factor up to 0.9. 

Its input power factor of close to 1 

reduces input power consumption 

by 20% - giving considerable cost 

savings and increased battery service 

life. An innovative charging 

regime, that uses an automatic 

self-adapting algorithm to respond 

to a battery’s environmental conditions, 

reduces phenomena causing 

corrosion of the positive plates. 

Like all models in the Delphys 

range, the MX utilises a ‘clean” 

rectifier to ensure an extremely 

low harmonic re-injection. It has a 

smaller footprint and integrates 

the latest generation of Digital 

Signal Processor (DSP), micro-controller 

and SMD electronic 

boards, reducing 

the number of 

components and 

improving Mean Time 

Between Failure 

(MTBF). 

Reader Reply 

No.: 84054 

RIDI adds surface version 

to Miela-SG range 

RIDI Lighting is pleased to announce a new 

surface version of the hugely successful 

MIELA-SG recessed series. The new addition 

offers the same level of performance, build 

quality and aesthetic theme as the current 

range, but can be surface-mounted on all 

types of ceiling. 

As an all-new feature, the complete range is 

now fitted with a variable internal baffle system 

to vary the vertical light control and tune the 

photometric performance. Easy to adjust on 

site, the baffle system significantly improves 

the overall photometric performance of the 

luminaire whilst ensuring cut-off compliance. 

The MIELA-SG range is designed for the lighting 

specifier who requires a fully compliant onestop 

LG3a or LG7 lighting solution. Only previously 

available as a recessed luminaire, the new 

surface direct/indirect option will broaden the 

application possibilities for any suitable commercial 

office and public sector environments. 

Manufactured in Germany to a UK design, the 

MIELA-SG is specifically developed to liberate 

the office environment from poor light distribution 

and oppressive shadow patterns, the 

direct/indirect design incorporates a punchy 

parabolic micro-louvre set in the perforated primary 

reflector. This creates a balance of direct 

light combined with a wide spread uplight element. 

The design also includes an attractive, 

low glare reeded matt aluminium gull-wing 

reflector for excellent vertical light control. 

Lamp options are available for various T5 and 

TC-L fluorescent lamps. The range is available 

with a new range of integral 3-hour self-test 

emergency conversions available for the UK. In 

Lanes takes laser 

profiling technology 

nationwide 

Lanes for Drains, the 

UK’s largest independent 

drainage specialist, 

has invested £85,000 in 

laser profiling equipment. 

Fifteen ClearLine 

Profilers have been distributed 

to all its depots 

and technical and sales 

teams fully trained in 

the use and application 

of this award-winning 

technology from Cleanflow 

Systems of New Zealand. Profiling 

is now available anywhere in the 

country through the Lanes’ network. 

This latest investment provides 

clients with precise data on the 

ovality, capacity and other conditions 

in new and existing pipelines, 

adding a further dimension to 

Lanes’ already extensive CCTV survey 

services. 

The ClearLine Profiler allows the 

true condition of a pipe to be 

established before and after rehabilitation, 

and gives accuracy up to 

1mm for measuring pipe size, 

deformation, erosion, encrustation, 

debris, grease, flows, lateral 

addition, all UK versions are fitted with HF control 

gear as standard with a wide range of 

dimmable gear and systems available to order. 

RIDI UK is part of the RIDI Group, which last has 

celebrated 50 years as one of Europe’s leading 

manufacturers of affordable architectural luminaires 

for commercial building applications. 

Based in Germany, the RIDI Group range extends 

from simple bare batten fittings through to 

complex luminaire systems. 


protrusion, surface damage, holes 

and so on. 

Each unit is battery-powered and 

easily attached to any of Lanes’ 

fleet of IPEK Rovver-600/900 

remote control cameras. Whilst the 

camera records the visual images, 

the ClearLine Profiler projects a 

laser light onto the internal pipe 

surface which is analysed using 

special software to build a digital 

pipe profile. It digitises the laser 

ring into 180 radial points between 

25 and 30 times per second to give 

accurate information about the 

pipe’s dimension and shape. The 

data can be used live or prerecorded 

to video (tape, CD, or 

DVD). Reader Reply No.: 84067 

Firm links with 

Macmillan Cancer 

relief 

Thanks to Home Counties vending machine 

company Vendesent, every morning can now 

be a charity coffee morning in support of 

Macmillan Cancer Relief which aims to 

improve the quality of life of people affected 

by cancer. 

Around 1,800 hosts in Hertfordshire, 

Bedfordshire and Buckinghamshire last year 

helped to raise £240,000 in support of Macmillan 

Cancer Relief’s annual “World’s Biggest Coffee 

Morning” fundraising event, knowing that 

income was going to help Macmillan continue to 

develop cancer services for local patients and 

their families. 

Now offices and businesses throughout the three 

counties can also help support Macmillan each 

and every time someone buys coffee by 

installing one of Vendesent’s range of specially 

designed hot drink vending machines. 

Adam Fahn, 24, the founder of Vendesent said 

“Offices and public places with a large footfall 

can have a machine from us knowing that 5% of 

the machine turnover goes straight to Macmillan 

so they can continue their good work. I am 

thrilled we can use a vending machine that so 

many offices already have and at the same time 

raise money for this cause.” 

Vendesent is now actively seeking companies to 

take on the machines. Companies pay a rental 

and in addition to the 5% going to Macmillan, a 

rebate will be offered to balance out the rental 

fee. Machines are ideal for companies with 

around 35 plus staff and also retailers, leisure 

centres and other public places with a high footfall. 



news... 

Portakabin has proved that convenience is key 

to success in today’s ever-competitive housing 

market with the sale of its 100th modular 

marketing suite. 

Launched less than two years ago, Portakabin 

Marketing Suites were developed to provide 

house builders, such as Redrow Homes, with 

high quality, bespoke buildings that provide a 

better environment to showcase new developments. 

Providing spacious, stylish environments with 

the flexibility to reflect whatever image is 

required - from the hustle and bustle of city living 

to quieter rural developments - the marketing 

suites can be configured to the individual 

needs of the project. 

One of the UK’s most successful residential and 

commercial property developers, Redrow 

Homes was the first customer to purchase a 

Portakabin Marketing Suite and has now become 

the proud owner of the 100th. 

Situated at the company’s new Platform One 

development in Staffordshire, Redrow bought 

this marketing suite, as well as the others it now 

owns, to reflect its reputation for quality. 

Chris Pitt, Redrow Homes’ Plant Manager, said: 

“More often than not the marketing suite is the 

first building to be put in place on any new site. 

Honeywell valves at brewery 

protect public water supplies 

from contamination 

Coors’ Burton Brewery - the 

biggest brewery in the UK - has 

installed 15 RPZ (reduced 

pressure zone) valves from 

Honeywell to ensure water 

cannot flow back into the 

mains in the unlikely event 

that the supply pressure falls. 

Each Honeywell RPZ valve discharges 

water automatically 

from the process side if the 

mains water supply pressure 

should drop, rather than allowing 

it to enter the mains. Coors 

explains that while a physical 

break tank costs about the same 

to install as an RPZ valve and its 

filter, the tank requires regular 

chemical dosing and cleaning to protect against 

legionella, which makes it a far more expensive 

and time-consuming option than an RPZ valve. 

The brewery takes safety and environmental 

concerns very seriously. “We took early action 

to ensure compliance with the Water Supply 

(Water Fittings) Regulations” explained Troy 

Lee, Facilities Manager. “Our team comprised 

experts from British Steam Specialists, 

Honeywell’s Water Controls business, our water 

supplier South Staffordshire Water and Coors. 

“The team examined each possible violation 

where backflow into the mains was possible and 

Celebrating 

suite success 

They are crucial to the success of a development 

as potential buyers have to be able to 

visualise what the properties will be like when 

they are finished.” 

“Before Portakabin introduced its new marketing 

suite range, we used to site our marketing 

offices in the space allocated for a double 

garage, which meant it could take several 

weeks before it was up and running. It also 

meant we had to design them to fit in with the 

physical constraints of the space on offer, rather 

than what we really needed in terms of shape 

and size. 

“Portakabin has provided us with high quality 

site accommodation for many years so we 

decided to look at what it could offer us for 

marketing purposes, which could be easily 

moved from site to site and constructed quickly.” 

Marketing suites need to make use of as much 

natural light as possible, as well as being spacious 

and airy for sales staff and customers. The 

exterior of the buildings also needs to be modern 

and smart to reflect the high standard of 

homes being built. 

Portakabin Marketing Suites can be up and running 

within two weeks, compared to the average 

12 weeks it takes to construct one by traditional 

means, allowing housebuilders to begin 

marketing new developments much more quickly. 

Chris continued: “The team at Portakabin 

worked closely with us to design and develop a 

bespoke building that incorporated all the features 

we required and we’re very pleased with 

the results. That’s why we’ve bought so many!” 


how we would prevent it. 

These ranged from hose pipes 

and hose reels to physical crossconnections. 

We decided to 

separate water supplies across 

the site into departmental 

zones, each supplied via a 

Honeywell RPZ valve.” 

Each Honeywell RPZ valve is 

inspected, set up and certified 

annually to comply with regulations. 

The Honeywell valves 

feature triple security to provide 

optimum protection 

against back pressure and back 

siphonage: two check valves 

and a discharge valve divide the 

unit into three chambers, each 

providing a separate pressure zone. 

Maintenance is simple, as there is unrestricted 

access to all internal components and the discharge 

valve is mounted on the underside. The 

work is carried out by a Burton-based sub-contractor, 

Smiths International, and certification 

is provided to South Staffordshire Water. 

The only routine maintenance is to back-flush a 

Honeywell filter, which protects each valve, 

every eight weeks to remove residues. Any RPZ 

valve seen to be dumping would be checked to 

ensure correct operation. 


CIOB supports 

construction code of 

world class standards 

for building Crossrail 

Contractors employed in building Crossrail will 

be required to employ ‘an appropriately qualified 

workforce’. 

This will be a requirement of the Crossrail 

Construction Code, a draft of which was made 

public after the Second Reading of the Bill in the 

House of Commons. It is clear from the large 

number of topics covered in the code that the 

Government wants to establish world class standards 

for building on what may prove to be one 

of the most significant railway projects to be 

undertaken in the United Kingdom. 

The qualification for people to be employed on 

site may include holding a card from a recognised 

scheme such as the Construction Skills 

Certification Scheme (CSCS) or the Personal 

Track Safety scheme for railways. The ‘nominated 

undertaker’ - the organisation appointed 

by the Secretary of State for Transport to manage 

construction of the new railway - will 

require contractors to run induction schemes for 

all personnel to ensure they are aware of their 

responsibilities in complying with the construction 

code. This will include provision for on-site 

training on health, safety and environmental 

topics, and for keeping employees informed of 

changing circumstances as the work progresses. 

Michael Brown CIOB deputy chief executive 

commented, “There is a clear link between 

using a fully qualified workforce, quality site 

conditions and the standard of health and safety 

on site. Raising the bar and employing a 

totally qualified workforce on what is considered 

an ‘exemplar project’ is exactly what the 

government should be aiming for. 

“We would urge all exemplar projects, especially 

the London Olympics 2012, to commit to this 

same ethos and apply the same importance on 

the process of building these large projects as 

they do on the final presentation.” 

As to site management, the Crossrail construction 

code expects that contractual arrangements 

will require all Crossrail contractors ‘to 

provide suitably qualified staff to manage and 

execute the works in which they are involved.’ 

The nominated undertaker will be operating 

under a requirement to ensure the health, safety 

and welfare of everyone employed in building 

Crossrail, as well as others who may be affected 

by the work. The construction manager will 

therefore be obliged to establish ‘appropriate 

industry standards’ for health and safety, and to 

seek continuous improvement in safety performance. 

There will also be a demand for ‘community 

consultation’. 



news... 

Major investment in Tork 

toilet tissue systems 

SCA Tissue Europe has invested 

heavily in toilet tissue products to 

bring them more firmly in line 

with the manufacturer’s top class 

hand towel range. 

New machinery and production 

techniques have been used to make 

the Tork folded paper bulk pack 

system and conventional toilet rolls 

softer and whiter than ever. These 

moves, together with this year’s 

launch of the Tork Twin mini jumbo 

roll system, represent a major 

investment by SCA Tissue Europe. 

Tork Premium Folded Soft is now 

being made on a new Bretting converting 

machine, which has been 

installed at the company’s UK manufacturing 

headquarters at 

Skelmersdale, Lancashire, at a cost 

of 10 million Euros. Skelmersdale 

has become Europe’s central manufacturing 

site for Tork Premium 

Folded Soft. 

“New Tork Premium Folded Soft is 

both brighter and softer than 

before,” said SCA Tissue Europe’s 

product and market manager Peter 

Broom. “The packaging of this bulk 

pack system has also been vastly 

improved. The paper now fits more 

tightly into the packaging, allowing 

the product to be transported more 

successfully and arrive at the end 

user’s premises in better shape.” 

Tork Premium Folded Soft is 

designed for use in small, luxury 

environments such as the washrooms 

of hotels, upmarket bars and 

en suite bathrooms. It is refilled 

using the “Tork Top and Go” concept, 

which allows the dispenser to 

be topped up at any time. The 

smart, slimline dispenser is available 

in white, jade and quartz 

options. Each pack of 2-ply Tork 

Premium Folded Soft contains 252 

sheets. 

Meanwhile, improvements have 

been made to Tork Advanced Toilet 

Rolls by using a higher quality base 

sheet. “This has resulted conventional 

toilet rolls that are both 

whiter and softer, and that have a 

brighter appearance and a better 

‘hand-feel’,” said Peter. 


Protect your business 

with LLumar® bomb 

blast window film 

Recent events have shown that 

terrorists are prepared to strike 

anywhere. Those with responsibility 

for businesses should consider 

the likely impact a terrorist 

bomb could have on their staff, 

customers and premises. 

The protection and security of customers 

and employees is the priority 

- they expect the security of the 

premises to be appropriate to the 

risk profile of the business. 

Secondly, recovering quickly from 

the effects of a terrorist 

attack is vital for every 

company. In the event of 

an explosion, your windows, 

displays, stock and 

equipment could be damaged 

or destroyed. The 

biggest single cause of 

this destruction and 

injury to people is flying 

glass -but if windows are 

better protected, the 

impact of a bomb blast 

can be mitigated. The Home Office 

recommends safety film, such as 

LLumar(r), in its advice to business 

managers in its publication Bombs: 

Protecting People and Property. Not 

only does bomb blast window film 

maximise resilience to terrorist 

bombings, it is also a proven and 

cost-effective method of protecting 

people and property. Applied to 

the inside of windows, it holds 

shattered glass in place in the 

event of an explosion - saving lives, 

preventing injury and protecting 

premises and equipment. 

CPFilms is the world’s largest manufacturer 

of window film. All films 

are produced to the toughest quality 

standards in the UK and the USA 

to give scratch-resistant, guaranteed 

performance year after year. 

Accredited Installers are qualified 

to advise which is the best film for 

each installation and to ensure that 

the highest standard is achieved. 

The entire range is backed by a 

CPFilms warranty against cracking, 

peeling and delamination. 


Club solves cigarette 

smoke problem 

Steward says there is no need for smoking ban: people can 

be allowed to smoke, and no-one suffers. “Politicians should 

get out and see what’s possible”, he says. 

One of the South West’s largest social clubs 

has solved all its cigarette smoke pollution 

problems by installing high-tech electrostatic 

Honeywell air cleaners. The clean air is good 

news for the health and comfort of the 

Patchway Sports and Social Club’s 3000 members 

and staff, and also ensures walls and fittings 

are no longer yellowed by smoke. 

Club steward, Shaun Mullan, believes there is no 

need to impose a smoking ban anywhere. “Our 

air cleaners and extractors are highly effective 

in removing pollution. Politicians should get out 

and see what’s possible, because the effect of 

the air cleaners here has been really dramatic. 

There’s no smoke. It proves there’s room for 

compromise: people can be allowed to smoke 

yet no-one suffers from pollution. Perhaps air 

cleaners should be compulsory in pubs: ‘fit air 

cleaners if you want to keep your licence’.” 

Over three quarters of the club’s members 

smoke and most of those are heavy smokers, 

revealed Mullan. “I don’t smoke, but smoking 

doesn’t bother me - it’s a fact of life in this 

industry. Although members hadn’t complained 

about the smell and haze, we asked Wessex 

Products to install Honeywell air cleaners. The 

difference has been very noticeable, especially 

during evenings when we are very busy. It’s 

cleaner and the smells have gone. It’s a much 

happier and healthier environment for our 

cleaners, too: they say it is much fresher in the 

mornings, which has enhanced their work.” 

The club has a total of fourteen Honeywell air 

cleaners in its main lounge, games room, quiet 

lounge and function room. They are all 

Honeywell’s F57 model, which fits neatly into 

false ceiling voids. “The cleaners run all the 

time the club’s open, usually on a medium setting,” 

said Mullan. “They are maintained regularly 

by Wessex Products, an authorised 

Honeywell Full-Service Distributor, which provides 

a superb service.” 

Honeywell electrostatic air cleaners work in two 

ways. First, larger particles are trapped by a 

mesh filter. Tiny particles remaining receive an 

electrostatic charge and are attracted onto aluminium 

plates, like iron filings onto a magnet. 

Honeywell air cleaners are available in various 

sizes and designs to suit the room size, layout 

and decor, in surface-mounted, recessed and 

even portable types that can be wheeled from 

room to room. All have high efficiency fans for 

exceptional performance and are designed to 

provide an effective air distribution pattern 

whilst minimising draughts. 



news... 

Maximum energy control 

A Compri HX4 intelligent controller from 

PRIVA Building Intelligence has been installed 

within Georgian premises at 10 Queen Square, 

Bristol by Alpha Control Services. Queen 

Square is fast becoming a popular business 

address and No. 10 has benefited from a £1 

.6M refurbishment investment delivering 

some 1,530 m2 (17,000 sq ft) of office space 

to the Bristol market. The HVAC services have 

been designed to a high energy efficient specification 

utilizing thermal wheel, face and 

bypass damper control, electric re-heat, and 

night purge. 

Air conditioning for the refurbished building was 

installed by JCW Air Conditioning and comprises 

an air handling unit (AHU) supplying fresh air to 

a Mitsubishi VRF (variable refrigerant flow) system, 

plus a second AHU providing heated fresh 

air to the common toilet areas. 

New, enhanced Touch 

Plates from Coastform 

Sheffield, South 

Yorshire: The range 

of touch sensitive 

products initially 

launched by 

Coastform Systems 

last year has proved 

so popular that the 

company has now 

added to the product 

range with the 

launch of three 

enhanced touch 

plates. 

Touch-to-Enter and Touch-to-Exit are both 

brushed stainless steel faceplates with a 

green hand infill mounted into a standard, 

single gang electrical housing. This makes 

them suitable for either surface or flush 

mounting in a wall mounted situation, and 

their ability to operate through glass brings 

important flexibility to many installations. 

The entire touch plate is touch sensitive, and 

the lightest of touches will activate the unit and 

open the door. 

The latest additions to the product range feature 

an LED, providing a visual confirmation for 

users with hearing difficulties that their touch 

has activated the unit and, for those users who 

have difficulties with sight, a built in sounder 

with three delay soundings (0, 10 and 20 seconds) 

provides great reassurance. 

The Touch-for-Assistance product, which features 

a blue disabled symbol on the touch plate, 

has been similarly enhanced. This product is 

The VRF system utilizes thermal wheel technology 

to reclaim extract heat or cooling, 

comparing the outside air temperature with 

the demand of the supply air. The AHU serving 

the toilet areas employs face and bypass 

damper control in a similar manner, reclaiming 

heat or cooling, dependent on the outside 

air temperature and the requirement of 

the supply air. 

Night time purge on both AHUs capitalizes on 

free cooling by purging the building of its 

warm, stale air and replacing it with cool, 

fresh air when it is unoccupied. The demand 

for morning cooling is further supported by 

an optimum start program on the cooling 

only VRF air conditioner. 

A cost effective solution to central monitoring 

of the air conditioning services was 

resolved by loading PRIVA TC Vision software 

onto the Mitsubishi PC. TC Vision is the PC 

application for local and remote control 

comprising graphics, event and data logging, 

energy and runtime tables, documentation, and 

alarm message overview. This configuration 

allows the user to interrogate both the VRF and 

the AHUs from a single PC. Adjustments to time 

schedules and temperature setpoints can be 

carried out from one station, together with, for 

example, monitoring of runtime hours, building 

status and alarm reporting. Furthermore, with 

the installation of a modem, the building also 

has the facility to be monitored remotely. 

When PRIVA Building Intelligence developed its 

range of building controls, a major objective 

was to enable interoperability with other manufacturers’ 

systems. This has been successfully 

demonstrated by the ease with which the 

Mitsubishi management PC has integrated 

PRIVA’s TC Vision software. 


designed to be used by less able members of 

the community, where’ a touch’ can summon 

assistance to enter or leave a building or fulfil 

a task such as topping-up with fuel at a 

filling station. In this case the built in 

sounder can act as a local audible warning 

that assistance is required and, again, the 

LED provides visual re-assurance that help 

has been summoned. 

The products are all 

designed to be used in 

conjunction with a wide 

range of access control 

systems, and are the perfect 

alternatives to pushbuttons 

and other door 

release mechanisms. 

They are based around 

Coastform’s ProxiTouch 

‘fit and forget’ technology, 

which is self calibrating, 

has no moving parts 

and requires no maintenance. 

Coastform’s Managing Director Tim Ingersoll 

believes these products will enjoy great sales 

success, commenting: 

“Feedback from our distributors suggests that 

the Implementation of the DDA legislation which 

came into effect in October 2004 has been gathering 

momentum over the last six months. I 

believe the additional features we have now 

added to the touch plate products will be well 

received by distributors, access control specialists 

and members of the general public alike.” 


Kidde Graviner the 

chance to use Twyford 

Bushboard! 

Stevens Services Ltd based in Surrey, a recognised 

Twyford Bushboard installer, have 

worked in conjunction with the company on a 

number of high profile projects. A recently 

completed project included the staff toilets of 

Fire Protection Company Kidde Graviner. 

The most prestigious of Twyford Bushboard’s 

cubicle ranges Aero, was chosen for the installation 

at Kidde, “due to its strong classic feel 

and great choice of colours” says Ian Stevens 

Director at Stevens Services Ltd, he comments 

further, “The client opted for Storm in both the 

male and female cubicles as they felt it represented 

the look they wanted to create within 

the building.” This high quality washroom system 

is achieved using smooth full height aluminium 

pilasters which are further enhanced by 

the detailing of the moulded column shoes and 

caps and finishing touches include sculpted door 

hardware available in 4 finishes. 

The Aero range also includes a full range of vanity 

options 

including the 

unique flushfit, 

countertop 

and semirecess 

basins, 

as well as 

complementary 

solutions 

for under 

panels and 

pelmets. 

Reader Reply 

No.: 84078 

Vigilant go to Xstream 

Vigilant who have built a reputation for delivering 

sophisticated enterprise digital recording 

solutions has introduced an entry level 

DVR. To refer to Xstream as an entry level DVR 

is perhaps however doing a serious disservice 

to this high performance albeit competitively 

priced DVR. 

Xstream which has 16 camera inputs, delivers 

up to 25 frames per second of high-quality video 

from each camera. Xstream also has the capability 

to offer 16 channels of synchronised FM 

quality audio and is therefore an ideal solution 

as a stand alone solution for applications such as 

banks, and retail environments. 

With on board Raid-0, Xstream can store a massive 

2.4Gbyt of video. 

Additional features including video motion 

detection and Sherlock(tm), Vigilant’s activity 

and object tracking software, provide customers 

with the ability to efficiently retrieve 

and analyse record video. 

Xstream’s intuitive graphical user interface 

utilises the same platform as Vigilant’s 

Enterprise series, which is widely regarded as 

one of the easiest to operate and most intuitive 

user interface available. 



news... 

Environmental Biotech 

to hold UK Grease Summit 

Following the success of Environmental 

Biotech’s first UK Grease Summit, an educational 

programme, highlighting the impact of 

FOG (fats, oils and greases) on drainage infrastructures 

and the environment, a second summit 

will be held on 4th and 6th October 2005 

at The Holiday Inn Brentwood, Essex. 

The focus of the seminar will centre on the 

causes and effects of FOG accumulation within 

sewerage systems, with the key factors being 

identified as location, regional and socio-economic 

conditions, pre-treatment methods, attitudes 

and disposal regulations. 

It will take a look at grease separation technology, 

treatments available for grease extraction, 

grease trap design and pumping procedures, 

unravelling the myths and setting the record 

straight on grease trap design. 

Delegates from across a range of industries, 

including Thames Water, BAA, United Utilities, 

Food Processing Faraday and representatives 

Boosting business 

This year Grundfos Pumps in the UK have 

taken the leading position within the 

Grundfos Group with the highest unit sales of 

packaged pressure boosting sets in the world. 

A result that is all the more surprising given 

that they were ranked 25th in 1995. 

There are various reasons for this, including an 

increasing number of taller buildings, more condensed 

living accommodation, unequal site 

pressure and an increasing demand for high 

water pressure requirements during industrial 

processing - whilst we have seen mains pressure 

decreasing to reduce leakage in the system. 

Over the years Grundfos booster sets have continued 

to develop and evolve and now provide 

customers with a sophisticated range of pressure 

boosting solutions that combine excellence 

in engineering with their extremely reliable 

range of pumps. Additionally, selecting variable 

speed pump(s) for these sets will offer significant 

energy savings over fixed speed alternatives. 

2005 is also proving to be another record year 

for booster sales as figures show an increase of 

35% over the same period last year. This is a 

testament to the product range, quality and the 

overall reliability of the booster set range from 

Grundfos. 


from Anglia Water, have all attended the internationally 

acclaimed one-day seminar. 

Commenting on the usefulness of the seminar, 

Debbie Caton, Retail Manager at BAA said: “It’s 

a very good seminar. There was a lot to take 

away and get the ball rolling at BAA, and implement 

Best Management practice.” 

Commenting on the opportunity afforded by the 

seminar to share experiences with other delegates, 

Jeff McDowell, Pre-treatment Co-ordinator 

at the City of Fort Walton Beach added: “I 

would highly recommend that others in the 

environmental field consider attending future 

summits to share and gain knowledge about this 

problem.” 

Aziz Tejpar, Managing Director of Environmental 

Biotech UK explained: “The seminars have been 

running outside the UK for just over 12 years 

now and have been very successful for a plethora 

of companies and local authorities. The aim 

of the Grease Summit is to create a forum for 

Wyboston Lakes, the largest privately-owned 

training and conference centre in Europe, has 

found a way to add drama and beauty to its 

setting by installing a range of Otterbine 

water fountains and aerators on its lake. 

Based near St Neots, in Cambridgeshire, 

Wyboston’s 350-acre site includes a hotel, conference 

centre and 18-hole golf course. Leisure 

services manager David Little explains the 

thinking behind bringing in the Otterbines. 

‘Wyboston is a busy, thriving operation and 

we’re always looking to improve our offering to 

customers in terms of the experience they have 

when they come here. This includes enhancing 

the aesthetics of the surroundings. 

‘We work very closely with Otterbine’s UK distributor 

Lely UK, in St Neots, who bring customers 

and staff here for training and business 

meetings. They were looking for the perfect 

location to set up a range of Otterbine fountains 

and aerators so they could show customers the 

products in a picturesque working environment. 

So it’s a joint venture, really - a permanent display 

for Lely, and at the same time Wyboston 

discussion and highlight the impact that fats, 

oils and greases have on the environment and 

bottom-line profitability. 

We provide sound and realistic advice on key 

drainage issues relevant to each delegate and 

provide them with the background knowledge to 

make an informed decision when it comes to 

drain line management.” 

Environmental Biotech UK 08702 406154, where 

more information on the seminar can be 

obtained. There is a summit fee of £150 plus VAT 

per delegate. 


Otterbine Fountains add 

drama to lakes 

and its visitors get the benefit of a beautiful 

water display.” 

