Trouble Administration Guide - Frontier Communications

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Frontier Trouble Administration Policies and Procedures Guide VFO Trouble Types FRAC FRLC Always Busy Not Mapped Y ANI Not Mapped Y ANI Problem Not Mapped Y ANI Timeout Not Mapped Y Bad Balance Not Mapped Y Bad ERL Not Mapped Y Bell Does Not Ring Not Mapped Y Bell Rings Can Not Answer Not Mapped Y Call Blocking Not Working Not Mapped Y Call Forward No Answer Not Working Not Mapped Y Call Forwarding Busy Line Not Working Not Mapped Y Call Forwarding Not Working Not Mapped Y Call Return Block Not Working Not Mapped Y Call Return Not Working Not Mapped Y Call TraceNot Working Not Mapped Y Call TrackBlockNot Working Not Mapped Y Call Transfer Not Mapped Y Call Transfer Problem Not Mapped Y Call Waiting Not Mapped Y Call Waiting problem Not Mapped Y Caller ID Block Not Working Per Call Not Mapped Y Caller ID Block Not Working Per Line Not Mapped Y Caller Identification Not Working Not Mapped Y Can Not Activate PC Not Mapped Y Can Not Be Called Not Mapped Y 44 Appendix A: Trouble Types | Frontier Communications
Frontier Trouble Administration Policies and Procedures Guide VFO Trouble Types FRAC FRLC Can Not Be Heard Not Mapped Y Can Not Be Heard Group Not Mapped Y Can Not Break Dial Tone Not Mapped Y Can Not Call 700 Not Mapped Y Can Not Call 800 or 888 Not Mapped Y Can Not Call 900 Not Mapped Y Can Not Call 911 Not Mapped Y Can Not Call DA Not Mapped Y Can Not Call Intra LATA Toll Not Mapped Y Can Not call Long Distance Not Mapped Y Can Not Call Out Not Mapped Y Can Not Call Out2 Not Mapped Y Can Not Call Overseas Not Mapped Y Can Not Trip Ring Not Mapped Y Cannot Deposit Coin Not Mapped Y Cannot Remove Blocking On A Single Call Not Mapped Y Cannot Setup Unique Ring ID Not Mapped Y Clicking Not Mapped Y Coin Stuck Not Mapped Y Coins Do Not Register Not Mapped Y Coins Fall Through Not Mapped Y Common Block Centrex Problems Not Mapped Y Custom Call Feature Not Mapped Y Custom Call Feature Do Not Work Not Mapped Y Appendix A: Trouble Types | Frontier Communications 45
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