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Facilitating Recovery Through…<br />

Trauma-Informed Practices<br />

and Trauma Specific<br />

Interventions<br />

Niki Miller MS, CPS<br />

nmiller@ahpnet.com<br />

Senior Program Associate<br />

Cathy Cave<br />

ccave@ahpnet.com<br />

(N.Miller, 2011) 1


Part I -- Introduction<br />

The Big Picture in Healthcare and Behavioral<br />

Health with Regard to Trauma.


Goals of this Session<br />

►Differentiate trauma-informed from trauma<br />

specific services.<br />

►Recognize adaptive behaviors and the effects of<br />

trauma.<br />

►Learn about practices and strategies that<br />

minimize trauma responses.<br />

►Know the types of trauma-specific interventions<br />

clients can access.<br />

►Prepare yourself and co-workers to deal with the<br />

effects of working with people with trauma.<br />

3


SAMHSA’s Strategic Initiative: Trauma &<br />

Justice<br />

→Trauma-informed practices are important for all human<br />

service systems. Trauma specific services can hasten<br />

recovery for many clients.<br />

→In the absence of trauma-informed care, a trauma survivor’s<br />

path is often marked by multiple failed encounters with<br />

social services agencies.<br />

→Until it leads to the most costly of all social service systems:<br />

the Criminal Justice System.<br />

“Reducing the pervasive, harmful, and costly health impact<br />

of violence and trauma by integrating trauma-informed approaches<br />

throughout health, behavioral health, and related systems and<br />

addressing the behavioral health needs of people involved in or at<br />

risk of involvement in the criminal and juvenile justice e systems.” SAMHSA,<br />

2011


Understanding Trauma<br />

Part II


Understanding Trauma: How Traumatic<br />

Events Differ from Bad Experiences<br />

• Experienced as threat to life and limb or<br />

bodily integrity of self or someone close<br />

• Experienced as terrifying, sudden and out<br />

of the ordinary; feel helpless, hopeless and<br />

fearful.<br />

•<br />

• Extreme stress that overwhelms a<br />

person’s ability to cope<br />

(N.Miller, 2008) 6


Male and Female Responses to trauma differ:<br />

Externalize-male<br />

Internalize-female<br />

► Men tend to have more externalizing responses and women have a greater g<br />

number of internalizing responses.<br />

► Men are more likely to be exposed to violence, but less likely to develop<br />

mental health problems from exposure.<br />

► The most common traumatic experience men report is seeing someone<br />

killed or seriously injured.<br />

► Women are more likely to be sexually abused and assaulted and more likely<br />

to be victims of childhood abuse.<br />

► At least twice as likely to develop serious mental health problems as a result<br />

of trauma.<br />

(N.Miller, 2008) 7


Primal Responses to Threat<br />

Fight- hyper vigilance on conscious and<br />

unconscious levels, and flooding of physiological<br />

changes related to aggression.<br />

Flight- blood flows to the limbs preparing to run,<br />

although flight is often thwarted and there often is<br />

no relief or outlet. Avoidance, dissociation, hiding<br />

and other psychological “flight” behaviors become<br />

disruptive.<br />

Fright- responding with a state of terror, often to<br />

seemingly benign triggers; fright and anxiety<br />

permeates all areas of life. Shortness of breath,<br />

startle responses, sleeplessness.


Primal Responses to Threat<br />

Freeze- response observed in animals, accompanied by<br />

slowed and shut down metabolism. Attempt to remain<br />

safe and invisible, dissociative, paralyzed ----actually<br />

makes the survivor vulnerable. Dissociative response<br />

reinforces helplessness in each new situation.<br />

Flail- Perceived as aggression, but physical movement, such<br />

as flailing of the arms, is meant to create a safe space<br />

around the body rather than connect with a target. As<br />

when lizards, birds or fish puff up or fan out to keep<br />

aggressors from closing in.<br />

Shield- Protective, like flailing, shielding and raising hands<br />

over head and body, physiologically prepared for injury.<br />

Shielding in response to noises or non-violent conflict.


