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Tips for Field Worker s Vol 2 - Vanbandhu Kalyan Yojana

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<strong>Vol</strong>. II<br />

Published by<br />

Central Project Support Unit<br />

Swa-Shakti Project<br />

Government of India<br />

Ministry of Human Resource Development<br />

19, Central Lane Bengali Market, New Delhi-110001<br />

Compiled by<br />

A.M. Tiwari, I.A.S.<br />

Executive Director, Swa-Shakti Project<br />

Editing support<br />

Ms. Dhanashri Brahme, Ms. Asha Spaak<br />

Designed by<br />

New Concept In<strong>for</strong>mation Systems Pvt. Ltd<br />

Ph.: 91-11-6972748,6972811<br />

Publication No. 19<br />

The Government of India has declared 2001 as Women’s Empowerment Year


SWA-SHAKTI<br />

Section I: Introduction<br />

Introduction to volume II<br />

The field worker<br />

Which activities can be supported under Swa-<br />

Shakti Project?<br />

Services that could be extended to non-Swa-<br />

Shakti groups?<br />

Focus of activities <strong>for</strong> the second year of project<br />

implementation<br />

How should the field worker plan her time?<br />

<strong>Tips</strong> on holding SHG meetings<br />

Formation of model groups<br />

Undertaking action research<br />

Area-specific problems that could be tackled<br />

under the Swa-Shakti<br />

Confidence-building of SHG Members<br />

5


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Section I: Introduction<br />

Introduction to volume II<br />

The "<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s - Part I" gave a general view of<br />

the role of field workers, the <strong>for</strong>mation of SHGs and also<br />

several aspects of micro-credit. This handbook, "<strong>Tips</strong> <strong>for</strong><br />

field workers - Part II", makes a more detailed study of the<br />

different elements of SHG <strong>for</strong>mation and strengtheni ng. It<br />

highlights the activities to be initiated as the Swa-Shakti<br />

Project enters its next phase of implementation (12 -18<br />

months). The focus of this phase is on activities related to:<br />

bank linkage;<br />

networking;<br />

convergence; and<br />

micro-enterprise development (on-farm and non-farm) .<br />

Certain State specific initiatives like working on health,<br />

literacy, water supply and conservation, agriculture etc.<br />

would also be undertaken.<br />

In order to get an overall picture of the scope of the project,<br />

the phasing of different activities corresponding to the age<br />

of the SHG is given in the box in the next page.<br />

6


SWA-SHAKTI<br />

Different activities corresponding to the age of the SHG<br />

0-12 months 12-18 months 18-24 months 24+months<br />

Group <strong>for</strong>mation Micro-enterprise Networking Networking<br />

development (On<br />

(strengthening<br />

Farm and non-farm)<br />

of federations)<br />

Initial Training Bank Linkage Improving State specific<br />

in group credit activities –<br />

<strong>for</strong>mation, etc.<br />

absorption<br />

Land Improvement<br />

and work on natural<br />

resource management<br />

Insurance<br />

Work on atrocities<br />

against women<br />

Working on right to<br />

in<strong>for</strong>mation towards<br />

promoting organizational<br />

transparency and<br />

accountability<br />

Confidence- Networking State-specific<br />

building (cluster <strong>for</strong>mation) activities<br />

Health<br />

Adolescent<br />

girls<br />

Networking<br />

with Panchayati<br />

Raj institutions<br />

Animal<br />

Theme camps Convergence Husbandry<br />

Literacy Integration of gender<br />

issues in project<br />

activities<br />

Communication & *State-specific<br />

Identity<br />

activities<br />

Community<br />

involvement<br />

through community<br />

asset creation<br />

Literacy<br />

Starting crèches<br />

Drudgery reduction<br />

Note:<br />

The State-specific initiatives do not have to be ta ken up necessarily in the phase where they have been mentioned.<br />

Depending on the preparedness of the State machinery, any of the above mentioned initiatives could be undertaken<br />

in any phase.<br />

The project will come to a close in May 2004. However, the recent mid-term review discussions have given rise<br />

to the possibility of initiating Swa-Shakti Phase II after May 2004, based on an evaluation of project accomplishments<br />

in participating states.<br />

7


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Majority of Swa-Shakti SHGs are at present around o ne<br />

year old. During the first year, every such project witnesses<br />

great progress and the SHGs and field workers are very<br />

optimistic. During every visit of the field worker, some<br />

progress is seen, members are enthusiastic, basic activities<br />

like group <strong>for</strong>mation, savings and loaning starts, few groups<br />

and their field workers show more initiative and encourage<br />

members to get involved in community affairs, income<br />

generation activities, etc.<br />

Growth of a SHG can be compared to the growth of a new<br />

born child. In the first year (infant stage), the c hild shows<br />

great potential and parents are very happy. In some cases,<br />

they pamper the child. The real problem starts when the<br />

child reaches adolescent stage. During this age, the child<br />

is having great expectations and very frequently conflicts<br />

take place due to difference in what the parents can offer<br />

and what the child wants. Parents have to be very patient<br />

and careful at this age. They have to guide the adolescent<br />

child without hurting its feelings but have to ensure that<br />

the child develops properly. Our SHG may become<br />

“adolescent” during the second year.<br />

Once the child passes through adolescence and becomes<br />

adult, it becomes more responsible, its actual potential<br />

becomes known and it does not need much guidance from<br />

the parents. Our SHGs will become “adult” during their<br />

fourth year.<br />

The “Infant Groups” (which are up to one year old) have<br />

following characteristics:<br />

They get basic training through on site training, o ff site<br />

training and exposure visits;<br />

They meet regularly and are willing to learn from the<br />

field worker;<br />

They start savings and loaning activities; and<br />

Very fast growth is seen in the SHG and every thing<br />

appears to be under control.<br />

8


The “Adolescent groups” (all Swa-Shakti SHGs which are<br />

more than one year old, but less than three years o ld) may<br />

show following major characteristics:<br />

Their expectations from the Project are very high, now<br />

they want results from the field worker. Their<br />

expectations may be good quality of training, help <strong>for</strong><br />

income generation activities, exposure visits, assistance<br />

<strong>for</strong> local problems, etc.;<br />

They are very vocal and confident;<br />

It is very difficult to handle them;<br />

When they find that the field worker does not have<br />

capacity to help them or the Project is not able to offer<br />

them the required help, some of the members start<br />

leaving the group. Some reduction in number of groups<br />

or membership size is expected at this stage;<br />

Many NGOs and their field workers do not have much<br />

experience of handling the SHGs which are passing<br />

through this phase;<br />

The NGO officials and DPM should frequently tour, meet<br />

these SHGs and try to assess their quality. Monitoring<br />

of numbers like number of SHGs <strong>for</strong>med, average<br />

attendance, etc. will not give much in<strong>for</strong>mation on the<br />

expectations of SHGs, level of help needed by them and<br />

whether the field worker has the capacity to help the<br />

SHGs during this stage;<br />

Emphasis should be on the core activities like income<br />

generation, bank linkage, convergence of schemes of<br />

other departments and networking at cluster level. These<br />

core activities are described in detail in subsequent<br />

chapters;<br />

The facility <strong>for</strong> community assets creation would be very<br />

important at this stage;<br />

It is easier to stabilize the SHGs if they are involved in<br />

some <strong>for</strong>m of community activities like monitoring of<br />

the school teachers, cleaning of village road, pond, etc.<br />

Once the women members are involved in such activities,<br />

they would be under self-pressure to remain part of the<br />

group, otherwise their reputation in the village will suffer<br />

and others will laugh at them;<br />

The withdrawal strategy of Project should be<br />

SWA-SHAKTI<br />

9


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

implemented at this stage. This strategy is described in<br />

a later chapter; and<br />

If the field worker succeeds in meeting the expectations<br />

of the SHGs at this stage, more SHGs will be <strong>for</strong>med on<br />

local demand.<br />

The “adult groups” (all Swa-Shakti SHGs which are more<br />

than three years old) may show following major<br />

characteristics:<br />

It is easier to handle them, they can per<strong>for</strong>m many tasks<br />

without any outside help;<br />

Due to the above reason, they prefer reduced<br />

involvement from the field worker;<br />

SHGs will now develop on different lines, some of them<br />

will specialise in community activities, health,<br />

agriculture, literacy, etc. Due to this reason, their needs<br />

will be different and every SHG will have to be treated<br />

differently;<br />

Their needs will become more specialised and will need<br />

support from outside experts; and<br />

Many SHGs and their members will start becoming more<br />

empowered and a clear positive sign will start becoming<br />

visible.<br />

The <strong>Field</strong> <strong>Worker</strong><br />

Based on the changes in the SHG as it grows the field<br />

workers’ roles also undergoes change.<br />

10<br />

The field worker is<br />

basically a facilitator, or<br />

community organiser<br />

belonging to the same<br />

neighbourhood or<br />

village, who helps group<br />

members to become<br />

self-reliant. Under her<br />

guidance, the members<br />

learn how to manage<br />

their affairs on their


own. Her role changes over a period of time: from initiating<br />

and leading to guiding and, finally, advising. It must be<br />

made clear that initiating and leading does not mea n<br />

teaching and dictating: village women are adults with a lot<br />

of experience and knowledge. The field worker's role is,<br />

essentially, to help them realize their potential.<br />

SWA-SHAKTI<br />

The field worker has three basic roles to play<br />

As a Group Adviser, she helps the poor in building their capacity to<br />

manage group affairs and strengthens the women's leadership abilities;<br />

As a Participatory Trainer, she teaches group membe rs basic skills such<br />

as literacy, accounts maintenance, problem-solving, etc.; and<br />

As a Link Person, she is the main liaison person be tween the groups<br />

and outside agencies like the DPIU, various government departments,<br />

banks, etc.<br />

Phase of SHG Role of <strong>Field</strong> <strong>Worker</strong> Role of SHG<br />

Pre<strong>for</strong>mation Explorer and initiator Observer<br />

Formation Promoter & facilitator Passive participant<br />

Stabilization Coach and resource person Active owner<br />

Growth Adviser and programme initiator Manager<br />

Stabilization<br />

Business support<br />

Self-managed.<br />

(Source: Resource Book <strong>for</strong> Group Building, DWCD, Government of India)<br />

Behaviour <strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Be respectful and patient. Listen be<strong>for</strong>e you speak. Nev er promise<br />

anything be<strong>for</strong>e you are sure that you can fulfil th at promise; and once<br />

made, always keep your promises;<br />

Never become a member of the group or its leader; a nd<br />

Help the women to articulate and take decision by a sking questions,<br />

listening to them and encouraging their active invo lvement.<br />

11


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Changes in the field worker's role<br />

<strong>Field</strong> workers must remember that their usefulness to SHG<br />

will reduce with time and as the SHG progresses and gains<br />

more experience.<br />

Which activities can be supported by Swa-Shakti<br />

Project?<br />

Swa-Shakti Project can support following activities and<br />

needs of the SHG members:<br />

Agriculture related activities (on-farm activities);<br />

Animal husbandry related activities (on-farm activities);<br />

Other business related activities (non-farm activities);<br />

Establishment of credit linkages with banks;<br />

Credit assistance from the Revolving corpus of the Project;<br />

Convergence of the schemes of other departments;<br />

Integration of the schemes of Women and Child<br />

Development Department;<br />

Networking of SHGs at cluster and block levels;<br />

Assistance <strong>for</strong> building or repairing community assets<br />

<strong>for</strong> women;<br />

Drudgery reduction;<br />

Action to stop atrocities against women;<br />

Health improvements;<br />

Gender sensitization of the community and SHG<br />

members;<br />

Insurance support to members (life insurance, health<br />

insurance, asset insurance);<br />

Activities related to land and water improvement;<br />

Providing in<strong>for</strong>mation and awareness generation of S HG<br />

members;<br />

Involvement in community affairs;<br />

Linkages with Panchayati Raj Institutions;<br />

Assistance <strong>for</strong> improving literacy status of SHG members<br />

and their daughters;<br />

Establishment of crèches; and<br />

Training to adolescent girls, who are normally not<br />

members of our SHGs.<br />

12


It is not possible to take up all these activities immediately.<br />

It is, there<strong>for</strong>e, decided to divide these activities into few<br />

phases. This is discussed in a later part of this chapter.<br />

In this process, following other issues are also likely to be<br />

handled:<br />

The question of subsidy which is available from other<br />

schemes will have to be discussed and an acceptable<br />

mechanism <strong>for</strong> its use will have to be evolved;<br />

The project personnel at every level will have to be<br />

motivated to efficiently per<strong>for</strong>m their tasks;<br />

Many new initiatives, which are not listed above, will<br />

also have be supported;<br />

Project’s experiences, both good and bad, should be<br />

documented so that other programmes can learn from<br />

us;<br />

Training related material <strong>for</strong> all levels will have to be<br />

developed;<br />

Some specialised studies will have to be launched to<br />

study the impact of our initiatives;<br />

Communication with the SHG members and the local<br />

community will have to be improved;<br />

It has to be ensured that every SHG receives a good<br />

amount of support from the Project. Such support can<br />

be through training, exposure visits, demonstration<br />

programmes, printed literature, etc.;<br />

Even if more loans are made available, every SHG may<br />

not be in a position to use such loans properly. The<br />

credit absorption capacity of our SHGs will have to be<br />

improved. This is discussed in a subsequent chapter.<br />

Capacity of partner NGOs will have to be improved so<br />

that they are able to effectively per<strong>for</strong>m their expected<br />

roles;<br />

Other linked agencies and persons like local community,<br />

Panchayati Raj functionaries, local officials, bankers, etc.<br />

will have to be sensitized on gender, needs of SHG<br />

members, SHG processes and Swa-Shakti project;<br />

Confidence levels of shy members will have to be<br />

improved through special training, exposure visits, etc.;<br />

Needs of SHG members from tribal areas will have to be<br />

SWA-SHAKTI<br />

13


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

studied and some special measures will have to be taken<br />

<strong>for</strong> them. This is discussed later;<br />

Swa-Shakti is a unique project which aims at<br />

empowerment of women through every possible means.<br />

There is no comparable project any where in the world.<br />

Its identity will have to be established so that<br />

implementers from other countries come to learn<br />

from us;<br />

Special ef<strong>for</strong>ts will have to be made to tackle the problems<br />

of disadvantaged women like those who are the poorest,<br />

who are facing natural calamity, who are abused or who<br />

are very shy;<br />

Some model SHGs will have to be created which can<br />

become role models <strong>for</strong> other SHGs from the area. The<br />

Project will encourage more expenditure and better<br />

quality training to the model SHGs; and<br />

The Project will end in May 2004. We have to start<br />

implementing the withdrawal strategy now so that the<br />

SHGs keep on functioning without any outside help<br />

after May 2004. This strategy is described in a<br />

subsequent chapter.<br />

Services that could be extended to non-Swa-Shakti<br />

groups<br />

It is possible that some other initiatives of the Government<br />

and NGO sectors will already have a presence in the<br />

villages adopted <strong>for</strong> this project. Although some of these<br />

groups may provide considerable vision and clarity to our<br />

groups, it is also likely that they may lack inputs like<br />

training, fund management skills, etc., that could<br />

cause quality-related problems to the Swa-Shakti Project<br />

groups also.<br />

In this situation, our Project could provide the following<br />

services:<br />

14<br />

Encourage participation of non-project SHGs in theme<br />

camps;<br />

Provide them in<strong>for</strong>mal training in record keeping,<br />

procedures and the role of leaders;


Provide them literature and posters developed under<br />

the Swa-Shakti Project; and<br />

Provide them in<strong>for</strong>mation on Government schemes.<br />

Focus of activities during the second year of project<br />

implementation<br />

The field worker should take note of the following suggestions<br />

to develop the SHGs that have entered the second year:<br />

Every member should be aware of the Swa-Shakti<br />

Project; they must know what the Project can do and<br />

what is not possible;<br />

The Project should spend at least Rs.10,000 on each<br />

group every year in terms of their training,<br />

exposure visits, awareness materials, theme<br />

camps, etc.;<br />

Every group should by now be aware of the<br />

NGO's action plan and will also have<br />

developed an action plan <strong>for</strong> its own<br />

development;<br />

Some group members should have started<br />

income generation activities and others will<br />

have started discussing possible activities;<br />

Members are aware of possible Government schemes<br />

and have started applying <strong>for</strong> some of them; and<br />

The process of networking has started.<br />

The field worker should now take the following steps to<br />

promote income generation activities:<br />

A quick survey of SHG members should be conducted<br />

to identify those members already involved in some<br />

income generation activity and who need support from<br />

the Project; and also to identify those members who are<br />

in a position to increase their incomes through land<br />

development or cattle based activities;<br />

Once the survey results are analysed, the members can<br />

be divided into the following categories:<br />

Those who have access to land and can be provided<br />

agriculture related training;<br />

SWA-SHAKTI<br />

15


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Those who have some cattle and can be trained in<br />

animal husbandry; and<br />

Those who have some other business or income<br />

generation activity, need credit to expand their<br />

activity, and can be trained in costing, quality<br />

improvement, etc.<br />

The remaining members can be divided into two<br />

categories:<br />

Those who have not undertaken any income<br />

generation activity but are ready to do so after<br />

training. Their training needs should be<br />

identified and training<br />

should be imparted; and<br />

Those who are not yet<br />

ready <strong>for</strong> any income<br />

generation activity and<br />

nothing can be done <strong>for</strong><br />

them during the current<br />

year.<br />

It is expected that during the second year of the Project, at<br />

least a third of the members from each group will have<br />

improved their income through support from the Proj ect.<br />

How should the field worker plan her time?<br />

A proper planning <strong>for</strong> the month and <strong>for</strong> the week is<br />

essential if the field worker is to per<strong>for</strong>m her role effectively.<br />

She should keep a diary in which she should:<br />

earmark two pages <strong>for</strong> each SHG and record details of<br />

their growth;<br />

note the details of her NGO's annual action plans;<br />

keep a record of her visits to the SHG; and<br />

set out her plan <strong>for</strong> the month.<br />

16<br />

She should consult the diary every day be<strong>for</strong>e starting her<br />

visit. She should memorise the names of members of the<br />

group she is to visit on that day, check what was discussed<br />

by the group during her last visit, what assurances were


made and decisions taken which have to be reminded to<br />

the group, what materials she must carry with her <strong>for</strong> the<br />

present visit, etc.<br />

The field worker must work at least six hours every day.<br />

The partner NGOs should develop a per<strong>for</strong>mance evaluation<br />

system <strong>for</strong> every field worker, identify their strengths and<br />

weaknesses and ask the SPMU to organize special training<br />

programmes <strong>for</strong> them.<br />

Some per<strong>for</strong>mance norms have been developed by the CPSU<br />

<strong>for</strong> the SPMU and DPIU personnel. The SPMU should<br />

develop similar norms <strong>for</strong> the field workers in consultation<br />

with the partner NGOs.<br />

<strong>Tips</strong> on holding SHG meetings<br />

The group meetings should not be held only <strong>for</strong> collection<br />

of savings & repayments and <strong>for</strong> sanctioning loans. The<br />

field worker should also ensure that:<br />

Some training is provided to the group at each meeting;<br />

Some cultural event like songs, poetry or a skit are<br />

organized;<br />

More timid members are encouraged to talk on any<br />

subject of their choice;<br />

The problems of women and girls are discussed;<br />

Other general problems of the village are discussed and<br />

solutions suggested;<br />

The SHG identifies a common problem in the village<br />

and takes it up;<br />

The training and exposure<br />

programmes that are to be<br />

planned <strong>for</strong> the group are<br />

discussed;<br />

Details of the Swa-Shakti<br />

Project and its instructions<br />

are intimated to the group;<br />

In<strong>for</strong>mation on Government<br />

schemes is provided and<br />

eligible persons fill application<br />

SWA-SHAKTI<br />

17


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

<strong>for</strong>ms;<br />

The role and attendance of Government servants are<br />

discussed; and<br />

The role of the village panchayat is discussed.<br />

The partner NGO has to see that every field worker develops<br />

a feasible plan to handle group meetings and that she is<br />

provided with the knowledge and training <strong>for</strong> this purpose.<br />

