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chapter 5 21 5 Contact the HP Customer Care Center for support by phone. Please consult the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. As a part of HP’s continuing efforts to improve phone support information services, we advise you to check the HP website on a regular basis for new information regarding service features and delivery. If you cannot solve the problem by using the above options, call HP while you are in front of your computer and scanner. For faster service, please be prepared to provide the following information: – the scanner’s model number (located on the scanner’s lid) – the scanner’s serial number (located on the bottom of the scanner) – the computer’s operating system – the version of the scanner software (located on the scanner’s CD label) – messages displayed at the time the situation occurred The applicable conditions for HP phone support are subject to change without notice. Telephone support is free from the date of purchase for the period specified unless otherwise noted. Locations Free phone support period Africa 30 days Asia Pacific 1 year Canada 90 days Europe 1 year Latin America 90 days Middle East 30 days United States 90 days phone support in the United States Support is available both during and after the warranty period. Within the period of your warranty, telephone support is provided free of charge. Call (208) 323-2551. If this is a long-distance call for you, long-distance charges will apply. U.S. phone support is available in both English and Spanish 24 hours a day, 7 days a week (days and hours of support may change without notice). After the warranty period, call (208) 323-2551. Charges are $25.00 U.S. per issue, and are charged to your credit card. If you think your HP product needs service, call HP Customer Care Center, which can help determine if service is required. hp scanjet 2400, 3670, 3690, and 3970 digital flatbed scanners
user’s manual phone support in Europe, Middle East, and Africa product support HP Customer Care Center phone numbers and polices may change. Visit the following website to check the details and conditions of phone support in your country/region: www.hp.com/support. Algeria +213 (0) 61 56 45 43 Austria +43 (0) 0820 87 4417 Bahrain 800 728 Belgium 070 300 005 (Dutch) 070 300 004 (French) Czech Republic +42 (0) 2 6130 7310 Denmark +45 70202845 Egypt 02 532 5222 Finland +358 (0)203 66 767 France +33 (0) 8 92 69 60 22 (Euro 0.34/min) Germany 0180 5652 180 (Euro 0.12/min) Greece +30 10 60 73 603 Hungary +36 (0) 1 382 1111 Ireland +353 (0) 1 662 5525 Israel +972 (0) 9 830 4848 Italy +39 (0)848 800 871 Luxembourg 900 40 006 (French) 900 40 007 (German) Middle East/Africa +44 (0) 207 512 52 02 Morocco +212 224 04747 Netherlands 0900 2020165 (Euro 0.10 per minute) Norway 815 62 070 Poland +48 22 865 98 00 Portugal +351(0) 808 201 492 Saudi Arabia 800 897 14440 Slovakia +421 2 6820 8080 South Africa 086 000 1030 (RSA) +27-11 258 9301 (Outside RSA) Spain +34 902 010 059 Sweden +46 (0) 77-120 4765 22
Page 1: hp scanjet 2400, 3670, 3690, 3970 d
Page 4 and 5: copyright information © Copyright
Page 6 and 7: 1 1 where do I find…? This manual
Page 8 and 9: 3 2 front panel overview how to use
Page 10 and 11: chapter 2 5 Scanning at a resolutio
Page 12 and 13: chapter 2 7 7 A dialog box appears,
Page 14 and 15: chapter 2 care and maintenance 9 Oc
Page 16 and 17: chapter 2 11 run the repair utility
Page 18 and 19: scan slides 13 3 scan from the tran
Page 20 and 21: chapter 3 scan negatives 15 To scan
Page 22 and 23: 17 4 warranty This topic contains w
Page 24 and 25: chapter 4 19 disassembly/end of lif
Page 28 and 29: chapter 5 23 Switzerland 0848 672 6
Page 30 and 31: 25 a appendix a - product specifica
Page 32 and 33: index 27 index A accessibility webs
Page 36: www.hp.com Printed in U.S.A. 2003 *

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