The range of Otterbine fountains at the site 

include a 15hp Polaris Giant Fountain - which 

shoots a thick, powerful column of water up to 

30ft high - two Concept 3 Gemini aerators, 

which deliver a lovely trumpet spray, and a 3hp 

Concept 3 Tristar aerator, which can reach 16ft 

in height. Reader Reply No.: 84084 

BT extend contract with 

Steljes Managed Services 

BT has extended its 

contract with Steljes 

Managed Services for 

the supply, and support 

of LCD projectors 

throughout the 

UK. The existing contract 

which was due 

to expire 31st March 

2006 will now run on 

a further two years to 

2008. The extended 

contract follows on 

from the existing supply 

agreement 

between the companies, and was first implemented 

in 1999. Steljes Managed Service operates 

the most comprehensive rental fleet of 

electronic presentation equipment in the UK 

and as such is the market leader. 

With the majority of their staff based in the UK, 

BT is one of the UK’s largest employers. In 1999 

BT made an astute business decision to hire LCD 

projectors rather than purchase them, and in 

doing so, availing themselves to best in class 

product, minimising the true cost of ownership 

and safeguarding themselves from obsolescence 

issues. Steljes Managed Services provided BT 

with an efficient, flexible and cost effective 

alternative to a straight purchase of product. 

BT ensured that the contract encompassed a set 

known price, including insurance for loss and 

damage, delivery and collection, and a guaranteed 

delivery time. 

Steljes Managed Services is proud to claim that 

they have never had to refuse an order because 

of availability issues. Steljes is accustomed to 

working with its resellers to service the largest 

and most demanding Blue Chip companies 

throughout the UK. Reader Reply No.: 84146 


news... 

Quiet and efficient electric vehicle 

proves ideal for caravan park 

Contacta launches new, 

lighter Clipboard InfoLoop 

Contacta, manufacturers of InfoLoop systems, 

the UK’s leading range of induction 

loops, has introduced a new, enhanced version 

of its successful Clipboard InfoLoop(tm) 

portable induction loop. 

The new model is lighter, 

slimmer, and has 50% extra 

operating time when fully 

charged. These improvements 

have been made possible by 

using a 1200mA capacity nickel 

metal hydride battery in place of 

the sealed lead acid type employed 

in previous models. In addition to 

offering greater power-to-weight ratio, 

nickel metal hydride batteries are 

proven to be more environmentally friendly and 

are easier to dispose of at the end of their useful 

life than traditional lead acid batteries. 

As a hand-held unit incorporating microphone, 

amplifier and aerial, as well as providing a solid 

surface for note-taking, Clipboard InfoLoop 

Islawrffordd Caravan Park, the family run luxury 

caravan park situated on the coast of 

North Wales between Barmouth and Harlech, 

has recently purchased a bespoke electric 

powered vehicle for general duties around the 

park. 

The new vehicle, a Cushman Diabline manufactured 

and supplied by Suffolk-based Ransomes 

Jacobsen, is being used primarily for early 

morning refuse collection around the complex. 

Traditionally, refuse was collected using a van or 

tractor with a trailer attached and this obviously 

created a noise issue as collections begin at 

7.30am. The new vehicle is ultra-quiet and highly 

efficient as well as being environmentally 

friendly at the point of use. 

Commenting recently when Nigel Mansell officially 

opened the complex following a £500,000 

refurbishment, Dylan Evans, a director of 

Islawrffordd Caravan Park said, “The park has 

been in the family for the past 52 years and we 

have always been aware of the special environment 

in the Snowdonia National Park in which 

we are situated. Our policy is to protect this 

environment at all times, wherever practicable, 

and some year’s ago we purchased a small electric 

utility vehicle for general duties around the 

site. 

“Last year, while visiting the Saltex Show at 

Windsor, I came across the Diabline on the 

Ransomes Jacobsen stand and made an enquiry. 

This was promptly followed up with a demonstration 

and it proved to meet our requirements 

exactly. 

“For years our regular customers have been 

aware of our early morning collections, but now 

most of them, apart from the early risers, are 

totally unaware that the collections have taken 

place.” Reader Reply No.: 84088 

Philips is proud to be official 

World Cup partner 

As such, Philips Lighting is offering its trade 

customers a unique opportunity to be a World 

Cup winner. Simply spend £250 on Philips 

Lighting products at any participating wholesale 

stockist and customers will receive a 

World Cup Scratchcard. 

Each scratchcard allows the purchaser the 

opportunity to enter into the biggest Philips’ 

World Cup lamp and luminaire trade promotion 

ever. A host of prizes are up for grabs including 

skillballs, TV/DVD combis, Micro Juke Boxes, 

and of course much coveted World Cup tickets. 

Once there, instant prizes can be won by 

answering a simple question correctly. Each 

£250 spent, qualifies for a further scratchcard. 

Multiple entrants increase the chances of winning. 

Entering 4 new card numbers in any calendar 

month and correctly answering a further 

multiple-choice question, allows customers 

automatic entry into that month’s World Cup 

ticket draw. Lucky World Cup VIP winners will 

have match seats, complimentary drinks and 

flights. The prize even includes a hotel stay for 

1 or 2 nights at a World Cup venue. No need to 

wait to enter the fun. Philips will give the first 

10 reader enquiries a Philips World Cup Trade Up 

scratchcard. Second 10 reader enquiries will 

each receive a promotional item from the FIFA 

approved merchandise collection. 

www.philipswc06.co.uk Reader Reply No.: 84147 

makes it easier and quicker to provide all types 

of service when on the move - from emergency 

or roadside assistance and home visits by nursing 

staff to street polling, staff-customer contact 

in major stores, and customer liaison on 

exhibition stands. This versatile unit enables 

all service providers to improve their level 

of service for hearing aid users, and comply 

with the terms of the Disability 

Discrimination Act (DDA) 1995 in relation 

to staff and members of the 

public with hearing impairment. 

The new lighter, slimmer 

Clipboard InfoLoop is better balanced 

than its predecessor and, say 

Contacta, this makes it even easier to use. 

The unit also incorporates a number of additional 

features to assist the user, including integrated 

finger grips, a sturdy nylon clip to hold 

multiple sheets, and sockets for charger and 

extension microphone in the base of the unit. 

RR No.: 84100 

Fulleon announce CPD 

compliance for core 

products 

Leading manufacturer of alarm signalling 

devices, Fulleon, is pleased to announce that 

the company’s core product range has successfully 

met the requirements of the 

Construction Products Directive (CPD). 

The CPD came into force on 1 July, 2005, requiring 

that fire alarm sounders must be certified as 

compliant with EN54-3. Following an 18 month 

intensive programme (which is ongoing to 

encompass other products within the Fulleon 

range) the company’s core products have passed 

the stringent test requirements to comply with 

the Directive. 

Fulleon worked closely with BRE’s Centre for 

Electronics Testing utilising their extensive laboratory 

and test facilities at Garston, near 

Watford. 

A specific CE mark, complete with a licence 

number is now carried on the product - this is 

not to be confused with CE marks for other 

directives such as that relating to Electro 

Magnetic Compatibility. The mark demonstrates 

to specifiers and end users that the products 

have been independently tested and certified 

by an independent Certification Body and comply 

with the CPD requirements. 

Steve Martin, Product Manager with Fulleon, 

commented -”We have worked extremely hard 

to get the products through the testing process 

so that our products are compliant with the 

Construction Products Directive. Given that CE 

Marking is mandatory in the majority of EU 

countries, it is an important development which 

has far reaching implications for all of our customers, 

both in the UK and beyond.” 

Angela Richards, Customer Services Manager, 

Centre for Electronics Testing, BRE, said - 

“Fulleon has taken a leading role in getting their 

products CE Marked, an attitude which demonstrates 

the company s commitment to putting 

quality at the core of the manufacturing process.” 



news... 

Total smoking ban is not a 

workable option, says ACMA 

The Air Cleaner Manufacturers Association 

(ACMA) has stated its support for government’s 

efforts to reduce smoking but does not believe a 

total smoking ban is workable. In its dossier submitted 

to the DoH (Department of Health) 

Smokefree Legislation Team, ACMA points out 

that air cleaning provides a “middle way” that 

affords comfort and clean air provision for both 

smokers and non-smokers alike. 

“The industry recognises that a total ban on 

smoking is unlikely, as is the status quo, so regulation 

is likely, commented Honeywell, the 

leading air cleaner manufacturer and an ACMA 

member. “Air cleaners can minimise the practical 

difficulties and allow smokers and non-smokers 

alike the opportunity to enjoy clean air. As 

we state in the ACMA dossier, an air cleaner 

costs only about £1 per day to run.” 

ACMA proposes that premises be exempted from 

Olympic Challenge 

Staging the Olympics will be a challenge to all 

those involved. The behind the scenes logistics 

necessary to deliver a successful Games 

between now and the opening ceremony on 

27th July 2012 will have challenged an army 

of thousands of suppliers from a diverse range 

of background like no other project has 

before. 

Hoping to be part of this elite band is Grundfos 

Pumps. With an impressive national and international 

track record for delivering a wide 

range of pump solutions to sporting venues and 

large commercial projects over many years both 

in the UK and worldwide - this is one challenge 

they are really looking forward to being 

involved in. 

With an unbeatable portfolio of pump products 

covering the broadest range of applications 

including HVAC requirements, water supply, 

wastewater and packaged sets for pressurisation 

and fire fighting - Grundfos have the correct 

pump solutions to deliver water - where it’s 

needed, when it’s needed. Reply No.: 84116 

any ban on smoking in enclosed public places 

and workplaces if either the whole room is 

treated by air cleaners or self-contained smoking 

booths are provided. 

ACMA stresses that air cleaners remove pollutants, 

unlike ventilation which merely displaces 

them elsewhere. It points out that a correctly 

maintained and operated air cleaner, used alone 

or with ventilation, will reduce particulate pollution 

from tobacco smoke in all kinds of indoor 

environments such as bars, clubs, restaurants 

and casinos. Cleaners fitted with additional filters 

can also reduce gaseous and odour pollution. 

“It is very well proven technology,” stressed 

Honeywell. “Millions of Honeywell air cleaners 

alone are already in daily use worldwide, in 

cafés, bars, restaurants, offices, hotels, leisure 

centres and other venues. They allow smokers 

and non-smokers to socialise without discomfort 

or embarrassment. Staffs are happier and less 

prone to illness and hay fever, and enjoy a 

smoke-free workplace. Customers are more 

comfortable, so stay longer and spend more.” 

The effectiveness of air cleaners for smoke 

removal has been proven in independent tests 

conducted by BSRIA (Building Services Research 

and Information Association) and quoted in the 

ACMA dossier. In addition to smoke removal, 

the tests proved the ability of the air cleaner to 

reduce general particulate pollution. 

While air cleaners actively remove pollutants 

and supply the clean air over a large area, ventilators 

simply move air but do not clean it, 

while air conditioners cool air and adjust humidity 

without cleaning. 

ACMA’s dossier explains that if normal air conditioning 

filters are fitted, they do not remove the 

very small particles found in smoke, and recycled 

air from an air conditioning system can 

spread smoke and odour throughout the building. 


Nilfisk-Advance cleans up 

supermarket sweep 

Nilfisk-Advance has seen off stiff competition 

in the tender to provide an all-inclusive floor 

cleaning package for the Somerfield supermarket 

chain, which also includes Kwik Save 

stores. Nilfisk-Advance has been awarded a 

four-year supply and service contract on a 

sole supplier basis valued in excess of £4 million. 

Each store in the Somerfield group has been 

equipped with one pedestrian scrubber/dryer, 

rotary machine and tub vacuum from Nilfisk’s 

commercial range. The machines are wholly 

owned by Somerfield and operated by the chosen 

cleaning contractor in the region or the inhouse 

cleaning team. Somerfield is the first 

major retail player to remove equipment supply 

from contractors on such a wide scale. 

The prestigious floor cleaning contract covers a 

Junior Cricket 

supported by OCS 

OCS, the largest privately owned property 

support services company, has once again 

sponsored the Surrey round of the BBC Sport 

Kwik Cricket Competition. 

Over 300 schools and 300 children entered into 

the competition, which was held at the redeveloped 

Brit Oval cricket ground in Kennington. 

Chris Cracknell, chief executive of OCS said: 

“Through the Kwik Cricket tournament we are 

able to support children at grass root level; I see 

this as an important part of our corporate social 

responsibility programme, as a company we are 

keen to encourage participation in sporting 

activities by children of all ages which is also 

one of the reasons behind our annual OCS Young 

Sportsperson of the Year Awards. 

“Kwik Cricket, now in its eleventh year, has 

become more and more popular amongst 

schools. We are pleased to be able to encourage 

the involvement of children who may not 

normally take part in the sport.” 


total of 1337 Somerfield and Kwik Save sites, 

including 112 ‘self clean’ former Safeway supermarkets 

recently acquired by Somerfield. The 

selection process included an online reverse 

electronic tender auction managed by Nisa 

Today’s - a co-operative for independent retailers 

which provides its members with collective 

buying power when negotiating with suppliers. 

“The initial 10 bidders were quickly reduced to 

two or three serious players,” comments Karen 

James, Sales and Marketing Director of Nilfisk- 

Advance. “And as all bidders were anonymous 

we could only guess who we were up against.” 

In a series of post auction negotiations the 

remaining potential suppliers had to demonstrate 

they could cope with ongoing support at 

each site, and also the roll out of new equipment 

with all the necessary training and installation 

services. 

Marisa Taylor, Central Procurement, Somerfield 

Stores Ltd comments: “NilfiskAdvance was 

selected after a comprehensive tender process, 

which was based on a number of factors including 

the all-inclusive price, quality of equipment, 

service delivery, training and reporting. We are 

confident that the new cleaning equipment will 

help to enable our store staff and cleaning contractors 

to deliver even higher standards of 

cleaning and improve the customer experience 

accordingly.” Reader Reply No.: 84118 


news... 

Out of hours flooring keeps 

engines turning over 

Doors open for new 

Prologis supplier 

ProLogis Developments has 

awarded single source supply contract 

worth approx £2.4 million 

per year to a Midlands industrial 

door manufacturer, which 

includes an exclusive maintenance 

deal for tenants. 

Coalville based Hormann UK will 

supply the loading bay equipment 

and level access doors for all or 

ProLogis distribution centres 

around the country. 

The agreement includes a threeyear, 

free maintenance period for 

tenants, which will not be offered 

to any other developer by Hormann 

for at least two years. 

Fergie Taylor, First Vice-President 

with ProLogis, says: This is an 

excellent deal, both for ProLogis 

The development of a new diesel engine 

meant a need to refurbish the 7,000 square 

metre production area floors at Honda’s 

Engine Plant, to create a far cleaner environment 

than that necessary for petrol engines. 

Respol, one of three contractors tendering for 

the work, won the contract not only because of 

their 20 year association with Honda, but 

because they agreed to complete the work 

entirely on weekends to minimise impact on 

production. After removing the existing epoxy 

coated and then prepare to bare concrete (dust 

free) the finished system primer EP550 followed 

by trowel application of Reeflor EL002SF in grey 

with blue gangways and yellow lines, one of a 

number of combinations which had been presented 

to the team at Honda. The Reefor system 

is covered by a 10 year performance warranty, 

which gives indication to its hardwearing characteristics 

and long term appearance. 

With the completion of this latest project, 

Respol have now laid over 

150,000 square metres of flooring for 

Honda in the UK. 

David Procter, Honda engineer commented, 

“After 20 years, we know we 

can rely on Respol to exceed our 

expectations. They always provide a 

high quality flooring service and go 

one step further than most, providing 

us with the best, most cost effective 

solution. From director level to floor 

layer, their staff are very helpful and 

have on many occasions worked outside 

of their contractual requirements 

to assist us”. 

Winner of the prestigious FERFA ‘Contractor of 

the Year Award’ 2004, RESPOL’s services and systems 

are accredited to ISO9001:2000, which is 

testament to their commitment to quality standards 

and peace of mind for their customers. 

A flexible, single source supplier of flooring systems, 

designed to perform to the highest standards, 

providing years of cost-effective service 

in the most demanding environments. 

All work carried out by Respol is guaranteed by 

a single source warranty, covering not only 

workmanship but also material, whether developed 

by an outside manufacturer or by Respol’s 

own plant. Coupled with the company’s ability 

to develop problem-solving solutions to customer’s 

requirements, it becomes easy to 

understand why 80% of Respol’s orders come 

from repeat business. 


and our customers. 

We 

believe Hormann 

provide the best 

quality product 

available in the 

market and since 

the loading facility 

is at the sharp end 

of our customers 

operations it is 

essential that we 

provide the best 

equipment. The 

three year free maintenance is an 

added benefit and proves the confidence 

that Hormann have in the 

quality of their product. 

The agreement is also flexible and 

should any prospective customer, 

have their own preferred supplier 

of loading equipment we are more 

than happy to incorporate their 

supply chain into our development. 

ProLogis Property Management 

team will take an active role in the 

handover procedure with tenants, 

to ensure the relevant maintenance 

agreement is put in place, 

while pro-active management of 

the ongoing work load and supply 

by Hormann will ensure on time 

delivery to our customers. 


The Pigeons Say ‘It’s 

Just Not Cricket!’ 

After 160 years, the Oval cricket ground’s residential 

pigeon population has been made 

homeless to make way for the fifth and deciding 

Ashes Test Match against the Australians, 

thanks to West Country firm Pigeonoff. 

Pigeonoff has just supplied 32,000 pieces of 

anti-roosting pigeon spikes for installation on 

the Oval. The spikes, which resemble up-turned 

hairbrushes, have been installed all around the 

cricket ground. To date, their deployment has 

seen over 500 pigeons run out. 

Last week, the curious pigeons were amused if 

not a little stumped to see 20 legs dangling from 

the rafters of the new Oval’s OCS stand. On closer 

inspection, the legs were those of a team of 

pest control officers, installing pigeon deterrents 

in the form of anti-pigeon spikes on to the 

ledges of the Oval’s Great New Arch. 

While thousands of cricket-goers are packed 

into the Oval for the final match of what many 

are calling the “greatest test series of all time”, 

the pigeons have 

been forced to join 

the flocks of people 

outside without a 

ticket. Yesterday, 

one of the pigeons 

was heard to say: 

“Since 1845, we’ve 

had 160 years of 

uninterrupted free 

cricket from the 

best seats in the 

ground - now we’re 

faced with a corridor 

of uncertainty. 

It’s just not cricket!” 

RR No.: 84125 

A good cleaning service 

shouldn’t be noticed 

Discover the services company that can put 

your premises head and shoulders above 

the rest without getting under your feet. 

Daily office cleaning Industrial cleaning Window cleaning 

Carpet & upholstery cleaning Hard floor maintenance/renovation 

Building maintenance (CIS6 cardholders) Graffiti & chewing gum removal 

Cleaning & Facilities Management 

Tel: 0800 917 5911 www.cresswellservices.co.uk 

www.practicalfm.co.uk 15 

RR: 84097

efurbishment 

Honda car dealerships throughout the UK are 

now being fitted with heavy contract carpet 

tiles designed and manufactured to a bespoke 

specification by Tessera, as part of a rolling 

showroom refurbishment programme. 

First to be fitted with new Tessera floorcoverings 

was the Stuart Graham dealership, a purpose 

built, 1400m 2 , two-storey showroom on 

the outskirts of Crewe, designed and built by 

showroom specialists Chiltern Design of High 

Wycombe. 

Transcend broadloom 

pitfalls! 

Full service for 

Honda from Tessera 

In this ‘flagship’ dealership over 450m 2 of cut 

pile tiles in Honda Green were fitted, providing 

a soft floor finish in offices and customer areas, 

and walkways through the ceramic tiled floors 

where the latest Honda models are displayed. 

Additional cut pile tiles in Honda Red have been 

added to provide visual contrast, and movable 

oval shaped green rugs have been supplied to 

give the dealer more flexibility over the use of 

the floorspace. Grey barrier matting has also 

been supplied in the entrance areas. 

Retail Facilities Manager for Honda Motor 

Europe, Paul Alston, 

explained why he and 

his team elected to 

source their floorcoverings 

from Tessera: 

“Because of the complex 

nature of this programme 

we wanted to 

deal with a manufacturer 

based here in the UK 

that was prepared to 

work really closely with 

us in order to give us 

the level of service we 

required. We were also 

impressed by the superior 

quality of carpet 

tiles and value for 

money offered by 

Tessera and by switching 

suppliers we were 

able to improve product 

Designed to suit the most 

demanding office environments, 

the new Transcendent Collection 

of modular flooring from Interface 

is designed for nondirectional 

installation thus achieving nearzero 

installation waste. At the 

same time, the floorcovering lifecycle 

is extended since the tiles 

may easily be moved and reused. 

The Transcendent Collection of 

random designs - Approximations, 

Congruence and Sequences together 

with the existing Fluctuations - 

means that tiles may be swapped 

with no colour incompatibility even 

when excessively worn areas are 

replaced. In addition, single-dyelot 

manufacturing 

ensures batch-tobatch 

consistency so 

large stocks of spare 

‘same batch’ tiles are 

unnecessary. 

Individual tiles are 

easily taken up or laid 

by in-house staff so 

are ideal where 

‘churn’ is an issue 

with fast changing 

and flexible 

workspaces; disruption 

is minimised. In 

a d d i t i o n , 

Transcendent perfectly complements 

Interface’s raised access 

flooring solutions as tiles may be 

lifted to reach utilities and then 

replaced in any position. 

Staining, damage and deterioration 

is minimised through the use of 

premium solution dyed yarns where 

the fibre is coloured right through, 

ensuring it will not fade or bleach. 

Interface’s Glasbac backing incorporates 

Intersept, a patented antimicrobial 

for the control of mildew 

and the prevention of odours which 

is useful in any area where spillages 

might occur such as around coffee 

machines and in restaurant areas. 


The latest addition to Clarke 

Rendall’s Evolution collection, the 

exclusive Elite range, takes custom-built 

reception furniture to 

new heights of quality and design. 

Beautifully designed, robustly engineered 

and yet also very affordable, 

the Elite range offers a 

choice of nine reception desk configurations. 

Each of these is available 

in any one of nine subtlytoned 

laminates or three real wood 

veneers - maple, cherry or beech. 

Stainless steel upstands supporting 

curved, etched glass counter caps 

can be specified in either polished 

or brushed finish. Complementing 

these, all Elite models offer metal 

inlay bands and plinths that can be 

supplied with a polished, brushed 

or black finish. LED feature lights 

are incorporated in the upstands to 

provide an attractive wash of light. 

To add the finishing touch, Clarke 

Rendall offers a range of matching 

accessories including square and 

rectangular coffee tables, three 

drawer mobile pedestals and credenzas. 

As Clarke Rendall’s Managing 

Director Martin Clarke explains, 

quality and make considerable cost savings.” 

To date, seventeen Honda showrooms have 

already had a makeover using Tessera’s floorcoverings. 

Paul Alston is delighted with the way 

the project is being managed: “We have a dedicated 

team of Tessera sales people servicing our 

account and the support they provide is excellent. 

We have asked Tessera to manufacture a 

bespoke product for us and the way they manage 

stock levels and liaise with our contractors 

to predict workload is absolutely first class.” 


Contemporary reception 

desks are the last word 

in quality and design 

“The Elite range blends the highest 

standards of traditional craftsmanship 

with cutting edge modern 

design to create the ultimate in 

hand-finished, made-to-order 

reception furniture.” 

One Evolution Elite desk is the centrepiece 

of stylish new reception 

area at Symmetry Medical 

Thornton, designed and project 

managed by Arc Design. Arc Design 

Director, Tom Beesley, said: “The 

Evolution Elite reception desk was 

of a really excellent quality and 

was delivered to a very tight deadline.” 



efurbishment 

MSL Retail Property 

Care: Providing 

round the clock 

property maintenance 

Over the past seven years, MSL Retail Property 

Care has become one of the major national players 

in reactive maintenance and general property 

maintenance works. The company provides all 

tradesmen from plumbers, electricians, roofers, 

joiners and decorators through to glaziers, pest 

control and locksmiths with many trades being 

available on a two hour emergency response. 

MSL have an extensive portfolio of customers 

which span high street towns and cities across 

the whole of the UK who have been drawn to 

MSL because of the round-the-clock service for 

all types of building maintenance works. 

MSL’s Executive Director, Simon Thomson, 

explains that “National Retail Companies and 

businesses with many properties or stores 

nationwide appreciate the benefits of dealing 

with one company to resolve their building 

maintenance problems. Many of our clients 

have properties from the South Coast to 

Scotland and using MSL for their maintenance 

works creates consistency in terms of both quality 

and price.” 

MSL’s customer base 

has also been diversifying 

over the past 

two years and using 

their experience, values 

and customer service 

from maintenance works 

within the high 

street retail industry, 

they have expanded 

into property maintenance 

for industry sectors including License, 

Leisure, Retail and Office Parks, Bookmakers 

and Housing Associations. 

Having recently secured a number of contracts 

for nationwide property maintenance, MSL 

needed to expand their operations capacity to 

handle the existing and increasing volumes of 

maintenance works. 

Traditionally, MSL have operated using a combination 

of directly employed labour, operating 

from their head office in Halifax and covering 

the North of England, and key subcontractors 

who have worked with MSL for many years. MSL 

realised that it was important to increase the 

number of direct labour maintenance engineers 

in order to provide more centralised management 

and allow for both current and future 

increases in workload. 

Neil Bonsor, Sales Manager, comments “The 

requirement for MSL’s one-stop-shop building 

maintenance service has grown rapidly over 

recent years and therefore we have decided to 

expand the number of our operational bases to 

provide the capacity to increase staff, improve 

provisioning and enhance customer service.” 

MSL have recently opened a new branch office 

which is located within the Stevenage area in a 

3,500 sq. ft 

premises housing 

both offices and 

storage facility. The 

premises were completely 

stripped and 

refitted using MSL’s own 

maintenance engineers. 

The location 

offers straightforward 

access to both 

the A1 and M25 with the base covering London 

and the surrounding areas. 

Additionally, MSL have created an additional 

satellite operation in Birmingham to cover the 

Midlands areas. All of the four current bases of 

maintenance engineers are controlled from 

MSL’s operations departments located in Halifax 

and Stevenage. 

A three year expansion plan for additional 

branch and satellite operations are currently 

being evaluated with an additional six bases 

proposed by the end of 2008 to increase working 

capacity in higher workload areas. 

With additional regional offices, MSL’s IT department 

have created a connected network of 

computers allowing all offices access into the 

custom in-house dataflow database ensuring upto-date 

information is available for all offices 

and remote workers. 

The ability to update the database in real-time 

from any location is very important for MSL 

aligned with their strategy to have the most upto-date 

information available for the client at 

any time, the information is also available to 

the client via a secure login system within which 

the progress of their works can be tracked from 

any computer with internet access 24 hours a 

day. 

MSL had previously evaluated a number of 

helpdesk software products although concluded 

that these did not offer the same flexibility as 

an in-house custom developed package. Craig 

Lorimer, Commercial Director, observes “In the 

event that a customer requires a custom report 

or add on to our system in order that MSL can 

better provide maintenance services to them, 

our programmers can incorporate the additional 

facilities to the system.” 

With their commitment to being responsive to 

customer requirements, MSL set up a dedicated 

quotations team to accelerate the turn around 

to the client, and has a team of dedicated estimators 

based at their offices in both Halifax and 

Stevenage who also provide quality control 

reporting back to Head Office. Furthermore 

Helpdesk, Operations Staff and Customer Care 

personnel have been increased, growing their 

capacity for both current and future works. 

MSL also offer small works services including 

new roofs, new fire break walls, store remodelling, 

office remodelling, warehouse renovations, 

car park resurfacing, car park marking, 

dilapidations, remedial works, recabling and 

more. 

Whether works are carried out by their own 

tradesmen, or fully vetted and approved subcontractors, 

MSL management remain in total 

control of all works to ensure health & safety 

regulations are upheld. MSL are CHAS 

(Contractors Health & Safety Assessment 

Scheme) approved (see www.chas.gov.uk) and 

are fully committed to health and safety practices 

and procedures. 



efurbishment 

Royal Mail delivers 

single-source contract 

Two of Workspace Office Solutions’ 

premier brands, Project: and 

Solutions@Work have jointly landed 

one of the industry’s most prestigious 

term contracts. The two brands have 

secured the contract from Royal Mail 

to provide all of its furniture and 

shoulder responsibility for the repair 

and maintenance of its existing furniture 

stock for the next three years. 