The DPM can also help in organizing some mock sessions/<br />

role-plays on how to handle group meetings.<br />

A field worker’s kit may also be developed containing<br />

in<strong>for</strong>mation, pamphlets, flip charts, etc. that can be used<br />

at group meetings. The DPM should discuss this matter<br />

with the field workers during the monthly meetings and, if<br />

needed, should organize training sessions <strong>for</strong> them.<br />

Formation of a few model groups by every field worker<br />

Each field worker should try to <strong>for</strong>m 3-4 model groups in<br />

her area. These model groups could specialise in any one<br />

of the following areas:<br />

Confidence building;<br />

Health issues;<br />

Pressure groups;<br />

Agricultural improvement;<br />

Social Issues; or<br />

Linkages with other useful schemes.<br />

This approach has several advantages as these groups could<br />

become:<br />

Role models <strong>for</strong> other NGOs and groups;<br />

‘Testing fields’ <strong>for</strong> new concepts. The approaches used<br />

should be properly documented, so that the stages of<br />

their building up may be applied to other groups; and<br />

Provide the Swa-Shakti Project an "image".<br />

18<br />

The field worker may take the following steps in <strong>for</strong>ming<br />

model groups:


She must identify groups with some potential, or those<br />

mature enough to specialise in a particular field. The<br />

field worker and NGO must, of course, be in a position<br />

to provide specialised inputs to<br />

such groups;<br />

Details of these should be<br />

discussed with the<br />

concerned SHGs, NGO, DPM<br />

and the WDC to prepare a<br />

workable programme. The<br />

roles and responsibilities of<br />

the Self-Help Groups and<br />

their leaders, and all those<br />

running the programme<br />

must be made clear from the beginning; and<br />

The field worker should document the progress of these<br />

groups. They should also be regularly monitored through<br />

visits and meetings.<br />

Action Research<br />

Swa-Shakti, being a pilot project, offers a lot of flexibility to<br />

experiment with new ideas and innovations. A good way to<br />

put these innovations into practice is through the initiation<br />

of action research on specific issues, ideas, communities,<br />

primitive tribes, etc. The field worker can help the DPM to<br />

identify areas <strong>for</strong> action research as she is closest to the<br />

ground realities.<br />

Some suggested areas <strong>for</strong> action research that have<br />

emerged through ongoing discussions are given<br />

below:<br />

Initiating cluster <strong>for</strong>mation, strengthening and<br />

motivating cluster representatives to <strong>for</strong>m SHGs<br />

without external stimulation;<br />

Experimenting with Rotating Savings and Credit<br />

Associations (ROSCAS) like chit funds;<br />

Initiating Health Insurance;<br />

Formation of SHGs based on the traditional <strong>for</strong>ms<br />

of savings, e.g. savings in kind, grain banks, etc.;<br />

SWA-SHAKTI<br />

19


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Introduction of credit cards;<br />

Formation of specialist SHGs in the area of political<br />

activism; or in the area of confidence-building;<br />

Formation of SHGs through non-economic intervention<br />

such as health, literacy, etc.;<br />

Formation of specialist SHGs in the area of right to<br />

in<strong>for</strong>mation campaign;<br />

Formation of specialist SHGs in the area of natural<br />

resource management, including water resources<br />

development; and<br />

Formation of specialist SHGs in the area of community<br />

asset development and common property resource<br />

development, <strong>for</strong> example work on community<br />

pastureland, wasteland, village school, etc.<br />

Area Specific Problems that could be tackled under<br />

the Swa-Shakti Project<br />

The Swa-Shakti Project must evolve certain standard<br />

activities, and attend to issues that have not been addressed<br />

or that have a major impact on the lives of the women,<br />

such as the:<br />

Eradication of TB;<br />

Eradication of superstitions<br />

(nutritional, social or healthrelated);<br />

Attending to the poorest of the<br />

poor;<br />

Eradication of violence against<br />

women; and<br />

Prevention of nutritional<br />

anaemia.<br />

20<br />

The field worker should identify<br />

such problems and discuss detailed<br />

action plans to handle them. The<br />

project will make special financial provisions to deal with<br />

any of the above problem areas. The additional contracts of<br />

NGO provide <strong>for</strong> such initiatives.


SWA-SHAKTI<br />

Additional activities that may be taken up in tribal areas<br />

Functional literacy <strong>for</strong> all members;<br />

Improvement in drinking water supplies. Creation of drinking water<br />

facilities, maintenance of and training in maintain ing clean water sources;<br />

Improvement in soil moisture <strong>for</strong> on-farm activities;<br />

Improvement in agricultural productivity by improvi ng the soil,<br />

diversification of crops and better cropping practices;<br />

Improving cattle management;<br />

Improving processing of agricultural and <strong>for</strong>est produce;<br />

Improving design, quality and efficiency of handicr afts;<br />

Basic health care training;<br />

Traditional health care; and<br />

Child care centres.<br />

Confidence-building of SHG members<br />

SHG member's confidence level can be improved by doing the following:<br />

Getting expert organisations to arrange training pr ogrammes in<br />

confidence building. To start with, it is the SHG leaders who should<br />

be trained, but weaker members should be identified and trained<br />

in the second phase;<br />

Symbols play a very important role in confidence building. Some of<br />

the symbols that could be effectively used <strong>for</strong> this purpose are<br />

mentioned in the box below;<br />

Encouraging members to visit district and<br />

block officials with representations,<br />

making written representations<br />

themselves and following them up<br />

regularly;<br />

Organising theme camps and exposure<br />

visits <strong>for</strong> members and others; and<br />

Participation of members in community<br />

related activities like constructing or<br />

repairing a community asset, running a<br />

crèche or nursery <strong>for</strong> young children,<br />

organising a training programme <strong>for</strong><br />

adolescent girls, participating in gram<br />

sabha meetings, organising cleanliness<br />

21


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Use of Symbols in the Swa-Shakti Project<br />

Symbols play a very important role in social sector projects. They have the<br />

potential to accelerate the confidence-building pro cess of group members.<br />

Some symbols that could be used are:<br />

Logos and logo stickers;<br />

Individualised pass books and group registers;<br />

Rubber stamps and letter heads the group can use in all its<br />

correspondence;<br />

Songs and Competitions;<br />

Common decisions (discussed in detail in Part I of this book);<br />

Issuing note books to every participant in training programmes;<br />

Grading of groups;<br />

Certificates issued to members <strong>for</strong> special achievements;<br />

Colours to groups according to their maturity;<br />

Identity cards and signboards, bags, badges, visiti ng cards, etc;<br />

Public service events and organising events of local importance; and<br />

Annual gatherings.<br />

campaigns in the village, getting the electric trans<strong>for</strong>mer<br />

repaired, providing minor health facilities, and so on.<br />

*Some of these suggestions are discussed in detail in this handbook.<br />

22


SWA-SHAKTI<br />

Section II: Training<br />

In<strong>for</strong>mal training<br />

Formal training<br />

How to plan and obtain approval <strong>for</strong> training<br />

programmes<br />

Assessment of the impact of training<br />

Exposure visits<br />

Theme camps<br />

23


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Section II: Training<br />

Who will train the SHGs and what methods will they use?<br />

Swa-Shakti is in fact a training and capacity building project<br />

<strong>for</strong> rural women and training of SHG members is a very<br />

important part of the Project. About 28% of the total project<br />

outlay is earmarked <strong>for</strong> training, and 9% is <strong>for</strong> developing<br />

training materials.<br />

SHG members will receive both <strong>for</strong>mal and in<strong>for</strong>mal training.<br />

a. In<strong>for</strong>mal training<br />

The field worker should hold in<strong>for</strong>mal training sessions<br />

during her regular visits to the SHG. She will give the group<br />

basic in<strong>for</strong>mation about the Swa-Shakti Project, gro up<br />

<strong>for</strong>mation, record management, gender issues,<br />

management of savings and loans, bank<br />

procedures, government schemes, etc. This<br />

is why it is strongly suggested that the FW<br />

should make frequent visits to the SHGs<br />

during the first 18 months when most of<br />

the in<strong>for</strong>mal training modules are being<br />

implemented.<br />

24<br />

The NGO and field worker must organise<br />

visits by specialists to the various groups.<br />

Medical doctors, nurses, veterinary<br />

doctors, lawyers, police officers or<br />

development workers from the KVIC,<br />

agriculture department, animal<br />

husbandry, horticulture and fisheries<br />

centres, etc., should be invited to visit the


SHG at regular intervals and give members basic<br />

in<strong>for</strong>mation related to their field of specialisation.<br />

In<strong>for</strong>mal training also includes visits to other SHGs,<br />

government offices and places of interest like Krishi Vigyan<br />

Kendra, exhibitions, micro-enterprises, demonstrati on<br />

camps, etc. Pamphlets, posters and newsletters containing<br />

in<strong>for</strong>mation on various issues that are relevant to SHG<br />

members will also prove effective.<br />

b. Formal training<br />

Formal training can be given by organising regular training<br />

programmes on group procedures, group accounts,<br />

confidence building, leadership development, etc. These<br />

programmes will have to be organised by the TAC and field<br />

worker with financial assistance from the DPIU. The<br />

sessions are generally organised<br />

<strong>for</strong> 2-3 days and held normally at<br />

a central place where two or three<br />

representatives from each of the<br />

7-10 SHGs can participate. The<br />

SPMU of every state has<br />

developed norms <strong>for</strong> these<br />

programmes 1 .<br />

Specialised training programmes on health, agriculture,<br />

animal husbandry, literacy, micro-enterprise development,<br />

will be organised by the NGO with the help of experts from<br />

the concerned government department, or a regular<br />

training institution/ expert organisation. The SPMU of every<br />

state has developed norms <strong>for</strong> these programmes 2 . Every<br />

year, in fact, an action plan is developed by the WDC <strong>for</strong><br />

the project. The field worker should have a copy of this<br />

plan and ensure that it is implemented in time.<br />

SWA-SHAKTI<br />

1 Few SPMUs have developed training modules that can be followed by the FW. The CPSU is<br />

having some existing modules translated. The Lead Training Agency is also involved in<br />

developing specialised modules.<br />

2 Some limited interventions are being undertaken <strong>for</strong> this purpose by the CPSU and SPMU in a<br />

few districts <strong>for</strong> intervention in health, micro-enterprise development and on-farm activities<br />

on a trial basis.<br />

25


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

How to plan and obtain approval <strong>for</strong> training<br />

programmes<br />

Specialised training programmes can be organised with<br />

the help of local experts and government workers. It may<br />

take a few attempts to perfect the programmes. Financial<br />

guidelines are available with the SPMU and DPIU.<br />

Once the design and cost of a programme is finalised, these<br />

should be discussed with the DPM and the Training<br />

Coordinator at SPMU and their approval obtained. They<br />

have been asked to ensure that such approvals are given<br />

within 10 days. The NGO's monthly training programme<br />

calendar should be sent to the DPM in advance so that<br />

district and state level officials may attend these programmes<br />

whenever they wish.<br />

<strong>Field</strong> workers will also find the handbook, entitled ‘Training<br />

of SHGs – a guide book’, published by the DWCD useful.<br />

Copies of the book in English are available with SPMU. The<br />

CPSU is arranging to translate the handbook into Hindi. In<br />

addition, every NGO and SPMU has developed training plans<br />

<strong>for</strong> the SHGs. The field worker should obtain copies and<br />

ensure that the plans are followed.<br />

Although every WDC has prescribed a training schedule <strong>for</strong><br />

SHGs, <strong>for</strong> both on-site and off-site training programmes,<br />

experience shows that many SHGs still lack basic skills. In<br />

some cases, it was found that the field workers are not<br />

following the schedules prescribed <strong>for</strong> them.<br />

It is essential that every field worker should provide the<br />

following minimum number of hours of training to each<br />

group every year:<br />

26<br />

Each SHG should receive at least 3 hours on-site training<br />

every month;<br />

At least 4-5 members from each group should be trained in<br />

off-site programmes or taken on exposure visits, etc; and<br />

In the first year, the field worker must spend at least six<br />

hours per month with the group in the village. Along


with on-site training sessions, she should attend group<br />

meetings and instruct members on how to conduct<br />

group meetings properly.<br />

Assessment of the impact of training<br />

<strong>Field</strong> workers should not simply try to meet targets when<br />

training SHG members. The real purpose of every training<br />

programme is to give such knowledge and skills so that<br />

trainees can remember and use them even after 3-4<br />

months. It is, there<strong>for</strong>e, important that training programmes<br />

are both useful and of a very high quality. If the programmes<br />

are not useful in the long term, members will stop<br />

participating in them.<br />

CPSU has now asked every WDC to continuously assess<br />

the impact of training programmes. These assessments will<br />

be conducted by outsiders 3-4 months after the training<br />

programme is completed. The experts will be asked to meet<br />

some of the participants and check the usefulness of the<br />

SWA-SHAKTI<br />

A good trainer is one who:<br />

Knows the subject matter well;<br />

Motivates the trainees;<br />

Uses participants’ experience in the session;<br />

Structures the session and is yet flexible when required;<br />

Links each session to previous sessions;<br />

Achieves the aims and objectives of the session;<br />

Uses a clear, intelligible, audible and interesting voice;<br />

Achieves a high level of trainee participation;<br />

Uses simple and jargon free language;<br />

Makes eye contact with the participants;<br />

Uses a variety of training tools;<br />

Manages time well;<br />

Handles negative feelings like anger expressed by t he trainees<br />

without being affected by it;<br />

Keeps participants focused on the session;<br />

Checks the understanding of the participants; and<br />

Summarises the topics.<br />

27


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

programmes. If they are found to be of poor quality, the<br />

cost incurred will not be reimbursed to the NGO.<br />

Exposure visits <strong>for</strong> group members<br />

The Swa-Shakti Project encourages frequent exposure visits<br />

that play an important part in training, awareness<br />

generation and confidence building. The field worker must,<br />

of course, motivate group members to agree to such visits<br />

and organize the visits to serve a useful purpose. It is<br />

suggested that interested members from 3-4 groups be<br />

involved in each visit so that they also get an opportunity<br />

to interact with each other.<br />

Local level visits may be arranged to the offices of the District<br />

Magistrate, the Block Development Officer, the Police<br />

station or to the office of any concerned official where the<br />

women have found that access is limited.<br />

Visits may also be arranged to a dairy or poultry farm or to<br />

some centre where an activity that could be of interest to<br />

members as a possible micro-enterprise could be<br />

demonstrated. In this way, the group could address its queries<br />

to the owner and understand the various stages involved in<br />

setting up such an activity on their own.<br />

Experience has shown that visits to an advanced SHG serves<br />

as tremendous morale booster, a good learning opportunity<br />

and a confidence building mechanism <strong>for</strong> younger groups.<br />

An advanced SHG is a stabilised group that has:<br />

28<br />

evolved good norms and procedures;<br />

initiated a micro-enterprise;<br />

experimented with innovative practices<br />

in accounting, leadership, loan<br />

disbursement, etc; or<br />

extensively worked on social or<br />

community issues such as wife beating,<br />

alcoholism or building of a kuccha road,<br />

cleaning a local pond, etc.


Community Exposure Visits<br />

The community at large, such as members of Panchayati<br />

Raj institutions, bank officials, teachers and other opinion<br />

leaders, men as well as women, could also be taken to<br />

visit experienced SHGs that have played an active role in<br />

seeking the involvement of the community to strengthen<br />

the group.<br />

Theme Camps<br />

Organising Theme Camps is also a very effective method to<br />

generate awareness at village level. The principle aim is:<br />

to identify the most common problems needing<br />

awareness generation;<br />

developing a one-day programme on that theme by<br />

bringing in local resources and material; and<br />

implementing and evaluating it <strong>for</strong> further refinement/<br />

improvement.<br />

Possible areas that could be covered in theme camps are:<br />

Legal literacy;<br />

Health issues – maternal health, malaria, TB,<br />

Anaemia;<br />

Nutrition, hygiene and sanitation;<br />

Agricultural practices,<br />

animal husbandry, water<br />

harvesting, and soil<br />

moisture conservation;<br />

Panchayati Raj;<br />

Good civic practices;<br />

Traditional medicine;<br />

traditional practices<br />

and superstition; or<br />

Important government<br />

scheme, bank procedures, etc.<br />

Steps to follow in organising theme camps<br />

Identify the major needs and problems of the groups;<br />

make a list of priorities;<br />

SWA-SHAKTI<br />

29


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

List the most common issues that can be handled<br />

through theme camps;<br />

Identify local resources, posters, pamphlets, and<br />

other in<strong>for</strong>mation that could be useful to the local<br />

women. Identify local artists who could make them<br />

more attractive. Film shows, competitions and<br />

cultural events could also be organized;<br />

A maximum expenditure of Rs. 1500/- could be<br />

sanctioned <strong>for</strong> each theme camp to cover<br />

honoraria to resource persons, prizes,<br />

refreshment and other organizational costs;<br />

Decide the date <strong>for</strong> the camp in consultation with<br />

the group members of the identified village; allocate<br />

major organizational responsibilities to them, thus<br />

encouraging them to handle publicity, involvement<br />

of the whole village, organizing individual events,<br />

refreshments, etc.;<br />

Finalise the schedule; allocate remaining<br />

responsibilities among DPM, BDO, TAC and FW. Brief<br />

the resource persons, collect print material and<br />

posters in adequate quantity, finalise cultural items,<br />

etc; and<br />

The field worker should reach the village in advance<br />

to supervise the preparations, organize activities and<br />

the inauguration by the Sarpanch.<br />

Unit cost norms have been approved <strong>for</strong> all these activities.<br />

<strong>Field</strong> workers are advised to carefully study them.<br />

30


SWA-SHAKTI<br />

Section III: Project Core Components<br />

Bank Linkage<br />

Micro-enterprise Development<br />

On-farm activities<br />

Off-farm activities<br />

Convergence of Government Schemes<br />

Networking<br />

SHG sustainability and withdrawal<br />

31


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Section III: Swa-Shakti Core Components<br />

Bank Linkages <strong>for</strong> Self-help Groups<br />

As mentioned in volume I, in micro-credit related projects,<br />

bank linkage is said to have been established when the<br />

local bank sanctions a loan to the self-help group. The same<br />

definition applies to the Swa-Shakti Project.<br />

*<br />

Bank linkage through a Cash-credit limit<br />

A bank loan granted to the SHG can be a fixed amount<br />

sanctioned only once. But some banks offer a “Cash Credit<br />

Limit” which means agreeing to a facility under which the<br />

SHG can keep on taking loans, repaying a part and again<br />

taking a loan within a fixed ceiling.<br />

When the SHG has worked satisfactorily <strong>for</strong> 6 to 9 months,<br />

the banks should be approached to provide bulk loans to<br />

the group. The SHG will pass on these loans to its members<br />

in the <strong>for</strong>m of individual loans <strong>for</strong> both personal consumption<br />

and productive purposes. The SHG will be responsible <strong>for</strong><br />

repaying the loan to the bank. Initially, these loans are<br />

sanctioned to the SHG on a cash credit limit basis.<br />

Be<strong>for</strong>e sanctioning the cash-credit limit, the bank will assess<br />

the credit-worthiness of the SHG and also review the<br />

group's track record in credit management. It will examine<br />

the SHG's records, savings bank account, loans, repayment<br />

history, etc. Banks normally sanction a credit limit in<br />

proportion to the savings available with the SHG. Many<br />

banks have developed clear assessment norms, copies of<br />

which may be obtained from them.<br />

32<br />

* Though this aspect has been talked about in <strong>Vol</strong>ume I, it has been repeated <strong>for</strong> reference<br />

purposes.


