Annual Report 2007-08 - Plumbing Industry Commission

Mission
Regulating for a safe, liveable and
sustainable built environment.
Vision
An innovative, sustainable and responsive
plumbing industry, fostered through
collaborative partnerships between
Government and industry stakeholders.
Role
The Commission continues to regulate the
Victorian plumbing industry to enhance the
amenity, safety, health and sustainability of
the built environment.
Values
The Commission is proud of having an
organisational culture that is relevant,
responsive and delivers results. The culture
is driven by the values and the way
employees behave. Our values are:
• future focus
• achieving together
• inspiring excellence
• respecting individuals
• ensuring trust.
Strategy
The Commission’s 2007–08 Business Plan
reflected the overarching goals outlined in
the organisation’s five year Corporate Plan
(2007–12). This plan focuses on economic,
social and environmental outcomes while
emphasising the Commission’s regulatory
responsibility. Over the five-year period, the
Commission aims to achieve:
Regulatory excellence – by delivering
effective and responsible industry
governance
Industry responsibility – supporting
Government and stakeholders to transform
the industry
Environmental best practice – ensuring a
sustainable built environment
Community accountability – ensuring safe
building services for the community.
The Commission’s five-year Corporate
Plan is available on the Plumbing Industry
Commission website: www.pic.vic.gov.au
Stakeholders
The Commission acts on behalf of the
Minister for Planning to regulate the
plumbing industry for the Victorian
community. The Commission services clients
and stakeholders, including Registered and
Licensed Plumbing Practitioners, industry
professionals, peak industry bodies,
manufacturers, all levels of government,
and educators within the industry and the
wider Victorian community.
The Commission actively engaged with
stakeholders throughout 2007–08 and will
continue to build on these relationships
in 2008–09. This included community
consultation, advice, information seminars
and established committee structures.
Our people
The Commission employs 50 people in its
Camberwell head office. The Commission
aims to achieve a diverse, ethical and
effective workforce and is committed to
creating a safe, positive workplace that
promotes life balance.
Regulatory excellence 12
Industry responsibility 18
Environmental best practice 28
Community accountability 34
Our people 40
Corporate governance 46
Financial Report 2007–08 52
Appendix 1 77
Glossary of terms 78
Disclosure index 79
Alphabetical index 80
Five-year statistical summary 81
State of Victoria, Plumbing Industry Commission
2008. This publication is copyright. No part
may be reproduced by any process except in
accordance with the provisions of the Copyright
Act 1968.
PLUMBING INDUSTRY COMMISSION 2007–08 ANNUAL REPORT 01