Annual Report 2007-08 - Plumbing Industry Commission

Five-year statistical summary
Performance measure 2003–04 2004–05 2005–06 2006–07 2007–08
Regulatory excellence (see page 12)
Modifications applications 316 346 284 322 328
Industry responsibility (see page 18)
Number of individuals holding a plumbing licence and/or registration 19,361 19,947 20,486 20,519 21,378
Number of individuals holding a registration in at least one class 15,634 15,955 16,523 16,394 17,095
Number of individuals holding a licence in at least one class 9,588 9,741 10,046 10,430 10,866
Compliance Certificates lodged 283,294 283,245 289,275 315,760 340,293
Qualifications Experience Review Committee (QERC) applications 588 634 849 879 709
Practitioners receiving reciprocal recognition 405 471 451 447 432
Apprentice practical registration exams held 840 948 1,180 1,406 1,356
Non-apprentice practical registration exams held 179 238 254 266 278
Theory-based licence exams held 390 369 474 508 497
Telephone enquiries regarding registration, licensing and general plumbing 47,227 35,423 38,812 39,139 n/a
In-person enquiries regarding registration, licensing and general plumbing 7,827 8,119 8,526 8,995 8,463
Environmental best practice (see page 28)
Water recycle audits n/a n/a n/a n/a 1,312
Number of solar installations passed n/a n/a n/a n/a 594
Number of 2,000 litre water tanks supplying all cisterns passed n/a n/a n/a n/a 618
Number of recycled water installations – passed n/a n/a n/a n/a 83
Total 5 Star audits performed n/a n/a n/a n/a 1,312
Community accountability (see page 34)
Audits completed (% of total Compliance Certificates lodged) 5.5 5.6 5.3 5.1 5.1
Audits failed (% of total audits) 11.3 11.1 9.7 7.1 11.2
Sanitary drain inspections completed (% of total inspections booked) 6.0 6.0 5.4 6.4 5.5
Sanitary drains failed (% of total inspections) 7.5 6.2 5.7 4.6 3.5
Formal complaints received 357 419 472 535 683
Site visits 2,054 1,451 2,055 3,062 3,046
Investigations conducted into plumbing practitioners 396 376 388 617 609
Prosecutions completed 28 40 26 62 30
Disciplinary hearings held 14 15 12 53 53
Notices and orders issued 56 170 184 118 100
Our people (see page 40)
Total head count 56 51 49 50 50
Percentage of female employees 34 31 39 34 38
Percentage of male employees 66 69 61 66 62
Financial performance (see page 52)
Total income $9.2M $8.8M $9.1M $10.1M $11.2M
Total expenses $8.8M $8.5M $8.4M $10.6M $11.1M
Net result for the period $0.4M $0.3M $0.7M ($0.5M) $0.1M
Total assets $7.9M $8.0M $10.0M $10.7M $11.8M
Total liabilities $3.5M $3.2M $3.5M $4.7M $4.6M
PLUMBING INDUSTRY COMMISSION 2007–08 Financial REPORT 81