However, the bank or FW will not interfere in the terms and<br />

conditions of further loans by the SHG to group members.<br />

The SHG has the power to decide:<br />

a. The terms and conditions of the loans to its members;<br />

b. Who will get loans;<br />

c. What will be the purpose <strong>for</strong> which the loan is<br />

sanctioned;<br />

d. What the amount of the loan will be; and<br />

e. What will be the repayment amount and interest rate?<br />

Most SHGs charge interest at 2-3 per cent per month.<br />

The Project has estimated that with the increase in the SHG’s<br />

own resources, a group can disburse credit of about Rs.100,000<br />

in the fifth year. It is assumed that at least 90 per cent of the<br />

SHGs would be linked to the banks in this manner.<br />

It is estimated that in the first year, about 70-80 per cent<br />

loans taken are used <strong>for</strong> consumption, social and health<br />

needs, and the remaining 20-30 per cent <strong>for</strong> production<br />

and investment. This position changes in the third year when<br />

loans <strong>for</strong> consumption purposes <strong>for</strong>m only 20-30 per cent of<br />

total loans taken and those <strong>for</strong> productive purposes go up to<br />

70-80 per cent. It has also been noted that the initial<br />

production-based loans are used <strong>for</strong> traditional on-farm<br />

activities like buying seed, fertilizer, pesticides, cattle, etc.<br />

Linkages help banks in the following ways:<br />

a. The transaction costs to the bank are low;<br />

b. Recovery rates on SHG loans are extremely high;<br />

c. SHGs do not just take loans but also deposit savings<br />

in the bank. The banks do, in fact, receive more<br />

deposits than the amounts sanctioned as loans; and<br />

d. In many cases, SHG members have helped banks<br />

recover very old defaulted loans.<br />

SWA-SHAKTI<br />

33


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Some tips <strong>for</strong> bank linkage given by other DPMs are as<br />

follows:<br />

a. The bank should not open separate savings and loan<br />

accounts of the SHG. Savings account interest rates<br />

are very low, but, interest rates are high on loans.<br />

Savings should go into the same account once the<br />

bank opens a "Cash-Credit Account". This would<br />

reduce the interest burden on the SHG; and<br />

b. Every time the signatories to the bank account are<br />

changed, the bank demands fresh photographs. It<br />

is better to have a group photograph with the<br />

names of group members certified by the village<br />

pradhan. This would simplify the procedures and<br />

the SHG could simply notify the bank about a<br />

change in signatories. The field worker should discuss<br />

the feasibility of this system with the bank manager in<br />

her area.<br />

Why bank managers sometimes refuse loans to an SHG?<br />

Complaints are frequently received that a particular bank<br />

branch has taken a negative stand and refused to sanction<br />

loans even to the older groups. We will try to analyse such a<br />

situation in this chapter.<br />

The reasons <strong>for</strong> the refusal may be any or all of the<br />

following:<br />

34<br />

a. The manager is not convinced that women can handle loans,<br />

or that the SHGs will be able to repay the loan. Such a<br />

situation arises when the bank manager does not have<br />

first hand experience of an SHG, or has not seriously<br />

examined the savings bank account of an SHG;<br />

b. The SHG may be very old but it may not be sufficiently<br />

stable <strong>for</strong> the banker to sanction a loan. This may also<br />

be due to the absence of bank history, because the SHG<br />

may not have a bank account, or it may have an account<br />

in one branch and is asking <strong>for</strong> the loan from another.<br />

Or it may not have a stable membership, regular savings<br />

or holding regular meetings; or<br />

c. There is no pressure on the bank to link SHGs.


Many banks have issued very clear and detailed guidelines<br />

on bank linkages <strong>for</strong> SHGs. These are available with the<br />

DPM and the concerned NGO. Be<strong>for</strong>e approaching the<br />

bank, the field worker should be familiar with these<br />

guidelines and make sure that the concerned SHG meets<br />

the criteria established by that bank.<br />

Ensure that the SHG's loan requirements are included<br />

in the District Credit Plan<br />

Every district prepares an annual credit plan that the banks<br />

have to follow. The DPM should collect the loan requirements<br />

of Swa-Shakti SHGs and have them included in the plan.<br />

Normally, the process of preparation of these plans starts<br />

in December of the previous financial year.<br />

The District Steering Committee Meeting<br />

District Collectors chair committees in which the lead bank<br />

officer and other important officials participate. The field<br />

worker may in<strong>for</strong>m the committee, through the DPM, about<br />

major problems and make suggestions to resolve them. Once<br />

the committee takes a decision on the matter, every bank<br />

in the district has to follow it.<br />

Filing a case against the bank in the consumer court<br />

This is another possible method of solving problems, but it<br />

should be used in extreme cases only, and only with the<br />

consent of the DPM as tackling a problematic bank officer<br />

through this method is very expensive. However, since every<br />

bank is given a service area and the SHG cannot get loans<br />

from a bank from another service area, consumer courts<br />

may be approached in extreme cases.<br />

It is possible that in extreme cases, few bank officers do<br />

not respond to ef<strong>for</strong>ts made to sensitise them and are<br />

creating deliberate and unnecessary problems. As a last<br />

resort, a field worker may make a <strong>for</strong>mal complaint to the<br />

bank's head office. However, she should be prepared to be<br />

patient as this is a lengthy process. In the meantime, the<br />

concerned bank official will keep on creating difficulties.<br />

In such cases, the field worker should look into other<br />

avenues to obtain loans <strong>for</strong> the SHG.<br />

SWA-SHAKTI<br />

35


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Credit Absorption Capacity of Members<br />

There are many self-help groups in which members have deposited large<br />

amounts of their of savings but are not interested in getting loans from the<br />

bank, or rotating the amount as loans amongst the members.<br />

There are many SHGs that have received large loans from banks, but their<br />

members are not involved in income generation activities. As a result, a<br />

large proportion of these loans are used <strong>for</strong> consumption purposes thus<br />

creating repayment problems and possible defaults.<br />

The problem lies in the fact that project implementers make no attempt to<br />

improve the credit absorption capacity of the members. Credit absorption<br />

capacity is defined as the capacity of individual member to take bigger<br />

loans from SHGs and use them <strong>for</strong> income generation purposes so that they<br />

are able to repay the principal and interest amounts in time through the<br />

profits and subsequent increase in income.<br />

Although the Swa-Shakti Project is trying to ensure bank linkage <strong>for</strong> all its<br />

SHGs, their credit absorption capacity must be improved so that they do not<br />

face loan-default problems in the future.<br />

The credit absorption capacity is linked with the available or possible<br />

productive assets of poor members. A poor person generally has the<br />

following assets:<br />

(a) Her body: if she is healthy, she can earn more by working;<br />

(b) Every women, poor or otherwise, has some existing skills that can help<br />

her take up some income generation activity;<br />

(c) Her knowledge of her surroundings, the local markets and social<br />

systems; and<br />

(d) Minor physical assets like a small piece of land , a house, some cattle, etc.<br />

Loans are available from several other sources. These<br />

sources of loans include:<br />

36<br />

a. Revolving Corpus loan from Swa-Shakti Project;<br />

b. Rashtriya Mahila Kosh, New Delhi;<br />

c. Co-operative Banks; and<br />

d. Regional Rural Banks.


SWA-SHAKTI<br />

The wage earning capacity of a poor woman can be improved by providing<br />

quality health facilities, regular check ups and adequate in<strong>for</strong>mation<br />

on health related matters. Support facilities, too, should be made<br />

available to help her in making best use of the available time <strong>for</strong> income<br />

generation purposes. The project provides <strong>for</strong> crèche facilities and<br />

assistance to build other community assets useful to women. Drudgery<br />

reduction techniques, many of which are low-cost, can help in<br />

saving much labour and time.<br />

Once a woman starts an income generation activity<br />

on the basis of her existing skills, her income<br />

can be increased considerably by providing<br />

better skills and knowledge. For example, if a<br />

woman is involved in buffalo rearing, she can<br />

be taught how to feed the cattle or identify<br />

common cattle diseases. Services of veterinary<br />

doctor would also help.<br />

The project must also give the women detailed in<strong>for</strong>mation about<br />

various government schemes that can help them in becoming<br />

more productive. In<strong>for</strong>mation about markets, procedures and<br />

practices, rules and laws will also be required.<br />

In the case of a woman who owns a minor physical asset like land<br />

or cattle, or is involved in an income generation activity, providing<br />

the required inputs would improve the quality and productivity of these<br />

assets. A small piece of land can become very profitable if proper crops/<br />

trees are grown and irrigation, or water harvesting facilities are provided.<br />

Similarly, the productivity of a tree can be improved by making pest control<br />

and other yield enhancing techniques available.<br />

It would, however, be useful to try and build a good<br />

environment <strong>for</strong> bank linkage in the district. Some successful<br />

methods tried by others in the past are:<br />

a. Sensitise bank officers: The Lead Bank Officer (LBO)<br />

can play a major role <strong>for</strong> this purpose. DPMs have been<br />

asked to contact their LBO and request him to organize<br />

37


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

a sensitization workshop <strong>for</strong> bank<br />

officers who are working in the Project<br />

area.<br />

b. Attend Block Level Banker’s Committee<br />

Meeting: The DPM should make it a<br />

point to regularly attend the BLBC<br />

meeting. The WDCs have been asked<br />

to request State Governments to have<br />

the DPM nominated to the District and<br />

Block level Banker’s Committees. The<br />

field worker should bring her problems<br />

to the notice of the DPM and request<br />

her to discuss them at these meetings;<br />

c. Organise exposure visits <strong>for</strong> good SHGs to their bank<br />

branches;<br />

d. Organise exposure visits <strong>for</strong> local branch managers and<br />

bank staff to good SHGs in their service area; and<br />

e. Organise exposure visits of district level bank officers<br />

and NABARD officers to good SHGs. 3<br />

Audit of SHGs<br />

Definition: Checking of books of accounts and other<br />

registers <strong>for</strong> corrective action.<br />

A team of experienced local persons identified and trained<br />

by NGOs can handle it. Project can pay <strong>for</strong> training of such<br />

auditors. The main features of such audit could be:<br />

It should be done at six monthly intervals;<br />

The audit charges should be around Rs. 25 and should<br />

be paid by the group; and<br />

It should not be <strong>for</strong> finding faults and should focus on<br />

safety of members funds and group procedures. It<br />

should focus on the following:<br />

Proceeding register and other books of SHG;<br />

Verification of individual and bank passbooks;<br />

38<br />

3 How to handle defaults:<br />

The latest RBI instructions say that even if family members of SHG members are bank loan<br />

defaulters, the bank should not deny loans to these SHGs. The reason behind this is that the<br />

bank is granting the loan to the SHG and not to the individual member. However, the SHG<br />

should ensure that it does not grant loans to defaulting members.


SWA-SHAKTI<br />

Regularity of savings and loan repayments; and<br />

Members awareness about rules of the group.<br />

A brief and simple reporting <strong>for</strong>mat could be developed by<br />

WDC and the audit reports should be discussed in the<br />

next group meeting. Compliance of last audit report should<br />

be verified during subsequent audit.<br />

Formation of SHG clusters and their associations<br />

The Swa-Shakti project lays emphasis on the <strong>for</strong>mation of<br />

SHG clusters and the federation of such clusters. Generally,<br />

the SHG clusters can be <strong>for</strong>med at the level of one or a few<br />

villages. Cluster federations can be <strong>for</strong>med at the level of<br />

the block. The Department of Women & Child Development<br />

has brought out an interesting book <strong>for</strong> field workers<br />

entitled ‘ Networking of SHGs – A guide book’ that field<br />

workers should consult <strong>for</strong> guidance. <strong>Field</strong> workers are<br />

suggested to read the book <strong>for</strong> further in<strong>for</strong>mation.<br />

Micro-enterprise Development<br />

On-farm activities under the Swa-Shakti Project<br />

The experience of existing SHGs indicates that more than<br />

50 per cent of the loans sanctioned are used <strong>for</strong> agriculture<br />

related activities. The Swa-Shakti project will, there<strong>for</strong>e,<br />

identify the following categories of SHG members:<br />

a. Landless women with access to small pieces of land<br />

around their homes;<br />

b. Women with some land who are involved in the<br />

production of cereals; and<br />

c. Women with some land who are already growing cash<br />

crops.<br />

What assistance can the Project provide?<br />

The field worker will promote discussions between women<br />

and Government agricultural extension workers to identify<br />

the most appropriate activity. Training programmes will be<br />

designed on the basis of these discussions and after a rapid<br />

need assessment of members.<br />

39


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

The Project will support locally suitable soil and moisture<br />

conservation practices and implement them with assistance<br />

from community assets creation provisions. Some of these<br />

activities could be:<br />

Contour bunds;<br />

Trenching;<br />

Diversion drains;<br />

Nala drains; or<br />

Percolation ponds.<br />

Exposure visits to Krishi Vigyan Kendras (KVKs), extension<br />

units of agriculture universities and agricultural research<br />

institutions or to progressive farmers to learn best practices<br />

will also be organised and methods to improve the<br />

productivity of the land, such as the following, may be taught:<br />

Green manuring;<br />

Mulching;<br />

Vermi-composting;<br />

Bund and border planting of fodder;<br />

Hedge cropping of legumes;<br />

Improved inter-cropping and crop rotation practices;<br />

Promoting new vegetable crops and fruit tree<br />

cultivation; and<br />

Cultivation of vegetables, flowers, medicinal plants,<br />

herbs and spices.<br />

Local Krishi Vigyan Kendras and other expert organisations<br />

should be contacted by the NGO to conduct training<br />

programmes on above issues.<br />

Training in rearing small animals, arranging <strong>for</strong> better<br />

varieties of animals and better availability of fodder would<br />

improve the output of cattle. Access to veterinary services,<br />

disease management and improved nutrition practices would<br />

go a long way in keeping animals healthy. Such support<br />

services should be arranged by NGO and field worker.<br />

40


SWA-SHAKTI<br />

The focus of activities in different states will be as follows:<br />

Bihar and Jharkhand<br />

Gujarat<br />

Haryana<br />

Karnataka<br />

Madhya Pradesh<br />

Uttar Pradseh<br />

Moisture conservation activities;<br />

Water storage ponds and lift irrigation;<br />

Kitchen gardens;<br />

Cattle management;<br />

Post-harvesting value addition; and<br />

Horticulture.<br />

Soil and moisture conservation;<br />

Green manuring, composting;<br />

Dryland horticulture; and<br />

Cattle and small animal management.<br />

Floriculture;<br />

Soil and moisture conservation; and<br />

Organic farming.<br />

Soil and water conservation;<br />

Improved productivity of traditional crops;<br />

Dryland vegetables and horticulture;<br />

Floriculture and vegetables; and<br />

Food processing.<br />

Minor agricultural produce;<br />

Vegetable production;<br />

Mushroom growing; and<br />

Cattle and small animal management.<br />

Medicinal plants;<br />

Fodder and mushroom cultivation;<br />

Horticulture;<br />

Prosopis plantation in wasteland; and<br />

Soil and moisture conservation.<br />

<strong>Field</strong> workers should identify SHG members who need any of above inputs<br />

and provide their names to BDO. The BDO is expected to organise suitable<br />

training programmes <strong>for</strong> these members<br />

41


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Support activities should also be encouraged to help the<br />

women earn extra money. These could include:<br />

Processing of animal and agricultural products;<br />

Common storage facilities;<br />

Grading and packaging;<br />

Market outlet development;<br />

Transport arrangements;<br />

Introduction of drudgery-reduction technology;<br />

On-farm demonstration of technology packages;<br />

Training of para-vets;<br />

Networking with resource persons; and<br />

Setting up an advisory service to implement new<br />

initiatives.<br />

Assistance from other departments<br />

The DPIU and NGO will tie up with the on-going<br />

programmes of departments such as:<br />

Agriculture;<br />

Horticulture;<br />

Soil Conservation;<br />

Irrigation; and<br />

Animal Husbandry.<br />

Non-farm activities under the Swa-Shakti Project<br />

The Swa-Shakti Project also aims at improving the quality<br />

of micro-enterprises run by women and helping other<br />

members to take up viable micro-enterprises.<br />

42<br />

First Cycle<br />

It has been noted that women can start working with very<br />

small investment and low skill levels that require a high<br />

labour input. At this level of investment and skills, the<br />

enterprises would generally be in areas having considerable<br />

competition and, there<strong>for</strong>e, offer very little return. The first<br />

few enterprise-related loans to SHG members would be in<br />

the range of Rs.1,000 per member. With the most optimistic<br />

ratios, we cannot expect the women's daily earnings to<br />

exceed Rs.10-15. More often than not, women are paid<br />

less than Rs. 15 per day <strong>for</strong> 5-6 hours of labour. As a result,


SWA-SHAKTI<br />

Regularity of savings and loan repayments; and<br />

Members awareness about rules of the group.<br />

A brief and simple reporting <strong>for</strong>mat could be developed by<br />

WDC and the audit reports should be discussed in the<br />

next group meeting. Compliance of last audit report should<br />

be verified during subsequent audit.<br />

Formation of SHG clusters and their associations<br />

The Swa-Shakti project lays emphasis on the <strong>for</strong>mation of<br />

SHG clusters and the federation of such clusters. Generally,<br />

the SHG clusters can be <strong>for</strong>med at the level of one or a few<br />

villages. Cluster federations can be <strong>for</strong>med at the level of<br />

the block. The Department of Women & Child Development<br />

has brought out an interesting book <strong>for</strong> field workers<br />

entitled ‘ Networking of SHGs – A guide book’ that field<br />

workers should consult <strong>for</strong> guidance. <strong>Field</strong> workers are<br />

suggested to read the book <strong>for</strong> further in<strong>for</strong>mation.<br />

Micro-enterprise Development<br />

On-farm activities under the Swa-Shakti Project<br />

The experience of existing SHGs indicates that more than<br />

50 per cent of the loans sanctioned are used <strong>for</strong> agriculture<br />

related activities. The Swa-Shakti project will, there<strong>for</strong>e,<br />

identify the following categories of SHG members:<br />

a. Landless women with access to small pieces of land<br />

around their homes;<br />

b. Women with some land who are involved in the<br />

production of cereals; and<br />

c. Women with some land who are already growing cash<br />

crops.<br />

What assistance can the Project provide?<br />

The field worker will promote discussions between women<br />

and Government agricultural extension workers to identify<br />

the most appropriate activity. Training programmes will be<br />

designed on the basis of these discussions and after a rapid<br />

need assessment of members.<br />

39


SWA-SHAKTI<br />

Animal Husbandry<br />

The following activities may be tried <strong>for</strong> SHG members:<br />

Linkage to be established with local KVK and Extension<br />

Departments of agricultural Universities;<br />

Exposure visits to Krishi Vigyan Kendras (KVK), other<br />

extension organizations or progressive farmers;<br />

Training in cattle management, proper feeding, catt le<br />

diseases and cattle health camps to be organised;<br />

Arranging loans <strong>for</strong> purchase of more cattle;<br />

Intensive training of one group member as a para-vet;<br />

Linking with Govt. veterinary hospital; and<br />

Govt. Animal husbandry programmes to be studied & linked.<br />

Agriculture<br />

The following activities may be initiated <strong>for</strong> SHG members:<br />

Exposure visits to Krishi Vigyan Kendras, other extension<br />

organizations or progressive farmers;<br />

Intensive training on cropping pattern, high yielding seeds,<br />

fertilizers, pesticides, harvesting and storage methods;<br />

Organising demonstration programmes through expert<br />

organizations;<br />

Organising minor irrigation facilities through the Project's<br />

community asset funds;<br />

Land and watershed improvement;<br />

Training in the cultivation of better cash crops;<br />

Creation of community tool banks which can be run by the<br />

SHG;<br />

Seed and fertilizer banks; and<br />

Arrangement of loans to members <strong>for</strong> these activities.<br />

43


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

How to start On-farm activities?<br />

To support agriculture based (on-farm) income generation activities,<br />

field worker should begin by:<br />

Focusing on women who have land or can get involved in<br />

such activities;<br />

Collecting in<strong>for</strong>mation on their possible activities and<br />

training related needs;<br />

local resource persons and training institutions <strong>for</strong><br />

organising training programmes according to above needs<br />

and to provide subsequent guidance to the trainees;<br />

Organising training, demonstrations and exposure visits<br />

to useful institutions, places and model farmers; and<br />

Planning use of community assets funds <strong>for</strong> some of the<br />

support activities mentioned in this chapter.<br />

It is expected that by the end of second year of the SHG, field<br />

workers will organize on-farm training, exposure visits and<br />

demonstrations <strong>for</strong> at least one- third of the SHG members and<br />

due to this, there will be visible increase in their income.<br />

such earnings can only supplement the family income; they<br />

cannot become the main source of their livelihood. During<br />

the first cycle, not much assistance is required from the field<br />

worker. She can assist the member only in applying <strong>for</strong><br />

proper size of loan and some basic training in costing and<br />

quality improvement.<br />

Second Cycle<br />

The field worker would have to ensure certain inputs in<br />

terms of skill–building <strong>for</strong> SHG members to help them<br />

enter the second cycle of investment leading to<br />

enterprise growth and sustenance. Skill<br />

building needs to be in the area of managing<br />

an enterprise – costing, business planning,<br />

market study, value addition, etc. Questions<br />

such as:<br />

44<br />

What is required by the market?<br />

Is it possible to provide it?