Primal Responses to Threat<br />

Flirt-Particular to women as a result of sexual violence<br />

against women, especially as children. Instinctive placating<br />

behavior for little girls sexually abused in violent homes.<br />

Incest perpetration is more likely for daughters whose<br />

fathers are violent toward the mother.<br />

Submit- Renders the victim vulnerable, but more in control.<br />

Animals will submit to predator if flight is impossible and<br />

play dead. Submission and under arousal in the face of<br />

danger. May be labeled “risk taking” behavior.


Resilience Factors that Reduce the Impact<br />

► Seeking out Support from Other People, such as Friends and<br />

Family<br />

► Finding a Support Group<br />

► Feeling Good about One’s s Own Actions in the Face of Danger<br />

► Being Able to Act and Respond Effectively despite Feeling Fear<br />

► Having a Coping Strategy, a way of getting through the event<br />

and learning from it<br />

Source: Miller, 2011


Triggers<br />

► Substantial research shows trauma symptoms and<br />

responses can increase when survivor’s begin<br />

treatment/abstinence from substances.<br />

► Triggers can become more pronounced and often are<br />

shared triggers for both trauma and drug and alcohol use.<br />

► 2/3 of men and women in addictions treatment report<br />

incidents of childhood abuse.


Triggers: Harriet<br />

“When I was on probation I had to go to a substance abuse<br />

group with a bunch of other probationers. Every week I<br />

dreaded going. Most of the time, I got high afterward. I<br />

never said anything, missed as many groups as I could,<br />

and took off the minute it was over. The counselor’s<br />

summary said I was resistant to treatment and refused to<br />

participate. I never knew why I hated it so much until I<br />

learned to identify my triggers. There was only one other<br />

woman in the group and about six guys, four of them wore<br />

leather jackets—it was the smell. When I was 15, I took<br />

off with a group of bikers to party one weekend. To make<br />

a long story short, they raped me in a field near my school.<br />

I just can’t be around the smell of leather.”


Consider What a Person Who is<br />

Homeless Has Already Survived<br />

What are they surviving now?