This is the first time that Royal Mail has 

let the entire contract to one company. 

Previously it was split three ways, with 

desking and storage as one part - a contract 

already held by Project: - seating 

and other furniture as a second, and 

repair and maintenance as a third contract. 

The new deal will see Project: 

providing Royal Mail with workstations; 

storage; screening and office seating. It 

will also be meeting Royal Mail’s occasional 

seating and furniture needs for dining areas, 

break-out zones and reception areas. 

The winning of the repair and maintenance part 

of the contract has meant that the 

Solutions@Work team is implementing a meticulously-planned 

logistics and service package for 

Royal Mail. Much of any repair work will be carried 

out on site, with only major repairs being 

Improve your 

shelf life 

Free standing shelving in the office is very useful 

but often looks more at home in the basement 

than in the working environment. Now 

steel storage experts Bisley have designed a 

new range of modular shelving systems specifically 

designed to be both attractive and practical. 

Bisley shelving comes in easy-to-assemble and 

transport, one metre wide, flat-packed kits, in 

either three or six shelf units. The basic shelving 

can be added to at any time to meet growing 

needs using simple extension’ kits and no 

tools are needed for assembly as handy shelf 

clips and push-fasteners are provided. With 

300mm and 400mm deep versions, the shelves 

have a robust load capacity of 90kg, more than 

enough to meet the most demanding office 

needs and require the minimum of cross bracing. 

Though packaged as three or six storage levels 

units, the shelves are adjustable in 20mm increments 

and can be manipulated to suit all the 

common office requirements with extra shelves 

available if required. All shelves, clips and 

frames are designed and manufactured to high 

standards ensuring no sharp edges and a safe 

storage environment for people and matedals. 


undertaken at Workspace Office Solutions’ factory 

in Suffolk. 

“This is precisely the type of work for which 

Solutions@Work was created,” said Steve 

Cuthbertson, who is responsible for the brand. 

“It places the burden of responsibility for every 

aspect of the supply and management of Royal 

Mail’s furniture in experienced hands, freeingup 

Royal Mail personnel to devote their time to 

When fitness equipment company, Precor 

Products, needed to expand its UK headquarters 

following the purchase of the company by 

the AMA Corporation, Precor Products turned 

to Spaceway South to reconfigure its existing 

head office to provide it with an additional 

office space. A continuation of a long-term 

relationship that began in 2003, Spaceway 

South has provided Precor Products with 200 

square metres of extra offices. 

Precor Products is a fast expanding company 

that supplies complete fitness packages to private 

gyms, leisure centres, hotels, education 

establishments, corporations and the MOD. In 

late 2003 the company was acquired by the AMA 

Corporation, a European competitor that has 

invested in Precor’s site at Finchampstead to 

help centralise the Group’s operation. 

Having already successfully carried out a major 

project for Precor Products in 2002, Company 

Secretary, Gill Scrutton, had no hesitation in 

asking Spaceway South to draw up designs for 

expansion. 

“Spaceway had managed the redesign of our 

building so well in 2002 that we had no hesitation 

in choosing them again for the new development”, 

says Gill Scrutton. “The company 

always gives attention to detail and comes up 

with helpful suggestions. In addition they 

employ excellent staff who know exactly what 

they have to do and are always courteous”. 

Spaceway South submitted designs to Precor 

Products, that provided them with the additional 

space required by installing a FlooriTall(tm) 

mezzanine floor, moving existing partitioning, 

fitting new Komfort Kameo partitioning and suspended 

ceilings. Finally, Spaceway installed all 

electrics, lighting, floor covering and air conditioning. 

other tasks.” Within the first month of 

the contract, Solutions@Work completed 

between 80 and 90 assignments. 

Commenting on the furniture supply element 

of the new contract, Jeff Osborne, 

Project:’s Southern Region Sales 

Director, believes that Project:’s performance 

throughout the previous Royal 

Mail contract played a major part in 

securing the new deal. He said: “While 

our remit then was limited to desking 

and storage, we were able to demonstrate 

our ability to perform on time and 

within agreed budgets.” 

He continued: “We were also able to 

convincingly demonstrate our design, 

space planning and project management 

skills on such schemes as the 4,000 

square metre Customer Contact Centre 

in Stoke-on-Trent, Staffordshire, where 

Project: space planned and furnished three 

floors of the new building with a total of 419 

workstations.” 

Project: and Solutions@Work are prominent 

brands in the UK office furniture market that 

are owned by Haverhill-based Workspace Office 

Solutions Limited, the others being Asher Arc 

and Elect. Showroom facilities are located 

throughout the country. Reader Reply No.: 84013 

Spaceway’s designs beefs up 

Precor’s headquarters 

Originally established in Seattle, USA in 1980, 

Precor Products first opened in the UK in 1993. 

The company retails a wide range of gym equipment 

including elliptical fitness cross-trainers, 

treadmills, cycles, climbers, stretch trains and 

strength training systems. Its world leading 

brands of Wilson, Atomic, Suunto and Precor are 

supplied to both domestic and commercial customers 

through its dealership network. 

Established in 1976, Spaceway is recognised as 

one of the UK’s leading providers of integrated 

interior space solutions for private sector businesses 

and public organisations. Located in 

Hampshire but serving customers across the 

South and Midlands, the company provides an 

integrated approach to space solutions that 

includes mezzanine floors, partitioning, suspended 

ceilings, storage systems, special structures 

as well as furniture and small parts storage. 



efurbishment 

The unique coating system for 

refurbishing suspended ceilings 

Suspended ceilings are ideal for both the 

appearance and practical requirements of a 

modern business environment. Whilst providing 

sound absorption, light reflection and protection 

from spread of flame they also conceal 

unsightly cabling and pipe work. 

However, as with ceilings of all types, over a 

period of time damage, dirt, stains and age discoloration 

have an effect on their appearance. 

To clean a suspended ceiling can produce an 

inconsistent finish without restoring original 

brightness and also adversely effect its original 

properties. 

Painting with emulsion or similar covering can 

fill in the fissures & tile pattern, damage the 

acoustics, stick the tiles to the grid but most 

importantly invalidate a ceiling’s fire rating. 

Replacement, which is a valid option, is expensive, 

time consuming and very disruptive. 

There is an alternative: - 

Innovative technology has developed the 

Artcote re-coating process. Marketed throughout 

the UK by Artcote PLC this revolutionary 

process enables suspended ceilings to be 

restored to their original uniform bright appearance 

whilst maintaining all acoustic properties. 

The coating is 100% non-bridging therefore 

retains and enhances the tile fissures and fascia 

whilst ceiling void access is continued. 

Most importantly the Artcote re-coating process 

has a category 0 fire classification allowing the 

rating of a ceiling to be maintained. 

As well as the substantial cost benefit the 

Artcote re-coating process has compared to 

replacement, the clean, quick and non disruptive 

nature of the process highlight its advantages 

over alternative methods. 

The Artcote re-coating process is performed 

outside working hours, allowing business activity 

to continue as normal. Staff remain undisrupted, 

as there is no requirement to remove 

office equipment and furnishing. 


New Expona - widens 

the design horizons 

Combining stunning new designs with quality 

materials and proven functionality, the new 

Expona art & design collection of luxury vinyl 

tiles - from commercial flooring specialist and 

Contract Flooring Association Manufacturer of 

the Year Polyflor Ltd - is set to further widen 

the horizons of creative interior design. 

Radically restyled and rationalised, new Expona 

provides a balanced choice of 30 timber and 30 

stone/design effects - all available ex-stock. 

Eleven exciting new woods include rustic/distressed 

styles and realistic fruit tree effects, 

ranging from Wild Cherry and Walnut to French 

Nut Tree and Appletree. Nine clean, up-to-the 

minute stone/design effects are also introduced, 

including subtle shades of Sandstone, 

Limestone and Wet Concrete plus dramatically 

authentic Rusted Metal and Treadplate. 

“Expona is an excellent product - with fantastic 

designs and superior quality - which continues 

to be competitively priced. Expona is already 

known, trusted and widely used, providing a 

sound platform for the continued healthy 

growth of the new collection,” says Polyflor 

marketing manager Simon James. 

And creative freedom remains at the heart of 

new Expona art & design, emphasised by the 

inclusion of innovative border design options, 

including a “multi-border system” which provides 

the facility to create unique floor designs 

for every installation. 

Suitable for very heavy commercial use, new 

Expona also features a polyurethane surface 

treatment, aiding maintenance and removing 

traditional restrictions on freedom of design 

choice. 

“New Expona offers solutions for virtually every 

creative and practical challenge and is ideally 

suited for retail, hotel and leisure installations,” 

says Simon James. 


GIVE YOUR SUSPENDED 

CEILING A NEW 

LOOK FOR A FRACTION 

OF THE COST OF 

REPLACEMENT TILES! 

REVOLUTIONARY COATING PROCESS 

• 

Refurbishes discoloured, 

stained and smoke 

damaged tiles 

• 

Preserves acoustic 

properties 

• 

• 

• 

• Retains Class 0 fire Rating 

to BS 476 parts 6 & 7 

Retains original tile 

patterns and textures 

• Provides longer-lasting 

colour-fastness than 

new tiles 

BEFORE RE-COATING 

TREATMENT 

FOR A FINISH THAT’S BRIGHTER THAN NEW 

To discuss your individual requirements 

ask for Simon Jones on 

AFTER RE-COATING 

TREATMENT 

TELEPHONE 0800 243 577 

www.practicalfm.co.uk 19 

TM 

RR: 84138

efurbishment 

In a corner of Cheshire hidden from view is a 

records management company unique in the 

UK. DeepStore is located 150 meters below 

the Cheshire countryside. The natural environmental 

conditions are ideal for storing documents 

and sensitive or fragile materials due 

to its naturally stable atmospheric conditions: 

there is no UV light, no risk of flooding or 

lightning strikes, no moisture and no pests or 

vermin. The temperature remains at a constant 

14ºC all year round together with a relative 

humidity band of 60-70%. This is a natural 

atmospheric state and cannot be affected 

by power cuts or air conditioning breakdowns. 

DeepStore also has the advantage of being 

incredibly secure. The nature of its physical 

location underground means it is not easily 

Cubicle and washroom manufacturer Twyford 

Bushboard now have a clear presence in the 

popular seaside town of Southsea, thanks to 

contractor Stevens Services Ltd who recommended 

them for the large project near 

Clarence Pier, visited by many British holiday 

makers every year. 

The Paraline range chosen for the project is one 

of Twyford Bushboard’s new generation of cubicle 

and washroom systems. It features slender 

Deepstore: 

A unique records 

management company 

identifiable to potential intruders. To enter the 

facility visitors have to go through two different 

security checks, one to access the mine and 

Be beside the seaside with 

Twyford Bushboard! 

aluminium pilasters for an elegant finish and the 

continuous head rail maximises the integral 

strength of the system. Ian Stevens, Director at 

Stevens Services Ltd comments ‘The dated 

1920’s toilet block is in a prime location on the 

seafront and was in desperate need of an 

update. We regularly recommend Twyford 

Bushboard as they provide an excellent service 

from placing the order through to completion. 

We felt the Paraline range represented the 

clients needs best as the cubicles are appealing 

to the eye as well as hard wearing, a key 

requirement due to the amount of usage the toilet 

block will get.’ 

Paraline can also be supplied as Ready Plumbed 

Modules (RPM) which were used in half of the 

female toilets at Southsea. RMP are fast becoming 

extremely popular within the construction 

industry as the rigid factory built frames are 

assembled complete with access panels, sanitaryware, 

cisterns and pipe work delivering 

many time and cost saving benefits. 


another to enter the DeepStore area. Some 

clients also have separate secure rooms as a further 

level of protection. 

Steve Holmes is the General Manager of 

DeepStore and he is very aware of the natural 

advantage the location affords them, “We all 

feel privileged to work in such a unique environment 

and there is no doubt that we have a 

number of benefits purely by virtue of our location 

and the atmosphere. We provide tours of 

DeepStore to those clients who are considering 

placing their business with us and they are 

always amazed at the place.” Steve is also clear 

about the financial benefits that come naturally 

to DeepStore, “Essentially we have a vast 

amount of ever expanding space. We don’t have 

to build new warehouses when one gets full, or 

worry about rental or building costs. We’re able 

to pass on these savings to customers, which is 

one of the reasons our charges are so competitive 

and we’re seeing a big increase in interest 

from organisations across all sectors in London 

because of the significant cost savings they can 

achieve” 

DeepStore works offers both long-term and 

‘active’ storage for which they provide a next 

day retrieval and delivery service across the UK. 

Clients include The National Archives, The 

Bodleian library plus numerous small and large 

private business, hospitals, police forces and 

local government bodies. 

Reader Reply 

No.: 84127 


efurbishment 

A Health and Safety Executive report states 

that the familiar four-drawer filing cabinet is 

one of the most dangerous methods of storing 

office filing. It is therefore not surprising that 

they are a common cause of office accidents 

and injuries. 

How aware are Facilities Managers and 

Architects of this problem? It is often the case 

that the office planning process is over simplified 

with only the simple ratio of storage space 

to floor space being considered. This simplification 

ignores important factors such as accessibility 

and ease of document retrieval, factors 

that should be of high priority when you consider 

the large amounts of weight that workers 

handle throughout a working day. Workers have 

to twist, turn, reach and stoop to retrieve, 

often heavy, files; it is in adopting these complex 

postures that injuries can occur. 

Tremco’s start to 

finish roofing service 

With over 75 years and millions of square 

metres experience in built-up flat roofing, 

Tremco offers a start-to-finish service for 

specifiers and building occupiers. 

The service ranges from initial consultation, onsite 

survey and analysis through development of 

a specification and a single point warranty for 

installation and materials. 

A new edition of Tremco Roofing Systems Guide 

to New Build, Repair and Refurbishment is now 

available. It details all aspects of the company’s 

service, including its infra-red investigation 

technology for identifying flat roof problems 

and an introduction to a wide range of products 

for new build and repair projects. 


Vertical carousels help make the 

workplace safer and more secure 

Vertical carousel systems can immediately overcome 

this problem. Files stored on the vertical 

carousel are brought to the worker at an 

ergonomically positioned retrieval point in seconds 

at the touch of a button. Workers no 

longer have to bend, stretch (or even search) for 

a document - thus, the risk of injury is diminished. 

This is a problem that SELEX Sensors and 

Airborne Systems (SELEX S&AS) successfully 

overcame when they recently embarked on an 

ambitious modernisation and expansion programme. 

This involved building a new state of 

the art facility adjacent to their existing building; 

whilst the existing building itself was completely 

refurbished. The Facilities Management 

team at SELEX S&AS, having given priority to the 

storage and management of documents, recognised 

how vertical carousels could benefit their 

business. They decided to install 20 Hänel 

Whilst cold liquid-applied waterproofing may 

now be the most reliable method of choice for 

both new-build or refurbishment of flat roofs, 

without the risks of torch-applied processes, 

the introduction of a solvent-free application 

from Kemper now makes this an even more 

attractive proposition for commercial, practical 

and environmental reasons. 

The Kemperol range of specially formulated 

resins, which use a 

polyester fleecebased 

system to give 

exceptional performance 

and longevity, 

now includes a solvent 

free option, 2K- 

PUR, which retains 

all of the strength 

and durability of 

Kemper’s traditional 

products but, being 

odourless, can be 

applied without the 

need for buildings to 

be evacuated. Quite 

apart from the environmental 

benefits, 

this is particularly 

attractive when 

refurbishing buildings 

such as schools, hospitals 

and hotels, or 

manufacturing plants 

Office Rotomat carousels supplied and serviced 

by IAS Industore. 

Furthermore, in looking beyond the simple ratio 

of storage space to floor space the Facilities 

Management team at SELEX S&AS were also able 

to save 80% of their floor space. Such a saving 

is highly relevant at a time when space is at 

such a premium. This saving was possible 

because a Rotomat greatly reduces the required 

footprint; SELEX S&AS were therefore able to 

store the same amount of filing and documentation 

in one Rotomat as in 24 four-drawer filing 

cabinets. 

Just as standard four-drawer filing cabinets do 

nothing to alleviate the Health of Safety issues 

within an office, neither can they offer any form 

of security over the documents they store. A 

vertical carousel tracks the location of all files 

it stores through its file management system 

which is controlled by a simple user interface so 

a user has knowledge of what documents are 

stored at any one time. 

One of the innovative decision makers on the 

SELEX S&AS project was Information Services 

Manager Brian Cuthbertson. He says, “We specified 

exactly what we wanted to achieve and IAS 

Industore worked with us to make it happen. 

Good result.” 

Vertical carousels make the office workplace a 

safer, more secure place and one in which space 

optimisation is achieved. This should stand as 

conclusive evidence that the office planning 

process should never be sidelined or trivialised 

with the conservative subscription of four-drawer 

filing cabinets becoming the ‘done thing’ - 

the alternative offers too much. 


Solvent-free waterproofing - 

a breath of fresh air 

in the food and pharmaceutical 

industries, 

where the option of continued occupancy 

makes project scheduling far more easy and 

convenient, and avoids costly shutdowns. 

Further information on Kemper’s solvent-free 

waterproofing is contained in a new specifier 

handbook and technical datasheet, which can 

be obtained by using the reader-reply service 

below. 



h.v.a.c. 

Top quality draught proofing 

reduces heating costs 

By Gillian AIlder, Director, 

Draught Proofing Advisory Association 

22 

Heat loss through unnecessary draughts can be very expensive in 

terms of fuel wastage. However, cost-effective top quality draughtproofing 

of windows and external doors provides worthwhile energy 

saving, plus increased comfort. To gain maximum benefit heating must 

be addressed in conjunction with draught proofing. 

Airtight buildings consume less energy and building maintenance and life 

cycle costs can be lower, as they are less susceptible to internal moisture 

deterioration. Less heat is lost at entrance points, and costs for space 

heating and associated plant are lower. Tests carried out by the Building 

Research Establishment (BRE) revealed that advanced draught proofing 

methods are shown to be one of the most profitable ways of reducing 

heating costs in nondomestic buildings, with payback on investment as 

low as 1.2 years, with reduction in heating bills of 22%. 

In respect of draughtproofing, before the 2002 Building Regulations, Part 

L only applied to new build and did not include existing buildings or 

change of use. The Regulations now include substantially improving fabric 

insulation standards for solid elements and glazing and introduce new 

efficiency requirements for air-conditioning and mechanical ventilation 

systems for light fittings in both non-domestic and domestic buildings; the 

introduction of requirements for testing building air tightness and the 

commissioning of building compliance; registering the energy performance 

of buildings in use by actual consumers and making consumption 

data publicly available for comparison against benchmarks. 

Since draught proofing was included in the Building Regulations, many 

specifiers are implementing it in their energy efficiency programmes to 

bring buildings in line with current new build standards. Indeed Building 

Regulations are set to increase in April 2006 and will include refurbishment. 

A further review in 2012 is anticipated. The draughtproofing of 

Keston heats 

Teaching Primary 

Care NHS trust 

As part of Portsmouth City 

Teaching Primary Care Trust 

Estates and Facilities Services’ 

efforts to reduce fuel bills for a 

wide selection of sites, including 

special needs care homes, day 

hospitals and health centres, 

Keston Boilers was the first 

choice to satisfy its heating and 

hot water requirements. 

The most recent installation is a 

five-boiler prefabricated rig, 

designed specifically with adapted 

controls and wiring to interface 

with the Trust’s linked BMS software 

system. Keston configured a 

fully pre-assembled and preplumbed 

‘plug ‘n’ play’ engineered 

plant to the Trust’s exact 

specification to simplify 

fitting and reduce site 

time. 

Other Keston units specified 

by the Trust include 

a large Duet system with 

55kW output, composed 

of the Keston C55 commercial 

condensing boiler 

and a hot water storage 

tank for maximum 

performance and minimum 

power usage. Portsmouth City 

Teaching PCT Estates and Facilities 

Services selected Keston’s products 

for its boiler room replacement 

rollout, with a special request for a 

quick turnaround. 

All Keston’s domestic and commercial 

condensing boilers are highly 

energy efficient, SEDBUK A-rated 

and fully reliable. Products have 

minimal NOx combustion, which, in 

turn, provides the user with greatly 

reduced running costs and virtually 

no atmospheric pollution. A 

distinctive small diameter muPVC 

flue pipe allows for increased flexibility 

and easy installation. 


windows and external doors will undoubtedly play a significant role in 

meeting the Part L 2 (non domestic buildings) criteria for refurbishment. 

Whilst energy efficiency in relation to climate change is vital, it is important 

for industry and commerce to recognise the need to care for its staff 

and ensure a better working environment. This is all part of corporate 

social responsibility. There is often a misconception that installing carbon 

saving measures means higher costs. This is certainly not the case with 

cost effective draughtproofing with top quality materials approved to 

British Standards. In the overall energy efficiency strategy the draught 

proofing of windows and external doors is seen as a key elements in 

achieving lower energy consumption and CO2 emissions. This in turn may 

well result in the need for smaller boilers and fewer radiators to maintain 

the required temperature. 

The process is now recognised as an essential part of energy efficient 

design if optimum performance of other energy efficiency measures is to 

be achieved. It is a simple and economical method of reducing energy loss 

and controlling air flow, with the added benefit of greatly increasing the 

comfort levels of the occupants. 

The Draught Proofing Advisory Association, recognised by Government as 

the national trade association for this industry, contends that top quality 

draught proofing should become a basic requirement for all retrofit energy 

efficiency work to bring all types of building in line with current new 

build standards. 

Whilst the Government is constantly tightening Building Regulations for 

new properties with a view to reducing the UK’s reliance on fossil fuel 

resources, research has found that these provisions have improved energy 

efficiency but are often compromised by poor building envelope airtightness. 

For example, in office buildings tested by the Building Research 

Establishment (BRE) it was found that up to 30% of the heating/cooling 

energy was being lost through uncontrolled infiltration leading to 

draughts, discomfort and poor energy efficiency. In addition, moistureladen 

air entering the building structure has serious detrimental affects 

on the building fabric. 

Once draughts are eliminated, constant climates can be provided: 

draught proofing keeps the integrity of air conditioned buildings. 

Airtightness is environmental ‘best practice’ and demonstrates a company’s 

commitment to conserving energy and reducing CO2 emissions. ln 

addition to excluding draughts and extremes of weather, draught proofing 

products keep out dirt, dust and light, together with noise penetration. 

By reducing airflow, weatherseals can cut down general traffic noise 

through street facing doors and windows. Additionally sound levels in 

offices near noisy production lines or factory units can be reduced. 

Draught proofing products credited with BS 7386 will also control and contain 

hazardous airborne substances or pollution. Brush seals, in particular, 

can prevent the ingress of foreign bodies. 

In an effort to crack down on pollution, tough EU wide targets for industry 

to cut carbon dioxide emission-s into the atmosphere by 2010 are to 

be introduced. 

To provide specifiers with a simple reference to properties, applications 

and standards of individual products recognised by the Association and to 

aid selection, a Register of Approved Products has been produced by the 

Association. 

This is the first register to list quality draught proofing products suited to 

the commercial industrial and architectural markets. This independent 

document offers considerable assistance to architects and designers, 

builders and others preparing specifications which incorporate draught 

proofing products. 

The DPAA has now established a register of installers with the skills to 

draught-proof commercial and industrial premises. They have agreed to 

ensure that they only use appropriately skilled and trained staff to carry 

out any commercial or industrial draught proofing project accepted by 

them, to the specification. 

This follows the recent introduction of a 20-year guarantee by manufacturer 

members of the Draught Proofing Advisory Association. This covers 

only products made or supplied by members to British Standard. These 

moves are made to help ensure quality products are installed in the commercial 

field by experienced installers. 

Literature on draught proofing applications, and a list of commercial contractors 

is readily available from the Draught Proofing Advisory 

Association. Reader Reply No.: 84150 

www.practicalfm.co.uk

h.v.a.c. 

Sheffield’s impressive and popular Winter 

Garden, an indoor park in the heart of the City 

Centre, is one of the largest temperate 

glasshouses in a European city centre. Built 

into the very core of the Winter Garden, and 

playing a vital role in keeping its collection of 

unusual and exotic plants healthy, is an industrial 

floor heating system from velta. 

The award-winning Winter Garden measures 70 

metres long by 22 metres wide and features 

wooden arches that are nearly 21 metres high. 

It houses around 2,500 plants, mainly from the 

Antony Worrall Thompson’s 

Kew Grill restaurant solves 

cigarette smoke problem 

using Honeywell air cleaners 

Chef Antony Worrall Thompson’s Kew Grill 

restaurant in Kew Green, London, has been 

equipped with a high-tech Honeywell air 

cleaner by clean air specialists Inn-House 

Technology of Colchester, Essex. 

The Honeywell air cleaner removes airborne 

pollutants including dust, tobacco smoke, allergens 

and viruses, leaving a healthier environment 

for everyone - especially those who dislike 

cigarette smoke or suffer from hay fever. 

Antony Worrall Thompson says: “It is reported 

that the air inside a venue where people are 

smoking can be cleaner and healthier than the 

air outdoors, when Honeywell air cleaners are 

fitted.” 

“I believe in giving smokers and non-smokers 

freedom of choice,” he says. “But while my 

Velta Floor Heating 

helps the garden grow 

southern hemisphere, including palms from 

Central America, tree ferns from Australia, and 

spectacular Norfolk Island Pines. 

Keeping these semi-tropical specimens in peak 

condition was a key part of the brief for consulting 

engineers, Buro Happold - and velta’s 

industrial floor heating system provided the 

ideal solution. 

Because the piping for the velta industrial system 

is cast into the concrete floor of the structure 

the whole of the floor area becomes the 

heating unit. This means that it can be operated 

at lower temperature than other “afterthought” 

systems and requires less energy to 

run, but can still provide heat outputs of up to 

250 Watts per square metre. The system is specified 

as part of the floor construction; it can 

accommodate the most demanding floor loadings 

and is straightforward to install. The robust 

25mm diameter velta PE-Xa piping for the system 

is simply clipped to the steel reinforcing 

bars of the structure before the concrete is 

poured. 

Installed by velta on behalf of the electrical and 

mechanical contractor, Powerminster, the 

Winter Garden’s system covers 1200 square 

metres of floor. This whole area is controlled 

from just four manifolds that are located in the 

car park below the garden floor, with the heat 

provided by hot water from Sheffield’s district 

heating system. 

Notting Grill restaurant has separate smoking 

and non-smoking rooms, each with Honeywell 

electrostatic air cleaners so non-smokers dine 

in a smoke-free atmosphere even when seated 

with smokers, the Kew Grill is a much smaller 

venue with one long dining room. Therefore 

smoking is allowed only after 10pm, when the 

Honeywell unit removes smoke and other pollutants. 

“The cleaner is located at one end of the room, 

so we try to seat smokers towards that end.” 

The Honeywell units actively remove pollutants 

and supply the clean air over a large area, 

unlike ventilators which only move air and 

unlike air conditioners which only cool air and 

adjust humidity. Millions of Honeywell air 

cleaners are in daily use worldwide, in cafes, 

bars, restaurants, offices, hotels, leisure centres 

and other venues. By providing clean air, 

staffs are happier, less prone to illness and hay 

fever, and enjoy a smoke-free workplace. 

Customers are more comfortable, so stay longer 

and spend more. 

The air cleaners work in two ways. First, larger 

particles are trapped by a mesh filter. Tiny 

particles remaining receive an electrostatic 

charge and are attracted onto aluminium 

plates, like iron filings onto a magnet. 

Honeywell air cleaners are available in various 

sizes and designs to suit the room size, layout 

and decor, in surface-mounted, recessed and 

even portable types that can be wheeled from 

room to room. Reader Reply No.: 84133 

The Winter Garden was designed by architects 

Pringle Richards Sharratt with Interserve 

Building as the main contractor, and has won 

recognition from the Concrete Society and the 

Institution of Civil Engineers. Since its opening 

in 2003 the Winter Garden has won several accolades 

recognising the quality of its maintenance 

and management, including three European 

Federation of Interior Landscaping Groups 

(eFIG) awards, and the coveted Civic Trust 

Green Flag award. 

