Tips for Field Worker s Vol 2 - Vanbandhu Kalyan Yojana
Tips for Field Worker s Vol 2 - Vanbandhu Kalyan Yojana
Tips for Field Worker s Vol 2 - Vanbandhu Kalyan Yojana
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<strong>Vol</strong>. II<br />
Published by<br />
Central Project Support Unit<br />
Swa-Shakti Project<br />
Government of India<br />
Ministry of Human Resource Development<br />
19, Central Lane Bengali Market, New Delhi-110001<br />
Compiled by<br />
A.M. Tiwari, I.A.S.<br />
Executive Director, Swa-Shakti Project<br />
Editing support<br />
Ms. Dhanashri Brahme, Ms. Asha Spaak<br />
Designed by<br />
New Concept In<strong>for</strong>mation Systems Pvt. Ltd<br />
Ph.: 91-11-6972748,6972811<br />
Publication No. 19<br />
The Government of India has declared 2001 as Women’s Empowerment Year
SWA-SHAKTI<br />
Section I: Introduction<br />
Introduction to volume II<br />
The field worker<br />
Which activities can be supported under Swa-<br />
Shakti Project?<br />
Services that could be extended to non-Swa-<br />
Shakti groups?<br />
Focus of activities <strong>for</strong> the second year of project<br />
implementation<br />
How should the field worker plan her time?<br />
<strong>Tips</strong> on holding SHG meetings<br />
Formation of model groups<br />
Undertaking action research<br />
Area-specific problems that could be tackled<br />
under the Swa-Shakti<br />
Confidence-building of SHG Members<br />
5
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Section I: Introduction<br />
Introduction to volume II<br />
The "<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s - Part I" gave a general view of<br />
the role of field workers, the <strong>for</strong>mation of SHGs and also<br />
several aspects of micro-credit. This handbook, "<strong>Tips</strong> <strong>for</strong><br />
field workers - Part II", makes a more detailed study of the<br />
different elements of SHG <strong>for</strong>mation and strengtheni ng. It<br />
highlights the activities to be initiated as the Swa-Shakti<br />
Project enters its next phase of implementation (12 -18<br />
months). The focus of this phase is on activities related to:<br />
bank linkage;<br />
networking;<br />
convergence; and<br />
micro-enterprise development (on-farm and non-farm) .<br />
Certain State specific initiatives like working on health,<br />
literacy, water supply and conservation, agriculture etc.<br />
would also be undertaken.<br />
In order to get an overall picture of the scope of the project,<br />
the phasing of different activities corresponding to the age<br />
of the SHG is given in the box in the next page.<br />
6
SWA-SHAKTI<br />
Different activities corresponding to the age of the SHG<br />
0-12 months 12-18 months 18-24 months 24+months<br />
Group <strong>for</strong>mation Micro-enterprise Networking Networking<br />
development (On<br />
(strengthening<br />
Farm and non-farm)<br />
of federations)<br />
Initial Training Bank Linkage Improving State specific<br />
in group credit activities –<br />
<strong>for</strong>mation, etc.<br />
absorption<br />
Land Improvement<br />
and work on natural<br />
resource management<br />
Insurance<br />
Work on atrocities<br />
against women<br />
Working on right to<br />
in<strong>for</strong>mation towards<br />
promoting organizational<br />
transparency and<br />
accountability<br />
Confidence- Networking State-specific<br />
building (cluster <strong>for</strong>mation) activities<br />
Health<br />
Adolescent<br />
girls<br />
Networking<br />
with Panchayati<br />
Raj institutions<br />
Animal<br />
Theme camps Convergence Husbandry<br />
Literacy Integration of gender<br />
issues in project<br />
activities<br />
Communication & *State-specific<br />
Identity<br />
activities<br />
Community<br />
involvement<br />
through community<br />
asset creation<br />
Literacy<br />
Starting crèches<br />
Drudgery reduction<br />
Note:<br />
The State-specific initiatives do not have to be ta ken up necessarily in the phase where they have been mentioned.<br />
Depending on the preparedness of the State machinery, any of the above mentioned initiatives could be undertaken<br />
in any phase.<br />
The project will come to a close in May 2004. However, the recent mid-term review discussions have given rise<br />
to the possibility of initiating Swa-Shakti Phase II after May 2004, based on an evaluation of project accomplishments<br />
in participating states.<br />
7
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Majority of Swa-Shakti SHGs are at present around o ne<br />
year old. During the first year, every such project witnesses<br />
great progress and the SHGs and field workers are very<br />
optimistic. During every visit of the field worker, some<br />
progress is seen, members are enthusiastic, basic activities<br />
like group <strong>for</strong>mation, savings and loaning starts, few groups<br />
and their field workers show more initiative and encourage<br />
members to get involved in community affairs, income<br />
generation activities, etc.<br />
Growth of a SHG can be compared to the growth of a new<br />
born child. In the first year (infant stage), the c hild shows<br />
great potential and parents are very happy. In some cases,<br />
they pamper the child. The real problem starts when the<br />
child reaches adolescent stage. During this age, the child<br />
is having great expectations and very frequently conflicts<br />
take place due to difference in what the parents can offer<br />
and what the child wants. Parents have to be very patient<br />
and careful at this age. They have to guide the adolescent<br />
child without hurting its feelings but have to ensure that<br />
the child develops properly. Our SHG may become<br />
“adolescent” during the second year.<br />
Once the child passes through adolescence and becomes<br />
adult, it becomes more responsible, its actual potential<br />
becomes known and it does not need much guidance from<br />
the parents. Our SHGs will become “adult” during their<br />
fourth year.<br />
The “Infant Groups” (which are up to one year old) have<br />
following characteristics:<br />
They get basic training through on site training, o ff site<br />
training and exposure visits;<br />
They meet regularly and are willing to learn from the<br />
field worker;<br />
They start savings and loaning activities; and<br />
Very fast growth is seen in the SHG and every thing<br />
appears to be under control.<br />
8
The “Adolescent groups” (all Swa-Shakti SHGs which are<br />
more than one year old, but less than three years o ld) may<br />
show following major characteristics:<br />
Their expectations from the Project are very high, now<br />
they want results from the field worker. Their<br />
expectations may be good quality of training, help <strong>for</strong><br />
income generation activities, exposure visits, assistance<br />
<strong>for</strong> local problems, etc.;<br />
They are very vocal and confident;<br />
It is very difficult to handle them;<br />
When they find that the field worker does not have<br />
capacity to help them or the Project is not able to offer<br />
them the required help, some of the members start<br />
leaving the group. Some reduction in number of groups<br />
or membership size is expected at this stage;<br />
Many NGOs and their field workers do not have much<br />
experience of handling the SHGs which are passing<br />
through this phase;<br />
The NGO officials and DPM should frequently tour, meet<br />
these SHGs and try to assess their quality. Monitoring<br />
of numbers like number of SHGs <strong>for</strong>med, average<br />
attendance, etc. will not give much in<strong>for</strong>mation on the<br />
expectations of SHGs, level of help needed by them and<br />
whether the field worker has the capacity to help the<br />
SHGs during this stage;<br />
Emphasis should be on the core activities like income<br />
generation, bank linkage, convergence of schemes of<br />
other departments and networking at cluster level. These<br />
core activities are described in detail in subsequent<br />
chapters;<br />
The facility <strong>for</strong> community assets creation would be very<br />
important at this stage;<br />
It is easier to stabilize the SHGs if they are involved in<br />
some <strong>for</strong>m of community activities like monitoring of<br />
the school teachers, cleaning of village road, pond, etc.<br />
Once the women members are involved in such activities,<br />
they would be under self-pressure to remain part of the<br />
group, otherwise their reputation in the village will suffer<br />
and others will laugh at them;<br />
The withdrawal strategy of Project should be<br />
SWA-SHAKTI<br />
9
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
implemented at this stage. This strategy is described in<br />
a later chapter; and<br />
If the field worker succeeds in meeting the expectations<br />
of the SHGs at this stage, more SHGs will be <strong>for</strong>med on<br />
local demand.<br />
The “adult groups” (all Swa-Shakti SHGs which are more<br />
than three years old) may show following major<br />
characteristics:<br />
It is easier to handle them, they can per<strong>for</strong>m many tasks<br />
without any outside help;<br />
Due to the above reason, they prefer reduced<br />
involvement from the field worker;<br />
SHGs will now develop on different lines, some of them<br />
will specialise in community activities, health,<br />
agriculture, literacy, etc. Due to this reason, their needs<br />
will be different and every SHG will have to be treated<br />
differently;<br />
Their needs will become more specialised and will need<br />
support from outside experts; and<br />
Many SHGs and their members will start becoming more<br />
empowered and a clear positive sign will start becoming<br />
visible.<br />
The <strong>Field</strong> <strong>Worker</strong><br />
Based on the changes in the SHG as it grows the field<br />
workers’ roles also undergoes change.<br />
10<br />
The field worker is<br />
basically a facilitator, or<br />
community organiser<br />
belonging to the same<br />
neighbourhood or<br />
village, who helps group<br />
members to become<br />
self-reliant. Under her<br />
guidance, the members<br />
learn how to manage<br />
their affairs on their
own. Her role changes over a period of time: from initiating<br />
and leading to guiding and, finally, advising. It must be<br />
made clear that initiating and leading does not mea n<br />
teaching and dictating: village women are adults with a lot<br />
of experience and knowledge. The field worker's role is,<br />
essentially, to help them realize their potential.<br />
SWA-SHAKTI<br />
The field worker has three basic roles to play<br />
As a Group Adviser, she helps the poor in building their capacity to<br />
manage group affairs and strengthens the women's leadership abilities;<br />
As a Participatory Trainer, she teaches group membe rs basic skills such<br />
as literacy, accounts maintenance, problem-solving, etc.; and<br />
As a Link Person, she is the main liaison person be tween the groups<br />
and outside agencies like the DPIU, various government departments,<br />
banks, etc.<br />
Phase of SHG Role of <strong>Field</strong> <strong>Worker</strong> Role of SHG<br />
Pre<strong>for</strong>mation Explorer and initiator Observer<br />
Formation Promoter & facilitator Passive participant<br />
Stabilization Coach and resource person Active owner<br />
Growth Adviser and programme initiator Manager<br />
Stabilization<br />
Business support<br />
Self-managed.<br />
(Source: Resource Book <strong>for</strong> Group Building, DWCD, Government of India)<br />
Behaviour <strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Be respectful and patient. Listen be<strong>for</strong>e you speak. Nev er promise<br />
anything be<strong>for</strong>e you are sure that you can fulfil th at promise; and once<br />
made, always keep your promises;<br />
Never become a member of the group or its leader; a nd<br />
Help the women to articulate and take decision by a sking questions,<br />
listening to them and encouraging their active invo lvement.<br />
11
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Changes in the field worker's role<br />
<strong>Field</strong> workers must remember that their usefulness to SHG<br />
will reduce with time and as the SHG progresses and gains<br />
more experience.<br />
Which activities can be supported by Swa-Shakti<br />
Project?<br />
Swa-Shakti Project can support following activities and<br />
needs of the SHG members:<br />
Agriculture related activities (on-farm activities);<br />
Animal husbandry related activities (on-farm activities);<br />
Other business related activities (non-farm activities);<br />
Establishment of credit linkages with banks;<br />
Credit assistance from the Revolving corpus of the Project;<br />
Convergence of the schemes of other departments;<br />
Integration of the schemes of Women and Child<br />
Development Department;<br />
Networking of SHGs at cluster and block levels;<br />
Assistance <strong>for</strong> building or repairing community assets<br />
<strong>for</strong> women;<br />
Drudgery reduction;<br />
Action to stop atrocities against women;<br />
Health improvements;<br />
Gender sensitization of the community and SHG<br />
members;<br />
Insurance support to members (life insurance, health<br />
insurance, asset insurance);<br />
Activities related to land and water improvement;<br />
Providing in<strong>for</strong>mation and awareness generation of S HG<br />
members;<br />
Involvement in community affairs;<br />
Linkages with Panchayati Raj Institutions;<br />
Assistance <strong>for</strong> improving literacy status of SHG members<br />
and their daughters;<br />
Establishment of crèches; and<br />
Training to adolescent girls, who are normally not<br />
members of our SHGs.<br />
12
It is not possible to take up all these activities immediately.<br />
It is, there<strong>for</strong>e, decided to divide these activities into few<br />
phases. This is discussed in a later part of this chapter.<br />
In this process, following other issues are also likely to be<br />
handled:<br />
The question of subsidy which is available from other<br />
schemes will have to be discussed and an acceptable<br />
mechanism <strong>for</strong> its use will have to be evolved;<br />
The project personnel at every level will have to be<br />
motivated to efficiently per<strong>for</strong>m their tasks;<br />
Many new initiatives, which are not listed above, will<br />
also have be supported;<br />
Project’s experiences, both good and bad, should be<br />
documented so that other programmes can learn from<br />
us;<br />
Training related material <strong>for</strong> all levels will have to be<br />
developed;<br />
Some specialised studies will have to be launched to<br />
study the impact of our initiatives;<br />
Communication with the SHG members and the local<br />
community will have to be improved;<br />
It has to be ensured that every SHG receives a good<br />
amount of support from the Project. Such support can<br />
be through training, exposure visits, demonstration<br />
programmes, printed literature, etc.;<br />
Even if more loans are made available, every SHG may<br />
not be in a position to use such loans properly. The<br />
credit absorption capacity of our SHGs will have to be<br />
improved. This is discussed in a subsequent chapter.<br />
Capacity of partner NGOs will have to be improved so<br />
that they are able to effectively per<strong>for</strong>m their expected<br />
roles;<br />
Other linked agencies and persons like local community,<br />
Panchayati Raj functionaries, local officials, bankers, etc.<br />
will have to be sensitized on gender, needs of SHG<br />
members, SHG processes and Swa-Shakti project;<br />
Confidence levels of shy members will have to be<br />
improved through special training, exposure visits, etc.;<br />
Needs of SHG members from tribal areas will have to be<br />
SWA-SHAKTI<br />
13
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
studied and some special measures will have to be taken<br />
<strong>for</strong> them. This is discussed later;<br />
Swa-Shakti is a unique project which aims at<br />
empowerment of women through every possible means.<br />
There is no comparable project any where in the world.<br />
Its identity will have to be established so that<br />
implementers from other countries come to learn<br />
from us;<br />
Special ef<strong>for</strong>ts will have to be made to tackle the problems<br />
of disadvantaged women like those who are the poorest,<br />
who are facing natural calamity, who are abused or who<br />
are very shy;<br />
Some model SHGs will have to be created which can<br />
become role models <strong>for</strong> other SHGs from the area. The<br />
Project will encourage more expenditure and better<br />
quality training to the model SHGs; and<br />
The Project will end in May 2004. We have to start<br />
implementing the withdrawal strategy now so that the<br />
SHGs keep on functioning without any outside help<br />
after May 2004. This strategy is described in a<br />
subsequent chapter.<br />
Services that could be extended to non-Swa-Shakti<br />
groups<br />
It is possible that some other initiatives of the Government<br />
and NGO sectors will already have a presence in the<br />
villages adopted <strong>for</strong> this project. Although some of these<br />
groups may provide considerable vision and clarity to our<br />
groups, it is also likely that they may lack inputs like<br />
training, fund management skills, etc., that could<br />
cause quality-related problems to the Swa-Shakti Project<br />
groups also.<br />
In this situation, our Project could provide the following<br />
services:<br />
14<br />
Encourage participation of non-project SHGs in theme<br />
camps;<br />
Provide them in<strong>for</strong>mal training in record keeping,<br />
procedures and the role of leaders;
Provide them literature and posters developed under<br />
the Swa-Shakti Project; and<br />
Provide them in<strong>for</strong>mation on Government schemes.<br />
Focus of activities during the second year of project<br />
implementation<br />
The field worker should take note of the following suggestions<br />
to develop the SHGs that have entered the second year:<br />
Every member should be aware of the Swa-Shakti<br />
Project; they must know what the Project can do and<br />
what is not possible;<br />
The Project should spend at least Rs.10,000 on each<br />
group every year in terms of their training,<br />
exposure visits, awareness materials, theme<br />
camps, etc.;<br />
Every group should by now be aware of the<br />
NGO's action plan and will also have<br />
developed an action plan <strong>for</strong> its own<br />
development;<br />
Some group members should have started<br />
income generation activities and others will<br />
have started discussing possible activities;<br />
Members are aware of possible Government schemes<br />
and have started applying <strong>for</strong> some of them; and<br />
The process of networking has started.<br />
The field worker should now take the following steps to<br />
promote income generation activities:<br />
A quick survey of SHG members should be conducted<br />
to identify those members already involved in some<br />
income generation activity and who need support from<br />
the Project; and also to identify those members who are<br />
in a position to increase their incomes through land<br />
development or cattle based activities;<br />
Once the survey results are analysed, the members can<br />
be divided into the following categories:<br />
Those who have access to land and can be provided<br />
agriculture related training;<br />
SWA-SHAKTI<br />
15
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Those who have some cattle and can be trained in<br />
animal husbandry; and<br />
Those who have some other business or income<br />
generation activity, need credit to expand their<br />
activity, and can be trained in costing, quality<br />
improvement, etc.<br />
The remaining members can be divided into two<br />
categories:<br />
Those who have not undertaken any income<br />
generation activity but are ready to do so after<br />
training. Their training needs should be<br />
identified and training<br />
should be imparted; and<br />
Those who are not yet<br />
ready <strong>for</strong> any income<br />
generation activity and<br />
nothing can be done <strong>for</strong><br />
them during the current<br />
year.<br />
It is expected that during the second year of the Project, at<br />
least a third of the members from each group will have<br />
improved their income through support from the Proj ect.<br />
How should the field worker plan her time?<br />
A proper planning <strong>for</strong> the month and <strong>for</strong> the week is<br />
essential if the field worker is to per<strong>for</strong>m her role effectively.<br />
She should keep a diary in which she should:<br />
earmark two pages <strong>for</strong> each SHG and record details of<br />
their growth;<br />
note the details of her NGO's annual action plans;<br />
keep a record of her visits to the SHG; and<br />
set out her plan <strong>for</strong> the month.<br />
16<br />
She should consult the diary every day be<strong>for</strong>e starting her<br />
visit. She should memorise the names of members of the<br />
group she is to visit on that day, check what was discussed<br />
by the group during her last visit, what assurances were
made and decisions taken which have to be reminded to<br />
the group, what materials she must carry with her <strong>for</strong> the<br />
present visit, etc.<br />
The field worker must work at least six hours every day.<br />
The partner NGOs should develop a per<strong>for</strong>mance evaluation<br />
system <strong>for</strong> every field worker, identify their strengths and<br />
weaknesses and ask the SPMU to organize special training<br />
programmes <strong>for</strong> them.<br />
Some per<strong>for</strong>mance norms have been developed by the CPSU<br />
<strong>for</strong> the SPMU and DPIU personnel. The SPMU should<br />
develop similar norms <strong>for</strong> the field workers in consultation<br />
with the partner NGOs.<br />
<strong>Tips</strong> on holding SHG meetings<br />
The group meetings should not be held only <strong>for</strong> collection<br />
of savings & repayments and <strong>for</strong> sanctioning loans. The<br />
field worker should also ensure that:<br />
Some training is provided to the group at each meeting;<br />
Some cultural event like songs, poetry or a skit are<br />
organized;<br />
More timid members are encouraged to talk on any<br />
subject of their choice;<br />
The problems of women and girls are discussed;<br />
Other general problems of the village are discussed and<br />
solutions suggested;<br />
The SHG identifies a common problem in the village<br />
and takes it up;<br />
The training and exposure<br />
programmes that are to be<br />
planned <strong>for</strong> the group are<br />
discussed;<br />
Details of the Swa-Shakti<br />
Project and its instructions<br />
are intimated to the group;<br />
In<strong>for</strong>mation on Government<br />
schemes is provided and<br />
eligible persons fill application<br />
SWA-SHAKTI<br />
17
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
<strong>for</strong>ms;<br />
The role and attendance of Government servants are<br />
discussed; and<br />
The role of the village panchayat is discussed.<br />
The partner NGO has to see that every field worker develops<br />
a feasible plan to handle group meetings and that she is<br />
provided with the knowledge and training <strong>for</strong> this purpose.<br />
The DPM can also help in organizing some mock sessions/<br />
role-plays on how to handle group meetings.<br />
A field worker’s kit may also be developed containing<br />
in<strong>for</strong>mation, pamphlets, flip charts, etc. that can be used<br />
at group meetings. The DPM should discuss this matter<br />
with the field workers during the monthly meetings and, if<br />
needed, should organize training sessions <strong>for</strong> them.<br />
Formation of a few model groups by every field worker<br />
Each field worker should try to <strong>for</strong>m 3-4 model groups in<br />
her area. These model groups could specialise in any one<br />
of the following areas:<br />
Confidence building;<br />
Health issues;<br />
Pressure groups;<br />
Agricultural improvement;<br />
Social Issues; or<br />
Linkages with other useful schemes.<br />
This approach has several advantages as these groups could<br />
become:<br />
Role models <strong>for</strong> other NGOs and groups;<br />
‘Testing fields’ <strong>for</strong> new concepts. The approaches used<br />
should be properly documented, so that the stages of<br />
their building up may be applied to other groups; and<br />
Provide the Swa-Shakti Project an "image".<br />
18<br />
The field worker may take the following steps in <strong>for</strong>ming<br />
model groups:
She must identify groups with some potential, or those<br />
mature enough to specialise in a particular field. The<br />
field worker and NGO must, of course, be in a position<br />
to provide specialised inputs to<br />
such groups;<br />
Details of these should be<br />
discussed with the<br />
concerned SHGs, NGO, DPM<br />
and the WDC to prepare a<br />
workable programme. The<br />
roles and responsibilities of<br />
the Self-Help Groups and<br />
their leaders, and all those<br />
running the programme<br />
must be made clear from the beginning; and<br />
The field worker should document the progress of these<br />
groups. They should also be regularly monitored through<br />
visits and meetings.<br />
Action Research<br />
Swa-Shakti, being a pilot project, offers a lot of flexibility to<br />
experiment with new ideas and innovations. A good way to<br />
put these innovations into practice is through the initiation<br />
of action research on specific issues, ideas, communities,<br />
primitive tribes, etc. The field worker can help the DPM to<br />
identify areas <strong>for</strong> action research as she is closest to the<br />
ground realities.<br />
Some suggested areas <strong>for</strong> action research that have<br />
emerged through ongoing discussions are given<br />
below:<br />
Initiating cluster <strong>for</strong>mation, strengthening and<br />
motivating cluster representatives to <strong>for</strong>m SHGs<br />
without external stimulation;<br />
Experimenting with Rotating Savings and Credit<br />
Associations (ROSCAS) like chit funds;<br />
Initiating Health Insurance;<br />
Formation of SHGs based on the traditional <strong>for</strong>ms<br />
of savings, e.g. savings in kind, grain banks, etc.;<br />
SWA-SHAKTI<br />
19
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Introduction of credit cards;<br />
Formation of specialist SHGs in the area of political<br />
activism; or in the area of confidence-building;<br />
Formation of SHGs through non-economic intervention<br />
such as health, literacy, etc.;<br />
Formation of specialist SHGs in the area of right to<br />
in<strong>for</strong>mation campaign;<br />
Formation of specialist SHGs in the area of natural<br />
resource management, including water resources<br />
development; and<br />
Formation of specialist SHGs in the area of community<br />
asset development and common property resource<br />
development, <strong>for</strong> example work on community<br />
pastureland, wasteland, village school, etc.<br />
Area Specific Problems that could be tackled under<br />
the Swa-Shakti Project<br />
The Swa-Shakti Project must evolve certain standard<br />
activities, and attend to issues that have not been addressed<br />
or that have a major impact on the lives of the women,<br />
such as the:<br />
Eradication of TB;<br />
Eradication of superstitions<br />
(nutritional, social or healthrelated);<br />
Attending to the poorest of the<br />
poor;<br />
Eradication of violence against<br />
women; and<br />
Prevention of nutritional<br />
anaemia.<br />
20<br />
The field worker should identify<br />
such problems and discuss detailed<br />
action plans to handle them. The<br />
project will make special financial provisions to deal with<br />
any of the above problem areas. The additional contracts of<br />
NGO provide <strong>for</strong> such initiatives.