PART III Trauma-Related Mental<br />

Health Challenges<br />

15


Trauma-Related Mental Health<br />

Challenges<br />

►What is Post Traumatic Stress Disorder?<br />

►What are the symptoms?<br />

►What other mental health problems do<br />

survivors have?<br />

►How are they treated?<br />

16


Post-traumatic traumatic Stress Disorder<br />

Avoidance<br />

• Voluntary suppression of memory<br />

• Restriction of daily activities<br />

• Dissociation; substance use<br />

Arousal<br />

• Startle reflex<br />

• Irritability and vigilance<br />

• Sleep disturbances<br />

Intrusion<br />

• Flashbacks<br />

• Nightmares<br />

• Trauma Re-enactment<br />

enactment<br />

(N.Miller, 2008)<br />

17


Changes in Arousal, Attention,<br />

Perception and Emotion<br />

Arousal<br />

Extreme levels of excitability and responsiveness to external<br />

stimuli or numbing and detachment from the outside<br />

world.<br />

Hyper-arousal←←←→→→numbing<br />

Attention<br />

The mind’s energy is directed away from situations,<br />

completely inattentive and absent or toward them, deeply<br />

and exclusively focused.<br />

dissociation←←←→→→ hyper-focus


Changes in Arousal, Attention,<br />

Perception and Emotion<br />

Perception<br />

Pupils dilate: vision and hearing are sharpened or dulled and<br />

memory is absent<br />

heightened←←←→→→dulled<br />

Emotion<br />

Feelings are devastating and painful or inappropriately<br />

detached from experience.<br />

absent←←←→→→overwhelming


Trauma and Mental Health<br />

►Depression<br />

►Anxiety<br />

►Agoraphobia<br />

►Addiction<br />

►Personality Disorders<br />

►Dissociative Disorders<br />

20


Part IV<br />

Trauma-Informed Practices


Applying Trauma Informed Care to Human<br />

Service Settings<br />

► Universal strategies address entire groups that<br />

share the same general risk.<br />

► Universal strategies are applied to groups without<br />

any prior screening, when the entire group is<br />

capable of benefiting.<br />

► Universal assumption that trauma has occurred<br />

22


Do No Harm<br />

Trauma informed<br />

►All staff understands trauma and its impact<br />

on the recovery process.<br />

►Services have been designed to enhance<br />

safety, minimize triggers, and prevent retraumatization.<br />

►Relationships between staff and clients are<br />

based on healing and equitable distribution<br />

of power.<br />

►Trauma survivors are empowered with<br />

information, referrals, and hope.


Trauma specific<br />

Do No Harm<br />

►Clinical and program staff have specialized<br />

training in trauma treatment and recovery<br />

practices.<br />

►Specific groups and interventions are aimed<br />

at reducing effects of trauma and increasing<br />

knowledge and coping skills<br />

►Skills development empowers survivors to<br />

manage the aftermath of victimization and<br />

trauma.


Four Principles for Homeless Services<br />

(Hopper, Bassuk & Olivet, 2010)<br />

1.Trauma Awareness- training and education,<br />

practice based in theory, expertise and research;<br />

staff development<br />

2. Emphasis on Safety- physical and emotional<br />

safety, predictability, consistent boundaries,<br />

respect, culturally responsive, minimizes re-<br />

traumatization, , healing relationships<br />

25


Four Principles (Hopper, Bassuk & Olivet, 2010)<br />

3. Choice and Control- minimizes power<br />

imbalances, involves consumers in service<br />

design, delivery and evaluation, empowerment<br />

model<br />

4. Strength-based and Empowering- focus on<br />

resiliency, recognizes adaptive behaviors as<br />

survival skills, recognizes and builds on<br />

strengths, instills hope<br />

26


Trauma-Informed Environment's<br />

► Creating safety is primary; the safer and more predictable the<br />

service environment, the better the engagement.<br />

► Services have been designed to enhance safety, minimize<br />

triggers, and prevent re-traumatization<br />

traumatization.<br />

► Education and information about trauma and recovery is<br />

incorporated into services delivery.<br />

► All staff understands trauma and its impact on the recovery<br />

process, relationships, and on staff’s s effectiveness.<br />

► Power-sharing is the basis of helping relationships that are<br />

founded on respect, information, connection and hope.


Trauma-Informed Services<br />

Staff Training<br />

Consumer/Survivor Education<br />

Reducing Triggers<br />

Dealing with Unavoidable Triggers<br />

Calming, Grounding and De-escalation<br />

Present-day Focus on Symptoms<br />

Support for self awareness and self care<br />

Peer Support


Foundations of Trauma-Informed Care<br />

► Principles of trauma-informed care see substance use and<br />

other behavioral health problems as adaptive responses to<br />

trauma.<br />

► The assumption of a trauma history guides every<br />

encounter, at every level of care, whether or not clients<br />

disclose or even remember trauma.<br />

► Responses and defense mechanisms are reframed as<br />

survival strategies that served a safety function and are<br />

recognized as evidence of strength.<br />

► The goal is to empower survivors with knowledge and skills<br />

so they can take care if themselves, feel a sense of choice,<br />

internal control and autonomy.


Screening—assume a trauma history, but<br />

always screen for current safety.<br />

If screening for past trauma, then guidelines are<br />

helpful.<br />

► Wait to screen after the person has adjusted<br />

rather than upon admission<br />

► Explain the screening in advance, how the<br />

information will be used to benefit him or her,<br />

then ask if you can continue.<br />

► Use valid screening tools that focus on presentday<br />

symptoms. Use a checklist when asking about<br />

past abuse rather than an interview.


Screening—assume a trauma history, but<br />

always screen for current safety.<br />

► Tell them that yes or no answers are fine unless<br />

they wish to say more.<br />

► Give her or him as much control as possible,<br />

including passing on questions, taking breaks etc.<br />

and choosing the setting.<br />

► If the client becomes too upset, redirect by talking<br />

about their strengths, the present day, and ask<br />

them to talk about how they have gotten through.<br />

Trauma screening tools can be found at the<br />

National Center for PTSD.


