Windows Cleaning tender PQQ (3)

University of Stirling
5.3.2 Name any business partners you have who may be involved in fulfilling obligations arising
from this tender. Indicate what relevant product or service they supply. Explain legal/commercial basis
of the partnership:
Partner Product/Services Provided Basis of Partnership
5.4 Staffing Resource
5.4.1 Please provide details of the members of staff you would allocate to this window cleaning
contract with the University.
For each of these members of staff you must provide the following information:
• Name:
• Position:
• Accreditations:
• Years of experience:
• Role during the contract:
5.4.2 Please provide an organisational chart in pdf format to illustrate the operating structure of the
company.
5.4.3 Please explain how your company would appoint staff for this contract and explain your
recruitment policy.
5.5 Approach
5.5.1 Please provide a summary of the approach to project management for this window cleaning
contract including the staff management system you would implement to supervise your team.
5.5.2 Please provide a summary of the approach to Customer Account management for this
contract. (Max 300 words)
5.5.3 Please provide a summary of the approach to ongoing support.
This information must include full details of the following:
• Company's support infrastructure inc helpdesk facility
• Location of spares holdings, stock etc...,
• Number of staff members on call and their locations.
University of Stirling Page 14
PQQ Application Form
Prepared by University of Stirling