SWA-SHAKTI<br />

45


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

How much would it cost?<br />

Is there competition from other suppliers?<br />

Can we add value to the same product by packing it in a<br />

better manner? and<br />

Ensuring that it is clean and hygienic depending on the<br />

market demands?<br />

Need to be asked to help women analyse the business<br />

environment. These inputs would make them ready to take<br />

up more skilled enterprises, which cater to the market<br />

demands and give higher returns as compared to the previous<br />

investment cycle.<br />

Third Cycle<br />

The real dent in their poverty will be made around the<br />

third cycle of investment, when they have sufficient<br />

experience and courage to undertake more skill and capital<br />

- intensive enterprises that have less competition. At this<br />

stage, returns are higher but the capital requirement is<br />

also significant.<br />

These cycles are summarised below:<br />

First Cycle: Likely investment of Rs.500-1,000 in the<br />

first year;<br />

Second Cycle: Likely investment Rs.5,000-10,000,<br />

any time during the second to fourth year; and<br />

Third Cycle: Likely investment Rs. 15,000 onwards,<br />

possibly in the fifth year or later.<br />

Problems faced by women<br />

Several difficulties confront rural women in starting a nonfarm<br />

activity 4 :<br />

a. Credit is not easily available;<br />

b. Most of them are uneducated and have problems<br />

organising their business and maintaining accounts;<br />

c. Line agencies have a rigid mind-set and lack gender<br />

46<br />

4 Source: Staff Appraisal Report: Rural Women’s Development and Empowerment Project


sensitivity;<br />

d. Due to their limited mobility, they have little<br />

knowledge of better opportunities outside their<br />

village;<br />

e. They lack confidence in dealing with officials; and<br />

f. <strong>Field</strong> workers do not realise that a poor woman cannot<br />

af<strong>for</strong>d to make a wrong business choice because the<br />

cost of mistakes is very high.<br />

The disadvantages of entrusting marketing<br />

services to the support agency<br />

When the support agency (in our case the NGO or<br />

WDC) tries to market the products made or grown<br />

by the women, group members do not learn much<br />

due to the following reasons:<br />

a. Women are then normally involved in wage-labour<br />

or piece-rate work and rarely become entrepreneurs;<br />

b. Their earnings remain very low;<br />

c. The support agency may not possess the necessary<br />

marketing skills and the women end up being blamed<br />

<strong>for</strong> a huge unsold inventory;<br />

d. There is no link between the women and the customer<br />

and the women get no direct feedback from the<br />

market; and<br />

e. Women are permanently dependent on the support<br />

agency.<br />

The most popular economic activities selected by rural<br />

women can be divided into six main categories 5 -<br />

a. Trading in vegetables, milk, fish, etc.;<br />

b. Activities based on traditional skills and local raw<br />

material like, embroidery, durrie weaving, etc.;<br />

c. Production of processed foods like papad, biscuits,<br />

spices, pickles, etc.;<br />

d. Traditional activities like printing, making notebooks,<br />

files, envelopes, etc.;<br />

e. Other traditional services like running small hotels,<br />

tea stalls, etc.; and<br />

SWA-SHAKTI<br />

5 Swa-Shakti project has listed more than 400 such activities. A list can be obtained from the<br />

Business Development Officer.<br />

47


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

f. Skill-based non-traditional services like hand pump<br />

repair, radio repair, running STD booths, etc.<br />

Major improvements in any of the above activities are possible<br />

with small additional investments and training. Women selling<br />

vegetables, <strong>for</strong> example, would benefit if timely and adequate<br />

loans are made available. Their profits would improve further<br />

if the loan is made available at an annual 24 per cent interest<br />

rate from the SHG instead of the 120 per cent charged by the<br />

moneylender. They can be taught the basic skills like costing,<br />

negotiations, grading, etc.<br />

Similarly, women involved in traditional skills like<br />

embroidery can benefit from improvements in design, colour<br />

combinations, better quality thread, technology and tools.<br />

Food processing activities can be improved through quality<br />

control, brand names, licenses, measuring and packaging<br />

instruments, etc.<br />

The FW can arrange the following assistance from the Swa-<br />

Shakti Project:<br />

48<br />

a. Skill training in identified activities;<br />

b. Micro-enterprise development training;<br />

c. Training in idea-generation, business planning, market<br />

surveys, marketing, product costing and negotiation skills,<br />

quality and inventory control;<br />

d. Providing a menu of options;<br />

e. Identification of locally available master crafts men and<br />

successful entrepreneurs to assist women;<br />

f. Follow up, quality control, design testing & packaging<br />

facilities and other non-financial assistance the women may<br />

need;<br />

g. Business counselling to women who have already taken up<br />

some activity;<br />

h. Assistance in conducting market surveys. The assistance<br />

should be facilitative only, like arranging accommodation,<br />

escort services, child minders, etc.;<br />

i. Participation in fairs and exhibitions, etc.; and<br />

j. Organising study visits to similar and successful enterprise.


It is suggested that once a woman has taken up some activity,<br />

the field worker can assess her training and support needs<br />

with the help of the Business Development Officer who will<br />

design specific training programmes with the help of the<br />

Marketing Coordinator (MC). The training programmes may<br />

cover the above areas along with opportunity-sensing and<br />

business management skills.<br />

Separate programmes will be needed <strong>for</strong> different types of<br />

enterprises. Women upgrading existing activities would need<br />

a short course on business concepts, accounts, costing,<br />

marketing strategies and some practical exercises.<br />

But women taking up more complex activities may need<br />

longer, more specialised training covering the above points<br />

along with rules and procedures, market studies, etc. The<br />

Project would fund specialised training agencies to develop<br />

specific programmes <strong>for</strong> them. The field worker is expected<br />

to identify these needs with the help of the Business<br />

Development Officer. The BDO will subsequently organise<br />

the training courses with the help of MC.<br />

The field worker must remember:<br />

Not to initiate discussion on income generation activities<br />

unless members are ready;<br />

The group should discuss the income generating<br />

activity be<strong>for</strong>e sanctioning a loan to one of its<br />

members;<br />

The member must decide the activity with assistance<br />

from the group. The field worker, however, will not<br />

play a definitive role in the discussions;<br />

Identify those already doing something, study their<br />

needs and provide assistance if<br />

required;<br />

The first few members<br />

should start income<br />

generating activities with<br />

group loans;<br />

All the members cannot start<br />

activities at the same time;<br />

SWA-SHAKTI<br />

49


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Summary — Non-farm activities<br />

Focus on women already involved in income generating<br />

activities;<br />

Focus on existing enterprises of these women;<br />

Provide business development services to them;<br />

Motivate other potential women and focus on economic<br />

activities, which they know about;<br />

Conduct skill survey;<br />

Develop menu of options;<br />

Training on skill upgradation, costing and negotiations;<br />

Linkages with banks and other schemes;<br />

Exposure visits to micro-enterprises similar to those they<br />

have started;<br />

Set up Business counselling centers to help women in<br />

starting and running income generating activities; and<br />

Making special interventions through expert institutions on<br />

pilot basis.<br />

Output – one third participants to be covered during the second<br />

year of SHG and one third of them to report income increase.<br />

In the beginning, small activities should be encouraged<br />

by the group;<br />

Skill development training will be organised only<br />

when the member is already involved in a trade and<br />

needs to upgrade her skills;<br />

The member must develop marketing links herself.<br />

The field worker should only play a facilitating role,<br />

that is, she should not herself get involved in<br />

marketing; and<br />

The field worker must not promise any financial<br />

benefits.<br />

Convergence<br />

Swa-Shakti SHGs can be converged with services offered<br />

by other departments in following sectors:<br />

50<br />

Education/literacy;<br />

Safe drinking water/water supply;<br />

Nutrition;


Access to support services, awareness raising, legal<br />

literacy and violence against women;<br />

Credit;<br />

Primary health including immunization, reproductive<br />

health, etc;<br />

Sanitation;<br />

Skill development;<br />

Housing;<br />

Non conventional energy;<br />

Rural development;<br />

Social <strong>for</strong>estry; and<br />

Agriculture.<br />

Admittedly, it will not always be possible to bring together<br />

every scheme in these areas immediately. To begin with,<br />

attempts could be made to converge a few important<br />

schemes and, with experience, more schemes could be<br />

added. The following steps could be taken <strong>for</strong> this purpose:<br />

Seven to eight most important schemes which are being<br />

implemented in the block should be identified in<br />

consultation with SHGs;<br />

A “convergence workshop” in every Swa-Shakti block<br />

should be organized with the help of the Block/ Taluka<br />

Development Officers;<br />

The group leaders of mature SHGs should be invited to<br />

attend the workshop and they should be given guidance<br />

on these important schemes, benefits under individual<br />

schemes, qualifications of the “beneficiaries”, documents<br />

required and whom to approach;<br />

Printed details of these schemes and their <strong>for</strong>ms should<br />

also be given to the SHG leaders;<br />

The group leaders should be asked to directly approach<br />

these officials and the BDO in future;<br />

Similar exercise should be conducted with the bankers<br />

with the help of Lead Bank Officer of the district; and<br />

This workshop should be followed by another “Bank<br />

Linkage Training Programme” <strong>for</strong> the leaders of the<br />

mature SHGs.<br />

SWA-SHAKTI<br />

51


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

How to converge other schemes?<br />

There are very few models in the country that offer guidance<br />

on this issue. A mix of the following approaches could<br />

initially be followed:<br />

1. The schemes can be converged through a person. A<br />

group leader or any person from the village can become<br />

the nodal person <strong>for</strong> receiving in<strong>for</strong>mation and <strong>for</strong>ms<br />

<strong>for</strong> various schemes. The village level workers can also<br />

contact her to provide in<strong>for</strong>mation on their schemes;<br />

2. It is also possible to start convergence by setting up a<br />

small inter-departmental team of village level<br />

functionaries. This team could visit the village<br />

periodically and meet interested persons; and<br />

3. The cluster association can identify the needs of member<br />

groups and identify the schemes that would satisfy these<br />

needs. The cluster will obtain details of these schemes,<br />

their <strong>for</strong>ms and provide them to member groups.<br />

4. Integration of schemes <strong>for</strong> women at the level of NGO:<br />

The Department of Women and Child Development<br />

implements more than a dozen useful and very flexible<br />

schemes <strong>for</strong> the development of women. Some of the most<br />

popular schemes are:<br />

a. Loan schemes of RMK;<br />

b. Family Counselling Centres of CSWB;<br />

c. Condensed Courses of Education of CSWB;<br />

d. Socio-economic Programme (NORAD);<br />

e. Support to Training <strong>for</strong> Employment Programme<br />

(STEP);<br />

f. Working Women Hostels; and<br />

g. Short Stay Homes.<br />

52<br />

Above schemes are implemented through NGOs and are<br />

available to women in any part of the country. The<br />

Department has brought out a handbook called “Schemes<br />

<strong>for</strong> Assistance” which gives complete in<strong>for</strong>mation on these<br />

schemes.


These schemes should be discussed with the SHG members.<br />

The NGO should then prepare proposals <strong>for</strong> bringing the<br />

useful schemes to SHGs. The Project can provide some<br />

financial assistance to NGOs <strong>for</strong> preparing proposals with<br />

the help of experts.<br />

Copies of these proposals should be sent to the WDC and<br />

CPSU also so that they can follow up the proposals at various<br />

levels.<br />

Simple steps, taken carefully, can create a big impact in<br />

the area of convergence. The following could be tried in the<br />

beginning:<br />

Start convergence by collecting literature on various<br />

schemes useful <strong>for</strong> rural women, along with the necessary<br />

<strong>for</strong>ms, and make it available to every women's group;<br />

Provide a large number of blank <strong>for</strong>ms of various<br />

schemes of other departments to women’s groups. In<br />

rural areas it is very difficult to obtain <strong>for</strong>ms <strong>for</strong><br />

these schemes. This step could create awareness of<br />

the schemes and the convergence will start taking<br />

place; and<br />

Start organising field visits <strong>for</strong> functionaries of other<br />

departments to the women’s groups.<br />

Role of the District Project Coordination Committee<br />

(DPCC)<br />

The Project stipulates that there should be such a committee<br />

in every district, which should, normally be chaired by the<br />

District Collector. This committee plays following major roles:<br />

Periodically reviews the progress and per<strong>for</strong>mance of<br />

the Project in the district;<br />

Reviews the status of decisions taken in its earlier<br />

meetings;<br />

Identifies problems and finds solutions <strong>for</strong> them;<br />

Identifies the schemes that can be converged with the<br />

Project at the district level. The District Collector can help<br />

in converging many important schemes even without any<br />

<strong>for</strong>mal orders from the State Government;<br />

SWA-SHAKTI<br />

53


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Role of Government departments in the Swa-Shakti Project<br />

District and block level Government agencies<br />

can play an important role in making the<br />

Swa-Shakti groups sustainable. It is,<br />

there<strong>for</strong>e, suggested that they are involved<br />

in the activities of the SHGs.<br />

There is an abundance of Government<br />

schemes to suit every eventuality. Majority of<br />

the needs of the SHGs can be satisfied if these<br />

schemes are systematically brought to the<br />

notice of the Swa-Shakti groups. These<br />

schemes are permanent and will remain<br />

available to SHG members even after the<br />

closure of Swa-Shakti Project. Moreover, many<br />

of these agencies, particularly in agriculture,<br />

animal husbandry, cottage industries, health,<br />

etc., have trained persons who can be of help<br />

to our groups. Some of them have very good<br />

training facilities, IEC or awareness-building<br />

material and grass roots level outreach. The<br />

women participating in Swa-Shakti Project<br />

should, avail of the services offered by these<br />

agencies.<br />

In return, the Swa-Shakti Project could offer<br />

them an efficient delivery system and an<br />

effective monitoring system that would<br />

ensure that the benefits quickly reach the<br />

target group. The Project also offers highly<br />

motivated and trained SHG members who can<br />

set an example <strong>for</strong> others.<br />

Government officials can play the following<br />

roles in Swa-Shakti Project:<br />

54<br />

Provide in<strong>for</strong>mation to SHG members on<br />

their schemes;<br />

Provide IEC and other material to the<br />

groups;<br />

Train SHG members under their regular<br />

programmes;<br />

Identify their beneficiaries from the Swa-<br />

Shakti groups and link them with<br />

Government schemes;<br />

Attend to complaints and requests made<br />

by Swa-Shakti members;<br />

Organise field visits and create a strong<br />

network of persons who can work <strong>for</strong><br />

women’s empowerment;<br />

Act as resource persons <strong>for</strong> Swa-Shakti<br />

activities; and<br />

Participate in review meetings and offer<br />

their expertise to the DPIU.<br />

<strong>Field</strong> workers should regularly invite the<br />

village level Government functionaries to<br />

attend their training programmes and<br />

workshops. They should also encourage<br />

SHGs to participate in the programmes of<br />

other departments. DPMs should compile and<br />

publish the details of useful programmes of<br />

these departments.<br />

In order to achieve these aims, the field<br />

workers, NGOs and DPMs should provide<br />

copies of Swa-Shakti publicity and other<br />

resource material to the local Government<br />

officials. They can also identify areas <strong>for</strong><br />

mutual help. The field workers and DPMs<br />

should regularly contact these officials and<br />

in<strong>for</strong>m them about the developments in the<br />

Project. If required, they should work as<br />

resource persons in the programmes of other<br />

agencies and also involve them in planning<br />

meetings where functionaries of these<br />

departments can offer their expertise. Some<br />

field visits <strong>for</strong> these officials should also be<br />

organized along with block and district level<br />

sensitization workshops <strong>for</strong> line<br />

departments.<br />

The field workers and DPMs should be clear<br />

on the roles of other departments and not<br />

hesitate in seeking their help when required.


Improves the involvement of bankers in the Project;<br />

Resolves other local level problems;<br />

Asks other departments to promptly take action on the<br />

requests of SHGs;<br />

Promotes the Swa-Shakti concept among other<br />

departments;<br />

Shares the IEC material of Swa-Shakti and other<br />

programmes with each other;<br />

Plans major events with the involvement of SHG members;<br />

and<br />

Provides better resources to the Project.<br />

The DPMs should finalise a regular agenda <strong>for</strong> these<br />

meetings which would contain the above items. The field<br />

workers and partner NGOs should bring their problems to<br />

the notice of the DPM so that these can be discussed at<br />

the DPCC meetings.<br />

Although every State Government has agreed that the<br />

DPCC would be chaired by the District Collector, but<br />

should he be busy, these meetings may be chaired by any<br />

other senior officer like the ADM, RDC, etc. It should,<br />

however, be ensured that the Committee meets at least<br />

once every quarter. The DPMs should ensure that proposals<br />

<strong>for</strong> holding the meeting are processed in time, every<br />

member has received the background papers and the<br />

Chairperson is properly briefed about the important items.<br />

The DPM should also ensure that the minutes are properly<br />

recorded and issued immediately so that the concerned<br />

departments have adequate time to take action on the<br />

decisions of the committee.<br />

The Project Director and the Managing<br />

Director should personally meet the<br />

Collector and request him to hold the<br />

meetings of DPCC every quarter.<br />

What action can the SHG take if<br />

local agencies are not per<strong>for</strong>ming their role?<br />

A mature, experienced Swa-Shakti SHG must demand its<br />

rights from various government agencies. Village level<br />

SWA-SHAKTI<br />

55


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

officials, expected to per<strong>for</strong>m various tasks <strong>for</strong> the village,<br />

are sometimes either indifferent or inefficient. It is the duty<br />

of SHGs to protest against non-per<strong>for</strong>ming officials.<br />

SHGs should discuss the following at their meetings:<br />

Whether all rationed goods are available in the Fair Price<br />

Shop?<br />

Is the Fair Price Shop owner charging the right price <strong>for</strong><br />

these goods?<br />

Are school teachers regularly attending school? Are they<br />

effectively teaching?<br />

Are the facilities (books, uni<strong>for</strong>ms and mid-day meals)<br />

meant <strong>for</strong> the children, regularly available?<br />

Does the village revenue officer regularly visit his office?<br />

Is the anganwadi centre in the village running properly?<br />

Are the children getting the facilities promised (toys,<br />

food and books) from the anganwadi centre?<br />

Are the various beneficiary-oriented schemes (like widow's<br />

pensions, house-sites <strong>for</strong> the landless, rural insurance<br />

schemes, etc.) reaching needy and deserving women?<br />

Is the ANM regularly visiting the village and per<strong>for</strong>ming<br />

her duties?<br />

What are the exact tasks of local government workers?<br />

Do they follow a schedule <strong>for</strong> their visits and meetings in<br />

the village?<br />

(* The field worker should collect in<strong>for</strong>mation on the roles of these officials and their schedules<br />

and keep the SHG members in<strong>for</strong>med).<br />

This is just an illustrative list. In case of problems with<br />

officials, the SHG should take action by:<br />

Summary - Convergence<br />

56<br />

Identify 7-8 beneficiary oriented schemes;<br />

Prepare pamphlets <strong>for</strong> SHGs;<br />

Convergence workshop to be organized at block level;<br />

Guard file; and<br />

In<strong>for</strong>mation board.