Peter Johnson of velta said, “We are very 

pleased to have been associated with the prestigious 

building, not least because it demonstrates 

very clearly that the velta industrial system 

is an exceptionally efficient and economical 

way of heating large open spaces.” 

After 700,000 installations, and nearly 40 years 

of innovation and development in the floor 

heating market, velta has established leadership 

with the widest range of floor heating and cooling 

systems for domestic, commercial and large 

industrial projects. The velta portfolio also 

includes solutions for sports halls, including 

sprung floor installations, and exterior systems 

to prevent snow and ice build-up. 

The company offers a complete design, supply, 

installation (system and screed) and warranty 

service - a true one-stop-shop for any size of 

floor heating or cooling project. 


ICS to work 

round DEFRA 

staff 

A two-year project to refurbish the London 

headquarters of the Department for 

Environment, Food and Rural Affairs includes 

a £300,000 contract to update its building 

management system and associated controls. 

Integrated Control Systems, of Wokingham, has 

already started work on the first of eight phases 

of the redevelopment at Nobel House, Smith 

Square, all to be undertaken while the building 

remains occupied and operational. 

The contract calls for the provision of controls 

for new plant such as boilers, chillers and some 

air handling units together with the refurbishment 

and upgrade of other existing items that 

are to be retained and integrated into the new 

BMS. 

The system will also monitor and control the 

operation of more than 100 fan coil units and 

associated perimeter radiators to be installed 

across the 39 zones that have been created 

within the eight floors of open plan and cellular 

offices, a mezzanine level and atrium. 

Tridium technology is to be employed to ensure 

the maximum benefits are obtained from the 

totally open system, including remote access 

through the Internet. 

ICS will be required to strictly schedule their 

operations to guarantee minimum disruption to 

the Defra staff as the work progresses around 

them. 

The contract was awarded by Skanska 

Rashleigh Weatherfoil. 



h.v.a.c. 

Aermec’s extended 

chiller range 

Aermec’s NRC range of air cooled water 

chillers, designed for siting in internal plantrooms, 

has been extended with nominal cooling 

capacities from 46kW up to 264kW, previously 

97kW. Aermec products are distributed 

in the UK by AiAX. 

The NRC features didw centrifugal fans which 

enable the air to be ducted in and out of the 

plantroom. It is available in cooling only, heat 

pump and air cooled condensing versions. The 

cooling only models have the option of partial or 

total heat recovery capability. 

The chillers all use environmentally friendly 

R407C and deliver good efficiency using low 

power consumption scroll compressors and high 

efficiency plate type heat exchangers. 

All models have any number of standard features 

such as water strainers, evaporator heat 

protection, and modular microprocessor control 

system. As an option there are run and standby 

pumps, storage tank and expansion tank modules. 

Aermec is Europe’s largest manufacturer of 

chillers producing in excess of 8,000 per year. 


New TSI model 8375 

AccuBalance® modular 

air balancing tool 

TSI announces the new TSI Model 

8375 Modular Air 

Balancing Tool. 

This exceptionally 

versatile testing 

device for the HVAC 

test and balance and 

the industrial 

hygiene professional 

features a multi-purpose 

digital manometer 

that can be used 

with a variety of common 

test and balance 

tools. 

Available tools include a 

capture hood, a relative 

humidity and temperature 

probe, an air flow probe, 

a pitot probe, static 

pressure probes, and a 

velocity matrix. The 

optional velocity matrix provides 

fast readings of 16 measuring 

points simultaneously, making it 

ideal for a wide variety of measurements 

in fume hoods, 

Biological Safety Cabinets, and 

HVAC systems. 

Technicians will appreciate the 

light weight (3.5 kg) and ergonomic 

design of the AccuBalance capture 

hood base 

assembly, 

especially 

when making 

over-the-head 

measurements - 

as well as the 

fact it can be 

powered by AC 

mains or just 4 AA 

rechargeable or 

alkaline batteries. 

The Model 8375’s 

meter is easily 

attached/detached 

from the AccuBalance 

base assembly to use 

with various accessories 

to perform a 

wide variety of measurements: 

air temperature, 

relative 

humidity, differential pressure, 

static pressure, air velocity or volume, 

and lab hood face velocities. 

Data logging allows test data to be 

downloaded to a PC using the 

included TSI LogDat(tm) software 

program. 


Trade association calls 

time on current attitudes 

Sanyo launches the 

highest efficiency 

mini VRF 

In its continuous effort to provide 

the all round air conditioning 

solution, SANYO - the Japanese 

global air conditioning manufacturer 

- has 

announced the 

launch of the latest 

addition to its comprehensive 

product 

range: the ECOi MINI 

range of small capacity 

VRF systems. 

Specifically developed 

for the 

European market, 

this small, 2-pipe 

heat pump VRF system 

offers premium 

quality air conditioning 

for small to medium sized projects. 

Bob Cowlard, General Manager UK 

& Ireland, SANYO Air Conditioning 

explains: “The ECOi Mini Range 

will enable us to further grow and 

strengthen our position in the UK 

by entering the rapidly expanding 

sector for small VRF systems which 

now accounts for approximately 

20% of the total VRF market. In line 

with SANYO’s corporate policy of 

The Heating and Ventilating Contractors 

‘Association (HVCA) calls for a change in current 

attitudes and a common approach to a 

‘qualified industry’ 

Warning that the construction and building services 

industries could undermine their recent 

years of progress, the Heating and Ventilating 

Contractors’ Association (HVCA) has called for a 

complete review of the multitude of workforce 

registrations schemes along with changes in attitudes 

to quality. 

At recent industry meetings Robert Higgs, 

Director of HVCA, has taken the opportunity to 

talk about the fundamental issue of a ‘qualified 

workforce’. Higgs has said, “We must accept 

that the plethora of standalone registration 

schemes had created confusion throughout the 

construction industry and among its clients. We 

need to rationalise these schemes and it is vital 

that we get this right. 

“Organisations like the HVCA have a duty to, 

and a vested interest in, making sure that 

clients are able to differentiate between qualified 

and unqualified finns. 

“We accept that we must provide a workforce 

that is competent and able to provide independent 

verification of its credentials. This is why 

we have already called for a set of principles 

common to all registration schemes to be drawn 

up and agreed, allowing qualified firms to register 

only once. 

“We also want clients to recognise the importance 

and value of schemes that independently 

verify the technical competence and commercial 

capability of contractors and the skills of 

their workforce - schemes like the HVCA’s own 

independent member inspection and assessment. 

“There will be little point in the industry spending 

time and resources putting its house in order 

if clients are going to continue specifying on 

lowest price. It is vital therefore that we have 

active client support, otherwise there is a danger 

of the industry slipping back into its bad 

habits and adversarial ways”. 

The HVCA has also called for the Government to 

take a lead on these issues. It points out that as 

a major construction client it needed to clear up 

the uncertainty caused by different departments 

adopting different approaches to the 

establishment of contractor competence. 


only producing products that support 

sustainability, the range offers 

the highest efficiency ratings on 

the market -and they are also the 

quietest!” 

“The 3 models within 

the range, which provide 

between 11 and 

15.5kW of cooling 

capacity, offer an 

incredibly flexible 

solution, as up to a 

class-leading 10 indoor 

units can be connected 

to one, single phase 

condensing unit. With 

an indoor diversity 

ratio of 130% and a 

maximum pipe separation 

of 150m, this means 

just one 6HP ECOi Mini could condition, 

for example, 10 hotel bedrooms 

with a 2kW load”. 

The ECOi Mini range features the 

latest DC inverter technology 

which, combined with R410A 

refrigerant, provide EEL Category A 

efficiency, with the 4HP model 

offering a market-leading COP of 

4.06 in cooling and 4.34 in heating. 


24 


h.v.a.c. 

Delivery, installation 

and removal with 

PowerMate powered 

stairclimbers 

PowerMate powered stairclimber, 

mobile tail lift and general 

transporter is one simple 

step to safe, fast, professional 

delivery and installation of heavy 

and awkward loads to 680kg. 

PowerMate moves loads on and off 

vehicles without a tail lift up and 

down stairs, along narrow corridors 

and around tight landings 

(often with difficult access) to 

their final position, also enabling 

removal of an old unit if necessary. 

Compact enough to travel onboard 

vehicle, it is also ideal for 

on/off site delivery and one-man 

operation also makes it a very economic 

handling option. 

No more reliance on third-party 

deliveries, with our powered stairclimbers 

you can keep close control 

over your deliveries - direct to 

your customer - offering complete 

control of the sales cycle. It eliminates 

product and premises damage 

and reduces costs with greater 

efficiency and increased professionalism. 

STAIRCLIMBERS 

Takes the strain out 

of moving tanks, 

motors & pumps, 

refrigeration units 

and a whole lot 

more ... 

A wide range of accessories have 

been specifically designed for 

HVAC users to make delivery even 

easier, these include :- 

Spacer Box - to lift load up the 

frame and achieve load balance 

position 

Metal skid plate - to help slide 

loads along frame with space 

box 

Support stands - to lay load 

and PowerMate horizontal in 

transit 

PTFE slip sheet - to help 

manoeuvre loads in small 

spaces 

Extended width & depth toe 

plates - to carry wider and 

deeper loads 

More than 1,000 PowerMates are 

currently in operation in the UK in 

the HVAC industry moving loads 

such as boilers, furnaces, air-conditioning 

units, motors and pumps, 

hot water tanks, gas cylinders and 

drums. 

Reader Reply 

No.: 84005 

PowerMate 

NEW! 

Get ready for the future! 

Introducing Testo’s innovative new range of 

affordable measurement instruments for 

facilities management. 

Airflow Measurement 

Compact Vane Anemometer - testo 416 

Easy to use anemometer with an attached 16 mm vane probe on a 

telescopic handle (maximum length 890 mm) 

Large Area Vane Anemometer - testo 417 

Features a fixed omni-directional flow-temperature vane (Ø 100 mm) 

to measure flow, volume flow and temperature 

Compact Thermal Anemometer - testo 425 

Attached thermal probe on a telescopic handle for measurements of 

volume-flow, air velocity and temperature (maximum length 820 mm) 

Temperature Measurement 

With optional wireless temperature probes and 

printing facility 

Fast Action Thermometer - testo 925 

Single channel Type K thermocouple thermometer with a wide 

measuring range of -50 to +1,000 °C 

Differential Thermometer - testo 922 

Offering a broad measuring range of -50 to +1,000 °C and a 2-line 

display for easy temperature comparisons 

STAIRCLIMBER 

MOBILE 

TAIL LIFT 

GENERAL 

TRANSPORTER 

RR: 84005 

Please call 01582 767711 

www.stanleyhandling.co.uk 

Tel: 01420 566 815 Fax: 01420 566 813 

Email: te0138@testo.co.uk Website: www.testo.co.uk 

RR: 84003 


h.v.a.c. 

Testo launches new multi-function 

instrument for ventilation and air 

conditioning engineers 

The new Testo 435 has been designed to provide 

air conditioning engineers with a single 

instrument that can measure all of the key 

parameters needed to determine Indoor Air 

Quality (IAQ) and the efficient installation and 

maintenance of Ventilation & Air Conditioning 

(VAC) systems. 

In addition to air velocity, the Testo 435 can be 

used to measure CO2, relative humidity and air 

temperature to ensure conditions are at the correct 

level and to indicate whether air conditioning 

systems are working at optimum levels. A 

range of thermal probes, vane probes and Pitot 

tubes are available for the Testo 435 to allow 

engineers to take measurements of air flow at 

various points in a building. Also available are a 

range of probes to measure absolute pressure, 

comfort level, lux and surface temperature - 

making the Testo 435 a truly multi-functional 

instrument. 

As well as cable connected probes, the Testo 

435 can also be used with a range of wireless 

probe that remove problems such as hindrance 

during measurement and potential damage to 

Jasun Filtration’s 

range of Filbox 

housings hold any 

configuration of filter 

probe cables. The instrument is easily upgraded 

with an optional module and can then be used 

with wire probes to measure temperature and 

(in some models) humidity. 

The Testo 435 is designed for ease of use, with 

easy to follow menus. The 2 advanced models 

(Testo 435-2 and Testo 435-4) offer users the 

ability to allocate measured values to measurement 

locations. These instruments also offer the 

ability to switch between 2 User Profiles: Duct 

Measurement and IAQ. 

The Testo 435 is a robust instrument that is both 

easy to use and of robust construction. For 

example, the housing material (IP 54) offers 

built-in protection against knocks and jars and 

the large illuminated display is set back in the 

housing to offer protection. To assist everyday 

use the instrument features a carrying strap and 

magnets on the back panel for attachment at 

the measuring location. 

The Testo 435 offers users 2 convenient documentation 

options; print out on-site to the 

optional Testo printer or analysis and documentation 

on a PC. The Testo 435-2 and 435-4 mod- 

The UK’s oldest independent filter 

manufacturer, Jasun 

Filtration, is producing a state-ofthe-art 

range of Filbox housings 

able to hold all air filters, in any 

configuration. Designed for both 

internal and external siting the 

housings are manufactured using 

30mm extruded, anodised, low 

weight aluminium framework 

with plastic coated steel panels 

making them light but strong. Also 

included are vice action flush 

locks, which ensure a 100% air 

seal; plastic grab handles and an 

internal flange supplied and fitted 

with insert nuts, pre-drilled to 

match with mezz flanges. 

The Filbox filter housings are available 

in various models in a wide 

range of sizes and dimensions. 

They are capable of holding a single 

row of bag filters of varying 

thickness ranging from 95mm to 

750mm and can be purchased prefiltered 

with a row of panel filters. 

Jasun Filtration also manufactures 

a range of Filbox housings that are 

designed to hold discarb units up to 

600mm and a fine RP rigid bag filter, 

which acts as a smoke filter for 

catering applications. 

The filbox can be supplied as bolt 

together modules if access to the 

installation space is limited, and 

Jasun Filtration can even assemble 

these boxes onsite if needed. 

For buildings requiring high efficiency 

filtration in a very compact 

space, Jasun Filtration’s EcoBox 

incorporates three advanced filter 

technologies for outstandingly high 

efficient filtration performance. 

These are pre-filters, fine filters 

and absorbers (for odours and 

fumes). The EcoBox is appropriate 

for external and internal installation 

and is capable of handling air 

volumes ranging from 850m3/hr to 

60,000m3/hr. Suitable for a range 

of applications requiring protection 

from soot, dust, oil mists and bacteria, 

the Ecobox is ideal for commercial 

Kitchen Exhausts, and for 

use in the air conditioning of clean 

rooms, museums, archives, computer 

rooms, medical and food 

preparation applications. 


els offers users 

the option to 

store both single 

measurements 

and measurement 

series (up 

to 10,000 measurement 

values). 

Data can 

then be analysed 

and documented 

on 

PC using 

Testo’s 

ComSoft 

software. 

The Maxxflo stainless 

steel condensing 

storage water heater 

from Andrews 


Andrews Water Heaters introduced 

for 2005 the Maxxflo stainless 

steel, high efficiency condensing 

storage water heater, 

designed to meet the requirements 

of today’s energy efficient 

market. This latest addition to 

the Andrews product portfolio is 

in line with the demands of the 

new Building Regulations Part L2. 

It is expected to take its place 

alongside the Andrews R300 condensing 

non-storage water heater 

range in the Government’s 

Enhanced Capital Allowance (ECA) 

scheme. 

With the heating industry’s move to 

condensing boilers it is obvious that 

clients will expect water heating 

equipment to also be condensing. 

Andrews has therefore taken steps 

to extend their range of products 

utilising this technology. 

The new Maxxflo range of condensing 

storage water heaters has tank 

options of 200 and 300 litres capacity 

each with four output sizes from 

30 to 120kW. The high efficiency 

stainless steel heat exchangers, 

numbering up to 4 depending on 

output, pre-mix modulating gas 

burners and stainless steel tank 

design allow the heater to generate 

hot water in the condensing mode 

up to 80% of the tank volume, producing 

a nett efficiency of 109%. 

This will provide numerous solutions 

in commercial and industrial 

applications where the storage 

type of condensing water 

heater is preferred. Furthermore, 

the small footprint of the Maxxflo 

and its multiple flue options enable 

installation in unusually problematical 

locations. 

The stainless steel tank has a single 

bottom drain, large clean out opening 

and a built-in anti-legionella 

feature. The cold water from the 

base of the tank is fed into the 

externally mounted heat exchangers 

and fed to the top of the tank. 

Therefore, hot water is available 

instantaneously. The Maxxflo 

heater temperature can be set 

between 40 and 70ºC. A digital 

electronic controller operates the 

pre-mix fully modulating gas burners 

fitted to each of the heater 

modules. Reader Reply No.: 84064 

26 


h.v.a.c. 

Creda Heating welcomes 

new Part L regulations 

Creda heating, the space heating brand by 

Applied Energy Products, has welcomed 

changes to Part L of the Building Regulations 

that aim to conserve fuel and power and 

improve levels of thermal insulation in the 

home. 

Richard Scott, Business Manager at Applied 

Energy with responsibility for Part L said, “The 

changes set out tougher minimum standards for 

heat loss and air tightness; ensuring that 100% 

efficient electric heating and hot water will 

continue to be installed across the country” 

Designed to lessen the emissions of carbon dioxide 

from UK homes and thereby reduce the 

impact on climate change, the revisions are due 

to come into force in April 2006. 

The new regulations will require all new homes 

to achieve a Target Carbon Emission Rate and it 

is expected that the improved standards will be 

Six Andrews new Maxxflo condensing storage 

water heaters have been installed in various 

locations on the Streatham Campus of the 

University of Exeter. They join numerous 

other Andrews water heating and boiler 

installations already operational on-site, 

selected from this leading specialist’s comprehensive 

range. These include R300 Supa- 

Heat boilers, R300 Supa-Flo instantaneous 

high efficiency water heaters, CSC storage 

water heaters with fan assisted balanced flue 

and the WSC compact wall-mounted continuous 

flow water heater. 

This institution places great importance on 

environmental considerations when allocating 

these investment resources. Hence, when the 

first services plant was replaced under this programme 

approximately five years ago, well 

reflected and strengthened by best-practice 

endorsing bodies in the building trade. Creda 

have developed solutions to support specifiers 

in meeting this target. 

Mr Scott added “We welcome these amendments 

because they raise the bar. We only 

endorse best practice design and combined with 

our range of advanced electric heating products 

we are already providing levels of efficiency 

and responsiveness not demanded by Part L 

until next year.” 

Extensive consultation with the Government has 

confirmed that specifiers can carry on recommending 

modern electric heating and hot water 

services under the revised Part L. Electric still 

provides the best solution for millions of homes 

across the UK. At the point of use it’s 100% efficient, 

simple to design and quick to install. 

Products such as modern electric storage 

heaters utilise low-cost night-time energy production. 

Combined with panel heaters and the 

advanced ‘mains borne’ Credanet central heating 

system, they exploit the benefits of 100% 

efficient electric heating to provide clean, safe 

and low maintenance heating and hot water. 

The company noted that the Governments aim 

of increasing electricity generation from renewable 

sources ensured a vibrant future for electric 

heating & hot water. 

Creda is developing a range of products which 

would far exceed minimum standards, and go 

further towards achieving the Government’s 

emission targets. The company highlighted the 

already available Creda ‘Digitemp’ air-source 

heat pump as another route to Part L compliance; 

whilst also providing heating, cooling and 

dehumidification Reader Reply No.: 84089 

Savings at University with 

Andrews condensing units 

ahead of the last revisions to Part L2 of 

the Building Regulations, the University 

Estates Department adopted the energy 

saving principles of separating and 

decentralising the heating and hot 

water loads. 

Andrews R300 Series boilers and direct 

gas-fired instantaneous water heaters 

or storage water heaters can fully 

exploit the savings potential of a 

decentralised system. Using condensing 

technology, the R300 and MaxxFlo 

units recoup the energy from combustion 

gases, which conventional systems 

release into the atmosphere. 

R300 Supa-Heat boilers were specified 

in the sports hall and five accommodation 

blocks, together with Supa-Flo instantaneous 

water heaters in the largest building, 

replacing traditional space heating boilers 

linked to large hot water calorifiers. In three of 

the other four residential buildings and the 

sports hall, the new Maxxflo condensing storage 

water heaters were used. The one-off non-condensing 

CSC balanced flue storage water heater 

was a straight replacement for a malfunctioning 

unit of another make. In the laundry, the compact 

WSC44 is mounted on an internal wall, saving 

floor space and minimising running costs by 

supplying a constant flow of hot water only as 

needed. 

The R300 units fire only on demand, saving on 

fuel consumption and energy losses are further 

minimised by a rapid response premix modulating 

burner. Reader Reply No.: 84096 

The essential guide to 

air conditioning from 

Powrmatic 

A completely new technical manual has been 

published by Powrmatic covering its heat 

pump based range of air conditioning equipment. 

Designed to provide customers with 

comprehensive information on specification, 

installation and commissioning, Powrmatic 

believe its new manual will become ‘the 

bible’ for heating engineers wishing to develop 

into air conditioning. 

Running to some 40 page in total and designed 

primarily for use amongst Powrmatic’s customer 

base of registered installers, the manual 

provides a technical overview of each 

Powrmatic model in the range, its cooling and 

heating performance, technical specification, 

plus a highly detailed and illustrated step-bystep 

guide to product installation, testing and 

commissioning. 

Throughout the manual, schematic illustrations 

are used extensively to guide the reader 

through all installation procedures, in an easy 

to follow, step-by-step format. 

Specific sections cover installation layouts, 

installing indoor and outdoor units, circuit diagrams, 

pipe work connections, pressure testing, 

charging of refrigerant, commissioning the 

system and recovery of refrigerant. 

Powrmatic believe this is the most comprehensive 

document of its type currently available 

and, when used in conjunction with the company’s 

own air conditioning training courses, 

will enable engineers to install products efficiently, 

safely and of course profitability! 

Powrmatic run a range of residential training 

courses (2 and 5 day) from their purpose 

designed training centre at Ilminster, 

Somerset. Under the direction of course tutor, 

Martin Hook, all courses are CITB approved and 

are split into a series of modules. The 2 day 

modules costs just £250.00, whilst the full 5 

day multiple course is £625.00 (excluding 

accommodation). 

Powrmatic are now in the unique position of 

being able to provide a total programme to 

heating engineers wishing to benefit from the 

increasing demand for air conditioning. From 

their highly efficient product range, which represents 

remarkable value for money, through 

specialist training to on-going customer support 

and technical back up, Powrmatic can now 

provide the total solution and copies of the 

new technical manual are freely available from 

Powrmatic direct. Reader Reply No.: 84075 


health & safety 

Health 

and 

Safety: 

Where are your priorities? 

28 

We’ve all seen those ‘had an accident at 

work?’ adverts on the TV, encouraging 

employees to take legal action against their 

employers and sue them for thousands of 

pounds worth of damages. Often their claims 

are substantiated by a company’s lack of 

health and safety training initiatives in place 

for their workers. The damage to a company’s 

image and brand can be immense in 

the light of a health and 

safety law suite. Large 

organisations rely on you 

as responsible Facilities 

Management and assume 

sound health and safety 

policies to be implemented 

as a fundamental part of the 

service. 

Many accidents with the 

resulting claims and negative 

publicity can be easily avoided 

by arranging a suitable health 

and safety training scheme. 

Accredited qualifications from 

the Chartered Institute of 

Environmental Health (CIEH) 

reward both you and your employees, 

and provide your workforce 

with the skills to maintain a high 

level of safety when serving your 

internal and external customers. 

CIEH qualifications can help you 

reduce workplace health and safety 

incidences, protect/reduce your 

insurance premiums, improve the 

working environment and limit staff 

absenteeism. Offering CIEH qualifications 

can also help you add a sense of 

value to employees that boosts both 

moral and retention, lowering staff 

turnover levels and improving employee 

commitment to learning. You can be 

reassured that the training your employees 

receive is approved to national education 

standards and covers a detailed 

range of information suitable for their 

role. Your employees will understand the 

importance you place on health and safety 

because you have provided them with the 

highest quality of training available. CIEH 

qualifications will also equip your employees 

with the knowledge and skills to fulfil their 

legislative work duties. 

You will be aware that there are many issues 

addressed with legislation that come under the 

umbrella of health and safety, some of which 

are a greater concern for the consensus employer. 

The core health and safety issues are covered 

in the CIEH Foundation Certificate in 

Health & Safety in the Workplace, the CIEH 

Level 2 Certificate in Supervising Health and 

Safety and the CIEH Advanced Certificate in 

Health and Safety in the 

Workplace. The 

foundation level 

qualification is suitable for all 

your employees and covers all the essential 

basics of health and safety, such as what to do 

when there is a fire or key risk areas associated 

with sitting at a work station. The level 2 qualification 

is for those who supervise your 

employees in the workplace, providing instruction 

and guidance for ensuring health and safety 

is implemented correctly and continuously in 

your workplace. The advanced level certificate 

is for you and your managers, covering a wide 

and detailed spectrum of health and safety 

requirements. For more focused training 

relating to specific issues the CIEH also provide 

certification in the areas of stress 

awareness, manual handling, COSHH and 

risk assessment. 

The CIEH is an international awarding body 

with over 6 million people worldwide that 

have successfully completed a CIEH 

accredited qualification. With over 4,500 

accredited training centres and more 

than 15,000 registered trainers across 

the UK, The Chartered Institute of 

Environmental Health, est. 1883, is one 

of the largest providers of accredited 

qualifications in health and safety, 

food safety and environmental protection. 

The CIEH is also the charity 

membership body for some 10,000 

Environmental Health Officers. 

Essentially in relation to safety, 

what your business needs to know is 

that the Chartered Institute of 

Environmental Health provides 

qualifications to enable employers 

and employees to understand 

environmental safety legislation 

and the impact businesses can 

have on employees and public 

health. Additionally accredited 

CIEH qualifications can form 

part of in-company training 

schemes provided by registered 

trainers, or delivered by 

registered external training 

companies. 

Currently under development 

by the CIEH are eight new 

and revised qualifications in 

both the health and safety 

and food categories, due to 

be launched in the first 

half of 2006. More information 

will become available later this 

year, however you can register your interest 

now to find out more and we will keep you up to 

date as the developments progress. To stay in 

the loop about the new CIEH qualifications, 

email r.ford@chgl.com with the subject heading 

‘New qualifications’. 

Reader Reply 

No.: 84114 


❲❊❏■❳❪ 

❏▼❱❲❳ 

ESSENTIAL 

WORKPLACE 

SKILLS 

CIEH QUALIFICATIONS GIVE THE 

PREFERRED SKILLS TO ALL 

EMPLOYEES IN HEATH AND SAFETY 

With CIEH qualifications you can: 

• reduce workplace health and safety 

incidences 

• protect/reduce insurance premiums 

• improve the working environment 

• limit staff absenteeism 

• demonstrate commitment to quality 

To find out how you can do all this, 

please contact Rebekah on 0207 827 5855* 

(email: r.ford@chgl.com) 

*Lines are open between 9am and 5pm Monday to Friday, except Public Holidays 

BE CERTAIN 

BE QUALIFIED WITH CIEH 

www.CIEH-Coursefinder.com 

RR: 84114


RR: 84134 

SAFed launches new safety 

reference point on the web 

The Safety Assessment 

Federation (SAFed), the UK’s 

leading trade body for the 

independent engineering 

inspection and certification 

industry, has launched its new 

website. Located at 

www.safed.co.uk, the site is 

aimed at all of those concerned 

with health and safety, 

particularly within the workplace. 

Richard Hulmes, SAFed’s Chief 

Executive commented. “The 

new website represents a complete 

overhaul of the structure, 

content and navigation of the 

previous site to create an 

invaluable and user friendly 

safety reference resource. As 

SAFed’s member companies 

operate across all industry sectors, 

this site will be of particular 

interest to all those responsible 

for health and safety within the workplace. 