SWA-SHAKTI<br />
Additional activities that may be taken up in tribal areas<br />
Functional literacy <strong>for</strong> all members;<br />
Improvement in drinking water supplies. Creation of drinking water<br />
facilities, maintenance of and training in maintain ing clean water sources;<br />
Improvement in soil moisture <strong>for</strong> on-farm activities;<br />
Improvement in agricultural productivity by improvi ng the soil,<br />
diversification of crops and better cropping practices;<br />
Improving cattle management;<br />
Improving processing of agricultural and <strong>for</strong>est produce;<br />
Improving design, quality and efficiency of handicr afts;<br />
Basic health care training;<br />
Traditional health care; and<br />
Child care centres.<br />
Confidence-building of SHG members<br />
SHG member's confidence level can be improved by doing the following:<br />
Getting expert organisations to arrange training pr ogrammes in<br />
confidence building. To start with, it is the SHG leaders who should<br />
be trained, but weaker members should be identified and trained<br />
in the second phase;<br />
Symbols play a very important role in confidence building. Some of<br />
the symbols that could be effectively used <strong>for</strong> this purpose are<br />
mentioned in the box below;<br />
Encouraging members to visit district and<br />
block officials with representations,<br />
making written representations<br />
themselves and following them up<br />
regularly;<br />
Organising theme camps and exposure<br />
visits <strong>for</strong> members and others; and<br />
Participation of members in community<br />
related activities like constructing or<br />
repairing a community asset, running a<br />
crèche or nursery <strong>for</strong> young children,<br />
organising a training programme <strong>for</strong><br />
adolescent girls, participating in gram<br />
sabha meetings, organising cleanliness<br />
21
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Use of Symbols in the Swa-Shakti Project<br />
Symbols play a very important role in social sector projects. They have the<br />
potential to accelerate the confidence-building pro cess of group members.<br />
Some symbols that could be used are:<br />
Logos and logo stickers;<br />
Individualised pass books and group registers;<br />
Rubber stamps and letter heads the group can use in all its<br />
correspondence;<br />
Songs and Competitions;<br />
Common decisions (discussed in detail in Part I of this book);<br />
Issuing note books to every participant in training programmes;<br />
Grading of groups;<br />
Certificates issued to members <strong>for</strong> special achievements;<br />
Colours to groups according to their maturity;<br />
Identity cards and signboards, bags, badges, visiti ng cards, etc;<br />
Public service events and organising events of local importance; and<br />
Annual gatherings.<br />
campaigns in the village, getting the electric trans<strong>for</strong>mer<br />
repaired, providing minor health facilities, and so on.<br />
*Some of these suggestions are discussed in detail in this handbook.<br />
22
SWA-SHAKTI<br />
Section II: Training<br />
In<strong>for</strong>mal training<br />
Formal training<br />
How to plan and obtain approval <strong>for</strong> training<br />
programmes<br />
Assessment of the impact of training<br />
Exposure visits<br />
Theme camps<br />
23
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Section II: Training<br />
Who will train the SHGs and what methods will they use?<br />
Swa-Shakti is in fact a training and capacity building project<br />
<strong>for</strong> rural women and training of SHG members is a very<br />
important part of the Project. About 28% of the total project<br />
outlay is earmarked <strong>for</strong> training, and 9% is <strong>for</strong> developing<br />
training materials.<br />
SHG members will receive both <strong>for</strong>mal and in<strong>for</strong>mal training.<br />
a. In<strong>for</strong>mal training<br />
The field worker should hold in<strong>for</strong>mal training sessions<br />
during her regular visits to the SHG. She will give the group<br />
basic in<strong>for</strong>mation about the Swa-Shakti Project, gro up<br />
<strong>for</strong>mation, record management, gender issues,<br />
management of savings and loans, bank<br />
procedures, government schemes, etc. This<br />
is why it is strongly suggested that the FW<br />
should make frequent visits to the SHGs<br />
during the first 18 months when most of<br />
the in<strong>for</strong>mal training modules are being<br />
implemented.<br />
24<br />
The NGO and field worker must organise<br />
visits by specialists to the various groups.<br />
Medical doctors, nurses, veterinary<br />
doctors, lawyers, police officers or<br />
development workers from the KVIC,<br />
agriculture department, animal<br />
husbandry, horticulture and fisheries<br />
centres, etc., should be invited to visit the
SHG at regular intervals and give members basic<br />
in<strong>for</strong>mation related to their field of specialisation.<br />
In<strong>for</strong>mal training also includes visits to other SHGs,<br />
government offices and places of interest like Krishi Vigyan<br />
Kendra, exhibitions, micro-enterprises, demonstrati on<br />
camps, etc. Pamphlets, posters and newsletters containing<br />
in<strong>for</strong>mation on various issues that are relevant to SHG<br />
members will also prove effective.<br />
b. Formal training<br />
Formal training can be given by organising regular training<br />
programmes on group procedures, group accounts,<br />
confidence building, leadership development, etc. These<br />
programmes will have to be organised by the TAC and field<br />
worker with financial assistance from the DPIU. The<br />
sessions are generally organised<br />
<strong>for</strong> 2-3 days and held normally at<br />
a central place where two or three<br />
representatives from each of the<br />
7-10 SHGs can participate. The<br />
SPMU of every state has<br />
developed norms <strong>for</strong> these<br />
programmes 1 .<br />
Specialised training programmes on health, agriculture,<br />
animal husbandry, literacy, micro-enterprise development,<br />
will be organised by the NGO with the help of experts from<br />
the concerned government department, or a regular<br />
training institution/ expert organisation. The SPMU of every<br />
state has developed norms <strong>for</strong> these programmes 2 . Every<br />
year, in fact, an action plan is developed by the WDC <strong>for</strong><br />
the project. The field worker should have a copy of this<br />
plan and ensure that it is implemented in time.<br />
SWA-SHAKTI<br />
1 Few SPMUs have developed training modules that can be followed by the FW. The CPSU is<br />
having some existing modules translated. The Lead Training Agency is also involved in<br />
developing specialised modules.<br />
2 Some limited interventions are being undertaken <strong>for</strong> this purpose by the CPSU and SPMU in a<br />
few districts <strong>for</strong> intervention in health, micro-enterprise development and on-farm activities<br />
on a trial basis.<br />
25
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
How to plan and obtain approval <strong>for</strong> training<br />
programmes<br />
Specialised training programmes can be organised with<br />
the help of local experts and government workers. It may<br />
take a few attempts to perfect the programmes. Financial<br />
guidelines are available with the SPMU and DPIU.<br />
Once the design and cost of a programme is finalised, these<br />
should be discussed with the DPM and the Training<br />
Coordinator at SPMU and their approval obtained. They<br />
have been asked to ensure that such approvals are given<br />
within 10 days. The NGO's monthly training programme<br />
calendar should be sent to the DPM in advance so that<br />
district and state level officials may attend these programmes<br />
whenever they wish.<br />
<strong>Field</strong> workers will also find the handbook, entitled ‘Training<br />
of SHGs – a guide book’, published by the DWCD useful.<br />
Copies of the book in English are available with SPMU. The<br />
CPSU is arranging to translate the handbook into Hindi. In<br />
addition, every NGO and SPMU has developed training plans<br />
<strong>for</strong> the SHGs. The field worker should obtain copies and<br />
ensure that the plans are followed.<br />
Although every WDC has prescribed a training schedule <strong>for</strong><br />
SHGs, <strong>for</strong> both on-site and off-site training programmes,<br />
experience shows that many SHGs still lack basic skills. In<br />
some cases, it was found that the field workers are not<br />
following the schedules prescribed <strong>for</strong> them.<br />
It is essential that every field worker should provide the<br />
following minimum number of hours of training to each<br />
group every year:<br />
26<br />
Each SHG should receive at least 3 hours on-site training<br />
every month;<br />
At least 4-5 members from each group should be trained in<br />
off-site programmes or taken on exposure visits, etc; and<br />
In the first year, the field worker must spend at least six<br />
hours per month with the group in the village. Along
with on-site training sessions, she should attend group<br />
meetings and instruct members on how to conduct<br />
group meetings properly.<br />
Assessment of the impact of training<br />
<strong>Field</strong> workers should not simply try to meet targets when<br />
training SHG members. The real purpose of every training<br />
programme is to give such knowledge and skills so that<br />
trainees can remember and use them even after 3-4<br />
months. It is, there<strong>for</strong>e, important that training programmes<br />
are both useful and of a very high quality. If the programmes<br />
are not useful in the long term, members will stop<br />
participating in them.<br />
CPSU has now asked every WDC to continuously assess<br />
the impact of training programmes. These assessments will<br />
be conducted by outsiders 3-4 months after the training<br />
programme is completed. The experts will be asked to meet<br />
some of the participants and check the usefulness of the<br />
SWA-SHAKTI<br />
A good trainer is one who:<br />
Knows the subject matter well;<br />
Motivates the trainees;<br />
Uses participants’ experience in the session;<br />
Structures the session and is yet flexible when required;<br />
Links each session to previous sessions;<br />
Achieves the aims and objectives of the session;<br />
Uses a clear, intelligible, audible and interesting voice;<br />
Achieves a high level of trainee participation;<br />
Uses simple and jargon free language;<br />
Makes eye contact with the participants;<br />
Uses a variety of training tools;<br />
Manages time well;<br />
Handles negative feelings like anger expressed by t he trainees<br />
without being affected by it;<br />
Keeps participants focused on the session;<br />
Checks the understanding of the participants; and<br />
Summarises the topics.<br />
27
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
programmes. If they are found to be of poor quality, the<br />
cost incurred will not be reimbursed to the NGO.<br />
Exposure visits <strong>for</strong> group members<br />
The Swa-Shakti Project encourages frequent exposure visits<br />
that play an important part in training, awareness<br />
generation and confidence building. The field worker must,<br />
of course, motivate group members to agree to such visits<br />
and organize the visits to serve a useful purpose. It is<br />
suggested that interested members from 3-4 groups be<br />
involved in each visit so that they also get an opportunity<br />
to interact with each other.<br />
Local level visits may be arranged to the offices of the District<br />
Magistrate, the Block Development Officer, the Police<br />
station or to the office of any concerned official where the<br />
women have found that access is limited.<br />
Visits may also be arranged to a dairy or poultry farm or to<br />
some centre where an activity that could be of interest to<br />
members as a possible micro-enterprise could be<br />
demonstrated. In this way, the group could address its queries<br />
to the owner and understand the various stages involved in<br />
setting up such an activity on their own.<br />
Experience has shown that visits to an advanced SHG serves<br />
as tremendous morale booster, a good learning opportunity<br />
and a confidence building mechanism <strong>for</strong> younger groups.<br />
An advanced SHG is a stabilised group that has:<br />
28<br />
evolved good norms and procedures;<br />
initiated a micro-enterprise;<br />
experimented with innovative practices<br />
in accounting, leadership, loan<br />
disbursement, etc; or<br />
extensively worked on social or<br />
community issues such as wife beating,<br />
alcoholism or building of a kuccha road,<br />
cleaning a local pond, etc.
Community Exposure Visits<br />
The community at large, such as members of Panchayati<br />
Raj institutions, bank officials, teachers and other opinion<br />
leaders, men as well as women, could also be taken to<br />
visit experienced SHGs that have played an active role in<br />
seeking the involvement of the community to strengthen<br />
the group.<br />
Theme Camps<br />
Organising Theme Camps is also a very effective method to<br />
generate awareness at village level. The principle aim is:<br />
to identify the most common problems needing<br />
awareness generation;<br />
developing a one-day programme on that theme by<br />
bringing in local resources and material; and<br />
implementing and evaluating it <strong>for</strong> further refinement/<br />
improvement.<br />
Possible areas that could be covered in theme camps are:<br />
Legal literacy;<br />
Health issues – maternal health, malaria, TB,<br />
Anaemia;<br />
Nutrition, hygiene and sanitation;<br />
Agricultural practices,<br />
animal husbandry, water<br />
harvesting, and soil<br />
moisture conservation;<br />
Panchayati Raj;<br />
Good civic practices;<br />
Traditional medicine;<br />
traditional practices<br />
and superstition; or<br />
Important government<br />
scheme, bank procedures, etc.<br />
Steps to follow in organising theme camps<br />
Identify the major needs and problems of the groups;<br />
make a list of priorities;<br />
SWA-SHAKTI<br />
29
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
List the most common issues that can be handled<br />
through theme camps;<br />
Identify local resources, posters, pamphlets, and<br />
other in<strong>for</strong>mation that could be useful to the local<br />
women. Identify local artists who could make them<br />
more attractive. Film shows, competitions and<br />
cultural events could also be organized;<br />
A maximum expenditure of Rs. 1500/- could be<br />
sanctioned <strong>for</strong> each theme camp to cover<br />
honoraria to resource persons, prizes,<br />
refreshment and other organizational costs;<br />
Decide the date <strong>for</strong> the camp in consultation with<br />
the group members of the identified village; allocate<br />
major organizational responsibilities to them, thus<br />
encouraging them to handle publicity, involvement<br />
of the whole village, organizing individual events,<br />
refreshments, etc.;<br />
Finalise the schedule; allocate remaining<br />
responsibilities among DPM, BDO, TAC and FW. Brief<br />
the resource persons, collect print material and<br />
posters in adequate quantity, finalise cultural items,<br />
etc; and<br />
The field worker should reach the village in advance<br />
to supervise the preparations, organize activities and<br />
the inauguration by the Sarpanch.<br />
Unit cost norms have been approved <strong>for</strong> all these activities.<br />
<strong>Field</strong> workers are advised to carefully study them.<br />
30
SWA-SHAKTI<br />
Section III: Project Core Components<br />
Bank Linkage<br />
Micro-enterprise Development<br />
On-farm activities<br />
Off-farm activities<br />
Convergence of Government Schemes<br />
Networking<br />
SHG sustainability and withdrawal<br />
31
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Section III: Swa-Shakti Core Components<br />
Bank Linkages <strong>for</strong> Self-help Groups<br />
As mentioned in volume I, in micro-credit related projects,<br />
bank linkage is said to have been established when the<br />
local bank sanctions a loan to the self-help group. The same<br />
definition applies to the Swa-Shakti Project.<br />
*<br />
Bank linkage through a Cash-credit limit<br />
A bank loan granted to the SHG can be a fixed amount<br />
sanctioned only once. But some banks offer a “Cash Credit<br />
Limit” which means agreeing to a facility under which the<br />
SHG can keep on taking loans, repaying a part and again<br />
taking a loan within a fixed ceiling.<br />
When the SHG has worked satisfactorily <strong>for</strong> 6 to 9 months,<br />
the banks should be approached to provide bulk loans to<br />
the group. The SHG will pass on these loans to its members<br />
in the <strong>for</strong>m of individual loans <strong>for</strong> both personal consumption<br />
and productive purposes. The SHG will be responsible <strong>for</strong><br />
repaying the loan to the bank. Initially, these loans are<br />
sanctioned to the SHG on a cash credit limit basis.<br />
Be<strong>for</strong>e sanctioning the cash-credit limit, the bank will assess<br />
the credit-worthiness of the SHG and also review the<br />
group's track record in credit management. It will examine<br />
the SHG's records, savings bank account, loans, repayment<br />
history, etc. Banks normally sanction a credit limit in<br />
proportion to the savings available with the SHG. Many<br />
banks have developed clear assessment norms, copies of<br />
which may be obtained from them.<br />
32<br />
* Though this aspect has been talked about in <strong>Vol</strong>ume I, it has been repeated <strong>for</strong> reference<br />
purposes.