Meeting the concerned village level government worker<br />

and asking him to function properly;<br />

Writing to, or personally meeting his/her superior officer<br />

to take action;<br />

Writing to the local newspaper about the problem; and<br />

Writing to the District Magistrate or the concerned MLA or<br />

MP to make representations to resolve the problem.<br />

Networking<br />

Role of Clusters and Federations 6<br />

Sharing Experiences and Collective Action:<br />

collective knowledge building and leadership;<br />

supporting weak groups;<br />

solving inter-group and intragroup<br />

disputes/problems;<br />

promoting new groups;<br />

training SHG members and<br />

leaders in running SHGs;<br />

monitoring SHGs progress<br />

towards empowerment of its members;<br />

lobbying <strong>for</strong> policy changes and<br />

resource mobilisation (government funds,<br />

schemes, bank funds); and<br />

promoting representation of SHGs in<br />

appropriate <strong>for</strong>a.<br />

Management of Business Activities:<br />

Undertaking business activities such as purchase of<br />

raw materials and marketing in bulk either directly<br />

or through business promotion associations or producer<br />

groups <strong>for</strong>med amongst the members.<br />

Provision of Financial Services:<br />

audit facilities;<br />

inter-group lending of surplus funds generated by some<br />

groups to member groups wishing to borrow additional<br />

funds;<br />

acting as a financial intermediary on behalf of banks,<br />

receiving larger loans to be passed on as smaller<br />

loans to member SHGs; and<br />

SWA-SHAKTI<br />

6 Source: Staff Appraisal Report: Rural Women’s Development and Empowerment Project.<br />

57


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

providing specific purpose saving and credit services.<br />

Provision of Social Services:<br />

management of certain community services (crèches,<br />

maintenance of drinking water supplies); and<br />

providing social security schemes such as life<br />

insurance, cattle insurance, health care, economic<br />

security schemes <strong>for</strong> women. Also, conducting health<br />

camps, cattle camps and awareness generation<br />

camps.<br />

Guidelines <strong>for</strong> the <strong>for</strong>mation of Cluster Associations<br />

Some key factors in the <strong>for</strong>mation of cluster associations are:<br />

58<br />

It is essential that cluster associations emerge naturally,<br />

based on a demand generated from the SHGs themselves.<br />

Initially, some <strong>for</strong>m of in<strong>for</strong>mal clustering should be tried<br />

out. The field worker could help by organising exposure<br />

visits, meetings and joint training programmes <strong>for</strong><br />

members from various SHGs through monthly<br />

interactions. But she should identify and train those<br />

group leaders who have time and are highly motivated;<br />

Membership may range from 15 to 20 SHGs, or 225 to<br />

400 members and only groups that are stable should join;<br />

The <strong>for</strong>mation of cluster associations can start 18<br />

months after the <strong>for</strong>mation of the SHGs in that area;<br />

Ideally, a cluster should include only those groups that<br />

are located within easy reach of each other so that leaders<br />

can attend meetings regularly without incurring high<br />

transport costs. The cluster association should also be<br />

located in the service area of a bank branch or a key<br />

extension worker. Decisions on these points will,<br />

however, need to be taken by the concerned SHG members;<br />

The cluster association should fix its own procedures<br />

and criteria <strong>for</strong> membership, admission procedures and<br />

membership fees. It should allow only a stable and well<br />

working group to join; and<br />

Member SHGs should pay an admission fee and annual<br />

contribution to cover the association's operating costs.<br />

Some additional fees could also be charged <strong>for</strong> services<br />

provided. For example, the association may take bulk<br />

loans from the Revolving Fund, or the RMK, <strong>for</strong> its


SWA-SHAKTI<br />

member SHGs and charge a small<br />

margin to cover its costs.<br />

NGOs and the field worker play an<br />

important role in the <strong>for</strong>mation of<br />

cluster federations. Their assistance is<br />

important in:<br />

Identifying SHG representatives and<br />

their training;<br />

Developing interactions among the<br />

SHGs in<strong>for</strong>mally at first, and then <strong>for</strong>mally;<br />

Registering Cluster Associations;<br />

Facilitating the election of office bearers, developing rules,<br />

roles and responsibilities in a participatory manner;<br />

Training office bearers; and<br />

Providing expert staff to help the cluster association in<br />

the beginning.<br />

<strong>Field</strong> workers are suggested to read the book “Network of<br />

Self-help groups — A guide book” <strong>for</strong> further in<strong>for</strong>mation.<br />

Following mistakes are being committed while <strong>for</strong>ming<br />

Cluster Associations:<br />

The names of SHGs, which would become members of<br />

a Cluster Association are decided by the NGO or DPM;<br />

Artificial geographic area like the area of Nyay Panchayat<br />

are <strong>for</strong>ced on the SHGs;<br />

The role and activities of Cluster Association are decided<br />

by the NGO or DPM and the individual SHGs are not<br />

consulted;<br />

The Swa-Shakti Project would provide the<br />

following assistance to cluster associations:<br />

Rent <strong>for</strong> the association’s office <strong>for</strong> two years;<br />

Purchase of furniture, registers, etc.;<br />

Training office bearers and staff;<br />

Salary of one staff <strong>for</strong> one year;<br />

Reimbursement of postage and stationary expenses; and<br />

Travel of office bearers <strong>for</strong> one year.<br />

59


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

The contribution which is to be made by each SHG is<br />

decided by others and SHGs may not be happy with it;<br />

Representatives of SHGs are decided by others. It is not<br />

necessary that every SHG will decide to nominate its<br />

President as Cluster Representative; and<br />

Cluster Association decides to per<strong>for</strong>m the same roles<br />

which the SHGs are already successfully per<strong>for</strong>ming.<br />

Although it appears a good idea to completely plan everything<br />

and have standard rules, it does not work in practice,<br />

especially in case of a social sector project. The participants<br />

are likely to see the Cluster Association as a structure which<br />

is the need of project implementers and not as a structure<br />

which is to support their needs. Similarly, the Cluster<br />

Associations <strong>for</strong>med in this manner may either be insensitive<br />

to the real needs of the SHGs or may start per<strong>for</strong>ming those<br />

functions which the SHGs were successfully per<strong>for</strong>ming.<br />

The basic idea of cluster <strong>for</strong>mation is to help the SHGs and<br />

not to take away their powers and responsibilities.<br />

60<br />

It should always be remembered that:<br />

Clusters should emerge as a result of the natural needs<br />

of the SHGs. FW should not try to <strong>for</strong>ce the Cluster<br />

Association;<br />

Clusters Associations are supposed to help the SHGs and<br />

per<strong>for</strong>m only those activities which are difficult <strong>for</strong> the<br />

SHG to per<strong>for</strong>m due to its small size or distant location;<br />

SHGs should realize the need and importance of the<br />

Cluster Association;<br />

The expenditure of Cluster Associations should be<br />

controlled by the SHGs;<br />

Every SHG member should be member of the General<br />

Body of the Cluster Association. They should be trained<br />

on their rights and responsibilities towards the Cluster<br />

Association;<br />

SHGs should be able to control the Cluster Association.<br />

Such control should be by way of:<br />

Deciding the membership;<br />

Deciding the admission procedure;<br />

Deciding the monthly and annual contribution;


Deciding the constitution and rules of the Cluster<br />

Association;<br />

Deciding the activities of the Cluster Association;<br />

Deciding the staff of the Cluster Associations and their<br />

terms; and<br />

SHG leaders should be trained on their role in <strong>for</strong>mation<br />

of Cluster Association.<br />

Some tips <strong>for</strong> <strong>for</strong>mation of Cluster Association<br />

It is easier to <strong>for</strong>m a Cluster association if the SHG<br />

members of that area are trained jointly;<br />

The field worker should organize joint meetings of all SHG<br />

leaders from her area at least once in two months. Slowly,<br />

the meeting would get converted into a Cluster Association;<br />

SHGs from very close geographic area should be<br />

motivated to <strong>for</strong>m Cluster Association. This will save<br />

transportation cost and time;<br />

The SHGs can consider to <strong>for</strong>m a Cluster Association in<br />

the service area of the local bank. This will help in better<br />

bank linkage in future;<br />

All the operation costs of the Cluster Association are to<br />

be borne by the SHGs. The Project can provide very<br />

limited financial support. It is, there<strong>for</strong>e, necessary that<br />

only common and very important roles are handed over<br />

to the Cluster Association;<br />

An ideal size <strong>for</strong> Cluster Association is of 15-20 SHGs,<br />

which means total membership size of 200-400 members;<br />

Potential leaders and opinion makers from the SHGs<br />

should be thoroughly trained in the roles and<br />

responsibilities of the cluster be<strong>for</strong>e actual work starts;<br />

Similarly, the SHG members should also be trained in<br />

the roles of cluster and how are they going to function.<br />

This will avoid many conflicts later;<br />

Formation of Cluster Associations should start as soon<br />

as the SHGs are 12 months old; and<br />

Formation of a cluster will take 3-4 months. FW should<br />

not hurry this activity.<br />

Possible Roles of the Cluster Associations:<br />

A list of possible activities is given below. The <strong>Field</strong> <strong>Worker</strong><br />

and DPMs should ensure that this list is discussed with each<br />

SWA-SHAKTI<br />

61


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

SHG and initially only few important activities are assigned<br />

by the SHGs to the Cluster Association. As the association gains<br />

some experience of handling these activities, the member SHGs<br />

can assign some more activities to the Cluster Association.<br />

Supporting weak groups;<br />

Solving the disputes within the groups;<br />

Promoting new groups;<br />

Training SHG leaders in running of SHGs;<br />

Monitoring action plans of SHGs;<br />

Arranging health care services <strong>for</strong> members;<br />

Organising literacy classes <strong>for</strong> members;<br />

Arranging IEC material <strong>for</strong> members;<br />

Arranging bank loans and sharing the loans with<br />

member SHGs;<br />

Arranging loans from revolving corpus;<br />

Arranging linkage of other schemes;<br />

Implementing some schemes of Government;<br />

Promoting representation of SHGs in important <strong>for</strong>um;<br />

Purchase of common raw materials <strong>for</strong> the members;<br />

Marketing of common goods produced by members;<br />

Training SHGs in market survey, costing and designing;<br />

Auditing group accounts;<br />

Inter-group lending of surplus funds generated by some<br />

groups;<br />

Arranging insurance schemes <strong>for</strong> the members; and<br />

Management of community services like crèche,<br />

drinking water supply, etc.<br />

Activities mentioned in the beginning do not require much<br />

experience and can be handled by a new Cluster Association.<br />

62<br />

Subsequent activities will depend on:<br />

The capacity of Cluster Association;<br />

Resources of Cluster Association;<br />

Training provided by the NGO to the office bearers of<br />

Cluster Association;<br />

Support provided by the Project to the Cluster Association;<br />

Need of the member SHGs;<br />

Strength of the member groups; and<br />

Quality of the leadership of the Cluster Association.


Funding of Cluster Association<br />

The Cluster Association should start generating its resources<br />

from the beginning. It may have following sources of funds:<br />

Annual contribution from member SHGs;<br />

Fees <strong>for</strong> the services provided to the members;<br />

Commission on income generating activities; and<br />

Interest charged on the loans provided to the member<br />

SHGs.<br />

SWA-SHAKTI<br />

To summarise, FW can take following steps<br />

Study the possibilities, in<strong>for</strong>mally consult the SHG members<br />

and read as much literature on cluster <strong>for</strong>mation as possible<br />

and clear all your doubts be<strong>for</strong>e initiating the activity;<br />

One month campaign with SHGs <strong>for</strong> need of clusters, role<br />

and procedures;<br />

Start joint training programmes and meetings of SHG<br />

leaders from your area and see which leaders are strong<br />

personalities, which leaders do not get along and what are<br />

the problems of SHGs which are common;<br />

Discuss the need of cluster <strong>for</strong>mation with the leaders and<br />

SHG members and try to prepare a blue print of possible<br />

activities, possible rules and financial contribution which<br />

would be expected from the members;<br />

Call a meeting of all members of the SHGs and discuss the<br />

complete proposal with them. Do not rush through or impose<br />

your views. Patiently consider the opinion of the members<br />

and then help them in selecting one member from each<br />

group to further discuss these views. These members will<br />

<strong>for</strong>m a committee;<br />

Help the committee members to take a decision on the need<br />

of cluster, its membership, its roles and its rules;<br />

Meanwhile organize a study visit of SHG leaders to a nearby<br />

cluster and discuss the need <strong>for</strong> a cluster during every visit<br />

to the SHGs;<br />

Discuss the views of the Committee with every SHG during<br />

the visits and once all SHGs come to some conclusion, help<br />

them to implement these decisions;<br />

Translation of networking book in Gujarati and Kannada; and<br />

Development of SHG and field worker level pamphlets.<br />

63


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Swa-Shakti Project can provide some assistance to newly<br />

<strong>for</strong>med Cluster Association. The SPMU will develop standard<br />

norms <strong>for</strong> this purpose after consulting the NGOs.<br />

SHG Sustainability and Withdrawal<br />

Swa-Shakti is the first major project to decide that:<br />

(a) Its SHGs should become sustainable;<br />

(b) Its SHGs should <strong>for</strong>m their own networks; and<br />

(c) The roles of NGOs, WDCs and the CPSU must<br />

change along with the levels of growth achieved by the<br />

SHGs.<br />

To achieve these aims, field workers should ensure that<br />

from the second year:<br />

a. The group’s internal practices have stabilised;<br />

b. It has become financially viable;<br />

c. It has started networking with other similar groups and<br />

the capacity of these networks has improved;<br />

d. The Swa-Shakti groups are safeguarded against<br />

immature “groups” of other programmes;<br />

e. SHGs are actively involved in community based activities;<br />

and<br />

f. SHGs benefit from a large number of government schemes<br />

and interact with government officials.<br />

The time taken to stabilise the group’s internal practices such<br />

as zero drop-out rate, regularity of savings, loan repayment,<br />

handling of various activities without the help of the field<br />

worker, etc., will determine its level of maturity. At the same<br />

time, the group's financial sustainability would depend on<br />

the growth in its income and its capacity to meet the costs of<br />

some of the services it receives from the project.<br />

64<br />

There are very few models of networking at cluster and<br />

federation level. Formation of these networks is time<br />

consuming and requires a different kind of input. There<br />

are programmes like the Swaranjayanti Gram Swarojgar<br />

<strong>Yojana</strong> that follow a subsidy based approach to group


<strong>for</strong>mation. An issue frequently raised is: should the SHG<br />

absorb such a high dose of subsidy at a <strong>for</strong>mative stage (or<br />

at any stage)? Few experts ask why SHG members should<br />

be denied benefits of subsidies that would have become<br />

available to them in the normal course? This issue should<br />

be resolved by the SPMU and DPIUs.<br />

Following suggestions are made <strong>for</strong> sustainability of SHGs:<br />

a. It should be made clear to every member that the WDC<br />

and Government would withdraw their assistance after<br />

May 2004. The NGO, being the local organisation, would<br />

retain some link with the SHG and its clusters, possibly<br />

on a payment basis;<br />

b. Strong clusters and federations are normally essential<br />

be<strong>for</strong>e effecting complete withdrawal. The networking<br />

process should commence once the groups are more than<br />

a year old. Prior to this, in<strong>for</strong>mal meetings among the<br />

groups can prove effective;<br />

c. Organisation building is not an easy task and<br />

considerable time, training and nurturing is required to<br />

<strong>for</strong>m a strong cluster. Moreover, unless these structures<br />

are really needed by the SHGs and are per<strong>for</strong>ming tasks<br />

really required by the SHGs, these bodies will not become<br />

sustainable;<br />

d. A group based on credit or any other single activity, cannot<br />

become sustainable in the long term. Effective<br />

convergence with other local schemes and government<br />

machinery is a necessity <strong>for</strong> this purpose;<br />

e. Groups should, at the same time, be involved in<br />

community-based activities. The example of the Indira<br />

Mahila <strong>Yojana</strong> in Rohru may be cited where, although<br />

the SHGs were neither well trained, nor strong in<br />

procedural matters, they were highly motivated and<br />

successful because of their involvement in community<br />

matters; and<br />

f. The process of withdrawal should be gradual and a time<br />

frame should be fixed by every NGO to withdraw from<br />

non-financial services and financial services.<br />

SWA-SHAKTI<br />

65


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

These six factors <strong>for</strong> sustainability are<br />

discussed in detail below:<br />

1. Stability of the group’s internal<br />

practices<br />

A fully developed group should be<br />

capable of handling issues related to:<br />

The leadership of the group;<br />

Taking decisions regarding group<br />

matters, both financial and nonfinancial;<br />

Problem solving and conflict resolution in the group;<br />

Maintenance of accounts; and<br />

Establishing and maintaining linkages with banks,<br />

government agencies, NGOs, etc.<br />

Individual members should be able to:<br />

increase their income by expanding existing income<br />

generating activities or initiating new ones;<br />

become more influential in taking decisions regarding<br />

their family’s economic matters;<br />

gain self-respect and dignity in their families and the<br />

community; and<br />

develop the confidence to interact with outsiders.<br />

2. Improved financial viability of the group<br />

The group must be able to pay <strong>for</strong> the following from its<br />

own income:<br />

Cost of stationery, books and records;<br />

Conveyance of its members when they go on group<br />

work;<br />

Cost of postage;<br />

Interest payable on loans from the bank or revolving<br />

fund;<br />

Loans that have defaulted;<br />

Cost of its other activities;<br />

Partial cost of training programmes and demonstration<br />

camps organized at the village or at cluster level; and<br />

Membership charges of cluster association.<br />

66


3. Networking with other similar groups<br />

The Group should become member of a cluster<br />

association and the cluster association should be able<br />

to per<strong>for</strong>m at least two activities that were earlier<br />

undertaken by the field worker and NGO.<br />

4. Safeguarding against immature groups<br />

Majority of poor families should be encouraged to<br />

join the Swa-Shakti Project;<br />

These Swa-Shakti groups are<br />

involved in at least two<br />

permanent activities. At least<br />

one of these would be a social<br />

activity;<br />

The field worker visits these<br />

groups regularly, attends their<br />

meetings and helps to solve<br />

their problems; and<br />

The Project provides useful<br />

training and literature to these groups.<br />

5. Community based activities of the group<br />

The Group should be involved in at least one or two of<br />

the following activities in the village:<br />

Sanitation related activities;<br />

Health related activities;<br />

Literacy related activities;<br />

Campaign against atrocity against women;<br />

Campaign against alcoholism;<br />

Ensuring regular attendance by government officials;<br />

Attending Gramsabha meetings;<br />

Arranging drinking water facilities;<br />

Social <strong>for</strong>estry related activities;<br />

Campaign against corruption; or<br />

Any other socially relevant activity.<br />

Access to other government schemes<br />

All members of the group must be in<strong>for</strong>med of other<br />

government schemes. Group members should apply to some<br />

of these schemes and identify other persons, who should<br />

participate in these schemes.<br />

SWA-SHAKTI<br />

67


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Since the Swa-Shakti Project will end in May 2004, every<br />

field worker should discuss these issues with her group and<br />

establish a time frame <strong>for</strong> the group to achieve the above.<br />

This should also become part of group’s action plan.<br />

DPMs will review the level of sustainability at every review<br />

meeting with the field worker and NGO.<br />

Cost sharing by the SHGs<br />

The table below lists some possible activities where Swa-<br />

Shakti groups must share costs:<br />

Activity Share of SHG When SHG should<br />

start sharing cost<br />

Group establishment Full cost The material will be<br />

material<br />

provided free of cost<br />

only once by the project.<br />

Subsequent material to<br />

be paid by the group<br />

Travel cost of block level Full From the beginning<br />

meetings and training<br />

within the block<br />

Travel cost <strong>for</strong> state level Full After two years<br />

training/visits<br />

Travel cost <strong>for</strong> out 25 per cent From 1 January, 2002<br />

of state visits<br />

Cost of training on health, 20 per cent From 1 January 2002<br />

agriculture, animal husbandry<br />

and skill development<br />

Tuition <strong>for</strong> school going girls 50 per cent From the beginning<br />

Recurring cost of crèches Full From the beginning<br />

Cost of creation of 10 per cent From the beginning<br />

community assets<br />

Cost of making Full From 1 January 2002<br />

representations to officials<br />

Replenishment of Full From the beginning<br />

medicines <strong>for</strong> First-Aid Box<br />

68<br />

Revolving fund No subsidy From the beginning


SWA-SHAKTI<br />

Some important parameters that could be used to assess the sustainability of Swa-Shakti groups:<br />

Area<br />

Groups’ internal<br />

practices<br />

Groups’ financial<br />

viability<br />

Networking<br />

Saturation<br />

Participation in<br />

community activities<br />

Parameter<br />

Attendance – 90 per cent<br />

Meetings – at least 2 per month<br />

Training – 1 training programme per member every 18 months<br />

Savings – monthly and regular<br />

Loans – 1 loan per member every two years<br />

Repayment of loan - 100 per cent<br />

Record management – own arrangements by the group after<br />

18 months<br />

Average group membership – 15 or more members per group<br />

Proportion of shy members – less than 25 per cent after two years<br />

The group will pay all the costs (mentioned in the earlier table<br />

on cost sharing) from its own funds.<br />

Cluster is <strong>for</strong>med<br />

Cluster leaders are trained<br />

Cluster begins to per<strong>for</strong>m a few tasks<br />

Cluster has own funds <strong>for</strong> its activities<br />

At least 70 per cent poor families in the village are covered under<br />

the Swa-Shakti Project<br />

Group's participation in any 4 of the following activities:<br />

Forestry<br />

Health<br />

Sanitation<br />

Drinking water<br />

Education & literacy<br />

Panchayati Raj<br />

Atrocities against women or<br />

Any other significant local problem<br />

Participation in Participation of a few members in the schemes of any 4<br />

government sectors mentioned below:<br />

schemes<br />

Health<br />

Community development<br />

Panchayati Raj<br />

Education<br />

Agriculture<br />

Welfare<br />

Industry<br />

Banks<br />

Rural Development<br />

69


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

70


SWA-SHAKTI<br />

Section IV: Other activities<br />

Community Asset Creation<br />

Revolving Corpus<br />

Literacy<br />

Drudgery Reduction<br />

Health<br />

Child Care centres<br />

Working with adolescent girls<br />

71


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Section IV: Other activities under Swa-Shakti project<br />