Trauma Stabilization and Psycho-Education<br />

► Grounding—directing attention to the “here-andnow”<br />

and away from sensory recall of the past,<br />

negative experiences, and emotional states.<br />

► Self-soothing—preparing a menu of comforting<br />

and calming procedures in advance of a response<br />

that they can use when emotions become<br />

dysregulated and arousal is high.<br />

► Self-care—learning to self-monitor emotional<br />

states, evaluate choices and actions, and actively<br />

pursues emotional, mental, and physical healing.


The Institute for Health and Recovery has<br />

created a safety tool to help trauma survivors<br />

use calming strategies to cope with triggers.<br />

Work with people to answer the<br />

following questions:<br />

►What are your triggers?<br />

►What are your early warning signs?<br />

►How do you know that you are becoming<br />

emotionally overwhelmed?<br />

►What helps you calm down when you are<br />

upset?<br />

►What can staff members do to help at those<br />

times?


PEACE is an acronym for one approach<br />

to cope with unavoidable triggers:<br />

►<br />

►<br />

►<br />

►<br />

►<br />

Predict and prepare—“When we go to court, your husband will be in the<br />

room. Tell me what steps would make you feel safest in court?...What would<br />

you like to do to take care of yourself afterward?”<br />

Enlist—“What has helped you in the past not to drink when you had to deal<br />

with your mother yelling at your kids?”<br />

Acknowledge—“Many women have a difficult time when we have to give a<br />

urine sample—it feels invasive. I can understand why it makes you anxious.”<br />

Choice and control—“We have to go through everyone’s belongings to make<br />

sure nothing unsafe comes into the facility…would you like to be in the room<br />

when I check yours or should I do it while you are with the nurse?”<br />

Explain—“We ask each person to go through the metal detector to check for<br />

anything unsafe that might come into the building. If you turn your back<br />

toward me I won’t have to reach around you. I will need to run this wand<br />

alongside you. Would you mind putting your arms out?” (Miller, 2010)


PERCEPTION TRIAD<br />

►Non-intervening<br />

witness<br />

►Enlightened<br />

witness<br />

Abuser<br />

Rescuer<br />

Victim<br />

(N.Miller, 2008) 35


The RICH Model<br />

(From Risking Connections- Sidran Press)<br />

► Respect—this may be a very different response than expected. It can<br />

be challenging to convey respect consistently. Survivors may view<br />

staff as authority figures or through the lens of past abuse.<br />

► Information—let everyone know what is going to happen and why.<br />

Education on the relationship between trauma and substance use and<br />

how others have successfully overcome the effects of trauma.<br />

► Connection—with the here-and-now and senses, connections with<br />

people, and internal connections; between the mind, body and spirit,<br />

between actions and values. Safe connections with others re-write the<br />

patterns of abuse within relationships and ground survivors in today.<br />

► Hope—remind survivors of their many strengths; that they have<br />

survived many things; recount their recent successes, small victories<br />

and strengths. The successes of others in recovery helps sustain hope<br />

for staff and clients alike.