However, the bank or FW will not interfere in the terms and<br />
conditions of further loans by the SHG to group members.<br />
The SHG has the power to decide:<br />
a. The terms and conditions of the loans to its members;<br />
b. Who will get loans;<br />
c. What will be the purpose <strong>for</strong> which the loan is<br />
sanctioned;<br />
d. What the amount of the loan will be; and<br />
e. What will be the repayment amount and interest rate?<br />
Most SHGs charge interest at 2-3 per cent per month.<br />
The Project has estimated that with the increase in the SHG’s<br />
own resources, a group can disburse credit of about Rs.100,000<br />
in the fifth year. It is assumed that at least 90 per cent of the<br />
SHGs would be linked to the banks in this manner.<br />
It is estimated that in the first year, about 70-80 per cent<br />
loans taken are used <strong>for</strong> consumption, social and health<br />
needs, and the remaining 20-30 per cent <strong>for</strong> production<br />
and investment. This position changes in the third year when<br />
loans <strong>for</strong> consumption purposes <strong>for</strong>m only 20-30 per cent of<br />
total loans taken and those <strong>for</strong> productive purposes go up to<br />
70-80 per cent. It has also been noted that the initial<br />
production-based loans are used <strong>for</strong> traditional on-farm<br />
activities like buying seed, fertilizer, pesticides, cattle, etc.<br />
Linkages help banks in the following ways:<br />
a. The transaction costs to the bank are low;<br />
b. Recovery rates on SHG loans are extremely high;<br />
c. SHGs do not just take loans but also deposit savings<br />
in the bank. The banks do, in fact, receive more<br />
deposits than the amounts sanctioned as loans; and<br />
d. In many cases, SHG members have helped banks<br />
recover very old defaulted loans.<br />
SWA-SHAKTI<br />
33
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Some tips <strong>for</strong> bank linkage given by other DPMs are as<br />
follows:<br />
a. The bank should not open separate savings and loan<br />
accounts of the SHG. Savings account interest rates<br />
are very low, but, interest rates are high on loans.<br />
Savings should go into the same account once the<br />
bank opens a "Cash-Credit Account". This would<br />
reduce the interest burden on the SHG; and<br />
b. Every time the signatories to the bank account are<br />
changed, the bank demands fresh photographs. It<br />
is better to have a group photograph with the<br />
names of group members certified by the village<br />
pradhan. This would simplify the procedures and<br />
the SHG could simply notify the bank about a<br />
change in signatories. The field worker should discuss<br />
the feasibility of this system with the bank manager in<br />
her area.<br />
Why bank managers sometimes refuse loans to an SHG?<br />
Complaints are frequently received that a particular bank<br />
branch has taken a negative stand and refused to sanction<br />
loans even to the older groups. We will try to analyse such a<br />
situation in this chapter.<br />
The reasons <strong>for</strong> the refusal may be any or all of the<br />
following:<br />
34<br />
a. The manager is not convinced that women can handle loans,<br />
or that the SHGs will be able to repay the loan. Such a<br />
situation arises when the bank manager does not have<br />
first hand experience of an SHG, or has not seriously<br />
examined the savings bank account of an SHG;<br />
b. The SHG may be very old but it may not be sufficiently<br />
stable <strong>for</strong> the banker to sanction a loan. This may also<br />
be due to the absence of bank history, because the SHG<br />
may not have a bank account, or it may have an account<br />
in one branch and is asking <strong>for</strong> the loan from another.<br />
Or it may not have a stable membership, regular savings<br />
or holding regular meetings; or<br />
c. There is no pressure on the bank to link SHGs.
Many banks have issued very clear and detailed guidelines<br />
on bank linkages <strong>for</strong> SHGs. These are available with the<br />
DPM and the concerned NGO. Be<strong>for</strong>e approaching the<br />
bank, the field worker should be familiar with these<br />
guidelines and make sure that the concerned SHG meets<br />
the criteria established by that bank.<br />
Ensure that the SHG's loan requirements are included<br />
in the District Credit Plan<br />
Every district prepares an annual credit plan that the banks<br />
have to follow. The DPM should collect the loan requirements<br />
of Swa-Shakti SHGs and have them included in the plan.<br />
Normally, the process of preparation of these plans starts<br />
in December of the previous financial year.<br />
The District Steering Committee Meeting<br />
District Collectors chair committees in which the lead bank<br />
officer and other important officials participate. The field<br />
worker may in<strong>for</strong>m the committee, through the DPM, about<br />
major problems and make suggestions to resolve them. Once<br />
the committee takes a decision on the matter, every bank<br />
in the district has to follow it.<br />
Filing a case against the bank in the consumer court<br />
This is another possible method of solving problems, but it<br />
should be used in extreme cases only, and only with the<br />
consent of the DPM as tackling a problematic bank officer<br />
through this method is very expensive. However, since every<br />
bank is given a service area and the SHG cannot get loans<br />
from a bank from another service area, consumer courts<br />
may be approached in extreme cases.<br />
It is possible that in extreme cases, few bank officers do<br />
not respond to ef<strong>for</strong>ts made to sensitise them and are<br />
creating deliberate and unnecessary problems. As a last<br />
resort, a field worker may make a <strong>for</strong>mal complaint to the<br />
bank's head office. However, she should be prepared to be<br />
patient as this is a lengthy process. In the meantime, the<br />
concerned bank official will keep on creating difficulties.<br />
In such cases, the field worker should look into other<br />
avenues to obtain loans <strong>for</strong> the SHG.<br />
SWA-SHAKTI<br />
35
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Credit Absorption Capacity of Members<br />
There are many self-help groups in which members have deposited large<br />
amounts of their of savings but are not interested in getting loans from the<br />
bank, or rotating the amount as loans amongst the members.<br />
There are many SHGs that have received large loans from banks, but their<br />
members are not involved in income generation activities. As a result, a<br />
large proportion of these loans are used <strong>for</strong> consumption purposes thus<br />
creating repayment problems and possible defaults.<br />
The problem lies in the fact that project implementers make no attempt to<br />
improve the credit absorption capacity of the members. Credit absorption<br />
capacity is defined as the capacity of individual member to take bigger<br />
loans from SHGs and use them <strong>for</strong> income generation purposes so that they<br />
are able to repay the principal and interest amounts in time through the<br />
profits and subsequent increase in income.<br />
Although the Swa-Shakti Project is trying to ensure bank linkage <strong>for</strong> all its<br />
SHGs, their credit absorption capacity must be improved so that they do not<br />
face loan-default problems in the future.<br />
The credit absorption capacity is linked with the available or possible<br />
productive assets of poor members. A poor person generally has the<br />
following assets:<br />
(a) Her body: if she is healthy, she can earn more by working;<br />
(b) Every women, poor or otherwise, has some existing skills that can help<br />
her take up some income generation activity;<br />
(c) Her knowledge of her surroundings, the local markets and social<br />
systems; and<br />
(d) Minor physical assets like a small piece of land , a house, some cattle, etc.<br />
Loans are available from several other sources. These<br />
sources of loans include:<br />
36<br />
a. Revolving Corpus loan from Swa-Shakti Project;<br />
b. Rashtriya Mahila Kosh, New Delhi;<br />
c. Co-operative Banks; and<br />
d. Regional Rural Banks.
SWA-SHAKTI<br />
The wage earning capacity of a poor woman can be improved by providing<br />
quality health facilities, regular check ups and adequate in<strong>for</strong>mation<br />
on health related matters. Support facilities, too, should be made<br />
available to help her in making best use of the available time <strong>for</strong> income<br />
generation purposes. The project provides <strong>for</strong> crèche facilities and<br />
assistance to build other community assets useful to women. Drudgery<br />
reduction techniques, many of which are low-cost, can help in<br />
saving much labour and time.<br />
Once a woman starts an income generation activity<br />
on the basis of her existing skills, her income<br />
can be increased considerably by providing<br />
better skills and knowledge. For example, if a<br />
woman is involved in buffalo rearing, she can<br />
be taught how to feed the cattle or identify<br />
common cattle diseases. Services of veterinary<br />
doctor would also help.<br />
The project must also give the women detailed in<strong>for</strong>mation about<br />
various government schemes that can help them in becoming<br />
more productive. In<strong>for</strong>mation about markets, procedures and<br />
practices, rules and laws will also be required.<br />
In the case of a woman who owns a minor physical asset like land<br />
or cattle, or is involved in an income generation activity, providing<br />
the required inputs would improve the quality and productivity of these<br />
assets. A small piece of land can become very profitable if proper crops/<br />
trees are grown and irrigation, or water harvesting facilities are provided.<br />
Similarly, the productivity of a tree can be improved by making pest control<br />
and other yield enhancing techniques available.<br />
It would, however, be useful to try and build a good<br />
environment <strong>for</strong> bank linkage in the district. Some successful<br />
methods tried by others in the past are:<br />
a. Sensitise bank officers: The Lead Bank Officer (LBO)<br />
can play a major role <strong>for</strong> this purpose. DPMs have been<br />
asked to contact their LBO and request him to organize<br />
37
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
a sensitization workshop <strong>for</strong> bank<br />
officers who are working in the Project<br />
area.<br />
b. Attend Block Level Banker’s Committee<br />
Meeting: The DPM should make it a<br />
point to regularly attend the BLBC<br />
meeting. The WDCs have been asked<br />
to request State Governments to have<br />
the DPM nominated to the District and<br />
Block level Banker’s Committees. The<br />
field worker should bring her problems<br />
to the notice of the DPM and request<br />
her to discuss them at these meetings;<br />
c. Organise exposure visits <strong>for</strong> good SHGs to their bank<br />
branches;<br />
d. Organise exposure visits <strong>for</strong> local branch managers and<br />
bank staff to good SHGs in their service area; and<br />
e. Organise exposure visits of district level bank officers<br />
and NABARD officers to good SHGs. 3<br />
Audit of SHGs<br />
Definition: Checking of books of accounts and other<br />
registers <strong>for</strong> corrective action.<br />
A team of experienced local persons identified and trained<br />
by NGOs can handle it. Project can pay <strong>for</strong> training of such<br />
auditors. The main features of such audit could be:<br />
It should be done at six monthly intervals;<br />
The audit charges should be around Rs. 25 and should<br />
be paid by the group; and<br />
It should not be <strong>for</strong> finding faults and should focus on<br />
safety of members funds and group procedures. It<br />
should focus on the following:<br />
Proceeding register and other books of SHG;<br />
Verification of individual and bank passbooks;<br />
38<br />
3 How to handle defaults:<br />
The latest RBI instructions say that even if family members of SHG members are bank loan<br />
defaulters, the bank should not deny loans to these SHGs. The reason behind this is that the<br />
bank is granting the loan to the SHG and not to the individual member. However, the SHG<br />
should ensure that it does not grant loans to defaulting members.
SWA-SHAKTI<br />
Regularity of savings and loan repayments; and<br />
Members awareness about rules of the group.<br />
A brief and simple reporting <strong>for</strong>mat could be developed by<br />
WDC and the audit reports should be discussed in the<br />
next group meeting. Compliance of last audit report should<br />
be verified during subsequent audit.<br />
Formation of SHG clusters and their associations<br />
The Swa-Shakti project lays emphasis on the <strong>for</strong>mation of<br />
SHG clusters and the federation of such clusters. Generally,<br />
the SHG clusters can be <strong>for</strong>med at the level of one or a few<br />
villages. Cluster federations can be <strong>for</strong>med at the level of<br />
the block. The Department of Women & Child Development<br />
has brought out an interesting book <strong>for</strong> field workers<br />
entitled ‘ Networking of SHGs – A guide book’ that field<br />
workers should consult <strong>for</strong> guidance. <strong>Field</strong> workers are<br />
suggested to read the book <strong>for</strong> further in<strong>for</strong>mation.<br />
Micro-enterprise Development<br />
On-farm activities under the Swa-Shakti Project<br />
The experience of existing SHGs indicates that more than<br />
50 per cent of the loans sanctioned are used <strong>for</strong> agriculture<br />
related activities. The Swa-Shakti project will, there<strong>for</strong>e,<br />
identify the following categories of SHG members:<br />
a. Landless women with access to small pieces of land<br />
around their homes;<br />
b. Women with some land who are involved in the<br />
production of cereals; and<br />
c. Women with some land who are already growing cash<br />
crops.<br />
What assistance can the Project provide?<br />
The field worker will promote discussions between women<br />
and Government agricultural extension workers to identify<br />
the most appropriate activity. Training programmes will be<br />
designed on the basis of these discussions and after a rapid<br />
need assessment of members.<br />
39
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
The Project will support locally suitable soil and moisture<br />
conservation practices and implement them with assistance<br />
from community assets creation provisions. Some of these<br />
activities could be:<br />
Contour bunds;<br />
Trenching;<br />
Diversion drains;<br />
Nala drains; or<br />
Percolation ponds.<br />
Exposure visits to Krishi Vigyan Kendras (KVKs), extension<br />
units of agriculture universities and agricultural research<br />
institutions or to progressive farmers to learn best practices<br />
will also be organised and methods to improve the<br />
productivity of the land, such as the following, may be taught:<br />
Green manuring;<br />
Mulching;<br />
Vermi-composting;<br />
Bund and border planting of fodder;<br />
Hedge cropping of legumes;<br />
Improved inter-cropping and crop rotation practices;<br />
Promoting new vegetable crops and fruit tree<br />
cultivation; and<br />
Cultivation of vegetables, flowers, medicinal plants,<br />
herbs and spices.<br />
Local Krishi Vigyan Kendras and other expert organisations<br />
should be contacted by the NGO to conduct training<br />
programmes on above issues.<br />
Training in rearing small animals, arranging <strong>for</strong> better<br />
varieties of animals and better availability of fodder would<br />
improve the output of cattle. Access to veterinary services,<br />
disease management and improved nutrition practices would<br />
go a long way in keeping animals healthy. Such support<br />
services should be arranged by NGO and field worker.<br />
40
SWA-SHAKTI<br />
The focus of activities in different states will be as follows:<br />
Bihar and Jharkhand<br />
Gujarat<br />
Haryana<br />
Karnataka<br />
Madhya Pradesh<br />
Uttar Pradseh<br />
Moisture conservation activities;<br />
Water storage ponds and lift irrigation;<br />
Kitchen gardens;<br />
Cattle management;<br />
Post-harvesting value addition; and<br />
Horticulture.<br />
Soil and moisture conservation;<br />
Green manuring, composting;<br />
Dryland horticulture; and<br />
Cattle and small animal management.<br />
Floriculture;<br />
Soil and moisture conservation; and<br />
Organic farming.<br />
Soil and water conservation;<br />
Improved productivity of traditional crops;<br />
Dryland vegetables and horticulture;<br />
Floriculture and vegetables; and<br />
Food processing.<br />
Minor agricultural produce;<br />
Vegetable production;<br />
Mushroom growing; and<br />
Cattle and small animal management.<br />
Medicinal plants;<br />
Fodder and mushroom cultivation;<br />
Horticulture;<br />
Prosopis plantation in wasteland; and<br />
Soil and moisture conservation.<br />
<strong>Field</strong> workers should identify SHG members who need any of above inputs<br />
and provide their names to BDO. The BDO is expected to organise suitable<br />
training programmes <strong>for</strong> these members<br />
41
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Support activities should also be encouraged to help the<br />
women earn extra money. These could include:<br />
Processing of animal and agricultural products;<br />
Common storage facilities;<br />
Grading and packaging;<br />
Market outlet development;<br />
Transport arrangements;<br />
Introduction of drudgery-reduction technology;<br />
On-farm demonstration of technology packages;<br />
Training of para-vets;<br />
Networking with resource persons; and<br />
Setting up an advisory service to implement new<br />
initiatives.<br />
Assistance from other departments<br />
The DPIU and NGO will tie up with the on-going<br />
programmes of departments such as:<br />
Agriculture;<br />
Horticulture;<br />
Soil Conservation;<br />
Irrigation; and<br />
Animal Husbandry.<br />
Non-farm activities under the Swa-Shakti Project<br />
The Swa-Shakti Project also aims at improving the quality<br />
of micro-enterprises run by women and helping other<br />
members to take up viable micro-enterprises.<br />
42<br />
First Cycle<br />
It has been noted that women can start working with very<br />
small investment and low skill levels that require a high<br />
labour input. At this level of investment and skills, the<br />
enterprises would generally be in areas having considerable<br />
competition and, there<strong>for</strong>e, offer very little return. The first<br />
few enterprise-related loans to SHG members would be in<br />
the range of Rs.1,000 per member. With the most optimistic<br />
ratios, we cannot expect the women's daily earnings to<br />
exceed Rs.10-15. More often than not, women are paid<br />
less than Rs. 15 per day <strong>for</strong> 5-6 hours of labour. As a result,
SWA-SHAKTI<br />
Regularity of savings and loan repayments; and<br />
Members awareness about rules of the group.<br />
A brief and simple reporting <strong>for</strong>mat could be developed by<br />
WDC and the audit reports should be discussed in the<br />
next group meeting. Compliance of last audit report should<br />
be verified during subsequent audit.<br />
Formation of SHG clusters and their associations<br />
The Swa-Shakti project lays emphasis on the <strong>for</strong>mation of<br />
SHG clusters and the federation of such clusters. Generally,<br />
the SHG clusters can be <strong>for</strong>med at the level of one or a few<br />
villages. Cluster federations can be <strong>for</strong>med at the level of<br />
the block. The Department of Women & Child Development<br />
has brought out an interesting book <strong>for</strong> field workers<br />
entitled ‘ Networking of SHGs – A guide book’ that field<br />
workers should consult <strong>for</strong> guidance. <strong>Field</strong> workers are<br />
suggested to read the book <strong>for</strong> further in<strong>for</strong>mation.<br />
Micro-enterprise Development<br />
On-farm activities under the Swa-Shakti Project<br />
The experience of existing SHGs indicates that more than<br />
50 per cent of the loans sanctioned are used <strong>for</strong> agriculture<br />
related activities. The Swa-Shakti project will, there<strong>for</strong>e,<br />
identify the following categories of SHG members:<br />
a. Landless women with access to small pieces of land<br />
around their homes;<br />
b. Women with some land who are involved in the<br />
production of cereals; and<br />
c. Women with some land who are already growing cash<br />
crops.<br />
What assistance can the Project provide?<br />
The field worker will promote discussions between women<br />
and Government agricultural extension workers to identify<br />
the most appropriate activity. Training programmes will be<br />
designed on the basis of these discussions and after a rapid<br />
need assessment of members.<br />
39
SWA-SHAKTI<br />
Animal Husbandry<br />
The following activities may be tried <strong>for</strong> SHG members:<br />
Linkage to be established with local KVK and Extension<br />
Departments of agricultural Universities;<br />
Exposure visits to Krishi Vigyan Kendras (KVK), other<br />
extension organizations or progressive farmers;<br />
Training in cattle management, proper feeding, catt le<br />
diseases and cattle health camps to be organised;<br />
Arranging loans <strong>for</strong> purchase of more cattle;<br />
Intensive training of one group member as a para-vet;<br />
Linking with Govt. veterinary hospital; and<br />
Govt. Animal husbandry programmes to be studied & linked.<br />
Agriculture<br />
The following activities may be initiated <strong>for</strong> SHG members:<br />
Exposure visits to Krishi Vigyan Kendras, other extension<br />
organizations or progressive farmers;<br />
Intensive training on cropping pattern, high yielding seeds,<br />
fertilizers, pesticides, harvesting and storage methods;<br />
Organising demonstration programmes through expert<br />
organizations;<br />
Organising minor irrigation facilities through the Project's<br />
community asset funds;<br />
Land and watershed improvement;<br />
Training in the cultivation of better cash crops;<br />
Creation of community tool banks which can be run by the<br />
SHG;<br />
Seed and fertilizer banks; and<br />
Arrangement of loans to members <strong>for</strong> these activities.<br />
43
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
How to start On-farm activities?<br />
To support agriculture based (on-farm) income generation activities,<br />
field worker should begin by:<br />
Focusing on women who have land or can get involved in<br />
such activities;<br />
Collecting in<strong>for</strong>mation on their possible activities and<br />
training related needs;<br />
local resource persons and training institutions <strong>for</strong><br />
organising training programmes according to above needs<br />
and to provide subsequent guidance to the trainees;<br />
Organising training, demonstrations and exposure visits<br />
to useful institutions, places and model farmers; and<br />
Planning use of community assets funds <strong>for</strong> some of the<br />
support activities mentioned in this chapter.<br />
It is expected that by the end of second year of the SHG, field<br />
workers will organize on-farm training, exposure visits and<br />
demonstrations <strong>for</strong> at least one- third of the SHG members and<br />
due to this, there will be visible increase in their income.<br />
such earnings can only supplement the family income; they<br />
cannot become the main source of their livelihood. During<br />
the first cycle, not much assistance is required from the field<br />
worker. She can assist the member only in applying <strong>for</strong><br />
proper size of loan and some basic training in costing and<br />
quality improvement.<br />
Second Cycle<br />
The field worker would have to ensure certain inputs in<br />
terms of skill–building <strong>for</strong> SHG members to help them<br />
enter the second cycle of investment leading to<br />
enterprise growth and sustenance. Skill<br />
building needs to be in the area of managing<br />
an enterprise – costing, business planning,<br />
market study, value addition, etc. Questions<br />
such as:<br />
44<br />
What is required by the market?<br />
Is it possible to provide it?