Community Asset Creation<br />

The level of women’s participation in economic work and<br />

community activity, is often affected by the degree of<br />

drudgery women face. Drudgery is the time and energy<br />

required in routine tasks such as fetching water, collecting<br />

or cutting fodder and fuel wood, etc. The project provides<br />

funds that the SHGs can use to create assets that will help<br />

the members reduce their drudgery 7 :<br />

a. The Project would assist SHGs to create needed assets<br />

like drinking water facilities, sanitation, multipurpose<br />

halls and acquiring teaching and learning material <strong>for</strong><br />

schools or pre-school groups;<br />

b. The maximum amount available to a village from the<br />

project would be Rs.100,000 over the duration of the<br />

Project;<br />

c. The SHGs should use this money to access more funds<br />

from other development schemes, grants from local<br />

bodies, donations from the community so that bigger<br />

works may be undertaken;<br />

d. These funds could be spent either on several items in<br />

small amounts or on one major asset;<br />

e. The activity should be supported by the panchayat<br />

through a resolution that would also state the amount<br />

of financial support which the panchayat would make<br />

available;<br />

f. The SHG making the request should be stable and at<br />

least 12 months old;<br />

72<br />

7 Full details of this sub-component have been circulated to the WDCs. Copies of instructions<br />

are available with the NGO and DPM. Also refer to Annexure II on drudgery reduction.


g. The partner NGO should consult with the community<br />

on the usefulness of the work proposed; and<br />

h. The SHG, village or panchayat should agree to maintain<br />

the asset in future, even after the close of the Swa-Shakti<br />

Project.<br />

Principles<br />

While making proposals <strong>for</strong> this purpose, the field worker<br />

should ensure that the following principles are followed:<br />

a. Access to social services would be attempted only <strong>for</strong> a<br />

group and not <strong>for</strong> individuals;<br />

b. The project would attempt to fill the gaps in services<br />

and, as far as possible, not duplicate the government or<br />

non-government services that are already available;<br />

c. As far as possible, convergence between various agencies<br />

involved would be attempted be<strong>for</strong>e embarking on the<br />

creation or acquisition of assets;<br />

d. Preference will be given to those services that contribute<br />

to drudgery reduction and improvement in productivity;<br />

e. The funds would be available only after a group has<br />

stabilized;<br />

f. The community would partly share the costs; and<br />

g. The community or the SHG would subsequently<br />

maintain the asset.<br />

Possible activities<br />

a. Expenditure to improve schooling facilities <strong>for</strong> girls<br />

that could include the construction of good quality<br />

toilets or hand pumps within the school premises,<br />

repairing of school rooms & boundary walls, providing<br />

better teaching facilities and black boards in the<br />

school (both primary and secondary schools);<br />

b. Creation or repairing of any asset that is likely to<br />

reduce drudgery <strong>for</strong> women;<br />

c. Creation or repair of any asset that can improve<br />

health facilities <strong>for</strong> women, their children and their<br />

cattle;<br />

d. Creation or repair of any asset that can result in<br />

better agricultural productivity, improved irrigation<br />

facilities, improvement on community land,<br />

SWA-SHAKTI<br />

73


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

af<strong>for</strong>estation of community lands, better access to<br />

markets, water points, agricultural fields, etc.;<br />

e. Construction or repair of culverts, drainage channels,<br />

ponds, wells, hand pumps, installation of<br />

street lights, electric poles and trans<strong>for</strong>mers,<br />

water pipelines (both <strong>for</strong> agricultural and<br />

drinking water purposes), community halls<br />

<strong>for</strong> women, construction of sheds at the<br />

work place (both agricultural and nonagricultural),<br />

creation of common<br />

production or marketing facilities, small<br />

roads useful to women, common bathing<br />

places <strong>for</strong> women;<br />

f. Creation of health related facilities useful to women<br />

and children;<br />

g. Paving streets, providing improved sanitation facilities<br />

in the village;<br />

h. Creation of transport facilities useful to the women;<br />

i. Installation of community owned energy saving devices;<br />

j. Arrangement <strong>for</strong> improved cattle breeding,<br />

community cattle sheds and grazing areas;<br />

k. Setting up a small library <strong>for</strong> women and children;<br />

l. Assets <strong>for</strong> a crèche, provided that the recurring cost<br />

is borne by the SHG or users;<br />

m. Setting up a medicine bank <strong>for</strong> women and children,<br />

provided that the users pay the actual cost of the<br />

medicines; and<br />

n. Rent <strong>for</strong> computers if used by girls <strong>for</strong> learning<br />

purposes, provided that the cost <strong>for</strong> a tutor is borne<br />

by the users.<br />

This list is indicative and the SHGs are welcome to suggest<br />

other activities.<br />

Banned activities<br />

Following activities cannot be supported by the Project:<br />

74<br />

Any activity that is essentially wasteful or not useful<br />

to the women;<br />

Any major work that can not be maintained by the<br />

women’s groups;


Purchase of automobiles, TVs, tape recorders,<br />

utensils, furniture, air conditioners, air coolers,<br />

computers, etc.;<br />

Any activity that would benefit just a few women, or<br />

a single individual, or a specific caste;<br />

Any cash subsidy;<br />

Any recurring expenditure. All recurring expenditure<br />

should be borne by the SHG or the community;<br />

Improvements to the burial ground;<br />

Construction of a bus stand; and<br />

Construction of a religious place like a temple,<br />

mosque, etc.<br />

Funding pattern<br />

The maximum amount sanctioned will be Rs.100,000 per<br />

village. In case the proposal from a village is <strong>for</strong> a lesser<br />

amount, activities <strong>for</strong> the balance amount<br />

may be proposed by the SHGs during the<br />

remaining years of the Project. There is,<br />

there<strong>for</strong>e, no need to immediately start<br />

planning works and activities requiring the<br />

full amount <strong>for</strong> every Project village.<br />

Contributions from other sources<br />

The purpose of this component is to<br />

mobilize additional funds from other government and<br />

private sources. The project funds will be available only<br />

when the following percentage of outside funds are also<br />

linked with the SHG proposal:<br />

Contributions from other state, central<br />

Government or local Government funds/<br />

schemes – 30 per cent;<br />

Contributions from SHG members, or from<br />

the community – 10 per cent; or<br />

If contributions from state, central<br />

Government schemes or local body funds<br />

are not available to the above mentioned<br />

level, the MD can also allow a loan to the<br />

groups from the revolving fund <strong>for</strong> a sum of<br />

up to 10 per cent of the total cost. This<br />

loan will have to be paid by the SHGs on<br />

SWA-SHAKTI<br />

75


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

the normal terms and conditions applicable to loans<br />

from the revolving fund. In such cases, there<strong>for</strong>e,<br />

the external support would be 20 per cent (10 per<br />

cent from the SHG/ community and 10 per cent<br />

from the RF loan). The remaining 80 per cent funds<br />

can be obtained from this component.<br />

Project funds will be available only when the NGO and<br />

Women Development Corporation are convinced that the<br />

above requirement of outside funds is completely tied up.<br />

The MD of the concerned Women Development Corporation<br />

can relax these norms in exceptional, genuine and<br />

deserving cases.<br />

Construction and implementation by the SHG<br />

The SHG would construct/implement the facility. If there<br />

are more than one SHGs interested in the activity, a<br />

committee consisting of equal members from each group<br />

could be <strong>for</strong>med. The field worker, or any other person<br />

from a partner NGO, may guide them but would not be<br />

part of such a committee.<br />

Ownership<br />

It is advisable <strong>for</strong> the assets to be officially owned by the<br />

SHG(s).<br />

Maintenance of assets<br />

No activity will be sanctioned unless the SHG or community<br />

agrees to bear all maintenance and recurring costs of the<br />

facility. The SHG must also prove the availability of<br />

separately earmarked funds <strong>for</strong> this purpose. While<br />

preparing the proposal, the FW should ensure that the<br />

local community has the resources and capacity to repair<br />

the asset; and further, that the use of the asset is not<br />

dependent on power or telecommunication systems since<br />

in rural areas these systems either do not exist or are<br />

frequently out of order.<br />

76


SWA-SHAKTI<br />

The FW would per<strong>for</strong>m the following functions<br />

a. Identify SHGs that are likely to fulfil the established criteria;<br />

b. Get the most useful activity identified through a<br />

participatory exercise (PRA) within the group. If there are<br />

more than one Swa-Shakti SHGs in the village, the activity<br />

should be decided at a meeting of all such groups. It should<br />

be ensured that every member knows about the meeting. It<br />

is possible that more than one meeting will be needed to<br />

finalise the activity, or several activities, selected according<br />

to the different requirements of individual groups;<br />

c. Hold further discussions with village, community and<br />

panchayat office-bearers;<br />

d. Arrange the remaining funds through the participating<br />

SHGs or through the RC, as the case may be;<br />

e. Prepare a brief proposal on the activity <strong>for</strong> consideration by<br />

the WDC. The proposal should be brief and state (a) title of<br />

the activity (b) the name of the SHGs interested in the<br />

activity, and copies of their resolutions (c) item-wise cost of<br />

the activity and funds available from other sources, and<br />

whether funds have indeed been confirmed from these<br />

sources (d) who would own the assets in the future and<br />

copies of relevant permissions/ resolutions (e) who would<br />

be responsible and the time frame <strong>for</strong> the completion of the<br />

activity;<br />

f. The field worker and NGO will supervise the construction/<br />

implementation work to ensure that the funds are used as<br />

stated in the proposal and there is no wastage, and see to it<br />

that the activity is completed within an agreed time limit.<br />

They will also ensure that the implementing SHG maintains<br />

all the vouchers. In<strong>for</strong>mation on the status of the work would<br />

be provided to the WDC every month. It would be useful if<br />

the SHG gets the facility inaugurated<br />

<strong>for</strong>mally;<br />

g. They would also monitor maintenance of<br />

the assets created through this component;<br />

and<br />

h. The field worker would<br />

ensure that a proposal is<br />

sent to the WDC within<br />

15 days from the<br />

resolution decided by<br />

the SHG.<br />

77


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Revolving Corpus<br />

Rationale of the Revolving Fund<br />

Poor women need loans that are made available to them<br />

immediately, without complicated collateral and with the<br />

minimum of paper work. It is a well-documented fact,<br />

however, that the <strong>for</strong>mal banking structure has not met<br />

the small and immediate loan requirements of these<br />

women. Very often, they are <strong>for</strong>ced to seek such loans<br />

from in<strong>for</strong>mal structures like the local money-lenders<br />

where, although the loan is available immediately and<br />

without much <strong>for</strong>mality, the interest rates charged are<br />

prohibitive, going upto 120 per cent per year.<br />

Use of the Revolving Fund<br />

Project has set up a revolving fund and loans from the<br />

fund will be available to partner<br />

NGOs, who in turn, will provide<br />

loans to the self help groups. These<br />

SHGs must be 6-9 months old. The<br />

revolving fund is intended to<br />

improve the fund position of the<br />

groups in the initial stages and<br />

encourage lending activities to meet<br />

the immediate credit needs of<br />

members. This will help poor<br />

women take up income generating<br />

activities based on their skills and<br />

local potential, as also to meet their<br />

immediate consumption needs.<br />

Loan facilities available to the SHG, in the beginning, would<br />

be in small amounts. They will act as a good motivator and<br />

binding <strong>for</strong>ce to the groups in the long run. A successful<br />

loan recovery programme would subsequently set a good<br />

example and motivate bankers to link these groups with<br />

credit.<br />

78<br />

Loans from the WDC to the NGOs, and from the NGOs to<br />

the SHGs will be <strong>for</strong> a fixed duration i.e. 12 months. The<br />

NGO will repay the loan in two equal instalments at the end<br />

of the 9th and 12 th months. At the level of the SHGs, funds


can be revolved according to members’ needs, <strong>for</strong> different<br />

repayment periods. NGO could, however, insist on monthly<br />

repayment. The recovered amounts could be further used<br />

by the NGO to extend similar loans to other groups.<br />

Functioning of the Revolving Fund<br />

The Revolving Fund loan to the SHGs will range from<br />

Rs.1000 to Rs.5000 depending upon the quality of the<br />

group.<br />

It should be made clear to the Self-Help Groups that<br />

assistance from Revolving Fund is not a permanent activity.<br />

It is merely a bridge loan till the SHGs are linked with<br />

bank loans by the NGO.<br />

Procedure<br />

A sample application <strong>for</strong>m that must be signed by the SHG<br />

Group Leader should be given to field worker. It is<br />

suggested that no other document should be asked from<br />

the SHG. The NGO will assess the quality of the group as<br />

soon as the application is received. A model pro<strong>for</strong>ma <strong>for</strong><br />

assessment is available with NGO. Once the NGO is satisfied<br />

that the group's per<strong>for</strong>mance is of a high order, the loan<br />

should be sanctioned along with the cheque <strong>for</strong> the required<br />

amount. No receipt is necessary and there should be no<br />

pre-disbursement <strong>for</strong>malities. The SHG must receive the<br />

loan within 30 days of its application.<br />

Eligibility Criteria <strong>for</strong> SHGs<br />

a) The SHG should be between 6 and 9 months old;<br />

b) The NGO will assess the SHG’s quality according to<br />

the criteria laid down in the pro<strong>for</strong>ma. The following<br />

limits could be sanctioned to individual groups on<br />

the basis of their assessment:<br />

Points obtained Loan limit<br />

150 and above Rs. 5,000<br />

125-149 Rs. 3,000<br />

c) The SHGs already linked with Banks, or those having<br />

obtained loans from the RMK or some other<br />

organisation, will not be eligible to access the<br />

Revolving Fund; and<br />

SWA-SHAKTI<br />

79


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

d) An individual SHG can obtain assistance from the<br />

fund only once. It is expected that after completing<br />

one such loan cycle, the NGO would ensure that the<br />

group is linked with a Bank or RMK <strong>for</strong> its future<br />

credit needs.<br />

Other terms and conditions <strong>for</strong> revolving fund loans<br />

Interest Rates<br />

The NGO will charge from the SHGs interest at the rate of<br />

12 per cent per year on the outstanding loan;<br />

The SHGs will take their own decisions to charge interest<br />

from the members and the decision, once taken, will be<br />

applied uni<strong>for</strong>mly to all borrowing members.<br />

Purposes <strong>for</strong> which the loan is given<br />

Neither the Corporation, nor the implementing NGO,<br />

should place any conditions on the type of activity to be<br />

funded from these loans. This decision should be left to<br />

the SHG. They must be free to decide the type of activity,<br />

whether income generating or otherwise, that they want to<br />

assist.<br />

Repayments<br />

The SHG will repay the loan and interest to the NGO in<br />

equal monthly instalments, starting from the second month<br />

after which it received the loan.<br />

Penal Interest<br />

In case of default or a delayed repayment, the NGO may<br />

charge a penal interest at the rate of one<br />

per cent per month from the SHG <strong>for</strong> the<br />

period of default or delay.<br />

Merger of Loans with the Group’s Own<br />

Savings<br />

The group will pool the Revolving Fund<br />

loan from the NGO with its other savings<br />

and use the total amount (loan and<br />

80


savings) to provide short duration loans to its members <strong>for</strong><br />

consumption or income generation purposes. It will also<br />

revolve the funds among needy members.<br />

Second Loan to SHGs<br />

As and when a cluster and block level federation of SHGs<br />

are <strong>for</strong>med, these organisations can approach the WDC <strong>for</strong><br />

a Revolving Fund loan to finance their member SHGs,<br />

irrespective of the Bank linkage status of these SHGs.<br />

Literacy<br />

What literacy-related activities can the Swa-Shakti<br />

Summary<br />

<strong>Field</strong> worker should per<strong>for</strong>m following functions:<br />

In<strong>for</strong>m SHGs of Revolving fund provisions;<br />

Help SHGs in taking a decision on loan application;<br />

Assess the score of SHGs quickly;<br />

Ensure prompt release of loans to SHGs;<br />

Ensure regular recovery of instalments from SHGs; and<br />

Use SHG’s revolving fund history <strong>for</strong> their bank linkage.<br />

SWA-SHAKTI<br />

Project take up?<br />

The field worker may:<br />

Organise tuition classes <strong>for</strong> girls studying in standards<br />

9 th to 12 th ;<br />

Arrange escort services <strong>for</strong> school going adolescent girls;<br />

Arrange toilet facilities <strong>for</strong> girls in local schools;<br />

Organise coaching and functional literacy classes <strong>for</strong><br />

school drop-out girls to prepare them to sit <strong>for</strong> the board<br />

examinations; and<br />

Run pre-school education facilities <strong>for</strong> young children;<br />

In the beginning, part of the cost of these activities should<br />

be borne by the SHG or the community. Their contribution<br />

should increase in later years. The project expenditure can<br />

be met from ‘community assets‘ component.<br />

81


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Reduction in Drudgery<br />

The Swa-Shakti Project defines drudgery as any activity<br />

that is repetitive, involves intensive labour or takes an<br />

excessive amount of time to complete. Women per<strong>for</strong>m<br />

most of the daily tasks that fall within this definition.<br />

These include fetching water, collecting fuel wood and<br />

fodder, grinding grain, cooking, weeding, sowing or<br />

transplanting in the fields, etc. Women often have to walk<br />

long distances to fetch water or collect fuel; they generally<br />

work in kitchens which are full of smoke; they are also<br />

<strong>for</strong>ced to work bent over, or on their knees, <strong>for</strong> long<br />

hours while working in the fields or in the house. All these<br />

tasks carry drudgery hazards that are detrimental to their<br />

health.<br />

Activities aimed at drudgery reduction can be categorised<br />

as support activities, practice-related activities or gender<br />

interventions.<br />

Support Activities<br />

This would involve mapping activities throughout the<br />

woman’s day that involve drudgery and making<br />

interventions to reduce the amount of time or labour<br />

involved in doing these activities. For example, building a<br />

small water storage tank, introducing drudgery reducing<br />

equipments <strong>for</strong> grinding grains, weeding, de-shelling corn,<br />

etc., installing a pulley at the village well to reduce the<br />

amount of labour required to pull water out of the well,<br />

introducing improved knife, sickle or axe that require less<br />

<strong>for</strong>ce etc. can help reduce health hazards related to<br />

drudgery inducing activities.<br />

82<br />

Practice – related activities<br />

Though not directly related to reducing drudgery,<br />

introduction of certain practices like wearing of footwear,<br />

introducing smokeless chulahs, having regular bath (also<br />

ensuring availability of water nearby), suggesting changes<br />

in posture during certain activities, making use of toilets<br />

(also ensuring water saving, hygienic toilets) etc.