Trauma Informed Peer Support<br />

Fundamentals<br />

►Peer Support is rooted in:<br />

• A natural human response to shared<br />

adversity<br />

• The desire for healing & growth<br />

• Compassion for self and others<br />

• Consciousness-raising


Peer Support Principles<br />

Regardless of the setting or type of<br />

activity, peer support is based on<br />

the following principles:<br />

►Voluntary<br />

►Non-judgmental<br />

►Respectful<br />

►Reciprocal<br />

►Empathetic


Peer Support is NOT<br />

►A “program model”<br />

►Focused on diagnoses or deficits<br />

►About “helping” others in a hierarchical way<br />

►Being a “counselor”<br />

►Pressuring people to comply with treatment<br />

►Monitoring people’s behavior


Peer Support Fundamentals<br />

Peer support promotes growth and<br />

healing through:<br />

• Building reciprocal relationships among a<br />

community of equals<br />

• Learning from each other<br />

• Taking action


Trauma Recovery<br />

► Recovery from trauma encompasses multiple aspects of<br />

people lives, involves changing deep-seated beliefs and<br />

gaining knowledge and skills that restore a sense of<br />

choice and control.<br />

► The assumption of a trauma history guides every<br />

encounter, whether or not clients screen for, disclose or<br />

even remember trauma and whether or not trauma<br />

treatments are available.<br />

► Responses and defense mechanisms are reframed as<br />

survival strategies that served a safety function and are<br />

seen as evidence of strength and resiliency.<br />

► EXERCISE # 1


PART V<br />

Trauma Specific Interventions<br />

42


Trauma Treatment and Recovery<br />

Treatment types<br />

►Pharmacological<br />

►Physiologically<br />

►Past based<br />

►Present based<br />

(N.Miller, 2008) 43


60% of people with PTSD<br />

improve with manualized<br />

present day, symptom based<br />

treatment.<br />

Najavits, , 2007<br />

(N.Miller, 2008) 44


Tasks of Trauma Recovery<br />

Judith Herman (1992) identified three stages of recovery from trauma:<br />

► Gain authority over the memory<br />

► Safety<br />

► Self-soothing<br />

► Grounding<br />

► Self-regulation/affect regulation<br />

► Identification and elimination of triggers<br />

► Grieving<br />

► Empowerment


The Trauma Conversation, Redirecting<br />

and Giving Voice<br />

►Silencing those who have found the<br />

courage to speak is as re-traumatizing as<br />

delving and probing. Perpetrators of abuse<br />

attempt to keep their victims silent.<br />

However, if staff is spending a great deal of<br />

time in discussion of the details of the past<br />

abuse, it will take a toll.<br />

►Modeling safe language to name<br />

experiences and teaching boundaries in the<br />

area of self-disclosure is also helpful.


The Trauma Conversation, Redirecting<br />

and Giving Voice<br />

►It is crucial to educate about trauma:<br />

intrusion, the power of sensory recall, and<br />

vicarious trauma. This is as important to<br />

client self-care as it is to preventing<br />

compassion fatigue among staff.<br />

►Rules of thumb: allow clients to take the<br />

lead on conversations, do not probe or<br />

silence. Master simple re-directing<br />

techniques , encourage self-soothing or<br />

grounding if there is distress.


Manualized Treatments for Integrating Trauma Recovery<br />

See Handout: Trauma-specific interventions with educational<br />

components, that teach coping skills.<br />

►Seeking Safety<br />

►Essence of Being Real<br />

►Trauma, Addiction, Mental Health, and Recovery<br />

(TAMAR)<br />

►Trauma Recovery & Empowerment Model (TREM)<br />

►Addiction & Trauma Recovery Integration Model<br />

(ATRIUM)<br />

►Trauma Affect Regulation: Guide for<br />

Education & Therapy (TARGET)<br />

48


Women, Children and Sexual & Domestic<br />

Violence<br />

Trauma is devastatingly interpersonal for women<br />

and children. It involves violations that are tragically<br />

intimate or the threat of lethal violence from a loved<br />

one. Betrayal accompanies these types of traumatic<br />

experiences. They are the most likely to result in<br />

serious mental health problems and a drastic<br />

alteration in one’s assumptions about the world.<br />

49


Thank you for bringing so many people home.<br />

However, these types of events are NOT mental health<br />

problems in and of themselves; they are crimes. And<br />

sometimes justice is as healing and necessary as<br />

counseling. And it is only just that human service<br />

systems become trauma-informed, gender responsive<br />

and culturally aligned. When gender and race intersect<br />

with economic and health disparities, and vulnerability<br />

to violent and sexual victimization is the result, justice<br />

must be part of the answer.<br />

SELF ASSESSMENT EXERCISE # 2 50


.<br />

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