SWA-SHAKTI<br />
45
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
How much would it cost?<br />
Is there competition from other suppliers?<br />
Can we add value to the same product by packing it in a<br />
better manner? and<br />
Ensuring that it is clean and hygienic depending on the<br />
market demands?<br />
Need to be asked to help women analyse the business<br />
environment. These inputs would make them ready to take<br />
up more skilled enterprises, which cater to the market<br />
demands and give higher returns as compared to the previous<br />
investment cycle.<br />
Third Cycle<br />
The real dent in their poverty will be made around the<br />
third cycle of investment, when they have sufficient<br />
experience and courage to undertake more skill and capital<br />
- intensive enterprises that have less competition. At this<br />
stage, returns are higher but the capital requirement is<br />
also significant.<br />
These cycles are summarised below:<br />
First Cycle: Likely investment of Rs.500-1,000 in the<br />
first year;<br />
Second Cycle: Likely investment Rs.5,000-10,000,<br />
any time during the second to fourth year; and<br />
Third Cycle: Likely investment Rs. 15,000 onwards,<br />
possibly in the fifth year or later.<br />
Problems faced by women<br />
Several difficulties confront rural women in starting a nonfarm<br />
activity 4 :<br />
a. Credit is not easily available;<br />
b. Most of them are uneducated and have problems<br />
organising their business and maintaining accounts;<br />
c. Line agencies have a rigid mind-set and lack gender<br />
46<br />
4 Source: Staff Appraisal Report: Rural Women’s Development and Empowerment Project
sensitivity;<br />
d. Due to their limited mobility, they have little<br />
knowledge of better opportunities outside their<br />
village;<br />
e. They lack confidence in dealing with officials; and<br />
f. <strong>Field</strong> workers do not realise that a poor woman cannot<br />
af<strong>for</strong>d to make a wrong business choice because the<br />
cost of mistakes is very high.<br />
The disadvantages of entrusting marketing<br />
services to the support agency<br />
When the support agency (in our case the NGO or<br />
WDC) tries to market the products made or grown<br />
by the women, group members do not learn much<br />
due to the following reasons:<br />
a. Women are then normally involved in wage-labour<br />
or piece-rate work and rarely become entrepreneurs;<br />
b. Their earnings remain very low;<br />
c. The support agency may not possess the necessary<br />
marketing skills and the women end up being blamed<br />
<strong>for</strong> a huge unsold inventory;<br />
d. There is no link between the women and the customer<br />
and the women get no direct feedback from the<br />
market; and<br />
e. Women are permanently dependent on the support<br />
agency.<br />
The most popular economic activities selected by rural<br />
women can be divided into six main categories 5 -<br />
a. Trading in vegetables, milk, fish, etc.;<br />
b. Activities based on traditional skills and local raw<br />
material like, embroidery, durrie weaving, etc.;<br />
c. Production of processed foods like papad, biscuits,<br />
spices, pickles, etc.;<br />
d. Traditional activities like printing, making notebooks,<br />
files, envelopes, etc.;<br />
e. Other traditional services like running small hotels,<br />
tea stalls, etc.; and<br />
SWA-SHAKTI<br />
5 Swa-Shakti project has listed more than 400 such activities. A list can be obtained from the<br />
Business Development Officer.<br />
47
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
f. Skill-based non-traditional services like hand pump<br />
repair, radio repair, running STD booths, etc.<br />
Major improvements in any of the above activities are possible<br />
with small additional investments and training. Women selling<br />
vegetables, <strong>for</strong> example, would benefit if timely and adequate<br />
loans are made available. Their profits would improve further<br />
if the loan is made available at an annual 24 per cent interest<br />
rate from the SHG instead of the 120 per cent charged by the<br />
moneylender. They can be taught the basic skills like costing,<br />
negotiations, grading, etc.<br />
Similarly, women involved in traditional skills like<br />
embroidery can benefit from improvements in design, colour<br />
combinations, better quality thread, technology and tools.<br />
Food processing activities can be improved through quality<br />
control, brand names, licenses, measuring and packaging<br />
instruments, etc.<br />
The FW can arrange the following assistance from the Swa-<br />
Shakti Project:<br />
48<br />
a. Skill training in identified activities;<br />
b. Micro-enterprise development training;<br />
c. Training in idea-generation, business planning, market<br />
surveys, marketing, product costing and negotiation skills,<br />
quality and inventory control;<br />
d. Providing a menu of options;<br />
e. Identification of locally available master crafts men and<br />
successful entrepreneurs to assist women;<br />
f. Follow up, quality control, design testing & packaging<br />
facilities and other non-financial assistance the women may<br />
need;<br />
g. Business counselling to women who have already taken up<br />
some activity;<br />
h. Assistance in conducting market surveys. The assistance<br />
should be facilitative only, like arranging accommodation,<br />
escort services, child minders, etc.;<br />
i. Participation in fairs and exhibitions, etc.; and<br />
j. Organising study visits to similar and successful enterprise.
It is suggested that once a woman has taken up some activity,<br />
the field worker can assess her training and support needs<br />
with the help of the Business Development Officer who will<br />
design specific training programmes with the help of the<br />
Marketing Coordinator (MC). The training programmes may<br />
cover the above areas along with opportunity-sensing and<br />
business management skills.<br />
Separate programmes will be needed <strong>for</strong> different types of<br />
enterprises. Women upgrading existing activities would need<br />
a short course on business concepts, accounts, costing,<br />
marketing strategies and some practical exercises.<br />
But women taking up more complex activities may need<br />
longer, more specialised training covering the above points<br />
along with rules and procedures, market studies, etc. The<br />
Project would fund specialised training agencies to develop<br />
specific programmes <strong>for</strong> them. The field worker is expected<br />
to identify these needs with the help of the Business<br />
Development Officer. The BDO will subsequently organise<br />
the training courses with the help of MC.<br />
The field worker must remember:<br />
Not to initiate discussion on income generation activities<br />
unless members are ready;<br />
The group should discuss the income generating<br />
activity be<strong>for</strong>e sanctioning a loan to one of its<br />
members;<br />
The member must decide the activity with assistance<br />
from the group. The field worker, however, will not<br />
play a definitive role in the discussions;<br />
Identify those already doing something, study their<br />
needs and provide assistance if<br />
required;<br />
The first few members<br />
should start income<br />
generating activities with<br />
group loans;<br />
All the members cannot start<br />
activities at the same time;<br />
SWA-SHAKTI<br />
49
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Summary — Non-farm activities<br />
Focus on women already involved in income generating<br />
activities;<br />
Focus on existing enterprises of these women;<br />
Provide business development services to them;<br />
Motivate other potential women and focus on economic<br />
activities, which they know about;<br />
Conduct skill survey;<br />
Develop menu of options;<br />
Training on skill upgradation, costing and negotiations;<br />
Linkages with banks and other schemes;<br />
Exposure visits to micro-enterprises similar to those they<br />
have started;<br />
Set up Business counselling centers to help women in<br />
starting and running income generating activities; and<br />
Making special interventions through expert institutions on<br />
pilot basis.<br />
Output – one third participants to be covered during the second<br />
year of SHG and one third of them to report income increase.<br />
In the beginning, small activities should be encouraged<br />
by the group;<br />
Skill development training will be organised only<br />
when the member is already involved in a trade and<br />
needs to upgrade her skills;<br />
The member must develop marketing links herself.<br />
The field worker should only play a facilitating role,<br />
that is, she should not herself get involved in<br />
marketing; and<br />
The field worker must not promise any financial<br />
benefits.<br />
Convergence<br />
Swa-Shakti SHGs can be converged with services offered<br />
by other departments in following sectors:<br />
50<br />
Education/literacy;<br />
Safe drinking water/water supply;<br />
Nutrition;
Access to support services, awareness raising, legal<br />
literacy and violence against women;<br />
Credit;<br />
Primary health including immunization, reproductive<br />
health, etc;<br />
Sanitation;<br />
Skill development;<br />
Housing;<br />
Non conventional energy;<br />
Rural development;<br />
Social <strong>for</strong>estry; and<br />
Agriculture.<br />
Admittedly, it will not always be possible to bring together<br />
every scheme in these areas immediately. To begin with,<br />
attempts could be made to converge a few important<br />
schemes and, with experience, more schemes could be<br />
added. The following steps could be taken <strong>for</strong> this purpose:<br />
Seven to eight most important schemes which are being<br />
implemented in the block should be identified in<br />
consultation with SHGs;<br />
A “convergence workshop” in every Swa-Shakti block<br />
should be organized with the help of the Block/ Taluka<br />
Development Officers;<br />
The group leaders of mature SHGs should be invited to<br />
attend the workshop and they should be given guidance<br />
on these important schemes, benefits under individual<br />
schemes, qualifications of the “beneficiaries”, documents<br />
required and whom to approach;<br />
Printed details of these schemes and their <strong>for</strong>ms should<br />
also be given to the SHG leaders;<br />
The group leaders should be asked to directly approach<br />
these officials and the BDO in future;<br />
Similar exercise should be conducted with the bankers<br />
with the help of Lead Bank Officer of the district; and<br />
This workshop should be followed by another “Bank<br />
Linkage Training Programme” <strong>for</strong> the leaders of the<br />
mature SHGs.<br />
SWA-SHAKTI<br />
51
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
How to converge other schemes?<br />
There are very few models in the country that offer guidance<br />
on this issue. A mix of the following approaches could<br />
initially be followed:<br />
1. The schemes can be converged through a person. A<br />
group leader or any person from the village can become<br />
the nodal person <strong>for</strong> receiving in<strong>for</strong>mation and <strong>for</strong>ms<br />
<strong>for</strong> various schemes. The village level workers can also<br />
contact her to provide in<strong>for</strong>mation on their schemes;<br />
2. It is also possible to start convergence by setting up a<br />
small inter-departmental team of village level<br />
functionaries. This team could visit the village<br />
periodically and meet interested persons; and<br />
3. The cluster association can identify the needs of member<br />
groups and identify the schemes that would satisfy these<br />
needs. The cluster will obtain details of these schemes,<br />
their <strong>for</strong>ms and provide them to member groups.<br />
4. Integration of schemes <strong>for</strong> women at the level of NGO:<br />
The Department of Women and Child Development<br />
implements more than a dozen useful and very flexible<br />
schemes <strong>for</strong> the development of women. Some of the most<br />
popular schemes are:<br />
a. Loan schemes of RMK;<br />
b. Family Counselling Centres of CSWB;<br />
c. Condensed Courses of Education of CSWB;<br />
d. Socio-economic Programme (NORAD);<br />
e. Support to Training <strong>for</strong> Employment Programme<br />
(STEP);<br />
f. Working Women Hostels; and<br />
g. Short Stay Homes.<br />
52<br />
Above schemes are implemented through NGOs and are<br />
available to women in any part of the country. The<br />
Department has brought out a handbook called “Schemes<br />
<strong>for</strong> Assistance” which gives complete in<strong>for</strong>mation on these<br />
schemes.
These schemes should be discussed with the SHG members.<br />
The NGO should then prepare proposals <strong>for</strong> bringing the<br />
useful schemes to SHGs. The Project can provide some<br />
financial assistance to NGOs <strong>for</strong> preparing proposals with<br />
the help of experts.<br />
Copies of these proposals should be sent to the WDC and<br />
CPSU also so that they can follow up the proposals at various<br />
levels.<br />
Simple steps, taken carefully, can create a big impact in<br />
the area of convergence. The following could be tried in the<br />
beginning:<br />
Start convergence by collecting literature on various<br />
schemes useful <strong>for</strong> rural women, along with the necessary<br />
<strong>for</strong>ms, and make it available to every women's group;<br />
Provide a large number of blank <strong>for</strong>ms of various<br />
schemes of other departments to women’s groups. In<br />
rural areas it is very difficult to obtain <strong>for</strong>ms <strong>for</strong><br />
these schemes. This step could create awareness of<br />
the schemes and the convergence will start taking<br />
place; and<br />
Start organising field visits <strong>for</strong> functionaries of other<br />
departments to the women’s groups.<br />
Role of the District Project Coordination Committee<br />
(DPCC)<br />
The Project stipulates that there should be such a committee<br />
in every district, which should, normally be chaired by the<br />
District Collector. This committee plays following major roles:<br />
Periodically reviews the progress and per<strong>for</strong>mance of<br />
the Project in the district;<br />
Reviews the status of decisions taken in its earlier<br />
meetings;<br />
Identifies problems and finds solutions <strong>for</strong> them;<br />
Identifies the schemes that can be converged with the<br />
Project at the district level. The District Collector can help<br />
in converging many important schemes even without any<br />
<strong>for</strong>mal orders from the State Government;<br />
SWA-SHAKTI<br />
53
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Role of Government departments in the Swa-Shakti Project<br />
District and block level Government agencies<br />
can play an important role in making the<br />
Swa-Shakti groups sustainable. It is,<br />
there<strong>for</strong>e, suggested that they are involved<br />
in the activities of the SHGs.<br />
There is an abundance of Government<br />
schemes to suit every eventuality. Majority of<br />
the needs of the SHGs can be satisfied if these<br />
schemes are systematically brought to the<br />
notice of the Swa-Shakti groups. These<br />
schemes are permanent and will remain<br />
available to SHG members even after the<br />
closure of Swa-Shakti Project. Moreover, many<br />
of these agencies, particularly in agriculture,<br />
animal husbandry, cottage industries, health,<br />
etc., have trained persons who can be of help<br />
to our groups. Some of them have very good<br />
training facilities, IEC or awareness-building<br />
material and grass roots level outreach. The<br />
women participating in Swa-Shakti Project<br />
should, avail of the services offered by these<br />
agencies.<br />
In return, the Swa-Shakti Project could offer<br />
them an efficient delivery system and an<br />
effective monitoring system that would<br />
ensure that the benefits quickly reach the<br />
target group. The Project also offers highly<br />
motivated and trained SHG members who can<br />
set an example <strong>for</strong> others.<br />
Government officials can play the following<br />
roles in Swa-Shakti Project:<br />
54<br />
Provide in<strong>for</strong>mation to SHG members on<br />
their schemes;<br />
Provide IEC and other material to the<br />
groups;<br />
Train SHG members under their regular<br />
programmes;<br />
Identify their beneficiaries from the Swa-<br />
Shakti groups and link them with<br />
Government schemes;<br />
Attend to complaints and requests made<br />
by Swa-Shakti members;<br />
Organise field visits and create a strong<br />
network of persons who can work <strong>for</strong><br />
women’s empowerment;<br />
Act as resource persons <strong>for</strong> Swa-Shakti<br />
activities; and<br />
Participate in review meetings and offer<br />
their expertise to the DPIU.<br />
<strong>Field</strong> workers should regularly invite the<br />
village level Government functionaries to<br />
attend their training programmes and<br />
workshops. They should also encourage<br />
SHGs to participate in the programmes of<br />
other departments. DPMs should compile and<br />
publish the details of useful programmes of<br />
these departments.<br />
In order to achieve these aims, the field<br />
workers, NGOs and DPMs should provide<br />
copies of Swa-Shakti publicity and other<br />
resource material to the local Government<br />
officials. They can also identify areas <strong>for</strong><br />
mutual help. The field workers and DPMs<br />
should regularly contact these officials and<br />
in<strong>for</strong>m them about the developments in the<br />
Project. If required, they should work as<br />
resource persons in the programmes of other<br />
agencies and also involve them in planning<br />
meetings where functionaries of these<br />
departments can offer their expertise. Some<br />
field visits <strong>for</strong> these officials should also be<br />
organized along with block and district level<br />
sensitization workshops <strong>for</strong> line<br />
departments.<br />
The field workers and DPMs should be clear<br />
on the roles of other departments and not<br />
hesitate in seeking their help when required.
Improves the involvement of bankers in the Project;<br />
Resolves other local level problems;<br />
Asks other departments to promptly take action on the<br />
requests of SHGs;<br />
Promotes the Swa-Shakti concept among other<br />
departments;<br />
Shares the IEC material of Swa-Shakti and other<br />
programmes with each other;<br />
Plans major events with the involvement of SHG members;<br />
and<br />
Provides better resources to the Project.<br />
The DPMs should finalise a regular agenda <strong>for</strong> these<br />
meetings which would contain the above items. The field<br />
workers and partner NGOs should bring their problems to<br />
the notice of the DPM so that these can be discussed at<br />
the DPCC meetings.<br />
Although every State Government has agreed that the<br />
DPCC would be chaired by the District Collector, but<br />
should he be busy, these meetings may be chaired by any<br />
other senior officer like the ADM, RDC, etc. It should,<br />
however, be ensured that the Committee meets at least<br />
once every quarter. The DPMs should ensure that proposals<br />
<strong>for</strong> holding the meeting are processed in time, every<br />
member has received the background papers and the<br />
Chairperson is properly briefed about the important items.<br />
The DPM should also ensure that the minutes are properly<br />
recorded and issued immediately so that the concerned<br />
departments have adequate time to take action on the<br />
decisions of the committee.<br />
The Project Director and the Managing<br />
Director should personally meet the<br />
Collector and request him to hold the<br />
meetings of DPCC every quarter.<br />
What action can the SHG take if<br />
local agencies are not per<strong>for</strong>ming their role?<br />
A mature, experienced Swa-Shakti SHG must demand its<br />
rights from various government agencies. Village level<br />
SWA-SHAKTI<br />
55
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
officials, expected to per<strong>for</strong>m various tasks <strong>for</strong> the village,<br />
are sometimes either indifferent or inefficient. It is the duty<br />
of SHGs to protest against non-per<strong>for</strong>ming officials.<br />
SHGs should discuss the following at their meetings:<br />
Whether all rationed goods are available in the Fair Price<br />
Shop?<br />
Is the Fair Price Shop owner charging the right price <strong>for</strong><br />
these goods?<br />
Are school teachers regularly attending school? Are they<br />
effectively teaching?<br />
Are the facilities (books, uni<strong>for</strong>ms and mid-day meals)<br />
meant <strong>for</strong> the children, regularly available?<br />
Does the village revenue officer regularly visit his office?<br />
Is the anganwadi centre in the village running properly?<br />
Are the children getting the facilities promised (toys,<br />
food and books) from the anganwadi centre?<br />
Are the various beneficiary-oriented schemes (like widow's<br />
pensions, house-sites <strong>for</strong> the landless, rural insurance<br />
schemes, etc.) reaching needy and deserving women?<br />
Is the ANM regularly visiting the village and per<strong>for</strong>ming<br />
her duties?<br />
What are the exact tasks of local government workers?<br />
Do they follow a schedule <strong>for</strong> their visits and meetings in<br />
the village?<br />
(* The field worker should collect in<strong>for</strong>mation on the roles of these officials and their schedules<br />
and keep the SHG members in<strong>for</strong>med).<br />
This is just an illustrative list. In case of problems with<br />
officials, the SHG should take action by:<br />
Summary - Convergence<br />
56<br />
Identify 7-8 beneficiary oriented schemes;<br />
Prepare pamphlets <strong>for</strong> SHGs;<br />
Convergence workshop to be organized at block level;<br />
Guard file; and<br />
In<strong>for</strong>mation board.