Gender interventions<br />

The activities mentioned above may be able to reduce<br />

drudgery and also health hazards to some extent, but they<br />

do not necessarily reduce the burden of tasks on the<br />

women, which is more often than not, disproportionate as<br />

compared to that of men.<br />

It would be important <strong>for</strong> the FW to take up the above<br />

mentioned activities and also initiate discussions within<br />

the community, especially with men on tasks undertaken<br />

by men and women, time taken and amount of leisure or<br />

relaxation time available. An exercise drawing out the time<br />

use profile of men and women may be useful. Through<br />

theme camps and use of traditional media the FW needs to<br />

in<strong>for</strong>m the community about the gender based division of<br />

labour, that is division of labour that is based on whether<br />

an individual is a man or a woman (man’s job and woman’s<br />

job) rather than on who is free to do it at a given time. The<br />

idea of sharing of household chores, which involves a lot of<br />

drudgery, can be communicated to the men. During joint<br />

discussions with men and women certain critical issues<br />

could also be discussed like - repeated pregnancies with<br />

SWA-SHAKTI<br />

The FW, there<strong>for</strong>e, should<br />

Understand the nature of ‘drudgery’ in a given context;<br />

Identify the activities which could be undertaken to reduce<br />

drudgery;<br />

Identify line departments or institutions, which can be<br />

linked to the SHG <strong>for</strong> providing training, drudgery reducing<br />

equipments, access to existing programmes like rain water<br />

harvesting, etc.;<br />

Discuss various aspects with the SHGs, find out their views,<br />

practices that could be changed – like wearing footwear;<br />

Discuss these aspects with the community at large; and<br />

Organise theme camps addressing gender issues in<br />

drudgery, talk about sharing of household responsibilities,<br />

equal division of work between boys and girls – taking care<br />

of younger siblings, grazing cattle, fetching water, etc. while<br />

linking these aspects to provision of equal food and<br />

education opportunities to both boys and girls.<br />

83


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

very little or no gap between two pregnancies also amounts<br />

to drudgery as it exposes women to health hazards and<br />

involves acute investment of time and energy in addition to<br />

their already heavy burden of tasks.<br />

Health Related activities<br />

The project can provide medical assistance to SHG members<br />

so that they are able to benefit fully from the economic<br />

activities.<br />

Poverty and malnutrition are the principal causes of ill<br />

health, particularly amongst women. The gap between<br />

knowledge and in<strong>for</strong>mation, poor infrastructure, a poor<br />

quality of life that leads to poor environment and unhygienic<br />

living conditions, lack of linkages within the health care<br />

delivery system, inaccessibility of health care facilities make<br />

people suffer more, even <strong>for</strong> minor illnesses.<br />

Under the project, women can demand support <strong>for</strong> health<br />

needs and a woman health volunteer from the group can be<br />

trained in basic health care to provide the following services:<br />

disseminate in<strong>for</strong>mation on basic health care;<br />

promote simple and af<strong>for</strong>dable preventive health care<br />

measures;<br />

build linkages and coordination with local<br />

health centers and existing Government<br />

programmes; and<br />

Provide simple, basic health care services<br />

like first aid, oral rehydration<br />

salts, etc.<br />

These services will be actively assisted<br />

by the project which will also provide the woman<br />

volunteer health education material and a basic<br />

first aid kit.<br />

84<br />

Initially, the health volunteer will only help<br />

group members. Since it will be purely parttime<br />

work, she will receive no


honorarium at this stage. As her confidence and skills grow,<br />

she can start helping the whole community and charge a<br />

small fee <strong>for</strong> her services.<br />

The field worker may initiate following activities:<br />

Organise training in first aid <strong>for</strong> a few members<br />

through the Indian Red Cross Society or St. John's<br />

Ambulance;<br />

Provide a first-aid box to a trained member. She<br />

should, however, ensure that the instructions of the<br />

Medical Council of India are not violated and<br />

prescription drugs (drugs requiring doctor’s advice)<br />

are not included. There are standard first-aid boxes<br />

available with the ICDS that could be used. The<br />

contents of the box will have to be replenished by<br />

the SHG, which can charge a small fee <strong>for</strong> this service;<br />

Train traditional birth attendants and provide them<br />

with regular kits;<br />

Organise health camps to identify members suffering<br />

from TB, poor eyesight, malaria or nutritional<br />

anaemia, and arrange medicines <strong>for</strong> them through<br />

the regular government system; and<br />

Organise theme camps on nutrition, birth control<br />

methods, childbirth and childcare and other health<br />

issues related.<br />

The salient features of this sub-component are as follows:<br />

Assistance would initially be provided to only those groups<br />

that have gained some experience and are willing to receive<br />

health-related services. They should also be ready to take<br />

responsibility <strong>for</strong> creating a better health environment in<br />

their community. The eligible SHGs should, there<strong>for</strong>e:<br />

Be around 6 months old;<br />

Have discussed the package of health-related inputs<br />

in their meetings and have identified the input(s)<br />

most relevant to them; and<br />

Be willing to take over the health-related activities at<br />

a later date and are capable of funding it.<br />

SWA-SHAKTI<br />

85


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Training of Health <strong>Vol</strong>unteers<br />

They should be trained in basic health care like:<br />

preventive and occupational health;<br />

sanitation;<br />

common diseases and their remedies;<br />

mother & child health care;<br />

contraceptives; and<br />

immunization.<br />

Any professional organization with the expertise and<br />

capacity to provide training on health related matters<br />

may also be involved. The health volunteers would be<br />

provided a health kit.<br />

Provision of the medical kit would be a one-time assistance.<br />

Users would have to bear the actual cost of the medicines<br />

and other materials. This contribution can help them in<br />

creating a health bank to maintain the health kit.<br />

After the health volunteers are selected, the group, with<br />

the help of the field worker, would establish contact with<br />

the local primary health centre and other organizations<br />

supported by government health departments. A meeting<br />

with the Government health department and anganwadi<br />

workers could also be arranged. This meeting would help<br />

in building up proper linkage and coordination. It could<br />

also help in listing the services that could be extended<br />

towards the group/community. Regular meeting, with the<br />

Medical Officer, ANMs, AWWs can help in assuring that<br />

they make regular visits to the village.<br />

No financial incentive should be provided to the health<br />

volunteers.<br />

86<br />

As an alternative to health volunteers, one health worker<br />

could be selected from each village. She would be<br />

responsible <strong>for</strong> disseminating in<strong>for</strong>mation on health related<br />

issues, providing access to the <strong>for</strong>mal health system <strong>for</strong><br />

group members and others and, whenever necessary,<br />

provide basic health care.


The health workers would be selected and trained only on<br />

the group’s request. It is advisable to induct a woman from<br />

outside the SHG to avoid conflict.<br />

Training of Traditional Birth Attendants<br />

3-4 birth attendants should be selected from each cluster<br />

and trained in safe motherhood, pre and post natal as well<br />

as neo-natal care, etc. The TBAs would also be provided<br />

with a delivery kit in keeping with the practices approved<br />

by the state health department.<br />

To promote health awareness and preventive health care,<br />

the group may also undertake the following:<br />

Procure bleaching powder from the<br />

block/taluka office to use in cleaning<br />

community wells, surface drains and<br />

other places;<br />

Chlorinate drinking water;<br />

Maintain clean surroundings of hand<br />

pumps and wells;<br />

Spray DDT/insect repellents in the surroundings of<br />

surface drains, water logged and other areas; and<br />

Inculcate good civic practices like protecting drinking<br />

water sources, not spitting in public places, regularly<br />

washing hands, not defecating near the pathways, etc.<br />

Curative health care<br />

Health camps should be organized in every cluster with<br />

the close involvement of the State Health Department and<br />

Public Health Departments, health workers and health<br />

volunteers. The main objective of the camps would be:<br />

To generate awareness on basic, preventive and curative<br />

health care; and<br />

To arrange diagnostic health check-ups <strong>for</strong> SHG<br />

members.<br />

Health education materials like pamphlets, calendars and<br />

booklets developed by the Health Department, should be<br />

given to the groups during the camps.<br />

SWA-SHAKTI<br />

87


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Total outlay <strong>for</strong> a health camp would be Rs.1500/- per<br />

camp. The NGO can organize one such camp <strong>for</strong> every<br />

Project village every year.<br />

Health melas can be organized at the cluster level. It should<br />

also include non-members. The components of the<br />

health mela should not only be limited to<br />

generating awareness on basic and preventive<br />

health care but they should also highlight<br />

community hygiene, family planning, care during<br />

pregnancy, mother and child health care,<br />

immunization, eye check-ups and<br />

health check-ups <strong>for</strong> adolescent girls.<br />

The melas may also be theme specific<br />

with a focus on one or two of the above<br />

issues. Items like ORS packets, sanitary towels, posters,<br />

pamphlets, cards on various health issues can be displayed.<br />

The total cost of a health mela should be equivalent to the<br />

cost of organizing three health camps. One such mela may<br />

be organized by the NGO in each cluster every year.<br />

Awareness among adolescents<br />

The Project would also assist in providing reproductive<br />

health education to young boys and girls.<br />

Following elements could be included in their training:<br />

88<br />

Physical and mental changes experienced during<br />

adolescence;<br />

The process of reproduction and the role<br />

of male and female in reproduction;<br />

Appropriate age <strong>for</strong> marriage and<br />

reproduction;<br />

Family planning and disease prevention;<br />

Sexually transmitted diseases;<br />

Gender awareness and need <strong>for</strong> respect<br />

between sexes; and<br />

Preparation of low cost sanitary towels<br />

and pads.


The last point is very important as a large number of<br />

gynaecological problems affecting rural women are linked<br />

to unhygienic sanitary pads. Since commercial sanitary<br />

pads are expensive, the project could initiate training to<br />

make low cost, hygienic sanitary pads.<br />

Formation of specialised SHGs<br />

It is possible to either encourage existing SHGs to develop<br />

into specialized health SHGs, or promote new SHGs into<br />

health activities.<br />

Alternatively, the WDCs could discuss with expert NGOs<br />

and explore the possibility of <strong>for</strong>ming 25-50 specialized<br />

SHGs. Such activities can be undertaken as part of action<br />

research.<br />

The WDC will per<strong>for</strong>m the following roles<br />

Finalise a calendar <strong>for</strong> health-related activities;<br />

Organise training programmes <strong>for</strong> health volunteers,<br />

health workers, birth attendants and NGO<br />

functionaries;<br />

Involve other expert organisations like medical<br />

colleges, medical associations, expert NGOs, etc;<br />

Prepare and procure useful posters, pamphlets and<br />

brochures; and<br />

Establish the contents of medical kits.<br />

Partner NGOs will per<strong>for</strong>m the following tasks<br />

In<strong>for</strong>m SHGs about the range of possible activities;<br />

Implement the activities with the help of SHGs and<br />

the community;<br />

Identify health workers, health volunteers and birth<br />

attendants <strong>for</strong> training;<br />

Identify the most common diseases to be treated;<br />

and<br />

Converge Project activities with PHC, ICDS and other<br />

programmes at the local level.<br />

SWA-SHAKTI<br />

89


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Child Care Centres<br />

Summary - Health<br />

Tie up with Food and Nutrition Board, Home Science<br />

Colleges, Nursing Schools and PSM departments <strong>for</strong><br />

resources<br />

Integrate with existing programmes (RCH, MSS) &<br />

government supply medicines<br />

Focus initially on hygiene, sanitation and nutrition<br />

List out existing schedules of block level workers of other<br />

departments<br />

Implement existing circular<br />

Help only in remote inaccessible areas<br />

The SHGs that are more than a year old can start a crêche<br />

with following assistance from the project:<br />

a. The Project will reimburse 90 per cent of the total<br />

cost of hiring a child minder, during the first year<br />

and 60 per cent during the second year. Thereafter,<br />

the expenditure on child minder becomes the<br />

responsibility of the SHG; and<br />

b. Some initial equipment to start the crèche.<br />

The approved pattern established by the National Crèche<br />

Fund must be followed <strong>for</strong> this purpose. 8<br />

Working with adolescent girls<br />

Following steps could be taken to involve them in project<br />

activities:<br />

Adolescent girls who are literate could be encouraged to<br />

become literacy volunteers <strong>for</strong> teaching the SHG members;<br />

The trained SHG representatives could be encouraged<br />

to become master trainers <strong>for</strong> <strong>for</strong>ming and training<br />

adolescent girls SHGs on their own without the<br />

intervention of the field worker;<br />

90<br />

8 These norms are described in the DWCD handbook “Schemes <strong>for</strong> Assistance”. Copies of this<br />

handbook in English and Hindi are available with the SPMU.


As referred to in Section I of this book, ef<strong>for</strong>ts could also<br />

be made by field workers to help the DPM undertake<br />

an action research in the area on issues concerning<br />

adolescent girls like, reproductive health, access to<br />

resources and life skills, legal rights, decision-making<br />

and gender issues, etc.; and<br />

Special initiatives could be taken to provide in<strong>for</strong>mation<br />

regarding Government schemes pertaining to<br />

adolescents. For example, in M.P. ef<strong>for</strong>ts have been made<br />

to collaborate with Kishori Shakti <strong>Yojana</strong> of the State<br />

Government.<br />

SWA-SHAKTI<br />

91


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

92


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Child Care Centres<br />

Summary - Health<br />

Tie up with Food and Nutrition Board, Home Science<br />

Colleges, Nursing Schools and PSM departments <strong>for</strong><br />

resources<br />

Integrate with existing programmes (RCH, MSS) &<br />

government supply medicines<br />

Focus initially on hygiene, sanitation and nutrition<br />

List out existing schedules of block level workers of other<br />

departments<br />

Implement existing circular<br />

Help only in remote inaccessible areas<br />

The SHGs that are more than a year old can start a crêche<br />

with following assistance from the project:<br />

a. The Project will reimburse 90 per cent of the total<br />

cost of hiring a child minder, during the first year<br />

and 60 per cent during the second year. Thereafter,<br />

the expenditure on child minder becomes the<br />

responsibility of the SHG; and<br />

b. Some initial equipment to start the crèche.<br />

The approved pattern established by the National Crèche<br />

Fund must be followed <strong>for</strong> this purpose. 8<br />

Working with adolescent girls<br />

Following steps could be taken to involve them in project<br />

activities:<br />

Adolescent girls who are literate could be encouraged to<br />

become literacy volunteers <strong>for</strong> teaching the SHG members;<br />

The trained SHG representatives could be encouraged<br />

to become master trainers <strong>for</strong> <strong>for</strong>ming and training<br />

adolescent girls SHGs on their own without the<br />

intervention of the field worker;<br />

90<br />

8 These norms are described in the DWCD handbook “Schemes <strong>for</strong> Assistance”. Copies of this<br />

handbook in English and Hindi are available with the SPMU.


SWA-SHAKTI<br />

Section V: Focus Areas<br />

Mainstreaming gender<br />

Working in Tribal areas<br />

93


SWA-SHAKTI<br />

Developing a work plan <strong>for</strong> tribal areas<br />

The Project’s strategy in tribal areas must concentrate its<br />

ef<strong>for</strong>ts to identify the approaches necessary to achieve<br />

empowerment within existing tribal cultures and traditions.<br />

Visits to tribal women’s groups have drawn<br />

attention to the fact that, despite a<br />

subsistence-oriented culture, their need <strong>for</strong><br />

credit is as great as that of any other nontribal<br />

group. NGO experience has also shown<br />

that, contrary to belief, the concept of<br />

savings to serve in times of need is, in fact,<br />

well understood by tribal women.<br />

The following guidelines could be useful when working with<br />

tribal women:<br />

While initiating savings and credit as an entry-point<br />

activity, ef<strong>for</strong>ts should be made to understand existing<br />

customs and traditions (grain banks have been a part of<br />

savings in some places) in making savings, if any.<br />

In certain places, it is possible that an entry-point activity<br />

other than savings and credit may be found more useful<br />

in <strong>for</strong>ming groups. For example, issues such as trouble<br />

in collecting minor <strong>for</strong>est produce or alcoholism (common<br />

even amongst the women) may serve as a good rallying<br />

point. On occasion, this may also hold good in nontribal<br />

areas.<br />

Initiatives should be taken to weave some traditional<br />

aspects of the tribal communities into the processes of<br />

awareness raising and environment-building. For<br />

example, in Madhya Pradesh, one NGO has developed<br />

tribal story telling <strong>for</strong>ms, like the Ram Satta and<br />

Chutkura, into an effective instrument to talk about<br />

women’s issues and the importance of the Swa-Shakti<br />

Project. The field worker, CO and the TC should identify<br />

and incorporate these art <strong>for</strong>ms, especially in planning<br />

environment-building exercises.<br />

While initiating micro-enterprise development among<br />

tribal groups, it would be useful to look at enterprises<br />

105


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

that are <strong>for</strong>est-based and already linked to their day-today<br />

activities.<br />

NGOs and field staff agree that small research studies<br />

need to be undertaken to find out more about tribal<br />

culture so that project activities can be effectively located<br />

within it. Some subjects on which research studies could<br />

be initiated are suggested below:<br />

The use of traditional medicines in the community,<br />

its availability, effectiveness and potential <strong>for</strong><br />

collection and marketing as an income generation<br />

activity;<br />

The presence of art <strong>for</strong>ms in the community, their<br />

relevance and how they could be incorporated to<br />

target messages; and<br />

Different types of income generating activities that<br />

could be linked to the tribals’ day-to-day living, their<br />

feasibility in a given context. For example, if Tendu<br />

leaves are available, would leaf collection be a viable<br />

micro-enterprise?<br />

The development of a tribal area activity plan is one of the<br />

important areas of focus within the Project. It is essential,<br />

there<strong>for</strong>e, to<br />

Review the feasibility of the strategy;<br />

Develop a tribal status paper on the work so far done<br />

and the groups <strong>for</strong>med while incorporating NGO<br />

experiences;<br />

Identify tasks <strong>for</strong> the Consultant and commission small<br />

research studies. This would be more useful than<br />

<strong>for</strong>mulating a revised strategy; and<br />

Suggest a list of consultants to undertake the studies.<br />

106


SWA-SHAKTI<br />

Section VI: Project Management Issues<br />

Ideal Annual Average Expenditure on each SHG<br />

Additional contract with partner NGOs<br />

Powers delegated to District Project Managers<br />

(DPMs)<br />

Role of SPMU in supervision of field workers<br />

Computerised Project Management Systems<br />

Concurrent Monitoring and Evaluation<br />

Lessons learnt from similar to Swa-Shakti<br />

projects<br />

Action to be taken to improve some areas of<br />

weakness in Swa-Shakti<br />

107


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Section VI: Project Management Issues<br />

Ideal Annual Average expenditure on each SHG<br />

Project should attempt to provide concrete inputs of<br />

Rs. 8,000/- to 10,000/- every year to each SHG. Some of<br />

the areas where such expenditure could be made are given<br />

below. These are average expenditure and it is possible<br />

that every group or every member may not get equal amount<br />

of inputs.<br />

Activity<br />

Amount (in Rs.)<br />

Formal Training 1,500<br />

Skill Development 2,000<br />

Training of paravets 500<br />

Honorarium to Health <strong>Vol</strong>unteer 500<br />

Exposure visits 1,000<br />

Theme camps 1,500<br />

IEC 50<br />

Development of cluster association 100<br />

Community assets creation 1,000<br />

Functional Literacy 300<br />

Total 8,450*<br />

Additional contracts with the partner NGOs<br />

The initial contract with the NGOs who are implementing<br />

the Swa-Shakti Project was approved <strong>for</strong> a limited set of<br />

activities. As the Project progressed, it became clear that<br />

108<br />

* This pattern was developed by the Swa-Shakti Project Directors in June 2001 at Bangalore.


the NGOs have to per<strong>for</strong>m many more activities at the SHG<br />

level like:<br />

Formal training of SHG leaders<br />

and their members;<br />

Organising exposure visits,<br />

demonstration programmes,<br />

meetings and theme camps<br />

<strong>for</strong> the SHG members;<br />

Conducting IEC related<br />

activities like wall writing,<br />

sign boards, etc;<br />

Supporting the community<br />

assets component <strong>for</strong> the<br />

SHGs;<br />

Supporting other components<br />

like literacy, health, crèche,<br />

paravets, various camps on health, cattle, etc.;<br />

Assistance to cluster associations;<br />

Supporting the NGO in inviting outside experts to help<br />

SHGs;<br />

Supporting the field workers by providing them a vehicle<br />

and some other necessary items like umbrellas, water<br />

bottles, etc.;<br />

Supporting any other activity in future to help the SHG<br />

members; and<br />

Formation of additional SHGs within the Project villages.<br />

The WDCs are now entering into additional contracts with<br />

the partner NGOs so that they can per<strong>for</strong>m above tasks.<br />

Some of the conditions which will have to be met by the<br />

NGO are given below.<br />

The content and cost of every activity will require prior<br />

approval of the WDC;<br />

The NGO will submit a specific action plan to the WDC<br />

in advance and obtain the WDC’s approval;<br />

The action plan should contain details like name of<br />

activity, number of units, unit cost, break-up of unit<br />

cost, contents of the activity and month-wise break-up<br />

of units to be completed. In case the activity is to be<br />

SWA-SHAKTI<br />

109


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

completed by an outside agency, the name of the agency<br />

should also be mentioned;<br />

Any instruction issued by the WDC would be applicable<br />

to the activities included in the action plan;<br />

The details of additional contract should be made<br />

available to the field workers and the SHG leaders also;<br />

NGOs can now organize training programmes through the<br />

help of any outside organization on specialized subjects<br />

like confidence building, leadership development, on-farm<br />

& off-farm activities, networking, etc.;<br />

Whenever the field worker attends any meetings as<br />

per the instructions of the DPM, she can claim a<br />

reasonable TA; and<br />

A fixed reimbursement of Rs. 4,000 per additional SHG<br />

<strong>for</strong> the remaining project period would be available. This<br />

is on the assumption that these additional SHGs would<br />

be <strong>for</strong>med by the existing field worker in the villages<br />

where work has already started and the NGO would be<br />

responsible to provide all the on-site training to these<br />

SHGs. Such on-site training would include group<br />

dynamics, accounts, procedures, legal and functional<br />

literacy, etc. No additional funds would be available to<br />

the NGO <strong>for</strong> these trainings.<br />

<strong>Field</strong> workers are advised to carefully study the contract<br />

and plan the new activities which can be per<strong>for</strong>med by them.<br />