Senior Management, Risk Managers, Health & 

Safety Offices, Duty Holders, Plant Managers, 

Engineers, Finance Directors and Regulators will 

all benefit from regularly visiting the site” 

New to the site is a public information page with 

free guidance documents, on topics as diverse 

as lifting equipment and cafe boilers, along with 

a useful FAQ page. The Publications page has 

been updated with the latest SAFed publications 

BY LAW * 

You MUST 

Prevent 

Ladder Accidents 

Contact Ladder Safety Supplies for the 

UK’s very best range of ladder safety 

equipment, including Rojak Stopper, 

Ankalad Stabiliser, 

Ladder M8RIX. 

We also supply 

staging, restraints 

& harnesses. 

Tel/Fax 

01273 220363 

on industry guidance and best practice. For the 

first time the complete range of British 

Standards Institution’s 38,500 publications can 

also be ordered alongside SAFed’s own publications. 

Those interested in joining SAFed can find 

advice on the benefits of becoming a SAFed 

member, and explanation of the types of membership 

available, along with a list of current 

membership criteria and fees. Further advice 

www.laddersafetysupplies.co.uk 

*New work at Height regs 

New Slingsby 

catalogue meets all 

your workplace needs 

The brand new Autumn / Winter 

catalogue from leading industrial 

and commercial equipment specialists, 

Slingsby, is out now. With 

over 30,000 essential workplace 

items, it’s their biggest edition to 

date and includes three brand 

new sections devoted 

to flooring, 

environmental 

and waste management 

and retail 

supplies alongside 

more established 

ranges such as handling, 

storage and 

premises equipment. 

Containing 200 extra 

pages, over 2000 brand 

new products and 

stacks of advice and 

information the Slingsby 

catalogue is the complete 

single source solution 

for all workplace 

needs. 

The new look catalogue 

has a contemporary new design and 

fresh clean layout, products are 

now even easier to locate and the 

colour-coded catalogue sections 

on inspection services can be 

sought from SAFed member 

companies, whose contact 

details and websites are listed 

on the site. The website also 

provides useful links to recognised 

organisations such as HSE, 

BSi, dti, RoSPA and UKAS, as well 

as links to view the relevant legislation. 

An improved interface 

has made it quicker and easier 

to locate the relevant page, 

despite the site containing significantly 

more information. 

Richard concluded. “The SAFed 

website can be used as a focal 

point for all issues and concerns 

relating to the inspection and 

certification, safe use and operation 

of plant, machinery and 

equipment. SAFed aims to build 

on this and provide updates on 

relevant standards, guidance, 

best practice as well as domestic 

and European legislation so that the safety 

message can be delivered as widely as possible. 

Through the site, any individual or organisation 

involved with setting, maintaining or complying 

with standards for equipment inspection or 

safety in the workplace can get access to the 

relevant advice, guidance and information provided 

by a reputable source.” 

Reader Reply 

No.: 84109 

and clear cross-references aid navigation 

around the comprehensive 

product range. 

Marketing Director, Lee Wright says 

“Our catalogue and product range 

just keeps getting 

bigger and better, 

we have improved 

the design of the 

new catalogue with 

our customers in 

mind, and the 

result offers even 

more choice and 

value than ever 

before.” 

Slingsby have a 

unique “no 

quibble guarantee” 

to 

ensure complete 

peace 

of mind, and 

together 

with a 12- 

month warranty scheme on all 

products, an impressive customer 

loyalty scheme, free delivery and 

no minimum order, Slingsby certainly 

are a hard package to beat. 


30 



Drugs related litter (DRL) looms large as a 

security issue in public-facing organisations, 

says PHS facilities survey 

In the eighth PHS Quarterly Facilities 

Management Survey, which investigated some 

of the security issues faced by organisations 

with public access, drugs related litter (DRL) 

stood out as a widespread and significant 

problem for facilities managers working in 

those areas. While the problem 

might be reduced, considerably, 

by consultation 

with external resources like 

the police, local authorities 

and government agencies, 

most organisations take a DIY 

approach to DRL, drawing up 

their policies and procedures 

‘by internal staff only’, and with 

DRL findings often left to FMs to 

manage, with equipment but 

without much training or 

informed guidance. 

The Survey - which conducted telephone 

interviews with 200 facilities 

professionals in public-facing sectors 

in May 2005 - looked at security in 

general, and at public demonstrations 

and DRL in particular. 

DRL findings were as follows: There 

was high recognition of the term ‘drugs 

related litter’ (66%) amongst survey 

respondents, with nearly two thirds 

(61%) of those who knew, having also found DRL 

on their premises at some time or another. 

Nearly half reported that such findings were 

rare, however, although it was still unsettling to 

discover that 17% found DRL on their premises 

on a weekly basis, with 13% reporting monthly 

findings. 

Most respondents who had found DRL, also had 

policies and procedures in 

place to deal with it (87%). 

The majority, however, 

were drawn up ‘by internal 

staff only’ (42%), 

without reference to any 

form of external guidance 

and reflecting a 

degree of ignorance or 

confusion over available 

and accessible 

resources. 

Echoing this outcome, 

most organisations 

(59%) will deal with 

any DRL found on 

their premises 

themselves, rather 

than seek advice 

from the police, 

local authorities 

or government 

agencies. 

Although the majority of 

organisations (77%) have invested in some 

sort of dedicated equipment, such as specialist 

containers and protective clothing, to help them 

handle DRL, less than a third (32%) had invested 

in training, to support the safe and effective use 

of their equipment, or the safe and effective 

handling of DRL in general. 

Furthermore, 40% of organisations accessible by 

the public have no dedicated person on site to 

deal with DRL, although FMs came top of the list 

of job titles that do, bearing responsibility for 

DRL management in 36% of organisations. 

Other findings: As a general security issue, most 

surveyed organisations reported unauthorised 

access of restricted areas at some time or 

another, with a hefty 26% reporting that this 

happened weekly or more frequently. 

Encouragingly, FMs do appear to be properly 

involved in developing access control measures, 

the vast majority having specified requirements 

or been consulted during system development 

(70%), as well as managing day to day operation 

(80%). 

Public demonstrations don’t appear of 

widespread concern, experienced by just 28% of 

respondents, which may explain why less than 

half had policies and procedures in place to deal 

with them. 

Peter Cohen, Chief Executive of the PHS Group 

plc, comments: “The PHS Quarterly FM Survey 

was launched for the benefit of our customers, 

to reveal interesting and relevant facts for 

Facilities Managers about their industry and 

about the practices and opinions of their peers. 

“The Survey is of wider interest, however, as 

FMs are an unseen barometer of business confidence, 

being managers of company re-organisation, 

departmental investments and other grassroots 

indicators of business health.” 

Reader Reply No.: 84053/189 

Wedging open fire doors is illegal and dangerous. 

Dorgard is the safe, legal and cost effective solution 

for any environment. 

Dorgard features 

• Wire-free technology 

• Installs in minutes 

• Automatically releases 

fire doors when the fire 

alarm sounds 

• Holds a fire door open 

in any position 

• Accepted by the Fire 

Brigade 

Tel 0870 850 0085 

www.firecoltd.com 

sales@firecoltd.com 

RR: 84112 

www.practicalfm.co.uk 

31


Fireco’s dedicated 

fire alarm listening 

technology... 

Responding to important new legislation 

On Stand F7 at this year’s Total 

Workplace Management Show 

(TWM 05) Fireco, the UK’s experts 

in dedicated fire alarm listening 

technology, will be showing a host 

of exciting new innovative products 

and services developed in 

direct response to important market 

and legislative changes. 

Visitors will be able to see product 

demonstrations and talk to Fireco’s 

experts about products and services 

including: DORGARD SERIES 

OCS Technical tests 

AstraZeneca 

The Safety division of OCS Technical has been 

awarded a contract to test fall arrest systems, 

eyebolts and guard railings with pharmaceutical 

giant AstraZeneca. 

Engineers and surveyors from OCS Technical will 

test current systems, make suggestions for 

improvements and provide advice on the most 

appropriate safety systems to use. Engineers 

will maintain and test each eyebolt over the 

coming years in compliance with British 

Standard 7883:1997. 

The OCS eyebolts, formerly known as Centuryan 

eyebolts, are used with full body safety harnesses 

and lanyards up to 2 metres long that 

incorporate energy absorbing devices. 

On winning the contract Chris Cracknell, Chief 

Executive of OCS, said: “OCS Technical was 

awarded this contract because we are able to 

provide one complete contract to a client who 

previously had two separate suppliers in place. 

“With our industry experience 

we are able to provide 

AstraZeneca with 

peace of mind by thoroughly 

testing their safety access 

systems once a year. In this way 

we can help our client comply 

with all health and 

safety 

legislation. 

“ 

which now provides a wire-free 

solution for legally holding open 

fire doors in any position for all 

environments; DEAFGARD SERIES a 

wire-free solution for communicating 

the sound of the fire alarm to 

deaf and hard of hearing people; 

and TRAINING AND CONSULTANCY 

with fully qualified fire safety consultants 

providing a comprehensive 

range of training and consultancy 

services. 


Reader 

Reply 

No.: 

84011 

ARK Leisure 

Management has 

launched 5 different 

Wellness 

Programmes covering 

healthy eating, 

stress, work-life 

balance and ways to 

work more exercise 

into the daily workplace 

routine. 

These programmes 

have been specifically 

designed to 

work within a corporate 

environment, 

and engage 

all staff, including 

those who don’t 

habitually pay 

attention to their 

health. 

Studies have demonstrated the link 

between fit, well staff and gains in 

productivity and performance 

many times. Corporate fitness 

provider ARK manages in-house fitness 

facilities for some leading corporations 

including British Airways 

plc, MDonald’s and Rolls-Royce. 

ARK director Andy Kay says ‘Real 

wellness programming means 

reaching as many staff as possible 

T-Mobile initiates defibrillator 

programme throughout UK 

One of the world’s leading mobile telephony 

providers, T-Mobile, has initiated a health and 

safety programme in the UK through which 

approximately 65 first aid trained employees 

have recently been trained to administer 

early defibrillation. Six Laerdal Heartstart 

First Aid Defibrillators have been installed at 

T-Mobile UK’s head office in 

Hatfield, Hertfordshire, with a 

further ten distributed 

throughout the company’s 

other offices across the UK. 

Over 270,000 people in the 

UK suffer a heart attack 

each year - that’s one 

heart attack every two 

minutes. Thirty percent 

of sudden cardiac arrest 

victims die before they 

even reach hospital. If 

defibrillated within 

two to three minutes 

of collapse, the 

chances of the victim’s 

survival are increased by up to 50%. 

Around 6,500 people are employed by T-Mobile 

in the UK. Through regular campaigns, the company 

promotes the importance of healthy 

lifestyles to its staff in an effort to minimise 

stress and ill health. It also strives to provide 

the best health and safety facilities possible, 

having won a number of external accolades in 

recent years. The facilities include statutory 

first aid training, additional training in early 

defibrillation and the provision of a defibrillator 

New wellness 

programmes take 

fitness out of the Gym 

through engaging initiatives that 

involve people at the level they 

feel is right for them, and address 

a whole range of issues including 

diet, exercise, relaxation, awareness 

and mental health.’ 

The ARK Weliness Programmes 

include Eat Well Week, Take Time 

Out Day, Make a Small Change 

Week, the mission and MOT Your 

Life. Reader Reply No.: 84137 

for use before the arrival of an ambulance. In 

most cases of sudden cardiac arrest, the rate of 

successful recovery decreases by 10% per 

minute if defibrillation is not administered. The 

T-Mobile UK defibrillator programme has been 

initiated so that if a member of staff or a visitor 

should collapse from sudden cardiac arrest, 

trained staff can administer life-saving 

treatment within the crucial 

first few minutes. Laerdal 

Medical advised the most 

appropriate defibrillator for T- 

Mobile UK’s needs, and also carried 

out some initial training. 

Tony Kemp, Product 

Development Manager at 

Laerdal Medical Ltd, comments, 

“Each year, over 12,000 people 

suffer a cardiac arrest in a public 

place.1 The government scheme 

to install defibrillators in public places 

has highlighted the importance of early defibrillation 

within health and safety departments in 

many private sectors. The HeartStart First Aid 

Defibrillator is small, robust and surprisingly 

easy to use, and is the preferred defibrillator of 

many first responder organisations in the UK. 

Since the installation of Heartstart defibrillators 

in leisure centres, stadiums, health centres, 

shopping centres, public transport stations, 

hotels, office buildings and other public places, 

we are getting increasing reports of community 

first aider defibrillator saves, which is fantastic 

news.” 


32 



Kee Klamp wins case 

in Woking for DDA 

compliant 500 Series 

Vimpex’s Fire-Cryer(r) multi-message 

voice enhanced sounders are 

being used by Odeon Cinemas 

nationwide to ensure that members 

of the public are not confused 

by conventional alarm 

sounders in the event of an evacuation. 

Standard, Midi and Maxi Fire- 

Cryers(r) have been installed by 

Essex Electrical plc in 34 of Odeon’s 

Cinema complexes throughout the 

UK. The wide product range available 

within the Fire-Cryer(r) family 

is ideally suited to the different 


Reading-based Kee Klamp Ltd is 

helping Woking Magistrates Court 

meet the requirements of the 

Disability Discrimination Act 

(DDA) and Building Regulations 

Pt.M:2004 with its latest innovation 

in tubular fitting design. 

Fittings from the company’s specially 

developed 500 Series have 

been used to construct five new 

handrailing structures at the main 

entrance to the Court, ensuring 

safe and easy access for all visitors. 

By installing the handrailing, the 

Magistrates Court is ensuring compliance 

with the latest health, 

safety and legislative guidelines. 

Under the terms of the DDA, all 

commercial and public building 

owners are obliged to provide nondiscriminatory 

balustrading and 

handrailing on stairways and 

ramps. Meanwhile, the Building 

Regulations recommend an outside 

diameter tube size for such installations 

of between 40mm- 

45mm. Improvements to 

the key walkway points at 

Woking Magistrates Court 

have involved the installation 

of over 35 linear 

metres of new handrailing, 

assembled using the 

500 Series of fittings from 

Kee Klamp Ltd which satisfies 

these demanding 

specification criteria. 

The new 500 Series of Kee 

Klamp® fittings is specifically 

designed to give a smooth 

handrail with size 7 tube (outside 

diameter 42.4mm). It is therefore 

compatible with the DDA recommenaations, 

unlike many other fitting 

ranges currently on the market. 

The new series of structures, which 

extends up the steps to the 

Magistrates Court, can thus provide 

optimum safety, guidance and 

accessibility for all users. 

The new fittings can also be powder 

coated in a choice of RAL 

colours to meet the visibility and 

“not cold to the touch” requirements 

of the DDA. At Woking 

Magistrates Court, they are finished 

in a light ivory colour which 

gives an attractive appearance and 

benefits the sight-impaired Court 

visitor. 

The new Kee Klamp® 500 Series 

incorporates a total of nine new fittings 

and is supplied with versatility, 

ease and speed of installation in 

mind. Reader Reply No.: 84020 

Clear message for 

film goers” 

environments found in a typical 

cinema. Maxi Fire-Cryers(r), with 

their high-power 116dBA output, 

are typically positioned behind the 

screens providing wide coverage 

for the seating areas. In other 

areas of the cinema complexes, 

standard and Midi Fire-Cryers(r) 

have been seamlessly integrated 

with the fire alarm system. 

Available with user selectable messages, 

Fire-Cryer(r) requires no 

special wiring and can be 

retrofitted to existing installations. 

The units can be fully synchronised 

and have a low current 

consumption allowing 

simple replacement of 

existing sounders and 

bells. The Fire- 

Cryer’s(r) multi-message 

capability also 

ensures that system 

test and all clear messages 

can be easily 

transmitted avoiding 

confusion with the 

fire/evacuation alarm. 


www.safetylearning.co.uk 

Health & Safety 

E-Learning 

Now with Group Training 

• Single User Training 

• New and Unique Group Training 

Option with interactive Handsets 

• Cost Effective Training 

• 16 Fully Customisable Modules 

• Bespoke Modules Available 

• Printable Certificates 

Save up to 90% 

on your current 

Health & Safety 

Training 

PFM1 

Phone 0845 345 1703 

Fax 01745 536195 

Email sales@safetymedia.co.uk 

FREE £100 Trial Account 

www.safetylearning.co.uk 

RR: 84094 

33


New directory 

available on first 

aid and fire 

fighting equipment 

A new directory has been published by the 

Fire Extinguishing Trades Association (FETA) 

containing invaluable information on the use 

of fire extinguishers, along with contact 

details for all members of the association. 

The Directory is one of the most popular items 

produced by FETA, providing at a glance a list of 

companies who supply, install and maintain first 

aid fire fighting equipment. 

At the back of the directory there is also a guide 

to the range of extinguishers available, including 

the applications to which they are suited. 


Maritime history 

benefits from wire 

free fire protection 

Brunel’s steam ship, the ss Great 

Britain, was an engineering marvel, 

way ahead of it’s time, so it is 

fitting that today’s latest technology 

is being used to provide new 

levels of fire detection for this 

historic ship. As part of a £11 m 

project to restore the ss Great 

Britain as a major tourist attraction, 

EMS 

Group’s 5000 FirePoint radio analogue 

addressable fire detection 

system is providing wire-free fire 

detection for the 

ship itself, dry 

dock and the associated 

complex. 

The system consists 

of 5 control 

panels and 190 

devices, the control 

panels being 

networked by 

radio ensuring 

seamless communications 

between 

each of the buildings 

and areas of 

protection without 

Health & Safety management 

at the click of a button 

having to install 

expensive sitewide 

cabling. 

The project was developed with a 

local approved installer in co-operation 

with the main project managers, 

Capita Symonds and the 

Bristol office of consultants WSP. 

WSP have successfully collaborated 

with EMS on a number of fire 

detection projects and so already 

knew the many benefits a wire-free 

solution would bring to the project. 

5000 FirePoint eliminates costly 

fire rated cable and the damaging 

works associated 

with installing 

wired systems - an 

important issue 

when restoring a 

historic landmark 

such as the ss 

Great Britain. As 

wiring is eliminated 

the field 

devices can easily 

be moved or 

upgraded in the 

future if the fire 

protection for the 

ship and buildings 

needs to change. 

RR No.: 84048 

New catalogue from 

Signs & Labels 

Signs & Labels has just launched 

its brand new Safetyshop catalogue 

for Autumn/ Winter 2005 

containing a brand new 24 page 

section filled with 100’s of exciting 

new products. 

Their 608 page catalogue is packed 

with over 21,000 health and safety 

products and up to date health and 

safety legislation advice. Inside you 

will find: 

• The UK’s Leading Range of 

Safety Signs. Signs meet the 

requirements of B55499 Part 5, 

which satisfies all current UK 

legislation and communicates 

best practice for meeting the 

management of health and 

safety in the workplace. 

• Safetyshop now offers 

a range of first 

aid/fire marshal 

update signs. 

This allows you 

to update your 

personnel signage 

easily when the 

nominated persons 

change. 

• A comprehensive 

new range of ramps 

and accessories to 

help you comply with 

the Disability 

Discrimination Act 

Recognising the importance of a 

safe working environment and 

the emphasis currently placed 

on the management of Health 

and Safety at every organisational 

level, ESS-UK, the total support 

services division of Compass 

Group, has introduced an innovative 

on-line Health and Safety 

reporting structure to its already 

comprehensive web-based and 

award winning Health, Safety, 

Quality and Environmental system, 

creating a common platform 

that reduces administration 

time and improves business efficiency. 

ESS-UK’ s resourceful on-line 

reporting system captures Health and Safety 

data at source, consolidating information into a 

central information store, ensuring the effective 

management of legal requirements in 

respect of accident record information. 

Reliance on distributed spread-sheets, faxes, e- 

mails and the traditional ‘accident report book’ 

has been significantly reduced with the introduction 

of the web-based system, which provides 

employees at every level and location with 

a single source infrastructure that offers security 

and flexibility in the management of Health 

and Safety reporting requirements. 

At present ESS-UK has approximately fifty business 

locations throughout the UK, employing 

around 1500 staff, all of whom benefit from this 

unique web-based system, enabling the capture 

of data on individual accidents, incidents, hours 

worked and events at source. This offers significant 

benefits in terms of consistency and 

streamlining the reporting process and providing 

a central information store and instant reporting 

options. 

Rowena Edwards, MD of ESS-UK commented: 

“The introduction of our on-line Health and 

Safety reporting system further demonstrates 

our commitment to good working practices and 

our efforts to create an environment of self 

driven continuous improvement. The new system 

also communicates a positive attitude 

towards Health and Safety data management to 

all our employees. 

“This is a significant endorsement of the unique 

approach we take in creating a safe and efficient 

working environment and also demonstrates 

our commitment towards long-term 

business efficiency. 


Part 3. 

• A new range of hand washing 

and food safety 

booklets/posters designed for 

employees to understand the 

importance of reducing the 

spread of infections such as 

MRSA in the workplace. 

• The new HandiMark portable 

label maker, which allows you 

to create custom safety and 

facility labels when you need 

them, at the touch of a button. 

• WEEE regulation labels to 

encourage the re-use and recycling 

of electrical and electronic 

equipment. 

• Noise at Work Regulations are 

proposing new action 

levels as from February 

2006 and Safetyshop 

have introduced a 

new range of signs to 

help you comply. 

Next day delivery, 

competitive prices, 

no minimum order 

charges and a 14 

day no risk trial are 

all part of the 

exceptional customer 

service 

offered by 

Safetyshop. 


34 



OCS Technical’s 

safe roof 

walkways 

The Safety division of OCS 

Technical has added a walkway 

system to their already wide 

range of products to provide designated 

walkway facilities to customers. 

Installed by OCS Technical’s Safety 

division, the Suregrip System is 

produced from recycled UPVC and, 

in most circumstances, can be 

installed without penetrating the 

roof membrane. This allows property 

managers to establish a safe 

walkway, providing access to roofs 

and exteriors, without compromising 

the roof’s guarantees or risking 

leaks. During the extrusion process, 

a unique safety tread is incorporated 

onto the top plank, ensuring 

that the surface remains non-slip, 

even when wet. 

The Suregrip Walkway System helps 

provide the means of safe access to 

the requirements of the 

Construction (Health Safety & 

Welfare) Regulations 1996 and the 

Construction Design and 

Management (CDM). The system 

also conforms to the Health Safety 

Executive’s guidelines in the 

HS(G)33 booklet on Health and 

Safety in Roof Work. 

Commenting on this latest product 

Chris Cracknell, Chief Executive of 

OCS said: “We have introduced this 

new walkway system, produced 

from recycled materials to protect 

the environment, to ensure that 

our customers can rely on us for 

their complete safety requirements. 

In line with evermore stringent 

health and safety regulations 

this system will improve customers’ 

working environments and ensure 

the safety of their employees.” 

OCS Technical offers cost-effective 

solutions where fall prevention is 

required. Up to one third of all 

accidents are falls from height, and 

half of these relate to maintenance 

operations, so correct advice and 

long-term solutions are a necessity. 

OCS Technical considers risks at an 

early stage, and offers equipment 

that is suitable for the location, 

nature and frequency of the works. 

Technical looks to remove the hazard 

altogether or at least what is 

reasonably practicable, to control 

potentially dangerous situations 

and provide collective and individual 

protection. 

Through three divisions - Safety, 

Access and Mechanical & Electrical 

- OCS Technical surveys premises 

and recommends, installs and 

maintains safety and access systems. 

OCS ensures that installations 

comply with legislation and 

offer long lasting, cost effective 

solutions. 


MAKE THE 

WORKPLACE A 

SAFER PLACE 

With stringent legislation and guidelines for 

safe working, protecting your maintenance 

employees from accidents or injury is vital. 

OCS provides a range of safety systems 

designed to aid safe working and make 

compliance both easy and cost-effective: 

• Latchway Mansafe 

• Eyebolts 

• Ladder Ties 

• Installation, Inspection & Testing 

• Pushlocks 

• Roofanka 

• Access Walkways 

• Roof Edge Barriers 

• Vertical Safety Ladders 

TRANSPORT // CATERING // CLEANING // TECHNICAL // 

HYGIENE // SECURITY // INTEGRATED SERVICES 

To speak to one of our safety specialists call 

www.ocs.co.uk 

0800 028 0718 

RR: 84142 


35


36 

The answer 

to asbestos 

As many thousands of commercial buildings still do not comply with 

the Control of Asbestos at Work Regulations 2002, demand for external 

expertise and assistance is soaring. New to the marketplace, 

Tersus Group is one of the largest, UKAS accredited asbestos consultancies 

in the UK. Launched with considerable financial backing in 

November 2004, the Group has offices in London, Brighton and 

Sheffield, directly employing over 70 surveyors and analysts as well as 

operating a dedicated asbestos testing laboratory. Capable of undertaking 

the entire asbestos risk management issue from survey through 

to on-going assessment, Tersus delivers a unique and comprehensive 

solution offering procurement efficiencies to organisations with 

nationwide property portfolios. 

Tersus Group is the result of a merger between two leading niche asbestos 

management companies, Argus Laboratories and Fibrecount. Operating 

successfully within their own localities since the early 1990’s, these wellmanaged 

and strategically placed companies have provided a solid platform 

for national growth. In addition to gaining UKAS accreditation, with 

quality and operating systems being assessed against internationally 

recognised standards over a period of 18 months, a new corporate culture 

and management structure have been created with a strong vision and 

the identification of goals and short-term objectives. 

“We are wholly dedicated to managing asbestos,” comments Adrian 

Campbell, Managing Director for the Company. “It is our specialism. We 

have over 20 years combined experience in property surveying, air testing 

and asbestos identification and the assessment of the risk it poses 

depending on location and condition.” By remaining focused in this one 

area and not diversifying into DDA consultancy or pressurised gas audits 

for example, Tersus Group is able to deliver an integrated, effective service. 

Going one-step further, Tersus has developed an impressive user-friendly 

web-enabled database for asbestos found on clients’ properties. This 

information is available 24hrs a day and provides a cost-efficient and 

highly effective method of managing operations internally, as well as having 

historical value should future legislation dictate changes. 

New product 

catalogue from 

Fulleon 

Alarm signalling device specialist 

Fulleon has introduced a new 

124-page full colour catalogue for 

its wide range of products. 

The catalogue, which is available in 

hard copy and electronic formats, 

provides details on the comprehensive 

range manufactured by Fulleon 

from its purpose-built factory 

in South Wales. 

The 

products featured 

include sounders, from Bells to 

the industry standard Roshni, 

Squashni, Symphoni and Clarifire 

multi-message voice sounders. 

Beacons, featuring both Inergi 

xenon and Solista LED options; 

while the CX manual callpoints provide 

various models to satisfy a 

number of varied applications. 

Industrial environments are 

catered for with the Asserta 

sounders and WB beacons as well 

as both Explosion-proof and 

Intrinsically Safe products for 

hazardous environments. 

Specification details 

for each of 

t h e 

products 

is provided, 

a l o n g 

with information 

on 

Fulleons 

capability 

to manufacture 

to customer 

specific 

requirements, 

from 

simple brand 

labelling right 

through to complete design of new 

addressable products. 


Peace of mind and a lighter workload are invaluable. Tersus Group offer 

a long-term proposition, working in synergy with organisations to forge 

partnerships that ensures asbestos risk management is comprehensive yet 

streamlined - and above all fully compliant with current regulations. 


Fibreglass grating 

cures slippery decks 

The Irish Sea Pioneer is a self-propelled 

jack-up mobile offshore 

unit, owned and operated by 

Halliburton in Liverpool Bay, providing 

offshore support services 

to BHP Billiton. 

The Irish Sea Pioneer’s problem was 

the raised cargo rail system - whilst 

essential to operations - it created 

a trip hazard to persons working on 

the aft deck. 

Understandably, Halliburton was 

concerned about the Health and 

Safety issue. They needed a strong, 

load-bearing non-slip surface that 

would allow crew to move around 

the ship’s deck in safety. They set 

about finding a walking surface 

that could cope with oil and water, 

and provide a strong, robust selfsupporting 

surface whilst at sea. 

After a workforce consultation, and 

a formal Hazard Assessment, a 

solution was identified. Fibreglass 

Grating Ltd supplied 50mm thickness 

Fibreglass Grating panels cut 

into specific shapes, which fitted 

around the cargo rail system, to 

provide a flush-fitting working 

area. As strong as steel, yet only a 

quarter of the weight, the 

Fibreglass Grating could be fitted 

using small hand tools. 