Meeting the concerned village level government worker<br />
and asking him to function properly;<br />
Writing to, or personally meeting his/her superior officer<br />
to take action;<br />
Writing to the local newspaper about the problem; and<br />
Writing to the District Magistrate or the concerned MLA or<br />
MP to make representations to resolve the problem.<br />
Networking<br />
Role of Clusters and Federations 6<br />
Sharing Experiences and Collective Action:<br />
collective knowledge building and leadership;<br />
supporting weak groups;<br />
solving inter-group and intragroup<br />
disputes/problems;<br />
promoting new groups;<br />
training SHG members and<br />
leaders in running SHGs;<br />
monitoring SHGs progress<br />
towards empowerment of its members;<br />
lobbying <strong>for</strong> policy changes and<br />
resource mobilisation (government funds,<br />
schemes, bank funds); and<br />
promoting representation of SHGs in<br />
appropriate <strong>for</strong>a.<br />
Management of Business Activities:<br />
Undertaking business activities such as purchase of<br />
raw materials and marketing in bulk either directly<br />
or through business promotion associations or producer<br />
groups <strong>for</strong>med amongst the members.<br />
Provision of Financial Services:<br />
audit facilities;<br />
inter-group lending of surplus funds generated by some<br />
groups to member groups wishing to borrow additional<br />
funds;<br />
acting as a financial intermediary on behalf of banks,<br />
receiving larger loans to be passed on as smaller<br />
loans to member SHGs; and<br />
SWA-SHAKTI<br />
6 Source: Staff Appraisal Report: Rural Women’s Development and Empowerment Project.<br />
57
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
providing specific purpose saving and credit services.<br />
Provision of Social Services:<br />
management of certain community services (crèches,<br />
maintenance of drinking water supplies); and<br />
providing social security schemes such as life<br />
insurance, cattle insurance, health care, economic<br />
security schemes <strong>for</strong> women. Also, conducting health<br />
camps, cattle camps and awareness generation<br />
camps.<br />
Guidelines <strong>for</strong> the <strong>for</strong>mation of Cluster Associations<br />
Some key factors in the <strong>for</strong>mation of cluster associations are:<br />
58<br />
It is essential that cluster associations emerge naturally,<br />
based on a demand generated from the SHGs themselves.<br />
Initially, some <strong>for</strong>m of in<strong>for</strong>mal clustering should be tried<br />
out. The field worker could help by organising exposure<br />
visits, meetings and joint training programmes <strong>for</strong><br />
members from various SHGs through monthly<br />
interactions. But she should identify and train those<br />
group leaders who have time and are highly motivated;<br />
Membership may range from 15 to 20 SHGs, or 225 to<br />
400 members and only groups that are stable should join;<br />
The <strong>for</strong>mation of cluster associations can start 18<br />
months after the <strong>for</strong>mation of the SHGs in that area;<br />
Ideally, a cluster should include only those groups that<br />
are located within easy reach of each other so that leaders<br />
can attend meetings regularly without incurring high<br />
transport costs. The cluster association should also be<br />
located in the service area of a bank branch or a key<br />
extension worker. Decisions on these points will,<br />
however, need to be taken by the concerned SHG members;<br />
The cluster association should fix its own procedures<br />
and criteria <strong>for</strong> membership, admission procedures and<br />
membership fees. It should allow only a stable and well<br />
working group to join; and<br />
Member SHGs should pay an admission fee and annual<br />
contribution to cover the association's operating costs.<br />
Some additional fees could also be charged <strong>for</strong> services<br />
provided. For example, the association may take bulk<br />
loans from the Revolving Fund, or the RMK, <strong>for</strong> its
SWA-SHAKTI<br />
member SHGs and charge a small<br />
margin to cover its costs.<br />
NGOs and the field worker play an<br />
important role in the <strong>for</strong>mation of<br />
cluster federations. Their assistance is<br />
important in:<br />
Identifying SHG representatives and<br />
their training;<br />
Developing interactions among the<br />
SHGs in<strong>for</strong>mally at first, and then <strong>for</strong>mally;<br />
Registering Cluster Associations;<br />
Facilitating the election of office bearers, developing rules,<br />
roles and responsibilities in a participatory manner;<br />
Training office bearers; and<br />
Providing expert staff to help the cluster association in<br />
the beginning.<br />
<strong>Field</strong> workers are suggested to read the book “Network of<br />
Self-help groups — A guide book” <strong>for</strong> further in<strong>for</strong>mation.<br />
Following mistakes are being committed while <strong>for</strong>ming<br />
Cluster Associations:<br />
The names of SHGs, which would become members of<br />
a Cluster Association are decided by the NGO or DPM;<br />
Artificial geographic area like the area of Nyay Panchayat<br />
are <strong>for</strong>ced on the SHGs;<br />
The role and activities of Cluster Association are decided<br />
by the NGO or DPM and the individual SHGs are not<br />
consulted;<br />
The Swa-Shakti Project would provide the<br />
following assistance to cluster associations:<br />
Rent <strong>for</strong> the association’s office <strong>for</strong> two years;<br />
Purchase of furniture, registers, etc.;<br />
Training office bearers and staff;<br />
Salary of one staff <strong>for</strong> one year;<br />
Reimbursement of postage and stationary expenses; and<br />
Travel of office bearers <strong>for</strong> one year.<br />
59
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
The contribution which is to be made by each SHG is<br />
decided by others and SHGs may not be happy with it;<br />
Representatives of SHGs are decided by others. It is not<br />
necessary that every SHG will decide to nominate its<br />
President as Cluster Representative; and<br />
Cluster Association decides to per<strong>for</strong>m the same roles<br />
which the SHGs are already successfully per<strong>for</strong>ming.<br />
Although it appears a good idea to completely plan everything<br />
and have standard rules, it does not work in practice,<br />
especially in case of a social sector project. The participants<br />
are likely to see the Cluster Association as a structure which<br />
is the need of project implementers and not as a structure<br />
which is to support their needs. Similarly, the Cluster<br />
Associations <strong>for</strong>med in this manner may either be insensitive<br />
to the real needs of the SHGs or may start per<strong>for</strong>ming those<br />
functions which the SHGs were successfully per<strong>for</strong>ming.<br />
The basic idea of cluster <strong>for</strong>mation is to help the SHGs and<br />
not to take away their powers and responsibilities.<br />
60<br />
It should always be remembered that:<br />
Clusters should emerge as a result of the natural needs<br />
of the SHGs. FW should not try to <strong>for</strong>ce the Cluster<br />
Association;<br />
Clusters Associations are supposed to help the SHGs and<br />
per<strong>for</strong>m only those activities which are difficult <strong>for</strong> the<br />
SHG to per<strong>for</strong>m due to its small size or distant location;<br />
SHGs should realize the need and importance of the<br />
Cluster Association;<br />
The expenditure of Cluster Associations should be<br />
controlled by the SHGs;<br />
Every SHG member should be member of the General<br />
Body of the Cluster Association. They should be trained<br />
on their rights and responsibilities towards the Cluster<br />
Association;<br />
SHGs should be able to control the Cluster Association.<br />
Such control should be by way of:<br />
Deciding the membership;<br />
Deciding the admission procedure;<br />
Deciding the monthly and annual contribution;
Deciding the constitution and rules of the Cluster<br />
Association;<br />
Deciding the activities of the Cluster Association;<br />
Deciding the staff of the Cluster Associations and their<br />
terms; and<br />
SHG leaders should be trained on their role in <strong>for</strong>mation<br />
of Cluster Association.<br />
Some tips <strong>for</strong> <strong>for</strong>mation of Cluster Association<br />
It is easier to <strong>for</strong>m a Cluster association if the SHG<br />
members of that area are trained jointly;<br />
The field worker should organize joint meetings of all SHG<br />
leaders from her area at least once in two months. Slowly,<br />
the meeting would get converted into a Cluster Association;<br />
SHGs from very close geographic area should be<br />
motivated to <strong>for</strong>m Cluster Association. This will save<br />
transportation cost and time;<br />
The SHGs can consider to <strong>for</strong>m a Cluster Association in<br />
the service area of the local bank. This will help in better<br />
bank linkage in future;<br />
All the operation costs of the Cluster Association are to<br />
be borne by the SHGs. The Project can provide very<br />
limited financial support. It is, there<strong>for</strong>e, necessary that<br />
only common and very important roles are handed over<br />
to the Cluster Association;<br />
An ideal size <strong>for</strong> Cluster Association is of 15-20 SHGs,<br />
which means total membership size of 200-400 members;<br />
Potential leaders and opinion makers from the SHGs<br />
should be thoroughly trained in the roles and<br />
responsibilities of the cluster be<strong>for</strong>e actual work starts;<br />
Similarly, the SHG members should also be trained in<br />
the roles of cluster and how are they going to function.<br />
This will avoid many conflicts later;<br />
Formation of Cluster Associations should start as soon<br />
as the SHGs are 12 months old; and<br />
Formation of a cluster will take 3-4 months. FW should<br />
not hurry this activity.<br />
Possible Roles of the Cluster Associations:<br />
A list of possible activities is given below. The <strong>Field</strong> <strong>Worker</strong><br />
and DPMs should ensure that this list is discussed with each<br />
SWA-SHAKTI<br />
61
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
SHG and initially only few important activities are assigned<br />
by the SHGs to the Cluster Association. As the association gains<br />
some experience of handling these activities, the member SHGs<br />
can assign some more activities to the Cluster Association.<br />
Supporting weak groups;<br />
Solving the disputes within the groups;<br />
Promoting new groups;<br />
Training SHG leaders in running of SHGs;<br />
Monitoring action plans of SHGs;<br />
Arranging health care services <strong>for</strong> members;<br />
Organising literacy classes <strong>for</strong> members;<br />
Arranging IEC material <strong>for</strong> members;<br />
Arranging bank loans and sharing the loans with<br />
member SHGs;<br />
Arranging loans from revolving corpus;<br />
Arranging linkage of other schemes;<br />
Implementing some schemes of Government;<br />
Promoting representation of SHGs in important <strong>for</strong>um;<br />
Purchase of common raw materials <strong>for</strong> the members;<br />
Marketing of common goods produced by members;<br />
Training SHGs in market survey, costing and designing;<br />
Auditing group accounts;<br />
Inter-group lending of surplus funds generated by some<br />
groups;<br />
Arranging insurance schemes <strong>for</strong> the members; and<br />
Management of community services like crèche,<br />
drinking water supply, etc.<br />
Activities mentioned in the beginning do not require much<br />
experience and can be handled by a new Cluster Association.<br />
62<br />
Subsequent activities will depend on:<br />
The capacity of Cluster Association;<br />
Resources of Cluster Association;<br />
Training provided by the NGO to the office bearers of<br />
Cluster Association;<br />
Support provided by the Project to the Cluster Association;<br />
Need of the member SHGs;<br />
Strength of the member groups; and<br />
Quality of the leadership of the Cluster Association.
Funding of Cluster Association<br />
The Cluster Association should start generating its resources<br />
from the beginning. It may have following sources of funds:<br />
Annual contribution from member SHGs;<br />
Fees <strong>for</strong> the services provided to the members;<br />
Commission on income generating activities; and<br />
Interest charged on the loans provided to the member<br />
SHGs.<br />
SWA-SHAKTI<br />
To summarise, FW can take following steps<br />
Study the possibilities, in<strong>for</strong>mally consult the SHG members<br />
and read as much literature on cluster <strong>for</strong>mation as possible<br />
and clear all your doubts be<strong>for</strong>e initiating the activity;<br />
One month campaign with SHGs <strong>for</strong> need of clusters, role<br />
and procedures;<br />
Start joint training programmes and meetings of SHG<br />
leaders from your area and see which leaders are strong<br />
personalities, which leaders do not get along and what are<br />
the problems of SHGs which are common;<br />
Discuss the need of cluster <strong>for</strong>mation with the leaders and<br />
SHG members and try to prepare a blue print of possible<br />
activities, possible rules and financial contribution which<br />
would be expected from the members;<br />
Call a meeting of all members of the SHGs and discuss the<br />
complete proposal with them. Do not rush through or impose<br />
your views. Patiently consider the opinion of the members<br />
and then help them in selecting one member from each<br />
group to further discuss these views. These members will<br />
<strong>for</strong>m a committee;<br />
Help the committee members to take a decision on the need<br />
of cluster, its membership, its roles and its rules;<br />
Meanwhile organize a study visit of SHG leaders to a nearby<br />
cluster and discuss the need <strong>for</strong> a cluster during every visit<br />
to the SHGs;<br />
Discuss the views of the Committee with every SHG during<br />
the visits and once all SHGs come to some conclusion, help<br />
them to implement these decisions;<br />
Translation of networking book in Gujarati and Kannada; and<br />
Development of SHG and field worker level pamphlets.<br />
63
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Swa-Shakti Project can provide some assistance to newly<br />
<strong>for</strong>med Cluster Association. The SPMU will develop standard<br />
norms <strong>for</strong> this purpose after consulting the NGOs.<br />
SHG Sustainability and Withdrawal<br />
Swa-Shakti is the first major project to decide that:<br />
(a) Its SHGs should become sustainable;<br />
(b) Its SHGs should <strong>for</strong>m their own networks; and<br />
(c) The roles of NGOs, WDCs and the CPSU must<br />
change along with the levels of growth achieved by the<br />
SHGs.<br />
To achieve these aims, field workers should ensure that<br />
from the second year:<br />
a. The group’s internal practices have stabilised;<br />
b. It has become financially viable;<br />
c. It has started networking with other similar groups and<br />
the capacity of these networks has improved;<br />
d. The Swa-Shakti groups are safeguarded against<br />
immature “groups” of other programmes;<br />
e. SHGs are actively involved in community based activities;<br />
and<br />
f. SHGs benefit from a large number of government schemes<br />
and interact with government officials.<br />
The time taken to stabilise the group’s internal practices such<br />
as zero drop-out rate, regularity of savings, loan repayment,<br />
handling of various activities without the help of the field<br />
worker, etc., will determine its level of maturity. At the same<br />
time, the group's financial sustainability would depend on<br />
the growth in its income and its capacity to meet the costs of<br />
some of the services it receives from the project.<br />
64<br />
There are very few models of networking at cluster and<br />
federation level. Formation of these networks is time<br />
consuming and requires a different kind of input. There<br />
are programmes like the Swaranjayanti Gram Swarojgar<br />
<strong>Yojana</strong> that follow a subsidy based approach to group
<strong>for</strong>mation. An issue frequently raised is: should the SHG<br />
absorb such a high dose of subsidy at a <strong>for</strong>mative stage (or<br />
at any stage)? Few experts ask why SHG members should<br />
be denied benefits of subsidies that would have become<br />
available to them in the normal course? This issue should<br />
be resolved by the SPMU and DPIUs.<br />
Following suggestions are made <strong>for</strong> sustainability of SHGs:<br />
a. It should be made clear to every member that the WDC<br />
and Government would withdraw their assistance after<br />
May 2004. The NGO, being the local organisation, would<br />
retain some link with the SHG and its clusters, possibly<br />
on a payment basis;<br />
b. Strong clusters and federations are normally essential<br />
be<strong>for</strong>e effecting complete withdrawal. The networking<br />
process should commence once the groups are more than<br />
a year old. Prior to this, in<strong>for</strong>mal meetings among the<br />
groups can prove effective;<br />
c. Organisation building is not an easy task and<br />
considerable time, training and nurturing is required to<br />
<strong>for</strong>m a strong cluster. Moreover, unless these structures<br />
are really needed by the SHGs and are per<strong>for</strong>ming tasks<br />
really required by the SHGs, these bodies will not become<br />
sustainable;<br />
d. A group based on credit or any other single activity, cannot<br />
become sustainable in the long term. Effective<br />
convergence with other local schemes and government<br />
machinery is a necessity <strong>for</strong> this purpose;<br />
e. Groups should, at the same time, be involved in<br />
community-based activities. The example of the Indira<br />
Mahila <strong>Yojana</strong> in Rohru may be cited where, although<br />
the SHGs were neither well trained, nor strong in<br />
procedural matters, they were highly motivated and<br />
successful because of their involvement in community<br />
matters; and<br />
f. The process of withdrawal should be gradual and a time<br />
frame should be fixed by every NGO to withdraw from<br />
non-financial services and financial services.<br />
SWA-SHAKTI<br />
65
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
These six factors <strong>for</strong> sustainability are<br />
discussed in detail below:<br />
1. Stability of the group’s internal<br />
practices<br />
A fully developed group should be<br />
capable of handling issues related to:<br />
The leadership of the group;<br />
Taking decisions regarding group<br />
matters, both financial and nonfinancial;<br />
Problem solving and conflict resolution in the group;<br />
Maintenance of accounts; and<br />
Establishing and maintaining linkages with banks,<br />
government agencies, NGOs, etc.<br />
Individual members should be able to:<br />
increase their income by expanding existing income<br />
generating activities or initiating new ones;<br />
become more influential in taking decisions regarding<br />
their family’s economic matters;<br />
gain self-respect and dignity in their families and the<br />
community; and<br />
develop the confidence to interact with outsiders.<br />
2. Improved financial viability of the group<br />
The group must be able to pay <strong>for</strong> the following from its<br />
own income:<br />
Cost of stationery, books and records;<br />
Conveyance of its members when they go on group<br />
work;<br />
Cost of postage;<br />
Interest payable on loans from the bank or revolving<br />
fund;<br />
Loans that have defaulted;<br />
Cost of its other activities;<br />
Partial cost of training programmes and demonstration<br />
camps organized at the village or at cluster level; and<br />
Membership charges of cluster association.<br />
66
3. Networking with other similar groups<br />
The Group should become member of a cluster<br />
association and the cluster association should be able<br />
to per<strong>for</strong>m at least two activities that were earlier<br />
undertaken by the field worker and NGO.<br />
4. Safeguarding against immature groups<br />
Majority of poor families should be encouraged to<br />
join the Swa-Shakti Project;<br />
These Swa-Shakti groups are<br />
involved in at least two<br />
permanent activities. At least<br />
one of these would be a social<br />
activity;<br />
The field worker visits these<br />
groups regularly, attends their<br />
meetings and helps to solve<br />
their problems; and<br />
The Project provides useful<br />
training and literature to these groups.<br />
5. Community based activities of the group<br />
The Group should be involved in at least one or two of<br />
the following activities in the village:<br />
Sanitation related activities;<br />
Health related activities;<br />
Literacy related activities;<br />
Campaign against atrocity against women;<br />
Campaign against alcoholism;<br />
Ensuring regular attendance by government officials;<br />
Attending Gramsabha meetings;<br />
Arranging drinking water facilities;<br />
Social <strong>for</strong>estry related activities;<br />
Campaign against corruption; or<br />
Any other socially relevant activity.<br />
Access to other government schemes<br />
All members of the group must be in<strong>for</strong>med of other<br />
government schemes. Group members should apply to some<br />
of these schemes and identify other persons, who should<br />
participate in these schemes.<br />
SWA-SHAKTI<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Since the Swa-Shakti Project will end in May 2004, every<br />
field worker should discuss these issues with her group and<br />
establish a time frame <strong>for</strong> the group to achieve the above.<br />
This should also become part of group’s action plan.<br />
DPMs will review the level of sustainability at every review<br />
meeting with the field worker and NGO.<br />
Cost sharing by the SHGs<br />
The table below lists some possible activities where Swa-<br />
Shakti groups must share costs:<br />
Activity Share of SHG When SHG should<br />
start sharing cost<br />
Group establishment Full cost The material will be<br />
material<br />
provided free of cost<br />
only once by the project.<br />
Subsequent material to<br />
be paid by the group<br />
Travel cost of block level Full From the beginning<br />
meetings and training<br />
within the block<br />
Travel cost <strong>for</strong> state level Full After two years<br />
training/visits<br />
Travel cost <strong>for</strong> out 25 per cent From 1 January, 2002<br />
of state visits<br />
Cost of training on health, 20 per cent From 1 January 2002<br />
agriculture, animal husbandry<br />
and skill development<br />
Tuition <strong>for</strong> school going girls 50 per cent From the beginning<br />
Recurring cost of crèches Full From the beginning<br />
Cost of creation of 10 per cent From the beginning<br />
community assets<br />
Cost of making Full From 1 January 2002<br />
representations to officials<br />
Replenishment of Full From the beginning<br />
medicines <strong>for</strong> First-Aid Box<br />
68<br />
Revolving fund No subsidy From the beginning
SWA-SHAKTI<br />
Some important parameters that could be used to assess the sustainability of Swa-Shakti groups:<br />
Area<br />
Groups’ internal<br />
practices<br />
Groups’ financial<br />
viability<br />
Networking<br />
Saturation<br />
Participation in<br />
community activities<br />
Parameter<br />
Attendance – 90 per cent<br />
Meetings – at least 2 per month<br />
Training – 1 training programme per member every 18 months<br />
Savings – monthly and regular<br />
Loans – 1 loan per member every two years<br />
Repayment of loan - 100 per cent<br />
Record management – own arrangements by the group after<br />
18 months<br />
Average group membership – 15 or more members per group<br />
Proportion of shy members – less than 25 per cent after two years<br />
The group will pay all the costs (mentioned in the earlier table<br />
on cost sharing) from its own funds.<br />
Cluster is <strong>for</strong>med<br />
Cluster leaders are trained<br />
Cluster begins to per<strong>for</strong>m a few tasks<br />
Cluster has own funds <strong>for</strong> its activities<br />
At least 70 per cent poor families in the village are covered under<br />
the Swa-Shakti Project<br />
Group's participation in any 4 of the following activities:<br />
Forestry<br />
Health<br />
Sanitation<br />
Drinking water<br />
Education & literacy<br />
Panchayati Raj<br />
Atrocities against women or<br />
Any other significant local problem<br />
Participation in Participation of a few members in the schemes of any 4<br />
government sectors mentioned below:<br />
schemes<br />
Health<br />
Community development<br />
Panchayati Raj<br />
Education<br />
Agriculture<br />
Welfare<br />
Industry<br />
Banks<br />
Rural Development<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
70
SWA-SHAKTI<br />
Section IV: Other activities<br />
Community Asset Creation<br />
Revolving Corpus<br />
Literacy<br />
Drudgery Reduction<br />
Health<br />
Child Care centres<br />
Working with adolescent girls<br />
71
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Section IV: Other activities under Swa-Shakti project<br />
Community Asset Creation<br />
The level of women’s participation in economic work and<br />
community activity, is often affected by the degree of<br />
drudgery women face. Drudgery is the time and energy<br />
required in routine tasks such as fetching water, collecting<br />
or cutting fodder and fuel wood, etc. The project provides<br />
funds that the SHGs can use to create assets that will help<br />
the members reduce their drudgery 7 :<br />
a. The Project would assist SHGs to create needed assets<br />
like drinking water facilities, sanitation, multipurpose<br />
halls and acquiring teaching and learning material <strong>for</strong><br />
schools or pre-school groups;<br />
b. The maximum amount available to a village from the<br />
project would be Rs.100,000 over the duration of the<br />
Project;<br />
c. The SHGs should use this money to access more funds<br />
from other development schemes, grants from local<br />
bodies, donations from the community so that bigger<br />
works may be undertaken;<br />
d. These funds could be spent either on several items in<br />
small amounts or on one major asset;<br />
e. The activity should be supported by the panchayat<br />
through a resolution that would also state the amount<br />
of financial support which the panchayat would make<br />
available;<br />
f. The SHG making the request should be stable and at<br />
least 12 months old;<br />
72<br />
7 Full details of this sub-component have been circulated to the WDCs. Copies of instructions<br />
are available with the NGO and DPM. Also refer to Annexure II on drudgery reduction.
