Trouble Administration Guide - Frontier Communications
Trouble Administration Guide - Frontier Communications
Trouble Administration Guide - Frontier Communications
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<strong>Frontier</strong> <strong>Trouble</strong> <strong>Administration</strong> Policies and Procedures <strong>Guide</strong><br />
SAMPLE: ADD TROUBLE INFO<br />
1. Click the radio button next to the ticket.<br />
2. Hover over the Ticket tab and click Add <strong>Trouble</strong> Info.<br />
3. Populate the Additional <strong>Trouble</strong> Info field.<br />
4. Click Submit icon (Running Person).<br />
5. The trouble ticket report to “Add <strong>Trouble</strong> Info” to an existing ticket is sent down stream for<br />
processing.<br />
30 Add <strong>Trouble</strong> Information | <strong>Frontier</strong> <strong>Communications</strong>
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