This had the effect of making all 

the deck area one level, with the 

gritted top surface further enhancing 

safety 

standards. 

With the trip 

hazard eliminated, 

the 

crew can now 

work safely 

over the 

entire deck 

area, even 

when the 

ship is at sea 

in severe 

weather conditions. 

Reader Reply 

No.: 84145 


Fresh faces at 

Lotus Professional 

Lotus Professional, one of 

Europe’s leading brands of ‘Away 

From Home’ tissue products, has 

strengthened its senior UK team 

with two new appointments. 

Based in Oughtibridge, Sheffield, 

David Carley is Lotus Professional’s 

new General Manager. Previously 

the company’s Sales Director, David 

will utilise his extensive industry 

experience to further enhance the 

Lotus Professional brand in the UK. 

Commenting on his new role David 

said: “Over the last two years, 

Lotus Professional has grown significantly, 

increasing its market share 

and customer base. I am looking 

forward to working with the 

Oughtibridge team to further 

develop the business and ensure 

our customers continue to receive 

an industry-leading service.” 

With over 10 years experience in 

the Away From Home market, Paul 

Wilkes has been appointed as Sales 

Director, responsible for managing 

Lotus Professional’s 40 strong sales 

force and increasing market share. 

Speaking about his appointment 

Paul said: “This is an exciting time 

to move into this new role. My 

focus will be on further developing 

Lotus Professional’s reputation for 

offering innovative, differentiated 

products. Working closely with our 

European Sales Director, I will also 

play a part in strengthening our 

position in Europe and enhancing 

our strategy. 

“I will be working with customers 

across a wide range of industries, 

demonstrating the variety of benefits 

which can be achieved by working 

with us such as reduced costs, 

improved hygiene and less waste.” 


GSH broadcasts 

Channel Four success 

Leading independent FM 

provider, GSH has renewed its 

prestigious new three year contract 

with Channel 4, based at the 

broadcaster’s London HQ. The 

strong partnership is focused on 

maintaining high standards of 


contract management round the 

clock to ensure uninterrupted 

programme transmission. 

GSH’s role focuses on future-proofing, 

risk management and disaster 

recovery to maintain the integrity 

of business critical operational systems. 

A series of engineering-based 

initiatives have been introduced 

with energy savings resulting from 

intelligent plant management and 

efficient maintenance. This conservation-based 

approach will continue 

to be prioritised in the new contract. 

David Simons, GSH’s Chief Financial 

Officer, commented: “The dynamic 

and positive attitude of our inhouse 

team is ideally suited to 

Channel 4’s fast-moving media 

environment. We are absolutely 

delighted to renew this contract 

and will continue to adopt a ‘best 

practice’ approach to meet 

Channel Four’s high quality and service 

criteria.” 


OCS Transport Services, part of 

property services giant OCS, has 

been awarded a prestigious contract 

to undertake the aircraft 

grooming for the entire British 

Airways fleet at London Gatwick 

Airport. 

Historically, BA had split its aircraft 

cleaning contracts between two 

suppliers for many years but, following 

a tender process and on the 

back of consistent service excellence 

from OCS, BA has now awarded 

its entire work, consisting of 

more than 100 flights a day, to the 

company. 

OCS’ association with BA goes back 

for many years and, to enable OCS 

to handle this additional business, 

the company has made significant 

investment in new equipment, 

including new aircraft provision hilifts, 

a new potable water bowser, 

and toilet servicing vehicles. In 

addition, OCS has invested in the 

latest technology for aircraft carpet 

cleaning machines and additional 

crew buses to transport its 

employees from one aircraft to 

another. 

Chris Cracknell, chief executive of 

OCS, said: “OCS Transport has been 

working with BA for the past 25 

years and the awarding of this 

exclusive contract portrays again 

our strength and ability in the 

industry. OCS’ continued innovation 

Cannon Pest Control 

acquires PCT 

Environmental Services 

In a significant move to firmly 

establish the third largest pest 

control company in the UK, 

Cannon Pest Control, a division of 

hygiene specialist Cannon, has 

acquired Pest Control Techniques 

(PCT) Environmental Services. 

A recognised business, trading for 

more than 10 years, PCT 

Environmental Services offers top 

quality, high specification pest control 

across the UK. 

Established in 1995 PCT will enable 

Cannon Pest Control to improve the 

density of its service portfolio and 

brings its turnover to more than 

£8M. 

David Mawer, one of the founders 

of PCT, said: “By merging with 

business news... 

BA appoints 

OCS Transport 

within the aviation sector ensures 

that we are at the forefront of the 

market place. 

“We will be providing computerised 

handheld units for OCS staff to 

record all work completed. 

Accessed via the Internet, this can 

be used by both OCS and BA to 

monitor the quality and speed of 

cleaning, and the current state of 

any aircraft at Gatwick.” 

OCS offers a complete package for 

airline and airport clients nationwide, 

including aircraft grooming, 

meet and assist, VIP passenger handling, 

left luggage, lost property, 

chauffeur services, PRM handling, 

baggage delivery, repair and 

replacement and laundry services. 


Cannon Pest Control our vision for 

the future is firmly secured. 

Joining forces with Cannon will 

enhance the quality of service we 

will be able to provide and new 

opportunities for our staff.” 

David Mawer and his business partner 

David Cooper, experienced professionals 

within the industry, will 

remain with the company and will 

head up business development. 

Their experience will strengthen 

and support the future success of 

the business. 

“The quality of staff within the 

company was instrumental in our 

decision to acquire PCT and the 

background and shared vision for 

the future of both companies 

makes it a perfect partnership. It is 

yet another step forward for 

Cannon in enlarging its portfolio of 

services,” said Oliver Weisflog, 

managing director of Cannon. 

“I am confident that the merger 

will prove beneficial to customers 

and staff alike. This is an extremely 

exciting time for Cannon Pest 

Control; the move adds additional 

trained pest control technicians to 

our national workforce.” 


37

usiness news... 

Canon award 

contract to 

MailSource 

MailSource has been awarded the 

contract to provide mail, switchboard 

and reception services to 

Canon UK’s Head Office in 

Reigate. 

Following a review of the services, 

MailSource’s proposal involved 

maximising synergies between the 

service areas and introducing 

bespoke technology. The suggested 

improvements will achieve savings 

of up to £200k for Canon UK 

over the term of the three year 

contract. 

To deliver the services 15 staff 

transferred their employment to 

MailSource ready for the contract 

to begin. Reader Reply No.: 84136 

GSH appoints Jamie 

to drive US growth 

In a move designed to target the 

$13 billion US FM market, GSH has 

promoted National Commercial 

Director, Jamie Reynolds to 

Senior Vice-President of its US 

operation. His role will be to further 

develop its growing US market 

share and promote its integrated 

service proposition and 

innovative IT offering. 

OCS secure 

contract win 

OCS Technical has won a three-year contract with 

The University of Manchester, to provide a safety 

testing and inspection service for the eyebolts and 

roof wire systems on the university’s entire property 

portfolio. 

OCS Safety eyebolts are designed so that external 

workers, like window cleaners, have safe access to the 

roof and outer building via the windows. 

They are needed wherever employees are required to 

work in areas where a fall of more than 2 metres is 

possible. 

The testing of this equipment is necessary to ensure 

that the University meets the requirements of the 

Health and Safety at Work Act, and that a safe working 

environment is maintained for its maintenance 

staff. The Act states that all employers must provide 

safe methods of work to people when working on their 

premises, including people who are not their employees. 

Failure to meet with these regulations would 

result in the University being liable if an accident happened. 

Chris Cracknell, OCS Chief Executive, said, “The testing 

and inspection services that we offer for eyebolts 

and roof wire systems are what we consider to be the 

most important part of our service. I believe that 

there should not be any compromises when it comes to 

people’s safety. 

“The requirements for the testing of personal and protective 

equipment are well documented and our aim is 

to always exceed them. Our customers know they can 

rely on us and our products to deliver effective safety 

solutions for their premises.” 

The contract, which expands OCS Technicals’ service 

in this area, will entail the removal, inspection, 

replacement and testing of the safety eyebolts. The 

Established nine years ago, GSH’s 

US operation has achieved remarkable 

growth with an impressive 

portfolio of blue chip clients. In 

particular, Jamie will be ideally 

placed to leverage the Group’s 

international client brands with 

leading names like Hewlett 

Packard, IKEA and T-Mobile already 

working with GSH in Europe and the 

US. 

After joining the company as an 

eighteen year old YTS management 

trainee, Jamie was 

appointed as a Board Director at 

the age of 27. The appointment 

will allow him to transfer best 

practice in the European FM 

market to the US and gain further 

management expertise in 

an expanding operation. 

Colin Tennent, GSH’s Chief 

Executive commented: “We 

have established a solid platform 

for growth in the US and 

believe Jamie is the right person 

to spearhead the next phase in 

its development. He has excellent 

team leadership skills and 

his proven track record in selling 

the complete FM package will be 

an asset stateside where to date 

there has been less emphasis on 

service integration.” 


Select wins RoSPA 

Silver Award 

Select Facilities Management Ltd 

has picked up the prestigious 

RoSPA Silver Award 2005, recognising 

and celebrating the 

achievement of a very high standard 

of Health and Safety at work 

over the past three years. 

Each year more than 1,000 companies 

from the UK and around the 

world receive occupational awards 

from the Royal Society for the 

Prevention of Accidents 

(RoSPA) demonstrating their excellence 

in managing Health and 

Safety at work. RoSPA believes that 

the best way to promote safety and 

encourage best management practice 

is to reward those who head 

the field and lead by example. 

Graham Walker, managing director 

of Select, said: “It is excellent to 

hear that we have been presented 

testing will take place annually, and includes a series 

of inspections and tests. There are also a number of 

abseiling fixings that will be tested twice annually. 

Each fixing is either tagged or has an ID disc confirming 

its location, the date tested and standard conformity. 

Any fixings not conforming to required standards 

are red tagged as ‘do not use’, and then reported to 

the site contact before completion of the inspection 

and a defects sheet is completed. 

The bolts, which are manufactured from higher tensile 

or stainless steel, are designed for use by one person 

whilst the wire systems can be used by a number of 

personnel at the same time. Before sending its 

employees out in the field OCS provides 3 months 

intensive safety training to ensure their own safety, 

and to enable them to perform to OCS’ high standards. 

This testing service is one of many provided by OCS 

Technical, which has three key divisions -Safety, 

Access and Mechanical & Electrical. OCS Technical surveys 

premises and recommends, installs and maintains 

safety and access systems. OCS ensures that installations 

comply with legislation and offer long lasting, 

cost effective solutions. Reader Reply No.: 84101 

with this award, as it 

demonstrates how seriously 

we take Health and 

Safety in the workplace, 

and the FM expertise we 

offer.” 

“At Select, we recognise 

not only the importance 

of H&S in general but our 

responsibility to both our 

own and our customer’s 

staff alike. One of the 

reasons for our success is 

the reassurance we can offer our 

clients, particularly in ensuring 

compliance with all necessary H&S 

legislation to guarantee the highest 

standards are maintained and 

therein providing peace of mind.” 

“I believe the award will ensure 

that Select continues to be recognised 

as a leader in the marketplace 

and ahead of much of the 

competition.” 

Select prides itself on the service it 

provides to several large customers 

throughout the UK including the 

National Archives in Kew, the BBC 

in Wales and the Thresher Group, 

all of which place high importance 

on H&S. With the achievement of 

this award the future looks safe 

and promising for current and 

potential customers. 




Allan McMullen chief executive of the 

Construction Industry Training Board in 

Northern Ireland (CITBNI) has been elected 

President of the CIOB. He is only the second 

member from Ireland to become President in 

the Institute’s history. 

Allan has been chief executive of CITB in 

Northern Ireland for ten years. His career in the 

industry began in the family building business, 

where he worked his way from site foreman to 

managing director. 

Speaking at his inauguration Allan said, “I am 

truly honoured to become President of the CIOB 

and relish the next 12 months of my Presidency. 

“As many would expect with my background in 

training my focus will be on the people side of 

things. One key initiative that I am particularly 

keen on is the idea of putting members first. 

The concept being, that we harness the skills, 

abilities and energies of all of our members to 

Top Safety Accreditation 

for Saville 

Saville Audio Visual is one of the latest successful 

companies to join a leading edge 

scheme, designed to help industry improve its 

safety record. The firm has received accreditation 

from SAFEcontractor, a programme 

which recognises very high standards of 

health and safety practice amongst UK contractors. 

With a nationwide network of regional centres, 

Saville is the UK’s largest professional 

audio visual business. The company 

supplies audio visual and videoconferencing 

equipment and services 

to corporate clients, universities, 

hospitals, local authorities 

and government departments 

including the Ministry of Defence. 

Saville’s application for 

SAFEcontractor accreditation was 

driven by the need for a uniform 

standard across the business. 

Managing director John Sills said: 

“Our systems teams have an 

enormous responsibility for 

safety, from design and 

manufacturing stage 

through to the completion 

of every installation. Users 

include teachers and children 

in schools, managers 

and executives at all levels 


CIOB elects 

new President 

promote all aspects of our work as the foremost 

professional management body in the construction 

industry. Putting members first is about 

empowering the members to promote the science 

and practice of building and provide leadership, 

especially in this rapidly changing world 

we live in. Our predecessors founded the 

Builders Society during the Industrial 

Revolution; now we find ourselves in the 

Information Age so our competencies must be 

relevant in that context. 

“A major initiative with which both the Institute 

and my own organisation are both closely 

involved is the relatively new Sector Skills 

Council (SSC) for the Construction Industry, 

Construction Skills. What is most significant 

about ConstructionSkills from the CIOB’s perspective 

is that for the first time the industry’ 

skills needs are being considered from a whole 

industry perspective. 

“Already ConstructionSkills, as one of the 

pathfinder SSCs, has published a sector skills 

agreement which sets out the training needs of 

the industry as a basis for agreeing with government 

the resources needed to ensure that the 

UK construction industry is world class. I see this 

Sector Skills Agreement as a most important 

point of reference, especially for the CIOB. 

“We must remember that the primary reason we 

exist as a professional body is not to serve our 

members but to serve the public. Two of the 

CIOB’s key fundamental objectives are to promote 

the science and practice of building and 

the establishment of standards of competence 

and conduct. The CIOB must keep its eye on the 

ball in this regard. We must embrace change 

and we must be relevant. To achieve this we 

must be competent.” 


and members of all the armed forces. We 

believe SAFEcontractor accreditation gives 

them confidence that our safety standards are 

strict and consistent”. 

SAFEcontractor accreditation is expected to 

enhance the company’s ability to attract new 

contracts and its commitment to safety will be 

viewed positively by its insurers when the 

company liability policy is up for 

renewal is operated by risk management 

specialists, the 

National Britannia Group. The 

system is applicable to most 

sectors although it is particularly 

relevant to the food 

manufacture, property, facilities 

management, retail and 

leisure sectors, all of which 

are big users of contract services. 

Over eighty major nationwide 

businesses have signed up to 

use the scheme when 

selecting contractors 

for services such as 

building, cleaning, 

maintenance, refurbishment 

or electrical 

and mechanical work. 

Reader Reply No.: 

84040 

Watts up with 

Peter McEntee 

Peter McEntee has been promoted to sales 

director for Watts Industries with the remit to 

develop the business throughout the UK and 

Ireland. He retains responsibility for marketing 

for both Watts Industries and Watts Martin 

Orgee. 

Watts Industries is the European division of 

Watts Water Technologies Inc., a leading, international 

manufacturer of valves, controls and 

associated products for the plumbing, heating 

and air conditioning industries. Peter joined 

Watts UK in 2001, following many years’ experience 

in the valves industry, originally as product 

manager but quickly achieving appointment to 

sales and marketing manager. 

“Watts Industries has undergone significant 

change over the past four years and now offers 

a much more diverse range of products, complemented 

by a high level of customer service, 

efficient delivery and responsive after-sales 

support,” said Peter. “We are on target for even 

greater success in the future and I look forward 

to overseeing the company’s development in 

the years ahead.” Reader Reply No.: 84095 

Pickfords gets a 

second GOLD 

Pickfords Records Management (PRM) is proud 

to announce the award of a second GOLD 

ROSPA for Occupational Health & Safety. 

RoSPA - The Royal Society for the Prevention of 

Accidents, is a registered charity that was 

established over 80 years ago. Providing information, 

advice, resources and training, RoSPA is 

actively involved in the promotion of safety in 

all areas of life - at work, in the home, etc, etc. 

The RoSPA Occupational Health & Safety Awards 

are not just about reducing the number of accidents 

and cases of ill-health at work, they are 

also about ensuring that organisations have 

good health & safety management systems in 

place. They help to reinforce the message that 

good health & safety is good business and clearly 

demonstrate an organisation’s commitment 

to the achievement of high levels of performance 

in this crucial area 

Pickfords Records Management achieved a Silver 

Award at its first application in 2003, a GOLD in 

2004 - and this year makes it two in a row! 


39


A key alliance for 

Cannon Consumables 

Cannon Consumables, formerly 

known as Cannon Hygiene’s 

Disposables Division, has been 

appointed by Key Alliance as its 

preferred supplier of washroom 

and cleaning consumables 

throughout the UK and Europe. 

The account is a major step forward 

for Cannon Consumables in 

its drive to become a UK leading 

supplier of paper and janitorial 

supplies. 

Cannon Consumables’ ability to 

Triple GOLD for GB 

Nationwide Crate Hire 

GB Nationwide Crate Hire has received a 

GOLD RoSPA Award for Occupational Health & 

Safety for the third year in succession. 

The RoSPA Occupational Health & Safety Awards 

are not just about reducing the number of accidents 

and cases of ill-health at work, they are 

also about ensuring that organisations have 

good health & safety management systems in 

place. They help to reinforce the message that 

good health & safety is good business and clearly 

demonstrate an organisation’s commitment 

to the achievement of high levels of performance 

in this crucial area. 

“Health and Safety is of utmost importance 

across all our sites” said Mr Andy Middleton, 

Head of Infrastructure & Projects for GBNW in 

Europe “the award of a third Gold RoSPA proves 

that all of our team have the same views, this is 

a great achievement for everyone concerned.” 

Andy accepted the GOLD award at a special ceremony 

on the 19th May at the Hilton 

Birmingham Metropole Hotel. 


provide a flexible service was a key 

benefit to the purchasing consortia 

- if there is no exact match for the 

product required, Consumables will 

search for the ‘best fit’ alternative. 

In addition, dedicated management 

resources, different delivery 

options and nationwide coverage 

were major factors in the 

selection decision. 

Oliver Weisflog, managing director 

of Cannon, said: “The appointment 

of Cannon Consumables to Key 

Alliance is yet another example of 

our commitment to customers, 

suppliers and staff and creates 

excellent confidence in Cannon’s 

service. 

“The Consumables division has 

grown from strength to strength 

and to be nominated by Key 

Alliance as the preferred supplier 

confirms our increasing success. 

The changes we have recently 

implemented within the division 

mean we will continue to provide a 

high quality management structure 

for our customer accounts, with 

more precise and up-to-date information 

and even more innovative 

products.” 

Cannon Consumables will shortly be 

introducing its new catalogue, featuring 

a comprehensive and varied 

range of consumables products for 

all customers. 


The twin-faced 25-storey glass 

facade of Vienna’s Ares Tower 

now has the benefit of enhanced 

glazing safety with the external 

retro-fit application of Pentagon 

Filmtek’s FT800 bolted glass containment 

system. 

Working with project appointed 

Facilities Management Fritsch, 

Chiari and Partner ZT Gmb as specialists 

in glazing safety, approximately 

2,500 panes of toughened 

glass weighing between 104 and 

157kg each have been treated with 

the system as a safety precaution 

to unpredictable glass failure. As 

principal contractor, Pentagon 

Filmtek’s expertise has included 

the organisation and carrying out of 

everything from access, replacement 

of glass where necessary and 

application of the FT800 glass containment 

film and bolted anchoring 

system without the disruption and 

extra cost of removal. Fritsch 

Chiari’s Herr Tarafa Baghajati commented: 

“We are more than happy with the 

work carried out by Pentagon 

Filmtek and their installation 

teams, both in terms of the application 

of the system and also the 

efficient way in which they have 

progressed this project 

Lorraine Larm an, Project Manager/Training 

Officer at LCC Support Services Ltd., is heading 

up a new BICSc London and Home Counties 

Region as Chairman. 

The branch will be launched at 1030am on 

October 12th at the five star Cumberland Hotel, 

Oxford Street, Marble Arch. Anyone involved in 

the cleaning industry is invited to attend. 

Already, prior to its inaugural meeting much 

interest has been shown by the Region’s 792 

individual members and additional corporate 

members. 

Bunzl Supplies and Victor floor machines are 

helping with sponsorship and the Housekeepers 

Association of Great Britain has asked to 

become involved too. 

BICSc Top Guns will address the first meeting. 

Keith Aldis, Chief Executive and Robert Young, 

Chairman will be there to start the Region off in 

style. 

Lorraine has already sent a questionnaire to the 

Region’s members asking how the branch can 

Pentagon Flimtek win 

contract to provide 

glazing system 

As specialists in glass containment 

window film and anchoring solutions, 

Pentagon Filmtek have a 

range of anchoring solutions suitable 

for many types of glazing 

including framed, bolted and an 

upgrade anchoring profile system, 

all of which have been successfully 

tested to provide enhanced protection 

and glazing safety and have 

done so for Eurostar’s Waterloo 

International Terminal, Daily Mail 

and General Trust’s Western 

Morning News site and Singapore’s 

Changi Airport. RR No.: 84130 

Lorraine leads new 

BICSc initiative 

help them and the type of activities they would 

like. The Region will welcome BICSc members, 

their guests and non-members from the profession 

to Regional events. She said: “I would like 

to thank LCC’s Managing Director, Bob Vincent 

for allowing me the time to get this exciting 

venture started and BICSc for its support.” 

During the year one meeting will be held in each 

sector- North, South, East and West London. 

Already some activities and events are planned 

which include: 

• January 06- Study Day at West Ham FC 

ground where Bunzl and Victor have 

promised there support and hopefully there 

will be free gifts to every attendee 

• June 06- First Annual Golf Day at Upminster 

which is already sponsored by LCC Support 

Services and the LCC Cup 

• October- AGM - venue to be announced 

Other meetings will be organised when a full 

committee is formed. Lorraine will welcome 

volunteers to assist her with planning etc. John 

Meritt of Jangro Cleaning Supplies and Dennis 

Cross from Mowlem Pall Mall have offered their 

services. 

LCC has made its board room available for committee 

meetings. Lorraine is now looking for 

more corporate sponsors - firms that will lend 

premises for meetings, give goodies to attendees, 

provide cups and trophies etc. 

If you would like to assist Lorraine on the first 

committee - please call her at LCC Support 

Services on 01708225900 or 

Lorraine.larman@lccss.co.uk 



Unitek - bringing 

power to the UK 

Arnaldo Gonzalez Sosa, President 

Unitek Power Systems, global 

manufacturers and distributors of 

UPS systems, announced today 

that the company will be opening 

its UK headquarters Autumn 

2005. This expansion is in 

response to increased demand for 

the company’s products and services 

which has seen an accelerated 

growth throughout 2004. 

Unitek UK will be introducing its 

extensive range of UPS, surge protectors, 

rechargeable batteries & 

chargers. Based in new offices in 

Northampton, Unitek will offer 

products via a nationwide sales 

team serving its UK distributor and 

reseller network as well as key 

Pilkington CIO presents prize 

to ‘Activ in Architecture’ 

competition winner 

Fittingly The Brunswick Centre in Bloomsbury, 

London - the winning project of the 2005 

‘Activ in Architecture’ competition organised 

by Pilkington - was the scene for a presentation 

ceremony at which Pilkington plc Chief 

Executive, Stuart Chambers, formally presented 

the prize to the winning entrant, 

architects for the project Levitt Bernstein 

Associates. 

Levitt Bernstein managing director, Matthew 

Gaulcher, accepted the presentation on behalf 

of colleague Peter Sanders who entered the project 

into the competition, which was run in 

association with RIBA Journal to find the most 

innovative and appropriate ‘live’ British projects 

for the world’s most innovative glass. As 

the winning entry, the extensive stepped ‘winter 

garden’ glazing that characterises The 

accounts. The UK Division will be 

headed by Jerry Hawkins, previously 

CEO of JBI Inc, an international 

telecommunications consultancy 

group founded by him in 1990. 

Previously to JBI he spent 20 years 

with Motorola Communications 

Int’l Inc in various senior level roles 

worldwide. 

With its worldwide business growing 

in excess of 50% annually in the 

last five years Arnaldo Gonzalez 

says “With our pedigree based on 

excellent service and warranty it 

only makes sense to have our own 

resources in the UK. Revised market 

studies indicate an increased 

awareness of the need to protect 

systems and data from domestic to 

large scale installations. Unitek UK 

will have the backing of a global 

brand as well as our complete 

range of products and services.” 

The arrival of Unitek in the UK will 

be marked by a launch event in 

“The Power Within Gallery” at the 

Natural History Museum on 28 

September. 

Since its inception in 1996, Unitek 

has expanded it manufacturing 

facilities to 7 countries, established 

key regional sales offices in 

15 countries around the globe and 

has logistics hubs in the USA, Hong 

Kong, France, Spain and the 

Netherlands. 


The second edition of Total 

Facilities Management, by leading 

FM experts Adrian Brooks and 

Brian Atkin, has been published. 

A more global look at facilities 

management is introduced in the 

new edition, as well as a strong 

focus on customer satisfaction and 

best value. 

New chapters appear on Change 

Management and Workplace 

Productivity, as well as Innovation, 

Research and Development. 

The progressive nature of the 

industry and the subject matter is 

reflected by the fact the new book 

has an increase in pagination of 

more than 50 pages compared to 

the original. 

Published by Blackwell, the first 

edition was released in 2000. The 

book is aimed at both practitioners 

and researchers. 

Professor Brian Atkin is active in 

research, education and training in 

the fields of construction management 

and facilities management. 

He is the Director of Swedish 

national research and development 

programme, Competitive Building, 

and serves on other international 

advisory boards and committees for 

innovation and research centres 

and programmes. 

Adrian Brooks, a chartered quantity 

surveyor with an MBA from Cass 

Business School, is a director of 

Brunswick Centre will now benefit from a free 

upgrade to Pilkington Activ(tm) self cleaning 

glass. 

Neil Carron who represented Allied London, 

which owns the development, and representatives 

of The London Borough of Camden, which 

leases The Brunswick Centre, also attended the 

ceremony. 

Located between Kings Cross and Russell Square 

the grade-II listed Brunswick Centre was judged 

the clear winner of the competition due to its 

extremely unusual design and the complexity of 

its glazing. Originally conceived by architect 

Patrick Hodgkinson, the Centre is one of 

London’s most recognisable and iconic buildings 

from the 1960s, providing low-rise high-density 

housing, shops, offices/studios, a cinema and 

car parking within a large concrete and glass 

mega structure comprising 314 individual winter 

gardens. 

The winter gardens have long presented a maintenance 

problem, with the rolling gantries 

installed when the Centre was built seldom 

working properly. Cleaning has therefore been 

undertaken by operatives clinging precariously 

to the guttering beneath each of the gardens. 

Some of the 314 properties are seven stories 

high and others quite inaccessible, which means 

that much of the glazing has not been cleaned 

properly for years. The project is expected to 

be completed by August 2006. 

Reader Reply No.: 84068/0402 

business news... 

Progressive view of 

FM in new study 

Acuity Management Solutions, 

which has its headquarters in 

Keele, Staffordshire and offices in 

London and Cardiff. 

Adrian, Acuity’s Director of 

Consulting, said: “The success of 

the first edition encouraged us to 

update and expand the treatment 

of the subject and to draw in a 

broader appreciation of how facilities 

management is practised in 

parts of the world other than the 

UK and North America.” 

Details of the book are available at 

www.thatconstructionsite.com 


Nikaro receives Investors 

in People Award 

In April of 2004, Nikaro announced a restructuring 

of the business and a move to larger 

and more prestigious offices in preparation for 

the continued growth of business anticipated 

in the future. 