g. The partner NGO should consult with the community<br />
on the usefulness of the work proposed; and<br />
h. The SHG, village or panchayat should agree to maintain<br />
the asset in future, even after the close of the Swa-Shakti<br />
Project.<br />
Principles<br />
While making proposals <strong>for</strong> this purpose, the field worker<br />
should ensure that the following principles are followed:<br />
a. Access to social services would be attempted only <strong>for</strong> a<br />
group and not <strong>for</strong> individuals;<br />
b. The project would attempt to fill the gaps in services<br />
and, as far as possible, not duplicate the government or<br />
non-government services that are already available;<br />
c. As far as possible, convergence between various agencies<br />
involved would be attempted be<strong>for</strong>e embarking on the<br />
creation or acquisition of assets;<br />
d. Preference will be given to those services that contribute<br />
to drudgery reduction and improvement in productivity;<br />
e. The funds would be available only after a group has<br />
stabilized;<br />
f. The community would partly share the costs; and<br />
g. The community or the SHG would subsequently<br />
maintain the asset.<br />
Possible activities<br />
a. Expenditure to improve schooling facilities <strong>for</strong> girls<br />
that could include the construction of good quality<br />
toilets or hand pumps within the school premises,<br />
repairing of school rooms & boundary walls, providing<br />
better teaching facilities and black boards in the<br />
school (both primary and secondary schools);<br />
b. Creation or repairing of any asset that is likely to<br />
reduce drudgery <strong>for</strong> women;<br />
c. Creation or repair of any asset that can improve<br />
health facilities <strong>for</strong> women, their children and their<br />
cattle;<br />
d. Creation or repair of any asset that can result in<br />
better agricultural productivity, improved irrigation<br />
facilities, improvement on community land,<br />
SWA-SHAKTI<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
af<strong>for</strong>estation of community lands, better access to<br />
markets, water points, agricultural fields, etc.;<br />
e. Construction or repair of culverts, drainage channels,<br />
ponds, wells, hand pumps, installation of<br />
street lights, electric poles and trans<strong>for</strong>mers,<br />
water pipelines (both <strong>for</strong> agricultural and<br />
drinking water purposes), community halls<br />
<strong>for</strong> women, construction of sheds at the<br />
work place (both agricultural and nonagricultural),<br />
creation of common<br />
production or marketing facilities, small<br />
roads useful to women, common bathing<br />
places <strong>for</strong> women;<br />
f. Creation of health related facilities useful to women<br />
and children;<br />
g. Paving streets, providing improved sanitation facilities<br />
in the village;<br />
h. Creation of transport facilities useful to the women;<br />
i. Installation of community owned energy saving devices;<br />
j. Arrangement <strong>for</strong> improved cattle breeding,<br />
community cattle sheds and grazing areas;<br />
k. Setting up a small library <strong>for</strong> women and children;<br />
l. Assets <strong>for</strong> a crèche, provided that the recurring cost<br />
is borne by the SHG or users;<br />
m. Setting up a medicine bank <strong>for</strong> women and children,<br />
provided that the users pay the actual cost of the<br />
medicines; and<br />
n. Rent <strong>for</strong> computers if used by girls <strong>for</strong> learning<br />
purposes, provided that the cost <strong>for</strong> a tutor is borne<br />
by the users.<br />
This list is indicative and the SHGs are welcome to suggest<br />
other activities.<br />
Banned activities<br />
Following activities cannot be supported by the Project:<br />
74<br />
Any activity that is essentially wasteful or not useful<br />
to the women;<br />
Any major work that can not be maintained by the<br />
women’s groups;
Purchase of automobiles, TVs, tape recorders,<br />
utensils, furniture, air conditioners, air coolers,<br />
computers, etc.;<br />
Any activity that would benefit just a few women, or<br />
a single individual, or a specific caste;<br />
Any cash subsidy;<br />
Any recurring expenditure. All recurring expenditure<br />
should be borne by the SHG or the community;<br />
Improvements to the burial ground;<br />
Construction of a bus stand; and<br />
Construction of a religious place like a temple,<br />
mosque, etc.<br />
Funding pattern<br />
The maximum amount sanctioned will be Rs.100,000 per<br />
village. In case the proposal from a village is <strong>for</strong> a lesser<br />
amount, activities <strong>for</strong> the balance amount<br />
may be proposed by the SHGs during the<br />
remaining years of the Project. There is,<br />
there<strong>for</strong>e, no need to immediately start<br />
planning works and activities requiring the<br />
full amount <strong>for</strong> every Project village.<br />
Contributions from other sources<br />
The purpose of this component is to<br />
mobilize additional funds from other government and<br />
private sources. The project funds will be available only<br />
when the following percentage of outside funds are also<br />
linked with the SHG proposal:<br />
Contributions from other state, central<br />
Government or local Government funds/<br />
schemes – 30 per cent;<br />
Contributions from SHG members, or from<br />
the community – 10 per cent; or<br />
If contributions from state, central<br />
Government schemes or local body funds<br />
are not available to the above mentioned<br />
level, the MD can also allow a loan to the<br />
groups from the revolving fund <strong>for</strong> a sum of<br />
up to 10 per cent of the total cost. This<br />
loan will have to be paid by the SHGs on<br />
SWA-SHAKTI<br />
75
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
the normal terms and conditions applicable to loans<br />
from the revolving fund. In such cases, there<strong>for</strong>e,<br />
the external support would be 20 per cent (10 per<br />
cent from the SHG/ community and 10 per cent<br />
from the RF loan). The remaining 80 per cent funds<br />
can be obtained from this component.<br />
Project funds will be available only when the NGO and<br />
Women Development Corporation are convinced that the<br />
above requirement of outside funds is completely tied up.<br />
The MD of the concerned Women Development Corporation<br />
can relax these norms in exceptional, genuine and<br />
deserving cases.<br />
Construction and implementation by the SHG<br />
The SHG would construct/implement the facility. If there<br />
are more than one SHGs interested in the activity, a<br />
committee consisting of equal members from each group<br />
could be <strong>for</strong>med. The field worker, or any other person<br />
from a partner NGO, may guide them but would not be<br />
part of such a committee.<br />
Ownership<br />
It is advisable <strong>for</strong> the assets to be officially owned by the<br />
SHG(s).<br />
Maintenance of assets<br />
No activity will be sanctioned unless the SHG or community<br />
agrees to bear all maintenance and recurring costs of the<br />
facility. The SHG must also prove the availability of<br />
separately earmarked funds <strong>for</strong> this purpose. While<br />
preparing the proposal, the FW should ensure that the<br />
local community has the resources and capacity to repair<br />
the asset; and further, that the use of the asset is not<br />
dependent on power or telecommunication systems since<br />
in rural areas these systems either do not exist or are<br />
frequently out of order.<br />
76
SWA-SHAKTI<br />
The FW would per<strong>for</strong>m the following functions<br />
a. Identify SHGs that are likely to fulfil the established criteria;<br />
b. Get the most useful activity identified through a<br />
participatory exercise (PRA) within the group. If there are<br />
more than one Swa-Shakti SHGs in the village, the activity<br />
should be decided at a meeting of all such groups. It should<br />
be ensured that every member knows about the meeting. It<br />
is possible that more than one meeting will be needed to<br />
finalise the activity, or several activities, selected according<br />
to the different requirements of individual groups;<br />
c. Hold further discussions with village, community and<br />
panchayat office-bearers;<br />
d. Arrange the remaining funds through the participating<br />
SHGs or through the RC, as the case may be;<br />
e. Prepare a brief proposal on the activity <strong>for</strong> consideration by<br />
the WDC. The proposal should be brief and state (a) title of<br />
the activity (b) the name of the SHGs interested in the<br />
activity, and copies of their resolutions (c) item-wise cost of<br />
the activity and funds available from other sources, and<br />
whether funds have indeed been confirmed from these<br />
sources (d) who would own the assets in the future and<br />
copies of relevant permissions/ resolutions (e) who would<br />
be responsible and the time frame <strong>for</strong> the completion of the<br />
activity;<br />
f. The field worker and NGO will supervise the construction/<br />
implementation work to ensure that the funds are used as<br />
stated in the proposal and there is no wastage, and see to it<br />
that the activity is completed within an agreed time limit.<br />
They will also ensure that the implementing SHG maintains<br />
all the vouchers. In<strong>for</strong>mation on the status of the work would<br />
be provided to the WDC every month. It would be useful if<br />
the SHG gets the facility inaugurated<br />
<strong>for</strong>mally;<br />
g. They would also monitor maintenance of<br />
the assets created through this component;<br />
and<br />
h. The field worker would<br />
ensure that a proposal is<br />
sent to the WDC within<br />
15 days from the<br />
resolution decided by<br />
the SHG.<br />
77
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Revolving Corpus<br />
Rationale of the Revolving Fund<br />
Poor women need loans that are made available to them<br />
immediately, without complicated collateral and with the<br />
minimum of paper work. It is a well-documented fact,<br />
however, that the <strong>for</strong>mal banking structure has not met<br />
the small and immediate loan requirements of these<br />
women. Very often, they are <strong>for</strong>ced to seek such loans<br />
from in<strong>for</strong>mal structures like the local money-lenders<br />
where, although the loan is available immediately and<br />
without much <strong>for</strong>mality, the interest rates charged are<br />
prohibitive, going upto 120 per cent per year.<br />
Use of the Revolving Fund<br />
Project has set up a revolving fund and loans from the<br />
fund will be available to partner<br />
NGOs, who in turn, will provide<br />
loans to the self help groups. These<br />
SHGs must be 6-9 months old. The<br />
revolving fund is intended to<br />
improve the fund position of the<br />
groups in the initial stages and<br />
encourage lending activities to meet<br />
the immediate credit needs of<br />
members. This will help poor<br />
women take up income generating<br />
activities based on their skills and<br />
local potential, as also to meet their<br />
immediate consumption needs.<br />
Loan facilities available to the SHG, in the beginning, would<br />
be in small amounts. They will act as a good motivator and<br />
binding <strong>for</strong>ce to the groups in the long run. A successful<br />
loan recovery programme would subsequently set a good<br />
example and motivate bankers to link these groups with<br />
credit.<br />
78<br />
Loans from the WDC to the NGOs, and from the NGOs to<br />
the SHGs will be <strong>for</strong> a fixed duration i.e. 12 months. The<br />
NGO will repay the loan in two equal instalments at the end<br />
of the 9th and 12 th months. At the level of the SHGs, funds
can be revolved according to members’ needs, <strong>for</strong> different<br />
repayment periods. NGO could, however, insist on monthly<br />
repayment. The recovered amounts could be further used<br />
by the NGO to extend similar loans to other groups.<br />
Functioning of the Revolving Fund<br />
The Revolving Fund loan to the SHGs will range from<br />
Rs.1000 to Rs.5000 depending upon the quality of the<br />
group.<br />
It should be made clear to the Self-Help Groups that<br />
assistance from Revolving Fund is not a permanent activity.<br />
It is merely a bridge loan till the SHGs are linked with<br />
bank loans by the NGO.<br />
Procedure<br />
A sample application <strong>for</strong>m that must be signed by the SHG<br />
Group Leader should be given to field worker. It is<br />
suggested that no other document should be asked from<br />
the SHG. The NGO will assess the quality of the group as<br />
soon as the application is received. A model pro<strong>for</strong>ma <strong>for</strong><br />
assessment is available with NGO. Once the NGO is satisfied<br />
that the group's per<strong>for</strong>mance is of a high order, the loan<br />
should be sanctioned along with the cheque <strong>for</strong> the required<br />
amount. No receipt is necessary and there should be no<br />
pre-disbursement <strong>for</strong>malities. The SHG must receive the<br />
loan within 30 days of its application.<br />
Eligibility Criteria <strong>for</strong> SHGs<br />
a) The SHG should be between 6 and 9 months old;<br />
b) The NGO will assess the SHG’s quality according to<br />
the criteria laid down in the pro<strong>for</strong>ma. The following<br />
limits could be sanctioned to individual groups on<br />
the basis of their assessment:<br />
Points obtained Loan limit<br />
150 and above Rs. 5,000<br />
125-149 Rs. 3,000<br />
c) The SHGs already linked with Banks, or those having<br />
obtained loans from the RMK or some other<br />
organisation, will not be eligible to access the<br />
Revolving Fund; and<br />
SWA-SHAKTI<br />
79
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
d) An individual SHG can obtain assistance from the<br />
fund only once. It is expected that after completing<br />
one such loan cycle, the NGO would ensure that the<br />
group is linked with a Bank or RMK <strong>for</strong> its future<br />
credit needs.<br />
Other terms and conditions <strong>for</strong> revolving fund loans<br />
Interest Rates<br />
The NGO will charge from the SHGs interest at the rate of<br />
12 per cent per year on the outstanding loan;<br />
The SHGs will take their own decisions to charge interest<br />
from the members and the decision, once taken, will be<br />
applied uni<strong>for</strong>mly to all borrowing members.<br />
Purposes <strong>for</strong> which the loan is given<br />
Neither the Corporation, nor the implementing NGO,<br />
should place any conditions on the type of activity to be<br />
funded from these loans. This decision should be left to<br />
the SHG. They must be free to decide the type of activity,<br />
whether income generating or otherwise, that they want to<br />
assist.<br />
Repayments<br />
The SHG will repay the loan and interest to the NGO in<br />
equal monthly instalments, starting from the second month<br />
after which it received the loan.<br />
Penal Interest<br />
In case of default or a delayed repayment, the NGO may<br />
charge a penal interest at the rate of one<br />
per cent per month from the SHG <strong>for</strong> the<br />
period of default or delay.<br />
Merger of Loans with the Group’s Own<br />
Savings<br />
The group will pool the Revolving Fund<br />
loan from the NGO with its other savings<br />
and use the total amount (loan and<br />
80
savings) to provide short duration loans to its members <strong>for</strong><br />
consumption or income generation purposes. It will also<br />
revolve the funds among needy members.<br />
Second Loan to SHGs<br />
As and when a cluster and block level federation of SHGs<br />
are <strong>for</strong>med, these organisations can approach the WDC <strong>for</strong><br />
a Revolving Fund loan to finance their member SHGs,<br />
irrespective of the Bank linkage status of these SHGs.<br />
Literacy<br />
What literacy-related activities can the Swa-Shakti<br />
Summary<br />
<strong>Field</strong> worker should per<strong>for</strong>m following functions:<br />
In<strong>for</strong>m SHGs of Revolving fund provisions;<br />
Help SHGs in taking a decision on loan application;<br />
Assess the score of SHGs quickly;<br />
Ensure prompt release of loans to SHGs;<br />
Ensure regular recovery of instalments from SHGs; and<br />
Use SHG’s revolving fund history <strong>for</strong> their bank linkage.<br />
SWA-SHAKTI<br />
Project take up?<br />
The field worker may:<br />
Organise tuition classes <strong>for</strong> girls studying in standards<br />
9 th to 12 th ;<br />
Arrange escort services <strong>for</strong> school going adolescent girls;<br />
Arrange toilet facilities <strong>for</strong> girls in local schools;<br />
Organise coaching and functional literacy classes <strong>for</strong><br />
school drop-out girls to prepare them to sit <strong>for</strong> the board<br />
examinations; and<br />
Run pre-school education facilities <strong>for</strong> young children;<br />
In the beginning, part of the cost of these activities should<br />
be borne by the SHG or the community. Their contribution<br />
should increase in later years. The project expenditure can<br />
be met from ‘community assets‘ component.<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Reduction in Drudgery<br />
The Swa-Shakti Project defines drudgery as any activity<br />
that is repetitive, involves intensive labour or takes an<br />
excessive amount of time to complete. Women per<strong>for</strong>m<br />
most of the daily tasks that fall within this definition.<br />
These include fetching water, collecting fuel wood and<br />
fodder, grinding grain, cooking, weeding, sowing or<br />
transplanting in the fields, etc. Women often have to walk<br />
long distances to fetch water or collect fuel; they generally<br />
work in kitchens which are full of smoke; they are also<br />
<strong>for</strong>ced to work bent over, or on their knees, <strong>for</strong> long<br />
hours while working in the fields or in the house. All these<br />
tasks carry drudgery hazards that are detrimental to their<br />
health.<br />
Activities aimed at drudgery reduction can be categorised<br />
as support activities, practice-related activities or gender<br />
interventions.<br />
Support Activities<br />
This would involve mapping activities throughout the<br />
woman’s day that involve drudgery and making<br />
interventions to reduce the amount of time or labour<br />
involved in doing these activities. For example, building a<br />
small water storage tank, introducing drudgery reducing<br />
equipments <strong>for</strong> grinding grains, weeding, de-shelling corn,<br />
etc., installing a pulley at the village well to reduce the<br />
amount of labour required to pull water out of the well,<br />
introducing improved knife, sickle or axe that require less<br />
<strong>for</strong>ce etc. can help reduce health hazards related to<br />
drudgery inducing activities.<br />
82<br />
Practice – related activities<br />
Though not directly related to reducing drudgery,<br />
introduction of certain practices like wearing of footwear,<br />
introducing smokeless chulahs, having regular bath (also<br />
ensuring availability of water nearby), suggesting changes<br />
in posture during certain activities, making use of toilets<br />
(also ensuring water saving, hygienic toilets) etc.