Copies of these contracts are available at the DPM’s office.<br />

Powers Delegated To District Project Managers (DPMs)<br />

S.No TYPE OF POWERS<br />

DPM’S POWERS<br />

1. Printing <strong>for</strong>ms, reports & stationery Rs.5000 per case<br />

2. Contingent expenditure Rs.500 per item but<br />

limited to Rs.2000<br />

per month<br />

3. Workshops Upto district level<br />

110<br />

4. Participation of Project members in Full Powers, <strong>for</strong> SHG<br />

<strong>for</strong>mal training programmes; organising members


SWA-SHAKTI<br />

S.No TYPE OF POWERS DPM’S POWERS<br />

or approving such programmes; deciding<br />

on the number of programmes, etc.;<br />

their duration, contents, etc.; engaging<br />

a regular training organisation<br />

5. Procurement of resource material— Full powers, <strong>for</strong> SHG<br />

audiovisual cassettes, training games, members<br />

books, posters, manuals, etc.<br />

6. Identification of resource persons and Full powers<br />

preliminary discussions<br />

7. Exposure visits, their number and Full powers, <strong>for</strong> SHG<br />

locations<br />

members (within or<br />

outside the district/<br />

state)<br />

8. Organising meeting of SHG members, Full powers, within<br />

cluster leaders<br />

the district<br />

9. Sanctions to NGOs <strong>for</strong> making sign boards, Upto Rs. 1,000 in<br />

wall writings, printing pamphlets and each case<br />

posters<br />

10. Direct production of sign boards, wall Upto Rs. 1,500 each<br />

writings, printing pamphlets and posters case<br />

11. Payment <strong>for</strong> material development, Rs. 500 each case<br />

photographs, songs, etc. through an<br />

external agency<br />

12. Organising theme camps and use of Rs. 1,500 per case<br />

traditional media<br />

13. Health camps including cattle camp Full powers<br />

14. Creation of community assets Rs. 25,000 per village<br />

15. Printing of IEC material Upto Rs. 5,000 per<br />

case, subject to<br />

annual ceiling of<br />

Rs. 25,000<br />

111


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Role of the SPMU in supervision of the <strong>Field</strong> <strong>Worker</strong>s<br />

The per<strong>for</strong>mance of the Swa-Shakti Project is monitored at<br />

various levels through Project Management In<strong>for</strong>mation<br />

Systems (MIS), Concurrent Monitoring and Evaluation<br />

(CME), the World Bank’s Supervision Missions and the<br />

annual per<strong>for</strong>mance appraisal of Project personnel. Since<br />

the field workers are central to the Project per<strong>for</strong>mance,<br />

Project Directors may ask the partner NGO to:<br />

Health related activities<br />

a. Fix per<strong>for</strong>mance norms <strong>for</strong> its field workers;<br />

b. Improve the per<strong>for</strong>mance of an individual field worker<br />

within a reasonable time frame; or<br />

c. Withdraw a given field worker from the Swa-Shakti<br />

Project.<br />

The Project Director can also insist that the field workers<br />

should have some qualifications or that they should stay<br />

within the villages assigned to them.<br />

The Project’s Management In<strong>for</strong>mation System<br />

SHG level in<strong>for</strong>mation must be quickly and accurately sent<br />

to the SPMU and CPSU. For this purpose, two methods<br />

have been developed.<br />

A. A Computerised Project Management System<br />

The field worker has to fill the Form A when a new group is<br />

<strong>for</strong>med, providing some general in<strong>for</strong>mation on the SHG<br />

members. A copy of the <strong>for</strong>m should be sent to the DPM<br />

immediately. This <strong>for</strong>m will not be updated in future. In<br />

case, the SHG stops functioning and is to be removed from<br />

the Project, the field worker should in<strong>for</strong>m the DPM during<br />

the next meeting. Every SHG will be given a code<br />

by the DPM.<br />

112<br />

Every month thereafter, the field worker should<br />

help the group to record details of every meeting<br />

held in the Form B. On the 25 th of March, June, September<br />

and December, copies of Form B should be sent to the<br />

DPMs. It should be ensured that the DPM receives the


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Role of the SPMU in supervision of the <strong>Field</strong> <strong>Worker</strong>s<br />

The per<strong>for</strong>mance of the Swa-Shakti Project is monitored at<br />

various levels through Project Management In<strong>for</strong>mation<br />

Systems (MIS), Concurrent Monitoring and Evaluation<br />

(CME), the World Bank’s Supervision Missions and the<br />

annual per<strong>for</strong>mance appraisal of Project personnel. Since<br />

the field workers are central to the Project per<strong>for</strong>mance,<br />

Project Directors may ask the partner NGO to:<br />

Health related activities<br />

a. Fix per<strong>for</strong>mance norms <strong>for</strong> its field workers;<br />

b. Improve the per<strong>for</strong>mance of an individual field worker<br />

within a reasonable time frame; or<br />

c. Withdraw a given field worker from the Swa-Shakti<br />

Project.<br />

The Project Director can also insist that the field workers<br />

should have some qualifications or that they should stay<br />

within the villages assigned to them.<br />

The Project’s Management In<strong>for</strong>mation System<br />

SHG level in<strong>for</strong>mation must be quickly and accurately sent<br />

to the SPMU and CPSU. For this purpose, two methods<br />

have been developed.<br />

A. A Computerised Project Management System<br />

The field worker has to fill the Form A when a new group is<br />

<strong>for</strong>med, providing some general in<strong>for</strong>mation on the SHG<br />

members. A copy of the <strong>for</strong>m should be sent to the DPM<br />

immediately. This <strong>for</strong>m will not be updated in future. In<br />

case, the SHG stops functioning and is to be removed from<br />

the Project, the field worker should in<strong>for</strong>m the DPM during<br />

the next meeting. Every SHG will be given a code<br />

by the DPM.<br />

112<br />

Every month thereafter, the field worker should<br />

help the group to record details of every meeting<br />

held in the Form B. On the 25 th of March, June, September<br />

and December, copies of Form B should be sent to the<br />

DPMs. It should be ensured that the DPM receives the


Form B be<strong>for</strong>e 27 th of every quarter. The same in<strong>for</strong>mation<br />

will be collected by the DPM and then sent to the SPMU by<br />

30 th of every quarter.<br />

b. Concurrent Monitoring & Evaluation<br />

Officials from the Agricultural Finance Corporation will<br />

contact selected field workers every quarter <strong>for</strong> discussions,<br />

visit some SHGs and conduct focus group discussions and<br />

verify their records, after which they will prepare a report<br />

on Project’s progress.<br />

Findings from Concurrent Monitoring and Evaluation<br />

exercise<br />

Shy members<br />

Linkage with Govt. schemes<br />

Regular supervision of NGOs<br />

Swa-Shakti Project Identity<br />

Weak clusters<br />

Unsatisfactory <strong>Field</strong> <strong>Worker</strong> participation<br />

Account keeping<br />

Non-<strong>for</strong>mation of additional groups<br />

Short group meetings<br />

Lessons to be learned from projects similar to<br />

Swa-Shakti<br />

Tamil Nadu Women’s Development Project (TNWDP)<br />

The Swa-Shakti Project is based on the Tamil Nadu Women’s<br />

Development Project that came into being some ten years<br />

ago. Today, the TNWDC’s Project per<strong>for</strong>mance report, based<br />

on a review conducted by IFAD a few years ago, contains<br />

many lessons that will help improve the per<strong>for</strong>mance of<br />

the Swa Shakti Project.<br />

Achievements of the TNWDP<br />

There is clear and ample evidence that very poor women<br />

have <strong>for</strong>med well functioning, homogenous groups;<br />

Landless women report a significant social change: where<br />

they were <strong>for</strong>merly labourers, they are now small-scale<br />

entrepreneurs;<br />

Collective action taken by the groups has been<br />

SWA-SHAKTI<br />

113


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

successful. It ranges from<br />

petitions <strong>for</strong> street lighting to<br />

arranging <strong>for</strong> milk routes to stop<br />

in their villages;<br />

Social impact appears to have<br />

been greater in empowering<br />

women in the public rather than<br />

in the private sphere;<br />

The women have developed<br />

greater mobility and greater<br />

ease when visiting banks and<br />

conversing with officials;<br />

The groups have developed a<br />

“repayment culture”;<br />

The Project has demonstrated that banks are ready to<br />

give loans to women’s self-help groups and enjoy high<br />

repayment rates;<br />

There is complete co-operation between the Government,<br />

the WDC and officers from the line departments, the<br />

banks and the NGOs; and<br />

Group members are willing to borrow even without<br />

subsidies, provided loans are given in time and the<br />

investments are sound. Some of these investments would<br />

be viable even without a subsidy.<br />

The TNWDP also brought up several concerns. These can<br />

also serve as lessons <strong>for</strong> the Swa-Shakti Project:<br />

Variation in group quality and per<strong>for</strong>mance;<br />

Several well to do women remained as members of the<br />

groups;<br />

Many clusters were <strong>for</strong>med without first consolidating<br />

the SHGs at the base leading to a top-down system of<br />

management;<br />

There has been serious lack of support from the line<br />

departments, particularly in the field of animal<br />

114<br />

Can we say that the majority of Swa-Shakti SHGs have achieved<br />

this level of efficiency? If not, what should be done by the field<br />

worker or the District Project Manager? The DPMs should<br />

discuss these observations with the field workers.


husbandry where veterinary services were totally<br />

inadequate;<br />

The field workers’ tendency to dominate the group was<br />

clearly noticeable. There is a need to train field workers<br />

in participatory skills to equip them to support the<br />

emergence of other leaders within the group;<br />

The quality of record keeping needed to be improved.<br />

Most NGOs were not equipped to maintain accounts<br />

and audit the group’s common fund;<br />

The most disadvantaged women, namely the landless,<br />

women with marginal land holdings and female heads<br />

of households, have not been adequately represented;<br />

<strong>Field</strong> workers lacked the qualifications, and the<br />

experience, to conduct training programmes. Moreover,<br />

there was a serious lack of good communication material;<br />

A large number of women were passive participants at<br />

the meetings. Group training with a focus on the weaker<br />

members should be given priority;<br />

Inadequate training has been provided to members in<br />

relation to their income generating activity; and<br />

Training should be offered at the village level. It should<br />

be practical, on the job training, well adjusted to the<br />

women’s reality.<br />

The experience gained by the TNWD Project in empowering<br />

self-help groups, institutionalising and simplifying the<br />

banking, financial and other important facets of the project<br />

can provide solid guidelines <strong>for</strong> the Swa-Shakti Project.<br />

Financial Operations<br />

It has been seen that projects with wide area-coverage<br />

need a large number of participating banks;<br />

The linkages between the SHGs and the commercial<br />

banks have been institutionalised;<br />

Loan-transaction costs have been considerably reduced<br />

when bank loans are granted to the groups rather than<br />

SWA-SHAKTI<br />

Which of these problems is the Swa-Shakti Project dealing with?<br />

What corrective steps must the field worker and NGO take?<br />

DPMs must discuss these steps with the field workers.<br />

115


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

directly to individuals. The groups then<br />

disburse loans to individual members;<br />

The project budget should include<br />

provisions <strong>for</strong> separate transport<br />

arrangements, or allowances, <strong>for</strong> bank<br />

field staff;<br />

The TNWD Project allows <strong>for</strong> flexible<br />

savings by the group. At the same time,<br />

it ensures that internal lending is not<br />

linked to the amount saved;<br />

Criteria governing the minimum savings<br />

amount should keep in mind the<br />

individual’s capacity to save;<br />

Decisions on loan ceilings are best left to<br />

the group;<br />

Declaring dividends and paying interest on savings gives<br />

the women a sense of achievement;<br />

Encourage poor women, who are fearful of taking loans, to<br />

join the group and slowly increase their risk taking capacity;<br />

Allow members to withdraw small amounts from their<br />

savings accounts. This encourages more women to<br />

participate in group activities;<br />

Groups and group leaders must be aware of the interest<br />

rates charged by moneylenders and commercial banks<br />

be<strong>for</strong>e establishing their own rates;<br />

The TNWDC women’s groups offer differentiated<br />

financial products (i.e. loans <strong>for</strong> those aspects not covered<br />

by banks) against varying interest rates, fees, flexible<br />

instalments and maturity periods, special services like<br />

doorstep collection depending on loan size, etc.; and<br />

The SHGs monitor the source of repayment to ensure<br />

that group members do not resort to strategies<br />

detrimental to the individual’s welfare when the need<br />

<strong>for</strong> repayment occurs.<br />

116<br />

Institutional Arrangements and Co-operation<br />

The Indian Bank offered its vast resources and<br />

institutionalised an efficient system; and<br />

Co-operation from government authorities, line<br />

departments and the principal implementing agencies<br />

is important to ensure neutrality and minimise delays.


Empowerment and Self-help Groups<br />

Women’s empowerment can be seen when members<br />

exercise control over their labour, mobility, interactions,<br />

resources, decision-making processes and identity;<br />

The men started helping their wives in domestic tasks<br />

when they saw the tangible benefits of their involvement<br />

in SHGs;<br />

Although a gender division in decision-making still<br />

exists, women are today playing a more important role<br />

within the home; and<br />

The SHGs have been accepted as an institution of<br />

development within the village community.<br />

Group Formation and Sustainability<br />

Group <strong>for</strong>mation has continued at a steady pace;<br />

Groups are strong because there is a continuity of<br />

membership;<br />

Targets and regulations are kept to a workable minimum;<br />

The SHGs receive institutional loans only after saving<br />

and rotating funds <strong>for</strong> a year of two;<br />

Pro-poor, equitable and transparent savings and lending<br />

practices have proved very effective in group operations;<br />

Cluster-level federations have slowly taken<br />

over some of the functions of NGOs;<br />

Effective cluster federations wield more<br />

authority when dealing with problems and<br />

issues that cannot be resolved at the group<br />

level. They can deal more effectively with<br />

common social and economic needs. They can<br />

even act as financial intermediaries to<br />

mobilise capital from some groups and pass<br />

it on to others;<br />

Cluster federations must grow out of a<br />

demand. They must be need-based and not<br />

set up to meet project targets; and<br />

Cluster federations can be very successful<br />

when the decision-making process and<br />

operations at the group level are truly democratic,<br />

efficient and based on sound operational principles.<br />

SWA-SHAKTI<br />

117


Form B be<strong>for</strong>e 27 th of every quarter. The same in<strong>for</strong>mation<br />

will be collected by the DPM and then sent to the SPMU by<br />

30 th of every quarter.<br />

b. Concurrent Monitoring & Evaluation<br />

Officials from the Agricultural Finance Corporation will<br />

contact selected field workers every quarter <strong>for</strong> discussions,<br />

visit some SHGs and conduct focus group discussions and<br />

verify their records, after which they will prepare a report<br />

on Project’s progress.<br />

Findings from Concurrent Monitoring and Evaluation<br />

exercise<br />

Shy members<br />

Linkage with Govt. schemes<br />

Regular supervision of NGOs<br />

Swa-Shakti Project Identity<br />

Weak clusters<br />

Unsatisfactory <strong>Field</strong> <strong>Worker</strong> participation<br />

Account keeping<br />

Non-<strong>for</strong>mation of additional groups<br />

Short group meetings<br />

Lessons to be learned from projects similar to<br />

Swa-Shakti<br />

Tamil Nadu Women’s Development Project (TNWDP)<br />

The Swa-Shakti Project is based on the Tamil Nadu Women’s<br />

Development Project that came into being some ten years<br />

ago. Today, the TNWDC’s Project per<strong>for</strong>mance report, based<br />

on a review conducted by IFAD a few years ago, contains<br />

many lessons that will help improve the per<strong>for</strong>mance of<br />

the Swa Shakti Project.<br />

Achievements of the TNWDP<br />

There is clear and ample evidence that very poor women<br />

have <strong>for</strong>med well functioning, homogenous groups;<br />

Landless women report a significant social change: where<br />

they were <strong>for</strong>merly labourers, they are now small-scale<br />

entrepreneurs;<br />

Collective action taken by the groups has been<br />

SWA-SHAKTI<br />

113


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Income Generation Activities<br />

Loans taken by group members were expected to be<br />

used <strong>for</strong> crop improvement. More than half the amounts<br />

sanctioned, however, went towards livestock activities;<br />

Small income-generation activities gave women who were<br />

either landless or had small holdings a daily income;<br />

Contrary to general belief, women proved that they could<br />

choose the object of their investment and make a success<br />

of it;<br />

It became evident that land-based activities are<br />

unsuitable when the majority of the target population<br />

has neither title nor access to land; and<br />

And finally, the needs, preferences and capabilities of<br />

the local people must be kept in mind.<br />

Action that may be taken to improve some areas of weaknesses<br />

in the Swa-Shakti Project<br />

Area of weakness<br />

Lack of <strong>Field</strong> Identity<br />

at the level of SHGs<br />

Possible action<br />

A cloth or PVC Board could be given to the SHG to<br />

be used during meetings held outside the village<br />

Group establishment material to reach the SHGs<br />

An Address Bank to be maintained and SHGs<br />

regularly kept in<strong>for</strong>med by Project officials<br />

DPM to regularly write to the SHGs<br />

A PVC Board having basic details of the SHG<br />

operations could be provided at the entry of the<br />

village<br />

Members should be provided with identity cards<br />

Brochures/ leaflets <strong>for</strong> members on Swa-Shakti<br />

Brochures/ leaflets <strong>for</strong> FWs on Swa-Shakti<br />

Jingles to be commissioned on the Project<br />

118<br />

Posters on various issues to be prepared


SWA-SHAKTI<br />

Area of weakness<br />

Lack of Identity at the<br />

level of field level<br />

officials<br />

Possible action<br />

MD, Area Officers and PD to call on district officers<br />

during their tour to the districts<br />

MD to talk to the district officials over phone every<br />

week<br />

Solidarity conferences at district level with group<br />

leaders and district officials<br />

Regular meetings of DLCC<br />

Brochure on the role of government agencies in<br />

the Swa-Shakti Project<br />

Identification of activities under various schemes<br />

which could be passed on to SHGs<br />

New Year cards could be sent to key district and<br />

block officials<br />

Small but visible gift items: paper weights with the<br />

Swa-Shakti logo, small telephone books, diaries,<br />

calendars to be distributed to key offices<br />

Clarity among staff<br />

Briefing on latest thinking, future activities, etc.<br />

of staff by area officers<br />

Brochure on the Swa-Shakti Project<br />

DPM meetings at national level<br />

Delegation<br />

Delegation order to be implemented in every state<br />

PD to specifically see that necessary documents<br />

and copies of latest instructions are available with<br />

the DPMs<br />

Training<br />

TC to update list of key institutions, the<br />

programmes they offer and prepare a list of persons<br />

to be sent there<br />

Additional contract with NGOs to be finalised<br />

Rigidity<br />

Full flexibility <strong>for</strong> type of training in the additional<br />

contract with NGOs. DPM to approve.<br />

Innovations at NGO level encouraged under<br />

additional contracts<br />

119


<strong>Tips</strong> <strong>for</strong> <strong>Field</strong> <strong>Worker</strong>s<br />

Area of weakness<br />

Income Generation<br />

Program<br />

Possible action<br />

MC to focus on on-farm activities <strong>for</strong> the next six<br />

months<br />

MC to prepare an action plan <strong>for</strong> on-farm activities<br />

in each district. To prepare a list of agencies in the<br />

state and their training related expertise,<br />

addresses, names of contact persons and cost of<br />

each training. An expert in this field could also be<br />

taken on a short-term contract<br />

MC to prepare a master list of possible IG activities,<br />

their training module, implementation costs,<br />

possible resource agencies and master trainers,<br />

cost of training, etc<br />

MC to maintain a group-wise profile of IGP<br />

presently being undertaken by their members,<br />

possible training requirements, etc. Discuss future<br />

plans <strong>for</strong> these members with NGOs every month<br />

120

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