When asked to comment on the reasons for the 

changes within the company, Bob Shearsmith, 

MD, stated that with the imminent arrival of 

Regulation, possible changes to the Working 

Time Directive, and the innovative technology 

available to the security professional, it had 

been necessary to re-examine the company 

strategy and structure, in readiness for a period 

which he believed would see more demand for 

keyholding and alarm response, especially from 

those companies able to demonstrate a commitment 

to service through quality systems, performance 

and professionalism. The whole of the 

new management team committed itself to the 

principles of Investors in People and the 

Company is now pleased to announce that they 

have now achieved this most coveted award. 



41

Total Workplace Management 

Avery Photo ID - The system 

you’ve been waiting for 

Confidential 

Destruction Services 

Confidential Destruction Services (CDS) is 

exhibiting at this year’s TWM show and can be 

found at Stand E24, where visitors are assured 

of a warm welcome and the opportunity to 

learn more about the recent developments at 

CDS. These include a new range of recycled 

products, a wider range of document and 

media shredders and some exciting accreditations. 

CDS is a dynamic and fast moving company who 

can fulfil all security shredding and recycling 

requirements to the highest specifications. CDS’ 

high security depots can be used for the recycling 

of all types of sensitive material including 

paper, redundant IT equipment and electronic 

products, uniforms, discs, videos tapes, counterfeit 

goods and general office “waste”. 

CDS provide mobile shredding lorries to visit 

clients’ premises where secure disposal can be 

witnessed: alternatively should this not be 

appropriate, clients can witness the destruction 

of their confidential materials at CDS’ premises 

- either remotely or by web-cam. Offering total 

flexibility, security and peace of mind, CDS comply 

with all Data Protection legislation, ensuring 

that corporate safety is never compromised. 

A range of products such as security bins and 

containers can be supplied, offering a one-stop 

solution for secure destruction requirements. 

CDS has developed an excellent team of staff 

who are able to offer advice that is honest and 

practical. Their aim is to protect the corporate 

intelligence of their clients by providing tailored 

One of the hottest topics of 

the moment is security, so 

it’s not surprising that so 

many people, with responsibility 

for Visitor 

Management, are placing a 

high priority on evaluating 

their current systems. 

What is, perhaps, surprising, 

is that over 70% of organisations 

in the UK have either 

no visitor management system, 

or still rely on the traditional 

paper-based 

Visitors’ Books. These are 

notoriously difficult to decipher, 

laborious to compile 

into any kind of report (for 

example in the case of building 

evacuation) - and leave 

no visual clues as to the 

identity of visitors. It can be 

difficult enough, from a 

handwritten note, to try to 

work out the gender of a visitor, 

let alone what he or she 

might look like! Clearly, this would be no help 

whatsoever in the face of some of today’s security 

issues. 

Whilst many Facilities Managers, HR Managers 

and Heads of Security are aware of the shortcomings 

of the handwritten system, they have, 

in the past, said they were worried about the 

cost of switching to one of the electronic/photographic 

alternatives, particularly where more 

than one site is involved. In these days of tight 

budgetary constraints, the capital outlay 

required has often proved daunting - and many 

Financial Directors understandably insist on a 

good return on investment before considering 

investing in any new system. 

Now, there is no such excuse, because there’s a 

solutions, thus ensuring that objectives are met, 

on time and to budget. 

CDS is proud to have achieved Quality Standard 

ISO9001:2000 awarded by the British Standards 

Institute and has also been accepted as a 

Principal member of the BSIA (the British 

Security Industry Association), and now work to 

their stringent Code of Practice. Both these 

accreditations demonstrate CDS’ commitment 

to constantly improve their performance across 

system called Avery Photo ID, 

which is not only simple to 

install - and compatible with 

all the mainstream IT systems, 

it is also very cost 

effective. The set up and 

running costs are so low that, 

over the course of two years, 

the total cost compares very 

favourably with leading, traditional, 

paper-based 

Visitors’ Book systems, over 

the same period. 

The low cost of Avery Photo ID 

is absolutely no reflection on 

the quality of either its hardware 

or software, it is one of 

the most compliant and simple 

to use, on the market, 

whilst offering some of the 

best quality printed badges. 

It offers: 

* At-a-glance visitor identification, 

with photograph 

* Electronic tracking and 

management of visitors 

* Password protected information 

* Barcode logging - for added security 

* Fast, tailored reporting at your fingertips 

* Emergency reports - for building evacuation 

* Advanced pre-booking, to avoid reception congestion 

* Customisable badge 


the board, ensuring that they provide a level of 

service that sets the standards for others to follow. 

It is important to know that waste items are 

being put to good use: CDS effectively and efficiently 

recycle all materials and have invested 

in the technology required to separate, store 

and convert waste into raw materials which can 

then be used again. They have carefully ensured 

that by supplying their clients with the right 

type of containers, CDS can make recycling simple 

and efficient for staff to use: when documents, 

toner cartridges, paper cups, cans and 

bottles are ready to be “binned” they can be 

easily “filed” in the right receptacle, ready to 

begin a new life cycle. 

Reader Reply 

No.: 84124 

42

Visit us 

on Stand E13 

at the Total Workplace 

Management Show 

11th to 13th 

October 

Authorised visitor 

or uninvited guest? 

With a hand-written Visitors’ Book, 

you may never know 

Take the guesswork out of 

visitor management with Avery ® Photo id 

To find out more call 0800 805020 

www.avery.co.uk/uk1/photoid 

RR: 84113 

©2005 Avery Dennison Corporation. Avery is a registered trademark of the Avery Dennison Corporation.



The event for your working environment 

This month sees the launch of Total Workplace 

Management 2005, a new exhibition aimed at 

all those who contribute to making the workplace 

deliver. Taking place from 11-13 

October 2005 at Earls Court 2, London, 

TWM05 will bring buyers responsible 

for the maintenance, running 

and management of workplaces 

together with a variety of leading 

suppliers from facilities management, 

health & safety and fire prevention 

industries. The event will 

be divided into four key areas: 

Boardroom - where strategic decisions 

are made relating to the performance 

and management of an 

organisation’s physical assets. 

Work - where the core business and day-to-day 

activities of the organisation are supported and 

enabled. 

Front of House - the visible side of workplace 

management, where service providers interface 

with clients, end users and the workforce. 

Back of House - the security, infrastructure, networks, 

M&E and control rooms of buildings. 

TWM05 will feature over 250 leading suppliers 

launching and demonstrating the latest products 

and services in the market. To whet your 

appetite, here’s just a taster of what you can 

expect to see over the two days: 

G2 Integrated Solutions, demonstrating its common 

facilities smartcard solutions and its extensive 

range of applications. G2is’ single smartcard 

performs a variety of different tasks, 

including access control, ID card production, visitor 

management and cashless payment services. 

SISYS, leading edge suppliers and developers 

of Site Access Management systems, 

will be demonstrating the market 

leading Visitor Express visitor management 

system, Pass Express for ID card 

production and new for 2005, Visitor 

Express Security Edition for organisations 

requiring a more security intense 

Visitor Management system. 

Barbour Index, showcasing the latest 

edition of Facilities Management Compendium, 

which is being published to coincide with the 

start of TWM 05. The 05/06 edition has a 

revised look and new expert papers on topical 

FM subjects - including ‘risk assessment and fire 

safety law’, ‘workplace environmental standards’ 

and ‘preventing falls from height’. 

Connexion2 will be demonstrating Indenticom, 

the lone worker protection device, which has 

been specifically designed in the form of a normal 

identity cardholder that not only enables 

staff to raise an alarm covertly if threatened, 

but also allows a third party to listen to what is 

happening and record events whatever the distance. 

International Security & Surveillance, offering 

Launched in 2005, Planet FM Enterprise facilities 

management software has already been a 

resounding success for FDS Advanced Systems. 

Its predecessors have been implemented in over 

600 organisations and Planet FM Enterprise looks 

set to follow suit. Designed specifically for inhouse 

Facilities Managers and FM Contractors, 

Planet FM Enterprise enables users to manage 

buildings, keep track of costs, promote a safe 

working environment and develop long-term 

maintenance and refurbishment plans. 

Whether you are responsible for a single large 

building or estate, or hundreds of sites across 

the country, Planet FM Enterprise can address 

the provision of both ‘soft’ and ‘hard’ services. 

Extensive functionality includes: help desk, 

planned maintenance, space management with 

dynamic CAD integration, web-enabled FM, 

mobile data solutions, room booking, purchasing, 

stores management and a Health & Safety 

module with a COSHH register. In addition, the 

advanced Projects module enables you to plan, 

cost and complete capital projects and minor 

works on time and to budget. 

If you provide FM or maintenance services on a 

commercial basis or simply wish to pass on the 

cost of such services to other departments within 

your organisation, 

the Contracts & Billing 

module provides comprehensive 

functionality. 

Any number of customer 

contracts can be 

stored within Planet and for each contract, you 

can specify complex charging rules, the locations 

and assets to be covered by the contract 

and service level targets. The module is complete 

with a fully customisable invoicing facility, 

enabling you to charge for services based upon 

pre-agreed charge rules. 

Planet FM Enterprise is 

based on the industrystandard 

MS SQL Server 

and provides an enterprise 

architecture. You 

can create separate virtual 

“datasets” for each 

operational or geographical 

unit under your control 

- all within the same 

single database. This is 

ideal for contractors 

operating multiple 

regions and contracts or 

in-house FM teams with 

multiple locations. Each 

database is a separate, 

free site surveys and support for businesses 

looking to develop multi-disciplinary security 

guards both in-house and contracted, on a first 

come, first served basis. 

Honeywell Building Solutions, displaying its full 

portfolio of services, which now includes former 

Novar companies Gent Services and Bardic 

Services. Visitors to the stand will discover that 

as a single-source suppliers, Honeywell Building 

Solutions can provide a wide range of services to 

improve operational efficiencies within any type 

of building, and at the same time, help to lower 

operational and other costs. 

Rentokil Initial will be showcasing its groundbreaking 

Integrated Services Division, which 

draws on the extensive capabilities of the 

Rentokil Initial group to create bespoke packages 

of facilities services, tailored to the individual 

customer’s needs. One of the divisions 

represented at TWM is Initial Security. 

“Initial Security is pleased to be exhibiting at 

this year’s TWM show. We will be using the exhibition 

to showcase our new range of manned 

guarding plus solutions that build on our traditional 

service to help customers in creating a 

secure working environment,” said Darren 

Gamage Marketing Manager at Initial Security. 

“We will be using the show to promote and 

demonstrate our new Visitor Management and 

Visitor Badging services that can help organisations 

in the managing and auditing of visitors to 

their sites.” 

FDS demonstrates Planet FM 

Enterprise at TWM 2005 

PM Job planning chart 

self-contained system 

but can share common 

resources - staff, suppliers, 

etc - for centralised reporting purposes. 

Local users only see and access their own data 

whilst global users can access all datasets. 

To date, Planet FM Enterprise has been implemented 

by customers including: Certainty 

Group, Girls Day School Trust, Serco Integrated 

Transport, SW Yorkshire Mental Health Trust and 

the University of East London. The range of 

industries demonstrates the broad appeal and 

scalability of Planet software for organisations 

across industry, commerce and the public sector. 


44 


security focus 

Man Guarding 

Services from ISS 

International Security and Surveillance (ISS) 

provide cost effective man-guarding services 

for businesses and residential property. We 

have built a reputation for providing the best 

security services to businesses based on the 

quality of our man-guard operation. 

The success of ISS manned guarding division has 

been due to our skills in security management 

combined by selecting and training the best personnel 

for the job. Our people, who are often 

from military or police backgrounds, must 

demonstrate self-discipline, motivation, initiative, 

and the ability to resist intimidation. 

We recognise the importance of professional 

security management on a good security operation, 

that’s why we have made sure we are compliant 

with ISO 9000 as well as the security 

industry’s best practice standards. 

Alert and responsive security depends on people 

who have been highly trained together with 

excellence in leadership. We are committed to 

training and developing our guards for you to 

have the best security protection. 

Our personnel are trained to SITO levels 1 and 2, 

and our service is backed up with 24/7 support. 

All contracts have a built in schedule of site visits 

together with service level agreements you 

can trust. 

However, we also recognise that your security 

service must be more than just a man in a uniform 

at your front gate. We recognise that the 

quality of your security reflects on the image 

and professionalism of your company. 

ISS personnel are smart, courteous and polite to 

all who visit and work in your company. The 

first person that most of your clients meet will 

be the guard at your front desk. A smartly 

attired, polite and professional competent 

guard will have a positive impact on your business 

clients that pass through your front door. 

Our personnel are highly motivated, taking 

pride in their tasks and their appearance, thereby 

attaining the highest possible professional 

standards. They are able to adapt operational 

procedures to suit each individual client 

requirement and maintain working relationships 

through feedback form our quality management 

programme. 

ISS Manned Guarding Division is organised into 

sections: Static Guarding, Mobile Patrols, Guard 

Dogs, and other related contract services. All 

staff are trained and vetted to the standards BSI 

7499 and BSI 7858 respectively, and to Aviation 

Security Level 4. They are SITO approved as 

standard and we are committed to having all of 

our guards prepared for SIA licensing by 

November 2005. 

We protect corporate head quarters, manufacturing 

plants, Research and Development facilities 

and warehouses for some of the largest 

businesses in the UK, Europe and the Middle 

East. Our clients include, Axon, BBC, British 

Airways, Hawk Precision Logistics and Xansa. 

We also offer a unique manned protection service 

for private residential property complexes. 

If you want your property and key installations 

protected by the best security trained professionals 

choose International Security and 

Surveillance (ISS). 


When the technology 

stops our guards 

respond 

CCTV can help protect your business but how do you remain secure in the event 

of a power cut or systems crash? What happens when you need to evacuate the 

building following a fire or flood or when a terrorist incident occurs? 

Our multi-disciplinary guards are there to deter and diffuse difficult situations, 

to protect your people and to raise the alarm when security is breached. 

They are also qualified to cover other posts such as first aider or fire officer, 

saving you further time and money. 

At ISS, we work with the technology 

… you can depend on us! 

For more information on ISS, International Security & Surveillance Ltd, 

visit www.issukoffice.com or 

For your FREE Security Evaluation call now 

on 0870 382 1702 or email enquiries@issukoffice.com 


FS88642 

RR: 84014 

45


Case Study: 

University of East Anglia 

University of East Anglia (UEA), located just 

outside Norwich city centre, has more than 

13,000 students studying on campus, and over 

2,000 employees. 

The city had donated what was the Earlham 

municipal golf course for the site of the campus, 

and traces of the fairways can still be seen 

around the grounds today. In 1962, Denys Lasdun 

was appointed as UEA’s founding architect. It 

was Lasdun who designed the University’s core 

buildings -the monumental Teaching Wall, the 

raised walkways, the central Square and the 

now famous ziggurats. The striking ziggurats are 

like none other - the student accommodation, 

lining the embankment, are pyramidal in shape. 

While the historical buildings remain, new buildings 

and residences have also been developed. 

These developments and the increasing expectation 

of student accommodation acted as key 

drivers for a review of access on the campus. 

Jonathan Richardson, Access Control Project 

Manager & Senior Systems Specialist for 

Corporate Information Systems has championed 

the roll out of Cardax FT for the University. 

From his previous position as editor for an IT 

publication, he relished in critiquing a system to 

see if it was all it was supposed to be. 

We needed a system that would give us the ability 

to keep using what we currently have, and 

create an infrastructure to be able to develop it 

over time to how we envisage the system one 

day operating, he says. 

The import and export facilities have made the 

system ideal for combining data from a range of 

student, personnel and accommodation systems. 

We already had 42,000 cards in circulation 

there was no way we could replace them. 

Cardax was chosen for its ability to work with 

third party card formats. 

Card data is imported/updated using the import 

export service with data from the Envision card 

production system. We additionally use data 

from a student system, accommodation system 

and a couple of bespoke databases to automatically 

calculate access groups. Changes to access 

Seven disparate systems, tens of thousands of existing cards in circulation, 

new buildings requiring new systems, budget constraints. There are two 

approaches going forward: keep making it work, or work on a plan to 

centralise the system for some serious long-term efficiencies. 

groups are again handled via the import export 

service. There is no way we could realistically 

manage the level of changes with a manual system. 

We rely totally on the automatic 

Jonathan Richardson, Access Control Project 

Manager & Senior Systems Specialist, University 

of East Anglia imports to add and remove access 

as required. 

The integration is massive, and the impact it is 

having in terms of pulling different information 

sources together is huge.. Jonathan describes 

the system as being a catalyst for change on 

how security, data storage and management 

across a range of systems and databases are 

viewed. 

The implementation has been very transparent, 

people are unaware of the changeovers that 

have taken place. The dynamic updates are now 

happening, and the system is probably at least 

four times more secure now. Jonathan mentions 

the difference made by the level of technical 

support available from the manufacturer, from 

the UK and even head office (based in New 

Zealand) dialling in when required. 

Cardax FT controls a full range of devices 

including doors, automatic swing and slide 

doors, car park barriers, turnstiles and elevators. 

The system also facilitates electronic 

access for disabled flats for residents in 

wheelchairs. System Division functionality is 

used to give building owners their own portion 

of the system for management purposes. 

For car parking, times are recorded for charging 

parking fees. Louis Chisholm, Transport Co-ordinator, 

uses the Cardax FT system on a daily 

basis. When asked how she finds the system 

Louis replies, I love it. I can check all the things 

I need to without asking anyone else. She uses 

the reporting to check for people tailgating, and 

checking any enquiries for specific cards. 

From parking to the library: students enter the 

library through turnstiles. Reports on usage patterns 

have been used to justify access funding to 

promote the resource. The audit trail has been 

called on for incidents occurring in the library 

that have put staff safety at risk, and even disputes 

on the return of books. 

Research laboratories and chemical stores rely 

on the system; previously dangerous chemicals 

have gone missing with no knowledge of who 

was there at the time. 

The University has around 150 doors (30 Cardax 

FT Controllers) using third party magstripe readers. 

There are additionally around 20 Cardax 

Prox (125 Series) readers used in secure areas 

via a dual technology card. We have plans to 

change the existing 125 Prox to Mifare and then 

roll out dual function cards to all cardholders 

replacing magstripe readers with Cardax Prox 

Mifare readers, explains Jonathan. Once converted 

this would take into consideration different 

facets - from the cafeterias to involving the 

local bus companies - in the use of the smart 

card technology. 

The success of Cardax in centralising access control 

and reporting has meant the system is being 

expanded rapidly, and introducing new functionality 

is ongoing. Jonathan is planning for highlevel 

integration with CCTV, and room booking 

and timetabling systems. 

UEA have opted for a Cardax FT Software 

Maintenance Agreement (SMA) to ensure their 

system remains current. The situation of the 

seven disparate systems we inherited was a 

direct result of allowing systems to become outdated,. 

says Jonathan. 

Reader Reply 

No.: 84018 

46 


RR: 84018


ViconNet upgrade 

Vicon, one of the world’s leading manufacturers 

of CCTV and high quality video systems, 

has introduced a new version of their 

ViconNet digital video management software. 

ViconNet V3, which takes advantage of 

Windows’ dual screen capability, is an upgraded 

version of its highly successful predecessor. 

The Graphical User Interface, one of 

ViconNet’s key strengths, has been enhanced 

with a new Site Map GUI facility allowing interlinking 

maps of buildings under surveillance to 

be used for camera selection. Operators view 

video by clicking on camera icons without 

needing to know how the cameras are physically 

connected. 

“Before introducing this latest version of 

ViconNet we spoke to a large number of our 

customers so that we understood how they 

wanted to see the product evolved,” said 

REUTERS/Jim Young 

Rapid deployment 

CCTV solutions 

protect G8 Summit 

Rapid deployment cameras from MEL Secure 

Systems played a key role during the recent 

annual G8 Summit held at Gleneagles on 6th- 

8th July. The Scottish Police and Security 

Services deployed the wireless CCTV solutions 

to provide perimeter protection at the 

main conference and other associated sites. 

The Hawk range of cameras was used in both 

analogue and COFDM digital formats to provide 

a flexible monitoring solution. According to Jon 

Bateson of MEL Secure Systems: “We are proud 

that we were selected for this prestigious, high 

security event. It confirms our position as one 

of the UK’s leading providers of reliable and 

secure rapid deployment CCTV solutions.” 


Chris Wall, Vicon’s 

Managing Director. “An 

example of this is a feature 

that notifies an 

operator that a DVR is not 

recording, overcoming 

one of the biggest problems 

in managing a large 

digital video system when 

recording stops in a 

remote, often unmanned, 

location. We have also 

taken on board the views 

of IT managers and built 

in a “throttle” to control 

bandwidth consumption 

over lower capacity networks 

using DSL or ISDN 

connections.” 

ViconNet V3 now supports 

Vicon’s new 

Kollector DVR range with a built-in 4-output 

analogue matrix which provides the option to 

switch local video through to conventional 

composite monitors. Control room operators 

can now observe live full screen analogue 

video in addition to multi-screen digital VGA 

display. The management software also has 

been integrated with leading access control 

and video analysis systems allowing improved 

interoperability between different elements 

of a security system. 

The technical advances introduced in 

ViconNet V3 consolidates Vicon’s ability to 

provide high performance CCTV solutions 

from a simple stand-alone Camera/DVR installation, 

through to a networked DVR installation, 

to a full IP Video network video system. 

ll IP Video network video system. 


Secure key storage 

with new Cable Lock 

Camlock Systems, one of the World’s leading 

designers, manufacturers and suppliers of 

industrial locks and locking systems, has introduced 

a new Cable Lock that helps prevent 

the theft, misuse and loss of keys. 

The cable lock will interest all those who use 

keys as an integral part of their job and is also 

an alternative to the ubiquitous padlock, wherever 

a rigid shackle offers insufficient flexibility. 

The product is expected to have a particularly 

strong appeal for vending and gaming 

machine operators and all those with responsibility 

for the security of premises. The cable 

lock is a secure alternative to the commonly 

used ‘jailer’ type key ring but makes it far easier 

to carry, remove and replace keys. Highly 

versatile, it helps to prevent 

unauthorised key 

duplication, and can be 

quickly locked over a belt 

or to any fixed fitting for 

extra security. 

A benefit of the new product 

is that it can share a 

key combination with existing 

suites of Camlock products 

of the same type, making 

one less key to carry 

round. 

The lock is machined from 

solid brass for excellent 

durability and reliability, 

chrome plated and normally 

supplied with two keys. It 

is available in a choice of 

New IP Impact 

Resistant Dome 

Vicon continue to build on their position as 

one of the leading manufacturers of domes 

with the introduction of the Roughneck IP 

Camera Dome. 

Utilising Vicon's propriety compression based on 

MPEG4 to maximise picture quality, the 

Roughneck V910 is equipped with a 100 Mbps 

LAN interface board and can therefore be 

directly connected to a network switch. 

Up to 30 frames per second of DVD quality video 

can be transmitted across a network. The 

images can be displayed, recorded or archived 

via any Kollector Elite DVR or PC work station on 

the network. 

The Roughneck V910 supports museum search, 

motion detection, alarm reporting and configuration 

and macro operation through the 

ViconNet software interface. 

Impact resistant and equipped with vandal resistant 

screws, the Roughneck V910 is suitable for 

both indoor and outdoor applications and is 

available with the option of either a high resolution 

colour camera or a day/night camera. 

Camlock’s conventional 7 pin radial pin tumbler 

mechanism or in the ‘Octagon’ 7 pin format. 

The Octagon version offers the additional benefits 

of key registration on keyed-alike suites, 

patent protection against unauthorised duplicate 

keys being cut and over half a million key 

differs. The company plans to introduce a 

‘Camatic’ changeable combination version at a 

later date. 

To suit a wide range of different users, the new 

cable lock comes with a choice of three cable 

lengths: 20cm, 30cm or 46cm. All cables are 

manufactured from aerospace quality steel with 

a tensile strength of 115g and have a stainless 

steel spring covering. 


48 



 

 

Are You Looking For: 

Covert CCTV and Audio Equipment? Portable 

“Plug & Play” Cases, Microwave video / audio, Video 

/audio over PSTN & GSM, Bespoke build service. 

Voice Sounders? For CCTV, Security, Fire and 

Health & Safety Applications. 

RR: 84042 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

PA Equipment? Amplifiers, speakers, microphones 

etc. 

Induction Loop Equipment for the hard of 

hearing? A legal requirement for all “service providers” 

under the Disability Discrimination Act. 

Radio Paging Systems? For all on site paging 

applications. 

LOOK NO FURTHER WE DO IT! 

Ken-Tec Products 

Tel: 0870 7449968 Fax: 0870 7449969 

Email: sales@ken-tec.co.uk 

Or visit our web site at: www.ken-tec.co.uk 

RR: 84045 

RR: 84060 


49


Surrey with the 

dome on top 

Farnham Town Council have recently completed 

an update programme of their CCTV 

cameras in Farnham and as a 

result are using Vicon’s 

Surveyor mini domes 

throughout the 

town centre. 

The town centre 

i n c l u d e s 

Georgian 

frontages and 

the aesthetics 

are guarded 

jealously. The 

client has therefore 

benefited from the 

fact that the Vicon 

domes are only five 

inches across and 

unobtrusive. 

The recent installation 

is significant in 

that the client has been 

employing Vicon domes for 

10 years and usage has 

evolved with the functionality 

of the cameras. 

Alec Herd, CCTV Coordinator with 

Surrey Police who operate the CCTV system 

in partnership with Farnham Town Council, 

said: “There are features in the Vicon domes 

that we appreciate such as the ability to set 

STI (Europe) has launched 

KeySOLVE, a new single door 

proximity access control system. 

KeySOLVE provides authorised 

access to a door for up to 1500 

users, using a simple electronic 

key fob. Each key fob contains a 

unique code that cannot be 

copied or changed. When a key is 

presented to the reader, access is 

allowed if the key code matches 

the same code programmed in the 

reader. 

KeySOLVE is battery powered, with 

a typical 5-year life, providing a 

cost-effective and easy to install 

access control solution for single 

doors, which can be implemented 

building-wide. As building use 

changes, additional doors can be 

easily added and programmed for 

all existing users. Different levels 

cameras from whichever 

keyboard you happen 

to be at. It’s possible to 

go into each camera’s 

memory and reprogramme 

it, changing 

say iris and shutter 

Low cost proximity 

access control 

of user can be easily 

configured to ensure 

more secure areas are 

only accessed by those 

with the correct 

authority. 

Two types of reader 

are available, the RL 

Series Rim Lock and 

the CR Series 

Controller Reader. The 

rim lock is a self-contained 

battery powered 

unit that includes 

the locking mechanism, 

reader and controller. It provides 

high quality access control in 

a package that can be installed in 

less than one hour. Installation is as 

a standard rim lock and the unit 

will retrofit onto existing mechanical 

key based installations. The rim 

lock’s in-built buttons and display, 

together with the key reader, are 

used for all set up and key administration 

functions. Where it is 

impractical to fit the rim lock the 

benefits of keySOLVE can be delivered 

by the installation of the CR 

controller reader. This device holds 

all the intelligence and flexibility 

of the keySOLVE system within a 

stand-alone control unit which 

allows control of a conventional 

electric door release or a magnetic 

lock. 


Abloy® to become 

exclusive Eff Eff UK 

distributor 

Abloy Security has announced 

that with immediate effect it is to 

become the exclusive UK distributor 

for all Eff Eff electric locks 

and locking systems manufactured 

in Germany by its sister 

company, ASSA ABLOY 

SicnPrhpltstprhnik GmbH. The Eff 

Eff product range includes electric 

strikes, motor bolts, magnets, 

door control systems and arrester 

devices, designed for use with 

timber, metal, glass and plastic 

speeds or 

implementing 

privacy 

zones.” 

He continued: 

“The 

Vicon domes are logical units 

which almost think for you. The 

facility where you can “teach” a 

dome to perform a certain tour is 

valuable. It’s also useful to be 

able to mix pre-sets with timeouts 

so that after a given period a 

dome that has performed a tour 

will revert to a predetermined 

location.” 