Gender interventions<br />
The activities mentioned above may be able to reduce<br />
drudgery and also health hazards to some extent, but they<br />
do not necessarily reduce the burden of tasks on the<br />
women, which is more often than not, disproportionate as<br />
compared to that of men.<br />
It would be important <strong>for</strong> the FW to take up the above<br />
mentioned activities and also initiate discussions within<br />
the community, especially with men on tasks undertaken<br />
by men and women, time taken and amount of leisure or<br />
relaxation time available. An exercise drawing out the time<br />
use profile of men and women may be useful. Through<br />
theme camps and use of traditional media the FW needs to<br />
in<strong>for</strong>m the community about the gender based division of<br />
labour, that is division of labour that is based on whether<br />
an individual is a man or a woman (man’s job and woman’s<br />
job) rather than on who is free to do it at a given time. The<br />
idea of sharing of household chores, which involves a lot of<br />
drudgery, can be communicated to the men. During joint<br />
discussions with men and women certain critical issues<br />
could also be discussed like - repeated pregnancies with<br />
SWA-SHAKTI<br />
The FW, there<strong>for</strong>e, should<br />
Understand the nature of ‘drudgery’ in a given context;<br />
Identify the activities which could be undertaken to reduce<br />
drudgery;<br />
Identify line departments or institutions, which can be<br />
linked to the SHG <strong>for</strong> providing training, drudgery reducing<br />
equipments, access to existing programmes like rain water<br />
harvesting, etc.;<br />
Discuss various aspects with the SHGs, find out their views,<br />
practices that could be changed – like wearing footwear;<br />
Discuss these aspects with the community at large; and<br />
Organise theme camps addressing gender issues in<br />
drudgery, talk about sharing of household responsibilities,<br />
equal division of work between boys and girls – taking care<br />
of younger siblings, grazing cattle, fetching water, etc. while<br />
linking these aspects to provision of equal food and<br />
education opportunities to both boys and girls.<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
very little or no gap between two pregnancies also amounts<br />
to drudgery as it exposes women to health hazards and<br />
involves acute investment of time and energy in addition to<br />
their already heavy burden of tasks.<br />
Health Related activities<br />
The project can provide medical assistance to SHG members<br />
so that they are able to benefit fully from the economic<br />
activities.<br />
Poverty and malnutrition are the principal causes of ill<br />
health, particularly amongst women. The gap between<br />
knowledge and in<strong>for</strong>mation, poor infrastructure, a poor<br />
quality of life that leads to poor environment and unhygienic<br />
living conditions, lack of linkages within the health care<br />
delivery system, inaccessibility of health care facilities make<br />
people suffer more, even <strong>for</strong> minor illnesses.<br />
Under the project, women can demand support <strong>for</strong> health<br />
needs and a woman health volunteer from the group can be<br />
trained in basic health care to provide the following services:<br />
disseminate in<strong>for</strong>mation on basic health care;<br />
promote simple and af<strong>for</strong>dable preventive health care<br />
measures;<br />
build linkages and coordination with local<br />
health centers and existing Government<br />
programmes; and<br />
Provide simple, basic health care services<br />
like first aid, oral rehydration<br />
salts, etc.<br />
These services will be actively assisted<br />
by the project which will also provide the woman<br />
volunteer health education material and a basic<br />
first aid kit.<br />
84<br />
Initially, the health volunteer will only help<br />
group members. Since it will be purely parttime<br />
work, she will receive no
honorarium at this stage. As her confidence and skills grow,<br />
she can start helping the whole community and charge a<br />
small fee <strong>for</strong> her services.<br />
The field worker may initiate following activities:<br />
Organise training in first aid <strong>for</strong> a few members<br />
through the Indian Red Cross Society or St. John's<br />
Ambulance;<br />
Provide a first-aid box to a trained member. She<br />
should, however, ensure that the instructions of the<br />
Medical Council of India are not violated and<br />
prescription drugs (drugs requiring doctor’s advice)<br />
are not included. There are standard first-aid boxes<br />
available with the ICDS that could be used. The<br />
contents of the box will have to be replenished by<br />
the SHG, which can charge a small fee <strong>for</strong> this service;<br />
Train traditional birth attendants and provide them<br />
with regular kits;<br />
Organise health camps to identify members suffering<br />
from TB, poor eyesight, malaria or nutritional<br />
anaemia, and arrange medicines <strong>for</strong> them through<br />
the regular government system; and<br />
Organise theme camps on nutrition, birth control<br />
methods, childbirth and childcare and other health<br />
issues related.<br />
The salient features of this sub-component are as follows:<br />
Assistance would initially be provided to only those groups<br />
that have gained some experience and are willing to receive<br />
health-related services. They should also be ready to take<br />
responsibility <strong>for</strong> creating a better health environment in<br />
their community. The eligible SHGs should, there<strong>for</strong>e:<br />
Be around 6 months old;<br />
Have discussed the package of health-related inputs<br />
in their meetings and have identified the input(s)<br />
most relevant to them; and<br />
Be willing to take over the health-related activities at<br />
a later date and are capable of funding it.<br />
SWA-SHAKTI<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Training of Health <strong>Vol</strong>unteers<br />
They should be trained in basic health care like:<br />
preventive and occupational health;<br />
sanitation;<br />
common diseases and their remedies;<br />
mother & child health care;<br />
contraceptives; and<br />
immunization.<br />
Any professional organization with the expertise and<br />
capacity to provide training on health related matters<br />
may also be involved. The health volunteers would be<br />
provided a health kit.<br />
Provision of the medical kit would be a one-time assistance.<br />
Users would have to bear the actual cost of the medicines<br />
and other materials. This contribution can help them in<br />
creating a health bank to maintain the health kit.<br />
After the health volunteers are selected, the group, with<br />
the help of the field worker, would establish contact with<br />
the local primary health centre and other organizations<br />
supported by government health departments. A meeting<br />
with the Government health department and anganwadi<br />
workers could also be arranged. This meeting would help<br />
in building up proper linkage and coordination. It could<br />
also help in listing the services that could be extended<br />
towards the group/community. Regular meeting, with the<br />
Medical Officer, ANMs, AWWs can help in assuring that<br />
they make regular visits to the village.<br />
No financial incentive should be provided to the health<br />
volunteers.<br />
86<br />
As an alternative to health volunteers, one health worker<br />
could be selected from each village. She would be<br />
responsible <strong>for</strong> disseminating in<strong>for</strong>mation on health related<br />
issues, providing access to the <strong>for</strong>mal health system <strong>for</strong><br />
group members and others and, whenever necessary,<br />
provide basic health care.
The health workers would be selected and trained only on<br />
the group’s request. It is advisable to induct a woman from<br />
outside the SHG to avoid conflict.<br />
Training of Traditional Birth Attendants<br />
3-4 birth attendants should be selected from each cluster<br />
and trained in safe motherhood, pre and post natal as well<br />
as neo-natal care, etc. The TBAs would also be provided<br />
with a delivery kit in keeping with the practices approved<br />
by the state health department.<br />
To promote health awareness and preventive health care,<br />
the group may also undertake the following:<br />
Procure bleaching powder from the<br />
block/taluka office to use in cleaning<br />
community wells, surface drains and<br />
other places;<br />
Chlorinate drinking water;<br />
Maintain clean surroundings of hand<br />
pumps and wells;<br />
Spray DDT/insect repellents in the surroundings of<br />
surface drains, water logged and other areas; and<br />
Inculcate good civic practices like protecting drinking<br />
water sources, not spitting in public places, regularly<br />
washing hands, not defecating near the pathways, etc.<br />
Curative health care<br />
Health camps should be organized in every cluster with<br />
the close involvement of the State Health Department and<br />
Public Health Departments, health workers and health<br />
volunteers. The main objective of the camps would be:<br />
To generate awareness on basic, preventive and curative<br />
health care; and<br />
To arrange diagnostic health check-ups <strong>for</strong> SHG<br />
members.<br />
Health education materials like pamphlets, calendars and<br />
booklets developed by the Health Department, should be<br />
given to the groups during the camps.<br />
SWA-SHAKTI<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Total outlay <strong>for</strong> a health camp would be Rs.1500/- per<br />
camp. The NGO can organize one such camp <strong>for</strong> every<br />
Project village every year.<br />
Health melas can be organized at the cluster level. It should<br />
also include non-members. The components of the<br />
health mela should not only be limited to<br />
generating awareness on basic and preventive<br />
health care but they should also highlight<br />
community hygiene, family planning, care during<br />
pregnancy, mother and child health care,<br />
immunization, eye check-ups and<br />
health check-ups <strong>for</strong> adolescent girls.<br />
The melas may also be theme specific<br />
with a focus on one or two of the above<br />
issues. Items like ORS packets, sanitary towels, posters,<br />
pamphlets, cards on various health issues can be displayed.<br />
The total cost of a health mela should be equivalent to the<br />
cost of organizing three health camps. One such mela may<br />
be organized by the NGO in each cluster every year.<br />
Awareness among adolescents<br />
The Project would also assist in providing reproductive<br />
health education to young boys and girls.<br />
Following elements could be included in their training:<br />
88<br />
Physical and mental changes experienced during<br />
adolescence;<br />
The process of reproduction and the role<br />
of male and female in reproduction;<br />
Appropriate age <strong>for</strong> marriage and<br />
reproduction;<br />
Family planning and disease prevention;<br />
Sexually transmitted diseases;<br />
Gender awareness and need <strong>for</strong> respect<br />
between sexes; and<br />
Preparation of low cost sanitary towels<br />
and pads.
The last point is very important as a large number of<br />
gynaecological problems affecting rural women are linked<br />
to unhygienic sanitary pads. Since commercial sanitary<br />
pads are expensive, the project could initiate training to<br />
make low cost, hygienic sanitary pads.<br />
Formation of specialised SHGs<br />
It is possible to either encourage existing SHGs to develop<br />
into specialized health SHGs, or promote new SHGs into<br />
health activities.<br />
Alternatively, the WDCs could discuss with expert NGOs<br />
and explore the possibility of <strong>for</strong>ming 25-50 specialized<br />
SHGs. Such activities can be undertaken as part of action<br />
research.<br />
The WDC will per<strong>for</strong>m the following roles<br />
Finalise a calendar <strong>for</strong> health-related activities;<br />
Organise training programmes <strong>for</strong> health volunteers,<br />
health workers, birth attendants and NGO<br />
functionaries;<br />
Involve other expert organisations like medical<br />
colleges, medical associations, expert NGOs, etc;<br />
Prepare and procure useful posters, pamphlets and<br />
brochures; and<br />
Establish the contents of medical kits.<br />
Partner NGOs will per<strong>for</strong>m the following tasks<br />
In<strong>for</strong>m SHGs about the range of possible activities;<br />
Implement the activities with the help of SHGs and<br />
the community;<br />
Identify health workers, health volunteers and birth<br />
attendants <strong>for</strong> training;<br />
Identify the most common diseases to be treated;<br />
and<br />
Converge Project activities with PHC, ICDS and other<br />
programmes at the local level.<br />
SWA-SHAKTI<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Child Care Centres<br />
Summary - Health<br />
Tie up with Food and Nutrition Board, Home Science<br />
Colleges, Nursing Schools and PSM departments <strong>for</strong><br />
resources<br />
Integrate with existing programmes (RCH, MSS) &<br />
government supply medicines<br />
Focus initially on hygiene, sanitation and nutrition<br />
List out existing schedules of block level workers of other<br />
departments<br />
Implement existing circular<br />
Help only in remote inaccessible areas<br />
The SHGs that are more than a year old can start a crêche<br />
with following assistance from the project:<br />
a. The Project will reimburse 90 per cent of the total<br />
cost of hiring a child minder, during the first year<br />
and 60 per cent during the second year. Thereafter,<br />
the expenditure on child minder becomes the<br />
responsibility of the SHG; and<br />
b. Some initial equipment to start the crèche.<br />
The approved pattern established by the National Crèche<br />
Fund must be followed <strong>for</strong> this purpose. 8<br />
Working with adolescent girls<br />
Following steps could be taken to involve them in project<br />
activities:<br />
Adolescent girls who are literate could be encouraged to<br />
become literacy volunteers <strong>for</strong> teaching the SHG members;<br />
The trained SHG representatives could be encouraged<br />
to become master trainers <strong>for</strong> <strong>for</strong>ming and training<br />
adolescent girls SHGs on their own without the<br />
intervention of the field worker;<br />
90<br />
8 These norms are described in the DWCD handbook “Schemes <strong>for</strong> Assistance”. Copies of this<br />
handbook in English and Hindi are available with the SPMU.
As referred to in Section I of this book, ef<strong>for</strong>ts could also<br />
be made by field workers to help the DPM undertake<br />
an action research in the area on issues concerning<br />
adolescent girls like, reproductive health, access to<br />
resources and life skills, legal rights, decision-making<br />
and gender issues, etc.; and<br />
Special initiatives could be taken to provide in<strong>for</strong>mation<br />
regarding Government schemes pertaining to<br />
adolescents. For example, in M.P. ef<strong>for</strong>ts have been made<br />
to collaborate with Kishori Shakti <strong>Yojana</strong> of the State<br />
Government.<br />
SWA-SHAKTI<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
92
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Child Care Centres<br />
Summary - Health<br />
Tie up with Food and Nutrition Board, Home Science<br />
Colleges, Nursing Schools and PSM departments <strong>for</strong><br />
resources<br />
Integrate with existing programmes (RCH, MSS) &<br />
government supply medicines<br />
Focus initially on hygiene, sanitation and nutrition<br />
List out existing schedules of block level workers of other<br />
departments<br />
Implement existing circular<br />
Help only in remote inaccessible areas<br />
The SHGs that are more than a year old can start a crêche<br />
with following assistance from the project:<br />
a. The Project will reimburse 90 per cent of the total<br />
cost of hiring a child minder, during the first year<br />
and 60 per cent during the second year. Thereafter,<br />
the expenditure on child minder becomes the<br />
responsibility of the SHG; and<br />
b. Some initial equipment to start the crèche.<br />
The approved pattern established by the National Crèche<br />
Fund must be followed <strong>for</strong> this purpose. 8<br />
Working with adolescent girls<br />
Following steps could be taken to involve them in project<br />
activities:<br />
Adolescent girls who are literate could be encouraged to<br />
become literacy volunteers <strong>for</strong> teaching the SHG members;<br />
The trained SHG representatives could be encouraged<br />
to become master trainers <strong>for</strong> <strong>for</strong>ming and training<br />
adolescent girls SHGs on their own without the<br />
intervention of the field worker;<br />
90<br />
8 These norms are described in the DWCD handbook “Schemes <strong>for</strong> Assistance”. Copies of this<br />
handbook in English and Hindi are available with the SPMU.
SWA-SHAKTI<br />
Section V: Focus Areas<br />
Mainstreaming gender<br />
Working in Tribal areas<br />
93
SWA-SHAKTI<br />
Developing a work plan <strong>for</strong> tribal areas<br />
The Project’s strategy in tribal areas must concentrate its<br />
ef<strong>for</strong>ts to identify the approaches necessary to achieve<br />
empowerment within existing tribal cultures and traditions.<br />
Visits to tribal women’s groups have drawn<br />
attention to the fact that, despite a<br />
subsistence-oriented culture, their need <strong>for</strong><br />
credit is as great as that of any other nontribal<br />
group. NGO experience has also shown<br />
that, contrary to belief, the concept of<br />
savings to serve in times of need is, in fact,<br />
well understood by tribal women.<br />
The following guidelines could be useful when working with<br />
tribal women:<br />
While initiating savings and credit as an entry-point<br />
activity, ef<strong>for</strong>ts should be made to understand existing<br />
customs and traditions (grain banks have been a part of<br />
savings in some places) in making savings, if any.<br />
In certain places, it is possible that an entry-point activity<br />
other than savings and credit may be found more useful<br />
in <strong>for</strong>ming groups. For example, issues such as trouble<br />
in collecting minor <strong>for</strong>est produce or alcoholism (common<br />
even amongst the women) may serve as a good rallying<br />
point. On occasion, this may also hold good in nontribal<br />
areas.<br />
Initiatives should be taken to weave some traditional<br />
aspects of the tribal communities into the processes of<br />
awareness raising and environment-building. For<br />
example, in Madhya Pradesh, one NGO has developed<br />
tribal story telling <strong>for</strong>ms, like the Ram Satta and<br />
Chutkura, into an effective instrument to talk about<br />
women’s issues and the importance of the Swa-Shakti<br />
Project. The field worker, CO and the TC should identify<br />
and incorporate these art <strong>for</strong>ms, especially in planning<br />
environment-building exercises.<br />
While initiating micro-enterprise development among<br />
tribal groups, it would be useful to look at enterprises<br />
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<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
that are <strong>for</strong>est-based and already linked to their day-today<br />
activities.<br />
NGOs and field staff agree that small research studies<br />
need to be undertaken to find out more about tribal<br />
culture so that project activities can be effectively located<br />
within it. Some subjects on which research studies could<br />
be initiated are suggested below:<br />
The use of traditional medicines in the community,<br />
its availability, effectiveness and potential <strong>for</strong><br />
collection and marketing as an income generation<br />
activity;<br />
The presence of art <strong>for</strong>ms in the community, their<br />
relevance and how they could be incorporated to<br />
target messages; and<br />
Different types of income generating activities that<br />
could be linked to the tribals’ day-to-day living, their<br />
feasibility in a given context. For example, if Tendu<br />
leaves are available, would leaf collection be a viable<br />
micro-enterprise?<br />
The development of a tribal area activity plan is one of the<br />
important areas of focus within the Project. It is essential,<br />
there<strong>for</strong>e, to<br />
Review the feasibility of the strategy;<br />
Develop a tribal status paper on the work so far done<br />
and the groups <strong>for</strong>med while incorporating NGO<br />
experiences;<br />
Identify tasks <strong>for</strong> the Consultant and commission small<br />
research studies. This would be more useful than<br />
<strong>for</strong>mulating a revised strategy; and<br />
Suggest a list of consultants to undertake the studies.<br />
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SWA-SHAKTI<br />
Section VI: Project Management Issues<br />
Ideal Annual Average Expenditure on each SHG<br />
Additional contract with partner NGOs<br />
Powers delegated to District Project Managers<br />
(DPMs)<br />
Role of SPMU in supervision of field workers<br />
Computerised Project Management Systems<br />
Concurrent Monitoring and Evaluation<br />
Lessons learnt from similar to Swa-Shakti<br />
projects<br />
Action to be taken to improve some areas of<br />
weakness in Swa-Shakti<br />
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Section VI: Project Management Issues<br />
Ideal Annual Average expenditure on each SHG<br />
Project should attempt to provide concrete inputs of<br />
Rs. 8,000/- to 10,000/- every year to each SHG. Some of<br />
the areas where such expenditure could be made are given<br />
below. These are average expenditure and it is possible<br />
that every group or every member may not get equal amount<br />
of inputs.<br />
Activity<br />
Amount (in Rs.)<br />
Formal Training 1,500<br />
Skill Development 2,000<br />
Training of paravets 500<br />
Honorarium to Health <strong>Vol</strong>unteer 500<br />
Exposure visits 1,000<br />
Theme camps 1,500<br />
IEC 50<br />
Development of cluster association 100<br />
Community assets creation 1,000<br />
Functional Literacy 300<br />
Total 8,450*<br />
Additional contracts with the partner NGOs<br />
The initial contract with the NGOs who are implementing<br />
the Swa-Shakti Project was approved <strong>for</strong> a limited set of<br />
activities. As the Project progressed, it became clear that<br />
108<br />
* This pattern was developed by the Swa-Shakti Project Directors in June 2001 at Bangalore.
