Trouble Administration Guide - Frontier Communications
Trouble Administration Guide - Frontier Communications
Trouble Administration Guide - Frontier Communications
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<strong>Frontier</strong> <strong>Trouble</strong> <strong>Administration</strong> Policies and Procedures <strong>Guide</strong><br />
Example: User modifies Additional <strong>Trouble</strong> Info and changes the Manager Contact Person Name and<br />
Phone Number.<br />
1. Additional <strong>Trouble</strong> Info: Close the gate when leaving – Dogs may get out!<br />
2. Manager Contact Name: John Doe<br />
3. Manager Phone: 304 555 1218<br />
4. Click Submit (Running Person).<br />
NOTE: The ticket is sent downstream for modification to the existing ticket.<br />
5. Click the refresh icon to view the Response ID. Click the Response ID link to view the response.<br />
32 Modify <strong>Trouble</strong> Ticket | <strong>Frontier</strong> <strong>Communications</strong>
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