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Professional Web Design: Techniques and Templates, Fourth Edition

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Chapter 4 ■ Enhancing Usability<br />

in the upper-left corner of a site. Because so many sites use this same design<br />

structure, users are accustomed to looking up there for the logo. What a designer<br />

can do is place content in the upper-left corner that is deemed by the client to be<br />

more important than the logo. That way, the designer takes advantage of <strong>Web</strong><br />

usability to increase the usability of that particular site.<br />

The final area to consider when positioning is the body. Because designs can be<br />

shifted <strong>and</strong> shaped however desired, the best positioning location is not an easy<br />

call. Typically, the prime real estate of a site is the upper-center to upper-left<br />

section of the page(s). Users who come in at lower resolutions are going to lose<br />

the right side <strong>and</strong> bottom of a design before anywhere else; this, by default,<br />

makes the right <strong>and</strong> bottom areas less effective for communicating. This is not to<br />

say that these areas cannot be effectively used in a design. If the designer leads the<br />

user’s eye with graphics or color, any section of the initial screen can be used.<br />

The bottom line is that there are exceptions to every rule, <strong>and</strong> a designer should<br />

experiment with positioning. No site is perfect, <strong>and</strong> nearly all sites are in constant<br />

evolution. If <strong>Web</strong> designs became too similar <strong>and</strong> predictable, the user’s eye<br />

would become lazy <strong>and</strong> less controllable.<br />

Users, of course, are the ultimate judges. If a site does not compel them to stay,<br />

then the designer has not done a good job of communicating.<br />

Developing Navigation<br />

Both usability <strong>and</strong> maintenance are issues to consider when creating the<br />

navigation, or menu(s), of a site. As mentioned previously, the menu is a key<br />

component of effective <strong>Web</strong> design. It should intuitively help a user find any<br />

item. If it doesn’t, the designer runs the risk of losing the user who becomes<br />

frustrated <strong>and</strong> leaves the site. There also are technical reasons for designing a<br />

smart menu. Maintaining a site is not always easy or convenient. Therefore, a<br />

menu should be designed so that items can be easily added, edited, or deleted.<br />

Creating Consistency<br />

To confuse is to lose a user. Following an inconsistent menu is the same as using<br />

a map that constantly changes from minute to minute. There are three flaws a<br />

designer should avoid when creating the menu:<br />

1. Moving the menu: When inside the site, it is considered poor design to<br />

move the menu vertically or horizontally to accommodate other content

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