Farnham Town first began using Vicon 

17-inch domes in 1995. They added 

four Surveyor 99 units in 2000 and in 

order to take advantage of the very latest 

technology have now replaced all of the 

domes with VFT2000s. 

The installation was performed by Sevenoaksbased 

DGH Security Installations who have particular 

strengths in the retail sector and education. 

Alec Herd added: “The CCTV system has made a 

major contribution towards a dramatic reduction 

in ram raids and most other forms of 

crime.” 

While images from Farnham are recorded digitally 

in the town itself the application is completely 

integrated with a neighbouring system at 

Guilford where the monitoring is performed. 

Vicon’s open protocols have allowed seamless 

integration with a 32-channel matrix at Farnham 

and in turn with the matrix manager in 

Guildford. The Farnham system has BT fibre 

optic wiring throughout. 

Farnham Town forms part of Waverley Borough 

Council which also covers Godalming and 

Haslemere. It is envisaged that a similar installation 

may be performed at Haslemere. 


doors in domestic, commercial, 

industrial and institutional buildings. 

Until recently, EFF EFF products 

have also been sold and supported 

in the UK by Sabre Access Plc. 

Abloy Security will be taking over 

all distribution activities, with 

stock being transferred to the company’s 

warehouse in Watford and 

technical, applications and on-site 

support services becoming the 

responsibility of Abloy’s centralised 

and field based customer support 

teams. 

Managing Director of Abloy 

Security, Robin Rice, explains that, 

“Sabre Access has carried out an 

excellent job of supporting the various 

EFF EFF products over many 

years and we would like to thank 

them for all their efforts and for 

the professional and efficient manner 

in which they have transferred 

the business to Abloy Security”. 

He added, “Although EFF EFF was 

originally an independent manufacturer 

it became part of the ASSA 

Abloy Group in 2000 and we have 

been steadily working to integrate 

the EFF EFF product range fully 

into the product offering of Abloy 

Security in the UK”. 


50 


RR: 84058


Better value 

security through 

technology 

by Alan Moss 

52 

This year marks the 400th anniversary of the 

Gunpowder Plot, a timely reminder that our 

ancestors also had to deal with terrorism associated 

with religious allegiances. Guy Fawkes 

gained access to the cellars in Parliament with 

a key which was no less than 12 inches long 

and one can imagine that his wrist needed 

considerable strength when he tried to open 

that cellar door. The key used the best technology 

of the day, and apparently had a folding 

mechanism for convenience. Nowadays we 

still need strong doors, but the locking mechanisms 

can be operated much more easily. The 

thought of having to carry around a bunch of 

17th century keys would fill us with horror! 

Parliament may now have lost Guy Fawkes’ 

famous key, but in the 21st century we sometimes 

do not have to worry about losing a “key”. 

In fact, the whole process of locking doors does 

not necessarily require a conventional key at 

all, as we all know from visiting certain hotels. 

The hotel locks operate with electronic codes. 

This not only saves weight in our pockets; it also 

means that when we mislay our hotel’s piece of 

plastic, we do not have to worry. The system can 

be easily programmed for a replacement and to 

invalidate the lost card. 

A modern organisation’s security system will 

allow its staff to enter the building using personal 

passes which are electronically enabled to 

allow individuals to enter some parts of the 

building, but not other, more sensitive, zones. 

These systems can also double as a safety record 

of how many people are in the building in case 

of the need for an evacuation. 

Speed of transit is of the essence for modern 

business, and the challenge for security systems 

is to provide an excellent and instant check on 

identity for the vast majority. Biometric technology 

has advanced to the point where we can 

now install systems which check that whoever 

produces a pass is the same person to whom 

that pass was issued, thereby stopping anybody 

using a stolen card and a forged photograph. Iris 

technology is advancing rapidly to use the patterns 

of the eye to create a unique personal 

identifier, but exponents of fingerprint-based 

systems, such as Selectamark Sentry, can fairly 

claim more reliability, with a 98% success rate. 

At one level, a biometric pass system can verify 

that the presenter of the pass is the proper person 

(ie with the same fingerprint pattern) 

authorised to enter, but a latter day Guy Fawkes 

might have his fingerprint pattern pre-recorded 

in a system to create an alarm regardless of any 

false identity he tried to create. 

Patrolling security guards are also facing a challenge 

from technology. These days digital CCTV 

cameras can be set up relatively cheaply to 

maintain a continuous monitoring surveillance 

over business premises. The cameras detect 

movement, trigger an alarm and automatically 

zoom in to record suspicious activity without 

security staff in the control room (which may be 

many miles away) even having to be watching 

that camera at the time. In town centres or 

hotspots for crime and disorder, the image of 

CCTV cameras has been transformed from a 

threat to civil liberties into a benign safety precaution 

enabling a police response to be triggered 

and a visual record of an incident to be 

made. One local authority near the M25 operates 

over 200 CCTV cameras without any need 

for long distance cables to transmit the images 

to their central control room. The system uses 

wireless and mobile phone technology to send 

pictures and to operate cameras by using a network 

of transmitters installed on high buildings 

which are each in line of sight of the next unit. 

The cameras need not be permanent; lamp 

posts can be adapted ready for the installation 

of a temporary camera on a quick response basis 

for whenever problems of potential crime and 

disorder are identified at those locations. 

The technology which gave us the ability to 

change TV channels without leaving our arm 

chairs is also advancing. Supermarkets are 

experimenting with radio frequency identification 

(RFID) for stock control systems at their 

warehouses, and it may not be long before electronic 

chips are used to transform the speed 

with which we negotiate the supermarket 

check-out desk. 

Security applications of RFID technology have 

already been in place for some years, triggering 

an alarm if we try to leave the store without 

having had the tag removed from our bottle of 

spirits or leather coat, regardless of whether 

the offending item is visible to the eye or not. 

Microchips are now routinely installed in caravans 

boats and cycles by manufacturers, and 

property marking has moved on considerably 

from the old-fashioned serial number stamped 

into metal. The potential is there for many 

other manufacturers to follow suit. 

Checking of vehicles can now be achieved by e- 

plate - a vehicle registration plate with an RFID 

chip which records and checks any vehicle passing 

a given point. This creates enormous potential 

benefits for city centres and large complexes 

like airports which need to monitor vehicle 

traffic flows. Today, this system is being tested 

by the University of Abu Dhabi in conjunction 

with FSG, Dubai, and Selectamark. 

Microchips are one method of identifying property; 

another is a specially formatted chemical 

like SelectaDNA which can be combined into 

paint or a liquid carrier and applied with a small 

Alan Moss retired from the Metropolitan 

Police as a Chief Superintendent in 

1997 and now works as an independent 

security consultant 

brush to record permanently the unique identity 

details of the owner on to the article, or to 

validate high value goods against counterfeiting. 

The way in which technology can protect businesses 

has had a profound effect on the type of 

manager now found in security companies, who 

are now far more likely to have international 

and technological expertise. Selectamark’s 

Head of Business Development Jason Brown, for 

instance, qualified as an accountant with KPMG 

in London and Milan, and was involved in business 

planning at Wanadoo, the European leader 

in broadband internet, before joining 

Selectamark. He now spends much of his time 

developing the company’s business in the Middle 

East and Asia as well as in the United Kingdom. 

This brings an international dimension to the 

company as well as promoting British exports. 

He said “Doing business on an international basis 

certainly broadens our horizons, and forces us to 

compete with the best in the world. 

Fortunately, Selectamark has cutting edge products 

which compare very favourably with those 

of other countries and Britain still does have an 

excellent reputation for quality and innovation 

within the security industry.” 

Another feature of the developing security 

world is the way in which owners of stolen property 

are identified. Regulated databases of 

property owners are now increasingly held by 

security companies like Selectamark whilst 

police forces tend to concentrate only on property 

which has been stolen. 

The advance of technology changes the number 

and the qualifications of the staff we need, and 

the way in which our contractors can carry out 

their services on our behalf. 

It does seem expensive at times to keep up with 

technology, but how often are we surprised at 

how the prices of sophisticated electronic and 

scientific apparatus can be bought at far lower 

prices than a few years ago? We all need to keep 

an eye on this so that we do achieve best value 

in the private and public sectors. 

Guy Fawkes would be surprised by the number 

and types of alarms he would set off if he 

repeated his exploits today, but no doubt he 

would also be thinking about the potential for 

keeping one step ahead of the technology introduced 

by the Parliamentary authorities! 

Reader Reply 

No.: 84058 


PROTECTING 

PEOPLE 

& 

SITES 

that matter... 

a Securitas company 

Bell Security 

Limited 

London Bristol Leeds Edinburgh Glasgow Aberdeen Belfast Dublin Cork 

...to your 

organisation... 

Design, 

installation 

& 

ongoing 

support 

for 

major site 

& 

multi-site 

security 

systems 

• Digital CCTV • Access Control • Intruder/Perimeter Systems 

• Integrated Control • Monitoring Systems • ID Systems 

• IP Networking • Biometrics • ANPR • Smart Cards 

• Fire Systems • Parking Systems • Fibre/Copper infrastructure 

• Shared facilities usage logging/billing 

Contact: Steve Steeds 

...since 

1986 

Tel: 0845 601 2775 

www.bellsec.com 

Fax: 020 8478 8052 

info@bellsec.com 

RR: 84059


The need for a professional 

Keyholding response 

service in the Facilities 

Management sector? 

Vicon launch IP 

Camera/Server 

The VN-7551P IP camera /Server has been 

launched by Vicon in response to the growing 

demand for video over IP solutions. 

The VN-755IP is a state-of-the art IP camera 

with an integral video server that is equipped 

with a 100Mbps LAN interface board for direction 

connection to a network. With four video 

channels the VN-7551P provides for images from 

up to three additional analogue cameras to be 

remotely monitored and recorded. 

When used as a single channel IP camera the 

VN-7551P delivers up to 30 frames per second of 

DVD quality video across the network for remote 

viewing and recording. With the additional 

external analogue cameras connected, the VN- 

7551P is able to transmit at 15 frames per second. 

The IP camera supports museum search, 

motion detection, alarm reporting and configuration 

and macro operation through the 

ViconNet software interface. Vicon’s proprietary 

compression based on MPEG4 maximises 

picture quality at all times. 


The most obvious form of security to the general 

public is the front of house security officer 

and the inevitable cameras, but in this day 

and age, there are far more sophisticated systems 

in use behind the scenes, providing management 

with important data and up to date 

‘as it happens’ information and observations 

during times when the building is open for 

business. 

But what happens when the staff go home 

and the premises are closed? 

What happens when the Intruder Alarm activates? 

Who is responsible for returning to the 

premises to deal with the activations? 

Despite the advances in technology, there is still 

the necessity for a physical presence. In many 

cases, it will be a member of staff (quite often 

a lone female) who as the appointed keyholder, 

is requested to attend by the Alarm Receiving 

Centre, within the ACPO recommended time of 

twenty minutes. Quite often the nominated keyholder 

(s) will have other keys for the building 

eg: safe keys or cabinets which hold high value 

items. If the premises enjoy a level of police 

response, the keyholder expects to meet the 

police on arrival. Regrettably this is not always 

the case. The police may have already checked 

the location and departed, or their limited 

resources do not permit an attendance at that 

time. Whichever, the keyholder is then entering 

a high risk situation, when attending the premises 

alone. 

Keyholding is an enormous responsibility to 

place on staff, expecting them to be available 

24 / 7, interrupting family time and placing 

restrictions on their free time. 

Unpleasant and disruptive late night call - outs, 

along with the uncertainty of what may be 

encountered, all cause stress and anxiety to 

staff and family alike. 

Under the Health & Safety Regulations, many 

organisations have recognised their obligation of 

a ‘Duty of Care’ to their employees and have 

introduced an alternative method of protecting 

their property, premises and staff in the event 

of their intruder alarm activating. The employment 

of a professional keyholding and response 

organisation which can meet the requirements 

of both ACPO and the British Standards in providing 

a prompt and quality service. 

It is surely preferable to err on the side of caution 

when considering the safety of staff, loss of 

goods or equipment, or equally as important 

perhaps, loss of trading on the following day. 

A professional response provides ‘Peace of Mind’ 

for both staff and employer. 


NIKARO 

THE LEADERS IN KEYHOLDING 

AND ALARM RESPONSE 

The only truly national keyholding company to hold the prestigious NSI Gold Award for the Management of Keyholding 

and Alarm Response. “NIKARO Ltd” National Keyholding is a flexible, innovative company dedicated to the provision of a 

quality service. We offer two types of keyholding and response service, which are tailored to meet your specific needs. 

Full Keyholding Response: We hold a full set of keys and alarm codes for immediate access to your premises following an 

intruder alarm activation. All routine keyholding service tasks can then be completed without involving your staff. 

Accompanied Visit Response: When informed of an alarm activation we immediately attend the premises, undertake an 

external check, and provide a safe environment for the arrival of your staff, accompany them into the building and remain 

as long as required. This service is popular for those who prefer supervised entry or wish to retain ownership of keys. 

Additional Services for Keyholding Customers: We are able to provide additional support, including: 

Mobile patrols 

Locking and unlocking of premises (including contractor access visits) 

Monitoring of empty premises (void property inspections) 

Emergency and temporary static guarding and retail services guarding 

Escorted lock-up services 

Our 200 network companies adhere to British Standards, with over half having attained ISO 9001: 2000. There is a 

combined deployment of 750 vehicles 24/7 to meet customer requirements in the keyholding sector, enabling NIKARO 

to maintain a 28 minute national average response time. 

NIKARO Ltd 9 Darwin House, Corby Gate Business Park, Priors Haw Road, Corby, Northants NN17 5JG 

Tel: 01536 406222 Fax: 01536 209209 

E-mail: nikaro@nationalkeyholding.co.uk w w w . n a t i o n a l k e y h o l d i n g . c o . u k 

54 


Fibreglass grating wins 

gold at 2004 Olympic 

In August 2004, the eyes of the 

world were on Athens and the 

Olympic Games Opening 

Ceremony, which promised to be 

history in the making. 

A ten thousand square foot manmade 

lake containing over two million 

litres of water covered almost 

the entire stadium floor. The show 

started with a pyrotechnic comet shooting through the arena to ignite 

the lake in the shape of the Olympic Rings. 

The lake was constructed around a vast submerged platform, which 

would enable the opening performers to appear to ‘walk on water’. 

When the water drained away, it created the platform on which thousands 

of performers and competitors would make their entrance and 

mark the start of the Games. 

With seventy-two thousand spectators in the stadium and an estimated 

four billion people watching worldwide, there could be no room for 

accidents or errors, and only one material met and exceeded specifications. 

Essex based company Fibreglass Grating Ltd were delighted to 

be contracted to supply the floor grating for this project. 

Further Information call 01255 423601 

Practical Facilities Management 

RR:84073 

New ‘business park’ bollard 

from Bollards International 

With glass being used as an architectural 

feature to an ever greater extent in the 

new buildings being built to create business 

parks nationwide, Bollards International 

has launched a new bollard designed 

specifically for use in such environments. 

Bollards International manufacturers a 

range of polymer based bollards, railings 

and street furniture which are now being 

specified instead of the traditional cast iron 

products by a growing number of architects, 

development companies and local 

authorities. 

The first installation of the new silver painted polymer bollards has 

been made at the business village (three buildings) being leased by 

Fujitsu Services at Central Park in North East Manchester. 

The original product specification called for a stainless-steel bollard 

with two neoprene rings to protect the glass from accidental impact 

damage. 1-lowever, discussions with Bollards International resulted in 

the specification being changed to silver painted polymer as this 

weathers far better than stainless steel, which can often go dull and 

gain a brownish surface tinge. The manufacturer was also able to 

demonstrate that a polymer bollard offers a greater impact resistance 

than stainless steel. The final amendments to the specification saw the 

inclusion of polyurethane protection rings, rather than those originally 

specified as neoprene, for reasons of durability and longevity. 

Bame Colvin, Managing Director of Bollards International, believes this 

new bollard will have particular appeal in the business park environment, 

saying: 

“Visual impact is of great importance in the business park environment, 

and our new silver-coated polymer bollard gives the same overall 

impression of quality and design style without the drawbacks associated 

with impact performance and long term weathering.” 

The three buildings in the Fujitsu business village which are now protected 

by the new bollards house Fujitsu staff working in the IT services 

industry. 


RR:84083 

Magiboards manufacture quality long lasting 

whiteboards and flipcharts 

Three quality whiteboard surfaces are 

available to suit all budgets. Vitreous 

enamel steel is a high quality magnet/dry 

wipe/scratch resistant surface 

which provides a twenty five year surface 

guarantee. Coated steel is a magnet/dry 

wipe surface with a ten year 

surface guarantee and laminate is a dry 

wipe surface with a five year surface 

guarantee. All whiteboards are aluminium framed and come complete 

with fixing clips and instructions. Whiteboards are available in a range 

of sizes from 600 x 600mm to a 1200 x 3600mm. Bespoke cut board 

sizes are available by request. Flipcharts are available in a laminate or 

coated steel whiteboard surface and come complete with an Al pad. 

The frame is a sturdy powder coated steel frame which is height 

adjustable - three stops and a further stop for desk top use. 


RR:84102 

55 

new product showcase 

Heatrae Sadia’s Supreme 

boiling water unit saves time 

in busy workplaces 

Supreme, Heatrae Sadia’s market leading 

instant boiling water unit, is ideal for 

busy workplaces with a constant need 

for boiling water to make tea, coffee and 

other hot drinks and snacks, such as 

school staff rooms, factories, large 

offices and call centres, prisons, fire stations 

and hospitals. 

Actually boiling enough water to meet the needs of everyone in the 

workplace using a kettle can take up a huge amount of time. This can 

infringe on a company’s productivity if employees are permitted to 

make drinks throughout the day, as well as employees’ own personal 

break time if they have allocated rest periods. 

Boiling water units provide an immediate and constant supply of boiling 

water for tea, coffee and other hot drinks and snacks, eliminating 

the need for a kettle and saving vast amounts of time by providing 

more boiling water than a kettle ever could. 

Available in wall mounted or counter top versions, Heatrae Sadia’s 

Supreme is permanently connected to the electricity and the cold 

water supply. Compact, neat and modern in design, Supreme heats 

water in an insulated storage vessel and features Intelliboil(tm), a 

patented electronic temperature management system which regularly 

brings water to boiling point in line with user demand. 

Supreme is available in various sizes - the three most popular being 

2.5 litre, 5.0 litre and 7.5 litre, sufficient for 15, 30 or 45 cups respectively 

when the unit is full, and equating to 140, 155 and 170 cups per 

hour. Catering sizes are also available, and two new larger capacity 

Supreme units are being introduced to satisfy increased market 

demands. The Supreme 310 and 560 offer capacities of 25 litres and 

40 litres respectively, delivering 310 and 560 cups per hour. 

The Supreme range is supported with a selection of accessories including 

stainless steel drip trays designed to be inset into the work surface, 

an integral seven day digital programmer, which allows Supreme to be 

switched on and off on a daily basis for greater economy, and a water 

filter system. 


RR:84111 

New Ortus Fitness Resistance 

range from Physique 

Physique now offer the new innovative Ortus 

Fitness resistance training equipment which 

has undergone a total re-design, providing a 

quality durable range that is extremely safe 

and user friendly - and can provide the ideal 

competitive solution for many hotel gyms, 

health and leisure clubs and educational 

establishments working to budgets. 

The new Ortus bio-mechanics have been 

designed in conjunction with the ‘Biomechanical 

and Medical Engineering 

Department’ from the University of Valencia, studying exercising body 

movements and fusing this with leading engineering technology. The 

result is outstanding, as the new Ortus Fitness resistance range has 

achieved an impressive modern appearance with clean rounded edges. 


RR:84012 

New V-Press 1160 Mill Sized 

Baler from HSM 

Recognising that space is at a premium, particularly 

inside industrial and commercial 

premises, HSM has now weather proofed 

their newest baler for external operation. 

The new V-Press 1160 produces a large millsized 

bale ideal for recycling and improved 

returns and is now suitable for exterior use. 

An advantage of producing mill size bales is 

that, because of the reduced transport costs and more economic handling, 

this can result in a higher price being obtained from the processor 

or recycler, or even directly from a mill itself, for the waste material. 

Therefore, the capital cost of the new V-Press 1160 Baler, which 

is very competitively priced, can be recouped that much quicker. 

Alternatively, lease purchase and rental options will allow cost savings 

to be made on a weekly / monthly basis. The new V-Press 1160 Baler 

is weather proofed to IP55 and easy to operate thanks to features that 

include: a large feed hopper at a convenient loading height, guide rails 

in the chamber for insertion of the strapping tapes or wires from the 

front of the machine, and simple selection of the torsion control. 


RR:84019

new product showcase 

Kee Klamp introduces 

new time saving 

components 

To speed up installation and 

reduce labour costs, Kee 

Klamp Ltd has developed a 

new rail fitting as an integral, 

standard component of its 

market leading KeeGuard® 

roof edge protection system. 

The new fitting allows the 

KeeGuard® system’s horizontal 

guardrail to be placed in 

the saddle of the open fitting, 

rather than through it before 

being secured with a grub screw in the normal fashion. This makes 

system assembly up to twice as fast as conventional roof edge protection 

systems and reduces on-site installation complexity and cost. With 

this new fitting, the KeeGuard® system remains compliant with EN 

14122 for permanent barriers and provides “collective” rather than 

“personal” protection. 

The KeeGuard® system comprises just three principal pre-fabricated 

components - a main upright, a main counterbalance and a free end 

assembly, where no wall fixing is available. All assemblies are designed 

for use with 42.4 and 48.3 o/d diameter tubing and standard fittings 

from the Kee Klamp® range to provide a complete, easy to assemble 

solution in roof edge guardrailing, walkway demarcation, stairwell, 

open lift shaft and other fall prevention applications. 

The system also allows for integral kickboard fixing saving even 

greater time and cost on site. 

Options to the standard upright configuration are also available providing 

a more sympathetic and unobtrusive appearance on buildings, 

where required, than is possible using some other systems. 

As well as the popular KeeGuard® system, Kee Klamp Ltd also provides 

a full range of fittings for tubular structure construction, and 

tubular solutions for interior or exterior balustrading applications with 

its Keenect(r) system and Keeline systems. Kee Klamp Ltd is certified 

to BS EN ISO 9001 and is recognised as an Investor In People. 

Further Information call 0118 931 1022 

RR:84021 

Sontay launches new Thyristors range 

Sontay, the market leader in control 

peripheral products, has introduced a 

new range of controllers for air handling 

unit electric heater battery applications. 

The feature-rich RE thyristor range 

incorporates both DIN rail and panel 

mounting options for ease of installation. 

Both styles are compact in size and 

rated at 600 Celsius to reduce panel size 

and ventilation needs. The controllers 

feature self-monitoring functions and 

provide signals to a connected BMS in 

the event of phase failure, over-heat or fault. Interlocks for airflow 

proving, fan run on and overheat may be configured and all models 

feature burst-power firing to minimize electrical noise and RFI disturbance 

without additional filtering. 


RR:84056 

New tester also records 

conditions of safety equipment 

A new hand held instrument not only tests the 

safety of workplace electrical equipment appliances 

but also enables the condition of other 

safety equipment to be recorded quickly and 

easily. 

The lightweight and battery powered 

PrimeTest 300 from Seaward carries out all 

appliance safety tests needed for compliance 

with the Electricity at Work Regulations and 

also checks the condition of the electrical circuit to which they are connected. 

In addition, the innovative tester enables individual safety 

records to be updated for other workplace safety equipment including 

the condition of fire extinguishers, emergency lighting, ladders and 

other items. Information can be stored in the tester for later download 

to PC-based safety management records systems, which are important 

for traceability and due diligence purposes. 

The PrimeTest 300 therefore provides a versatile electrical safety testing 

and data collection device for all involved in safety management in 

the workplace. The new tester also incorporates Bluetooth technology 

to enable electrical test accessories such bar code scanners and safety-labelling 

printers to be linked directly to the instrument. 


RR:84092 

The best value for colour ID card printing, the 

new Magicard Tempo is now available from DED 

13th July 2005. Based on the 

popular Magicard Alto, the 

new Magicard Tempo is a 

simple to use entry level 

dye-sublimation plastic card 

printer at a great price. The 

Tempo features the famous 

HoloKote card watermark 

and HoloPatch visible security 

patch available only with 

Magicard plastic card printers. 

With incredibly easy to use drop-in dye-film ribbon and hand fed 

card loading, the Magicard Tempo is supplied with all the necessary 

Windows drivers to run the printer, and a USB connection for ease of 

integration. 

Compact and light, the Magicard Tempo has a tiny footprint of only 8 

square inches, features edge to edge full colour printing, and is capable 

of printing on all quality PVC cards whether blank or pre-printed. 

Accessories available for the Magicard Tempo include high quality drop 

in colour and monochrome ribbons which feature a higher capacity 

than the Magicard Alto. These simple drop-in ribbons come in 250 

image colour, and 500 image monochrome (black, red, blue, green, 

gold, silver or white). Blank plastic cards for the Tempo are available 

in plain, magnetic stripe and HoloPatch, printing a full colour card in 

40 seconds, monochrome in only 6 seconds. 

Recognised as being the best warranty in the ID card printer industry, 

the Magicard Tempo has a 2 year no quibble return to base warranty. 

This warranty includes the free replacement of any printhead, whatever 

the reason for failure. 

Formed in 1982, DED Limited based in Lydd, Kent. The ensuing years 

have seen the company grow to become a leader in the design, manufacture 

and distribution of: ‘Specialist-Kiosk/Receipt/Label/Ticket- 

Printers, PoS Equipment, CCD and Barcode Scanners, Magnetic and 

Smart Card Readers & Writers, Cash Drawers, Pole Displays, Plastic 

Card Printers and Touchscreen Terminals. 


RR:84066 

Gopak launches new range of stacking chairs 

Gopak, the UK’s leading designer and manufacturer of lightweight folding 

tables, has launched a new range of multi-purpose stacking chairs 

designed to suit any seating environment where immediate seating is 

required. Designed with functionality and practicality in mind yet with 

a modern and attractive look and feel, the new range has been engineered 

to be lightweight and easy to use with the minimum amount of 

effort. Ideal for use across a wide range of environments, from places 

of worship and schools and universities to hotels and corporate hospitality, 

the new range can be set up within the blink of eye and dismantled 

and stored quickly and efficiently with its high stacking qualities. 

Available in five distinctive styles - 

the Rutherford, the Fairfield, the 

Oxted, the Blackdown, and the 

Cranham - the new range is part of 

Gopak’s vast collection of quality 

and value for money furniture and 

remains in keeping with the company’s 

ability to be the ideal choice for 

a number of applications. 

Further Information see www.gopak.co.uk 

RR:84103 

EBD downlights are 

on the up with RIDI 

RIDI lighting is pleased to announce 

the UK launch of the its totally revised 

range of EBD downlighters. Now fully 

compliant with the latest UK and 

European regulations - the range has 

been completely redesigned and 

upgraded to provide an affordable, versatile 

and attractive downlighter solution for any type of commercial 

office lighting application. In addition, the new flexible range permutations 

allow greater stocking flexibility across Europe. 

Produced at their second manufacturing facility in Berlin, the EBD 

range benefits from RIDI’s renowned build quality and aesthetics. Now 

available with new ultra-shallow profile options and improved trim 

designs, the range offers the specifier excellent looks and performance. 


56 

Practical Facilities Management 

RR:84141


The event for your working environment 

I want to be 

a UV-purified 

water 

dispenser. 

What does your workplace aspire to be? 

If your workplace is dreaming of greater things, visit Total Workplace 

Management 2005 to find out how your working environment can evolve. 

Total Workplace Management is the new event aimed at all those who contribute to making the 

workplace deliver. Over 250 companies from the Facilities Management, Health & Safety, Security 

and Fire industries will be exhibiting at TWM 05 between 11-13 October 2005 at Earls Court 2. 

For more details on who will be exhibiting and how to register to attend, visit www.twmexpo.com. 

Total Workplace Management 2005 incorporates: 

Sponsors and Supporters: 

Boardroom Work Front of House Back of House

Where are your priorities? - Practical Facilities Management

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