the NGOs have to per<strong>for</strong>m many more activities at the SHG<br />
level like:<br />
Formal training of SHG leaders<br />
and their members;<br />
Organising exposure visits,<br />
demonstration programmes,<br />
meetings and theme camps<br />
<strong>for</strong> the SHG members;<br />
Conducting IEC related<br />
activities like wall writing,<br />
sign boards, etc;<br />
Supporting the community<br />
assets component <strong>for</strong> the<br />
SHGs;<br />
Supporting other components<br />
like literacy, health, crèche,<br />
paravets, various camps on health, cattle, etc.;<br />
Assistance to cluster associations;<br />
Supporting the NGO in inviting outside experts to help<br />
SHGs;<br />
Supporting the field workers by providing them a vehicle<br />
and some other necessary items like umbrellas, water<br />
bottles, etc.;<br />
Supporting any other activity in future to help the SHG<br />
members; and<br />
Formation of additional SHGs within the Project villages.<br />
The WDCs are now entering into additional contracts with<br />
the partner NGOs so that they can per<strong>for</strong>m above tasks.<br />
Some of the conditions which will have to be met by the<br />
NGO are given below.<br />
The content and cost of every activity will require prior<br />
approval of the WDC;<br />
The NGO will submit a specific action plan to the WDC<br />
in advance and obtain the WDC’s approval;<br />
The action plan should contain details like name of<br />
activity, number of units, unit cost, break-up of unit<br />
cost, contents of the activity and month-wise break-up<br />
of units to be completed. In case the activity is to be<br />
SWA-SHAKTI<br />
109
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
completed by an outside agency, the name of the agency<br />
should also be mentioned;<br />
Any instruction issued by the WDC would be applicable<br />
to the activities included in the action plan;<br />
The details of additional contract should be made<br />
available to the field workers and the SHG leaders also;<br />
NGOs can now organize training programmes through the<br />
help of any outside organization on specialized subjects<br />
like confidence building, leadership development, on-farm<br />
& off-farm activities, networking, etc.;<br />
Whenever the field worker attends any meetings as<br />
per the instructions of the DPM, she can claim a<br />
reasonable TA; and<br />
A fixed reimbursement of Rs. 4,000 per additional SHG<br />
<strong>for</strong> the remaining project period would be available. This<br />
is on the assumption that these additional SHGs would<br />
be <strong>for</strong>med by the existing field worker in the villages<br />
where work has already started and the NGO would be<br />
responsible to provide all the on-site training to these<br />
SHGs. Such on-site training would include group<br />
dynamics, accounts, procedures, legal and functional<br />
literacy, etc. No additional funds would be available to<br />
the NGO <strong>for</strong> these trainings.<br />
<strong>Field</strong> workers are advised to carefully study the contract<br />
and plan the new activities which can be per<strong>for</strong>med by them.<br />
Copies of these contracts are available at the DPM’s office.<br />
Powers Delegated To District Project Managers (DPMs)<br />
S.No TYPE OF POWERS<br />
DPM’S POWERS<br />
1. Printing <strong>for</strong>ms, reports & stationery Rs.5000 per case<br />
2. Contingent expenditure Rs.500 per item but<br />
limited to Rs.2000<br />
per month<br />
3. Workshops Upto district level<br />
110<br />
4. Participation of Project members in Full Powers, <strong>for</strong> SHG<br />
<strong>for</strong>mal training programmes; organising members
SWA-SHAKTI<br />
S.No TYPE OF POWERS DPM’S POWERS<br />
or approving such programmes; deciding<br />
on the number of programmes, etc.;<br />
their duration, contents, etc.; engaging<br />
a regular training organisation<br />
5. Procurement of resource material— Full powers, <strong>for</strong> SHG<br />
audiovisual cassettes, training games, members<br />
books, posters, manuals, etc.<br />
6. Identification of resource persons and Full powers<br />
preliminary discussions<br />
7. Exposure visits, their number and Full powers, <strong>for</strong> SHG<br />
locations<br />
members (within or<br />
outside the district/<br />
state)<br />
8. Organising meeting of SHG members, Full powers, within<br />
cluster leaders<br />
the district<br />
9. Sanctions to NGOs <strong>for</strong> making sign boards, Upto Rs. 1,000 in<br />
wall writings, printing pamphlets and each case<br />
posters<br />
10. Direct production of sign boards, wall Upto Rs. 1,500 each<br />
writings, printing pamphlets and posters case<br />
11. Payment <strong>for</strong> material development, Rs. 500 each case<br />
photographs, songs, etc. through an<br />
external agency<br />
12. Organising theme camps and use of Rs. 1,500 per case<br />
traditional media<br />
13. Health camps including cattle camp Full powers<br />
14. Creation of community assets Rs. 25,000 per village<br />
15. Printing of IEC material Upto Rs. 5,000 per<br />
case, subject to<br />
annual ceiling of<br />
Rs. 25,000<br />
111
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Role of the SPMU in supervision of the <strong>Field</strong> <strong>Worker</strong>s<br />
The per<strong>for</strong>mance of the Swa-Shakti Project is monitored at<br />
various levels through Project Management In<strong>for</strong>mation<br />
Systems (MIS), Concurrent Monitoring and Evaluation<br />
(CME), the World Bank’s Supervision Missions and the<br />
annual per<strong>for</strong>mance appraisal of Project personnel. Since<br />
the field workers are central to the Project per<strong>for</strong>mance,<br />
Project Directors may ask the partner NGO to:<br />
Health related activities<br />
a. Fix per<strong>for</strong>mance norms <strong>for</strong> its field workers;<br />
b. Improve the per<strong>for</strong>mance of an individual field worker<br />
within a reasonable time frame; or<br />
c. Withdraw a given field worker from the Swa-Shakti<br />
Project.<br />
The Project Director can also insist that the field workers<br />
should have some qualifications or that they should stay<br />
within the villages assigned to them.<br />
The Project’s Management In<strong>for</strong>mation System<br />
SHG level in<strong>for</strong>mation must be quickly and accurately sent<br />
to the SPMU and CPSU. For this purpose, two methods<br />
have been developed.<br />
A. A Computerised Project Management System<br />
The field worker has to fill the Form A when a new group is<br />
<strong>for</strong>med, providing some general in<strong>for</strong>mation on the SHG<br />
members. A copy of the <strong>for</strong>m should be sent to the DPM<br />
immediately. This <strong>for</strong>m will not be updated in future. In<br />
case, the SHG stops functioning and is to be removed from<br />
the Project, the field worker should in<strong>for</strong>m the DPM during<br />
the next meeting. Every SHG will be given a code<br />
by the DPM.<br />
112<br />
Every month thereafter, the field worker should<br />
help the group to record details of every meeting<br />
held in the Form B. On the 25 th of March, June, September<br />
and December, copies of Form B should be sent to the<br />
DPMs. It should be ensured that the DPM receives the
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Role of the SPMU in supervision of the <strong>Field</strong> <strong>Worker</strong>s<br />
The per<strong>for</strong>mance of the Swa-Shakti Project is monitored at<br />
various levels through Project Management In<strong>for</strong>mation<br />
Systems (MIS), Concurrent Monitoring and Evaluation<br />
(CME), the World Bank’s Supervision Missions and the<br />
annual per<strong>for</strong>mance appraisal of Project personnel. Since<br />
the field workers are central to the Project per<strong>for</strong>mance,<br />
Project Directors may ask the partner NGO to:<br />
Health related activities<br />
a. Fix per<strong>for</strong>mance norms <strong>for</strong> its field workers;<br />
b. Improve the per<strong>for</strong>mance of an individual field worker<br />
within a reasonable time frame; or<br />
c. Withdraw a given field worker from the Swa-Shakti<br />
Project.<br />
The Project Director can also insist that the field workers<br />
should have some qualifications or that they should stay<br />
within the villages assigned to them.<br />
The Project’s Management In<strong>for</strong>mation System<br />
SHG level in<strong>for</strong>mation must be quickly and accurately sent<br />
to the SPMU and CPSU. For this purpose, two methods<br />
have been developed.<br />
A. A Computerised Project Management System<br />
The field worker has to fill the Form A when a new group is<br />
<strong>for</strong>med, providing some general in<strong>for</strong>mation on the SHG<br />
members. A copy of the <strong>for</strong>m should be sent to the DPM<br />
immediately. This <strong>for</strong>m will not be updated in future. In<br />
case, the SHG stops functioning and is to be removed from<br />
the Project, the field worker should in<strong>for</strong>m the DPM during<br />
the next meeting. Every SHG will be given a code<br />
by the DPM.<br />
112<br />
Every month thereafter, the field worker should<br />
help the group to record details of every meeting<br />
held in the Form B. On the 25 th of March, June, September<br />
and December, copies of Form B should be sent to the<br />
DPMs. It should be ensured that the DPM receives the
Form B be<strong>for</strong>e 27 th of every quarter. The same in<strong>for</strong>mation<br />
will be collected by the DPM and then sent to the SPMU by<br />
30 th of every quarter.<br />
b. Concurrent Monitoring & Evaluation<br />
Officials from the Agricultural Finance Corporation will<br />
contact selected field workers every quarter <strong>for</strong> discussions,<br />
visit some SHGs and conduct focus group discussions and<br />
verify their records, after which they will prepare a report<br />
on Project’s progress.<br />
Findings from Concurrent Monitoring and Evaluation<br />
exercise<br />
Shy members<br />
Linkage with Govt. schemes<br />
Regular supervision of NGOs<br />
Swa-Shakti Project Identity<br />
Weak clusters<br />
Unsatisfactory <strong>Field</strong> <strong>Worker</strong> participation<br />
Account keeping<br />
Non-<strong>for</strong>mation of additional groups<br />
Short group meetings<br />
Lessons to be learned from projects similar to<br />
Swa-Shakti<br />
Tamil Nadu Women’s Development Project (TNWDP)<br />
The Swa-Shakti Project is based on the Tamil Nadu Women’s<br />
Development Project that came into being some ten years<br />
ago. Today, the TNWDC’s Project per<strong>for</strong>mance report, based<br />
on a review conducted by IFAD a few years ago, contains<br />
many lessons that will help improve the per<strong>for</strong>mance of<br />
the Swa Shakti Project.<br />
Achievements of the TNWDP<br />
There is clear and ample evidence that very poor women<br />
have <strong>for</strong>med well functioning, homogenous groups;<br />
Landless women report a significant social change: where<br />
they were <strong>for</strong>merly labourers, they are now small-scale<br />
entrepreneurs;<br />
Collective action taken by the groups has been<br />
SWA-SHAKTI<br />
113
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
successful. It ranges from<br />
petitions <strong>for</strong> street lighting to<br />
arranging <strong>for</strong> milk routes to stop<br />
in their villages;<br />
Social impact appears to have<br />
been greater in empowering<br />
women in the public rather than<br />
in the private sphere;<br />
The women have developed<br />
greater mobility and greater<br />
ease when visiting banks and<br />
conversing with officials;<br />
The groups have developed a<br />
“repayment culture”;<br />
The Project has demonstrated that banks are ready to<br />
give loans to women’s self-help groups and enjoy high<br />
repayment rates;<br />
There is complete co-operation between the Government,<br />
the WDC and officers from the line departments, the<br />
banks and the NGOs; and<br />
Group members are willing to borrow even without<br />
subsidies, provided loans are given in time and the<br />
investments are sound. Some of these investments would<br />
be viable even without a subsidy.<br />
The TNWDP also brought up several concerns. These can<br />
also serve as lessons <strong>for</strong> the Swa-Shakti Project:<br />
Variation in group quality and per<strong>for</strong>mance;<br />
Several well to do women remained as members of the<br />
groups;<br />
Many clusters were <strong>for</strong>med without first consolidating<br />
the SHGs at the base leading to a top-down system of<br />
management;<br />
There has been serious lack of support from the line<br />
departments, particularly in the field of animal<br />
114<br />
Can we say that the majority of Swa-Shakti SHGs have achieved<br />
this level of efficiency? If not, what should be done by the field<br />
worker or the District Project Manager? The DPMs should<br />
discuss these observations with the field workers.
husbandry where veterinary services were totally<br />
inadequate;<br />
The field workers’ tendency to dominate the group was<br />
clearly noticeable. There is a need to train field workers<br />
in participatory skills to equip them to support the<br />
emergence of other leaders within the group;<br />
The quality of record keeping needed to be improved.<br />
Most NGOs were not equipped to maintain accounts<br />
and audit the group’s common fund;<br />
The most disadvantaged women, namely the landless,<br />
women with marginal land holdings and female heads<br />
of households, have not been adequately represented;<br />
<strong>Field</strong> workers lacked the qualifications, and the<br />
experience, to conduct training programmes. Moreover,<br />
there was a serious lack of good communication material;<br />
A large number of women were passive participants at<br />
the meetings. Group training with a focus on the weaker<br />
members should be given priority;<br />
Inadequate training has been provided to members in<br />
relation to their income generating activity; and<br />
Training should be offered at the village level. It should<br />
be practical, on the job training, well adjusted to the<br />
women’s reality.<br />
The experience gained by the TNWD Project in empowering<br />
self-help groups, institutionalising and simplifying the<br />
banking, financial and other important facets of the project<br />
can provide solid guidelines <strong>for</strong> the Swa-Shakti Project.<br />
Financial Operations<br />
It has been seen that projects with wide area-coverage<br />
need a large number of participating banks;<br />
The linkages between the SHGs and the commercial<br />
banks have been institutionalised;<br />
Loan-transaction costs have been considerably reduced<br />
when bank loans are granted to the groups rather than<br />
SWA-SHAKTI<br />
Which of these problems is the Swa-Shakti Project dealing with?<br />
What corrective steps must the field worker and NGO take?<br />
DPMs must discuss these steps with the field workers.<br />
115
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
directly to individuals. The groups then<br />
disburse loans to individual members;<br />
The project budget should include<br />
provisions <strong>for</strong> separate transport<br />
arrangements, or allowances, <strong>for</strong> bank<br />
field staff;<br />
The TNWD Project allows <strong>for</strong> flexible<br />
savings by the group. At the same time,<br />
it ensures that internal lending is not<br />
linked to the amount saved;<br />
Criteria governing the minimum savings<br />
amount should keep in mind the<br />
individual’s capacity to save;<br />
Decisions on loan ceilings are best left to<br />
the group;<br />
Declaring dividends and paying interest on savings gives<br />
the women a sense of achievement;<br />
Encourage poor women, who are fearful of taking loans, to<br />
join the group and slowly increase their risk taking capacity;<br />
Allow members to withdraw small amounts from their<br />
savings accounts. This encourages more women to<br />
participate in group activities;<br />
Groups and group leaders must be aware of the interest<br />
rates charged by moneylenders and commercial banks<br />
be<strong>for</strong>e establishing their own rates;<br />
The TNWDC women’s groups offer differentiated<br />
financial products (i.e. loans <strong>for</strong> those aspects not covered<br />
by banks) against varying interest rates, fees, flexible<br />
instalments and maturity periods, special services like<br />
doorstep collection depending on loan size, etc.; and<br />
The SHGs monitor the source of repayment to ensure<br />
that group members do not resort to strategies<br />
detrimental to the individual’s welfare when the need<br />
<strong>for</strong> repayment occurs.<br />
116<br />
Institutional Arrangements and Co-operation<br />
The Indian Bank offered its vast resources and<br />
institutionalised an efficient system; and<br />
Co-operation from government authorities, line<br />
departments and the principal implementing agencies<br />
is important to ensure neutrality and minimise delays.
Empowerment and Self-help Groups<br />
Women’s empowerment can be seen when members<br />
exercise control over their labour, mobility, interactions,<br />
resources, decision-making processes and identity;<br />
The men started helping their wives in domestic tasks<br />
when they saw the tangible benefits of their involvement<br />
in SHGs;<br />
Although a gender division in decision-making still<br />
exists, women are today playing a more important role<br />
within the home; and<br />
The SHGs have been accepted as an institution of<br />
development within the village community.<br />
Group Formation and Sustainability<br />
Group <strong>for</strong>mation has continued at a steady pace;<br />
Groups are strong because there is a continuity of<br />
membership;<br />
Targets and regulations are kept to a workable minimum;<br />
The SHGs receive institutional loans only after saving<br />
and rotating funds <strong>for</strong> a year of two;<br />
Pro-poor, equitable and transparent savings and lending<br />
practices have proved very effective in group operations;<br />
Cluster-level federations have slowly taken<br />
over some of the functions of NGOs;<br />
Effective cluster federations wield more<br />
authority when dealing with problems and<br />
issues that cannot be resolved at the group<br />
level. They can deal more effectively with<br />
common social and economic needs. They can<br />
even act as financial intermediaries to<br />
mobilise capital from some groups and pass<br />
it on to others;<br />
Cluster federations must grow out of a<br />
demand. They must be need-based and not<br />
set up to meet project targets; and<br />
Cluster federations can be very successful<br />
when the decision-making process and<br />
operations at the group level are truly democratic,<br />
efficient and based on sound operational principles.<br />
SWA-SHAKTI<br />
117
Form B be<strong>for</strong>e 27 th of every quarter. The same in<strong>for</strong>mation<br />
will be collected by the DPM and then sent to the SPMU by<br />
30 th of every quarter.<br />
b. Concurrent Monitoring & Evaluation<br />
Officials from the Agricultural Finance Corporation will<br />
contact selected field workers every quarter <strong>for</strong> discussions,<br />
visit some SHGs and conduct focus group discussions and<br />
verify their records, after which they will prepare a report<br />
on Project’s progress.<br />
Findings from Concurrent Monitoring and Evaluation<br />
exercise<br />
Shy members<br />
Linkage with Govt. schemes<br />
Regular supervision of NGOs<br />
Swa-Shakti Project Identity<br />
Weak clusters<br />
Unsatisfactory <strong>Field</strong> <strong>Worker</strong> participation<br />
Account keeping<br />
Non-<strong>for</strong>mation of additional groups<br />
Short group meetings<br />
Lessons to be learned from projects similar to<br />
Swa-Shakti<br />
Tamil Nadu Women’s Development Project (TNWDP)<br />
The Swa-Shakti Project is based on the Tamil Nadu Women’s<br />
Development Project that came into being some ten years<br />
ago. Today, the TNWDC’s Project per<strong>for</strong>mance report, based<br />
on a review conducted by IFAD a few years ago, contains<br />
many lessons that will help improve the per<strong>for</strong>mance of<br />
the Swa Shakti Project.<br />
Achievements of the TNWDP<br />
There is clear and ample evidence that very poor women<br />
have <strong>for</strong>med well functioning, homogenous groups;<br />
Landless women report a significant social change: where<br />
they were <strong>for</strong>merly labourers, they are now small-scale<br />
entrepreneurs;<br />
Collective action taken by the groups has been<br />
SWA-SHAKTI<br />
113
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Income Generation Activities<br />
Loans taken by group members were expected to be<br />
used <strong>for</strong> crop improvement. More than half the amounts<br />
sanctioned, however, went towards livestock activities;<br />
Small income-generation activities gave women who were<br />
either landless or had small holdings a daily income;<br />
Contrary to general belief, women proved that they could<br />
choose the object of their investment and make a success<br />
of it;<br />
It became evident that land-based activities are<br />
unsuitable when the majority of the target population<br />
has neither title nor access to land; and<br />
And finally, the needs, preferences and capabilities of<br />
the local people must be kept in mind.<br />
Action that may be taken to improve some areas of weaknesses<br />
in the Swa-Shakti Project<br />
Area of weakness<br />
Lack of <strong>Field</strong> Identity<br />
at the level of SHGs<br />
Possible action<br />
A cloth or PVC Board could be given to the SHG to<br />
be used during meetings held outside the village<br />
Group establishment material to reach the SHGs<br />
An Address Bank to be maintained and SHGs<br />
regularly kept in<strong>for</strong>med by Project officials<br />
DPM to regularly write to the SHGs<br />
A PVC Board having basic details of the SHG<br />
operations could be provided at the entry of the<br />
village<br />
Members should be provided with identity cards<br />
Brochures/ leaflets <strong>for</strong> members on Swa-Shakti<br />
Brochures/ leaflets <strong>for</strong> FWs on Swa-Shakti<br />
Jingles to be commissioned on the Project<br />
118<br />
Posters on various issues to be prepared
SWA-SHAKTI<br />
Area of weakness<br />
Lack of Identity at the<br />
level of field level<br />
officials<br />
Possible action<br />
MD, Area Officers and PD to call on district officers<br />
during their tour to the districts<br />
MD to talk to the district officials over phone every<br />
week<br />
Solidarity conferences at district level with group<br />
leaders and district officials<br />
Regular meetings of DLCC<br />
Brochure on the role of government agencies in<br />
the Swa-Shakti Project<br />
Identification of activities under various schemes<br />
which could be passed on to SHGs<br />
New Year cards could be sent to key district and<br />
block officials<br />
Small but visible gift items: paper weights with the<br />
Swa-Shakti logo, small telephone books, diaries,<br />
calendars to be distributed to key offices<br />
Clarity among staff<br />
Briefing on latest thinking, future activities, etc.<br />
of staff by area officers<br />
Brochure on the Swa-Shakti Project<br />
DPM meetings at national level<br />
Delegation<br />
Delegation order to be implemented in every state<br />
PD to specifically see that necessary documents<br />
and copies of latest instructions are available with<br />
the DPMs<br />
Training<br />
TC to update list of key institutions, the<br />
programmes they offer and prepare a list of persons<br />
to be sent there<br />
Additional contract with NGOs to be finalised<br />
Rigidity<br />
Full flexibility <strong>for</strong> type of training in the additional<br />
contract with NGOs. DPM to approve.<br />
Innovations at NGO level encouraged under<br />
additional contracts<br />
119
<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />
Area of weakness<br />
Income Generation<br />
Program<br />
Possible action<br />
MC to focus on on-farm activities <strong>for</strong> the next six<br />
months<br />
MC to prepare an action plan <strong>for</strong> on-farm activities<br />
in each district. To prepare a list of agencies in the<br />
state and their training related expertise,<br />
addresses, names of contact persons and cost of<br />
each training. An expert in this field could also be<br />
taken on a short-term contract<br />
MC to prepare a master list of possible IG activities,<br />
their training module, implementation costs,<br />
possible resource agencies and master trainers,<br />
cost of training, etc<br />
MC to maintain a group-wise profile of IGP<br />
presently being undertaken by their members,<br />
possible training requirements, etc. Discuss future<br />
plans <strong>for</strong> these members with NGOs every month<br />
120